Attachment B - Draft OAT positions.pdf

City of Phoenix — City Council Work Study Session (2020-09-08)

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Attachment B

@ Job Description was designed from guidance
provided by Milton and examples of Director
City of Phoenix positions in other cities. :

Office of Accountability and Transparency Director ky
(NC)

Job Code: 06800 Job Function: General Administration
Salary Plan: 018 Grade: 906

FLSA: Exempt Labor Assign: Non-Represented Groups
Benefit Cat: 010 EEO-4: Officials and Administrators
SOC: 11-1021.00 Last Revision: August 2020

This description is not intended to limit or in any way modify the right of management to assign, direct
and control the work of employees. The listing of duties and responsibilities shall not be held to exclude
other duties not specifically mentioned that are of similar kind or level of difficulty. They are intended to
describe the general nature and level of work being performed by individuals assigned to positions in
this classification.

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to perform management, administrative,
investigative, and reporting duties; supervise staff and oversee the activities and functions of the
Office of Accountability and Transparency (OAT). Monitors and actively participates in
investigations of possible misconduct by, and resident complaints against, sworn personnel of
the Phoenix Police Department. Makes recommendations to the City Manager and Human
Resources regarding possible disciplinary actions against sworn personnel and makes
recommendations regarding policy and training issues. The position will coordinate and work in
partnership with the Civilian Review Board (CRB), and engage and collaborate with multiple
stakeholder groups including the Mayor's Office, City Council, Police Department management,
community leaders, the general public and media as appropriate to provide for fair and objective
oversight of the sworn personnel and to ensure public confidence in such.

SUPERVISION RECEIVED/GIVEN:

The incumbent exercises wide latitude, judgment, and discretion under the general direction of
the City Manager and consultation with the CRB. Supervision is provided to a staff of
professionals developing, implementing, and administering policies, programs, and processes
for the OAT.

ESSENTIAL FUNCTIONS:

e Directs & manages OAT

e Provides staff support for the CRB

e Establishes policies & procedures in collaboration with the Professional Standards
Bureau facilitating OAT investigator participation in interviewing officers & witnesses

* Develops and manages a complaint process for the public, and accepts and tracks
incoming complaints filed against the Phoenix Police Department

¢ Monitors the Police Department's investigation of a critical incident

« Prepares reports at the request of the CRB or the City Manager

e Provides policy, training, and disciplinary recommendations to the Chief of Police

City of Phoenix 7, &
e Oversees the development of community outreach programs, including delivering Va

presentations in front of groups

Ensures the provision of training for both CRB board members and staff

Works collaboratively with the Police Department management to develop operational
practices that will enable the staffs to properly interface

The Director performs investigative and analytical work involving issues that are highly
sensitive

Establishes standards of professional conduct including ensuring confidentiality
Maintains regular and reliable attendance

Demonstrates superior seamless customer service, integrity, and commitment to
innovation, efficiency, and fiscally responsible activity

Works more than forty hours in a workweek without additional compensation to perform
assigned job duties, including weekends, evenings, early morning hours, and holidays
as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

Knowledge of the organization, responsibilities, functions, policies, and procedures of
local law enforcement

Knowledge of the theory, principles, practices and techniques in the conduct of internal
law enforcement complaint investigation and review for a large municipal organization
Knowledge of the techniques of law enforcement training, instruction, and evaluation of
work performance

Knowledge of the fundamentals of criminal and administrative investigations including
interviewing and interrogating principles and techniques, as well as proper evidence
gathering and handling techniques

Knowledge of federal, state and local laws and regulations and procedures applicable to
internal law enforcement investigations and review responsibilities and jurisdiction
Knowledge of theory, principles, practices, methods and techniques of data and legal
research and analysis applicable to areas of assigned responsibility

Skill in interpreting and explaining complex laws, ordinances, enforcement principles and
practices, regulations, policies and procedures

Skill in public speaking and making presentations to large groups

Skill in intergroup dynamics and conflict resolution

Ability to:

Quickly develop familiarity and knowledge of the Phoenix Police Department rules,
policies, procedures, and organizational culture

Analyze complex information and apply expertise to produce high quality work products
Think strategically and promote best practices and leading-edge ideas

Take responsibility for actions, projects and people; make quick, clear decisions which
may include tough choices, after considering risks

Set high standards for quality, quantity, and timelines; focusing on customer needs and
satisfaction

Consistently achieve project goals

Gain clear agreement and commitment from others by persuading, convincing and
negotiating

o
.. &

e Effectuate political acumen. Provide others with clear direction, motivates, and le>

empowers. Recruits staff of a high caliber and provides staff with development
opportunities and coaching

Additional Requirements:

e« Appointments to some positions are subject to meeting appropriate background
standards

e« Some positions require the use of personal or City vehicles on City business. Individuals
must be physically capable of operating the vehicles safely, possess a valid driver's
license and have an acceptable driving record. Use of a personal vehicle for City
business will be prohibited if the employee is not authorized to drive a City vehicle or if
the employee does not have personal insurance coverage.

