210119-CONTRACT.PDF

CONTRACT OFFICE OF THE MEDICAL EXAMINER
TRANSPORT SERVICES 210119-RFP
This contract is entered into this 13th day of January, 2021 by and between Maricopa County (“County”), a
political subdivision of the State of Arizona, and United Funeral Support Services, LLC, an Arizona
corporation (“Contractor”) to provide decedent body transport from various locations within Maricopa
County to the OME at 701 W. Jefferson Street, Phoenix, AZ 85007.
1.0 CONTRACT TERM
1.1 This contract is for a term of 2 years, beginning on the 1st day of February 2021 and ending
the 31st day of January, 2023.
2.0 OPTION TO RENEW
The County may, at its option and with the concurrence of the Contractor, renew the term of this
contract up to a maximum of 3 additional year(s), (or at the County’s sole discretion, extend the
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew
the contract term at least 60 calendar days prior to the expiration of the original contract term.
3.0 CONTRACT COMPLETION
In preparation for contract completion, the Contractor shall make all reasonable efforts for an
orderly transition of its duties and responsibilities to another provider and/or to the County. This
may include, but is not limited to, preparation of a transition plan and cooperation with the County
or other providers in the transition. The transition includes the transfer of all records and other data
in the possession, custody, or control of the Contractor that are required to be provided to the
County either by the terms of this agreement or as a matter of law. The provisions of this clause
shall survive the expiration or termination of this agreement.
4.0 PRICE ADJUSTMENTS
Any requests for reasonable price adjustments must be submitted 60 calendar days prior to
contract expiration. Requests for adjustment in cost of labor and/or materials must be supported
by appropriate documentation. The reasonableness of the request will be determined by comparing
the request with the Consumer Price Index or by performing a market survey. If County agrees to
the adjusted price terms, County shall issue written approval of the change and provide an updated
version of the contract. The new change shall not be in effect until the date stipulated on the
updated version of the contract.
5.0 PAYMENTS
5.1 As consideration for performance of the duties described herein, County shall pay
Contractor the sum(s) stated in Exhibit A – Pricing Sheet.

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5.2 Payment shall be made upon the County’s receipt of a properly completed invoice.
5.3 INVOICES
5.3.1 The Contractor shall submit one legible copy of their detailed invoice before
payment(s) will be made. Incomplete invoices will not be processed. At a
minimum, the invoice must provide the following information:
• Company name, address, and contact information
• County bill-to name and contact information
• Contract serial number
• County purchase order number
• Invoice number and date
• Payment terms
• Date of service or delivery
• Quantity
• OME case number and decedent(s) name(s)
• Pricing per unit of purchase
• Extended price
• Mileage with rate (if applicable)
• Total amount due
5.3.2 Problems regarding billing or invoicing shall be directed to the department as listed
on the purchase order.
5.3.3 Payment shall only be made to the Contractor by Accounts Payable through the
Maricopa County Vendor Express Payment Program. This is an electronic funds
transfer (EFT) process. After contract award, the Contractor shall complete the
Vendor Registration Form accessible from the County Department of Finance
Vendor Registration Web Site https://www.maricopa.gov/5169/Vendor-
Information.
5.3.4 Discounts offered in the contract shall be calculated based on the date a properly
completed invoice is received by the County.
5.3.5 EFT payments to the routing and account numbers designated by the Contractor
shall include the details on the specific invoices that the payment covers. The
Contractor is required to discuss remittance delivery capabilities with their
designated financial institution for access to those details.
5.3.6 The Contractor shall have the right, pursuant to Arizona Revised Statutes (A.R.S.),
to submit securities in lieu of retention for all work completed. The Contractor is
required to request this option at least 10 business days prior to submission of first
application for payment to allow time for preparation of forms. The Contractor shall
request and obtain securities forms through County. The County must identify
either securities option or retention option prior to first application for payment.
5.4 APPLICABLE TAXES
5.4.1 It is the responsibility of the Contractor to determine any and all applicable taxes
and include those taxes in their proposal. The legal liability to remit the tax is on
the entity conducting business in Arizona. Tax is not a determining factor in
contract award.
5.4.2 The County will look at the price or offer submitted and will not deduct, add, or alter
pricing based on speculation or application of any taxes, nor will the County
provide Contractor any advice or guidance regarding taxes. If you have questions
regarding your tax liability, seek advice from a tax professional prior to submitting
your bid. You may also find information at https://www.azdor.gov/Business.aspx.

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Once your bid is submitted, the offer is valid for the time specified in this solicitation,
regardless of mistake or omission of tax liability. If the County finds overpayment
of a project due to tax consideration that was not due, the Contractor will be liable
to the County for that amount, and by contracting with the County agrees to remit
any overpayments back to the County for miscalculations on taxes included in a
bid price.
5.4.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State,
and local taxes applicable to their operation and any persons employed by the
Contractor. Contractor shall, and require all subcontractors to, hold Maricopa
County harmless from any responsibility for taxes, damages, and interest, if
applicable, contributions required under Federal and/or State and local laws and
regulations, and any other costs including: transaction privilege taxes,
unemployment compensation insurance, Social Security, and workers’
compensation. Contractor may be required to establish, to the satisfaction of
County, that any and all fees and taxes due to the City or the State of Arizona for
any license or transaction privilege taxes, use taxes, or similar excise taxes are
currently paid (except for matters under legal protest).
6.0 AVAILABILITY OF FUNDS
6.1 The provisions of this contract relating to payment for services shall become effective when
funds assigned for the purpose of compensating the Contractor as herein provided are
actually available to County for disbursement. The County shall be the sole judge and
authority in determining the availability of funds under this contract. County shall keep the
Contractor fully informed as to the availability of funds.
6.2 If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in
connection with, this contract, County may amend, suspend, decrease, or terminate its
obligations under, or in connection with, this contract. In the event of termination, County
shall be liable for payment only for services rendered prior to the effective date of the
termination, provided that such services are performed in accordance with the provisions
of this contract. County shall give written notice of the effective date of any suspension,
amendment, or termination under this section, at least 10 days in advance.
7.0 STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE)
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful
respondent under this solicitation, a member of SAVE may access a contract resulting from a
solicitation issued by the County. If contractor does not want to grant such access to a member of
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will
assume that contractor does wish to grant access to any contract that may result from this bid. The
County assumes no responsibility for any purchases by using entities.
8.0 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs)
County currently holds ICPAs with numerous governmental entities. These agreements allow those
entities, with the approval of the Contractor, to purchase their requirements under the terms and
conditions of the County contract. It is the responsibility of the non-County government entity to
perform its own due diligence on the acceptability of the contract under its applicable procurement
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and
may utilize this contract if it meets their individual requirements. Other governmental agencies may
enter into a separate Statement of Work with the Contractor to meet their own requirements. The
County is not a party to any uses of this contract by other governmental entities.

