GT MCTO AMENDMENT 11V.1 - SOW NO MARKUP (002).PDF

AMENDMENT No. #11
To
TREASURER INFORMATION SYSTEM (TIS) CONSULTANT
SERIAL NO. 13123-RFP
Between
Grant Thornton, LLP
&
Maricopa County, Arizona
WHEREAS, Maricopa County, Arizona (“County”) and Grant Thornton, LLP
(“Contractor or Consultant”) have entered into a Contract for a Treasurer Information System
(TIS) Consultant dated February 26, 2014 (“Agreement”) and effective February 26, 2014 under
County Contract No. 13123-RFP.
WHEREAS, the parties agreed to Amendment No. 1 effective February 18, 2015 replacing
Exhibit A, B and D with a “NEW” Exhibit A, B and D;
WHEREAS, the parties agreed to Amendment No. 2 effective May 9, 2016 renewing the
contract terms; replacing Exhibit A, B with a “NEW” Exhibit A, B; and replacing Exhibit D with
a revised Exhibit D;
WHEREAS, the parties agreed to Amendment No. 3 effective February 31, 2017 for the
engagement of a resource assessment and staffing plan;
WHEREAS, the parties agreed to Amendment No. 4 effective March 22, 2017 renewing
the contract terms; replacing Exhibit A, B with a “NEW” Exhibit A, B; and replacing Exhibit D
with a revised Exhibit D;
WHEREAS, the parties agreed to Amendment No. 5 effective February 22, 2018 renewing
the contract terms; replacing Exhibit A, B with a “NEW” Exhibit A, B;
WHEREAS, the parties agreed to Amendment No. 6 effective May 7, 2018 for Sympro
design, set-up and testing;
WHEREAS, the parties agreed to Amendment No. 7 effective May 7, 2018 to review,
assessment and recommended updates to requirements, data maps and other processes;
WHEREAS, the parties agreed to Amendment No. 8 effective October 2, 2018 to revise
the travel budget;
WHEREAS, the parties agreed to Amendment No. 9 effective April 30, 2019 to adding
additional project resources;
WHEREAS, the parties agreed to Amendment No. 10 effective July 1, 2019 renewing the
contract terms and increasing the scope of services, adding additional resources and
extending the timeline.

WHEREAS, County and Contractor have agreed to further modify the Agreement by
changing certain terms and conditions;
NOW, THEREFORE, in consideration of the foregoing, and for other good and valuable
consideration, receipt of which is hereby acknowledged, the parties hereto agree as follows:
1. Exhibit A
Revise Exhibit A based on the additional scope of work per attached Exhibit B-1
2. Exhibit B-1
Revise Exhibit B-1 based on the adjustments made per attached
ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED.
IN WITNESS WHEREOF, this Contract Amendment is executed on the date set forth when
executed by Maricopa County.
CONTRACTOR:
Authorized Signature
Graeme Finley, Principal
Printed Name and Title
______________________ 7/8/21
Date
MARICOPA COUNTY:
Chairman, Board of Supervisors
Date

ATTESTED:
Clerk of the Board
Date
OFFICE OF TREASURER:
Treasurer
Date
APPROVED AS TO FORM:
Deputy County Attorney
Date

EXHIBIT A
PRICING
REVISED Phase IV Price per Deliverable and
Labor Pricing
Phase Pricing:
Phase Labor Travel Total
II: Solution Options and Verification $218,743.44
III: Solution Funding, Procurement, $259,743.50 $57,674.69
and Selection
IV: Data Quality Analysis $488,573.19 $35,000.00
Original Contract Totals: $967,060.13 $92,674.69 $1,059,734.82
IV: Initial Data Quality Remediation & $449,845.60 $35,542.22
Deep Dive
Amendment #1 Subtotal: $1,416,905.73 $128,216.91 $1,545,122.64
IV: Solution Implementation Support $3,255,876.00
$400,000.00
IV: Solution Implementation Oversight $1,072,452.44
Amendment #2 Subtotal: $4,328,328.44 $400,000.00 $4,728,328.44
Resource Assessment & Staffing Plan $11,022.60 $0.00
Amendment #3 Subtotal: $11,022.60 $0.00 $11,022.60
IV: Solution Implementation Support $820,458.98
-$250,000.00
IV: Solution Implementation Oversight $370,631.02
Amendment #4 Subtotal: $ 1,191,090.00 -$250,000.00 $941,090.00
Amendment #5 Subtotal: $ - $ - $ -
Out of Scope Items $107, 011.08
Bridge Period Support $436,138.00
Amendments #6 and 7 Subtotal: $543,149.08 $543,149.08
Travel Reduction -$122,542.00
Amendment #8 Subtotal: -$122,542.00 -$122,542.00
Database Development, Technical $145,800.00
Assessment, Architectural & Support
Amendment #9 Subtotal: $145,800.00 $145,800.00
IV: Solution Implementation Support $2,894,100.00
IV: Solution Implementation Oversight $1,591,500.00
IV: Technical Assessment, Architectural & $679,904.00
Support*
Amendment #10 Subtotal: $5,165,504.00 $5,165,503.00
IV. Solution Implementation Support -$37,592.62
Travel Increase $37,592.62
Amendment #11 Subtotal: -$37,592.62 $37,592.62 $ -
Amendment Contract Totals: $12,764,206.23 $193,266.53 $12,957,473.76

