190240-CONTRACT-DH PACE COMPANY.DOC

SERIAL 190240 RFP CARD ACCESS SYSTEM DEVICES- REPAIR AND INSTALLATION
Contract – DH Pace Company Inc.
DATE OF LAST REVISION: June 06, 2019 CONTRACT END DATE: May 31, 2021
CONTRACT PERIOD THROUGH MAY 31, 2021
TO: All Departments
FROM: Office of Procurement Services
SUBJECT: Contract for CARD ACCESS SYSTEM DEVICES- REPAIR AND INSTALLATION
Attached to this letter is published an effective purchasing contract for products and/or services to be supplied to
Maricopa County activities as awarded by Maricopa County on June 06, 2019.
All purchases of products and/or services listed on the attached pages of this letter are to be obtained from the
vendor holding the contract. Individuals are responsible to the vendor for purchases made outside of contracts.
The contract period is indicated above.
LA/mm
Attach
Copy to: Office of Procurement Services
Ron Forster, Facilities Management
(Please remove Serial 12075-S from your contract notebooks)

SERIAL 190240-RFP
CONTRACT 190240-RFP CARD ACCESS SYSTEM
DEVICES: REPAIR AND INSTALLATION
This Contract is entered into this 6th day of June, 2019 by and between Maricopa County (“County”), a political
subdivision of the State of Arizona, and DH Pace Company, Inc., an Arizona corporation (“Contractor”) for the
purchase of repair and installation services for the card access system and devices.
1.0 CONTRACT TERM:
1.1 This Contract is for a term of two (2) years, beginning on the 6th day of June, 2019 and ending the
day 31st of May, 2021.
1.2 The County may, at its option and with the agreement of the Contractor, renew the term of this
Contract for additional terms up to a maximum of four (4) additional years, (or at the County’s
sole discretion, extend the contract on a month-to-month bases for a maximum of six (6) months
after expiration). The County shall notify the Contractor in writing of its intent to extend the
Contract term at least sixty (60) calendar days prior to the expiration of the original contract term,
or any additional term thereafter.
1.3 CONTRACT COMPLETION:
The Contractor shall make all reasonable efforts for an orderly transition of its duties and
responsibilities to another provider and/or to the County. This may include, but is not limited to
the preparation of a transition plan and cooperation with the County or other providers in the
transition. The transition includes the transfer of all records, and other data in the possession,
custody or control of Contractor required to be provided to the County either by the terms of this
agreement or as a matter of law. The provisions of this clause shall survive the expiration or
termination of this agreement.
2.0 PRICE ADJUSTMENTS:
Any requests for reasonable price adjustments must be submitted sixty (60) calendar days prior to the
Contract expiration anniversary. Requests for adjustment in cost of labor and/or materials must be
supported by appropriate documentation. The reasonableness of the request will be determined by
comparing the request with the Consumer Price Index or by performing a market survey. If County agrees
to the adjusted price terms, County shall issue written approval of the change and provide an updated
version of the Contract. The new change shall not be in effect until the date stipulated on the Contract.
3.0 PAYMENTS:
3.1 As consideration for performance of the duties described herein, County shall pay Contractor the
sum(s) stated in Exhibit “A.”
3.2 Payment shall be made upon the County’s receipt of a properly completed invoice.

SERIAL 190240-RFP
3.3 INVOICES:
3.3.1 The Contractor shall submit one (1) legible copy of their detailed invoice before
payment(s) will be made. Incomplete invoices will not be processed. At a minimum, the
invoice must provide the following information:
• Company name, address and contact
• County bill-to name and contact information
• Contract Serial Number
• County purchase order number
• Project name and/or number
• Invoice number and date
• Payment terms
• Date of service or delivery
• Quantity (number of days or weeks)
• Contract Item number(s)
• Description of Purchase (product or services)
• Pricing per unit of purchase
• Extended price
• Arrival and completion time (if applicable)
• Total Amount Due
3.3.2 Problems regarding billing or invoicing shall be directed to the Department as listed on
the Purchase Order.
3.3.3 Payment shall only be made to the Contractor by Accounts Payable through the Maricopa
County Vendor Express Payment Program. This is an Electronic Funds Transfer (EFT)
process. After Contract Award the Contractor shall complete the Vendor Registration
Form located on the County Department of Finance Vendor Registration Web Site
(http://www.maricopa.gov/922/Vendors).
3.3.4 Discounts offered in the contract shall be calculated based on the date a properly
completed invoice is received by the County.
3.3.5 EFT payments to the routing and account numbers designated by the Contractor will
include the details on the specific invoices that the payment covers. The Contractor is
required to discuss remittance delivery capabilities with their designated financial
institution for access to those details.
3.4 APPLICABLE TAXES:
3.4.1 Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any
installation labor on items that are not attached to real property performed by Contractor
under the terms of this Contract, the installation labor cost and the gross receipts for
materials provided shall be listed separately on the Contractor’s invoices.
3.4.2 State and Local Transaction Privilege Taxes: To the extent any State and local transaction
privilege taxes apply to sales made under the terms of this Contract it is the responsibility
of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of
authority.
3.4.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and
local taxes applicable to its operation and any persons employed by the Contractor.
Contractor shall, and require all subcontractors to hold Maricopa County harmless from
any responsibility for taxes, damages and interest, if applicable, contributions required
under Federal, and/or State and local laws and regulations, and any other costs including;
transaction privilege taxes, unemployment compensation insurance, Social Security, and
Worker’s Compensation.

SERIAL 190240-RFP
3.5 TAX (SERVICES):
No tax shall be invoiced or paid against Contractor’s labor. It is the responsibility of the
Contractor to determine any and all applicable taxes.
3.6 TAX (COMMODITIES):
Tax shall not be invoiced against Contractor’s labor. It is the responsibility of the Contractor to
determine any and all applicable taxes.
3.7 STRATEGIC ALLIANCE for VOLUME EXPENDITURES ($AVE):
The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful
Respondent under this solicitation, a member of $AVE may access a contract resulting from a
solicitation issued by the County.
3.8 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPA’s):
County currently holds ICPA’s with numerous governmental entities. These agreements allow
those entities, with the approval of the Contractor, to purchase their requirements under the terms
and conditions of the County Contract. It is the responsibility of the non-County government
entity to perform its own due diligence on the acceptability of the Contract under its procurement
rules, processes and procedures.
4.0 AVAILABILITY OF FUNDS:
4.1 The provisions of this Contract relating to payment for services shall become effective when funds
assigned for the purpose of compensating the Contractor as herein provided are actually available
to County for disbursement. The County shall be the sole judge and authority in determining the
availability of funds under this Contract. County shall keep the Contractor fully informed as to the
availability of funds.
4.2 If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection
with, this Contract, County may amend, suspend, decrease, or terminate its obligations under, or in
connection with, this Contract. In the event of termination, County shall be liable for payment
only for services rendered prior to the effective date of the termination, provided that such services
are performed in accordance with the provisions of this Contract. County shall give written notice
of the effective date of any suspension, amendment, or termination under this Section, at least ten
(10) days in advance.
5.0 DUTIES:
5.1 The Contractor shall perform all duties stated in Exhibit “B”, or as otherwise directed in writing
by the Procurement Officer.
6.0 TERMS AND CONDITIONS:
6.1 INDEMNIFICATION:
To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses
are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend
indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers,
directors, officials, and employees from and against all claims, damages, losses, and expenses
(including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the
negligent acts, errors, omissions, or mistakes relating to the performance of this Contract.

