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1. IDEA FACTORY Presentation and overview of Maricopa County's Idea Factory. Members of the countywide Improvement Initiative Team, addressing innovation and collaboration, will demonstrate the Idea Factory, a web-based tool that uses social media concepts to enable innovation and organizational collaboration within an organization. Implementation of the Idea Factory is a key strategy to elicit employee ideas and gain feedback on their value in order to determine which ideas will be developed and implemented. (C-20-12-014-M-00) Karen Stewart, Innovation Manager Cameran Haire, Spigit Vice President , Community Management and Support