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9.0 DUTIES
9.1 The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise
directed in writing by the procurement officer.
10.0 TERMS AND CONDITIONS
10.1 INDEMNIFICATION
10.1.1 To the fullest extent permitted by law, and to the extent that claims, damages,
losses, or expenses are not covered and paid by insurance purchased by the
contractor, the contractor shall defend, indemnify, and hold harmless the County
(as Owner), its agents, representatives, officers, directors, officials, and
employees from and against all claims, damages, losses, and expenses
(including, but not limited to attorneys' fees, court costs, expert witness fees, and
the costs and attorneys' fees for appellate proceedings) arising out of, or alleged
to have resulted from, the negligent acts, errors, omissions, or mistakes relating
to the performance of this contract.
10.1.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents,
representatives, officers, directors, officials, and employees shall arise in
connection with any claim, damage, loss, or expense that is attributable to bodily
injury, sickness, disease, death, or injury to, impairment of, or destruction of
tangible property, including loss of use resulting therefrom, caused by negligent
acts, errors, omissions, or mistakes in the performance of this contract, but only
to the extent caused by the negligent acts or omissions of the contractor, a
subcontractor, anyone directly or indirectly employed by them, or anyone for
whose acts they may be liable, regardless of whether or not such claim, damage,
loss, or expense is caused in part by a party indemnified hereunder.
10.1.3 The amount and type of insurance coverage requirements set forth herein will in
no way be construed as limiting the scope of the indemnity in this section.
10.1.4 The scope of this indemnification does not extend to the sole negligence of
County.
10.2 INSURANCE
10.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain, at a
minimum, the herein stipulated insurance from a company or companies duly
licensed by the State of Arizona and possessing an AM Best, Inc. category rating
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be
purchased from a company or companies, which are authorized to do business
in the State of Arizona, provided that said insurance companies meet the
approval of County. The form of any insurance policies and forms must be
acceptable to County.
10.2.2 All insurance required herein shall be maintained in full force and effect until all
work or service required to be performed under the terms of the contract is
satisfactorily completed and formally accepted. Failure to do so may, at the sole
discretion of County, constitute a material breach of this contract.
10.2.3 In the event that the insurance required is written on a claims-made basis,
Contractor warrants that any retroactive date under the policy shall precede the
effective date of this contract and either continuous coverage will be maintained,
or an extended discovery period will be exercised for a period of two years
beginning at the time work under this contract is completed.

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10.2.4 Contractor’s insurance shall be primary insurance as respects County, and any
insurance or self-insurance maintained by County shall not contribute to it.
10.2.5 Any failure to comply with the claim reporting provisions of the insurance policies
or any breach of an insurance policy warranty shall not affect the County’s right
to coverage afforded under the insurance policies.
10.2.6 The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be
applicable with respect to the coverage provided to County under such policies.
Contractor shall be solely responsible for the deductible and/or self-insured
retention and County, at its option, may require Contractor to secure payment of
such deductibles or self-insured retentions by a surety bond or an irrevocable
and unconditional letter of credit.
10.2.7 The insurance policies required by this contract, except Workers’ Compensation
and Errors and Omissions, shall name County, its agents, representatives,
officers, directors, officials, and employees as additional insureds.
10.2.8 The policies required hereunder, except Workers’ Compensation and Errors and
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation)
against County, its agents, representatives, officers, directors, officials, and
employees for any claims arising out of Contractor’s work or service.
10.2.9 If available, the insurance policies required by this contract may be combined
with Commercial Umbrella Insurance policies to meet the minimum limit
requirements. If a Commercial Umbrella insurance policy is utilized to meet
insurance requirements, the Certificate of Insurance shall indicate which lines
the Commercial Umbrella Insurance covers.
10.2.9.1 Commercial General Liability
Commercial General Liability (CGL) insurance and, if necessary,
Commercial Umbrella insurance with a limit of not less than
$2,000,000 for each occurrence, $4,000,000 Products/Completed
Operations Aggregate, and $4,000,000 General Aggregate Limit. The
policy shall include coverage for premises liability, bodily injury, broad
form property damage, personal injury, products and completed
operations and blanket contractual coverage, and shall not contain
any provisions which would serve to limit third party action over claims.
There shall be no endorsement or modifications of the CGL limiting
the scope of coverage for liability arising from explosion, collapse, or
underground property damage.
10.2.9.2 Automobile Liability
Commercial/Business Automobile Liability insurance with a combined
single limit for bodily injury and property damage of not less than
$2,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in
performance of the Contractor’s work or services or use or
maintenance of the premises under this contract.
10.2.9.3 Workers’ Compensation
10.2.9.3.1 Workers’ compensation insurance to cover obligations
imposed by Federal and State statutes having jurisdiction
of Contractor’s employees engaged in the performance of
the work or services under this contract; and Employer’s

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Liability insurance of not less than $1,000,000 for each
accident, $1,000,000 disease for each employee, and
$1,000,000 disease policy limit.
10.2.9.3.2 Contractor, its subcontractors, and sub-subcontractors
waive all rights against this contract and its agents,
officers, directors, and employees for recovery of
damages to the extent these damages are covered by the
workers’ compensation and Employer’s Liability or
Commercial Umbrella Liability insurance obtained by
Contractor, its subcontractors, and its sub-subcontractors
pursuant to this contract.
10.2.10 Certificates of Insurance
10.2.10.1 Prior to contract award, Contractor shall furnish the County with
valid and complete Certificates of Insurance, or formal
endorsements as required by the contract in the form provided by
the County, issued by Contractor’s insurer(s), as evidence that
policies providing the required coverage, conditions and limits
required by this contract are in full force and effect. Such certificates
shall identify this contract number and title.
10.2.10.2 In the event any insurance policy(ies) required by this contract is
(are) written on a claims-made basis, coverage shall extend for two
years past completion and acceptance of Contractor’s work or
services and as evidenced by annual certificates of insurance.
10.2.10.3 If a policy does expire during the life of the Contract, a renewal
certificate must be sent to County 15 calendar days prior to the
expiration date.
10.2.11 Cancellation and Expiration Notice
Applicable to all insurance policies required within the insurance requirements
of this contract, Contractor’s insurance shall not be permitted to expire, be
suspended, be canceled, or be materially changed for any reason without 30
days prior written notice to Maricopa County. Contractor must provide to
Maricopa County, within two business days of receipt, if they receive notice of a
policy that has been or will be suspended, canceled, materially changed for any
reason, has expired, or will be expiring. Such notice shall be sent directly to
Maricopa County Office of Procurement Services and shall be mailed, or hand
delivered to 160 S. 4th Avenue, Phoenix, AZ 85003, or emailed to the
procurement officer noted in the solicitation.
10.3 FORCE MAJEURE
10.3.1 Neither party shall be liable for failure of performance, nor incur any liability to
the other party on account of any loss or damage resulting from any delay or
failure to perform all or any part of this contract, if such delay or failure is caused
by events, occurrences, or causes beyond the reasonable control and without
negligence of the parties. Such events, occurrences, or causes will include acts
of God/nature (including fire, flood, earthquake, storm, hurricane, or other natural
disaster), war, invasion, act of foreign enemies, hostilities (whether war is
declared or not), civil war, riots, rebellion, revolution, insurrection, military or
usurped power or confiscation, terrorist activities, nationalization, government
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or
failure of electricity or telecommunication service.

