190003-CONTRACT - SURVEILLANCE SECURITY.DOC

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CONTRACT FOR SECURITY GUARD SERVICES
This Contract is entered into this 16th day of January, 2019 by and between Maricopa County (“County”), a political
subdivision of the State of Arizona, and Surveillance Security, Inc., an Arizona corporation (“Contractor”) for the
purchase of Security Guard Services at various facilities throughout the County.
1.0 CONTRACT TERM:
1.1 This Contract is for a term of two (2) years, beginning on the 1st day of February, 2019 and ending
the 31st day of January, 2021.
1.2 The County may, at its option and with the agreement of the Contractor, renew the term of this
Contract for additional terms up to a maximum of four (4) additional years, (or at the County’s
sole discretion, extend the contract on a month-to-month basis for a maximum of six (6) months
after expiration). The County shall notify the Contractor in writing of its intent to extend the
Contract term at least sixty (60) calendar days prior to the expiration of the original contract term,
or any additional term thereafter.
1.3 CONTRACT COMPLETION:
The Contractor shall make all reasonable efforts for an orderly transition of its duties and
responsibilities to another provider and/or to the County. This may include, but is not limited to
the preparation of a transition plan and cooperation with the County or other providers in the
transition. The transition includes the transfer of all records, and other data in the possession,
custody or control of Contractor required to be provided to the County either by the terms of this
agreement or as a matter of law. The provisions of this clause shall survive the expiration or
termination of this agreement.
2.0 PRICE ADJUSTMENTS:
Any requests for reasonable price adjustments must be submitted sixty (60) calendar days prior to the
Contract expiration date. Requests for adjustment in cost of labor and/or materials must be supported by
appropriate documentation. The reasonableness of the request will be determined by comparing the request
with the Consumer Price Index or by performing a market survey. If County agrees to the adjusted price
terms, County shall issue written approval of the change and provide an updated version of the Contract.
The new change shall not be in effect until the date stipulated on the Contract.
3.0 PAYMENTS:
3.1 As consideration for performance of the duties described herein, County shall pay Contractor the
sum(s) stated in Exhibit “A.”
3.2 Payment shall be made upon the County’s receipt of a properly completed invoice.

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3.3 INVOICES:
3.3.1 The Contractor shall submit one (1) legible copy of their detailed invoice before
payment(s) will be made. Incomplete invoices will not be processed. At a minimum, the
invoice must provide the following information:
• Company name, address and contact
• County bill-to name and contact information
• Contract Serial Number
• County Purchase Order number
• Invoice number and date
• Payment terms
• Date of service
• Quantity (number of hours)
• Contract Item number(s)
• Description of Purchase (product or services)
• Pricing per unit of purchase
• Extended price
• Arrival and completion time (if applicable)
• Total Amount Due
3.3.2 Problems regarding billing or invoicing shall be directed to the Department as listed on
the Purchase Order.
3.3.3 Payment shall only be made to the Contractor by Accounts Payable through the Maricopa
County Vendor Express Payment Program. This is an Electronic Funds Transfer (EFT)
process. After Contract Award the Contractor shall complete the Vendor Registration
Form located on the County Department of Finance Vendor Registration Web Site
(http://www.maricopa.gov/922/Vendors).
3.3.4 Discounts offered in the contract shall be calculated based on the date a properly
completed invoice is received by the County.
3.3.5 EFT payments to the routing and account numbers designated by the Contractor will
include the details on the specific invoices that the payment covers. The Contractor is
required to discuss remittance delivery capabilities with their designated financial
institution for access to those details.
3.4 APPLICABLE TAXES:
3.4.1 Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any
installation labor on items that are not attached to real property performed by Contractor
under the terms of this Contract, the installation labor cost and the gross receipts for
materials provided shall be listed separately on the Contractor’s invoices.
3.4.2 State and Local Transaction Privilege Taxes: To the extent any State and local transaction
privilege taxes apply to sales made under the terms of this Contract it is the responsibility
of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of
authority.
3.4.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and
local taxes applicable to its operation and any persons employed by the Contractor.
Contractor shall, and require all subcontractors to hold Maricopa County harmless from
any responsibility for taxes, damages and interest, if applicable, contributions required
under Federal, and/or State and local laws and regulations, and any other costs including;
transaction privilege taxes, unemployment compensation insurance, Social Security, and
Worker’s Compensation.

