COSC BUDGET PRESENTATION FY2020.PDF

Clerk of the Superior Court’s Office
JEFF JEFF FINE FINE
FY20 Requested Budget
NO NEW RESOURCES REQUESTED
01 u Proposed budget developed within baseline
u No requests for new or expanded programs
u Improvement projects will continue to be funded through grants
and special revenues
u Continue careful management of resources to fulfill mandates
INNOVATION AND TECHNOLOGY
02 u Increase access to services by continuing
to leverage proven technologies,
partnerships and best practices
u Improve online presence in areas of
service delivery, information and communication
(service portals, website, social media)
u Refine strategies for continuous improvement
through increased investment in Business Intelligence
and stakeholder engagement
u Refresh strategic agenda
KEY TECHNOLOGY INITIATIVES
Current Areas of Focus
03
u Finalize replacement of legacy
financial system (RFR)
u Expand eFiling through case
initiation and Juvenile
u Increase online financial services to include payment
processing and case initiation
OUR PEOPLE AND RETAINING TALENT
04 u Our greatest asset in delivering services to Maricopa County
residents remains staff
u Continue to support performance management, including
Pay for Performance commensurate with accomplishment
u FY18 courtroom clerk turnover was at 29%. Projected
turnover FY19 rate at 17% (12% reduction). Employment offer
acceptance increased from 10% to 57%