CCR Attachment A - Sworn Staffing Service Level Comparisons - November 2021.pdf

RESEARCH REPORT 
BUDGET AND RESEARCH DEPARTMENT 
B.R. REPORT NUMBER 
2022-03 
DATE ISSUED 
November 2, 2021 
TO: 
Lori Bays 
Assistant City Manager 
FROM: 
Amber Williamson 
Budget & Research Director 
SUBJECT 
Public Safety Sworn Staffing and Service Level Comparisons 
This report provides specific information about Police and Fire Department sworn staffing and 
important service level trends from fiscal year (FY) 2011-12 through the current fiscal year. This 
report also compares the City’s current sworn staffing levels to those of peer cities, top ten cities by 
population, and several local cities and towns.   
BACKGROUND 
In FY 2008-09, City sales tax collections fell significantly below projections due to the Great 
Recession, while public safety expenses grew, creating a significant structural budget gap. The 
decline in revenues resulted in large deficits and required strategic planning to bring the Public 
Safety Funds in balance, while minimizing the impact to public safety service delivery. At the 
direction of the City Council, a multi-year balancing plan was adopted in October 2010 to realign 
revenues with expenditures and bring the funds into balance with no layoffs to sworn personnel 
using an attrition-based approach. The plan was successful and achieved its goal of obtaining 
positive fund balances in FY 2015-16. Since that time hiring resumed in both departments, with 
plans to eventually achieve a current sustainable hiring target of 3,125 in Police and 1,706 in Fire 
(including SAFER grant funded positions). To ensure the funding sources to support sworn 
personnel remain balanced, staff monitors the funds closely to determine available resources and 
identify appropriate staffing targets. This information is shared with the City Manager’s Office, Police 
and Fire to effectively implement hiring plans and achieve staffing goals. 
DISCUSSION 
Police and Fire Sworn Staffing 
The number of sworn per 1,000 population, is one measure used in public safety staffing. However, 
based on our research, the numbers vary due to a variety of factors including square mileage, 
population density and demographics, sworn deployment and delivery models, crime rates, 
infrastructure types and other factors. Because of these differences, there is no universally accepted 
industry standard or best practice for police and fire staffing per 1,000 population. Comparisons 
using this measure are difficult because it does not tell us how departments utilize their sworn 
personnel.  For example, if a Police department has a high sworn per 1,000 population ratio but 
assigns a higher percentage of their officers to non-patrol or administrative functions rather than to 
patrol that department will have less of an impact on crime than a similarly sized department that 
assigns more sworn staff to patrol. This measure is useful to evaluate each organization’s historical 
data, as it can indicate impacts to response times, service delivery and crime rates.  
Attachment A

- 2 - 
The following table illustrates Police and Fire Department Sworn staffing data between FY 2011-12 
and FY 2020-21. Year-to-date (YTD) data is also provided for FY 21-22 through September: 
 
Table 1 (Police and Fire Staffing History) 
  
Population (1) 
# of Authorized Sworn 
Positions (2) 
# of Filled Sworn 
Positions (3) 
Authorized Per 1,000  
Filled Per 1,000 
FY 
Population 
Authorized 
Fire 
Authorized 
Police 
Filled 
Fire  
Filled 
Police 
Authorized 
Per 1,000 
Fire 
Authorized 
Per 1,000 
Police 
Filled Per 
1,000 Fire 
Filled Per 
1,000 Police 
2011-12 
   
1,464,405 
          1,661  
        3,273 
   1,560  
      3,032  
1.13 
2.24 
1.07 
2.07 
2012-13 
   
