RESOLUTION 19-010 RE FY 2019-20 AGENCY ANNUAL PLAN.PDF

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TABLE OF CONTENTS
A.1. PHA Annual Plan HUD 50075‐ST .......................................................................................................... 3
B.1. Plan Elements Revised ......................................................................................................................... 7
Deconcentration and Other Policies that Govern Eligibility, Selection, Admissions ...................... 8
Financial Resources ......................................................................................................................... 9
Rent Determination ...................................................................................................................... 10
B.2. New Activities .................................................................................................................................... 11
HCV Summary ............................................................................................................................... 12
Project Based Vouchers ................................................................................................................ 16
B.3. Fiscal Year Audit ................................................................................................................................ 18
B.4. Civil Rights Cert & Board Resolution ................................................................................................ 20
B.5. Certification of PHA Plan Consistency with Consolidated Plan ........................................................ 23
B.6. Progress Report ................................................................................................................................. 25
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Streamlined Annual U.S. Department of Housing and Urban Development OMB No. 2577-0226
Office of Public and Indian Housing Expires 02/29/2016
PHA Plan
(HCV Only PHAs) DRAFT
Purpose. The 5‐Year and Annual PHA Plans provide a ready source for interested parties to locate basic PHA policies, rules, and requirements concerning
the PHA’s operations, programs, and services, and informs HUD, families served by the PHA, and members of the public of the PHA’s mission, goals and
objectives for serving the needs of low‐ income, very low‐ income, and extremely low‐ income families
Applicability. Form HUD‐50075‐HCV is to be completed annually by HCV‐Only PHAs. PHAs that meet the definition of a Standard PHA, Troubled PHA,
High Performer PHA, Small PHA, or Qualified PHA do not need to submit this form. Where applicable, separate Annual PHA Plan forms are available for
each of these types of PHAs.
Definitions.
(1) High‐Performer PHA – A PHA that owns or manages more than 550 combined public housing units and housing choice vouchers, and was designated as a
high performer on both of the most recent Public Housing Assessment System (PHAS) and Section Eight Management Assessment Program (SEMAP)
assessments if administering both programs, or PHAS if only administering public housing.
(2) Small PHA ‐ A PHA that is not designated as PHAS or SEMAP troubled, or at risk of being designated as troubled, that owns or manages less than 250 public
housing units and any number of vouchers where the total combined units exceeds 550.
(3) Housing Choice Voucher (HCV) Only PHA ‐ A PHA that administers more than 550 HCVs, was not designated as troubled in its most recent SEMAP
assessment, and does not own or manage public housing.
(4) Standard PHA ‐ A PHA that owns or manages 250 or more public housing units and any number of vouchers where the total combined units exceeds 550, and
that was designated as a standard performer in the most recent PHAS and SEMAP assessments.
(5) Troubled PHA ‐ A PHA that achieves an overall PHAS or SEMAP score of less than 60 percent.
(6) Qualified PHA ‐ A PHA with 550 or fewer public housing dwelling units and/or housing choice vouchers combined, and is not PHAS or SEMAP troubled.
A. PHA Information.
A.1 PHA Name: HOUSING AUTHORITY OF MARICOPA COUNTY PHA Code: AZ009
PHA Plan for Fiscal Year Beginning: (MM/YYYY): 07/2019
PHA Inventory (Based on Annual Contributions Contract (ACC) units at time of FY beginning, above) 1724 (53 RAD PBVs, 45 Mainstream, 29 FUP,
5 VASH)
Number of Housing Choice Vouchers (HCVs) 1592
PHA Plan Submission Type: Annual Submission Revised Annual Submission
Availability of Information. In addition to the items listed in this form, PHAs must have the elements listed below readily available to the public.
A PHA must identify the specific location(s) where the proposed PHA Plan, PHA Plan Elements, and all information relevant to the public hearing
and proposed PHA Plan are available for inspection by the public. Additionally, the PHA must provide information on how the public may
reasonably obtain additional information of the PHA policies contained in the standard Annual Plan, but excluded from their streamlined
submissions. At a minimum, PHAs must post PHA Plans, including updates, at the main office or central office of the PHA. PHAs are strongly
encouraged to post complete PHA Plans on their official website.
HAMC Website www.maricopahousing.org
HAMC Administrative Office, 8910 N. 78th Avenue, Peoria AZ 85345
Peoria Housing Office, 10950 N. 87th Avenue, Peoria AZ 85345
Rose Terrace Housing Office, 525 E. Harrison Drive, Avondale AZ 85323
Surprise Housing Office, 12976 W. Cottonwood, Surprise AZ 85378
Mesa Housing Office, 710 W. 8th Avenue, Mesa AZ 85210
PHA Consortia: (Check box if submitting a joint Plan and complete table below)
Program(s) not in the
Participating PHAs PHA Code Program(s) in the Consortia No. of Units in Each Program
Consortia
Lead HA:
Page 1 of 4 form HUD-50075-HCV (12/2014) 3

B. Annual Plan.
B.1 Revision of PHA Plan Elements.
(a) Have the following PHA Plan elements been revised by the PHA since its last Annual Plan submission?
Y N
Housing Needs and Strategy for Addressing Housing Needs.
Deconcentration and Other Policies that Govern Eligibility, Selection, and Admissions.
Financial Resources.
Rent Determination.
Operation and Management.
Informal Review and Hearing Procedures.
Homeownership Programs.
Self Sufficiency Programs and Treatment of Income Changes Resulting from Welfare Program Requirements.
Substantial Deviation.
Significant Amendment/Modification.
(b) If the PHA answered yes for any element, describe the revisions for each element(s):
Refer to Appendix B.1
B.2 New Activities
(a) Does the PHA intend to undertake any new activities related to the following in the PHA’s current Fiscal Year?
Y N
Project Based Vouchers.
(b) If this activity is planned for the current Fiscal Year, describe the activities. Provide the projected number of project‐based units and general
locations, and describe how project‐basing would be consistent with the PHA Plan.
Refer to Appendix B.2
B.3 Most Recent Fiscal Year Audit.
(a) Were there any findings in the most recent FY Audit?
Y N N/A
(b) If yes, please describe:
Refer to Appendix B.3
B.4 Civil Rights Certification
Form HUD‐50077, PHA Certifications of Compliance with the PHA Plans and Related Regulations, must be submitted by the PHA as an electronic
attachment to the PHA Plan.
Refer to Appendix B.4
B.5 Certification by State or Local Officials.
Form HUD 50077‐SL, Certification by State or Local Officials of PHA Plans Consistency with the Consolidated Plan, must be submitted by the PHA
as an electronic attachment to the PHA Plan.
Refer to Appendix B.5
B.6 Progress Report.
Provide a description of the PHA’s progress in meeting its Mission and Goals described in its 5‐Year PHA Plan.
Refer to Appendix B.6
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Page 2 of 4 form HUD-50075-HCV (12/2014)