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10.3.2 Each party, as applicable, shall give the other party notice of its inability to
perform and particulars in reasonable detail of the cause of the inability. Each
party must use best efforts to remedy the situation and remove, as soon as
practicable, the cause of its inability to perform or comply.
10.3.3 The party asserting Force Majeure as a cause for non-performance shall have
the burden of proving that reasonable steps were taken to minimize delay or
damages caused by foreseeable events, that all non-excused obligations were
substantially fulfilled, and that the other party was timely notified of the likelihood
or actual occurrence which would justify such an assertion, so that other prudent
precautions could be contemplated.
10.4 ORDERING AUTHORITY
Any request for purchase shall be accompanied by a valid purchase order issued by a
County department or directed by a Certified Agency Procurement Aid (CAPA) with a
purchase card for payment.
10.5 PROCUREMENT CARD ORDERING CAPABILITY
County may opt to use a procurement card (Visa or Master Card) to make payment for
orders under this contract.
10.6 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION
This contract does not guarantee any minimum or maximum purchases will be made.
Orders will only be placed under this contract when the County identifies a need and proper
authorization and documentation have been approved.
10.7 PURCHASE ORDERS
10.7.1 County reserves the right to cancel purchase orders within a reasonable period
of time after issuance. Should a purchase order be canceled, the County agrees
to reimburse the Contractor for actual and documentable costs incurred by the
Contractor in response to the purchase order. The County will not reimburse the
Contractor for any costs incurred after receipt of County notice of cancellation,
or for lost profits, or for shipment of product prior to issuance of purchase order.
10.7.2 Contractor agrees to accept verbal notification of cancellation of purchase orders
from the County procurement officer with written notification to follow. Contractor
specifically acknowledges to be bound by this cancellation policy.
10.8 BACKGROUND CHECK
Respondents may be required to pass multiple background checks (e.g. Sheriff’s Office,
County Attorney's Office, Courts, as well as Maricopa County general government) to
determine if the respondent is acceptable to do business with the County. This applies to,
but is not limited to, the company, subcontractors, and employees, and the failure to pass
these checks shall deem the respondent non-responsible.
10.9 SUSPENSION OF WORK
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt
all or any part of the work of this contract for the period of time that the procurement officer
determines appropriate for the convenience of the County. No adjustment shall be made
under this clause for any suspension, delay, or interruption to the extent that performance
would have been so suspended, delayed, or interrupted by any other cause, including the
fault or negligence of the Contractor. No request for adjustment under this clause shall be
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable

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after the termination of the suspension, delay, or interruption, but not later than the date of
final payment under the contract.
10.10 STOP WORK ORDER
10.10.1 The procurement officer may, at any time, by written order to the Contractor,
require the Contractor to stop all, or any part, of the work called for by this
contract for a period of 90 calendar days after the order is delivered to the
Contractor, and for any further period to which the parties may agree. The order
shall be specifically identified as a stop work order issued under this clause.
Upon receipt of the order, the Contractor shall immediately comply with its terms
and take all reasonable steps to minimize the incurrence of costs allocable to
the work covered by the order during the period of work stoppage. Within a
period of 90 calendar days after a stop work order is delivered to the Contractor,
or within any extension of that period to which the parties shall have agreed, the
procurement officer shall either:
10.10.1.1 cancel the stop work order; or
10.10.1.2 terminate the work covered by the order as provided in the
Termination for Default or the Termination for Convenience clause
of this contract.
10.10.1.3 The procurement officer may make an equitable adjustment in the
delivery schedule and/or contract price, and the contract shall be
modified, in writing, accordingly, if the Contractor demonstrates
that the stop work order resulted in an increase in costs to the
Contractor
10.11 TERMINATION FOR CONVENIENCE
Maricopa County may terminate the resultant contract for convenience by providing 60
calendar days advance notice to the Contractor.
10.12 TERMINATION FOR DEFAULT
10.12.1 The County may, by written Notice of Default to the Contractor, terminate this
contract in whole or in part if the Contractor fails to:
10.12.1.1 deliver the supplies or to perform the services within the time
specified in this contract or any extension;
10.12.1.2 make progress, so as to endanger performance of this contract; or
10.12.1.3 perform any of the other provisions of this contract.
10.12.2 The County’s right to terminate this contract under these subparagraphs may be
exercised if the Contractor does not cure such failure within 10 business days
(or more if authorized in writing by the County) after receipt of a Notice to Cure
from the procurement officer specifying the failure.
10.13 PERFORMANCE
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to perform, and any price differential will be charged against the Contractor.

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10.14 CONTRACTOR EMPLOYEE MANAGEMENT
10.14.1 Contractor shall endeavor to maintain the personnel proposed in their proposal
throughout the performance of this contract.
10.14.2 If Contractor personnel’s employment status changes, Contractor shall provide
County a list of proposed replacements with equivalent or greater experience.
10.14.3 Under no circumstances shall the implementation schedule to be impacted by a
personnel change on the part of the Contractor.
10.14.4 Contractor shall not reassign any key personnel identified in their proposal
without the express consent of the County.
10.14.5 County reserves the right to immediately remove from its premises any
Contractor personnel it determines to be a risk to County operations.
10.14.6 County reserves the right to request the replacement of any Contractor
personnel at any time, for any reason.
10.15 WARRANTY OF SERVICES
10.15.1 The Contractor warrants that all services provided hereunder will conform to the
requirements of the contract, including all descriptions, specifications, and
attachments made a part of this contract. County’s acceptance of services or
goods provided by the Contractor shall not relieve the Contractor from its
obligations under this warranty.
10.15.2 In addition to its other remedies, County may, at the Contractor's expense,
require prompt correction of any services failing to meet the Contractor's
warranty herein. Services corrected by the Contractor shall be subject to all the
provisions of this contract in the manner and to the same extent as services
originally furnished hereunder.
10.16 INSPECTION OF SERVICES
10.16.1 The Contractor shall provide and maintain an inspection system acceptable to
County covering the services under this contract. Complete records of all
inspection work performed by the Contractor shall be maintained and made
available to County during contract performance and for as long afterwards as
the contract requires.
10.16.2 County has the right to inspect and test all services called for by the contract, to
the extent practicable at all times and places during the term of the contract.
County shall perform inspections and tests in a manner that will not unduly delay
the work.
10.16.3 If any of the services do not conform to contract requirements, County may
require the Contractor to perform the services again in conformity with contract
requirements, at no cost to the County. When the defects in services cannot be
corrected by re-performance, County may:
10.16.3.1 require the Contractor to take necessary action to ensure that
future performance conforms to contract requirements; and
10.16.3.2 reduce the contract price to reflect the reduced value of the
services performd.