SERIAL 190240-RFP
Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives,
agents, officers, directors, officials, and employees shall arise in connection with any claim,
damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to,
impairment of, or destruction of tangible property, including loss of use resulting there from,
caused by negligent acts, errors, omissions, or mistakes in the performance of this Contract, but
only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any
one directly or indirectly employed by them, or anyone for whose acts they may be liable,
regardless of whether or not such claim, damage, loss, or expense is caused in part by a party
indemnified hereunder.
The amount and type of insurance coverage requirements set forth herein will in no way be
construed as limiting the scope of the indemnity in this paragraph.
The scope of this indemnification does not extend to the sole negligence of County.
6.2 INSURANCE:
6.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain the herein
stipulated minimum insurance from a company or companies duly licensed by the State
of Arizona and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of
Arizona licensing, the stipulated insurance may be purchased from a company or
companies, which are authorized to do business in the State of Arizona, provided that
said insurance companies meet the approval of County. The form of any insurance
policies and forms must be acceptable to County.
6.2.2 All insurance required herein shall be maintained in full force and effect until all work or
service required to be performed under the terms of the Contract is satisfactorily
completed and formally accepted. Failure to do so may, at the sole discretion of County,
constitute a material breach of this Contract.
6.2.3 Contractor’s insurance shall be primary insurance as respects County, and any insurance
or self-insurance maintained by County shall not contribute to it.
6.2.4 Any failure to comply with the claim reporting provisions of the insurance policies or any
breach of an insurance policy warranty shall not affect the County’s right to coverage
afforded under the insurance policies.
6.2.5 The insurance policies may provide coverage that contains deductibles or self-insured
retentions. Such deductible and/or self-insured retentions shall not be applicable with
respect to the coverage provided to County under such policies. Contractor shall be
solely responsible for the deductible and/or self-insured retention and County, at its
option, may require Contractor to secure payment of such deductibles or self-insured
retentions by a surety bond or an irrevocable and unconditional letter of credit.
6.2.6 The insurance policies required by this Contract, except Workers’ Compensation and
Errors and Omissions, shall name County, its agents, representatives, officers, directors,
officials and employees as Additional Insureds.
6.2.7 The policies required hereunder, except Workers’ Compensation and Errors and
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against
County, its agents, representatives, officers, directors, officials and employees for any
claims arising out of Contractor’s work or service.
6.2.8 Commercial General Liability:
Commercial General Liability insurance and, if necessary, Commercial Umbrella
insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000
Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit.

SERIAL 190240-RFP
The policy shall include coverage for premises liability, bodily injury, broad form
property damage, personal injury, products and completed operations and blanket
contractual coverage, and shall not contain any provisions which would serve to limit
third party action over claims. There shall be no endorsement or modifications of the
CGL limiting the scope of coverage for liability arising from explosion, collapse, or
underground property damage.
6.2.9 Automobile Liability:
Commercial/Business Automobile Liability insurance and, if necessary, Commercial
Umbrella insurance with a combined single limit for bodily injury and property damage
of not less than $2,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in performance of the
Contractor’s work or services or use or maintenance of the premises under this Contract.
6.2.10 Workers’ Compensation:
Workers’ Compensation insurance to cover obligations imposed by Federal and State
statutes having jurisdiction of Contractor’s employees engaged in the performance of the
work or services under this Contract; and Employer’s Liability insurance of not less than
$1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000
disease policy limit.
Contractor, its contractors and its subcontractors waive all rights against Contract and its
agents, officers, directors and employees for recovery of damages to the extent these
damages are covered by the Workers’ Compensation and Employer’s Liability or
commercial umbrella liability insurance obtained by Contractor, its contractors and its
subcontractors pursuant to this Contract.
6.2.11 Certificates of Insurance:
6.2.11.1 Prior to Contract award, Contractor shall furnish the County with valid and
complete certificates of insurance, or formal endorsements as required by the
Contract in the form provided by the County, issued by Contractor’s
insurer(s), as evidence that policies providing the required coverage,
conditions and limits required by this Contract are in full force and effect.
Such certificates shall identify this contract number and title.
6.2.11.2 In the event any insurance policy(ies) required by this Contract is(are) written
on a claims made basis, coverage shall extend for two years past completion
and acceptance of Contractor’s work or services and as evidenced by annual
Certificates of Insurance.
6.2.11.3 If a policy does expire during the life of the Contract, a renewal certificate
must be sent to County fifteen (15) calendar days prior to the expiration date.
6.2.12 Cancellation and Expiration Notice:
Applicable to all insurance policies required within the Insurance Requirements of this
Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be
canceled, or be materially changed for any reason without thirty (30) days prior written
notice to Maricopa County. Contractor must provide to Maricopa County, within two (2)
business days of receipt, if they receive notice of a policy that has been or will be
suspended, canceled, materially changed for any reason, has expired, or will be expiring.
Such notice shall be sent directly to Maricopa County Office of Procurement Services
and shall be mailed or hand delivered to 320 West Lincoln Street, Phoenix, AZ 85003, or
emailed to the Procurement Officer noted in the solicitation.

SERIAL 190240-RFP
6.3 FORCE MAJEURE:
6.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the other
party on account of any loss or damage resulting from any delay or failure to perform all
or any part of this Contract if such delay or failure is caused by events, occurrences, or
causes beyond the reasonable control and without negligence of the parties. Such events,
occurrences, or causes will include Acts of God/Nature (including fire, flood, earthquake,
storm, hurricane or other natural disaster), war, invasion, act of foreign enemies,
hostilities (whether war is declared or not), civil war, riots, rebellion, revolution,
insurrection, military or usurped power or confiscation, terrorist activities,
nationalization, government sanction, lockout, blockage, embargo, labor dispute, strike,
interruption or failure of electricity or telecommunication service.
6.3.2 Each party, as applicable, shall give the other party notice of its inability to perform and
particulars in reasonable detail of the cause of the inability. Each party must use best
efforts to remedy the situation and remove, as soon as practicable, the cause of its
inability to perform or comply.
6.3.3 The party asserting Force Majeure as a cause for non-performance shall have the burden
of proving that reasonable steps were taken to minimize delay or damages caused by
foreseeable events, that all non-excused obligations were substantially fulfilled, and that
the other party was timely notified of the likelihood or actual occurrence which would
justify such an assertion, so that other prudent precautions could be contemplated.
6.4 WARRANTY OF SERVICES:
6.4.1 The Contractor warrants that all services provided hereunder will conform to the
requirements of the Contract, including all descriptions, specifications and attachments
made a part of this Contract. County’s acceptance of services or goods provided by the
Contractor shall not relieve the Contractor from its obligations under this warranty.
6.4.2 In addition to its other remedies, County may, at the Contractor's expense, require prompt
correction of any services failing to meet the Contractor's warranty herein. Services
corrected by the Contractor shall be subject to all the provisions of this Contract in the
manner and to the same extent as services originally furnished hereunder.
6.5 INSPECTION OF SERVICES:
6.5.1 The Contractor shall provide and maintain an inspection system acceptable to County
covering the services under this Contract. Complete records of all inspection work
performed by the Contractor shall be maintained and made available to County during
Contract performance and for as long afterwards as the Contract requires.
6.5.2 County has the right to inspect and test all services called for by the Contract, to the
extent practicable at all times and places during the term of the Contract. County shall
perform inspections and tests in a manner that will not unduly delay the work.
6.5.3 If any of the services do not conform to Contract requirements, County may require the
Contractor to perform the services again in conformity with Contract requirements, at no
cost to the County. When the defects in services cannot be corrected by re-performance,
County may:
6.5.3.1 Require the Contractor to take necessary action to ensure that future
performance conforms to Contract requirements; and
6.5.3.2 Reduce the Contract price to reflect the reduced value of the services performed.

