Extracted text (via pymupdf)
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From:
Fred Jones
To:
Enrique A Bojorquez-Gaxiola; PDD South Mountain VPC
Subject:
Negative reviews of Dominium properties
Date:
Monday, June 8, 2020 1:38:47 PM
Attachments:
negative reviews of dominium.doc
Enrique,
Can you please add the attached to the file in opposition to the dominium project for 19th
avenue and Southern.
These are examples of the many negative comments and complaints against Dominium and its
properties.
Thank you,
Fred Jones, III
2113 W Hidalgo Ave, Phoenix, AZ 85041
Attachment H
https://g.co/kgs/EmAioH
HUE97
Apartment complex
PLACE DETAILS
Moriaha Hampton
11 months ago
The new management is terrible, both companies - which is part of the problem, there
are two companies. The pools have been closed for a year with no sign that the
green pools will open in the following year. They raised the rent to luxury rent ranges
despite it being in a low income neighborhood with high crime and a day shelter for
homeless across the street. The walls are thin, the robberies often, the construction
constant, and the gasoline siphoned from your car regularly. I knew the area was
dangerous when I moved in but for 500-900 rent, it was tolerable. Then the new place
came in with talk of all the ammenties this place may one day have, meanwhile they
took away the couple we actually did have, including the laundry matt. They raised
the the rent to $1300-$2000! Because allegedly one day this will be gated, and have
working pools, and a fitness center, but meanwhile we have literally no ammenties,
and constant construction to deal with. Instead of a pardon our inconvenience
discount they wanted us to pretend this ghetto place is luxurious. All the new paint
and palm trees can not fix bad location, bad management, scorpion, roach and
termite infestations, and never being able to sleep with the super thin walls, floors,
and single pain windows letting the sound of tractors and people running around.
Renter be warned, if you want to pay luxury rent prices, go to a luxury property, not a
promise of what this might be one day..... as long as everyone keeps giving them all
the money to pay for those big ideas. I moved out in May and have kept in touch with
my former neighbors, not only has nothing improved, things are worse. They stopped
trying to fix the pools under rumor of improper permits. The field they wanted to turn
from dirt to grass unearthed a scorpion nest that infested buildings nearby, and the
management has been harassing tenants with kids. Best thing I did was move.
Excerpt from
SOUTH PARKER PRESERVATION COMMITTEE
RESPONSE TO TOWN OF PARKER PROJECT: SP16-108
DOMINIUM DEVELOPMENT PLANS FOR LOT INSIDE STROH RANCH ALONG J.
MORGAN BOULEVARD.
The South Parker Preservation Committee is in complete opposition to the planned
Dominium development.
Although Dominium prides itself on managing its own properties and claims "Through
the years Dominium has never lost sight of its commitment to people," the actual
tenants who live in Dominium properties attracted by the lower rents tell a very different
story.
Their horror stories, as documented online in their own words on Yelp and
ApartmentRatings.com, reveal shoddy buildings with thin walls, broken cabinets and
falling-apart closet doors, a lack of heat, defective plumbing, and more. These
substandard living conditions are compounded by neglect and even mistreatment by
Dominium corporate and management who disdain and ignore tenants complaints and
may also engage in financial fraud as revenge.
These shocking first-person accounts from tenants are not few and far between; rather,
they form a disturbing pattern of unconscionable mistreatment toward tenants living in
these affordable housing developments from the early 2000's all the way to 2015 and
2016.
HIGHLANDS RANCH DOMINIUM TENANTS (Traditions Apartments)
http://www.apartmentratings.com/co/littleton/traditions-apartments_303771290080126/
---I do not recommend this property
PREJUDICED MANAGERS,WILL NOT HIRE THE NEEDED CERTIFIED REPAIR
PERSONNEL THAT IS REQUIRED TO FIX THE PROBLEMS IN THE UNITS.THIS, WE
BELIEVE IS DUE TO THE FACT THAT THEY DO NOT WANT TO PUT UP THE MONEY
NEEDED TO HIRE THESE PROFESSIONALS!IN THE MEANTIME THE TENANTS SUFFER
WITH EXTREMELY COLD UNITS AND FAULTY ELECTRICAL WIRING THROUGHOUT
THE UNIT.THE UTILITY COST IS HIGH.FOR NORMAL REPAIRS TO EVEN GET SEEN TO
TAKES MONTHS AND EVEN THEN THE PROBLEM ISN'T FIXED.ONLY ONE HANDY MAN
FOR THE ENTIRE COMPLEX. EXTREMELY UNPROFESSIONAL MANAGEMENT!!!
WASHER /DRYER IN UNIT HOWEVER YOU PAY EXTRA EACH MONTH SEPARATELY
FROM YOUR RENT FOR THIS CONVENIENCE.ALSO BE PREPARED TO PAY FOR
WATER,TRASH,AND SEWAGE IN ADDITION TO YOUR RENT.
----I do not recommend this property
Like many others, we signed for the reasonable pricing. However after getting settled in,
management personnel was never consistent for more than a month. They could not hold on to
ANY maintenance staff of ANY kind. Mildew, mold, dysfunctional plumbing and appliances,
spider infestations, general filth upon move-in, and flooding are just to name a few of the
constant, unattended-to maintenance problems that are rampant through the units. Extremely
poor management response to occurrences. The construction is cheap with walls so thin you can
hear snoring from the unit above!! If another unit showers or flushes, the sound WILL wake you
and sounds like Krakow during the second world war. Renting from this property would be a
shame for anyone.