Firm fixed pricing for labor to include all work delineated herein, unless otherwise noted.
In order to protect and maintain the high quality of deliverables, and keep work consistent
and in-sync with the ULTIS Project Team work deliverables, Amendment 11 fees will be
based on project milestones. The actual travel expenses would be invoiced as incurred
per County travel policy.
The following chart below shall replace the named deliverables of the existing Price per
Deliverables for Phase IV Solution Implementation Support and Oversight.
The following chart represents changes in pricing per deliverable effective as of July 1,
2020 forward. “Solution Implementation Support – Non-Recurring Deliverables” are
removed from the scope of work. Deliverables not mentioned below remained
unchanged as per Amendment 10.
REVISED Labor Pricing
Labor Role Revised Revised Period of
Rate Performance
Project Manager $145.00 7/1/2019 to 10/31/2022
Project Coordinator $115.00 7/1/2019 to 10/31/2022
Testing Manager $145.00 7/1/2019 to 10/31/2022
QA Manager $145.00 7/1/2019 to 10/31/2022
Data Analyst Lead $148.00 7/1/2019 to 5/31/2021
Database Developer $122.00 7/1/2019 to 6/30/2022
Reports Analyst / Aumentum Database Analyst $90.00 7/1/2019 to 11/30/2020
Solution Architect $170.00 T&M
Senior Business Analyst $113.00 T&M
Cobol Programmer $96.00 9/1/2020 to 12/31/2021
REVISED Hours by Category
Labor Category Hours
Project Management Services 13,957
Test Management 6,436
Data Analysis & Reporting 6,916
Database Development 6,423
Solution Architecture Services 5,633
Total Project Hours 39,362

EXHIBIT B-1
ADDITIONAL SCOPE OF WORK
1.0 INTENT:
The purpose of this exhibit is to add to and extend resources, incorporate adjustments for
travel and modify selected deliverable amounts. The timeline of Grant Thornton services
and scope will remain the same as in prior amendment 10. The aforementioned changes
will net zero adjustments to the total contract amounts for the Grant Thornton budget for
the Phase IV Implementation in the ULTIS project.
2.0 SCOPE OF WORK:
The scope of services to be completed by Grant Thornton in the Phase IV will increase
from amendment 10. The scope increases are the addition of a legacy system COBOL
programmer, a timeline extension for the Data Analyst, and the expansion of systems
covered by Implementation and Oversight services beyond the original Treasury
Information System (TIS) and the e-Gov system to include Data Warehouse, Server
Migration and OnBase Document Management System. Further, the OCM deliverables
and support is eliminated for the scope of work. All other resources remain the same as
noted in Exhibit A Revised Labor Pricing.
The overall timeline for services provided by Grant Thornton will remain the same.
Background
MCTO asked Grant Thornton to increase the Grant Thornton Project Scope and provide
resources to meet those needs. The increased resources are expected to lower project
risk with improved project performance, and increase the likelihood of success.
OCM Support
Grant Thornton is no longer providing any OCM support. The organizational change
management (OCM) deliverables are eliminated. This reflects a decreased need for
outside resources due to MCTO taking on OCM implementation responsibilities. Funds
for OCM will be repurposed to support the COBOL programmer.