SERIAL 190240-RFP
6.5.4 If the Contractor fails to promptly perform the services again or to take the necessary
action to ensure future performance in conformity with Contract requirements, County
may:
6.5.4.1 By Contract or otherwise, perform the services and charge to the Contractor,
through direct billing or through payment reduction, any cost incurred by
County that is directly related to the performance of such service; or
6.5.4.2 Terminate the Contract for default.
6.6 ORDERING AUTHORITY:
Any request for purchase shall be accompanied by a valid purchase order, issued by Office of
Procurement Services, a Purchase Order issued by the using Department or direction by a
Certified Agency Procurement Aid (CAPA) with a Purchase Card for payment.
6.7 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION:
6.7.1 This Contract does not guarantee any minimum or maximum purchases will be made.
Orders will only be placed under this Contract when the County identifies a need and
proper authorization and documentation have been approved.
6.7.2 Contractors agree to accept verbal notification of cancellation of Purchase Orders from
the County Procurement Officer with written notification to follow. Contractor
specifically acknowledges to be bound by this cancellation policy.
6.8 PURCHASE ORDERS:
County reserves the right to cancel Purchase Orders within a reasonable period of time after
issuance. Should a Purchase Order be canceled, the County agrees to reimburse the Contractor for
actual and documentable costs incurred by the Contractor in response to the Purchase Order. The
County will not reimburse the Contractor for any costs incurred after receipt of County notice of
cancellation, or for lost profits, shipment of product prior to issuance of Purchase Order, etc.
6.9 BACKGROUND CHECK:
Contractors need to be aware that there may be multiple background checks (Sheriff’s Office,
County Attorney's Office, Courts as well as Maricopa County general government) to determine if
the respondent is acceptable to do business with the County. This applies to (but is not limited to)
the Contractor, subcontractors and employees.
6.10 SUSPENSION OF WORK:
The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or
any part of the work of this contract for the period of time that the Procurement Officer determines
appropriate for the convenience of the County. No adjustment shall be made under this clause for
any suspension, delay, or interruption to the extent that performance would have been so
suspended, delayed, or interrupted by any other cause, including the fault or negligence of the
Contractor. No request for adjustment under this clause shall be granted unless the claim, in an
amount stated, is asserted in writing as soon as practicable after the termination of the suspension,
delay, or interruption, but not later than the date of final payment under the Contract.
6.11 STOP WORK ORDER:
The Procurement Officer may, at any time, by written order to the Contractor, require the
Contractor to stop all, or any part, of the work called for by this contract for a period of ninety (90)
calendar days after the order is delivered to the Contractor, and for any further period to which the
parties may agree. The order shall be specifically identified as a stop work order issued under this
clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take

SERIAL 190240-RFP
all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order
during the period of work stoppage. Within a period of 90 calendar days after a stop-work is
delivered to the Contractor, or within any extension of that period to which the parties shall have
agreed, the Procurement Officer shall either:
6.11.1 Cancel the stop work order; or
6.11.2 Terminate the work covered by the order as provided in the Default, or the Termination
for Convenience clause of this Contract.
6.11.3 The Procurement Officer may make an equitable adjustment in the delivery schedule
and/or Contract price, or otherwise, and the Contract shall be modified, in writing,
accordingly, if the Contractor demonstrates that the stop work order resulted in an
increase in costs to the Contractor.
6.12 TERMINATION FOR CONVENIENCE:
Maricopa County may terminate the Contract for convenience by providing sixty (60) calendar
days advance notice to the Contractor.
6.13 TERMINATION FOR DEFAULT:
The County may, by written notice of default to the Contractor, terminate this Contract in whole
or in part if the Contractor fails to:
6.13.1 Deliver the supplies or to perform the services within the time specified in this Contract
or any extension;
6.13.2 Make progress, so as to endanger performance of this Contract; or
6.13.3 Perform any of the other provisions of this Contract.
The County’s right to terminate this contract under these subparagraphs may be exercised if the
Contractor does not cure such failure within ten (10) business days (or more if authorized in
writing by the County) after receipt of the notice from the Procurement Officer specifying the
failure.
6.14 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST:
Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without
penalty or further obligation within three years after execution of the Contract, if any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County is at any time while the Contract or any extension of the Contract is in effect,
an employee or agent of any other party to the Contract in any capacity or consultant to any other
party of the Contract with respect to the subject matter of the Contract. Additionally, pursuant to
A.R.S § 38-511 the County may recoup any fee or commission paid or due to any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County from any other party to the Contract arising as the result of the Contract.
6.15 CONTRACTOR LICENSE REQUIREMENT:
6.15.1 The Contractor shall procure all permits, insurance, licenses and pay the charges and fees
necessary and incidental to the lawful conduct of his/her business, and as necessary
complete any required certification requirements, required by any and all governmental
or non-governmental entities as mandated to maintain compliance with and in good
standing for all permits and/or licenses. The Contractor shall keep fully informed of
existing and future trade or industry requirements, Federal, State and Local laws,
ordinances, and regulations which in any manner affect the fulfillment of a Contract and
shall comply with the same. Contractor shall immediately notify both Office of