----I do not recommend this property
I have to say I lived in this complex for some time. Due to the area and the price for the 3/2 units.
However the management has changed and their is absolutely the worst maintenance of the
property and it's units on the property. They have leaks weekly that will wreck havoc on your
everyday lives. It takes them forever to get any maintenance fixed and they have to have mold
and mildew behind the walls due to all the improper care. If you ask for the corporate number to
voice your concerns as a resident you will have to get a private detective to locate it. Also I have
come to find out they receive Sec 8 so they have let the worst traffic move in to keep the units
rented. So if you are in a situation where you need a nice dump at a affordable price this is what
you will get-along with mental anxiety and emotional grief as to when you come home from work
or school as to what has been done to fix your place or what annoyances you will find on the
property. The hallways are all dirty unless you clean them yourselves daily and good luck trying
to get out of here in the winter as they not maintain the sidewalks or parking either. Sad place to
live and you will regret it moving here!!!! I AM OUT AS SOON AS MY LEASE IS UP WHICH
YOU HAVE TO GIVE ALMOST A 3 MONTH NOTICE TO VACATE!
----I do not recommend this property
These apartments seem nice for the money, but you will seriously regret it. There
seems to be a very poor screening process for residents. I have never lived in a
complex that had such disrespectful people as your neighbors. The music and
partying in apartments is absolutely ridiculous and you can complain all you
wants it does not stop. You can hear everything from the other apartments because
of poor construction, (showers, toilets flushing, etc.....) regular everyday noises are
acceptable, but bass blasting from the other apartments and all night partying
because the other tenants are disrespectful is completely unreasonable, and you
will just have to wait it out until their lease is up. You will regret it if you move in.
also there are no assigned parking spots and trying to get a garage is impossible.
Resident
----I do not recommend this property
The price for our two bedroom, two bath is originally what made us sign the lease.
Unfortunately, extra space doesn't mean much when the place sucks. We heard
EVERY toilet flush, every shower, every argument, you name it! The walls are like
tissue paper. Our neighbors have/had some of the worst behaved kids I've ever
seen and don't give a damn about keeping them in line. Last night we got our final
"settlement" letter in the mail. We knew we wouldn't get our full deposit back (who
does?) but instead of getting ANYTHING back, we now owe them $200 for
additional cleaning costs AND a late fee for our last month's rent. Last I checked,
turning rent in on Friday the 1st doeesn't constitute late when they cash the check
Monday the 4th. All in all, I would sinply say that there are way better apartments
out there for the money. Don't bother with this place.
----I do not recommend this property
I would certainly NOT recommend anyone live here. The staff is nice enough, but
they avoid dealing with any and all problems in person. You just get notes on your
door. No basic communication. I wasn't able to take more than a 10 minute shower
the whole time I lived there because on four requests they wouldn't fix the fact that
my hot water ran out faster and faster. Basically, I felt the niceness of the staff was
nothing more than a way to avoid conflict, not as a genuine way of
being.<br><br>Secondly, and my biggest problem with this apartment (aside
from my neighbor), was the fact that someone with the staff was in my apartment
on several occasions for which I did not give permission and when I raised
concerns about this, the staff assured me no one had been there. Well, then, Casper
came in and opened the door to the heating filters and left. Nothing was ever
missing, but it was unsettling nonetheless. And even without these unannounced
intrusions... these people are in your apartment ALL THE TIME for "inspections."
And the funny thing is, even then they don't bother fixing anything while they're
inside. <br><br>In short, despite the reasonable pricing for an apartment of its
size, the problems you will encounter would make $1 too much to pay.<br><br>
----I do not recommend this property
We moved in here because of the very cheap price ($625 for 1 br/1 bath with
garage). You really get what you pay for in terms of the actual apartment. The
ground floor units are constructed so that if you open your drapes at any time, your
whole unit (including the bathroom) is visible to anyone and everyone else - not
good if you enjoy living in the light. The bathroom fixtures break constantly and the
toilet hardly ever clears totally with only one flush. The fixtures in the kitchen smell
all the time and the fridge cools unevenly (melting at front, frozen solid in rear).
The worst part though is that the walls and ceiling are paper thin. The walls in the
bathroom especially are so thin that when the person in the unit behind you takes a
shower, the pipes are loud enough that it will easily wake up a light/medium
sleeper. The walls are so thin that we hear car stereos from inside our unit at night.
Radios, Tv ́s, and voices above a normal level easily carry over from the next unit.
You ́d better be "smoker friendly" if you move in here, because I think 90 percent of
the residents are. There is supposed to be a monetary fine every time you are
́caught ́ tossing a cigarette on the property, but there are still butts all over and
there is constant cigarette smell. We do not smoke, but our neighbors constantly
toss their butts onto our porch and grass.we have complained but it still happens.
<br>The good part - the staff is very nice (all 2 of them). They seem to try very
hard to get the broken things fixed as soon as possible. They do respond to the
emergency pager, but as maintenance does not live on site they usually can ́t do
anything about it until the next business day. The rental staff will help as much as
they can to get you into cheap rent, which is nice if you are strapped for rent
money. The staff is great, but be warned that you do get what you pay for with the
cheap rent. To be content here you should be an exhibitionist smoker who loves to
fix things around the house and is a very heavy sleeper.
----I do not recommend this property
The Traditions Apartments might seem like a good deal: big rooms, vaulted
ceilings - However, you can tell that they are VERY cheaply made and maintained.