1,485,751 
          1,661 
   
3,266 
   1,579 
      3,001 
1.12 
2.20 
1.06 
2.02 
2013-14 
   
1,506,439 
          1,668 
   
3,266 
   1,581 
      2,927 
1.11 
2.17 
1.05 
1.94 
2014-15 
   
1,527,509 
          1,667 
   
3,266 
   1,558 
      2,836 
1.09 
2.14 
1.02 
1.86 
2015-16 
   
1,560,020 
          1,667 
   
3,268 
   1,580 
      2,749 
1.07 
2.09 
1.01 
1.76 
2016-17 
   
1,592,988 
          1,668 
   
3,272 
   1,592 
      2,824 
1.05 
2.05 
1.00 
1.77 
2017-18 
1,598,000 
1,669 
3,275 
1,603 
2,912 
1.04 
2.05 
1.00 
1.82 
2018-19 
1,611,000 
1,683 
3,272 
1,637 
2,959 
1.04 
2.03 
1.02 
1.84 
2019-20 
1,629,000 
1,694 
3,271 
1,685 
3,031 
1.04 
2.01 
1.03 
1.86 
2020-21 
1,652,000 
1,723 
3,271 
1,670 
2,901 
1.04 
1.98 
1.01 
1.76 
Percent 
Change 
12.8% 
3.7% 
-0.1% 
7.1% 
-4.3% 
-8.0% 
-11.4% 
-5.1% 
-15.2% 
2021-22 (YTD) 
1,652,000 
1,722 
3,270 
1,663 
2,823 
1.04 
1.98 
1.01 
1.71 
(See Attachment “A” for footnotes) 
 
Between FY 2011-12 and FY 2020-21, City of Phoenix population experienced significant growth and 
increased by 12.8%. During this same time, the number of authorized sworn positions in Police 
decreased by 0.1%, or a reduction of 2.0 FTE. The number of authorized sworn positions in Fire 
increased by 3.7%, or 62.0 FTE. Over the past decade Fire has been awarded SAFER grants and 
had program budget additions. For example, the FY 2018-19 and FY 2019-20 adopted budgets 
included funding for an additional 22.0 sworn FTE to operate the new Fire Station 55 in North 
Phoenix, and to add 7.0 sworn FTE positions to Fire Station 58 in the Southwest region to improve 
response times.  
 
Since FY 2011-12, the number of authorized sworn positions per 1,000 population decreased in Fire 
by 8.0% and in Police by 11.4%. This reflects a continued decline in sworn staffing levels despite an 
increase in the Phoenix population during that same period. The authorized sworn counts in both 
departments reflects the current Council approved position counts. It should be noted this differs from 
the budgeted or sustainable number of positions, which is based on projected available resources. As 
mentioned on page 1 of this report, the current sustainable number of positons for Police and Fire is 
3,125 and 1,706 respectively.  
 
Since FY 2011-12, the number of filled sworn positions in Police has decreased from 3,032 to a filled 
sworn count at the end of FY 2020-21 of 2,901, a decrease of 4.3%.  The filled sworn count in Fire 
has increased from 1,560 to a filled sworn count at the end of FY 2020-21 of 1,670, representing an 
increase of 7.1%. Since FY 2011-12 the number of filled sworn positions per 1,000 population 
decreased in Fire and Police by 5.1% and 15.2% respectively. Finally, as of September 2021, the 
filled counts in Police and Fire have both declined to 2,823 and 1,663 respectively.

- 3 - 
Comparison of Police and Fire Staffing to Other Cities 
 
For benchmarking purposes, staff compared FY 2020-21 Police and Fire sworn per 1,000 population 
staffing levels to those of our standard survey cities, the top ten cities by population, and several local 
cities and towns.  Population data for the City of Phoenix is from the City’s Planning and Development 
Department. Included in each table is Phoenix’s authorized count, hiring target and the current filled 
count as of June 2021 for comparison purposes. Tables 2 through 7 highlight those comparisons and 
illustrate where Phoenix ranks among each group of surveyed cities.  
 
Police Staffing 
 
Table 2 compares Phoenix Police authorized staffing to that of our list of standard survey cities.  Las 
Vegas was excluded from this list because they were unable to provide data that reflected the City of 
Las Vegas only (included Clark County Sheriff’s Office Staff).  The table shows Phoenix Police 
authorized staffing per 1,000 population ranks 6th out of the cities surveyed.  
 