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10.16.4 If the Contractor fails to promptly perform the services again or to take the
necessary action to ensure future performance in conformity with contract
requirements, County may:
10.16.4.1 by contract or otherwise, perform the services and charge to the
Contractor, through direct billing or through payment reduction, any
cost incurred by County that is directly related to the performance
of such service; or
10.16.4.2 terminate the contract for default.
10.17 USAGE REPORT
The Contractor shall furnish the County a usage report, upon request, delineating the
acquisition activity governed by the contract. The format of the report shall be approved by
the County and shall disclose the quantity and dollar value of each contract item by
individual unit of measure.
10.18 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract
without penalty or further obligation within three years after execution of the contract, if any
person significantly involved in initiating, negotiating, securing, drafting, or creating the
contract on behalf of the County is at any time, while the contract or any extension of the
contract is in effect, an employee or agent of any other party to the contract in any capacity
or consultant to any other party of the contract with respect to the subject matter of the
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or
commission paid or due to any person significantly involved in initiating, negotiating,
securing, drafting, or creating the contract on behalf of the County from any other party to
the contract arising as the result of the contract.
10.19 OFFSET FOR DAMAGES
In addition to all other remedies at Law or Equity, the County may offset from any money
due to the Contractor any amounts Contractor owes to the County for damages resulting
from breach or deficiencies in performance of the contract.
10.20 SUBCONTRACTING
10.20.1 The Contractor may not assign to another Contractor or subcontract to another
party for performance of the terms and conditions hereof without the written
consent of the County. All correspondence authorizing subcontracting must
reference the bid serial number and identify the job or project.
10.20.2 The subcontractor’s rate for the job shall not exceed that of the prime
Contractor’s rate, as bid in the pricing section, unless the prime Contractor is
willing to absorb any higher rates. The subcontractor’s invoice shall be invoiced
directly to the prime Contractor, who in turn shall pass-through the costs to the
County, without mark-up. A copy of the subcontractor’s invoice must accompany
the prime Contractor’s invoice.
10.21 AMENDMENTS
All amendments to this contract shall be in writing and approved/signed by both parties.
Maricopa County Office of Procurement Services shall be responsible for approving all
amendments for Maricopa County.

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10.22 ADDITIONS/DELETIONS OF REQUIREMENTS
The County reserves the right to add and/or delete materials and services to a contract. If
a service requirement is deleted, payment to the Contractor will be reduced proportionately,
to the amount of service reduced in accordance with the bid price. If additional materials
or services are required from a contract, prices for such additions will be negotiated
between the Contractor and the County.
10.23 RIGHTS IN DATA
10.23.1 The County shall have the use of data and reports resulting from a contract
without additional cost or other restriction except as may be established by law
or applicable regulation. Each party shall supply to the other party, upon request,
any available information that is relevant to a contract and to the performance
thereunder.
10.23.2 Data, records, reports, and all other information generated for the County by a
third party as the result of a contract are the property of the County and shall be
provided in a format designated by the County or shall be and remain accessible
to the County into perpetuity.
10.24 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW
10.24.1 In accordance with Section MC1-374 of the Maricopa County Procurement
Code, the Contractor agrees to retain (physical or digital copies of) all books,
records, accounts, statements, reports, files, and other records and back-up
documentation relevant to this contract for six years after final payment or until
after the resolution of any audit questions, which could be more than six years,
whichever is longest. The County, Federal or State auditors and any other
persons duly authorized by the department shall have full access to and the right
to examine, copy, and make use of, any and all said materials.
10.24.2 If the Contractor’s books, records, accounts, statements, reports, files, and other
records and back-up documentation relevant to this contract are not sufficient to
support and document that requested services were provided, the Contractor
shall reimburse Maricopa County for the services not so adequately supported
and documented.
10.25 AUDIT DISALLOWANCES
If at any time it is determined by the County that a cost for which payment has been made
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance.
The course of action to address the disallowance shall be at sole discretion of the County,
and may include either an adjustment to future invoices, request for credit, request for a
check, or a deduction from current invoices submitted by the Contractor equal to the
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount
by the Contractor by issuing a check payable to Maricopa County.
10.26 STRICT COMPLIANCE
Acceptance by County of a performance that is not in strict compliance with the terms of
the contract shall not be deemed to be a waiver of strict compliance with respect to all other
terms of the contract.
10.27 VALIDITY
The invalidity, in whole or in part, of any provision of this contract shall not void or affect
the validity of any other provision of the contract.

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10.28 SEVERABILITY
The removal, in whole or in part, of any provision of this contract shall not void or affect the
validity of any other provision of this contract.
10.29 RELATIONSHIPS
10.29.1 In the performance of the services described herein, the Contractor shall act
solely as an independent Contractor, and nothing herein or implied herein shall
at any time be construed as to create the relationship of employer and employee,
co-employee, partnership, principal and agent, or joint venture between the
County and the Contractor.
10.29.2 The County reserves the right of final approval on proposed staff. Also, upon
request by the County, the Contractor will be required to remove any employees
working on County projects and substitute personnel based on the discretion of
the County within two business days, unless previously approved by the County.
10.30 NON-DISCRIMINATION
Contractor agrees to comply with all provisions and requirements of Arizona Executive
Order 2009-09, including flow down of all provisions and requirements to any
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full
herein. During the performance of this contract, Contractor shall not discriminate against
any employee, client, or any other individual in any way because of that person’s age, race,
creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09
can be downloaded from the Arizona Memory Project at
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.)
10.31 WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees
for the duration of this agreement to not engage in, a boycott of goods or services from
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a
regulation issued pursuant to 50 U.S.C. § 4842.
10.32 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION
10.32.1 The undersigned (authorized official signing on behalf of the Contractor) certifies
to the best of his or her knowledge and belief that the Contractor, its current
officers, and directors:
10.32.1.1 are not presently debarred, suspended, proposed for debarment,
declared ineligible, or voluntarily excluded from being awarded any
contract or grant by any United States department or agency or any
state, or local jurisdiction;
10.32.1.2 have not within a three-year period preceding this contract:
10.32.1.2.1 been convicted of fraud or any criminal offense in
connection with obtaining, attempting to obtain, or as
the result of performing a government entity
(Federal, State or local) transaction or contract; or
10.32.1.2.2 been convicted of violation of any Federal or State
antitrust statutes or conviction for embezzlement,
theft, forgery, bribery, falsification or destruction of

