C-number: C-20-11-023-M
Item Text
25. CONTRACT WITH METROSTAR SYSTEMS, INC FOR IDEA & INNOVATION MANAGEMENT SOFTWARE SOLUTION Approve a contract between Maricopa County and MetroStar Systems, Inc. for a software service hosted by Spigit, which facilitates the generation of employee innovation ideas. The term of the contract is three years ($360,000 estimate not-to-exceed three year cost) with the option to renew for three additional years. The first-year contract term is August 18, 2010 to August 17, 2011, with a not-to-exceed amount of $120,000. In addition, approve transfer of appropriated expenditure authority of $120,000 from Non-Departmental (470) General Fund (100) Operating (0000) to County Manager (200) General Fund (100) Operating (0000) to fund Year 1 of the contract with MetroStar Systems, Inc. Within Non-Departmental, the amount transferred will be reduced from General Contingency. The proposed software is to support Maricopa County’s Idea Factory, which is one tool to advance an innovative culture within Maricopa government, a goal of the new Maricopa County Strategic Plan. Idea Factory is an innovative idea clearing house, committed to quick turnaround, for soliciting employee (and eventually citizen) input. The web-based platform is a means to efficiently submit ideas for review, evaluation, possible implementation, and deposit into an idea repository. The software allows for multiple ways to provide feedback, including votes, ratings, reviews, and idea sharing. The software meets a robust set of business requirements established by the Innovation/Collaboration Initiative Team, comprised of representatives from each of the County constellations reporting to the County Manager. The business requirements were based on the needs of Maricopa County as well as on national best practices for innovative idea generation. Ideas generated will result in quantitative improvements (e.g., reduced costs or increased revenues) and qualitative improvements (e.g., increased employee and/or citizen satisfaction). (C-20-11-023-M-00)
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