B.7 Resident Advisory Board (RAB) Comments.
(a) Did the RAB(s) provide comments to the PHA Plan?
Y N
(a) If yes, comments must be submitted by the PHA as an attachment to the PHA Plan. PHAs must also include a narrative describing their
analysis of the RAB recommendations and the decisions made on these recommendations.
Instructions for Preparation of Form HUD‐50075‐HCV
Annual PHA Plan for HCV Only PHAs
___________________________________________________________________________
A. PHA Information. All PHAs must complete this section. (24 CFR §903.23(4)(e))
A.1 Include the full PHA Name, PHA Code, PHA Type, PHA Fiscal Year Beginning (MM/YYYY), Number of Housing Choice Vouchers (HCVs), PHA Plan
Submission Type, and the Availability of Information, specific location(s) of all information relevant to the public hearing and proposed PHA Plan.
PHA Consortia: Check box if submitting a Joint PHA Plan and complete the table. (24 CFR §943.128(a))
B. Annual Plan. All PHAs must complete this section. (24 CFR §903.11(c)(3))
B.1 Revision of PHA Plan Elements. PHAs must:
Identify specifically which plan elements listed below that have been revised by the PHA. To specify which elements have been revised, mark the “yes”
box. If an element has not been revised, mark “no."
Housing Needs and Strategy for Addressing Housing Needs. Provide a statement addressing the housing needs of low‐income, very low‐income
families who reside in the PHA’s jurisdiction and other families who are on the Section 8 tenant‐based waiting list. The statement must identify the
housing needs of (i) families with incomes below 30 percent of area median income (extremely low‐income), (ii) elderly families and families with
disabilities, and (iii) households of various races and ethnic groups residing in the jurisdiction or on the waiting list based on information provided by the
applicable Consolidated Plan, information provided by HUD, and other generally available data. The identification of housing needs must address issues
of affordability, supply, quality, accessibility, size of units, and location. (24 CFR §903.7(a)(1) and 24 CFR §903.7(a)(2)(i)). Provide a description of the
PHA’s strategy for addressing the housing needs of families in the jurisdiction and on the waiting list in the upcoming year. 24 CFR §903.7(a)(2)(ii)
Deconcentration and Other Policies that Govern Eligibility, Selection, and Admissions. A statement of the PHA’s policies that govern resident or
tenant eligibility, selection and admission including admission preferences for HCV. (24 CFR §903.7(b))
Financial Resources. A statement of financial resources, including a listing by general categories, of the PHA’s anticipated resources, such as PHA
HCV funding and other anticipated Federal resources available to the PHA, as well as tenant rents and other income available to support tenant‐based
assistance. The statement also should include the non‐Federal sources of funds supporting each Federal program, and state the planned use for the
resources. (24 CFR §903.7(c))
Rent Determination. A statement of the policies of the PHA governing rental contributions of families receiving tenant‐based assistance,
discretionary minimum tenant rents , and payment standard policies. (24 CFR §903.7(d))
Operation and Management. A statement that includes a description of PHA management organization, and a listing of the programs
administered by the PHA. (24 CFR §903.7(e)(3)(4)).
Informal Review and Hearing Procedures. A description of the informal hearing and review procedures that the PHA makes available to its
applicants. (24 CFR §903.7(f))
Homeownership Programs. A statement describing any homeownership programs (including project number and unit count) administered by the
agency under section 8y of the 1937 Act, or for which the PHA has applied or will apply for approval. (24 CFR §903.7(k))
Self Sufficiency Programs and Treatment of Income Changes Resulting from Welfare Program Requirements. A description of any PHA programs
relating to services and amenities coordinated, promoted, or provided by the PHA for assisted families, including those resulting from the PHA’s
partnership with other entities, for the enhancement of the economic and social self‐sufficiency of assisted families, including programs provided or
offered as a result of the PHA’s partnerships with other entities, and activities under section 3 of the Housing and Community Development Act of 1968
and under requirements for the Family Self‐Sufficiency Program and others. Include the program’s size (including required and actual size of the FSS
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Page 3 of 4 form HUD-50075-HCV (12/2014)

program) and means of allocating assistance to households. (24 CFR §903.7(l)(i)) Describe how the PHA will comply with the requirements of section
12(c) and (d) of the 1937 Act that relate to treatment of income changes resulting from welfare program requirements. (24 CFR §903.7(l)(iii)).
Substantial Deviation. PHA must provide its criteria for determining a “substantial deviation” to its 5‐Year Plan. (24 CFR §903.7(r)(2)(i))
Significant Amendment/Modification. PHA must provide its criteria for determining a “Significant Amendment or Modification” to its 5‐Year and
Annual Plan. Should the PHA fail to define ‘significant amendment/modification’, HUD will consider the following to be ‘significant amendments or
modifications’: a) changes to rent or admissions policies or organization of the waiting list; or b) any change with regard to homeownership programs.
See guidance on HUD’s website at: Notice PIH 1999‐51. (24 CFR §903.7(r)(2)(ii))
If any boxes are marked “yes”, describe the revision(s) to those element(s) in the space provided.
B.2 New Activity. If the PHA intends to undertake new activity using Housing Choice Vouchers (HCVs) for new Project‐Based Vouchers (PBVs) in the current
Fiscal Year, mark “yes” for this element, and describe the activities to be undertaken in the space provided. If the PHA does not plan to undertake this
activity, mark “no.” (24 CFR §983.57(b)(1) and Section 8(13)(C) of the United States Housing Act of 1937.
Project‐Based Vouchers (PBV). Describe any plans to use HCVs for new project‐based vouchers. If using PBVs, provide the projected number of
project‐based units and general locations, and describe how project‐basing would be consistent with the PHA Plan.
B.3 Most Recent Fiscal Year Audit. If the results of the most recent fiscal year audit for the PHA included any findings, mark “yes” and describe those
findings in the space provided. (24 CFR §903.11(c)(3), 24 CFR §903.7(p))
B.4 Civil Rights Certification. Form HUD‐50077, PHA Certifications of Compliance with the PHA Plans and Related Regulation, must be submitted by the
PHA as an electronic attachment to the PHA Plan. This includes all certifications relating to Civil Rights and related regulations. A PHA will be
considered in compliance with the AFFH Certification if: it can document that it examines its programs and proposed programs to identify any
impediments to fair housing choice within those programs; addresses those impediments in a reasonable fashion in view of the resources available;
works with the local jurisdiction to implement any of the jurisdiction’s initiatives to affirmatively further fair housing; and assures that the annual plan is
consistent with any applicable Consolidated Plan for its jurisdiction. (24 CFR §903.7(o))
B.5 Certification by State or Local Officials. Form HUD‐50077‐SL, Certification by State or Local Officials of PHA Plans Consistency with the Consolidated
Plan, including the manner in which the applicable plan contents are consistent with the Consolidated Plans, must be submitted by the PHA as an
electronic attachment to the PHA Plan. (24 CFR §903.15)
B.6 Progress Report. For all Annual Plans following submission of the first Annual Plan, a PHA must include a brief statement of the PHA’s progress in
meeting the mission and goals described in the 5‐Year PHA Plan. (24 CFR §903.11(c)(3), 24 CFR §903.7(r)(1))
B.7 Resident Advisory Board (RAB) comments. If the RAB provided comments to the annual plan, mark “yes,” submit the comments as an attachment to
the Plan and describe the analysis of the comments and the PHA’s decision made on these recommendations. (24 CFR §903.13(c), 24 CFR §903.19)
This information collection is authorized by Section 511 of the Quality Housing and Work Responsibility Act, which added a new section 5A to the U.S. Housing Act of 1937, as
amended, which introduced the Annual PHA Plan. The Annual PHA Plan provides a ready source for interested parties to locate basic PHA policies, rules, and requirements
concerning the PHA’s operations, programs, and services, and informs HUD, families served by the PHA, and members of the public for serving the needs of low‐ income, very low‐
income, and extremely low‐ income families.
Public reporting burden for this information collection is estimated to average 4.5 hour per response, including the time for reviewing instructions, searching existing data sources,
gathering and maintaining the data needed, and completing and reviewing the collection of information. HUD may not collect this information, and respondents are not required
to complete this form, unless it displays a currently valid OMB Control Number.
Privacy Act Notice. The United States Department of Housing and Urban Development is authorized to solicit the information requested in this form by virtue of Title 12, U.S.
Code, Section 1701 et seq., and regulations promulgated thereunder at Title 12, Code of Federal Regulations. Responses to the collection of information are required to obtain a
benefit or to retain a benefit. The information requested does not lend itself to confidentiality
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Page 4 of 4 form HUD-50075-HCV (12/2014)

