Attachment D - PD Continuous Improvement Project Updates.pdf

City of Phoenix — City Council Policy Session (2025-09-09)

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Attachment D – PD Continuous Improvement Project Updates 
Related Continuous Improvement Projects 
Item Description 
Key Deliverables 
Project Status Update 
Status 
1. Use of Force
Project
1. Train all sworn
personnel &
enforcement
personnel – 16
hours
2. Launch new Use of 
Force policies 
3. Implement revised
Transparency
Dashboards
4. Implement
Compliance
Framework
1. All relevant personnel
received 16 hours of Use
of Force Training
2. Use of Force Polices
(Operations Order 1.5.00,
1.5.01, and 1.5.02)
launched on February 18,
2025
3. Draft Transparency
Dashboard templates
developed
4. Draft Compliance
Framework developed
In Progress  
Revised Dashboards, 
to account for 
separation of Levels 
of Force, under 
development. 
Estimated Timeline: 3 
months 
2. Treatment of
Individuals
Experiencing
Homelessness 
Project
1. Development of
Individuals
Experiencing
Homelessness
Policy
2. Development of
Property Receipt
3. Development of
new Contact Form
4. Review process for 
Supervisor reviews 
of property
1. Draft Policy created in
partnership with Office of
Homeless Solutions
2. Draft Property Receipt
created
3. New Contact Form
created to capture data
requirement related to
Stop, Search, & Arrest
4. Supervisor review process
of property completed.
In Progress  
Launch of Phase 2 to 
include: 
1. Launch of
Individuals
Experiencing
Homelessness
Policy – incl Public
Comment, Training
Development &
Delivery
2. Implementation of
new itemized
Property Receipt
Form following P1
RMS Go Live
3. Implementation of
new Contact Form
following P1 RMS
Go Live
4. Review/revision of
Evidence,
Impounding, and
Property Policy

5. Create & 
Implement data 
analysis 
framework   
  
Estimated Total 
Project Timeline: 33 
months  
 
3.  Identifying & 
Addressing 
Racial 
Disparities 
Project  
 
1. Train all sworn 
personnel & 
enforcement 
personnel – 4 
hours 
Constitutional 
Law  
2. Revise data 
capture for 
consensual 
contacts  
3. Create 
compliance 
framework for 
vehicle & 
pedestrian stops  
 
1. All relevant personnel 
received 4 hours of 
Constitutional Search & 
Seizure Training  
2. Subject Contact Data Form 
updated to include 
additional demographic 
fields.   
3. New Police Contact Report 
(Field Interview) created – 
will go live with launch of 
P1 RMS on Sept 9, 2025  
 
In Progress   
  
Launch of Phase 2 to 
include:  
1. Review/revision 
of Primary & 
Secondary 
policies related 
to:   
• Policing 
Standards  
• Search & 
Seizure  
• Arrests  
• Booking 
Procedures  
• Traffic 
Enforcement  
2. Create & 
Implement Data 
Analysis 
framework  
  
Estimated Total 
Project Timeline: 33 
months  
  
4. First 
Amendment 
Project  
 
1. Creation of 
Operations Order 
1.10 - First 
Amendment 
Activity Support & 
Management  
1. Draft policy created  
2. Policy distributed for 
Public Comment in 
October 2024  
3. E-Learning Video to be 
distributed September 
2025  
In Progress  
  
Phase 2 launched, 
July 2025, to include:  
1. Data Snapshot 
(Form) of PSRT 
deployments

2. Distribute draft 
policy for Public 
Comment  
3. Create & Launch 
Training for all 
sworn 
employees  
4. Policy Go-Live  
 
4. Policy Go-Live, September 
2025  
2. Revise After-
Action 
Reporting  
3. Codify Crowd 
Force Reviews in 
Use of Force 
Policies   
  
Estimated Total 
Project Timeline: 15 
months  
  
5. Behavioral 
Health Project  
1. Develop 
Incentive & 
Deployment 
Model  
 
Incentive & Deployment 
Model completed - 
addresses issues with 
recruitment, retention, and 
associated deployment of 
CIT-Certified officers, using 
an analytical approach to 
identify calls for service, and 
frequency of CIT-Certified 
officer current availability & 
proposed minimal levels of 
service.  
 
Pilot Program to run from 
October 2025 – March 2026 in 
600 & 700 Precincts.  
 
 
In Progress  
  
  
Phase 2 launched, 
July 2025, to include:  
1. Conduct Pilot 
Program  
2. Implement 
revised model 
following Pilot 
Program  
3. Enhanced Call 
Diversion by 
Dispatchers  
4. Review all 
Behavioral 
Health related 
policies  
5. Prioritization of 
CIT Squad  
  
Estimated Total 
Project Timeline: 24 
months  
6. Youth 
Interactions 
Project  
 
1. Development and 
implementation 
of Youth Survey  
2. Draft Youth 
Interactions 
Policy  
1. Survey created in 
Partnership with City 
Council, ran from end 
March to end July 2025. 
Over 2,270 surveys 
submitted, 
approximately 200 
substantive comments 
In Progress  
  
  
Phase 2 launched, 
July 2025, to 
include:   
1. Development & 
delivery of

received.  Comments 
under review for 
inclusion in Youth 
Interactions Policy and 
other relevant Police 
Department polices.  
2. Draft Youth 
Interactions Policy 
created, pending 
update with feedback 
from Youth 
Survey.  Public 
comment period 
September 
2025.  Associated 
Training to be 
developed.  Anticipated 
launch of policy and 
associated training, 
January 2026.  
Youth 
Interactions 
Training  
2. Launch of 
Youth 
Interactions 
Policy  
3. Review/revision 
of Juvenile 
Procedures 
Policy  
4. Development 
of extended 
Youth-related 
Training  
  
Estimated Total 
Project Timeline: 24 
months  
  
7.  Systems of 
Accountability 
Project  
 
1. Creation of Draft 
OAT Mediation 
Policy  
2. Identification of 
Allegations 
Categories  
3. Creation of 
business 
processes and 
associated 
complaint intake 
for PSB Field 
Investigations 
Unit  
 
1. Policy currently under 
review by OAT  
2. Allegations Categories 
approved – will enable 
accurate data collection 
of complaint types  
3. PSB FIU business 
processes mapped and 
complaint intake forms 
created   
In Progress  
  
  
Phase 2 to include:   
1. Adoption of 
Centralized 
Complaint 
Intake system  
2. Review & 
Revision of all 
Systems of 
Accountability 
Policies 
including:  
• Administrative 
Investigations  
• Misconduct 
Investigations  
• Policy 
Violations 
Index  
• Critical 
Incident 
Review Board

• Discipline 
Review Board  
  
Estimated Total 
Project Timeline: 30 
months  
  
8. Body-Worn 
Camera 
Project  
 
Aligned with City 
Audit 
recommendations: 
 
1. Technical 
standards to 
improve risk 
mitigation 
through policy & 
technical aspects 
of BWC use  
2. Supervision 
standards to 
improve early 
identification of 
performance risk 
& improvement  
 
Initial focus will be on 
Technical Standards  
In Progress  
  
  
Body-Worn Camera 
Project launched July 
2025 and Work 
Group meetings are 
underway.  
  
Estimated Total 
Project Timeline: 14 
months