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Procurement Services and the Department of any and all changes concerning permits,
insurance or licenses.
6.15.2 Contractor furnishing finished products, materials or articles of merchandise that will
require installation or attachment as part of the Contract, shall possess any licenses
required. Contractor is not relieved of its obligation to obtain and possess the required
licenses by subcontracting of the labor portion of the Contract. Contractors are advised
to contact the Arizona Registrar of Contractors, Chief of Licensing, to ascertain licensing
requirements for a particular contract. Contractor shall identify which license(s), if any,
the Registrar of Contractors requires for performance of the Contract.
6.16 SUBCONTRACTING:
6.16.1 The Contractor may not assign to another contractor or subcontract to another party for
performance of the terms and conditions hereof without the written consent of the
County. All correspondence authorizing subcontracting must reference the Contract
Number and identify the job project.
6.16.2 The subcontractor’s rate for the job shall not exceed that of the Prime Contractor’s rate,
as bid in the pricing section, unless the Prime Contractor is willing to absorb any higher
rates or the County has approved the increase. The subcontractor’s invoice shall be
invoiced directly to the Prime Contractor, who in turn shall pass-through the costs to the
County, without mark-up. A copy of the subcontractor’s invoice must accompany the
Prime Contractor’s invoice.
6.17 AMENDMENTS:
All amendments to this Contract shall be in writing and approved/signed by both parties. Maricopa
County Office of Procurement Services shall be responsible for approving all amendments for
Maricopa County.
6.18 ADDITIONS/DELETIONS OF REQUIREMENTS:
The County reserves the right to add and/or delete materials and services to a Contract. If a
service requirement is deleted, payment to the Contractor will be reduced proportionately, to the
amount of service reduced in accordance with the bid price. If additional materials or services are
required from a Contract, prices for such additions will be negotiated between the Contractor and
the County.
6.19 STRICT COMPLIANCE:
Acceptance by County of a performance that is not in strict compliance with the terms of the
Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of
the Contract.
6.20 VALIDITY:
The invalidity, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of the Contract.
6.21 SEVERABILITY:
The removal, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of this Contract.
6.22 RIGHTS IN DATA:
The County shall have the use of data and reports resulting from a Contract without additional cost
or other restriction except as may be established by law or applicable regulation. Each Party shall

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supply to the other Party, upon request, any available information that is relevant to a Contract and
to the performance thereunder.
6.23 NON-DISCRIMINATION:
Contractor agrees to comply with all provisions and requirements of Arizona Executive Order
2009-09 including flow down of all provisions and requirements to any subcontractors. Executive
Order 2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be
viewed and downloaded at the Arizona State Library Research website
(http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1) which is
hereby incorporated into this contract as if set forth in full herein. During the performance of this
Contract, Contractor shall not discriminate against any employee, client or any other individual in
any way because of that person’s age, race, creed, color, religion, sex, disability or national origin.
6.24 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION:
6.24.1 The undersigned (authorized official signing on behalf of the Contractor) certifies to the
best of his or her knowledge and belief that the Contractor, it’s current officers and
directors;
6.24.1.1 are not presently debarred, suspended, proposed for debarment, declared
ineligible, or voluntarily excluded from being awarded any contract or grant by
any United States Department or Agency or any state, or local jurisdiction;
6.24.1.2 have not within three (3) year period preceding this Contract;
6.24.1.3 been convicted of fraud or any criminal offense in connection with obtaining,
attempting to obtain, or as the result of performing a government entity (Federal,
State or local) transaction or contract; and
6.24.1.4 been convicted of violation of any Federal or State antitrust statues or
conviction for embezzlement, theft, forgery, bribery, falsification or destruction
of records, making false statements, or receiving stolen property regarding a
government entity transaction or contract;
6.24.1.5 are not presently indicted or criminally charged by a government entity
(Federal, State or local) with commission of any criminal offenses in connection
with obtaining, attempting to obtain, or as the result of performing a government
entity public (Federal, State or local) transaction or contract; and are not
presently facing any civil charges from any governmental entity regarding
obtaining, attempting to obtain, or from performing any governmental entity
contract or other transaction; and have not within a three (3) year period
preceding this Contract had any public transaction (Federal, State or local)
terminated for cause or default.
6.24.2 If any of the above circumstances described in the paragraph are applicable to the entity
submitting a bid for this requirement, include with your bid an explanation of the matter
including any final resolution.
6.24.3 The Contractor shall include, without modification, this clause in all lower tier covered
transactions (i.e. transactions with subcontractors) and in all solicitations for lower tier
covered transactions related to this Contract.
6.25 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS:
6.25.1 By entering into the Contract, the Contractor warrants compliance with the Immigration
and Nationality Act (INA using e-verify) and all other Federal immigration laws and
regulations related to the immigration status of its employees and A.R.S. §23-214(A). The

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Contractor shall obtain statements from its subcontractors certifying compliance and shall
furnish the statements to the Procurement Officer upon request. These warranties shall
remain in effect through the term of the Contract. The Contractor and its subcontractors
shall also maintain Employment Eligibility Verification forms (I-9) as required by the
Immigration Reform and Control Act of 1986, as amended from time to time, for all
employees performing work under the Contract and verify employee compliance using the
E-verify system and shall keep a record of the verification for the duration of the
employee’s employment or at least three (3) years, whichever is longer. I-9 forms are
available for download at USCIS.GOV.
6.25.2 The County retains the legal right to inspect Contractor and subcontractor employee
documents performing work under this Contract to verify compliance with paragraph 6.25.1
of this Section. Contractor and subcontractor shall be given reasonable notice of the
County’s intent to inspect and shall make the documents available at the time and date
specified. Should the County suspect or find that the Contractor or any of its subcontractors
are not in compliance, the County will consider this a material breach of the Contract and
may pursue any and all remedies allowed by law, including, but not limited to; suspension
of work, termination of the Contract for default, and suspension and/or debarment of the
Contractor. All costs necessary to verify compliance are the responsibility of the Contractor.
6.26 INFLUENCE:
As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort to influence an
employee or agent to breach the Maricopa County Ethical Code of Conduct or any ethical conduct
may be grounds for Disbarment or Suspension under MC1-902.
An attempt to influence includes, but is not limited to:
6.26.1 A Person offering or providing a gratuity, gift, tip, present, donation, money,
entertainment or educational passes or tickets, or any type of valuable contribution or
subsidy,
6.26.2 That is offered or given with the intent to influence a decision, obtain a contract, garner
favorable treatment, or gain favorable consideration of any kind.
If a Person attempts to influence any employee or agent of Maricopa County, the Chief
Procurement Officer, or his designee, reserves the right to seek any remedy provided by the
Maricopa County Procurement Code, any remedy in equity or in the law, or any remedy provided
by this contract.
6.27 UNIFORM ADMINISTRATIVE REQUIREMENTS:
By entering into this Contract the Contractor agrees to comply with all applicable provisions of
Title 2, Subtitle A, Chapter II, PART 200—UNIFORM ADMINISTRATIVE REQUIREMENTS,
COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in
Title 2 C.F.R. § 200 et seq.
6.28 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW:
6.28.1 In accordance with section MCI 371 of the Maricopa County Procurement Code the
Contractor agrees to retain (physical or digital copies of) all books, records, accounts,
statements, reports, files, and other records and back-up documentation relevant to this
Contract for six (6) years after final payment or until after the resolution of any audit
questions which could be more than six (6) years, whichever is latest. The County,
Federal or State auditors and any other persons duly authorized by the Department shall
have full access to, and the right to examine, copy and make use of, any and all said
materials.