ACCEPTABLE EXPERIENCE AND TRAINING:

Bachelor's Degree in Criminal Justice, Criminology, Public Administration, Business
Administration or a related field.

A law degree from an accredited college or university is desirable.

Three (3) years of management level work experience investigating allegations of misconduct
by law enforcement officers, major criminal cases, or crime scenes or comparable experience
and preferably experience with personnel related matters.

Other combinations of experience and education that meet the minimum qualifications may be
substituted.

Job Description was.modeled after QO

10140-Asst City Atty IV (NC) A
City of Phoenix &
Office of Accountability and Transparency Attorney }

(NC)

Job Code: 06810 Job Function: Legal and Judicial

Salary Plan: 013 Grade: 845

FLSA: Exempt Labor Assign: Non-Represented Groups
Benefit Cat: 009 EEO-4: Officials and Administrators
soc: 23-1011.00 Last Revision: August 2020

This description is not intended to limit or in any way modify the right of management to assign, direct
and control the work of employees. The listing of duties and responsibilities shall not be held to exclude
other duties not specifically mentioned that are of similar kind or level of difficulty. They are intended to
describe the general nature and level of work being performed by individuals assigned to positions in
this classification.

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to provide legal services to the Office of
Accountability and Transparency (OAT); to perform difficult professional and administrative legal
work, including major code development or revision, client consultation on major problems and
projects to assist decision makers with the legal implications of their decisions. The position will
review. and analyze ordinances, statutes, and policies from other jurisdictions, to identify best
practices and current trends within the police oversight function. Work is performed in
accordance with general policies and established standards and practices of the legal
profession.

SUPERVISION RECEIVED/GIVEN:

The incumbent exercises wide latitude, judgment, and discretion under the general direction of
the Director.

ESSENTIAL FUNCTIONS:

e Serves as counsel to the Office

e« Determines the propriety of major decisions under the City Charter, State Constitution,
and state and federal law

« Attends Civilian Review Board meetings and conferences with Police Department
leadership and City officials to determine the intent of official actions, considers possible
alternative legal and administrative solutions to problems confronting these bodies, and
renders oral and written opinions on legal questions and issues

e Reviews and revises City Charter, Code, and Ordinances

« Reviews and analyzes ordinances, statutes, and policies from other jurisdictions around
the country with police oversight responsibilities

e Reviews proposed laws pending in the Federal and State Legislature which affect the
Police Department and counsels leadership regarding such legislation

e Appears before county, state, and federal legislative and administrative bodies

@ Op

City of Phoenix

Demonstrates continuous effort to improve operations, decrease turnaround times,
streamline work processes, and work cooperatively and jointly to provide quality
seamless customer service

Works more than forty hours in a workweek without additional compensation to perform
assigned job duties, including weekends, evenings, early morning hours, and holidays
as required

Af

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

Knowledge of the organization, responsibilities, functions, policies, and procedures of
local law enforcement

Knowledge of the theory, principles, practices and techniques in the conduct of internal
law enforcement complaint investigation and review for a large municipal organization.
Knowledge of the techniques of law enforcement training, instruction, and evaluation of
work performance

Knowledge of the fundamentals of criminal and administrative investigations including
interviewing and interrogating principles and techniques as well as proper evidence
gathering and handling techniques

Knowledge of theory, principles, practices, methods and techniques of data and legal
research and analysis applicable to law enforcement complaint investigation

Skill in interpreting and explaining complex laws, ordinances, enforcement principles and
practices, regulations, policies and procedures

Skill in public speaking and making presentations to large groups

Skill in intergroup dynamics and conflict resolution

Knowledge of State and federal constitutional and statutory provisions relating to
municipalities and law enforcement

Knowledge of accepted legal principles and court decisions

Knowledge of principles of criminal and civil law

Ability to:

Analyze complex information and apply expertise to produce high quality work products
Think strategically and promote best practices and leading-edge ideas

Produce documents written in the English language using proper sentence structure,
punctuation, grammar, and spelling

Analyze, appraise, and organize facts, evidence, and precedents and present them in
oral and written reports

Comprehend and make inferences from written material

Utilize City codes, charter, and ordinances

Present in court, board meetings, and City Council and meet unanticipated problems
Analyze alternative approaches to problems

Work cooperatively with other employees, customers, clients, and the public
Communicate orally in the English language with customers, clients, and the public
using a telephone and in group and face-to-face, one-to-one settings

Additional Requirements:

Admission to the State Bar of Arizona

7) Op

City of Phoenix
e Subject to meeting appropriate background standards
« Some positions require the use of personal or City vehicles on City business. Individuals
must be physically capable of operating the vehicles safely, possess a valid driver's
license and have an acceptable driving record. Use of a personal vehicle for City
business will be prohibited if the employee is not authorized to drive a City vehicle or if
the employee does not have personal insurance coverage.