In 2018, Phoenix ranked 5th out of the standard survey cities. Over the last two years, Albuquerque 
has increased its authorized sworn count by approximately 80.0 FTE and now ranks higher than 
Phoenix. Portland showed a significant reduction in its sworn position count during this period with the 
elimination of various Portland Police Bureau programs and functions, falling in rank from 6th in 2018 
to 13th in 2021. 
 
Table 2 (Standard Survey Cities) 
Standard Survey Cities 
Population 
Authorized 
Police Sworn 
Police Sworn 
per 1,000 
Kansas City, MO 
501,957  
1,382  
2.75  
Dallas, TX 
1,300,000  
3,095  
2.38  
Charlotte, NC 
874,579  
1,957  
2.24  
Denver, CO 
727,211  
1,596  
2.19  
Albuquerque, NM 
564,559  
1,120  
1.98  
Phoenix, AZ 
1,652,000  
3,271  
1.98  
*Phoenix, AZ (hiring target) 
1,652,000  
3,125  
1.89  
Austin, TX 
961,855  
1,809  
1.88  
Oklahoma City, OK 
681,054  
1,235  
1.81  
*Phoenix, AZ (filled only) 
1,652,000  
2,901  
1.76  
San Antonio, TX 
1,434,625  
2,488  
1.73  
Long Beach, CA 
462,645  
800  
1.73  
Tucson, AZ 
542,629  
881  
1.62  
Mesa, AZ 
518,012  
814  
1.57  
Portland, OR 
652,503  
916  
1.40  
San Jose, CA 
1,049,187  
1,153  
1.10  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy.

- 4 - 
Table 3 compares Phoenix Police authorized staffing to that of the top ten cities by population.  Based 
on the data collected from the ten largest cities by population, Phoenix has the 7th highest authorized 
sworn per 1,000 population ratio. 
 
In 2018, Phoenix also ranked 7th out of the top ten cities by population. Over the last two years, 
Chicago, Philadelphia, Dallas, San Antonio, San Diego, and San Jose increased their authorized 
sworn count. Conversely, New York City, Los Angeles, and Houston have reduced their total 
authorized sworn police positions. Houston and other cities have noted inadequate funding to start 
new cadet classes in 2021 due to financial hardships resulting from the COVID-19 pandemic.     
 
Table 3 (Top Ten Cities by Population) 
Top Ten Cities by 
Population 
Population 
Authorized 
Police Sworn 
Police Sworn 
per 1,000 
Chicago, IL 
2,746,388  
14,501  
5.28  
Philadelphia, PA 
1,603,797  
7,061  
4.40  
New York, NY 
8,804,190  
35,884  
4.08  
Los Angeles, CA 
3,898,747  
9,706  
2.49  
Dallas, TX 
1,304,379  
3,095  
2.37  
Houston, TX 
2,304,580  
4,623  
2.01  
Phoenix, AZ 
1,652,000  
3,271  
1.98  
*Phoenix, AZ (hiring target) 
1,652,000  
3,125  
1.89  
*Phoenix, AZ (filled only) 
1,652,000  
2,901  
1.76  
San Antonio, TX 
1,434,625  
2,488  
1.73  
San Jose, CA 
1,013,240  
1,153  
1.14  
San Diego, CA 
1,386,932  
1,046  
0.75  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy. 
 
Table 4 compares the Phoenix Police authorized sworn staffing levels to 12 local cities and towns.  
According to the data collected, authorized sworn police staffing per 1,000 population ratio in Phoenix 
continues to be higher than any other city/town in the valley.   
 