The floors are drafty, the walls are paper-thin, the toilets clog daily, and the
disposal ALWAYS smells. The water also tastes like blood and is undrinkable, so be
prepared to buy bottled water. Don ́t believe them when they tell you that the
apartments are outfitted with new carpet and new paint on the walls. No way! Ours
was disgusting when we moved in!!! The power and water frequently goes out for a
couple of hours. Look elsewhere and look intensely when visiting.
DENVER DOMINIUM TENANTS (PARK AVENUE WEST)
https://www.yelp.com/biz/park-avenue-west-residences-denver
---These apartments are run and managed by one of the worst companies in the business. I begin
my experience in August 2014 when I moved into the apartments, at first I was content with my
apartment until I began to notice how cheap everything was in my place, plastic counters ,
terrible appliances, and garbage bin cabinets. For 6 of the 8 month stay here at park ave, the
"secure" garage door was broken and management didnt feel it was a priority to fix. My bike was
stolen and was welcome to human excrement from the thousands of bums who surround the area.
The tenants here are at liberty to leave their trash at the end of the hallway and then
housekeeping will vacuum around it until the smell is so repulsive you cave in to take it out
yourself. When you try to get out of this hellish living situation they will tell you that they are
going to refund you some rent and then send you a bill for 2000 dollars with bogus charges they
cant even do the math for. The goons who run this place don't care about the residents or quality
of life in their complex. Save yourself the trouble and pay an extra 100 dollars for an apartment
in a better neighborhood with capable management. Cheers!
---This apartment is located in downtown Denver. Great walking distance to nearby park and
just get a fresh breeze of air. This review is a reflection of my experience with this community.
Pros: Downtown, garage parking, all utilities are included with rent. So no utility bill which is
huge. You are allowed to have satelitte dish. Elevator and mailboxes are inside of security
building. Need an access code to get inside building. Cons: The staff is HORRIBLE. It took me 3
1/2 weeks to get approved. I had to make constant trips to the office to check status on my
application. They would not answer the phone nor return phone calls or emails. The people in
that office would be texting on their phones or on their personal phone on company time when I
called the office as I walked in. They lose documents and VERY unorganized. Parking is scarce.
They said they enforced parking but that was a lie. One time the garage door did not open so
everyone who had vehicles parked could not get their vehicles out that day. The place looks nice
on the outside but very outdated on the inside. The walls are very thin so people who smoke,
party, argue or cook. You can hear, smell and feel everything. There is NO storage and nothing is
spacious. The model apartment they show is not what you get. They will not show you your place
until after you sign the lease. The staff made up charges as you go along which is horrible. I had
to call the Vice President of the company and he basically looked into a lot of things with my
records and fired the staff. I don't know much about the new staff. This place is HORRIBLE and
overly priced. The homeless people find their way into the buidling to sleep which is scary. This
apartment approves low-income for tax credit purposes but still is overly priced. I will not
recommend this apartment.
3/8/2015
---I thankfully moved from this place about six months ago, but thought it would be helpful to
post the review I started in December of 2013.
My heat has been out for a month. It's December in Denver. I have repeatedly notified the office
the heat is not working, and now they have started making appointments for which they do not
show.
They made three appointments to clean our carpets after we renewed our lease, and never
showed for one. They made no follow-up calls and I eventually got tired of dealing with these
incompetent fools.
The disposal has been out for over a month. Nothing has been done.
I have made over ten requests for the corporate office to call me and even called the corporate
office in Minnesota to complain, but they have never returned my calls.
--Zero help, outstandingly rude, and clueless make for a solid combination. Not to mention their
incompetent maintenance folks, who removed our fire alarms because they were beeping every
night and then never came back to replace them even after work orders were placed and phone
calls were made. Also, since these block head maintenance guys live on site we had to hide his
creep ass girlfriend in our apartment after she found us in the parking garage where she was
hiding because she was afraid his cracked out ass was going to kill her. yet, he was employed by
this place?!
All the above is nothing compared to what this Dominium Properties owned apartment building
is now scamming us with after we moved out. We paid rent on time, in full, every single month.
We moved out on our scheduled date that was stated on our lease. We had a group of five people
help us clean the entire apartment from the balcony, to the crapper, to under the stove vent. We
even vacuumed and washed the carpets. We left a mattress in the unit and expected that to be
taken from our deposit as it would be a large item removal cost for them. We provided our
forwarding address even though we expected to get nothing back of our measly $185 deposit.
Three months later I received a phone call from Dominium stating I had a $307 late charge that
was being sent to collections. They then sent a letter that stated they had to replace all the
carpets and kitchen floor due to severe grease stains, which is hilarious because in the year that I
lived there, NOTHING was spilled!!!! Now that we've had to fall victim to this scam the ladies at
the front office will not help us out whatsoever! The collection agency states we never paid a
deposit and the women at the front office will do nothing to assist in showing the $185 deposit
was paid, which I have bank statements showing it was paid.
NEVER will I recommend living anywhere near this place for all of the above reasons and not to
mention all the hobos that hang around and take dumps outside the parking garage! CLASSY!! I
Hope that place collapses.
http://www.citypages.com/news/dominium-shows-how-to-strike-it-rich-via-affordable-housing-
welfare/388553202
For a decade, the Pillsbury A-Mill, a National Historic
Landmark situated on prime real estate along St. Anthony Falls,
sat dormant.
But developer Dominium saw possibilities. It bought the distressed property from
BNC Bank in 2013 for a song.