SERIAL 190240-RFP
6.28.2 If the Contractor’s books, records , accounts, statements, reports, files, and other records
and back-up documentation relevant to this Contract are not sufficient to support and
document that requested services were provided, the Contractor shall reimburse Maricopa
County for the services not so adequately supported and documented.
6.29 AUDIT DISALLOWANCES:
If at any time it is determined by the County that a cost for which payment has been made is a
disallowed cost, the County shall notify the Contractor in writing of the disallowance. The course
of action to address the disallowance shall be at sole discretion of the County, and may include
either an adjustment to future invoices, request for credit, request for a check or a deduction from
current invoices submitted by the Contractor equal to the amount of the disallowance, or to require
reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable
to Maricopa County.
6.30 OFFSET FOR DAMAGES:
In addition to all other remedies at Law or Equity, the County may offset from any money due to
the Contractor any amounts Contractor owes to the County for damages resulting from breach or
deficiencies in performance of the Contract.
6.31 CONFIDENTIAL INFORMATION:
Any information obtained in the course of performing this Contract may include information that
is proprietary or confidential to the County. This provision establishes the Contractor’s obligation
regarding such information.
The Contractor shall establish and maintain procedures and controls that are adequate to assure
that no information contained in its records and/or obtained from the County or from others in
carrying out its functions (services) under the Contract shall be used by or disclosed by it, its
agents, officers, or employees, except as required to efficiently perform duties under the Contract.
The Contractor’s procedures and controls at a minimum must be the same procedures and controls
it uses to protect its own proprietary or confidential information. If, at any time during the duration
of the Contract, the County determines that the procedures and controls in place are not adequate,
the Contractor shall institute any new and/or additional measures requested by the County within
fifteen (15) calendar days of the written request to do so.
Any requests to the Contractor for County proprietary or confidential information shall be referred
to the County for review and approval, prior to any dissemination.
6.32 PUBLIC RECORDS:
Under Arizona law, all Offers submitted and opened are public records and must be retained by
the Records Manager at the Office of Procurement Services. Offers shall be open to public
inspection and copying after Contract award and execution, except for such Offers or sections
thereof determined to contain proprietary or confidential information by the Office of Procurement
Services. If an Offeror believes that information in its Offer or any resulting Contract should not
be released in response to a public record request under Arizona law, the Offeror shall indicate the
specific information deemed confidential or proprietary and submit a statement with its offer
detailing the reasons that the information should not be disclosed. Such reasons shall include the
specific harm or prejudice which may arise from disclosure. The Records Manager of the Office of
Procurement Services shall determine whether the identified information is confidential pursuant
to the Maricopa County Procurement Code.
6.33 PRICES:
Contractor warrants that prices extended to County under this Contract are no higher than those
paid by any other customer for these or similar services.

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6.34 INTEGRATION:
This Contract represents the entire and integrated agreement between the parties and supersedes
all prior negotiations, proposals, communications, understandings, representations, or agreements,
whether oral or written, express or implied.
6.35 RELATIONSHIPS:
6.35.1 In the performance of the services described herein, the Contractor shall act solely as an
independent contractor, and nothing herein or implied herein shall at any time be
construed as to create the relationship of employer and employee, co-employee,
partnership, principal and agent, or joint venture between the County and the Contractor.
6.35.2 The County reserves the right of final approval on proposed staff for all Task Orders.
Also, upon request by the County, the Contractor will be required to remove any
employees working on County projects and substitute personnel based on the discretion
of the County within Two (2) business days, unless previously approved by the County.
6.36 GOVERNING LAW:
This Contract shall be governed by the laws of the State of Arizona. Venue for any actions or
lawsuits involving this Contract will be in Maricopa County Superior Court, Phoenix, Arizona.
6.37 ORDER OF PRECEDENCE:
In the event of a conflict in the provisions of this Contract and Contractor’s license agreement, if
applicable, the terms of this Contract shall prevail.
6.38 INCORPORATION OF DOCUMENTS:
The following are to be attached to and made part of this Contract:
6.38.1 Exhibit A, Pricing;
6.38.2 Exhibit B, Scope of Work;
6.38.3 Exhibit C, Facilities Management Requirements
NOTICES:
All notices given pursuant to the terms of this Contract shall be addressed to:
For County:
Maricopa County
Office of Procurement Services
320 West Lincoln Street
Phoenix, Arizona 85003-2494
For Contractor:
DH Pace Company, Inc.
616 W. 24th St.
Tempe, AZ 85282

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EXHIBIT A
PRICING
RESPONDENT'S NAME: DH Pace Company, Inc.
COUNTY VENDOR NUMBER: VC000004026
ADDRESS: 616 W. 24th St.
Tempe, AZ 85282
P.O. ADDRESS:
TELEPHONE NUMBER: 480-968-3667
FACSIMILE NUMBER: 480-557-7232
WEB SITE: www,dhpace.com
CONTACT (REPRESENTATIVE): Joe Mumper
REPRESENTATIVE'S E-MAIL ADDRESS: Joe.mumper@dhpace.com
YES NO
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE FROM THIS
CONTRACT [ X]
ACCEPTS PROCUREMENT CARD FOR PAYMENT: (Up to $2,500) [X]
WILL OFFER REBATE (CASH OR CREDIT) FOR UTILIZING PROCUREMENT CARD: [X]
[X] NET 30 DAYS
3rd CALL:
T & M HOURLY RATES INCLUDE A ONE (1) HOUR MINIMUM PER CALL. THEN ARE BILLED
FIFTEEN (15) MINUTE INCREMENTS THEREAFTER
LABOR UOM PRICE NOTES
TECHNICIAN, REGULAR HOURS HR $75.00 1 hour minimum
TECHNICIAN, AFTER HOURS HR $125.00 2 Hour minimum
TECHNICIAN, WEEKENDS AND HOLIDAYS HR $125.00
DESIGN ASSIST TIME HR $125.00
SOFTWARE ENGINEERING SERVICES HR $80.00
LABOR PERFORMED OUTSIDE THE SCOPE OF THIS
HR $80.00
CONTRACT
MATERIALS (COST PLUS or LIST MINUS)
*Contractor shall use whichever pricing is most advantageous to the COST PLUS % LIST MINUS %
County at time of purchase
IDENTIV PARTS N/A 5%
NON-IDENTIV PARTS N/A 20%
SOFTWARE COST PLUS %
ANNUAL SOFTWARE SUPPORT AGREEMENT MARK-UP NTE COST PLUS NTE
AGREE
2% or $500 (not to exceed $500) 2%
OTHER SERVICES: UOM PRICE NOTES
TRAINING HR $75.00 3rd Party Manufacturer Training Excluded