 
 
 
Table 4 (Local Arizona Cities and Towns) 
 
Local Arizona Cities and 
Towns 
Population 
Authorized Police 
Sworn 
Police Sworn 
per 1,000 
Phoenix, AZ 
1,652,000  
3,271  
1.98  
*Phoenix, AZ (hiring target) 
1,652,000  
3,125  
1.89  
Tempe, AZ 
192,008  
343  
1.79  
*Phoenix, AZ (filled only) 
1,652,000  
2,901  
1.76  
Glendale, AZ 
254,088  
431  
1.70  
Avondale, AZ 
87,931  
143  
1.63

- 5 - 
Mesa, AZ 
518,012  
814  
1.57  
Scottsdale, AZ 
258,069  
400  
1.55  
Buckeye, AZ 
79,620  
117  
1.47  
El Mirage, AZ 
35,333  
51  
1.44  
Goodyear, AZ 
88,870  
121  
1.36  
Gilbert, AZ 
264,900  
313  
1.18  
Peoria, AZ 
180,161  
206  
1.14  
Surprise, AZ 
141,664  
160  
1.13  
Chandler, AZ 
265,200  
234  
0.88  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy. 
 
Fire Staffing 
 
Table 5 reflects the results of the standard survey cities as it relates to fire department sworn staffing 
levels.  Las Vegas was excluded from this list because they were unable to provide data that reflected 
the City of Las Vegas only (included Clark County Fire Department support). The below table shows 
Phoenix Fire’s authorized sworn staffing per 1,000 population ranks 10th out of the cities surveyed. 
 
Table 5 (Standard Survey Cities) 
Standard Survey Cities 
Population 
Authorized Fire 
Sworn 
Fire Sworn per 
1,000 
Kansas City, MO 
501,957  
1,308  
2.61  
Dallas, TX 
1,300,000  
2,003  
1.54  
Denver, CO 
727,211  
1,076  
1.48  
Oklahoma City, OK 
681,054  
999  
1.47  
Albuquerque, NM 
564,559  
730  
1.29  
Austin, TX 
961,855  
1,241  
1.29  
San Antonio, TX 
1,434,625  
1,775  
1.24  
Charlotte, NC 
874,579  
1,072  
1.23  
Tucson, AZ 
542,629  
632  
1.16  
Phoenix, AZ 
1,652,000  
1,723  
1.04  
Portland, OR 
652,503  
675  
1.03  
*Phoenix, AZ (hiring target) 
1,652,000  
1,706  
1.03  
*Phoenix, AZ (filled only) 
1,652,000  
1,670  
1.01  
Mesa, AZ 
518,012  
478  
0.92  
Long Beach, CA 
462,645  
401  
0.87  
San Jose, CA 
1,049,187  
707  
0.67  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy and SAFER positions.

- 6 - 
Table 6 compares Phoenix Fire authorized staffing to that of the top ten cities by population.  The 
table shows that Fire’s authorized sworn staffing per 1,000 population ranks 7th out of the cities 
surveyed. 
 
In 2018, Chicago was ranked 1st among the top ten cities for the highest number of fire sworn per 
1,000. Recent increases in authorized fire sworn positions in Houston and Philadelphia have caused 
them to surpass Chicago.  
 
Table 6 (Top Ten Cities by Population) 
Top Ten Cities by Population 
Population 
Authorized Fire 
Sworn 
Fire Sworn per 
1,000 
Houston, TX 
2,304,580  
4,623  
2.01  
Philadelphia, PA 
1,603,797  
3,191  
1.99  
Chicago, IL 
2,746,388  
5,124  
1.87  
Dallas, TX 
1,304,379  
2,003  
1.54  
New York, NY 
8,804,190  
10,943  
1.24  
San Antonio, TX 
1,434,625  
1,775  
1.24  
Phoenix, AZ 
1,652,000  
1,723  
1.04  
*Phoenix, AZ (hiring target) 
1,652,000  
1,706  
1.03  
*Phoenix, AZ (filled only) 
1,652,000  
1,670  
1.01  
Los Angeles, CA 
3,898,747  
3,512  
0.90  
San Diego, CA 
1,386,932  
1,046  
0.75  
San Jose, CA 
1,013,240  
707  
0.70  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy and SAFER positions. 
 