That same year Dominium scored approval for a $100 million renovation plan to
transform the old workhorse into a 251-unit paradise of affordable housing lofts for
artists, complete with a yoga studio, rooftop deck, and other amenities.
The Plymouth developer trumpets itself "for creative solutions to unique and
challenging development projects." It would do just that when it came to getting funds
to pay for the massive rehab baby.
Because the project involved a historic property that was being reconfigured under the
affordable housing umbrella, Dominium amassed a treasure chest of public monies.
Grants from the Minnesota Department of Employment and Economic Development,
Hennepin County, and the Metropolitan Council. Federal and state tax credits. Low-
interest construction financing from the city of Minneapolis.
The A-Mill Lofts cost $665,000 per unit to build, or about $400,000 more than the
average affordable housing unit, according to a report from the University of
Minnesota's Institute on Metropolitan Opportunity.
The originally pitched $100 million project price tag was more like $170 million. Yet
it cost the developer next to nothing.
In addition to what Dominium paid for the property, the company's investment totals
just $500,000, according to previous testimony from Dominium's Owen Metz to the
Minneapolis City Council.
County tax records today show the three-plus-acre A-Mill is assessed at almost $42
million.
Rents start at $900 for a one-person household. About 85 percent of all residents are
white with an average yearly income of just below $30,000. Contrast these numbers
with other low-income housing in the Twin Cities, which is made up of 80 percent
minorities with an income mean of $17,000.
A-Mill tenants don't have to earn a living as artists, but residents have to be able "to
demonstrate a commitment to the arts," according to the company.
"The poverty housing industry in the Twin Cities is a $300-million-a-year industry
that's highly profitable to big development firms like Dominium," says University of
Minnesota professor Myron Orfield. "These people are experts at assembling all sorts
of different kinds of subsidies. On this project I think they realized what a payday it
was going to be."
Founded in 1972, Dominium operates in 23 states, making it the nation's second
largest owner of affordable housing. It properties are valued at more than $2 billion.
Private firms like Dominium, Orfield argues, have "captured" what's become known
as "Politically Opportune Subsidized Housing," or POSH developments. "One of the
reasons a project like this costs so much and nobody says anything about it is because
there's so many sources of funding available. These sources are only paying attention
to their own budgets and not how the big picture fits together.
"The sad part about it is for the same money you could build a few thousand
affordable housing units."
The good part for Dominium, on the other hand, is pretty much everything.
It can build housing tailored for artists because a 2008 federal law exempts artists'
housing from tax rules requiring credits be used only for units open to "the general
public."
Dominium's rent caps can end after 13 years, which means $900-a-month rents
become $3,000-per-month rents. Over the same period, Dominium owns the building
free and clear. Suddenly, a $170 million rehab becomes valued "at $300, $350
million, or whatever someone is willing to pay," says Orfield.
"And we what find often is it's not single working moms with two kids living there or
even struggling artists, but like this one guy who owns a sailboat dealership and likes
to paint."
Dominium's Owen Metz did not respond to repeated messages seeking comment.
1.
Home
2.
Minnesota
3.
Plymouth
4.
Property Management
5.
Dominium Management Services
HEADQUARTERS LOCATION
Dominium Management Services
Property Management
According to information supplied by the company, Dominium Management Services
offers Apartment Management Company.
This is a multi-location business. Find a location
2905 Northwest Blvd STE 150
Plymouth, MN 55441-2644
http://www.dominiumapartments.com
Email this Business
(763) 354-5500
Accreditation
THIS BUSINESS IS NOT BBB ACCREDITED
Years in Business: 48
BBB Rating
A
Customer Reviews are not used in the calculation of BBB Rating
Overview of BBB Ratings
Customer Reviews
★★
Average of 12 Customer Reviews
Leave a Review
Customer Complaints
43 complaints closed in last 3 years
26 complaints closed in last 12 months
View Complaints Summary
File a Complaint
Accreditation
THIS BUSINESS IS NOT BBB ACCREDITED
Years in Business: 48
BBB Rating
A
Customer Reviews are not used in the calculation of BBB Rating
Overview of BBB Ratings
Ecarrion
★
08/01/2019
I lived in a apartment complex managed by Dominium for 5 years in Deland, Fl. Always on time
and we were great loyal residents. Me and husband worked hard to support our children in
which I have one with Disabilities. I lost my job in January due to health problems and high risk
pregnancy. My lease was due for renewal and we were honest with the office management and
told them of our financial hardship about to come and we couldn't possibly renew. Little humane
care was given and they hit us with a months rent owed plus kept our deposit stating the
apartment wasn't clean enough. The lease manager by the name Maria had a personal problem
with my husband due to the fact she was real nasty once and my husband complained on her.
She lied even though the whole maintenance crew saw her punching my door early in the
morning. We were kicked in the floor when we were already down. I had sent an email to
Dominium never to get a response. I can't say they care in anyway about their residents. People
are not valued or viewed anymore as just and simply human, we're just another dollar in
companies pockets.
Joan J
★
02/28/2019
Thr bnew manager is “fining” tenants for breaking rules the tenants know nothing about. They
are seniors on a fixed income.
Margaret M
★★★★★
02/09/2019
I have lived in a dominium property for 5 years & the management team is great. The
community rules and policies keep out the chaos. From my own experience in customer service
most negative reviewers likely are those not following these policies and upset over the
consequences. Without these policies in place where i live the place would fall apart (believe me
I’ve lived in a property like that not managed by dominium) . Dominium’s properties are
extremely high quality too! Pay your rent on time and read your lease...it’s easy.