Appendix B. 1 Plan Elements Revised
Appendix B. 1: Revision of PHA Plan Elements
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B.1 Deconcentration and Other Policies that Govern Eligibility, Selection, and Admissions
HAMC is instituting an HCV preference for non‐elderly persons living with disabilities (10 Points) who are transitioning out of
institutional and other segregated settings, at serious risk of institutionalization, or at risk of becoming homeless.
HAMC is instituting a preference pursuant to HUD Notice 2013‐21, to establish a preference for those who meet the HUD
definition of homelessness. Referrals for the homeless preference will be provided through Maricopa County/Phoenix HUD‐
funded Continuum of Care. Additionally, the preference is based on the understanding that:
1. this preference will be subordinate to the HUD regulatory preference for persons who are displaced by government action or
a presidentially‐declared disaster; and,
2. these preferences are merely preferences, and not requirements, for housing at Casa Bonitas. All applicants that meet the
normal eligibility requirements for the Section 8 program are still eligible for housing and, if there are no preference‐eligible
residents on the waiting list, owners will not hold units open because of the residency preference. In these situations, owners
must admit the next program‐eligible household on the waiting list.
This preference will be instituted for the development referred to as Casa Bonitas, and include the following HAMC properties:
Peoria
• Varney Homes: 11503 N. 82nd Drive, Peoria, AZ
• Parkview Estates: 10950 North 87th Avenue, Peoria, AZ
• John Hammond Homes, 8500 West Washington, Peoria, AZ
Tolleson
• Baden Homes: 1003 N. 93rd Avenue, Tolleson, AZ
• John Hollar Homes, 9201‐9203 West Roosevelt Tolleson, AZ
Guadalupe
• Father Fidelis : 9209 Calle Tomi, Guadalupe, AZ
Surprise
• Paradise Homes: 12618 Paradise Lane, Surprise, AZ
• Casa Bonitas Homes: 12976 Cottonwood, Surprise, AZ
El Mirage
• Villa Monte Rosa: 14001 N. 5th Ave, El Mirage, AZ
• Flora Statler Homes: 1412 North First Avenue, El Mirage, AZ
A number of HAMC properties converted from Public Housing to PBV or PBRA in recent years, and once the property converts,
eligible residents have a new “choice mobility” option which allows the resident to request a Housing Choice Voucher the
household can use to select a rental unit in the private market. Under the PBV program, the resident may request an HCV after
living in a RAD converted property for 1 year. Under the PBRA program, they can request HCV after having lived at the RAD‐
converted property for 2 years. Residents exercising their choice mobility rights will receive priority on HAMC’s waitlist.
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B.1 Financial Resources
Sources Planned $ Planned Uses
1. Federal Grants
a. Project Based Rental 3,349,191 PBRA Property operations
Assistance
b. Annual Contributions for 13,824,132 Housing and Utility Voucher payments
Housing Choice Voucher – Based for the HCV Program for Port‐Outs and
Assistance – Subsidy S8 Project based vouchers.
c. Annual Contributions for 990,301 Operating/Administrative Expenses
Housing Choice Voucher – Based
Assistance ‐ Administration
d. FSS Family Self Sufficiency 138,000 Grant Awarded for FSS programming
2. Other Income Non Federal
Sources
a. Tenant Rents 1,651,656 Rental to fund operations and
maintenance for Public Housing
properties
b. Affordable Housing Program $1,500,000 Funds will be used for development of
Norton
c. Resident Support Services‐Madison $61,800 Funds on site Resident Support
Services
d. Resident Support Services‐Coffelt $158,448 Funds on site Resident Support
Services
e. Bridge to Permanency Program $1,003,702 Housing Assistance Payments and
Supportive Services for Special
Populations
f. TBRA Homelessness $273,599 Housing Assistance Payment and
Supportive Services for Special
Populations
g. Arizona Community Foundation $100,000 Predevelopment Funds for Claire
Feldstat
h. Valley of the Sun United Way‐ $50,000 Resident Programming
Resident Programs
i. Mercy Maricopa Integrated Care $1,000,000 Housing Programs and Services
j. Mercy Maricopa Integrated Care $1,530,000 Housing Programs and Services‐Rental
Subsidy
k. Heathcare Providers $100,000 Housing Support Services and Health
Initiatives
l. Tribal Grants $100,000 Housing Programs and Services
Total Resources $25,830,829
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B.1 Rent Determination
HCV Administrative Policy Chapter 10.5 Payment Standards for the Voucher Program
The Payment Standard is used to calculate the housing assistance payment for a family and is based on Fair Market Rents (FMR)
published by HUD on an annual basis. Maricopa County is included in the Phoenix Metropolitan Statistical Area (SMA) Fair Market
Rents.
HAMC will maintain the payment standards at a minimum of 90% and a maximum of 110% of the published FMR. HAMC will
review and analyze the payment standards on an annual basis but will not revise the payment standards each year when the new
FMR’s are published if the current payment standards remain at a minimum of 90% and a maximum of 100% of the newly
published FMR’s.
When reviewing the payment standard on an annual basis, HAMC will consider the available budget authority and determine if a
reduction in payment standards is needed including an amount below 90% of the published FMR, to assist a maximum number
of households up to HAMC’s baseline allocation. If it is determined that payment standards below 90% of FMR is needed, a
waiver will be secured from HUD with corresponding justification.
Case by case reviews of a higher payment standard will be considered as a reasonable accommodation for a family that includes
a person with disabilities. If appropriate, HAMC will approve a payment standard up to 120% of the FMR.
Effective January 1, 2019, HAMC increased the payment standard for 1 and 2 bedroom units to 100% of the FMR, and 0, 3, and 4
bedroom units to 90% of the FMR, updating the Payment Standards as follows:
Bedroom Size Fair Market Rent 2019 HAMC Payment Standard
0 $744 $670
1 $868 $868
2 $1073 $1073
3 $1551 $1396
4 $1776 $1598
5 $1951 $1833
6 $2206 $2072
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Appendix B. 2 New Activities
Appendix B. 1: Revision of PHA Plan Elements
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B.2 Housing Choice Voucher – Administrative Plan Changes & New Activities
Administrative Plan Changes
Chapter Subject Comments
Added language regarding termination of assistance to those who
1.14 Violence Against Women’s Act
commit VAWA acts.
Added HAMC shall not . . . deny an individual opportunity to
1.7 Nondiscrimination participate in HAMC HCV programs with prior drug charges if a
person has issues of mental health.
Addressing Barriers to Equal Housing Added HAMC’s decision to address housing barriers for justice
1.8
Opportunities involved.
Added language allowing family member who is in pre‐trial status
2.10 Absent Family Members
and stay or other involvement in the criminal justice system
SSN to be provided for all members regardless of age within 90
2.16 Social Security Number
days unless they are an ineligible non‐citizen.
Added social security numbers are required for all household
2.2 Social Security Numbers
members
2.3 Eligibility Factors Added an applicant must sign consent authorization documents.
Added HUD prohibits program participation by any family
member who has been convicted of manufacturing or producing
methamphetamine on the premises of federally assisted property
and any family member registered as a lifetime sex offender
under a state sex offender registration program. Other cases of
justice‐involvement will be reviewed on a case‐by‐case basis.
Removed text that no member may have been evicted from
Public Housing for any reason during the last three years prior to
final eligibility determination.
Removed text that persons evicted from other federally assisted
housing because of an arrest and/or conviction for drug‐related
criminal activity are ineligible for admission to HCV programs for a
2.19 Other Criteria for Admissions three year period beginning on the date of such eviction. After
the three‐year period, the person must certify they are no longer
engaging in a drug‐related criminal activity and demonstrate
successful completion of a rehabilitation program approved by
HAMC.
Removed the family must not have violated any family
obligation during a previous participation in the HCV program
for three years prior to final eligibility determination.
Removed no family member has committed fraud, bribery, or any
other corrupt or criminal act in connection with any federal
housing program within the last three years prior to final eligibility
determination for the first offense.
Added “HAMC has no liability or responsibility to the owner . . .
2.20 Tenant Screening
for the family’s behavior or suitability for tenancy.”
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Chapter Subject Comments
Added Non‐elderly person with disabilities (10 Points) who are
3.4 Preferences transitioning out of institutional and other segregated settings, at
serious risk of institutionalization, or at risk of becoming homeless
Added that HAMC administers Mainstream, VASH, FUP and
3.11 Targeted Funding
Governor’s Initiative to Address Homelessness (H2)
4.2 Briefing Removed prohibition of children from attending briefing.
Earned Income Disallowance policy updated to reflect 12
5.3 Earned Income Disallowance consecutive and 24 cumulative months versus 12 cumulative and
