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C-number: C-22-22-060-X

C-number: C-22-22-060-X-00
Item: #51
Revision: 00
Vote — approved
Jack Sellers yes
Bill Gates yes
Thomas Galvin yes
Clint Hickman yes
Steve Gallardo yes
51.COMPETITION IMPRACTICABLE WITH RSM US LLP Approve a Competition Impracticable (CI) for $2,000,000 for RSM US LLP, under contract SERIAL 171074-S PROJECT BASED TECHNOLOGY CONSULTANTS to continue working on the Human Services Department’s (HSD) Integrated Customer Relationship Management (CRM) system developed in Microsoft Dynamics 365 Customer Service Edition and Unified Operations. The system, HSD Dynamics, provides an integrated service delivery approach supporting service eligibility determ
Item Text
51. COMPETITION IMPRACTICABLE WITH RSM US LLP Approve a Competition Impracticable (CI) for $2,000,000 for RSM US LLP, under contract SERIAL 171074-S PROJECT BASED TECHNOLOGY CONSULTANTS to continue working on the Human Services Department’s (HSD) Integrated Customer Relationship Management (CRM) system developed in Microsoft Dynamics 365 Customer Service Edition and Unified Operations. The system, HSD Dynamics, provides an integrated service delivery approach supporting service eligibility determination, program enrollment, case management and processing, service delivery, data reporting and analysis. Upon approval of the CI, HSD will be authorized to expend up to an additional $2,000,000 for development and deployment of the required components to the HSD Dynamics system. Activities will be paid for with American Rescue Plan Act of 2021 (ARPA) grant dollars. HSD processed the attached CI though the Office of Enterprise Technology and the Office of Procurement Services. FY2022: $2,000,000 Expenditures. Supervisory District: All (C-22-22-060-X-00)
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