Susan R.
★
11/13/2018
I moved my elderly mother from her home of 40+ years to a senior living community in Sherman
TX where the majority of the tenants are elderly, veterans or both. Local property manager
was/is dismissive, rude and insolent towards the tenants. Maintenance issues are ignored and
apartments remain in disrepair. Dominium Corporate management is inaccessible,
unresponsive and consistently demonstrates disregard to the needs and well being of the
tenants. I moved her out after 5 months due to health reasons related to her living conditions. It
is appalling that our seniors and veterans are treated with such disrespect and disdain.
Holly P
★
11/05/2018
Horrendous experience. We were mutually released from our lease due to heavy mold smell
which turned into a moldy wall in my daughters room I The fox river reserve area in yorkville il.
Their 24 hour maintenance was a lie and they didn't come to take care of the problem for days
after the request was put in. Stuff in my daughters room was getting moldy from even being
near the wall. Maintenandidnt correctly handle the problem and every time we would go tothe
office to speak to someone about it, no one would there or there would be someone inside who
wouldnt open the door. They eventually hired a water restoration company whose meters were
blinkingred in everywall ofthe apartment, yet dominium said it was fine and yet wouldnt furnish a
report from the company. The regiomanager agreed to release us from our lease. We got out in
the time agreed to. Now, Dominium has an inaccurate balance that is owed to them of $1294
that has been sitting on my credit for 1.5 years, yet when i contacted the regional manager who
had released us from our lease, she says we only owe damages for 2 doors in the home for
550.When I called collections, they said the cost of 2 doors is $200, which is the amount deposit
was. Yet, he told me we owed $490. They told me they would update the credit bureau or send
me an actual legitimate invoice which they have yet to do. Bunch of lies and filth within this
company.
Brennetta K.
★
09/28/2018
In March of 2018 Dominium Management Services started managing what was Turnberry
Village Apartments in Bloomington, Il. I have been ready to move every since. I moved to
Turnberry in 2009. I am currently in my third unit in the complex. I moved into this last apartment
Dec. 1 of 2017. I used to love living out here. The first incident that aggravated me was there
was a noticed sent to residents saying they would be coming into our units to install energy
saving shower heads and faucets. They were coming in my unit on a Wednesday. So while the
maintenance man was in my unit the Monday before fixing my kitchen sink sprayer, I asked him
if I should remove the two shower heads and faucets that I purchased and installed myself and
put the old ones back on. He told me "No, they won't remove them if they yours." Well. needless
to say that Wednesday my 15 y.o. was calling me at work freaking out about our light up shower
heads and faucets being gone. I immediately called the office to advise them of what happened.
Only be questioned as if I was lying to them. I was told that they would have to investigate the
situation. That took a month of unsuccessful phone calls and at least 3 trips to office to be told
that I need to find receipts from a Christmas gift to my girls 3 months previously and one for me
just because I wanted it. Pissed off is an understatement. So because I purchased one with
cash and did not keep the receipt, I only received credit for one. However, I took them two exact
boxes with their equipment in the boxes. From the first week of June 2018 until July 11, 2018
my apartment was flooded. I made 5 maintenance calls. Every time they would leave telling me
the problem is fixed. Guess what... the problem was coming from the upstairs unit. Did I mention
that it ruined a $200 bookshelf that my kids got me for Christmas in 2016, which left over 100
books on our dining room floor for weeks. The fact that I have been told that the Bloomington,IL
office has emailed corporate twice in regards to my bookshelf and a deep allergen removal
carpet shampoo and has not yet gotten a response on something that happened months ago
confirmed that this is the last lease I will sign with them. I had to get rid of some of my
Daughters shoes and toys that were in her closet on the floor. Had to send my youngest to my
mothers for a week because she kept wheezing from an asthma flare up and caught a cold.
Why because there was mold on the baseboards that I was told was dust and our floors were
soaking wet. (It's a good thing that I documented this thru video and photos) My home smelled
horrible. I had to borrow a shop vac at 11 p.m. on a Sunday because the smell had gotten so
bad. There was water filling up inside the glass light fixture in the hallway while i had the light
on. How dangerous is that? Yeah, they came back in the next day for another 2 hours and
"fixed" the problem again. My electric bill was $50.00 higher in July due to them placing those
industrial dehumidifiers and fans in my apartment that was to dry carpet in 3 days which turned
into 3 weeks. A disgusting way to even try to live. It was such a nuisance. The worst. I had to
cancel the 4th of July family gathering at my house. All because of the inexperience of the
maintenance crew. They tried to tell us tenants that we had to take the washer and dryers they
were putting in units. I had just purchased this one in December 2017 when I moved. I was
advised to sell it or put it in storage. I advised them then I won't be staying. Did not appreciate
the fact that they were just determined to make me do what they wanted me to. I haven't had
these appliances 5 months at that time. Last month I came home to a notice telling me that my
lease is up 10/31/18. Wait, I am in a 12 month lease under Turnberry Village Apartments. I did
not move in to this unit until 12/01/17. I ignored it. Then 2 weeks ago I receive another notice
saying that my lease was up 09/30/18 and that I need to come and do my recertification or they
will start charging me month to month starting 10/01/18. I am starting to get real frustrated at
this point. The lack of communication is horrible. But the straw that broke the camel's back.... A
few months ago as I walking in to the office I see Brittany and her sister Aleesha *********.
