Attachment A - Fire Department Hiring and Staffing Report 060425.pdf

Note: Report Data Through April 30, 2025. 
 
 
 
 
 
Fire Department Staffing 
The Fire Department administers hiring by forecasting attrition rates and managing 
recruitment efforts, hiring cycles, and training cycles to minimize vacancies. Thanks to the 
continued prioritization and support of the Mayor and Council, the number of authorized 
sworn positions has continued to increase. The current number of authorized sworn positions 
is 1870. 
The increase of authorized sworn positions has included significant efforts such as timely 
hiring and training of sworn firefighters to correspond with new fire stations, apparatus, and 
equipment procurement. In addition, supplemental authorized sworn positions have been 
approved to enhance emergency transportation services (i.e., ambulances) throughout the 
City of Phoenix to address increased activity levels. 
 
Phoenix Fire Department 
Staffing, Hiring, and 
Activity Report 
 
June 2025 
Attachment A

Note: Report Data Through April 30, 2025. 
 
 
 
Firefighter Recruitment and Hiring 
The Fire Department recruits, hires, and trains new firefighters year-round to meet staffing 
needs. The Training Section ensures that each graduating firefighter is fully prepared to serve 
the residents of Phoenix. Testing frequency is determined by the number of applicants and 
available full-time positions, maintaining a strong candidate pool. Recently, the department 
hosted the Recruit Entrance Written Exam, with approximately 765 candidates participating. 
The table below compares testing and recruits trained over the past five years. 
 
 
 
Firefighter Recruit Training 
Recruit Class 25-1 officially began training at the Phoenix Fire Department Academy in 
February 2025. This class includes 45 new Phoenix recruits who will undergo rigorous training 
to prepare for their roles as first responders. The start of Recruit Class 25-1 indicates positive 
progress in bolstering the department’s operational capacity, ensuring the continuation of 
high-quality emergency services for Phoenix residents. The chart below outlines the 
anticipated graduation dates for upcoming recruit academies. Enrollment in each session is 
maximized whenever possible, with space also reserved for students from regional partners. 
Final graduation numbers may vary as the process advances. 
 
 
Year
Applicants 
Invited
Applicants 
Tested
Applicants 
Passing Test
Recruits 
Trained
2025
1267
765
516
N/A
2024
1105
600
408
154
2023
1271
729
467
135
2022
1445
921
634
68
2021
1348
896
594
95
Recruit Class
Anticipated # Recruits
Academy Start
Graduation Date
25-1
45
Feb. 2025
May 2025
25-2
47
June 2025
Sept. 2025
25-3
22
Oct. 2025
Jan. 2026

Note: Report Data Through April 30, 2025. 
 
 
 
Community Engagement 
The Fire Department actively engages with the community through social media and public 
events, ensuring consistent communication and outreach. The chart below provides key 
metrics on recent social media interactions, engagement levels, and community events 
attended by the department. 
 
Community engagement extends beyond digital outreach to include social and community 
events, which are vital in strengthening connections with residents. The Fire Department 
actively hosts and participates in various events throughout the year to recruit, foster 
relationships, promote safety, and enhance public awareness.  
 
Past Events 
May 4 
Cinco DeMayo Phoenix Festival - Bike Rodeo and event table 
May 7 
Recruit Information Session – Fire Training Academy 
May 7  
Distracted Driving Program – Deer Valley Community Center 
May 8  
Distracted Driving Program – Carl Hayden High School 
May 10 
Drowning Prevention Coalition  
May 17 
Maryvale Summer Fun - Maryvale Community Center 
May 22 
Stop the Bleed Training - Family Advocacy Center  
May 27  
Diamondbacks First Responder Night. 
 
Upcoming Events 
June 2     602 Day @ City Hall D7 
June 2  
602 Day Bike Rodeo at Encanto Park 
June 3 
602 Day Employee Celebration at Encanto Park 
June 25 
Survive the Drive at Caesar Chavez Community Center 
June 28 
Diamondbacks Game - Interactive Fire Table - PD vs Fire Softball Game 
Posts
Interactions
Reach
Instagram Main PFD
28
22.2k
375.4k
Instgram Recruiting
10
8.1k
12.4k
Facebook
25
15k
185.7k
X (Twitter)
11
246
23.6k
Nextdoor
0
0
0
PFD Social Media Outreach

Note: Report Data Through April 30, 2025. 
 
 
 
Response Times & Call Volumes 
Response times are measured, monitored, and managed daily to maximize coverage and 
resource deployment. The National Fire Protection Association (NFPA) established response 
time standards for fire and emergency medical service delivery, and the Arizona Department 
of Health Services (AZDHS) established the response time standard for emergency 
transportation services. 
The chart below shows response times by Council District for critical emergency medical 
service (EMS) incidents, first arriving engine to a fire incident, first arriving ladder to a fire 
incident, ambulance response times for critical EMS, total incident call volume for each Council 
District, citywide totals, and the associated standard. 
 
      Based on 90th percentile response times, not averages from January 1, 2025 – April 30, 2025. 
 
 
First Arriving 
ALS Unit (can 
be any type) 
to Critical 
EMS Incident
First Arriving 
Engine (Water) to a 
Fire Incident
First Arriving 
Ladder to a Fire 
Incident
Ambulance Critical 
EMS
Total 
Incident Call 
Volume 
2025
NFPA Standard
5:00
5:20
9:20
10:00
District 1
7:31
5:51
8:48
9:24
8,645
District 2
8:27
6:42
9:17
10:37
6,255
District 3
7:34
5:46
10:18
9:10
9,700
District 4
6:32
4:54
7:52
8:25
12,888
District 5
6:54
4:51
8:19
8:55
8,799
District 6
7:33
5:51
9:39
9:51
8,220
District 7
7:26
6:08
12:42
9:55
11,118
District 8
7:08
5:37
14:27
9:10
14,535
Citywide
7:20
5:48
10:09
9:24
80,160
2025 Citywide 
Trend
First Arriving 
ALS Unit (can 
be any type) 
to Critical 
EMS Incident
First Arriving 
Engine (Water) to a 
Fire Incident
First Arriving 
Ladder to a Fire 
Incident
Ambulance Critical 
EMS
Total 
Incident Call 
Volume 
2025
January
7:24
5:54
10:02
9:29
21,178
February
7:22
5:57
9:56
9:30
40,041
March
7:22
5:51
9:59
9:28
60,469
April
7:20
5:48
10:09
9:24
80,160

Note: Report Data Through April 30, 2025. 
 
 
 
Emergency Patient Transportation Activity 
The Fire Department has operated its emergency transportation service for nearly four 
decades. Analyzing the monthly average activity levels over the past three years reveals a 
consistent upward trend in service demand.  
Total transports in April 2025 were 8,614, a 5.5 percent increase from the 8,163 transports 
recorded in April 2024.