SERIAL 190240-RFP
EXHIBIT B
SCOPE OF WORK
INTENT:
The intent of this contract is to obtain services to perform factory authorized card access device repair,
upgrades, and installation and monitoring of new or existing hardware and software for Identiv Velocity
Series 3.6 and higher client enterprise software/server and related systems
Other County departments may use this contract, however; if installing devices that will communicate with
the County Velocity server, work must be approved or performed through the Facilities management
department. Facilities Management Department/security services are not responsible for financial payments
or invoicing for services requested by other County agencies. All work will be completed as Time &
Material (T&M) work or Project work. T&M and Project work thresholds will apply as outlined below.
SCOPE OF SERVICES:
1.1 Contractor shall work mainly with the Maricopa County Facilities Management Department
(FMD) to perform work.
1.2 The Scope of Work for this Contract may consist of work which will include but is not limited to
the following systems: the Identiv Velocity system; electric lock hardware, door switches, motion
detectors, card readers, electronic photo identification badging systems, readers on applicable
elevator systems, and wiring (i.e., detection/signal circuit, door hardware devices). Further work
may include upgrades of all security control devices, ancillary components, and software as
needed.
1.2.1 Repairs may be performed under a Time and Material and include all profit, overhead
and project coordination.
1.2.2 New Installations may be performed under a Time and Material basis and include all
profit, overhead, and project coordination.
1.3 Work outside the scope includes but is not limited to: running electrical power to a new panel or
device, and modifying a door jamb to accept releasing devices, or work unrelated to performance
of a card access system.
1.4 CURRENT CARD READER SYSTEM DESCRIPTION:
1.4.1 The Identiv Electronics Velocity Series 3.6 and higher Security Information Management
System is currently installed at Maricopa County departments. Identiv’s Velocity
Security Management System delivers a broad range of security management features
utilized by Building Security, Facility Management and Security personnel. Velocity
seamlessly integrates access control, photo ID badging, smart cards, biometrics, and
interoperability with other building and business systems. From a single door application
to an enterprise-class system connecting hundreds of doors for thousands of users.
1.4.2 Equipment which will be maintained in whole or in part includes (An approximate of the
current configuration as of June 2018)*:
Count Equipment
847 Control Panels consisting of M2, MX2, M8, MX8 and M16 model
controllers with various configurations utilizing SNIB, SNIB2, AEM's
and/or REM's and Expansion Memory Boards
4095 Proximity Card Readers
3495 Doors with peripheral hardware (Door contacts, REX, Electric Locking
Device, etc.)

SERIAL 190240-RFP
36 Workstations
3 Dye Sublimation Card Printers
*Please note these are subject to change through the life of the contract.
1.5 CONTRACTOR REQUIREMENTS:
1.5.1 Contractor shall be a factory authorized Identiv Velocity systems distributor through the
life of this contract, contractor shall not be permitted to expire, be suspended, be
canceled, or be materially changed for any reason without thirty (30) days prior written
notice to Maricopa County. Contractor must provide notice of such change to Maricopa
County, within two (2) business days of receipt, if they receive notice of suspension,
cancellation, or expiration.
1.5.2 Contractor shall currently employ at least five (5) local technical staff currently certified
as Identiv Velocity technicians, each with more than three (3) years of experience in card
access systems or similar work.
1.5.3 Display proof of ownership of a minimum of five (5) service vehicles which are
sufficiently stocked to perform a wide variety of jobs which may be required under this
scope of work and which shall be inspected by the County prior to award.
1.5.4 TECHNICAL SUPPORT:
1.5.4.1 Contractor should have the ability to provide help desk support and
troubleshooting over the phone.
1.5.4.2 Contractors shall be able to support all editions of the systems. Contractors shall
provide round the clock technical support and shall propose in their bid
response, procedures and a priority list to handle County service requests.
1.5.4.3 All testing and inspections will be performed by a Certified Identiv Software
Technician.
1.6 PROJECT MANAGEMENT:
1.6.1 Project Managers: They shall support the field staff on their operations role.
1.6.2 Service & Dispatch Mangers: These individuals shall provide same day service electronic
security solutions.
1.6.3 Field Staff: These individuals shall be certified at all times to provide installation, service
and maintenance as required.
1.7 SERVICES REQUEST PROCESS:
The Contractor shall maintain availability 24/7/365 with County Standard Business operating
hours.
During County business hours the contract may receive service request via phone, or through e-
mail: AZPSIService@dhpace.com The Contractor shall follow the time response on Exhibit C
“Facilities Management Requirements”.
For after hours County shall place a call to the Call Center that operates 24/4/365.
1.8 SYSTEM UPGRADES:
1.8.1 The software system may require updating to a software that is newer and offers
advanced capabilities and accomplishes operational goals more effectively. Should the
County exercise this option, the Contractor(s) shall be notified and shall respond with a
written scope of work and fixed price quote for such upgrade. Any upgrade offered

SERIAL 190240-RFP
MUST be factory authorized and sourced. At the time of upgrade the County might
request a copy of software and its configuration.
1.8.2 The Contractor agrees to arrange all new software licenses as stipulated by the supplier.
The Contractor also agrees to supply the County appropriate software maintenance
quotes for full support and maintenance of all system software as available from the
supplier, as requested. The administrative mark-up of all software licenses and
maintenance agreements shall be included in the price schedule.
1.9 TIME AND MATERIALS WORK AND PROJECT WORK:
1.9.1 Time and Materials Work:
1.9.1.1 Cost estimates for work may be requested from Contractors by County Project
Managers which will not constitute a firm fixed quote. Estimated work with
costs below $15,000 may be performed either as Time and Material (T&M)
work or may, at the County’s option, be bid as among the Contractors awarded
in the contract. The County reserves the right to adjust the $15,000 Time and
Materials (T&M) threshold if deemed in the County’s best interest. Time and
Materials (T&M) hourly labor rates shall include all overhead, profit, and
coordination time.
1.9.1.2 Regardless of value, Repairs may be completed under T&M work except when
it is deemed in the County’s best interest to bid.
1.9.1.3 All T&M work shall only require the County to issue a work order/project
number to a Contractor as Authorization to Proceed. The work order/project
numbers shall be included on the vendor invoice.
1.9.2 Project Work:
1.9.2.1 Project work shall be work that has been planned in advance and has estimated
costs in excess of $15,000. The County reserves the right to adjust the $15,000
project threshold if deemed in the County’s best interest.
1.9.2.2 Project Work estimated to be in excess of $15,000 may be bid as follows:
1.9.2.3 Each of the contractors awarded this contract shall be provided a request for bid
containing a general Scope of Work. Contractor bid responses shall be inclusive
of all costs required to perform the work as outlined by the Scope of Work (i.e.
all necessary labor, materials, shipping, rentals, tools, sub-contractors, permits,
project coordination, consumables, sales taxes (as a separate line item),
overhead, profit and mark-up etc.). As such, each contractor MUST submit a
response, with award being made to the lowest responsive and responsible,
response, excluding taxes, for the project. Contractors are not to submit their
own project quote sheets. Only County letterhead quote sheets are acceptable.
All terms and conditions are those established under this contract. After site
review of the project, all contractors listed on this contract must submit the
project quote sheet back to the requestor, either with acceptance and a firm
price; or marked as “No Bid”.
1.9.2.4 Contractors who have submitted a “No Bid” or declined project work a
minimum of three times during any six-month period will be removed from the
list of bidders for project work for the remaining period of this contract. A
contractor removed from the list may request to be returned to the list. The
County has the sole discretion to return the contractor to the list but is under no
obligation or requirement to do so.