Aleesha is my youngest daughter's biological mother. She lost her rights to Tamia in January of
2017. I adopted her May 17, 2017. I have had to get an emergency order of protection against
both of them at one time. I have had to have them removed from the McLean county fair in
2016. I had to remove Tamia from her daycare center because Brittany enrolled her son there.
She also gave her sister Aleesha access into the daycare facility and took her into my daughters
classroom where the photographed her and told her they would be back to get her. Of course I
have reason for concern. I immediately tell Chelsea in office who they were. I also tell her that I
know I can't tell them who to move in and out of the complex but I won't feel safe knowing that
they will be that close to us. Her response was, "Ms. ******** you have nothing to worry about.
She doesn't have credentials to move in. So, coming home early one day to get my baby off of
the bus and who the hell do I see getting her son off the bus but Brittany. I was like where the
hell did she come from. I looked around and seen not only her car but the car of Aleesha. My
heart started beating so fast. I was so upset. My feelings were crushed. We are now basically
prisoners in our own home. We can't even utilize the convenience of the parks here. I dare not
let her sit on the patio. I fear for my daughter's safety living here. But of course Chelsea in the
office doesn't remember this. She said she did not remember the name. Her selective memory
and hearing isn't anything new to me. I told them on Mon. 9/24/18 that I can not live under the
"Dominium" conditions. I will no longer rent from a company that I feel I can not trust! A
company that every single time I have a concern or question I'm getting a different answer from
everyone in the office. Not to mention the lack of customer service from the staff. I have been a
customer service rep for years. I would advise them to get some more training. They have dry,
rude attitudes. No one is ever smiling in there. I pray that I find something very soon!! You would
think that after living here for nine years that you be treated with some respect. l won't be
referring anyone I to apply here.
TJONES
★
07/12/2018
THIS COMPANY IS AWFUL. I AM TRYING TO GET RENTAL VERIFICATION AND NO ONE
IN THE OFFICE CAN DO IT WHILE THE LEASING MANAGER IS OUT ON VACATION. SO I
ASKED FOR CORPORATE NUMBER WHO CUT ME OFF TWICE AND TRANSFERRED ME
TO PEOPLE WHO ARE OUT ON VACATION AS WELL. IVE CALLED MY LEASING OFFICE
AND CORPORATE MULTIPLY TIMES WITH NO ANSWER. NOT TO MENTION AFTER THEY
RENOVATED THE APARTMENTS THEY LEFT MY FLOOR NASTY LEFT NAILS AROUND
FOR MY 2 YEAR OLD SON TO POSSIBLE GRAB, MY LIGHTS FLICKER ON AND OFF
BECAUSE OF AN ELECTRICAL ISSUE AND THE UPSTAIRS APARTMENT HAS
CONTINUED TO LEAK INTO MY HOME. I HAVE SAID SOMETHING MULTIPLY TIMES AND
THE LEASING MANAGER STATED SHE HAS THE SAME PROBLEM AS IF THAT MADE THE
SITUATION BETTER. IM FED UP AT THIS POINT AND WILL PROCEED WITH OTHER
LEGAL MATTERS IF NOTHING IS DONE!!!!
Rebecca
★★
05/30/2018
I rent at Dove Tree in Elk River. I have lived here for 2 years before the new assistant
community manager, Angie came here and I had a first bad impression that she keeps telling
me I owe money to this complex. I have not felt so harassed by any management where I lived
ever than I do with her. She sends me letters with no explanation why I owe them. I don't even
like to live here anymore, I can't afford to pay a lot of money. I feel that my privacy is invaded.
ray g.
★
03/12/2018
Poor mgt will don't fix nothing. Contact is not explained to the older people . U have to restore
the appt so it's ready for the next. You pay for professional carpet cleaning u have to pay for a
garbage dep the changes you for everything. And most of all if you break your lease do to
health due the building is in poor conditions due to black mold .eleven poor electric wiring is bad
common areas dirty carpet has **** on it .smell of garbage smoke
CP61
★
02/07/2018
If I could give them less than one star, I would I could never, ever recommend any properties
that these people own to someone else. We lived in the same apartment for 2 years and the first
year was fine but during our second lease term, everything went downhill. First, our leasing
office went through a lot of staffing changes and when they finally promoted our previous
leasing agent to leasing manager, she didn't care about concerns or complaints anymore.
Second, the quality of living there was terrible in the second year. In one case, I saw cops
outside and blood and no one even mentioned this to us, I only saw it because I just happened
to be home at the time. When I found an unopened alcohol container outside where children
could get to it, I expressed concern and was brushed off. We had a particular neighbor below us
that would play music loud enough to make rattling noises in our apartment and they would yell
so loud that we could hear them with all of our doors and windows shut. When I talked to our
leasing manager about that, nothing was done either. Now, we live somewhere else and I'm
trying to get in contact with the main office that manages my previous apartment and many,
many others. I talked to someone once, and they quickly pushed me off to a voicemail. I left a
message but was never called back. I have since tried to call for the past two days and it has
gone to voicemail every time. I'm fed up with this place and don't know who to talk to about
them not answering me.
https://g.co/kgs/SMJBqi
https://g.co/kgs/U7ucbi
https://g.co/kgs/Lpxyry
https://g.co/kgs/Xx1QKW
https://g.co/kgs/S9cLZD
https://g.co/kgs/WTJyBf
There are very many negative reviews of the
Dominiuim Apartments.
