Attachment B - Community Engagement Summary

BRT Community Engagement 
Summary   
Attachment B
Community Engagement Summary
Phoenix  
Bus Rapid 
Transit  
Program
City of Phoenix Bus Rapid Transit Program
PhoenixBRT
February 2020 – December 2020

In February 2020, the Phoenix Bus Rapid Transit (BRT) 
team launched the community outreach campaign 
to educate and engage the public on the Program. 
The outreach campaign focused on educating the 
public on the elements and characteristics of BRT, 
the transit analysis completed on potential BRT 
corridors, and the six potential corridors and four 
potential network scenarios that were identified 
through the analysis. To best reach our community, 
the team employed both traditional and virtual 
outreach methods, and developed all materials 
(printed and digital) in both English and Spanish.
1
*Due to public health and safety concerns caused by COVID-19, outreach efforts shifted to virtual platforms in March 2020.
Below is a list of outreach tools and 
materials used to engage and educate the public 
and solicit feedback:
•	 Transit analysis maps 
•	 Project fact sheet 
•	 Frequently asked questions
•	 BRT 101 video 
•	 Program webpage
•	 Online meeting webpage
•	 Social media
•	 Live virtual public meetings 
•	 In-person/virtual meetings with 
community groups
•	 In-person/virtual meetings with the City 
of Phoenix Village Planning Committees
•	 Shape Your BRT survey
Between February and December 2020*, 
the team successfully connected with over 
1,200 people from community leaders and 
elected officials to neighborhood associations 
and transit riders. Through our interactions, we 
received nearly 600 questions 
and comments, which will be used in 
conjunction with our transit analysis to develop 
corridor recommendations for the BRT Program. 
The following pages highlight 
our outreach efforts and key 
feedback we received from 
the public.
Van Buren St
McDowell Rd
Thomas Rd
75th Ave
19th Ave
Central Ave
24th St
44th st
35th Ave
Indian School Rd
Camelback Rd
Dunlap Ave
Cheryl Dr
10
10
17
202
LOOP
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Tolleson
Peoria
Paradise
Valley
PHOENIX
Scottsdale
Salt River
TC
TC
TC
TC
P
P
A
F
E
B
C
D
Executive Summary	
1
Phoenix BRT Program Webpage	
2
Online Meeting Webpage	
3
Social Media Engagement 	
4
Live Virtual Public Meetings	
6
Phoenix Community Groups/Organizations	
7
Village Planning Committees (VPC)	
8
Shape Your BRT Survey	
10
Appendix – Phoenix Bus Rapid Transit Survey	 19	
Executive Summary

On July 21, 2020, the Phoenix BRT team opened an online meeting at meetphoenixbrt.com, to 
provide information on the Phoenix BRT Program and to solicit input on the six potential BRT corridors 
and the four network scenarios. 
Phoenix BRT Program Webpage
Online Meeting Webpage
BRT
 
 
BRT
 
 
4,581 Pageviews
766 Pageviews
By the 
numbers…
Location of visitors 
Location of visitors 
3
2
Phoenix
Scottsdale
Peoria
Avondale
Mesa
Gilbert
Flagstaff
Tucson
Coolidge
Chandler
Tempe
86
6
5
2–4
Number of Online Attendees
Phoenix
Scottsdale
Peoria
Glendale
Gilbert
Chandler
Tempe
>46%
4.1-5%
2.5-4%
0–2.4%
Percentage of Online Users
Winchester
On February 27, 2020, the Phoenix BRT team launched the program webpage at Phoenix.gov/BRT. 
Designed to educate and engage the public, the webpage provides an educational video, a fact sheet, 
transit analysis maps, frequently asked questions, and general project information. 
By the 
numbers…  
Access by device
Access by device
63%
desktop
34%
mobile
 
3%
tablet
48%
desktop
50%
mobile
2%
tablet
Site visitors
Site visitors
Online meeting 
video views
Spanish
300
89
English
BRT 101 
video views
Spanish
1,040
92
English
new visitors
returning 
visitors 
91%
9%
new visitors
returning 
visitors 
56%
44%