SERIAL 190240-RFP
1.9.2.5 If there is only a single response to a request for project quote, the County may
choose to negotiate with the responding contractor. The responding contractor
shall be required to submit all back-up documentation (line item material costs,
labor hours with rates, etc.) to the FMD Project Manager within three (3) days of
a request. This documentation shall include all sub-contractor documentation.
If an agreement cannot be reached between the County and the Contactor, either
party may terminate the discussions and the County may seek to re-bid and/or
deliver the project through other procurement options.
1.9.2.6 Upon project completion, closeout packages will contain the following
documents: warranty letters, product list, operation and maintenance manuals,
vendor list, etc.; and shall be requested by the County in the project bid.
1.10 ALLOWABLE PASS-THRU COSTS UNDER TIME AND MATERIALS WORK (WITH
MARK-UP):
1.10.1 The following fees will be allowed a five percent (5%) administrative mark-up.
Supporting documents for any allowable pass-thru cost shall accompany each final
invoice. All pass-thru supporting documents must be itemized for labor, materials, and
taxes.
1.10.2 EQUIPMENT AND TOOL RENTALS: Pricing for Equipment outlined on Attachment A
will be charged at the rate specified in the bidder response with NO MARK-UP. Other
tools or equipment rented or charged on a per use basis by Contractors while conducting
County business shall be approved by the County in advance of work being performed.
If applicable, Equipment Operator hourly rates as provided by the Contractor bid initial
solicitation response pricing, shall apply to both owned and rented equipment operated
by the Contractor. Operating costs for rented equipment which include a condition that
equipment only be operated by an employee of the rental company are allowable at the
operator rate designated by the rental company. Rental/Operating costs shall be paid by
the Contractor and invoiced to the County. Authorized rentals which not listed on
Attachment A shall be paid for by the Contractor and invoiced to the County with mark-
up.
1.10.3 PERMITS: Any permits related to the performance of County work shall be obtained by
the Contractor. Permit costs shall be paid by the Contractor and invoiced to the County
with mark-up.
1.10.4 DUMP FEES: Any dump fees incurred by the Contractor related to work performed for
the County shall be paid by the Contractor and invoiced to the County with mark-up.
1.10.5 SUB-CONTRACTOR FEES: Sub-contractor fees will be allowed a five percent (5%)
administrative mark-up only when a prime contractor is performing work under the
original Scope of Work in this contract AND only when the work is not listed on
Attachment A PRICING. Sub-contractor fees are an allowable pass-thru cost with NO
MARK-UP when contractor performs T&M work either as a General Contractor or under
one of the disciplines listed in Attachment A PRICING.
1.11 TIME AND MATERIALS CONSUMABLES CHARGE ALLOWED:
Contractor(s) must provide, all equipment, consumable shop supplies (rags, cleaners, solvents,
gasses, etc.), miscellaneous parts (screws, bolts nuts, small items etc.), tools, etc. necessary to
perform all the required services. Contractor(s) are allowed a one-time consumables charge of up
to $25.00 per work order to cover these type of expenses. Anything beyond the $25.00 limit, will
be provided at the contractor’s own expense.

SERIAL 190240-RFP
1.12 SAMPLES:
Contractors may be requested to furnish samples of items proposed for examination by the
County. Any items so requested shall be furnished at no cost to the County.
1.13 ABESTOS ABATEMENT:
1.13.1 Contractor shall notify the County immediately of any concerns regarding asbestos or
other hazardous conditions.
1.13.2 Any asbestos or other hazardous conditions discovered on the site that would impact the
repairs must be abated through a licensed asbestos abatement contractor providing air
quality and disposal certificates. This subcontracting can be coordinated either by the
contractor or the County.
1.13.3 The Contractor, if certified to handle asbestos containing materials including: sampling,
removal, abatement, and disposal, must submit proof of such with bid package.

SERIAL 190240-RFP
EXHIBIT C
FACILITIES MANAGEMENT REQUIREMENTS
1.0 HOURS OF SERVICE (any fluctuations to these hours will be handled in the Solicitation):
1.1 REGULAR HOURS are between the hours of 6:00 AM and 6:00 PM, Monday through Friday,
excluding County holidays.
1.2 AFTER HOURS are between the hours of 6:00 PM and prior to 6:00 AM, Monday through
Friday.
1.3 WEEKENDS are anytime on a Saturday or a Sunday.
1.4 HOLIDAYS are County holidays.
1.5 Services shall be available 24 hours per day, 7 days per week, 365 days per year.
1.6 The Facilities Management Parts Warehouse is open for deliveries between the hours of 7:00 AM
to 3:00 PM weekdays except for County holidays.
2.0 BEGINING OF WORK:
2.1 Contractor shall provide 24 hours per day, 7 days per week, 365 days per year telephone access,
and respond to a call for services within thirty (30) minutes of receipt via phone or email.
2.2 During REGULAR HOURS, AFTER HOURS, WEEKEND or HOLIDAYs, Contractor shall
respond on-site to begin work within four (4) hours of receipt of a service request unless arranged
for a later date/time with the County per the work order or notice to proceed.
2.3 The four (4) hour response time shall carryover to the next working day if called into Contractor’s
office as a non-emergency call after 2:00 PM. The Contractor will be required to begin work by
8:00 AM the following day.
2.4 Contractors shall respond to EMERGENCY requests immediately and report on-site to begin
work within two (2) hours service call request regardless of the time of day, WEEKEND or
HOLIDAY.
3.0 TRIP CHARGE:
One-time trip charges of $50.00 (one per work order) are permitted when Time and Materials work is
requested at the following sites ONLY:
3.1 MCSO Lake Aid Stations (Apache, Bartlett, Blue Point, Canyon and Saguaro)
3.2 County offices located in Gila Bend, AZ
3.3 County offices located in Buckeye, AZ
3.4 County offices located in Aguila, AZ
4.0 DEAD END CHARGE:
If the contractor is unable to locate a County representative familiar with the work or is unable to gain
access to the work site, the Contractor shall call the County Boiler Room (602-506-3310). The Boiler
Room technician will give contractors further instruction at this time. If the Contractor is delayed or turned
away, a $50.00 trip charge shall be authorized by the County.