Table 7 on the next page, compares Phoenix Fire authorized staffing levels to 12 local cities and 
towns. According to the data collected, the authorized sworn staffing per 1,000 population ratio in 
Phoenix is 5th highest in the valley. It is important to note that the Phoenix Fire Department has 
reciprocal fire service Mutual Aid Agreements with other communities and Intergovernmental 
Agreements with towns like Paradise Valley. 
 
In 2018, Phoenix was ranked 4th among the 12 local Arizona cities and towns. Over the last two 
years, Peoria, Avondale, Mesa, Chandler, and El Mirage have increased their authorized fire sworn 
personnel. These increases strived to meet the demands of their growing populations and 
economies, staffed new fire stations, and represented new SAFER grant-funded positions.

- 7 - 
Table 7 (Local Arizona Cities and Towns) 
Local Arizona Cities and 
Towns 
Population 
Authorized Fire 
Sworn 
Fire Sworn per 
1,000 
Goodyear, AZ 
88,870  
125  
1.41  
Buckeye, AZ 
79,620  
101  
1.27  
Scottsdale, AZ 
258,069  
284  
1.10  
Peoria, AZ 
180,161  
198  
1.10  
Phoenix, AZ 
1,652,000  
1,723  
1.04  
*Phoenix, AZ (hiring target) 
1,652,000  
1,706  
1.03  
*Phoenix, AZ (filled only) 
1,652,000  
1,670  
1.01  
Avondale, AZ 
87,931  
88  
1.00  
Glendale, AZ 
254,088  
254  
1.00  
Surprise, AZ 
141,664  
138  
0.97  
Mesa, AZ 
518,012  
478  
0.92  
Chandler, AZ 
265,200  
234  
0.88  
Tempe, AZ 
192,008  
167  
0.87  
El Mirage, AZ 
35,333  
30  
0.85  
Gilbert, AZ 
264,900  
203  
0.77  
 
*Hiring target is based on the current projected sustainable number of positions and the filled count as of June 30, 2021, and includes recruits in the 
academy and SAFER positions.

- 8 -
Calls for Service and Response Times 
The number of calls for service is another commonly used indicator for analyzing police and fire 
department staffing. Trends in call volume tend to have a direct correlation on staffing levels.  
Increases or decreases in call volume over time are generally followed by corresponding changes in 
staffing levels.  However, like the ratio of sworn staff per 1,000 there is no universally accepted 
standard or best practice for the number of calls per sworn position. Instead, departments use this 
information along with response times to determine if staffing changes are needed. Table 8 shows the 
changes in call volume for both the Police and Fire Departments from FY 2011-12 to FY 2020-21. 
The table shows how these calls have been distributed across the sworn authorized and sworn filled 
counts. 
Table 8 (History of Police and Fire Calls for Service and Response Times) 
# of Calls (4) 
# of Calls Per Authorized 
Sworn Position  
# of Calls Per Filled 
Sworn Position  
Response Times (Minutes) 
(5)
FY 
Fire 
Police 
Calls per 
Authorized 
Sworn Fire 
Calls per 
Authorized 
Sworn 
Police 
Calls per 
Filled Fire 
Calls per 
Filled 
Police 
Fire 
Response 
Times 
Police 
Response 
Times 
2011-12 
164,000 
635,700 
98.7 
194.2 
105.1 
209.7 
4:38 
5:14 
2012-13 
171,600 
644,400 
103.3 
197.3 
108.7 
214.7 
4:40 
5:19 
2013-14 
173,100 
637,300 
103.8 
195.1 
109.5 
217.7 
4:44 
5:27 
2014-15 
188,500 
650,300 
113.1 
199.1 
121.0 
229.3 
5:38 
6:00 
2015-16 
198,100 
666,100 
118.8 
203.8 
125.4 
242.3 
5:26 
6:12 
2016-17 
197,000 
685,600 
118.1 
209.5 
123.7 
242.8 
5:32 
6:26 
2017-18 
211,300 
682,000 
126.6 
208.2 
131.8 
234.2 
5:04 
6:29 
2018-19 
219,900 
680,000 
130.7 
207.8 
134.3 
229.8 
5:00 
6:22 
2019-20 
225,400 
681,000 
133.1 
208.2 
133.8 
224.7 
5:05 
6:25 
2020-21 
232,200 
656,000 
134.8 
200.6 
139.0 
226.1 
5:07 
6:40 
Percent 
Change/Time 
Change 
41.6% 
3.2% 
36.5% 
3.3% 
32.3% 
7.9% 
0:00:29 
0:01:26 
(See Attachment “A” for footnotes) 
Since FY 2011-12, calls for service have increased 41.6% for Fire and by 3.2% for Police. For Fire, 
calls per authorized sworn position and calls per filled sworn position have both increased in the 
department by 36.5% and 32.3% respectively. During this time the department’s response times 
have increased by approximately 29 seconds.   
For Police, calls per authorized sworn position and calls per filled sworn position have increased by 
3.3% and 7.9% respectively. During this time the department’s response times have increased by 
approximately one minute and 26 seconds.  
Comparison of Police and Fire Service Levels to Other Cities 
Comparison data from cities referenced earlier in this report for calls for service and response time 
are not included due to limited responses received in prior years when trying to obtain this data. 
Additionally, there are too many variables and variations in data collected to make reasonable or