Social Media Engagement
5
Community conversations by platform
2.8M
reach 
mentions
362
post interactions 
551
Community engagement on Twitter
What are they saying?
4
#BusRapidTransit101
#meetphoenixbrt
#AllAboutThatBusLife
#BusRapidTransitProgram
#PHX
#PhoenixPublicTransit
#busrapidtransit
#PhoenixTransit
85%
Twitter
blog
blogs
7%
online news
6%
NEWS
forums
2%
#BRT
#virtual
Top online themes
Who is the audience?
Top online hashtags:
Top Languages
Spanish
English
92%
8%
Conversation sentiment
85.6%
neutral
0.6%
negative
positive
13.8%
Age
18-24
25-34
35-44
45-54
55-64
27%
2%
28%
39%
4%

Phoenix Community 
Alliance Multi-Modal 
Committee
Hatcher Urban 
Businesses
D27 Business Alliance 
and Violence Impact 
Project Coalition
Arizona Forward 
Mobility and Clean 
Air Solutions
Valley 
Partnership
Valley Metro Travel 
Reduction Program 
Webinar
WTS International 
Metro Phoenix Chapter
Greater Phoenix Chamber 
Transportation Policy 
Committee
Community Groups/Organizations 
Meetings*
The Phoenix BRT team held two live virtual meetings, one in English on November 10, 2020, and one 
in Spanish on November 17, 2020.
Notifications
23    
26      
12     
19     
3   
69    
109   
  
22      
Live Virtual 
Public Meetings 
Phoenix Community Groups/
Organizations
 Meeting flyer
 Media advisory
 Library newsletter
 PHXConnect newsletter
 Nextdoor
 Social media 
 Websites 
 Electronic mail 
Key Question Topics 
13 people attended 
November 10, 2020 (English)
3 people attended 
November 17, 2020 (Spanish)
media advisory
www
The Phoenix BRT team . . .
Met in-person or virtually with 
9 community groups 
and organizations
Presented to over 
280 stakeholders
Answered over 40 questions
A
Q
FEB
2020
AUG
JUN
SEP
OCT
NOV
7
2/25
6/11
8/20
10/14
11/17
6/24
9/03
10/27
*In place of an in-person or virtual meeting, the American Planning Association of Arizona requested a brief summary of BRT to be 
included in their digital newsletter.
BRT options in 
South Phoenix
RAPID vs. 
Express vs. local 
bus service
BRT elements/
characteristics
Impacts 
of BRT
Regional 
BRT efforts
6
Number of meeting attendees
00

Dedicated lanes
BUS
ONLY
Cost/funding
Community 
engagement
Village Planning Committees (VPC)
Six key topics from comments and 
questions asked at the VPC meetings:
The Phoenix BRT
team . . .
Met in-person or virtually 
with 15 VPCs
Presented to over 400 
community/committee 
members and staff
Answered 
over 70 questions
A
Q
9
Ridership
Local bus and BRT
LOCAL
BRT
BRT options in South 
and North Phoenix
City of Phoenix 
Village Planning Committees
8
RIO VISTA
NORTH
GATEWAY
DEER VALLEY
NORTH
MOUNTAIN
ALHAMBRA
ENCANTO
CAMELBACK
EAST
MARYVALE
ESTRELLA
CENTRAL CITY
SOUTH
MOUNTAIN
LAVEEN
AHWATUKEE
FOOTHILLS
PARADISE
VALLEY
DESERT VIEW
12
7/09/20
24
7/07/20
20
6/18/20
30
7/06/20
34
9/16/20
39
9/22/20
37
8/04/20
33
9/09/20
28
8/03/20
22
8/18/20
52
8/10/20
24
7/14/20
26
9/14/20
31
7/27/20
13
3/10/20
ABC
0/00/00
00
VPC name/
boundary
Number 
of meeting 
attendees
Date of 
meeting
north