From:
K J CARR
To:
Enrique A Bojorquez-Gaxiola
Subject:
19th Ave and Southern Apartments
Date:
Monday, June 8, 2020 2:27:20 PM
Hello,
This message is to voice my opinion regarding the subject of building apartments on the 19th
ave and Southern site. I believe it would not be profitable in this area and it would just
depreciate the value of my property. I have lived in this area for more than 45 years and
putting this type of structure in this neighborhood is not suitable for our future growth.
Apartments built just west of the 19th and Southern is a perfect example. It’s an eye sore and
crime infested. So my vote for such a structure would be a NO.
Sincerely yours,
Katherine Carr
Get Outlook for iOS [aka.ms]
From:
Ruben Henderson III
To:
Enrique A Bojorquez-Gaxiola
Subject:
Case Z-49-19-8 ALWAYS ASK THE TURTLE
Date:
Monday, June 8, 2020 11:16:51 PM
South Mountain Village,
Attn: Enrique Bojorquez-Gaxiola
City of Phoenix Planning &Development Department
200 W. Washington Street,
Phoenix 85003
Case (Z-49-19-8)
This is a motivational story I like to repeat. It is someone else’s story. But I like to repeat the story. If
you have not read this parable- here is your chance-
Gloria Steinem, the writer and leader in the feminist movement, once learned an important political lesson as a
student on a geology field trip.
"I took geology because I thought it was the least scientific of the sciences," she told an audience at Smith
College.
"On a field trip, while everyone else was off looking at the meandering Connecticut River, I was paying no attention
whatsoever. Instead, I had a found a giant, GIANT turtle that had climbed out of the river, crawled up a dirt road,
and was in the mud on the embankment of another road, seemingly about to crawl up on it and get squashed by a
car. "So, being a good codependent with the world, I tugged and pushed and pulled until I managed to carry this
huge, heavy, angry snapping turtle off the embankment and down the road.
"I was just putting it back into the river when my geology professor arrived and said, 'You know, that turtle probably
spent a month crawling up that dirt road to lay its eggs in the mud by the side of the road, and you just put it back
in the river.'
"Well, I felt terrible. But in later years, I realized that this was the most important political lesson I learned, one that
cautioned me about the authoritarian impulse of both left and right.
"Always ask the turtle."
Gloria Steinem
Don’t build a three hundred unit apartment low income apartment.
The community is speaking.
Listen to the turtle.
Respectfully,
Ruben Henderson III
From:
Ruben Henderson III
To:
Enrique A Bojorquez-Gaxiola
Subject:
Case (Z-49-19-8)
Date:
Wednesday, July 29, 2020 11:48:37 AM
South Mountain Village,
Attn: Enrique Bojorquez-Gaxiola
City of Phoenix Planning &Development Department
200 W. Washington Street,
Phoenix 85003
Case (Z-49-19-8)
I am writing this letter in opposition to the three story planed low income monstrosity to be built on
the Northwest corner of 19th Avenue and Southern. I’m the president of the Anderson Farms
Homeowners Association, I vote, and I have standing in this matter. I want the Zoning Commission to
reject this inappropriate project.
There is no need for public housing on this corner or in our community. This is a government
backed project to make money. It is as simple as that. Money. “This is a government subsidized
housing development with relatively low rents”. This brings to communities struggling with other
endemic issues more problems unforeseen an unplanned. The claim that this project is for a social
good and will provide housing for low income members of the community. Is Nonsense. This is a
subterfuge/camouflage for making money supported by our tax dollars.
The arguments that a retail option for this location is not a realistic option and that this is the last
chance to get something good on this comer and that this is in the best for the community so- you
need to settle for this mediocre project. I do not accept these arguments nor should you.
The Village zoning board and the city zoning board should support the desires of the communities
located in that area. Did you ask the community? Are you listening to the community? Vote no on
this project.
The City of Phoenix, the Zoning board and the Village board should establish a community
committee to take the time to search for a 21st century “ collaborative enterprise that is carefully
planned and designed to achieve a” community based solution agreed upon as opposed to a
hammered- imposed solution. Give our community a chance to come up with a better option. Give
the community a chance to seek, search and reach out and bring to the community positive business
that will add to the human capital of our community and provide engaging opportunities for our
youth.
Respectfully,
Ruben Henderson III
2339 W. St. Catherine
1
Racelle Escolar
From:
A N <maricopaaln@gmail.com>
Sent:
Monday, August 3, 2020 1:25 PM
To:
Mayor Gallego; Lisa Fernandez; Samantha Keating; Enrique A Bojorquez-Gaxiola; Racelle Escolar; Ed
Zuercher; Joshua Bednarek; Council District 8 PCC; Carlos D Garcia; Adriana Garcia Maximiliano;
Nicole R Hale; Council District 1 PCC; Council District 2 PCC; Council District 3 PCC; Council District 4;
Council District 5 PCC; Council District 6 PCC; Council District 7 PCC; Sina Matthes; Andrea Gaston;
Thelda Williams; Jim Waring; brian.schnitt@phoenix.gov; nicholas.comcappellini@phoenix.gov; Debra
W Stark; Raquel Estupinan; Adam Grant; Dulce G Rivas; Betty S Guardado; maria.lopez-
corona@phoenix.gov; Andrew J Wunder; Emmanuel Gallardo-Sanidad; Laura Pastor; Sal DiCiccio;
Jaimie L Kleshock; Erin A Morris; michael.nowakowski@phoenix.gov; Tannia M Ruiz; uber.gutierrez-
estrada@phoenix.gov; Sam G Stone
Subject:
CoPhxAppCaseZ-49-19-8.pdf; Community Letter Opposition and Peition Signature
Attachments:
CoPhxAppCaseZ-49-19-8.pdf
Dear City of Phoenix Mayor Kate
Gallego; Planning and Development
Councilmen/Councilwomen and Others,
Please see attached Letter from Lindo Park/Muriel Smith Community Center. This letter and peition signatures
oppossing rezoning number Z‐49‐19‐8; 19th Ave, & Southern Avenue, NW Corner.