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3.5 TAX (SERVICES):
No tax shall be invoiced or paid against Contractor’s labor. It is the responsibility of the
Contractor to determine any and all applicable taxes.
4.0 AVAILABILITY OF FUNDS:
4.1 The provisions of this Contract relating to payment for services shall become effective when funds
assigned for the purpose of compensating the Contractor as herein provided are actually available
to County for disbursement. The County shall be the sole judge and authority in determining the
availability of funds under this Contract. County shall keep the Contractor fully informed as to the
availability of funds.
4.2 If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection
with, this Contract, County may amend, suspend, decrease, or terminate its obligations under, or in
connection with, this Contract. In the event of termination, County shall be liable for payment
only for services rendered prior to the effective date of the termination, provided that such services
are performed in accordance with the provisions of this Contract. County shall give written notice
of the effective date of any suspension, amendment, or termination under this Section, at least ten
(10) days in advance.
5.0 DUTIES:
5.1 The Contractor shall perform all duties stated in Exhibits “B”, or as otherwise directed in writing
by the Procurement Officer.
5.2 During the Contract term, County may provide Contractor’s personnel with adequate workspace
for consultants and such other related facilities as may be required by Contractor to carry out its
contractual obligations.
6.0 TERMS AND CONDITIONS:
6.1 INDEMNIFICATION:
To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses
are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend
indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers,
directors, officials, and employees from and against all claims, damages, losses, and expenses
(including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the
negligent acts, errors, omissions, or mistakes relating to the performance of this Contract.
Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives,
agents, officers, directors, officials, and employees shall arise in connection with any claim,
damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to,
impairment of, or destruction of tangible property, including loss of use resulting there from,
caused by negligent acts, errors, omissions, or mistakes in the performance of this Contract, but
only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any
one directly or indirectly employed by them, or anyone for whose acts they may be liable,
regardless of whether or not such claim, damage, loss, or expense is caused in part by a party
indemnified hereunder.
The amount and type of insurance coverage requirements set forth herein will in no way be
construed as limiting the scope of the indemnity in this paragraph.
The scope of this indemnification does not extend to the sole negligence of County.

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6.2 INSURANCE:
6.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain the herein
stipulated minimum insurance from a company or companies duly licensed by the State
of Arizona and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of
Arizona licensing, the stipulated insurance may be purchased from a company or
companies, which are authorized to do business in the State of Arizona, provided that
said insurance companies meet the approval of County. The form of any insurance
policies and forms must be acceptable to County.
6.2.2 All insurance required herein shall be maintained in full force and effect until all work or
service required to be performed under the terms of the Contract is satisfactorily
completed and formally accepted. Failure to do so may, at the sole discretion of County,
constitute a material breach of this Contract.
6.2.3 Contractor’s insurance shall be primary insurance as respects County, and any insurance
or self-insurance maintained by County shall not contribute to it.
6.2.4 Any failure to comply with the claim reporting provisions of the insurance policies or any
breach of an insurance policy warranty shall not affect the County’s right to coverage
afforded under the insurance policies.
6.2.5 The insurance policies may provide coverage that contains deductibles or self-insured
retentions. Such deductible and/or self-insured retentions shall not be applicable with
respect to the coverage provided to County under such policies. Contractor shall be
solely responsible for the deductible and/or self-insured retention and County, at its
option, may require Contractor to secure payment of such deductibles or self-insured
retentions by a surety bond or an irrevocable and unconditional letter of credit.
6.2.6 The insurance policies required by this Contract, except Workers’ Compensation and
Errors and Omissions, shall name County, its agents, representatives, officers, directors,
officials and employees as Additional Insureds.
6.2.7 The policies required hereunder, except Workers’ Compensation and Errors and
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against
County, its agents, representatives, officers, directors, officials and employees for any
claims arising out of Contractor’s work or service.
6.2.8 Commercial General Liability:
Commercial General Liability insurance and, if necessary, Commercial Umbrella
insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000
Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit.
The policy shall include coverage for premises liability, bodily injury, broad form
property damage, personal injury, products and completed operations and blanket
contractual coverage, and shall not contain any provisions which would serve to limit
third party action over claims. There shall be no endorsement or modifications of the
CGL limiting the scope of coverage for liability arising from explosion, collapse, or
underground property damage.
6.2.9 Automobile Liability:
Commercial/Business Automobile Liability insurance and, if necessary, Commercial
Umbrella insurance with a combined single limit for bodily injury and property damage
of not less than $2,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in performance of the
Contractor’s work or services or use or maintenance of the premises under this Contract.