48 cumulative months, and maximum two‐year disallowance.
Definition of Amended Absence due to incarceration to 90 consecutive days.
5.5
Temporarily/Permanently Absent
Amended zero income policy to pull an EIV report every 6 months
5.9 Minimum Income
days for any families reporting zero income households.
Amended to require 2 consecutive pay stubs. 30 days worth of
pay stubs unless pay cycle is monthly, if monthly pay 2
6.8 Verification of Income consecutive pay stubs.
Amended policy to verify assets <$5,000 at eligibility and every 3
years thereafter.
6.9 Verification of Assets
Revised to reflect the Equal Access Final Rule changes to the
definition of a family and added HAMC will provide equal access
6.10 Family Composition to HUD programs without regard to a person’s actual or perceived
sexual orientation, gender identity or marital status in accordance
with the Equal Access Rule.
Added VASH vouchers are valid for a period of 120 calendar days
from the date of issuance.
7.6 Term of Voucher
Added HAMC may approve an initial lease term of less than one
8.4 Lease Review
(1) year for VASH participants.
Minimum QC HQS inspections will be in accordance with SEMAP
9.1 General HQS
guidelines.
Timing of HQS inspections – Clarified that units will be inspected
9.3 Timing of HQS Inspections at least once every 24 months (bi‐ennial). There was no clear
policy on what units would be subject to annual inspections.
9.7 Abatement and Contract Termination Added the HAMC will not charge a reinspection fee to owners.
Changed if payment is delayed to owner beyond the 10th day (was
10.3 Making Payments to Owners
5th), HAMC will pay late fees to owner not to exceed $50.
Amended policy to increases of income over $200 per month or is
Interim Recertifications/Changes in
11.4 reporting zero income. Also, if increase in income due to the
Income
change reported timely to be effective after 30 days notice.
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Chapter Subject Comments
Added language related to VAWA. Amended policy that requires
families to lease in their unit for at least one year before a
voluntary move will be permitted. Additionally, a move will be
12.2 Permissible Moves allowed if their scheduled annual recertification date is within 120
days. Families claiming no income will not be permitted to move
until HAMC has assessed the nature of the family’s accessible
resources to move.
Updated policy to be in compliance with the Streamlining the
12.3 Portability
Portability Process final rule.
Updated policy to be in compliance with the Streamlining the
12.4 Billing Procedures
Portability Process final rule.
Amended to state the owner will be notified if the termination is
rescinded, otherwise, the HAP Contract with the owner will also
14.6 Notice of Termination of Assistance
terminate effective the last day of the month in which the housing
assistance was terminated.
Amended policy to state any amounts owed to HAMC under $200
must be repaid within 30 days. For amounts owed greater than
$200, the family will be required to enter a repayment agreement
within 30 days with a $200 deposit and repay the debt within 12
months from the effective date of the repayment agreement.
Any 2nd offense must be repaid within 30 days. Any further failure
to report or unreported income will be grounds for termination
and no repayment agreement will be offered.
16.2 Program Fraud
Amended to state that repeated offenses (2 or more) must be
repaid within 30 days and no repayment agreement will be
offered. If the debt is not paid within 30 days, family will be
referred for immediate termination.
Removed language referencing processing time of the HAMC.
Amended policy to refer amounts over $5,000 to the Office of the
Inspector General.
17.6 . SELECTION OF HEARING OFFICER
The informal hearing will be conducted by an impartial person or
persons appointed by the HAMC , other than the person who
made or approved the HAMC action under review, or a
subordinate of such person. The Executive Director will select
hearing officers on a volunteer basis who live or work in the
HAMC’s jurisdiction to serve up to two years consecutively with a
maximum term of no more than five years. The hearing officer
17.6 Added = Selection of Hearing Officer brings some essential qualities to the role. The Hearing officer
should be an individual with a reputation for ethical behavior and
responsibility within and/or outside of the agency which include
the following attributes:
• Fairness
• Impartiality
• Thoroughness
• Timeliness
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Chapter Subject Comments
Added language that HAMC may review SEMAP PIC data monthly
20.6 PIC Data
to ensure high performance.
Policy amended to read:
(b) Amount of rent to owner. Except for certain tax credit units as
provided in paragraph (c) of this section, the rent to owner must
not exceed the lowest of:
(1) An amount determined by the PHA, not to exceed 110 percent
of the applicable fair market rent (or any exception payment
21.14 standard approved by the Secretary) for the unit bedroom size
PBV Rent Adjustments minus any utility allowance;
B.
(2) The reasonable rent; or
(3) The rent requested by the owner.
Added PBV rent adjustments for LIHTC language.
Special Housing and Ineligible Shared housing may be considered for TBRA program.
23.5
Housing Types
Tenant Based Rental Assistance
HAMC and the Maricopa County Human Services Department may expand a pilot program for tenant based rental assistance
for individuals and families who are homeless or at risk of becoming homeless.
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Project Based Vouchers
Projected # of PBV Units General Location
30 Surprise, AZ
40 Avondale, AZ
20 Buckeye, AZ
100 HAMC jurisdiction
20 Mesa, AZ
20 Mesa, AZ
HAMC intends to use 30 Project Based Vouchers on non‐RAD units at its Heritage at Surprise (PIC Development Nos.
AZ009000007 / AZ009000015). Heritage is a 100‐unit PHA‐owned project that will include a HAP for 70 scattered site units and
a separate HAP for 30 PBVs. HAMC will have sufficient budget authority available at contract execution estimated to occur
February 2020.
HAMC intends to use 40 Project Based Vouchers at its Norton Circle development. HAMC is proposing to redevelop the project,
increasing density from 46 units to 70 units by building a new energy efficient project with amenities competitive in the rental
market. The redevelopment of Norton Circle would be financed using Tax Exempt Private Activity Bonds issued by the Industrial
Development Authority of Maricopa County (IDA), 4% or 9% Low Income Housing Tax Credits and National Housing Trust Funds
from the Arizona Department of Housing (ADOH). The project may be developed in partnership with Gorman and Company
who worked with HAMC it it’s RAD conversions and implementing the development strategy with HAMC.
H.M. Watson Homes has been in service since 1958 and has 20 units; 1 one‐bedroom unit, 7 two‐bedroom units, 10 three
bedroom units and 2 four‐bedroom units. HAMC is in the process of evaluating the best re‐use of the property given the
changing dynamic of the Buckeye community and their housing needs. The Agency is exploring the possibility of using a
combination of PBVs, HUD Section 811 Project Rental Assistance (PRA) Program or engaging the Healthcare community to
providing integrated supportive housing for people with disabilities.
Maricopa Revitalization Project includes 35 single family homes that are being evaluated to determine the feasibility of
increased density, HAMC intends to place up to 20 Project Based Vouchers as a result.
Clare Feldstat I & II is a 56 unit Multi Family project located in Mesa Arizona. HAMC is in the process of evaluating the best re‐
use of the property given the needs of Mesa. The Agency is exploring the possibility of using a combination of PBVs and market
affordable rents to occupy the site and increase housing options in the area.
HAMC may request proposals or consider proposals for up to 100 project‐based vouchers. Locales are to be determined, but
will be in areas determined higher opportunity for the purposes of increasing housing options in the Maricopa County
jurisdiction.
New or Expanded Rental Assistance Programming
The HAMC expanded its partnership with Mercy Maricopa Integrated Care in its BRIDGE to Permanency Programming from
initially 50 subsidies, then to 100. HAMC will seek to contractually increase to 150. To date, 60 participants have moved on
(“bridged”) to the traditional HCV program.
HAMC was successful in its bid to partner with the PHX VA in delivering affordable housing with an array of supportive services
to Veterans experiencing homelessness. HAMC was awarded 5 vouchers to be administered in partnership with the VA.
HAMC was also successful in its application to HUD for Mainstream Vouchers. Effective March 1, 2019, 45 Mainstream
vouchers will be administered by HAMC in partnership with Ability360, Mercy Maricopa Integrated Care, AHCCCS, Maricopa
County Human Services, and Department of Economic Security/Division of Developmental Disabilities and will focus on
delivering affordable housing and necessary supportive services to non‐elderly disabled persons who are institutionalized, in
danger of being institutionalized, homeless, or in danger of becoming homeless.
The State of Arizona's Medicaid Department AHCCCS, the regional behavioral healthcare authority called Mercy Care, and the
Housing Authorities of Maricopa County, Phoenix, and Tempe came together to house 100 street homeless and call their efforts
16