SERIAL 190240-RFP
5.0 CONTRACTOR REQUIREMENTS:
5.1 Contractor shall provide and maintain during the entire period of this contract, all labor,
supervision, materials, effort, tools, and equipment sufficient in number, condition and capacity to
efficiently perform the work and render the services required by this contract. Contractor shall
provide evidence of his ability to furnish equipment and personnel. The Contractor’s service truck
fleet and/or warehouse shall carry sufficient supply of repair parts and equipment to perform
services per Scope of Work presented.
5.2 The Contractor shall perform the work in such a way as to minimize disruption to the normal
operation of the County site and building occupants. Upon completion of work, the Contractor is
responsible for cleaning and removing from the job site; all debris, materials, and equipment
associated with the work performed and County property is restored to the same condition prior to
start of the job. Such disturbances may include, but are not limited to: loose dirt, dislocated gravel;
removed vegetation; footprints; old asphalt/concrete; etc. Documentation will be performed
through an audit and feedback system of contract administration. If an inspection reveals that the
Contractor failed to clean up after work has been performed, the County will notify the Contractor
of the discrepancy and the Contractor will have twenty-four (24) hours to make the needed
correction. Should the Contractor fail to correct noted issues, the County reserves the right to
make other arrangements to have the area cleaned and the cost of such work shall be offset from
any monies due the Contractor.
5.3 The Contractor shall perform all services in such a manner that does not damage County property.
In the event damage occurs to Maricopa County property, or any adjacent property due to any
services performed under this contract, the Contractor shall notify the County representative
immediately of damages and replace or repair the same at no cost to the County. If damage caused
by the Contractor has to be repaired or replaced by the County, and the cost of such work shall be
deducted from the monies due the Contractor.
5.4 Contractors must have a facility sufficient to support the work contemplated by this contract
within 50 miles of 401 W Jefferson St, Phoenix AZ 85003.
5.5 The County will inspect vendor facilities prior to award and reserves the right to make award
based on the condition and quality of vendor facilities and equipment.
5.6 The Contractor agrees to utilize only experienced, responsible, and capable people in the
performance of the work.
5.7 All vehicles used by Contractor shall be clearly identified with the name of the company on each
side of the equipment, including personnel transportation vehicles. The letters shall be of such size
that they are distinguishable from a reasonable distance.
5.8 All employees of the Contractor shall wear a company uniform identified with the company name
consisting of a minimum of one of the following:
 Shirt/blouse
 Vest
 Cap
5.9 Only authorized employees of the Contractor are allowed on the premises of Maricopa County.
Contractor’s employees are NOT to be accompanied in their work area by acquaintances, family
members, assistants, or any other person unless said person is an authorized employee of the
Contractor.
5.10 All work must comply with EPA, OSHA, and any State, County, or local regulations in effect at
each service location. Contractor shall adhere to all regulations, rules, ordinances, and standards
set by Federal, State, County, and Municipal governments pertaining to safety on the jobsite. If the
Contractor is found not to be in compliance with Federal, State, County, and/or Municipal safety

SERIAL 190240-RFP
rules, ordinances, policy, procedure, or codes, the County may, in accordance with the
“Suspension of Work” clause of the contract, suspend the work without cost to the County until
such non-compliant issues are rectified to the satisfaction of the Using Agency. Continued non-
compliance may result in termination.
6.0 BUILDING ACCESS:
6.1 The Contractor may be provided access to County Facilities at the discretion of Facilities
Management. keys, badges, or access cards will be provided per the following guidelines:
6.2 Contractor employees may sign out a set of keys (all looped on a single key ring) upon arrival at
site, and must turn-in key set after completion of duties unless they are issued a permanent key.
6.3 Permanent keys may be provided to Contractor employees on a case-by-case basis. Should an
employee leave the Contractor’s work force, Contractor must immediately notify the County and
keys, badges, and access cards must be returned to the County.
6.4 The Contractor shall notify the County within twenty-four (24) hours if any keys, badges, or
access cards are lost, misplaced, stolen or otherwise not within the Contractor’s control.
6.5 Once this agreement is complete, expired, or terminated, the Contractor shall immediately return
all keys, badges, or access cards to the County.
6.6 Failure to comply with these requirements may result in the Contractor being assessed the cost of
replacing keys or access cards and any associated cost to ensure the security of County facilities
including but not limited to, re-keying the ENTIRE building at the expense of the Contractor.
7.0 WARRANTY:
7.1 Service and/or Repair Warranty:
The Warranty shall cover all parts and labor for a period of ninety (90) days from formal
acceptance by the County. Any manufacturer warranty beyond ninety (90) days shall be passed on
to the County.
7.2 Project and/or New Installation Warranty:
The Warranty shall cover all parts and labor for a period of one (1) year from formal acceptance
by the County. Any manufacturer warranty beyond one (1) year shall be passed on to the County.
8.0 CANCELLATION COST:
Any scheduled work cancelled without a minimum of 48 hours prior notice to the County will be
rescheduled with the Contractor and is subject up-to a 25% reduction of the cost.
9.0 SALVAGE:
Salvage and trade-in rights shall be evaluated on a project-by-project basis by the County and shall be
determined prior to incorporation in the contractor’s bid price. Salvageable materials without pre-approved
contractor salvage rights shall be securely stored and are not to be transported off the site without written
permission from Maricopa County. If Contractor is given salvage rights, salvageable materials shall be
removed daily. On-site storage of contractor’s salvaged materials is not permitted.
10.0 DELIVERY:
10.1 Delivery shall be made to the County no later than 3:00 PM on the seventh (7th) calendar day after
order is received.

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10.2 Exceptions to delivery schedule will be special order items that must be identified to the County.
10.3 Maricopa County reserves the right to obtain material on the open market in the event vendors fail
to make delivery and charge any price differential to the vendor.
10.4 Delivery will be made to the following address:
FACILITIES MANAGEMENT DIVISION (FMD) WAREHOUSE
2401 S. 28th Dr.
Phoenix, AZ 85009
Warehouse Manager: 602-506-1935
Warehouse Specialist: 602-506-1943
Receiving hours: 7:00 AM – 3:00 PM
11.0 FACILITIES MANAGEMENT INVOICES AND PAYMENTS:
11.1 Payment terms shall be calculated based on the date a properly completed invoice is received by
the County.
11.2 Contractors shall provide the County with invoices no later than fourteen (14) days after all
services and delivery of goods are complete and accepted by the County rendered final.
11.3 Invoices should contain all of the following information at a minimum:
 Company name, address and contact information
 County bill-to name and contact/requestor information
 Building name and building number
 County purchase order number
 Contract or BidSync agreement number
 Maximo (Facilities Management) work order number
 Invoice number and date
 Date of service or delivery (for Project work: use “Completion date”)
 Description of services performed
 Line item description of parts and materials (Time and Materials work)
 Line item labor breakdown: arrival and completion time, rate per hour x no. of hours by
personnel type (Time & Materials work)
 Total amount due with tax amounts separated (Time and Materials work).
*On a separate line, clearly indicate the tax rate being applied
 Payment Terms as stated in the agreement
11.4 Questions regarding billing or invoicing shall be directed to the email address below.
11.5 Invoices shall be e-mailed to: FMD-ACCOUNTSPAYABLE@MAIL.MARICOPA.GOV

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11.6 If invoices cannot be e-mailed, send by mail to:
Maricopa County Facilities Management – Accounts Payable
401 W. Jefferson
Phoenix, Arizona 85003
11.7 Payment shall be made to the Contractor by the Accounts Payable/Finance department through an
Electronic Funds Transfer (EFT) process. After Contract Award the Contractor shall complete the
Contractor Registration Form located on the County Department of Finance Contractor
Registration Web Site. http://www.maricopa.gov/Finance/Vendors.aspx
11.8 EFT payments to the routing and account numbers designated by the Contractor will include the
details on the specific invoices that the payment covers. The Contractor is required to discuss
remittance delivery capabilities with their designated financial institution for access to those
details.

SERIAL 190240-RFP
DH PACE COMPANY INC., 616 W 24TH STREET, TEMPE, AZ 85282
PRICING SHEET: NIGP CODE 99022
Terms: NET 30
Vendor Number: VC0000004026
Certificates of Insurance Required
Contract Period: To cover the period ending May31, 2021.