Attachment B - 2026 Strategies to Address Homelessness Plan Executive Summary.pdf

City of Phoenix — City Council Policy Session (2026-02-10)

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Goals
5. 
Increase awareness 
and effectiveness of 
available services 
(Accountability)
1.
Decrease number 
of people who 
become homeless 
(Prevention)
2.
Decrease number 
of people in 
an unsheltered 
situation or in 
shelter (Safety/
Coordination)
3.
Reduce length of 
time in shelter or 
in an unsheltered 
situation (Safety/
Coordination)
4.
Increase housing 
options and 
placements 
(Housing)
No one in Phoenix should experience homelessness, and no 
community should feel its negative effects. The City of Phoenix 
will strive to prevent homelessness when we can, make it brief 
when it happens, and keep people stable in housing with the 
supports they need.
Vision
We’ve fundamentally changed how Phoenix addresses 
homelessness. In 2022, with strong support from the City Council, 
we established the Office of Homeless Solutions (OHS) to lead our 
efforts. Now, instead of simply funding services, the City delivers 
them directly. This shift has increased accountability and produced 
real results.
This plan represents the path forward for Phoenix in our efforts 
to address homelessness with the goal of making significant 
progress by 2029.
Phoenix’s Strategic Plan 
to Address Homelessness
Executive Summary
ATTACHMENT B

Preventing people from becoming 
homeless
Target and expand early intervention 
efforts and housing-focused reentry 
services for those exiting the justice or 
behavioral health systems.
I N I T I AT I V E 1 : 
Utilize Data to Identify Individuals Most at 
Risk of Becoming Homeless 
I N I T I AT I V E 2 : 
Access to Flexible Prevention Funding 
I N I T I AT I V E 3 : 
Help People Reunite with Family and 
Friends 
I N I T I AT I V E 4 : 
Help Individuals Who Are Justice Involved 
Find Work and Housing
Safety for the neighborhood and for 
people experiencing homelessness
Develop a coordinated, humane 
enforcement approach that supports 
outreach and shelter access while clarifying 
rules around public space use. Strengthen 
the shelter system through investments in 
staffing, streamlined housing placements, 
and a weather relief facility to improve safety, 
responsiveness, and positive outcomes.
I N I T I AT I V E 1 : 
Develop a Streamlined Process for 
Enforcement that Balances Services with 
Enforcing Existing Laws
I N I T I AT I V E 2 : 
Real Time Referral Tool for Outreach Workers 
I N I T I AT I V E 3 : 
Improve Shelter Performance and Invest in 
Quality 
I N I T I AT I V E 4 : 
Weather Relief Planning
Better coordination with other 
systems such as behavioral health 
services and employment
Expand access to integrated behavioral 
health and medical care for unsheltered 
individuals by embedding specialists 
in outreach and shelter teams, 
and coordinating funding streams. 
Strengthen system accountability 
and invest in provider capacity, 
while connecting shelter residents to 
employment through job training and 
dedicated support services.
I N I T I AT I V E 1 : 
Better Access and Connection to Behavioral 
Health Supports 
I N I T I AT I V E 2 : 
Shelter and Housing for High Need 
Individuals
I N I T I AT I V E 3 : 
Increase Capacity and Quality of Services 
Provided
I N I T I AT I V E 4 : 
Better Connections to Job Training and 
Employment Opportunities for Individuals 
Experiencing Homelessness
Dedicated housing for individuals and 
families experiencing homelessness
Use systemwide modeling to guide 
allocation of emergency shelter to 
permanent housing by assessing capacity, 
needs and prioritizing supportive 
housing, rental assistance, and affordable 
development. Secure sustainable funding, 
streamline housing placements, and 
expand options like supportive housing, 
rental subsidies, and innovative housing 
models to reduce time spent on the street 
and in shelter.
I N I T I AT I V E 1 : 
Conduct a Systemwide Modeling of Inflow 
and Outflow to Determine Shelter and 
Housing Capacity Need
I N I T I AT I V E 2 : 
Stable Funding for Comprehensive 
Supportive Services for People Exiting 
Homelessness to Housing
I N I T I AT I V E 3 : 
Improving Outcomes and Placements from 
Shelter
I N I T I AT I V E 4 : 
Develop New Housing Models
I N I T I AT I V E 5 : 
Invest in Permanent Housing
I N I T I AT I V E 6 : 
Advocate for More Housing Vouchers
Improved accountability and transparency 
for City services and providers
Enhance coordination, transparency, and 
accountability across the City managed 
homelessness response system by 
expanding real-time reporting tools, 
strengthening cross-department efforts, 
and building workforce capacity. Improve 
community engagement through regular 
updates, education, and partnerships, while 
using data-driven evaluation and diversified 
funding to guide and sustain impact.
I N I T I AT I V E 1 :
Improvements to PHX C.A.R.E.S
I N I T I AT I V E 2 :
Improve Coordination Across City 
Departments
I N I T I AT I V E 3 :
Improve Training and Support for Staff
I N I T I AT I V E 4 :
Neighborhood Outreach and Education
I N I T I AT I V E 5 :
Data Collection on Key Indicators
I N I T I AT I V E 6 :
Evaluation of Performance
I N I T I AT I V E 7 :
Cultivate Private Partnerships
I N I T I AT I V E 8 : 
Enhance and Promote Healthy Giving 
Strategies
5 Key Focus 
Areas
 Prevention
 System Accountability
 Neighborhood Safety 
 Coordination
 Housing
These initiatives will 
support Phoenix to reduce 
homelessness and improve 
our delivery system in order 
to achieve our vision.