Project h2 Healthcare and Housing. Arizona's Medicaid Department will pay rental subsidy through Mercy Care for the initial
12‐24 months. The Housing Authorities will then “bridge” the 100 individuals onto their permanent Housing Choice Voucher
programs once they are stabilized with help from their health plans and supported housing providers.
HAMC and the Arizona Department of Child Safety partnered in an application to HUD for Family Unification Vouchers.
Effective March 1, 2019, these 29 vouchers will enable HAMC to help children be safe and secure and not subject to neglect
because of homelessness or inadequate housing. These vouchers will also enable HAMC in being be a resource to youth who
have left the foster care system.
HAMC may use rental subsidies (HCV, VASH, FUP, Mainstream, Bridge to Permanency, TBRA, H2) programs for properties
managed, operated or developed to provide housing solutions for low income families, seniors, veterans or persons with
disabilities.
HAMC may provide an HCV for households living in HAMC properties who may need to be relocated because of redevelopment
or development activities.
The subsidy from 70 scattered single‐family homes also known as Parkview Estates and Scattered Sites will be transferred to
the new construction Heritage at Surprise project. HAMC intends to dispose all the 70 single family homes by creating home‐
ownership opportunities for households that have incomes below the Area Median Income (AMI). Preference will be given to
the households that are currently living in these homes and qualify to become homeowners. HAMC will work with non‐profit
partners to explore opportunities to offer financial counseling and down payment assistance to such households. The houses
that will not be purchased by their current residents will be disposed of by either partnering with one or more non‐profits to
sell the houses to low and moderate‐income households, or by selling the homes directly. The disposition is intended to begin
at the end of the year 2019 and continue till the last house is sold. HAMC may hold a public meeting to explain the disposition
of these homes and take input and feedback from the residents. Any sale proceeds from these transactions will be reinvested
to meet the mission of the agency.
In accordance with the Housing Opportunities Through Modernization Act (HOTMA), PHA owned units may be assisted under
the PBV program without following a competitive process and HAMC may add eligible units within the same project to a HAP
contract anytime during the term without being subject to any additional competitive process.
HAMC will submit to HUD a Letter of Interest or Application to the Moving to Work Demonstration Program when the
opportunity presents itself.
HAMC will continue to look for other ways to offer housing assistance by partnering with outside agencies. HAMC is dedicated
to offering housing outside the traditional subsidized housing in its pursuit to assist our community’s most vulnerable
populations.