ACCEPTABLE EXPERIENCE AND TRAINING:
A law degree from an accredited college or university.

Four years of experience as a practicing civil or criminal attorney, including experience in the
practice of internal investigations of law enforcement.

Other combinations of experience and education that meet the minimum qualifications may be
substituted.

City of Phoenix
OAT Executive Administrative Assistant

Job Description was modeled after
06040 - Admin Asst II &

Job Code: 06850 Job Function: General Administration
Salary Plan: 001 Grade: 035

FLSA: Exempt Labor Assign: Non-Represented Groups
Benefit Cat: 008 EEO-4: Officials and Administrators
soc: 43-6011.00 Last Revision: August 2020

This description is not intended to limit or in any way modify the right of management to assign, direct
and control the work of employees. The listing of duties and responsibilities shall not be held to exclude
other duties not specifically mentioned that are of similar kind or level of difficulty. They are intended to
describe the general nature and level of work being performed by individuals assigned to positions in
this classification.

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to engage in highly complex and difficult
administrative problems. This position works with complex and difficult situations and must
exercise confidentiality and diplomacy. The position will provide leadership and direction to
professional staff performing diverse functions. The position has very substantial responsibilities
in working with heads of other departments and public groups in coordinating, assembling, and
preparing requests for information, in assisting management in the development of complex
administrative reports, organization restructuring, detailed research projects, and preparation of
sensitive documents and recommendations.

SUPERVISION RECEIVED/GIVEN:

Work is performed under the most general supervision, and is evaluated primarily on the basis
of results achieved.

ESSENTIAL FUNCTIONS:

e Resolves complex and difficult administrative problems

¢ Participates in complex organizational and procedural analyses

e Evaluates recommended organizational changes and reports on the merit of the
recommendations

e Prepared a variety of public and administrative reports

e Writes difficult and complex financial and administrative reports, correspondence, and
internal memorandums

e Assists with communication and implementation of management improvements

e Resolves customer or citizen complaints in accordance with established policies and
regulations

e Maintains confidentiality in accordance with applicable protocols

e Maintains regular and reliable attendance

e Demonstrates superior seamless customer service, integrity, and commitment to
innovation, efficiency, and fiscally responsible activity

City of Phoenix ng -
e Works more than forty hours in a workweek without additional compensation to perfor

assigned job duties, including weekends, evenings, early morning hours, and holidays
as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

Goals, objectives, policies, and procedures of the Office

The principles, methods, and practices of municipal finance, budgeting, and accounting
Municipal administration problems and their solutions

Research techniques, methods, and procedures

Electronic spreadsheet, data base, and word processing computer applications

coeoe ee

Ability to:

« Work under pressure (i.e., handling significant problems and tasks which come up
simultaneously and/or unexpectedly and approaching deadlines)

e Analyze, interpret, and report research findings and recommendations

¢ Develop and maintain confidential and trusting relationships with a variety of
stakeholders, exercising diplomacy and tact

¢ Comprehend and make inferences from written material in the English language

e Work cooperatively with other City employees and the public

¢ Produce written documents with clearly organized thoughts using proper English
sentence construction, punctuation, and grammar

¢ Communicate orally with other City employees, customers, and the public in face-to-face
one-on-one settings, in group settings, or using a telephone

e Observe, compare, or monitor data included in management reports to determine
compliance with procedures

e Work safely without presenting a direct threat to self or others

Additional Requirements:

« Subject to meeting appropriate background standards

e Some positions require the use of personal or City vehicles on City business. Individuals
must be physically capable of operating the vehicles safely, possess a valid driver's
license and have an acceptable driving record. Use of a personal vehicle for City
business will be prohibited if the employee is not authorized to drive a City vehicle or if
the employee does not have personal insurance coverage.

‘ACCEPTABLE EXPERIENCE AND TRAINING:

A bachelor’s degree in public administration or a related field.

Five years of experience in public administration or research and finance, including one year of
experience providing direct support to an executive.

Other combinations of experience and education that meet the minimum qualifications may be
substituted.