- 9 - 
meaningful comparisons. For these reasons, comparisons to other cities with respect to calls for 
service and response time were not included in this report. 
  
CONCLUSION 
 
The use of performance measures, industry standards and best practices in local government provide 
the public and elected officials with greater accountability, a method to evaluate program 
effectiveness, and justification for the allocation of scarce resources.  In public safety the most 
commonly referenced indicators are those that reflect police and fire staffing levels per 1,000 
population, response times and calls for service. Based on our research there are no universally 
accepted standards or best practices for these measures that correlate to current staffing levels. 
Additionally, each city has unique attributes including geographic size, demographics, population 
density, infrastructure types, service deployment strategies and models, and types of crime. Instead, 
communities, elected officials and city management often use performance measures to determine 
when additional staff is needed in conjunction with determining available budgetary resources.  
 
The current Police and Fire hiring plans, which is based on estimated available resources, calls for 
increasing the sworn filled count to a sustainable number of 3,125 in Police and 1,706 in Fire. The 
current filled counts as of September 2021, including recruits in both departments, is below this target 
with Police at 2,823 and Fire at 1,663. Over the past decade average and median response times for 
priority one calls for service have increased in both departments, as population growth and calls for 
service outpaces the number of sworn per 1,000 residents. Staff is taking action to increase the 
sworn count, including offering hiring incentives to attract new recruits. Additionally, the recent City 
Council approved expansion of the City of Phoenix Community Assistance Program, to provide 
additional civilian resources to respond to behavioral and mental health calls for service, should help 
to improve public safety response times.   
 
It is important to note the impact of the COVID-19 pandemic on staffing and service levels, beginning 
in 2020. Many cities mentioned in this report noted their most recent budgets and position counts 
reflected reductions due to spending restrictions and holds implemented to minimize any potential 
impacts from revenue shortfalls caused by the pandemic. Fortunately for the City of Phoenix under 
the City Council’s strategic use of Coronavirus Relief Funds, sworn positon reductions and hiring 
freezes were not necessary to balance the budget. It should be mentioned, over the last two years 
there have also been calls from community members throughout the country for greater police 
transparency and accountability, as well as a further reduction in sworn police positions, which may 
impact police sworn staffing and service levels into the future. 
 
Overall, responses from survey cities indicate Phoenix authorized sworn staffing levels are in line with 
other agencies, however in some cases below the median of cities surveyed.