11
Shape Your BRT Survey
In June 2020, the Phoenix BRT team launched 
the Shape your BRT survey. The 
purpose of this survey was to obtain input on the 
six potential BRT corridors and the four potential 
network scenarios. The Shape Your BRT survey 
included 13 BRT-related questions and three 
demographic questions. The survey results can 
be found on the following pages and a copy of the 
survey can be found at the end of this document.
The map shown at the right highlights the six 
potential BRT corridors, and the maps 
at the bottom of the page highlight the 
four potential network scenarios 
using the identified corridors from the analysis. 
These maps were used throughout the 
survey and can be referenced while reviewing 
survey results.   
10
Van Buren St
McDowell Rd
Thomas Rd
75th Ave
19th Ave
Central Ave
24th St
44th st
35th Ave
Indian School Rd
Camelback Rd
Dunlap Ave
Cheryl Dr
10
17
202
LOOP
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Tolleson
Peoria
Paradise
Valley
PHOENIX
Scottsdale
Salt River
TC
TC
TC
TC
P
P
A
F
E
B
C
D
north
Blue Network Scenario
Camelback Rd/24th St
Thomas Rd/44th St
35th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
35th Avenue Suboption: 
19th Ave between 
Camelback and Van 
Buren
north
Van Buren St
Thomas Rd
19th Ave
24th St
44th st
35th Ave
Camelback Rd
Cheryl Dr
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
75th Ave
TC
TC
P
P
Purple Network Scenario
Camelback Rd/24th St
Thomas Rd/44th St
19th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
19th Avenue Suboption: 
extend route from 
Montebello to Sunnyslope 
Transit Center
north
Van Buren St
Thomas Rd
75th Ave
19th Ave
24th St
44th st
Camelback Rd
Dunlap Ave
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
TC
P
P
TC
Yellow Network Scenario
Indian School Rd/24th St
McDowell Rd/44th St
35th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
35th Avenue Suboption: 
19th Ave between 
Camelback and Van 
Buren
north
Van Buren St
19th Ave
24th St
44th st
35th Ave
Cheryl Dr
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
75th Ave
McDowell Rd
Indian School Rd
Camelback Rd
TC
TC
P
Green Network Scenario
Indian School Rd/24th St
McDowell Rd/44th St
19th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
19th Avenue Suboption: 
extend route from 
Montebello to Sunnyslope 
Transit Center
north
Van Buren St
McDowell Rd
75th Ave
19th Ave
24th St
44th st
Indian School Rd
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
Dunlap Ave
TC
P
TC
A corridor can be two or more streets coupled 
together; for example, Corridor A is made up 
of portions of Camelback Road, 24th Street 
and 75th Avenue.
A network scenario 
includes different combinations 
of both north-south and 
east-west corridors to create a 
full network of BRT service.
What 
is a BRT 
corridor?
Potential BRT Corridors 
Potential BRT Network Scenarios
How does 
a network 
scenario differ 
from a 
corridor?

13
Who 
Participated?
Glendale
Glendale
Litchfield
Litchfield
El Mirage
Youngtown
Avondale
Tolleson
Chandler
Tempe
Mesa
Scottsdale
Paradise
Valley
Gilbert
Surprise
Peoria
Peoria
Goodyear
Cave Creek
Carefree
85028
85048
85083
85085
85054
85024
85310
85308
85306
85304
85302
85301
85307 85305
85037
85340
85323
85392
85338
85339
85379
85363
85335
85351
85381
85345
85331
85260
85254
85258
85250
85203
85201
85283
85284
85226
85202
85225
85212
85286
85249
85233
85234
85282
85251
85257
85281
85032
85020
85021
85029
85051
85019
85017
85015
85013
85003
85007
85004
85012
85014
85016
85033 85031
85009
85035
85006 85008
85018
85034
85040
85041
85042
85044
85045
85043
85353
85326
85022
85023
85053
85050
85027
85086
85383
Phoenix 
Surrounding 
Municipality
No. of respondents 
within zip code
1–4
5–9
10–14
15–19
20–24
25–29
Phoenix 
north
What did we hear?
Public Transit Use
Familiarity with BRT
several 
times/
week
moderately
several 
times
/year
not at all
never
slightly
somewhat
daily
several 
times/
month
very
of participants 
use transit daily
of respondents are 
very familiar with BRT
27%
25%
19%
are not at all familiar 
Shape Your BRT Survey
Responses by Zip Code
BRT
27%
18%
17%
24%
14%
16%
25%
19%
20%
20%
12
<18
18-24
25-34
35-44
45-54
55-64
>65
40 50
30
20
10
0
60 70 80 90 100
Age
Where 
are they 
located?
?
40 50
30
20
10
0
60 70 80 90 100
White
Hispanic/Latinx
Black/African American
Asian/Asian-American
Native American/Alaska
Hawaiian/Pacific Islander
Other
Ethnicity
Female
Male
Non-binary/
other
38%
59%
3%
0
20
40
60
80
100
Gender
Respondents
474