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records, making false statements, or receiving stolen
property regarding a government entity transaction
or contract;
10.32.1.3 are not presently indicted or criminally charged by a government
entity (Federal, State or local) with commission of any criminal
offenses in connection with obtaining, attempting to obtain, or as
the result of performing a government entity public (Federal, State
or local) transaction or contract;
10.32.1.4 are not presently facing any civil charges from any governmental
entity regarding obtaining, attempting to obtain, or from performing
any governmental entity contract or other transaction; and
10.32.1.5 have not within a three-year period preceding this contract had any
public transaction (Federal, State or local) terminated for cause or
default.
10.32.2 If any of the above circumstances described in the paragraph are applicable to
the entity submitting a bid for this requirement, include with your bid an
explanation of the matter including any final resolution.
10.32.3 The Contractor shall include, without modification, this clause in all lower tier
covered transactions (i.e. transactions with subcontractors or sub-
subcontractors) and in all solicitations for lower tier covered transactions related
to this contract. If this clause is applicable to a subcontractor or sub-
subcontractor, the Contractor shall include the information required by this
clause with their bid.
10.33 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS
10.33.1 By entering into the contract, the Contractor warrants compliance with the
Immigration and Nationality Act (INA using E-Verify) and all other Federal
immigration laws and regulations related to the immigration status of its employees
and A.R.S. § 23-214(A). The Contractor shall obtain statements from its
subcontractors certifying compliance and shall furnish the statements to the
procurement officer upon request. These warranties shall remain in effect through
the term of the contract. The Contractor and its subcontractors shall also maintain
Employment Eligibility Verification forms (I-9) as required by the Immigration
Reform and Control Act of 1986, as amended from time to time, for all employees
performing work under the contract and verify employee compliance using the E-
Verify system and shall keep a record of the verification for the duration of the
employee’s employment or at least three years, whichever is longer. I-9 forms are
available for download at www.uscis.gov.
10.33.2 The County retains the legal right to inspect documents of Contractor and
subcontractor employees performing work under this contract to verify compliance
with paragraph 10.33.1 of this section. Contractor and subcontractor shall be given
reasonable notice of the County’s intent to inspect and shall make the documents
available at the time and date specified. Should the County suspect or find that the
Contractor or any of its subcontractors are not in compliance, the County will
consider this a material breach of the contract and may pursue any and all
remedies allowed by law, including, but not limited to: suspension of work,
termination of the contract for default, and suspension and/or debarment of the
Contractor. All costs necessary to verify compliance are the responsibility of the
Contractor.

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10.34 CONTRACTOR LICENSE REQUIREMENT
10.34.1 The Contractor shall procure all permits, insurance, and licenses, and pay the
charges and fees necessary and incidental to the lawful conduct of his/her
business, and as necessary complete any requirements, by any and all
governmental or non-governmental entities as mandated to maintain compliance
with and remain in good standing. The Contractor shall keep fully informed of
existing and future trade or industry requirements, and Federal, State, and local
laws, ordinances, and regulations which in any manner affect the fulfillment of a
contract and shall comply with the same. Contractor shall immediately notify both
Office of Procurement Services and the department of any and all changes
concerning permits, insurance, or licenses.
10.35 INFLUENCE
10.35.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code, any
effort to influence an employee or agent to breach the Maricopa County Ethical
Code of Conduct or any ethical conduct, may be grounds for disbarment or
suspension under MC1-902.
10.35.2 An attempt to influence includes, but is not limited to:
10.35.2.1 A person offering or providing a gratuity, gift, tip, present, donation,
money, entertainment or educational passes or tickets, or any type
of valuable contribution or subsidy that is offered or given with the
intent to influence a decision, obtain a contract, garner favorable
treatment, or gain favorable consideration of any kind.
10.35.3 If a person attempts to influence any employee or agent of Maricopa County, the
chief procurement officer, or his designee, reserves the right to seek any remedy
provided by the Maricopa County Procurement Code, any remedy in equity or in
the law, or any remedy provided by this contract.
10.36 CONFIDENTIAL INFORMATION
10.36.1 Any information obtained in the course of performing this contract may include
information that is proprietary or confidential to the County. This provision
establishes the Contractor’s obligation regarding such information.
10.36.2 The Contractor shall establish and maintain procedures and controls that are
adequate to assure that no information contained in its records and/or obtained
from the County or from others in carrying out its functions (services) under the
contract shall be used by or disclosed by it, its agents, officers, or employees,
except as required to efficiently perform duties under the contract. The
Contractor’s procedures and controls, at a minimum, must be the same
procedures and controls it uses to protect its own proprietary or confidential
information. If, at any time during the duration of the contract, the County
determines that the procedures and controls in place are not adequate, the
Contractor shall institute any new and/or additional measures requested by the
County within 15 business days of the written request to do so.
10.36.3 Any requests to the Contractor for County proprietary or confidential information
shall be referred to the County for review and approval, prior to any
dissemination.

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10.37 PUBLIC RECORDS
Under Arizona law, all offers submitted and opened are public records and must be
retained by the County at the Maricopa County Office of Procurement Services. Offers shall
be open to public inspection and copying after contract award and execution, except for
such offers or sections thereof determined to contain proprietary or confidential information
by the Office of Procurement Services. If an offeror believes that information in its offer or
any resulting contract should not be released in response to a public record request, under
Arizona law, the offeror shall indicate the specific information deemed confidential or
proprietary and submit a statement with its offer detailing the reasons that the information
should not be disclosed. Such reasons shall include the specific harm or prejudice which
may arise from disclosure. The records manager of the Office of Procurement Services
shall determine whether the identified information is confidential pursuant to the Maricopa
County Procurement Code.
10.38 INTEGRATION
This contract represents the entire and integrated agreement between the parties and
supersedes all prior negotiations, proposals, communications, understandings,
representations, or agreements, whether oral or written, expressed, or implied.
10.39 UNIFORM ADMINISTRATIVE REQUIREMENTS
By entering into this contract, the Contractor agrees to comply with all applicable provisions
of Title 2, Subtitle A, Chapter II, Part 200—UNIFORM ADMINISTRATIVE
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL
AWARDS contained in Title 2 C.F.R. § 200 et seq.
10.40 GOVERNING LAW
This contract shall be governed by the laws of the State of Arizona. Venue for any actions
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix,
Arizona.
10.41 PRICES
Contractor warrants that prices extended to County under this contract are no higher than
those paid by any other customer for these or similar services.
10.42 ORDER OF PRECEDENCE
In the event of a conflict in the provisions of this contract and Contractor’s license
agreement, if applicable, the terms of this contract shall prevail.
10.43 INCORPORATION OF DOCUMENTS
10.43.1 The following are to be attached to and made part of this Contract:
10.43.1.1 Exhibit A – Vendor Information and Pricing
10.43.1.2 Exhibit B – Intent, Scope of Work, and Purchasing Requirements
10.43.1.3 Exhibit B-1 – Scope of Services
10.43.1.4 Exhibit C – Body Bag Exchange Program
10.43.1.5 Exhibit D – Non-Disclosure and Confidentiality Requirements

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10.44 NOTICES
All notices given pursuant to the terms of this contract shall be addressed to:
For County:
Maricopa County
Office of Procurement Services
160 S. 4th Avenue
Phoenix, Arizona 85003-1647
For Contractor:
United Funeral Support Services, LLC
8510 W Avenida Del Sol
Peoria, AZ 85383
10.45 INQUIRIES
10.45.1 Inquiries concerning information herein must be submitted via PeriscopeS2G
using the link in the “Q&A” tab.
10.45.2 Administrative telephone/email inquiries shall be addressed to:
AUSTIN MULSHINE, PROCUREMENT OFFICER
TELEPHONE: (602) 506-8707
austin.mulshine@maricopa.gov
10.45.3 Inquiries may be submitted by telephone but must be followed up in writing. No
oral communication is binding on Maricopa County.