Population(1)
FY
Population
Authorized 
Fire
Authorized 
Police
Filled 
Fire 
Filled 
Police
Authorized 
Per 1,000 
Fire
Authorized 
Per 1,000 
Police
Filled Per 
1,000 Fire
Filled Per 
1,000 
Police
Fire
Police
Calls per 
Authorized 
Fire
Calls per 
Authorized 
Police
Calls per 
Filled Fire
Calls per 
Filled 
Police
Fire 
Response 
Times
Police 
Response 
Times
2000-01
1,350,435
          
1,315
           
2,810
        
0.97
2.08
129,800
   
862,800
   
98.7
         
307.0
       
0:04:47
0:05:06
2001-02
1,373,947
          
1,354
           
2,832
        
0.99
2.06
135,700
   
876,200
   
100.2
       
309.4
       
0:04:48
0:05:20
2002-03
1,365,675
          
1,389
           
2,846
        
1.02
2.08
131,300
   
736,700
   
94.5
         
258.9
       
0:04:52
0:05:20
2003-04
1,387,670
          
1,349
           
2,952
        
0.97
2.13
135,700
   
750,200
   
100.6
       
254.1
       
0:04:58
0:05:30
2004-05
1,421,928
          
1,473
           
3,027
        
1.04
2.13
141,200
   
757,000
   
95.9
         
250.1
       
0:05:00
0:05:42
2005-06
1,479,356
          
1,553
           
3,114
        
3,005
       
1.05
2.10
2.03
153,000
   
778,900
   
98.5
         
250.1
       
259.2
      
0:05:08
0:05:36
2006-07
1,514,369
          
1,625
           
3,228
        
1,564
   
3,092
       
1.07
2.13
1.03
2.04
149,000
   
783,400
   
91.7
         
242.7
       
95.3
        
253.4
      
0:05:15
0:05:54
2007-08
1,544,575
          
1,742
           
3,637
        
1,577
   
3,339
       
1.13
2.35
1.02
2.16
145,400
   
673,200
   
83.5
         
185.1
       
92.2
        
201.6
      
0:05:12
0:05:28
2008-09
1,563,058
          
1,739
           
3,641
        
1,615
   
3,275
       
1.11
2.33
1.03
2.10
141,700
   
631,400
   
81.5
         
173.4
       
87.7
        
192.8
      
0:04:54
0:05:06
2009-10
1,445,632
          
1,711
           
3,558
        
1,580
   
3,163
       
1.18
2.46
1.09
2.19
145,600
   
592,300
   
85.1
         
166.5
       
92.2
        
187.3
      
0:04:46
0:05:06
2010-11
1,450,570
          
1,661
           
3,281
        
1,587
   
3,072
       
1.15
2.26
1.09
2.12
155,500
   
602,500
   
93.6
         
183.6
       
98.0
        
196.1
      
0:04:41
0:05:23
2011-12
1,464,405
          
1,661
           
3,273
        
1,560
   
3,032
       
1.13
2.24
1.07
2.07
164,000
   
635,700
   
98.7
         
194.2
       
105.1
      
209.7
      
0:04:38
0:05:14
2012-13
1,485,751
          
1,661
           
3,266
        
1,579
   
3,001
       
1.12
2.20
1.06
2.02
171,600
   
644,400
   
103.3
       
197.3
       
108.7
      
214.7
      
0:04:40
0:05:19
2013-14
1,506,439
          
1,668
           
3,266
        
1,581
   
2,927
       
1.11
2.17
1.05
1.94
173,100
   
637,300
   
103.8
       
195.1
       
109.5
      
217.7
      
0:04:44
0:05:27
2014-15
1,527,509
          
1,667
           
3,266
        
1,558
   
2,836
       
1.09
2.14
1.02
1.86
188,500
   
650,300
   
113.1
       
199.1
       
121.0
      
229.3
      
0:05:38
0:06:00
2015-16
1,560,020
          
1,667
           
3,268
        
1,580
   
2,749
       
1.07
2.09
1.01
1.76
198,100
   
666,100
   
118.8
       
203.8
       
125.4
      
242.3
      
0:05:26
0:06:12
2016-17
1,592,988
          
1,668
           
3,272
        
1,592
   
2,824
       
1.05
2.05
1.00
1.77
197,000
   
685,600
   
118.1
       
209.5
       
123.7
      
242.8
      
0:05:32
0:06:26
2017-18
1,598,000
          
1,669
           
