Attachment B - Policy.pdf

City of Phoenix — City Council Policy Session (2021-10-26)

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Attachment B 
 
Community Assistance Program Expansion Implementation Timeline 
July 2021 
• Hired CAP Program 
Administrator 
• Implemented 
Multidisciplinary City 
Team Meetings 
• Opened CWSC Position 
Recruitment 
August 2021 
• Issued 3rd Party 
Telehealth Request for 
Information (RFI) 
• Opened CWIII 
Recruitment 
September 2021 
• Ordered 23 Supplemental 
Vehicles 
• Received 10 Responses 
to 3rd Party Telehealth RFI 
• Conducted CWSC 
Interviews 
October 2021 
• Conduct CWII Interview 
Process 
• Onboard New CWSC 
Staff 
• Finalize Scopes of Work 
for Telehealth and 
Behavioral Health RFPs 
November 2021 
• Conduct Community 
Engagement Process with 
Independent Consultant 
• Onboard New CWII Staff 
• Conduct CWIII Interviews 
• Publish RFP for 
Telehealth and Behavior 
Health

December 2021 
• Onboard CWIII Staff 
• Train New Staff 
• Bids Due for Telehealth 
and Behavioral Health 
• Interviews and 
Demonstrations for RFP’s 
• Identify new locations 
January 2022 
• RFP negotiations and 
best and final offer 
• Continue recruitment for 
open CWII and CWIII 
positions 
February 2022 
• Seek City Council 
Subcommittee approval of 
Telehealth RFP Award 
• Seek City Council 
approval of Behavioral 
Health Unit RFP Award(s)  
March 2022 
• Contract implementation 
• Continue on-boarding and 
training CWII and CWIII 
April 2022 
• Finalize new locations 
May 2022 
• Vendor ETA for Vehicles 
*Five 15-passenger vans 
due to arrive August 2022 
 
June 2022 
• Continue roll out of new 
and expanded programs