12/29/2020

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EXHIBIT A – Vendor Information and Pricing
COMPANY NAME: United Funeral Support Services, LLC
DOING BUSINESS AS (dba) United Support Services
MAILING ADDRESS: 8510 W Avenida Del Sol Peoria, Az 85383
REMIT TO ADDRESS: 8510 W Avenida Del Sol Peoria, Az 85383
TELEPHONE NUMBER: 6022588855
FAX NUMBER: 6235611436
WWW ADDRESS: www.azfirstcall.com
REPRESENTATIVE NAME: Kraig Kluge
REPRESENTATIVE TELEPHONE NUMBER 6236408788
REPRESENTATIVE E-MAIL ADDRESS: Kraig352@gmail.com
YES NO REBATE
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE
[X]
FROM THIS CONTRACT:
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: [X]
FUEL COMPRISES (if applicable) 10% OF TOTAL BID AMOUNT
PAYMENT TERMS: [ X ] NET 30 DAYS
1.0 PRICING
FLAT RATE PER TRANSPORT OF:
ONE DECEDENT: $91.52
ANY ADDITIONAL DECEDENT: $50.00*
*Reduced pricing available as equipment permits.
Example: A call with 3 decedents. If a van with a lift system is on duty and available
to respond timely It would be sent. The fee would be 91.52 for the first case and 50.
For the second and 50. For the third.50. If a lift van was not available, in the area or
was on another call at the time of a multiple death scene, the nearest 2+ van(s)
would be sent. The fee would be 91.52 for first case, 50.00 for second and 91.52 for
third.
The contractor is able to simultaneously respond to multiple service
X YES NO
requests using its own personnel and equipment:

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EXHIBIT B – Intent, Scope of Work, and Purchasing Requirements
1. INTENT
1.1. The Office of the Medical Examiner (OME) is soliciting proposals from one or more
Independent Contractors to provide decedent body transport from various locations within
Maricopa County to the OME at 701 W. Jefferson Street, Phoenix, AZ 85007.
1.2. The volume for FY 2019-20 was estimated to be 5,500 cases transported to the OME
office. The County provides no guarantee for any volume of business to any awardee.
1.3. Independent Contractors (IC) transport decedents for cases that fall under the jurisdiction of
the OME. Decedents shall be transported from locations as determined by the OME, to
include either the scene of death(s) as a result of violence or suspicious activity or as a
result of sudden/unexpected or unattended death(s), or from hospitals, care facilities, and
funeral homes when the cases fall under the jurisdiction of the Medical Examiner.
1.4. Other governmental entities under agreement with Maricopa County (County) may have
access to services provided hereunder (see also Sections 3.11 and 3.12 below).
1.5. The County reserves the right to add additional contractors, at the County’s sole discretion,
in cases where the currently listed contractors are of an insufficient number or skill-set to
satisfy the County’s needs or to ensure adequate competition on any project or task order
work.
1.6. Maricopa County reserves the right to award this contract to multiple vendors. The County
reserves the right to award in whole or in part, by item or group of items, by section or
geographic area, or make multiple awards, where such action serves the County’s best
interest.
2. SCOPE OF WORK
2.1. The IC shall provide decedent body transport services from the location of the decedent to
the OME. Contractor shall be on scene within 90 minutes for scenes within 20 miles of the
OME (701 W. Jefferson Street, Phoenix AZ 85007). The response time begins when the
OME staff makes phone contact with the transport agency or submits a request for service
through an online dispatching program. Response times are tracked through OME’s
database and an IC’s online dispatching portal (if available).
2.2. Fuel Cost Price Adjustment
2.2.1. This provision provides for limited increased or decreased costs of motor fuels
(fuels) used to perform services under this Contract. Fuel cost adjustments may
be either positive or negative. A positive fuel cost adjustment will result in an
increase in payments to Contractor while a negative fuel cost adjustment will result
in a decrease in payments to Contractor.
2.2.2. This provision is intended to minimize risk to both parties to this Contract due to
fuel cost fluctuations that may occur during the term of this Contract. This provision
is not designed to estimate actual quantities of fuel used in providing services
under this Contract, but to provide a reasonable basis for calculating a fuel cost
adjustment based on average conditions.
2.2.3. Application of this provision will come into effect upon Contractor submittal of a
fuel cost adjustment request. A request may be submitted only when the increased
cost of fuel, established as a percentage of total contract price (base fuel cost)
upon award of this Contract, exceeds ten (10%) percent of the base fuel cost. The
Contractor may request a fuel surcharge no more than four (4) times annually,