3,275
        
1,603
   
2,912
       
1.04
2.05
1.00
1.82
211,300
   
682,000
   
126.6
       
208.2
       
131.8
      
234.2
      
0:05:04
0:06:29
2018-19
1,611,000
          
1,683
           
3,272
        
1,637
   
2,959
       
1.04
2.03
1.02
1.84
219,900
   
680,000
   
130.7
       
207.8
       
134.3
      
229.8
      
0:05:00
0:06:22
2019-20
1,629,000
          
1,694
           
3,271
        
1,685
   
3,031
       
1.04
2.01
1.03
1.86
225,400
   
681,000
   
133.1
       
208.2
       
133.8
      
224.7
      
0:05:05
0:06:25
2020-21
1,652,000
          
1,723
           
3,271
        
1,670
   
2,901
       
1.04
1.98
1.01
1.76
232,200
   
656,000
   
134.8
       
200.6
       
139.0
      
226.1
      
0:05:07
0:06:40
2021-22 (YTD)
1,652,000
          
1,722
           
3,270
        
1,663
   
2,823
       
1.04
1.98
1.01
1.71
235,500
   
659,600
   
136.8
       
201.7
       
141.6
      
233.7
      
0:05:05
0:06:40
Percent/Time Change (FY 2020-21 compared to FY 2011-12)
12.8%
3.7%
-0.1%
7.1%
-4.3%
-8.0%
-11.4%
-5.1%
-15.2%
41.6%
3.2%
36.5%
3.3%
32.3%
7.9%
0:00:29
0:01:26
NOTES:
Response Times 
(Minutes) (5)
# of Calls per 
Authorized Sworn 
Position 
Filled Per 1,000
(4) Data on the # of calls provided by the Police and Fire Departments. Police calls for service have been revised from data published previously in the City of Phoenix Summary Budget Community 
and Profile Trends section to account for changes in how data was previously grouped and categorized. All numbers are rounded for presentation purposes. FY 2021-22 reflects the most recent 
annual estimates from Police and Fire.
# of Authorized Sworn 
Positions(2)
# of Filled Sworn 
Positions (3)
Authorized Per 1,000 
# of Calls (4)
# of Calls per Filled 
Sworn Position 
Attachment A Police and Fire Staffing and Calls for Service History
(1) Population data listed above is from the City of Phoenix Summary Budget Community Profile and Trends section - "Estimated" column and is obtained from the Maricopa Association of 
Governments (MAG) each fiscal year.
(2) FY07-08 to FY15-16 authorized position counts reflect "actual" column from the City of Phoenix Summary Budget Community Profiles and Trends section. FY 16-17 - FY 20-21 authorized count 
from the B&R Monthly Sworn Position Reports. FY 21-22 Year-to-date (YTD) authorized count from the B&R September 2021 Monthly Authorized Position Report.
(3) Filled position counts reflect actual filled Police and Fire full time sworn positions (including recruits) as of July of each year as reported by Human Resources from FY07-08 to FY11-12. For 
FY12-13 to FY2019-20, the actual filled full time sworn counts are from the July B&R Monthly Authorized Position Report and includes recruits in the academy where reported. FY 2020-21 actual 
filled full time sworn counts are from the June 2021 B&R Monthly Authorized Position Report and FY 2021-22 YTD data is from the September 2021 B&R Monthly Authorized Position Report.
(5) Data on response times provided by the Police and Fire Departments. Response times in Fire reflect average response times for first unit on scene.  Response times in Police reflect average 
response times for priority one dispatched calls from FY 07-08 to FY 09-10 and median response times for FY 10-11 to FY 20-21. Police Response Times were adjusted due to data conversion 
issues in the Police data reporting system effective in 2010.  FY 21-22 reflects the most recent annual estimates from Police and Fire.