Shape Your BRT Survey
15
35th Ave Rd/Van Buren St
19th Ave Rd/Van Buren St
0
20
40
60
80
100
Denotes most preferred
54%
46%
F
E
may reduce 
commute 
time
28%
may reduce 
commute 
time
18%
takes riders 
to key 
locations
49%
takes riders 
to key 
locations
32%
Top Themes for Corridor Modification Suggestions
(open ended question on survey)
close to 
home/school/
work
41%
close to 
home/school/
work
26%
serves 
more transit 
riders
57%
BRT
serves 
more transit 
riders
57%
BRT
Extend BRT 
north and south
Extend BRT 
east and west 
Limit light rail 
duplication
BUS
ONLY
Connect/service 
surrounding cities and towns
Link to 
downtown Phoenix 
Connect to 
Metrocenter 
14
1
2
3
4
Camelback Rd/24 St
Indian School Rd/24 St
Thomas Rd/44 St
McDowell Rd/44 St
A
B
C
D
2.8
2.8
1.9
2.5
Denotes most preferred
Overall, 54% of respondents 
prefer 35th Avenue/
Van Buren Street (E) 
for the north–south corridor.
Why  are corridors A & C preferred?
Preferred East–West Corridors for BRT 
(as shown on pages 10–11)
Respondents ranked each corridor between 1 and 4; with 1 being the most 
preferred and 4 being the least preferred. Below are the average scores for each.
Preferred North–South Corridors for BRT
(as shown on pages 10–11)
Respondents selected their preferred corridor; below is the percent preferred.
13%
of respondents 
chose “other” 
and provided 
write-in responses
19%
of respondents 
chose “other” 
and provided 
write-in responses
Overall, 
respondents ranked 
Thomas Road/
44th Street (C) and 
Camelback Road/
24th Street (A) 
as their preferred 
east–west corridors.
Why   is corridor E preferred?

Shape Your BRT Survey
17
Top Themes for Network Modification Suggestions 
(open ended question on survey)
Key BRT Service Aspects
Key Final Comment Themes
(open ended question on survey)
Preferred BRT Network
(as shown on pages 10–11)
Respondents ranked the four network scenarios between 1 and 4; with 1 being the most 
preferred and 4 being the least preferred. Below are the average scores for each scenario.
Lane Preference for BRT
Respondents ranked the lane configuration options between 1 and 3; with 1 being the most 
preferred and 3 being the least preferred. Below are the average scores for each scenario.
1
2
3
Bus-only lanes 
2.5
(BRT operates in regular traffic 
lanes with other vehicles)
1.3
Partial bus-only lanes 
2.2
(BRT operates in bus-only lanes 
for entire corridor)
(BRT operates in bus-only lanes 
in some sections of the corridor)
No bus-only lanes
Denotes most preferred
Amenities
2.0
Transit speed 
and reliability
3.6
Minimal travel 
lane impacts
1.9
Limited or 
no transfers
2.4
TRANSFER
BRT
BRT
 
 
BUS
ONLY
Dedicated 
lanes are 
preferred
Accommodate 
bike 
community 
(lanes, safety, 
on-board)
Improve 
fare system 
(mobile, 
smart cards, 
etc.)
Extend the 
network 
north, 
south, east
and west
Extend 
network 
west
Extend 
network 
north and 
south
Provide 
connections 
to 
surrounding/
outlying 
areas
Avoid 
impacts 
to 
19th Ave 
19th
19th AVE
Remove 
19th Ave
corridor 
19th AVE
 Limit 
overlap 
with 
light rail
BUS
ONLY
Respondents ranked the importance of the following service aspects between 
1 and 4; with 1 being the most preferred and 4 being the least preferred. 
Below are average scores for each.
16
smart 
card
Safety
(bike, 
pedestrian, 
transit stops)
SAFETY
FIRST
1
2
3
4
Indian School Rd/24th St, McDowell Rd/44th St, 
35th Ave/Van Buren St (Yellow Network Scenario) 
Camelback Rd/24th St, Thomas Rd/44th St, 
19th Ave/Van Buren St (Purple Network Scenario) 
Camelback Rd/24th St, Thomas Rd/44th St, 
35th Ave/Van Buren St (Blue Network Scenario) 
Indian School Rd/24th St, McDowell Rd/44th St, 
19th Ave/Van Buren St (Green Network Scenario)
2.3
2.7
3.2
1.8
Denotes most preferred
Overall, respondents ranked the Blue Network Scenario 
(Camelback Road/24th Street, Thomas Road/44th Street, 
35th Avenue/Van Buren Street) as their most preferred 
network.