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during the month(s) of March, June, September and December. The request must
be submitted no later than the tenth (10th) of the month. Any surcharge shall be
effective the first of the following month after receipt and approval. The date of
County approval of a fuel cost adjustment request shall become the base date for
any future Contractor adjustment requests.
2.2.4. Contractor shall include, as part of its proposal, the percentage of total contract
price fuel represents (e.g., fuel cost equals 10% of Contractor cost) (see also,
Attachment D, Pricing Sheet). This percentage will represent and establish the
base fuel cost for this Contract. The base fuel cost shall be established as the due
date for submission of proposals for this Contract. All subsequent fuel cost
adjustments shall be based upon the date the County approves a Contractor’s
request for fuel cost adjustment.
2.2.5. Fuel Cost Application Requirement. The Contractor must provide documentation
including type of motor fuel and fuel invoices with price of the fuel used in providing
services under this Contract, from the month bids were due and the month of the
cost adjustment request, with any fuel cost adjustment application. The fuel cost
adjustment application must be completed with all applicable data and signed by
the Contractor.
2.2.6. The fuel surcharge shall be based on the current quarterly index of the West Coast
(PADD5) Diesel (On-Highway)-All Types or Reformulated Areas Gasoline
compared to the previous quarterly index period as reported on the Energy
Information Administration (EIA) website: http://www.eia.doe.gov/
2.2.7. The computation of the fuel surcharge amount shall be determined as follows:
2.2.7.1. The fuel cost component from Attachment D – Pricing Sheet of the
Contract with Maricopa County, multiplied by the percent of change
indicated by the EIA report from the previous index period.
2.2.7.2. Upon agreement by the County to the surcharge, the County shall issue
written approval of the change prior to any adjusted invoicing submitted
for payment. This approval is effective for a period of 180 calendar days.
The contractor must submit documentation for review by the county for
any adjustment beyond 180 days. If the contractor does not request a
surcharge after 180 days of if the request for surcharge beyond 180 days
is not approved, the fuel price reverts to base fuel cost established per
Section 2.2.4 above.
2.2.7.3. The surcharge shall be added as a separate line item to the invoice.
2.3. The contractor personnel will not interfere with the investigative process. They will not have
any direct involvement with any investigation and will not hamper the work performed by a
medical examiner (ME) death investigators or any other agency. When arriving on death
scenes, the IC shall report to the investigator on scene to obtain clarification on which areas
have been processed, any limitations for access, and what assistance is needed. If an
investigator has not arrived on the scene prior to the IC, the IC shall wait in their vehicle
until the Medical Examiner (ME) investigator arrives at scene. The transport service is
required to use proper chain of custody protocols, (may be provided after award) approved
in advance by the OME.
2.4. The IC's transport service must be available 24 hours per day, 7 days a week, including
weekends and holidays. The IC shall provide a contact person and telephone number that
allow calls to be received and promptly responded to 24 hours per day, 7 days a week,
including weekends and holidays. Online dispatching is preferred.

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2.5. The IC shall be required to respond to simultaneous multiple service requests. The IC shall
provide the OME with confirmation of its ability to respond to simultaneous multiple service
requests using its own personnel and equipment (see Attachment D - Pricing Sheet).
2.6. The contractor will provide the appropriate number of employees for the removal of
body/bodies. The IC shall determine the number of personnel required to provide the
necessary services for each pickup and shall obtain information from the ME’s staff that is
necessary to make this determination. All personnel shall be qualified and trained to
provide the required services.
2.7. The IC shall provide all supplies and equipment required to perform the services as
described in this agreement. This includes but is not limited to cadaver vans/vehicles,
gurneys, and personal protective equipment. Equipment shall be kept in good repair and
ready to be used for its designated purpose. The vehicles used for the transport of human
remains must be in such a condition as is appropriate for these services. GPS tracking and
vehicle monitoring is preferred to allow OME visibility of available response units and their
geographical locations so OME vehicles can be in sync with IC units, and to provide OME
viewable access to data logs.
2.8. During transportation, transport service employees shall never leave a body unattended.
Bodies shall be transported to the OME by the most available direct route as soon as
possible.
2.9. Transport service employees shall not respond to non-OME call(s) between the pick-up
and admission of decedents to the OME.
2.10. The IC shall notify the admitting staff at the OME prior to arrival at the office with a
decedent. This notification will be made by phone at least 5-10 minutes before arrival at
the OME. The transport agency will transport the decedent to the OME where they will
meet with a member of the admitting staff. The IC shall provide all forms and documents
to the admitting staff at the time the body is transported into the OME.
2.11. The IC must handle all human remains with respect and dignity. The IC shall follow
universal precautions; they must provide staff with training in compliance with OSHA Blood
Borne Pathogen Standards and shall maintain the security and integrity of the decedent
and the body pouch. The IC must provide proof of staff training in compliance with OSHA
Blood Borne Pathogen Standards at time of award and, following that, within three
business days if requested.
2.12. The OME shall provide the IC with body bags/pouches. All body bags shall be sealed with
a uniquely numbered security seal. The seal number shall be recorded on the chain of
custody form to ensure the correct identity of the deceased is maintained. In cases where
the IC is required to utilize their own body bag/pouch the IC may request a bag exchange
at the time the decedent is admitted to the OME. Please see EXHIBIT 5 for information
regarding the OME body bag exchange program.
2.13. Independent Contractor Requirements
2.13.1. IC personnel must have a valid Arizona driver's-license and carry insurance that
complies with the County insurance requirements as stipulated in Exhibit 3, Draft
Contract.
2.13.2. The IC shall conduct a background check and provide proof of a passed
background check within three business days at time of award and, following that,
within three business days if requested by the OME. OME may also request the
results of a random drug test on each employee assigned to OME cases within
three business days

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2.13.3. The IC’s employees must perform their duties in a professional manner and comply
with applicable County policies.
2.13.4. Employees of the IC should have a uniformed appearance that clearly designates
the employer and distinguishes them separately from the ME’s staff. Contractor
personnel shall wear a company uniform identified with the company name/logo.
2.13.5. All vehicles used by contractor shall be clearly identified with the name of the
company on each side of the vehicle, except those vehicles approved by OME that
are not labeled for the purpose of discreet response. Identified vehicles shall have
letters of such size that they are distinguishable at a reasonable distance. Magnetic
identification is acceptable.
2.13.6. The IC employees must adhere to the OME’s non-disclosure and confidentiality
guidelines, per Exhibit 6 of this solicitation, and the IC and their employees shall
not discuss any decedent or any ME case information with anyone. OME retains
the right to ask the contractor that employees violating OME guidelines not
respond to OME calls for service.
3. PURCHASING REQUIREMENTS
3.1. DELIVERY
Delivery is desired as soon as possible, and details shall be stipulated on the purchase
order. Contractor shall notify the county representative listed on the order if the requested
delivery date and/or the anticipated lead time cannot be met. Failure to communicate to
County changes in the order status may result in default proceedings.
3.2. ACCEPTANCE
Upon completion of services, service delivery shall be deemed accepted and the warranty
period shall begin when a) material(s)/equipment is installed (as necessary) and fully
operational; and/or b) the department has deemed all service/work completed, including
but not limited to, any inspection, repair, installation, design, development, deployment,
operation, and initial training, (as applicable). Additionally, all documentation shall be
completed prior to final acceptance.
3.3. CONTRACTOR EMPLOYEE MANAGEMENT
3.3.1. Contractor shall endeavor to maintain the personnel proposed in their proposal
throughout the performance of this contract.
3.3.2. If contractor personnel’s employment status changes, contractor shall provide
County a list of proposed replacements with equivalent or greater experience.
3.3.3. Under no circumstances shall the implementation schedule be impacted by a
personnel change on the part of the contractor.
3.3.4. Contractor shall not reassign any key personnel identified in their proposal without
the express consent of the County.
3.3.5. County reserves the right to immediately remove from its premises any contractor
personnel it determines to be a risk to County operations.
3.3.6. County reserves the right to request the replacement of any contractor personnel
at any time, for any reason.