Thank you,
Community Members
Lindo Park/Muriel Smith Community Center
August 4, 2020
To:
City of Phoenix Planning and Development Dept.
City of Phoenix Mayor and Council
Re: Application Case No. Z‐49‐19‐8
This letter is submitted to Voice my OPPOSITION to the building of a 312 unit, 3 story Apartment complex at the
Northwest corner of 19th Avenue and southern by Dominium. This property defined as an affordable multifamily
residential community is not a welcome addition to this already established community.
From the meetings that have proceeded in Sept 2019, Jan 2020, May 2020 and July 2020 It is very the developer is on a
time schedule and is more concerned about the profits to be lost if the deal is not completed soon. It is apparent that
Dominium has had very minimal engagement with the community where this complex is to be built. There have been a
few attempts and sending mailers or leaving pamphlets, but no real community outreach. But, I guess we can blame that
on the Covid‐19 pandemic we find ourselves in. However, if that is to be used as an excuse it should be all the more
reason for denying this project. If the intention is to build a property that will be inclusive of the surrounding
neighborhood and the current residents, then this should be postponed until we can truly be represented in a face to
face manor.
Dominium has made it clear on numerous occasions that if they cannot build this project with a minimum of 300 units it
is not profitable for them. I and many like me are tired of being set aside in the name of progress; which is truly about
profits. I and many of the residents are longing for the development of what was promised to our parents and to us, a
viable shopping center, a grocery store or restaurants and small business shops that would enhance the value of the
area and bring much needed economic growth to the area. Dominium’s project provides none of that. It will bring much
more traffic to an area that has a high volume of traffic that flows down southern Avenue in the mornings and evening
during rush hours as it is a main artery to residents living in Laveen. We have seen over the years this traffic migrates
through our neighborhood as commuters use Hidalgo, 21st and 23rd avenues as shortcuts to get onto 19the avenue north
bound. This property would only exacerbate that problem with the influx of so many more vehicles with the new
residents.
When you take into account the sheer size of the project it just does not mesh into the continuity of this community.
This neighborhood and the surrounding neighborhoods are single family homes. We like the feel of the openness of our
community. There have got to be better options for the use of this property that would more ideally fit the nature of this
area. Nothing in the area from Central avenue on the east to 35th avenue on the west, Baseline road on the south and
Broadway road on the north, reflect this type of proposed property. It will change the aesthetics and views of the
mountains to the south and the skyline of Phoenix to the North and Northeast. There is nothing like the site of the
moonrise over south mountain; that view would be gone!
One thing that this pandemic has exposed is that the low income employee is grossly underpaid. It begs tha question of
what is the median rent going to be and who will be able to afford it? Even with the increase of the minimum wage that
Arizona voters instituted it is still not comparable to the excessive rents that are being assessed to the Phoenix residents.
This project claims it will be catering to low income workers, yet many articles have pointed to the rents being hiked
indiscriminately by Dominium at their other locations in Phoenix metro as well as across the country. I do not believe
they can provide the true low income housing that Phoenix desperately needs and this is not the area to make that
experiment.
I believe this project should be tabled until this meeting on approval for rezoning can be held in a face to face manner
and right now in the middle of this pandemic we cannot do that. Dominium doesn’t care about that because it is in their
favor not to have bodies standing in opposition that can be counted. There is nothing more powerful than the visual of a
men and women standing in solidarity of joined ideals. Virtual meetings do not allow you to see the faces and truly feel
the passions of the people. We see this in the power of the protests against police brutality, government over reach on
sovereign native lands, the stands against the squelching of voters rights and voter suppression. By pressing forward
with this rezoning during this pandemic it is also a form of suppression at the hands of the city of Phoenix. This is too
important a vote for this community and its future that can never be regained if it is not heard. I admonish you to hear
our voices and lean into your better selves.
Too many of the local residents will be disenfranchised because they are not very tech savvy and have experienced
problems in the past being able to login to the video meetings or via the audio calls. They deserve to be heard and be
seen by those who hold the power to reshape their homes and the quality of their lives. It is time to change the concept
of business as usual; this is not a time that is usual.
Sincerely,
Rev. Fred Jones, III
2113 W Hidalgo Avenue
Phoenix, AZ 85041
1
Racelle Escolar
From:
Ruben Henderson III <lightink@msn.com>
Sent:
Thursday, August 6, 2020 8:07 AM
To:
PDD Planning Commission
Subject:
Case (Z-49-19-8)
Case (Z‐49‐19‐8)
I stand in opposition to the three story planed low income housing planned for the Northwest corner of 19th Avenue
and Southern.
This project adds nothing to our community. The traffic will be horrible. You put the potential of as many as 5000
people in a confined area next to single family homes is an obvious mistake. Why would the City of Phoenix do that?
This is a mediocre project. The City of Phoenix can do better. Don’t settle for the first shinny project that comes along.
You need to support the communities located in that area. Did you ask the community? Are you listening to the
community? Vote no on this project.
Respectfully,
Ruben Henderson III
2339 W. St. Catherine
602‐899‐1843
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