19
Appendix 
Phoenix 
Bus Rapid Transit 
Survey

1. What is your home zip code?
 2. How often do you use public transit? 
Daily 
 Several times a week 
Several times a month
Several times a year
Never
 3. How familiar are you with Bus Rapid Transit?
Not at all familiar 
Slightly familiar 
Somewhat familiar 
Moderately familiar
Very familiar
Now, let's get your input on where BRT corridors should be established. 
Potential corridors were identified using demographic and socioeconomic data, and current transit and forecasted (future) ridership.  
Bus Rapid Transit, or BRT, is a high 
capacity bus service that provides a 
fast, reliable, and convenient transit 
experience . . . and this new transit option 
is coming to Phoenix! 
BRT, approved by Phoenix voters in 2015, 
is being developed now and we need 
your input on where to add BRT in Phoenix.
Let's get started! 
Potential East-West BRT Corridors
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
A Camelback Rd/24th St
B Indian School Rd/24th St
C Thomas Rd/44th St
D McDowell Rd/44th St
TC
P
north
McDowell Rd
Thomas Rd
75th Ave
24th St
44th st
Indian School Rd
Camelback Rd
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
TC
P
A
B
C
D
Potential North-South BRT Corridors
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
E 35th Ave/Van Buren St
F 19th Ave/Van Buren St
35th Ave Suboption
19th Ave Suboption
TC
P
35th Avenue Suboption: 
19th Ave between 
Camelback and Van Buren
19th Avenue Suboption: 
extend route from 
Montebello to Sunnyslope 
Transit Center
Camelback Rd
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
Dunlap Ave
Cheryl Dr
19th Ave
35th Ave
Van Buren St
P
TC
TC
F
E
 4. Potential East–West BRT Corridors (A, B, C, D) 
Take a look at the Potential East–West BRT Corridors map (right) and rank the potential east–west corridors from 
1 to 4, with 1 being most preferred and 4 being least preferred: 
 Camelback Rd/24th St (A)   
 Indian School Rd/24th St (B)
 Thomas Rd/44th St (C) 
 
 McDowell Rd/44th St (D)
 5. Why do you like your most preferred east–west corridor? Select all that apply. 
 Close to my home/work/school 
 Serves more transit riders
Takes me to key destinations 
 Could reduce my daily commute time
Other (please specify)
 6. Potential North–South BRT Corridors (E, F) 
Take a look at the Potential North–South BRT Corridors map (right) and select the preferred north–south corridor: 
35th Ave/Van Buren St (E)  
19th Ave/Van Buren St (F)  
 7. Why do you like your preferred north–south corridors? Select all that apply. 
Close to my home/work/school 
Serves more transit riders
Takes me to key destinations 
Could reduce my daily commute time
Other (please specify)
 8. If you have suggested modifications to any of the six potential corridors (A, B, C, D, E, F - reference maps 
from questions 4 and 6), please provide your ideas in the space below.
 www.facebook.com/CityofPhoenixAZ           @PhoenixMetroBus           @cityofphoenixaz               www.youtube.com/user/cityofphoenixaz
Phoenix Bus Rapid Transit Survey—Shape your BRT!
north

