PHOENIX CHAMBER MARICOPA COUNTY UPDATE 9.16.19.PPTX

Business Retention &
Expansion Program
Maricopa County Board of Supervisors
September 16, 2019

Business Retention & Expansion
Program


FY19 Goals
§ Business Retention & Expansion
§ Quality over Quantity
§ Quarterly “Pulse of Business” Surveys
§ Workforce Development
§ Regional Awareness
§ Economic Development Insider Series/State of the County
§ Economy in Focus Newsletter
§ Policy & Advocacy
§ Phoenix Health Care Sector Partnership

Performance Metrics
FY 2019 FY 2019 FY 2019 FY 2020
Goal Actual % of Goal Goal
Business Retention & Expansion
100 120 120% 120
Visits
Business Retention & Expansion
12 13 108% 16
Visits - C-Suite
Business Surveys/Results/
4 4 100% 4
Analysis Report
Workforce Collaborative
Meetings/Number of 16 86 538% 6
Collaboratives
Regional Awareness - EDIS 6 6 100% 6
Regional Awareness – Economy
12 12 100% 12
in Focus
Phoenix Health Care Sector
2 2 100% 2
Partnership

120 Chamber BRE
visits in FY19
Goal 100
1,191 total BRE
visits in FY19*
More than 4,600
total BRE visits
since 2015*
* Visits in conjunction with the Arizona Commerce Authority and the City of Phoenix

Business Friendly
Companies visited who rated the business climate
as “Good” or “Excellent”
98% 99.5%
87.6%
80%
July 2016 March 2017 March 2018 June 2019

Pulse of Business Survey
Health of Business Health of Local Economy
73.8% “Strong” or “Very 78.7% “Strong” or “Very Strong”
Strong”

Pulse of Business Survey
#1 Challenge = Workforce
Top Issues:
• Availability of labor
• Cost of labor
• Employee retention
• Lack of experience


The results of four years of comprehensive
business visits led to the creation of…

Workforce Development

Workforce Collaborative Outcomes 2019
Hospital Collaborative
Pain Point: Lack of Specialty Nurses
Challenge: Lack of specialty training programs in the market
• Lack of simulation space during peak hours
• Lack of instructors and preceptors
• Shortage of clinicals
Legislature awards $5.8m to the Maricopa County Community
College District to build new simulation facilities

Workforce Collaborative Outcomes 2019
Financial Services Collaborative
Pain Point: Lack of Licensed Financial Services Professionals
Challenge: Costly to train individuals to sit for exams and
ultimately have a 30% failure rate
Solution:
• Launched Finance Industry Training (FIT) for Securities Industry
Exam (SIE)
• Transitioned training to Maricopa Corporate College in April 2019

Workforce Collaborative Strategies 2020
Construction: Launch Build Your Future Arizona – October 2019
Hospitals: Launch new training programs in Telemetry, Critical
Care and OR
Financial Services: Scale FIT program to community college and
university for-credit programs
Cyber: Scale Apprenti Arizona

Workforce Collaborative Strategies 2020
Launch new collaboratives
• Advanced Manufacturing
• Information Technology

Wellness
EATWELL LIVEWELL PLAYWELL WORKWELL
Impacting 300,000+ employees throughout Arizona

FY 2020 Focus
§ Maintain quality BRE visits
§ Provide strong data and analytics on business climate
§ Enhance and scale workforce collaboratives
§ Promote Maricopa County as a great place to work and
do business

Let’s keep moving Maricopa
County forward!
Todd Sanders
President & CEO
Jennifer Mellor
Chief Innovation Officer
Greg Tilque
Senior Economic Development Manager