Estimated Timeline
The original timeline described in Amendment #10 is under review by MCTO. Any
changers to the timeline by MCTO may impact the Scope of Work and project timeline.
3.0 Deliverables
Grant Thornton will produce the following deliverables in accordance to the frequency
and/or project milestones identified in Exhibit A.
3.A Implementation Support Deliverables
Grant Thornton will produce the following recurring deliverables while supporting the
implementation project team.
Monthly Project Status Report
Grant Thornton will produce a monthly status report organized by work stream that
describes, in detail, the activities performed by the Grant Thornton team, meetings
attended and conducted, and completed tasks for the reporting period. It will also
include planned activities, meetings, and tasks to be completed for the following
reporting period. The Status Report will include status and progress from all Grant
Thornton activities, including project management, testing, data analysis, data
warehouse, server migration and OnBase implementation support.
Monthly Project Risk Register & Issue Log
Grant Thornton will conduct a comprehensive monitoring of the project. Based
upon the principles of the Project Management Body of Knowledge (PMBOK), the
monitoring will review all aspects of the project structure. The Risk Registers &
Issue Logs will include risks and issues identified by any member of the project
team for e-Gov and Aumentum.
Quarterly Data Conversion Readiness Report
The Data Conversion Readiness Report will be expanded to include the following
information:
• A summary of the development and quality assurance activities related to
the data warehouse, server migration, OnBase, and property tax system
build will be provided to MCTO. Deliverables will be driven by the MCTO
sprints and included in the data readiness reports. The velocity metrics for
the resources will be included in the report.

• Scope is added to include assistance with the analysis, design,
development and validation of the data warehouse, server migration and
any interfaces or dependencies related to the e-Gov ecosystem.
Reports, Data Analysis & Validation
Grant Thornton will provide requirements gathering, design and validation of
property tax system, e-Gov data, database and reports. Grant Thornton will help
MCTO determine information requirements, communicate them clearly to
stakeholders, facilitators and partners, and check the integrity of data being
provided in the reports.
3.B Implementation Oversight Deliverables:
Grant Thornton will produce the following recurring deliverables while providing oversight
for the project.
Monthly Project Health Report
To establish effective overall project health reporting from the beginning, Grant
Thornton and MCTO will mutually agree upon a Project Performance Matrix, that
identifies the project components that should be reported upon, as well as the
standards and measures that will be used to quantify progress. The performance
and progress information contained in the Project Health Report will be expanded
to include the new reporting, quality support and project oversight activities, as part
of the ULTIS deployment of property tax system and e-Gov.
Quarterly System Deliverable Review Report
Grant Thornton will review and provide project oversight of MCTO and the System
deliverables and key work products for e-Gov, data warehouse, server migration,
OnBase and property tax system. A deliverable review checklist template will be
established to facilitate the review. Review results will be documented in the
template for each deliverable and key work products. This feedback will be
provided to MCTO to be included in the overall feedback provided back to the
development team(s). The system deliverable review report will be conducted on
a quarterly basis, with the exception of those quarters where a Gate Review is
conducted. All completed deliverable reviews will be included, along with a high-
level summary, in the System Deliverable Review Report.
Phase Gate Review Report
Grant Thornton will conduct five (5) gate reviews at the end of key milestones in
the Aumentum / e-Gov project. Grant Thornton will follow a gates methodology
predicated on a planned and standardized evaluation criteria at the end of each
phase. Grant Thornton will customize its Quality Assurance Framework (“QA

Framework”) to the specific needs of this project. The QA Framework is based on
industry standards and best practices. Our QA Framework is organized into four
domains and places specific focus on benefits realization, ensuring that the
recommendations provided in our assessments are grounded in our clients’ overall
goals and objectives. The QA Framework drills down into individual project
activities (by phase) and is underpinned by a detailed set of assessment criteria
for each project activity including expected artifacts and deliverables, project
metrics, risk indicators, and checklist questions.
The figure below shows the five gates and the corresponding MCTO project activity:
Gate Gate Description MCTO Activity Mapping
Future state process design & use
case development; e-Gov
feature/requirement list & architectural
Stage 1 Idea Scoping Design
Requirements True-Up; Fit/Gap
Resolution; Re-Planning & Project
Stage 2 Business Case Baselined
MCTO property tax system build, e-
Gov, OnBase, data warehouse
Stage 3 Development development
E2E Testing & UAT Readiness for
MCTO property tax system build, e-
Testing & Gov, OnBase, data warehouse
Stage 4 Validation development
Parallel Pre-Go-Live Tax Roll results
assessment & deployment for MCTO
property tax system build, e-Gov,
Stage 5 Launch OnBase, data warehouse development
At the end of each phase gate review, Grant Thornton will deliver a Phased Gate
Review Report. Based on this report, MCTO will be able to make an informed
decision to continue to the next phase in the project or not.