Appendix B. 3 Audit
Appendix B. 1: Revision of PHA Plan Elements
18

B.3 Most Recent Fiscal Year Audit
The Housing Authority of Maricopa County respectfully submits the following Corrective Action Plan for the year ended 2018.
The audit finding from the Schedule of Findings and Questioned Costs for the year ended June 30, 2018 is discussed below.
The finding is numbered consistently with the number assigned in the schedule provided by the independent accounting firm
Maletta & Company, CPAs, 43 Enterprise Drive, Bristol, Connecticut 06010.
FINDINGS RELATED TO THE FINANCIAL STATEMENT AUDIT AS REQUIRED TO BE REPORTED IN ACCORDANCE WITH
GENERALLY ACCEPTED GOVERNMENT AUDITING STANDARDS
2018‐001 Eligibility Housing Choice Voucher – CFDA #14.871
Condition and Criteria: Income calculations performed during examinations contained errors and documentation
obtained to determine income was insufficient or incomplete. PHA’s are required to determine income eligibility
and calculate the tenant’s rent payment using documentation from third‐party verifications in accordance with its
policies.
Effect or Potential Effect: Overpayment of housing assistance due to incorrect income calculations.
Cause: Staff turnover and interpretation of administrative policy procedures
Context: A sample of 40 files were selected for audit from a population of 1,600. The test found 13 instances of income
calculation errors, nine of which resulted in overpayment of HAP and four instances in underpayment of HAP. Our sample was
a statistically valid sample.
Questioned Costs: Annualized income calculation errors totaled $6,359 in excess HAP paid to landlords.
Corrective Action/Actions Taken: HAMC will correct the calculation/payment errors identified in the audit. HAMC will
increase quality control reviews and reassess staff training needs to assist in maintaining compliance by enforcing program
procedures and increasing file consistency amongst housing specialists.
Target Completion Date: Corrective action will be taken by March 2019.
19

Appendix B. 4 Civil Rights Certification
Appendix B. 1: Revision of PHA Plan Elements
20

Civil Rights Certification U.S. Department of Housing and Urban Development
Office of Public and Indian Housing
(Qualified PHAs) OMB Approval No. 2577-0226
Expires 02/29/2016
Civil Rights Certification
Annual Certification and Board Resolution
Acting on behalf of the Board of Commissioners of the Public Housing Agency (PHA) listed below, as its Chairman or other
authorized PHA official, I approve the submission of the 5-Year PHA Plan for the PHA of which this document is a part, and make the
following certification and agreements with the Department of Housing and Urban Development (HUD) in connection with the
submission of the public housing program of the agency and implementation thereof:
The PHA certifies that it will carry out the public housing program of the agency in conformity with title VI of
the Civil Rights Act of 1964, the Fair Housing Act, section 504 of the Rehabilitation Act of 1973, and title II of
the Americans with Disabilities Act of 1990, and will affirmatively further fair housing by examining their
programs or proposed programs, identifying any impediments to fair housing choice within those program,
addressing those impediments in a reasonable fashion in view of the resources available and working with local
jurisdictions to implement any of the jurisdiction’s initiatives to affirmatively further fair housing that require
the PHA’s involvement and by maintaining records reflecting these analyses and actions.
Housing Authority of Maricopa County AZ009
PHA Name PHA Number/HA Code
I hereby certify that all the information stated herein, as well as any information provided in the accompaniment herewith, is true and accurate. Warning: HUD will
prosecute false claims and statements. Conviction may result in criminal and/or civil penalties. (18 U.S.C. 1001, 1010, 1012; 31 U.S.C. 3729, 3802)
Name of Authorized Official Title
Bill Gates Chairman, Board of Commissioners
Signature Date April 24, 2019
________________________________________________________________________________________________________________________
Previous version is obsolete Page 1 of 1 form HUD-50077-CR 21 (2/2013)

RESOLUTION 19‐010
SUBMISSION OF THE FISCAL YEAR 2019‐2020 PUBLIC HOUSING AGENCY STREAMLINED PLAN TO THE
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT AS REQUIRED BY THE QUALITY HOUSING
AND WORK RESPONSIBILITY ACT OF 1998
WHEREAS, the Quality Housing and Work Responsibility Act was passed by the U.S. Congress and signed
into law by the President in October of 1998 requiring local housing authorities to annually prepare and
submit to the U.S. Department of Housing and Urban Development (HUD) an Annual Plan; and
WHEREAS, the Housing Authority of Maricopa County (HAMC) Streamlined Annual Plan is a guide to
HAMC’s public housing agency (PHA) Housing Choice Voucher policies, programs, operations, and strategies
for meeting local housing needs and goals in the upcoming fiscal year;
WHEREAS, the Board of Commissioners of the Housing Authority of Maricopa County are required by the
U.S. Department of Housing and Urban Development to certify, by resolution, that the Board approves the
submission of the Housing Authority of Maricopa County Fiscal Year 2019‐2020 PHA Annual Plan; and
WHEREAS, the Annual Plan must be submitted to the U.S. Department of Housing and Urban Development
by April 2019.
NOW THEREFORE:
BE IT RESOLVED, the Board of Commissioners of the Housing Authority of Maricopa County hereby adopts
Resolution No. 19‐010 and authorizes the submission of the Housing Authority of Maricopa County Fiscal
Year 2019‐2020 PHA Streamlined Annual Plan to the U.S. Department of Housing and Urban Development.
BE IT ALSO RESOLVED, the Chairman of the Authority’s Board of Commissioners is authorized to execute
on behalf of the Housing Authority of Maricopa County all HUD required certifications relative to the Annual
Plan including form HUD‐50077 (Compliance with PHA Plans and Related Regulations).
Dated this ___________________day of ________________________________________, 2019.
Housing Authority of Maricopa County
ATTEST:
Chairman, Board of Commissioners
Gloria Munoz, Clerk of the Board
Approved As To Form
Attorney for Housing Authority
22