9. Potential Network Scenarios
Ultimately, our goal is to identify the BRT 
foundation network, which will consist of 
three corridors. Taking into consideration 
spacing between corridors, good 
connections to light rail and local bus 
service, and access to key destinations, 
below are four potential network 
scenarios. Rank the following from 1 to 4, 
with 1 being most preferred and 4 being 
the least preferred:
  Camelback Rd/24th St,  
Thomas Rd/44th St,  
35th Ave/Van Buren St  
(Blue Network Scenario)
  Camelback Rd/24th St,  
Thomas Rd/44th St,  
19th Ave/Van Buren St 
(Purple Network Scenario)
  Indian School Rd/24th St,  
McDowell Rd/44th St,  
35th Ave/Van Buren St 
(Yellow Network Scenario)
  Indian School Rd/24th St,  
McDowell Rd/44th St,  
19th Ave/Van Buren St 
(Green Network Scenario)
 10. If you have suggested modifications 
to any of the four potential network 
scenarios (Blue, Purple, Yellow, Green – 
reference map from question 9), please 
provide your ideas in the space below.
Blue Network Scenario
Camelback Rd/24th St
Thomas Rd/44th St
35th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
35th Avenue Suboption: 
19th Ave between 
Camelback and Van 
Buren
north
Van Buren St
Thomas Rd
19th Ave
24th St
44th st
35th Ave
Camelback Rd
Cheryl Dr
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
75th Ave
TC
TC
P
P
Green Network Scenario
Indian School Rd/24th St
McDowell Rd/44th St
19th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
19th Avenue Suboption: 
extend route from 
Montebello to Sunnyslope 
Transit Center
north
Van Buren St
McDowell Rd
75th Ave
19th Ave
24th St
44th st
Indian School Rd
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
Dunlap Ave
TC
P
TC
Purple Network Scenario
Camelback Rd/24th St
Thomas Rd/44th St
19th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
19th Avenue Suboption: 
extend route from 
Montebello to Sunnyslope 
Transit Center
north
Van Buren St
Thomas Rd
75th Ave
19th Ave
24th St
44th st
Camelback Rd
Dunlap Ave
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
TC
P
P
TC
Yellow Network Scenario
Indian School Rd/24th St
McDowell Rd/44th St
35th Ave/Van Buren St
Phoenix boundary
Freeway
Light rail
Light rail extension
Water
Transit center
Park-and-Ride
Sky Train
Potential corridor
Suboption
TC
P
35th Avenue Suboption: 
19th Ave between 
Camelback and Van 
Buren
north
Van Buren St
19th Ave
24th St
44th st
35th Ave
Cheryl Dr
10
10
17
202
LOOP
51
ARIZONA
60
143
ARIZONA
Tempe
Glendale
Peoria
PHOENIX
Salt River
75th Ave
McDowell Rd
Indian School Rd
Camelback Rd
TC
TC
P
BRT Foundation Network Scenarios
11. Bus-only Lanes 
Bus-only lanes substantially improve transit speed and reliability but may reduce the current number of auto lanes. Thinking about 
the use of bus-only lanes along potential corridors, rank the following from 1 to 3, with 1 being most preferred and 3 being least 
preferred:
  Bus-only lanes (BRT operates in bus-only lanes for entire corridor)
  Partial bus-only lanes (BRT operates in bus-only lanes in some sections of the corridor)
  No bus-only lanes (BRT operates in regular traffic lanes with other vehicles)
 12. BRT Service
As a potential rider of BRT, what would be most important to you?  Rank the following from 1 to 4, with 1 being most important 
and 4 being least important:
  Transit speed and reliability: getting to my destination on time and as quickly as possible
  Minimal impacts: avoiding impacts to current auto travel lanes 
  Limited or no transfers: transit rider avoids transfers between buses
  Amenities: enhanced stations, custom buses, mobile fare payment    
13. Please provide any additional thoughts or comments about the Phoenix Bus Rapid Transit Program. 
The following demographic questions are optional. 
 14.  What is your age? 
 Under 18 
45–54 
 18–24  
55–64 
 25–34 
65+  
 35–44
 15.  Specify your ethnicity: 
 White  
 Hispanic or Latinx 
 Black or African American 
 Asian or Asian American 
 Native American or Alaska Native 
 Native Hawaiian or other Pacific Islander 
 Other  
 16.  What is your gender? 
Female  
Male 
Non-binary or other
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Phoenix Bus Rapid Transit Survey—Shape your BRT!

City of Phoenix Bus Rapid Transit Program
PhoenixBRT
Phoenix.gov/BRT