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EXHIBIT B-1 – Scope of Services
Flat rate includes but is not limited to 91.52 per case
50.00 additional case same location/time/incident/destination
 Timely Removal of remains from place of death, with delivery to the Maricopa Medical Examiner's
Office or destinations within Maricopa County as instructed.
 Any Additional staff necessary to professionally provide said service as determined by the on-scene
investigator.
 Any/All Mileage Charges within Maricopa County
 Any PPEs needed/utilized by our staff
 Any Necessary paperwork i.e. Chain of Custody Forms, Bag Seals etc.
 24/7 Use of our Electronic Dispatching System
 24/7 Use of our GPS Tracking Devices for Medical Examiner Vehicles (up to 5 devices) and access
to those vehicles status reports/maps by Medical Examiner Staff as deemed appropriate.
 Monthly 'Dashboard' report of all calls completed. i.e. Response Times, % additional staff requests,
avg. mileages, avg. time on scene, avg. time of day of calls (Peak times).
 Monthly summary of any issues and their resolutions.
 Access to our call records for up to 7 years from the date/time of a call for service.

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EXHIBIT C – Body Bag Exchange Program
The Office of the Medical Examiner (OME) will only accept body bags that meet the following specifications.
For your convenience we have included contact information for the Maricopa County OME approved body
bag vendor or you may use a supplier of your choice.
Maricopa County Medical Examiner Vendor
Extra Packaging, Corp.
VC0000001271
736 GLOUCHESTER ST
BOCA RATON FL 33487-3210
RICHARD MILLER
561-999-1860
info@extrapackaging.com
or
Bryan Kramer
561-948-0671
bryan@extrapackaging.com
Light Weight Body Bag (Adult Size)
8 mil
36”X 94”
Straight Zipper
Vendor Item # M6-S-50UP-8M-NOHDL-MX
DESCRIPTION: 36"X 94" HEAVY DUTY STRAIGHT ZIPPER ADULT SIZE BODY BAGS,
CONSTRUCTED OF .008” SMOOTH WHITE PVC, WITH A #8 BLACK ZIPPER & ZIPPER TAPE,
AND DUAL BLACK LACQUERED KISS LOCK ZIPPER PULLS. SEWN WARNING LABEL ON OUTSIDE
OF BAG. 1CM HEAVY DUTY HEAT SEALS ON BOTH ENDS OF THE INTERIOR OF THE BAG TO
PREVENT LEAKING. PACKING: 1 PC/POLYBAG x 10 PCS/CTN. MATERIAL CONFORMS TO OSHA
3130 AND EN71.
Heavy Weight Body Bag (Adult Size)
20 mil
36” X 94”
Straight
6 Handles
Vendor Item # R6-S-65UP-20M-RHX06-CN
DESCRIPTION: 36X94 HEAVY DUTY STRAIGHT ZIPPER ORANGE DISASTER BAGS WITH SIX STRAP
HANDLES, CONSTRUCTED OF FULL GAUGE .020” ORANGE PVC WITH -25°C COLD CRACK
ADDITIVE AND #8 ORANGE ZIPPER WITH SINGLE ORANGE LACQUERED ZIPPER PULL. SEWN
WARNING LABEL ON OUTSIDE OF POUCH. HANDLES: 1.5" BLACK HEAVY-DUTY PP WEBBING. 1
CM HEAVY DUTY HEAT SEAL STRIPES ON FOUR SIDES OF POUCH TO PREVENT
LEAKING. PACKING: 1 PC/POLYBAG x 10 PCS/CTN. PVC CONFORMED TO OSHA 3130 AND EN71.
Oversized Light Weight Body Bag (Adult Size)
8 mil
72” X 90”
Straight Zipper
Vendor Item # M9-S-50UP-8M-NOHDL-CN
DESCRIPTION: 72"x90" HEAVY DUTY STRAIGHT ZIPPER BARIATRIC SIZE BODY BAGS,
CONSTRUCTED OF .008” SMOOTH WHITE PVC, WITH A #8 BLACK ZIPPER AND ZIPPER TAPE,
AND DUAL BLACK LACQUERED KISS LOCK ZIPPER PULLS. SEWN WARNING LABEL ON OUTSIDE

SERIAL 210119-RFP
OF BAG. 1 CM HEAVY DUTY HEAT SEALS ON THE OUTSIDE FOUR SIDES OF THE BAG TO
PREVENT LEAKING. PACKING: 1 PC/POLYBAG x 10 PCS/CTN. MATERIAL CONFORMS TO OSHA
3130 AND EN71.
Infant Body Bag
8 mil
22” X 30”
Straight Zipper
Vendor Item # M1-S-50UP-8M-NOHDL-MX
DESCRIPTION: 22X30, INFANT SIZE BODY BAGS, CONSTRUCTED OF .008" WHITE EMBOSSED
HIGH DENSITY PVC, WITH A REINFORCED #5 CURVED WHITE ZIPPER AND DUAL NICKEL PLATED
#5 ZIPPER PULLS; INCLUDES SELF FABRIC EYELET TAB, ZIPPER STOP AND WARNING LABEL; 100
PERCENT LEAK PROOF; HEAT SEALED ON 4 SIDES; INCLUDES THREE TOE TAGS, 27.5 LBS/CASE,
PACKED 1/POLY BAG, 50/CASE.
Pediatric Body Bag
8 mil
36” X 60”
Straight Zipper
Vendor Item # M3-S-50UP-8M-NOHDL-MX
DESCRIPTION: 36X60, CHILD SIZE 100 PERCENT LEAK PROOF BODY BAGS, CONSTRUCTED OF
.008" HEAVY WEIGHT WHITE EMBOSSED HIGH DENSITY PVC, WITH REINFORCED CURVED
ZIPPER AND DUAL ZIPPER PULLS, WITH THREE TOE TAGS INSIDE OF AN ADHESIVE POUCH,
PACKED 25 PCS/CS.

SERIAL 210119-RFP
EXHIBIT D – Non-Disclosure and Confidentiality Requirements
Office of the Medical Examiners
Non-Disclosure and Confidentiality Requirements
(from OME Personnel Policy)
VI. Confidentiality
A. General Guidelines
In the course of work at the OME, employees may learn certain facts about individuals and cases
that are of a highly personal and confidential nature. Employees are required to comply with all
policies, procedures, and laws to protect Confidential Information, including ensuring proper
release of case-related information. Employees are prohibited from using, copying, making notes
regarding, removing, releasing, or disclosing Confidential Information, unless it is permitted by
policy or with the approval of the Appointing Authority. Release of Confidential Information that an
employee may be aware of through his/her casework on social media is prohibited.
B. Public Statements
The public is entitled to certain information from the OME and the Office is committed to being open
and forthright. Communication with the media and the public is subject to limitations, including laws
and policies on release of information and ethical obligations to ensure investigations are not
compromised and are fully complete. All employees are prohibited from making any statements to
the media regarding a case without specific authorization from the Appointing Authority, including
through social media. Inquiries can be referred to the OME’s Public Information Officer and the
inquiring party can be provided with information on the public records request process.