Appendix B. 5 Certification by Local Officals
Appendix B. 1: Revision of PHA Plan Elements
23

Certification by State or Local U. S Department of Housing and Urban Development
Official of PHA Plans Consistency Office of Public and Indian Housing
with the Consolidated Plan or OMB No. 2577-0226
State Consolidated Plan Expires 2/29/2016
(All PHAs)
Certification by State or Local Official of PHA Plans
Consistency with the Consolidated Plan or State Consolidated Plan
I, _________________________________, BRUCE LIGGETT the _____________________________________ DIRECTOR, MARICOPA CTY HUMAN SERVICES
Official’s Name Official’s Title
certify that the 5-Year PHA Plan and/or Annual PHA Plan of the
_________________________________________________________________________________ HOUSING AUTHORITY OF MARICOPA COUNTY
PHA Name
is consistent with the Consolidated Plan or State Consolidated Plan and the Analysis of
Impediments (AI) to Fair Housing Choice of the
______________________________________________________________________________ MARICOPA COUNTY
Local Jurisdiction Name
pursuant to 24 CFR Part 91.
Provide a description of how the PHA Plan is consistent with the Consolidated Plan or State
Consolidated Plan and the AI.
THE HOUSING AUTHORITY'S PHA PLAN AND THE MARICOPA COUNTY CONSOLIDAETD PLAN
BOTH OUTLINE PIRORITIES TO PROVIDE AFFORDABLE HOUSING OPPORTUNITIES TO LOW
INCOME RESIDENTS AND OPPORTUNITIES TO ASSIST REISDENTS IN ACHIEVING SELF
SUFFICIENCY. BOTH THE HOUSING AUTHORITY AND MARICOPA COUNTY SEEK TO REDUCE
IMPEDIMENTS TO FAIR HOUSING BY ALIGNING ITS FAIR HOUSING EFFORTS WITH THE REG AI.
I hereby certify that all the information stated herein, as well as any information provided in the accompaniment herewith, is true and accurate. Warning: HUD will
prosecute false claims and statements. Conviction may result in criminal and/or civil penalties. (18 U.S.C. 1001, 1010, 1012; 31 U.S.C. 3729, 3802)
Name of Authorized Official Title
DIRECTOR, MARICOPA COUNTY
BRUCE LIGGETT HUMAN SERVICES DEPARTMENT
__________________________________________________________________________________________________________________________________
Signature Date
Page 1 of 1 form HUD-50077-SL (12/2014)
24

Appendix B. 6 Progress Report
Appendix B. 1: Revision of PHA Plan Elements
25

B.6 Progress Report
The Mission of the Housing Authority of Maricopa County is to improve the quality of life of families and strengthen
communities by developing and sustaining affordable housing programs; and to become a leading housing authority by
exemplifying best practices, offering innovative affordable housing programs, and expanding accessibility throughout Maricopa
County. HAMC’s progress in meeting its Mission and Goals:
Increase opportunities for our residents to move beyond their housing needs towards self‐sufficiency.
HAMC has built partnerships with other local government and nonprofit agencies to increase services and resources
available to HAMC residents and HCV voucher holders to move towards personal development, education, and
employability. Of note, HAMC has maintained linkages to Maricopa County Human Services Department programming
allowing HAMC residents and voucher holders to improve their credit scores, obtain GED certificates, attend college, earn
workforce/technology certificates, increase wage based incomes, and reduce reliance on welfare assistance. Elderly and
disabled families benefit from these partnerships through improved access to programming such as SAIL case management
and personal care and home health assistance.
The relationship with Maricopa County Human Services has been expanded to include properties and participants in its RAD
conversions. Coffelt and Madison Heights have access to resident services provided by many partners to include Maricopa
County Human Services, A New Leaf, Valle de Sol, Avondale Elementary School District, Kid’s Café with St Mary’s Food Bank,
City of Phoenix Parks and Recreational Department and Si Se Puede Robotics Program. The services include access to clinical
services, recreational activities, STEM & after school programming with snacks, workforce connections, training/education,
access to head start, referrals for assistance from Community Action Agencies and senior programming.
Twenty (22) residents engaged as Resident Liaisons ‐ working in their housing community or with direct service partners.
These “Earn and Learn” opportunities helped encourage self‐ sufficiency goals.
The 2018 Summer USDA and Kids Café after School Meal Program partnership with St. Mary’s Food Bank served 7,450
meals to youth. Housing communities of Avondale (Madison and Rose Terrace), Guadalupe, Phoenix (Coffelt). New
opportunity for our housing families to participate in both the School Year and Summer Back Pack Nutrition Program added
to the partnership. Sixty five (65) families in Mesa, Avondale and El Mirage benefitted weekly from this program.
CPLC Parenting Arizona enrolled /served 34 families from our Guadalupe community. Parenting Center services and ongoing
support included, Family Counselling, Domestic Violence prevention, WIC, Nutrition and Food Boxes, Immigration, and
Mental Health support referral.
Rose Terrace Access Point Maricopa Workforce partnership served the needs of 52 residents interested in workforce and
career development support services.
Successful completion of the 2018 ROSSSC Program included new on‐site service partnerships and expansion of service
support activities for families, youth and seniors. HUD national recognition was received through HAMC’s selection to
participate in the national ROSSSC training webinar. One hundred fifty‐four (154) ROSSSC Grantees participated in this
service delivery innovation and resident engagement strategy workshop. 2018 Service Partner Relationships Expansion of
existing Services are listed below:
 Maricopa County Public Health Community Health Worker Certification Program, Maricopa County‐
certified a community resident to serve in support of senior health initiatives
 Maricopa County Workforce 365 ‐ added two new Access Point Workforce locations at housing sites
 New Leaf Family Resources domestic violence prevention and homeless services,
 Touchstone Behavioral Health Substance Abuse Prevention/ Teen Personal Safety Services and
Medication Safety for Seniors ( 25 families/ 20 Teens, 19 Seniors served)
 Family Bridges Teen and Family Parenting on going workshop series( 12 enrolled@ Madison Heights)
 AARP Senior Employment Career Program‐ Additional 3 AARP assigned trainees in 2018 to support
resident services programs
26

 Care 1st Avondale and the Resident Liaison Health Training workshops, provided 10 residents with Safety
and First Aid Certification Training
 St Mary's Food Bank Kids Café Back Pack Program and expansion of Kids Café after school sites‐ 2
additional sites added in 2018‐ total of 5 after‐school program sites
 CPLC Family Resource Center (FRC) 0‐5 support services that now includes services to families with
school aged children and a new afterschool child watch service program
HAMC identified as a Lead Partner in Valley of the Sun United Way’s Read on Avondale School Attendance and Avondale
Public Library Read 365 Project. 120 enrolled families and youth are involved in this “school to home” year‐round education
and parent involvement initiative.
Increase housing options in underserved communities.
HAMC participated on the Maricopa Continuum of Care Board’s Leadership Team to guide an in‐depth analysis of the
homeless services system in Maricopa County, and was a participant in the Regional Continuum of Care’s effort to end youth
homelessness through the development of a Youth Homeless Demonstration Program in Maricopa County.
HAMC has assumed a seat on the Maricopa Continuum of Care Committee. This Committee is a collaborative of cross‐sector
stakeholders providing housing and services to people experiencing homelessness in Maricopa County. The purpose of the
Committee is to leverage relationships and diverse expertise to actively advance the broad community goals of preventing
and ending homelessness throughout the region.
The HAMC expanded its partnership with Mercy Maricopa Integrated Care in its BRIDGE to Permanency Programming from
initially 50 subsidies, then to 100, and now to 150. To date, ~60 participants have moved on (“bridged”) to the traditional
HCV program.
HAMC was successful in its bid to partner with the PHX VA in delivering affordable housing with an array of supportive
services to Veterans experiencing homelessness. HAMC was awarded 5 vouchers to be administered in partnership with the
VA.
HAMC was successful in its application to HUD for Mainstream Vouchers. 45 Mainstream vouchers will be administered by
HAMC in partnership with Ability360, Mercy Maricopa Integrated Care, AHCCCS, Maricopa County Human Services, and
Department of Economic Security/Division of Developmental Disabilities and will focus on delivering affordable housing and
necessary supportive services to non‐elderly disabled persons who are institutionalized, in danger of being institutionalized,
homeless, or in danger of becoming homeless.
HAMC and the Arizona Department of Child Safety partnered in an application to HUD for Family Unification Vouchers.
These 29 vouchers will enable HAMC to help children be safe and secure and not subject to neglect because of homelessness
or inadequate housing. These vouchers will also enable HAMC in being be a resource to youth who have left the foster care
system.
HAMC intends to dispose of the 70 single family home portfolio in the west valley as units are vacated and subsidy moved to
the Heritage at Surprise Development.
All HAMC properties, through HUD’s RAD program, converted to Section 8 rental assistance and is undergoing rehabilitation
and/or redevelopment. The redevelopment of two of HAMC’s largest properties, Madison Heights and Coffelt, is complete.
The Heritage at Surprise development closed. The rehabilitation of the Casa Bonita portfolio which consists of 282 units is
underway as is the construction of the River at Eastline Village project.
27

Promote employee growth and build organizational capacity in support of the agency becoming a High Performer.
HAMC Housing Choice Voucher program has exceeded high quality standards and maintained a HUD “High Performer”
status four years consecutively. HAMC has been very successful in its quest to increase housing options for underserved
communities. In 2018, the Housing Programs housed 1692 families. This created an economic impact of $13,994,621 in our
local economy.
The Board of Commissioners supported HAMC in the establishment of an affiliate non‐profit for the purposes of aiding
HAMC in its endeavor to increase housing options in Maricopa County. In August 2017, the Board approved Gem Housing
Solutions Articles of Incorporation and Bylaws, and in November 2017 approved the appointments of Gloria Munoz, Mario
Aniles, and Irma Hollamby to the Board of Directors. The nonprofit was incorporated in December 2017.
One strategy HAMC employed to promote organizational growth and build capacity is through the cultivation of
partnerships with community agencies and other industry organizations as a resource for information and industry trends.
To that end, the Executive Director is President of the Arizona Housing Directors Association and Arizona Housing Alliance,
and a Board member of the Arizona Multihousing Association. The Director of Administration & Housing Services serves on
the Maricopa Association of Government’s Continuum of Care Committee and as Membership chair for the National
Association of Housing and Redevelopment Officials, Arizona Chapter. Additionally, we are a partner in Maricopa County’s
Hand In Hand Collaborative – a group of representatives from Maricopa County Correctional Health Services, (CHS), Justice
Systems Planning & Information (JSPI), Human Services Department (HSD), Housing Authority of Maricopa County (HAMC),
and Mercy Maricopa Integrated Care (MMIC), who have created a partnership to reduce recidivism, and connect people
experiencing homelessness, and are justice engaged, to appropriate housing, and supportive services. All these
organizations provide industry updates on the local, state and federal level, and this information is shared with staff.
HAMC continues to pilot HUD’s new inspection protocol called UPCS‐V. This new protocol is to enhance the consistency and
objectivity of the inspection process, and to provide more information about the condition of individual housing units.
Through this initiative, HUD aims to clarify and streamline inspection processes for housing authorities and inspectors while
increasing owners’ and tenants’ access to detailed information about their homes in a national database. The HCV
Inspections Department is on track working with HUD on their pilot program.
Emphasize organizational performance and results by being responsive to our customers.
FY2018 Audit resulted in an “Unmodified” audit opinion (the best audit opinion that can be obtained). The agency continues
to show it can respond to increased financial complexity as we continue to evolve by ensuring investment in our
infrastructure and human capital is maintained and areas of improvement addressed. Feedback from our audits,
consultants, partners, and other stakeholders continues to be a major factor in prioritizing our resources and an ongoing
source of validation that external expectations are being met. Our Mixed Finance sites were also provided “Unmodified”
opinions allowing us to remain compliant with our lenders and partners. We strive to maintain a high level of integrity,
accuracy, and prudence in our financial stewardship, as evidenced by our financial performance, and remain leaders in our
industry due to the mission focus and forward thinking of our Director and dedication and capacity of our staff.
With an eye on designing the team now that we need to achieve our goals for the future, we realized HAMC had outgrown
its enterprise system. HAMC has implemented Yardi Voyager, a cloud‐based management and accounting platform. Yardi
features automation, reporting and analytics, customer portals, and integration of our systems and data.
In 2018, HAMC maintained an overall occupancy of 98% throughout its portfolio. A total of 1049 families were housed at
HAMC properties. 120 units were modernized. Rose Terrace and Maricopa Revitalization Program equity partners exits
designating HAMC as sole owner. HAMC’s first Management and Occupancy Report was conducted by HUD and passed with
a “Satisfactory” rating validating the preparedness of the organization for the RAD conversion. RAD conversions were
completed for the HAMC portfolio totaling 493 units converted:
Maricopa Revitalization – 35 units
Rose Terrace – 120 units
28

Clare Feldstat (Eastline) – 56 units
Father Fidelis – 48 units
Casa Bonitas – 234 units
HAMC, Maricopa County Human Services Department, Correctional Health Department, Justice Systems Planning &
Information Department, Mercy Maricopa Integrated Care, Native American Connections, and a number of other community
based partners, formed a partnership to connect people experiencing homelessness and who have been or are justice
involved to appropriate housing and supportive services. This partnership, the Hand In Hand Collaborative (from which our
little Justice Involved Tenant Based Rental Assistance program was born), was recognized by the National Association of
Counties as one of its 2018 award winners.
29