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6.2.10 Workers’ Compensation:
Workers’ Compensation insurance to cover obligations imposed by Federal and State
statutes having jurisdiction of Contractor’s employees engaged in the performance of the
work or services under this Contract; and Employer’s Liability insurance of not less than
$1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000
disease policy limit.
Contractor, its contractors and its subcontractors waive all rights against Contract and its
agents, officers, directors and employees for recovery of damages to the extent these
damages are covered by the Workers’ Compensation and Employer’s Liability or
commercial umbrella liability insurance obtained by Contractor, its contractors and its
subcontractors pursuant to this Contract.
6.2.11 Certificates of Insurance:
6.2.11.1 Prior to Contract award, Contractor shall furnish the County with valid and
complete certificates of insurance, or formal endorsements as required by the
Contract in the form provided by the County, issued by Contractor’s insurer(s),
as evidence that policies providing the required coverage, conditions and limits
required by this Contract are in full force and effect. Such certificates shall
identify this contract number and title.
6.2.11.2 In the event any insurance policy(ies) required by this Contract is(are) written on
a claims made basis, coverage shall extend for two years past completion and
acceptance of Contractor’s work or services and as evidenced by annual
Certificates of Insurance.
6.2.11.3 If a policy does expire during the life of the Contract, a renewal certificate must
be sent to County fifteen (15) calendar days prior to the expiration date.
6.2.12 Cancellation and Expiration Notice:
Applicable to all insurance policies required within the Insurance Requirements of this
Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be
canceled, or be materially changed for any reason without thirty (30) days prior written
notice to Maricopa County. Contractor must provide to Maricopa County, within two (2)
business days of receipt, if they receive notice of a policy that has been or will be
suspended, canceled, materially changed for any reason, has expired, or will be expiring.
Such notice shall be sent directly to Maricopa County Office of Procurement Services
and shall be mailed or hand delivered to 320 West Lincoln Street, Phoenix, AZ 85003, or
emailed to the Procurement Officer noted in the solicitation.
6.3 FORCE MAJEURE:
6.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the other
party on account of any loss or damage resulting from any delay or failure to perform all
or any part of this Contract if such delay or failure is caused by events, occurrences, or
causes beyond the reasonable control and without negligence of the parties. Such events,
occurrences, or causes will include Acts of God/Nature (including fire, flood, earthquake,
storm, hurricane or other natural disaster), war, invasion, act of foreign enemies,
hostilities (whether war is declared or not), civil war, riots, rebellion, revolution,
insurrection, military or usurped power or confiscation, terrorist activities,
nationalization, government sanction, lockout, blockage, embargo, labor dispute, strike,
interruption or failure of electricity or telecommunication service.
6.3.2 Each party, as applicable, shall give the other party notice of its inability to perform and
particulars in reasonable detail of the cause of the inability. Each party must use best

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efforts to remedy the situation and remove, as soon as practicable, the cause of its
inability to perform or comply.
6.3.3 The party asserting Force Majeure as a cause for non-performance shall have the burden
of proving that reasonable steps were taken to minimize delay or damages caused by
foreseeable events, that all non-excused obligations were substantially fulfilled, and that
the other party was timely notified of the likelihood or actual occurrence which would
justify such an assertion, so that other prudent precautions could be contemplated.
6.4 WARRANTY OF SERVICES:
6.4.1 The Contractor warrants that all services provided hereunder will conform to the
requirements of the Contract, including all descriptions, specifications and attachments
made a part of this Contract. County’s acceptance of services or goods provided by the
Contractor shall not relieve the Contractor from its obligations under this warranty.
6.4.2 In addition to its other remedies, County may, at the Contractor's expense, require prompt
correction of any services failing to meet the Contractor's warranty herein. Services
corrected by the Contractor shall be subject to all the provisions of this Contract in the
manner and to the same extent as services originally furnished hereunder.
6.5 ORDERING AUTHORITY:
Any request for purchase shall be accompanied by a valid purchase order, issued by Office of
Procurement Services, a Purchase Order issued by the using Department or direction by a
Certified Agency Procurement Aid (CAPA) with a Purchase Card for payment.
6.6 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION:
6.6.1 This Contract does not guarantee any minimum or maximum purchases will be made.
Orders will only be placed under this Contract when the County identifies a need and
proper authorization and documentation have been approved.
6.6.2 Contractors agree to accept verbal notification of cancellation of Purchase Orders from
the County Procurement Officer with written notification to follow. Contractor
specifically acknowledges to be bound by this cancellation policy.
6.7 PURCHASE ORDERS:
County reserves the right to cancel Purchase Orders within a reasonable period of time after
issuance. Should a Purchase Order be canceled, the County agrees to reimburse the Contractor for
actual and documentable costs incurred by the Contractor in response to the Purchase Order. The
County will not reimburse the Contractor for any costs incurred after receipt of County notice of
cancellation, or for lost profits, shipment of product prior to issuance of Purchase Order, etc.
6.8 BACKGROUND CHECK:
Contractors need to be aware that there may be multiple background checks (Sheriff’s Office,
County Attorney's Office, Courts as well as Maricopa County general government) to determine if
the respondent is acceptable to do business with the County. This applies to (but is not limited to)
the Contractor, subcontractors and employees.
6.9 SUSPENSION OF WORK:
The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or
any part of the work of this contract for the period of time that the Procurement Officer determines
appropriate for the convenience of the County. No adjustment shall be made under this clause for
any suspension, delay, or interruption to the extent that performance would have been so
suspended, delayed, or interrupted by any other cause, including the fault or negligence of the

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Contractor. No request for adjustment under this clause shall be granted unless the claim, in an
amount stated, is asserted in writing as soon as practicable after the termination of the suspension,
delay, or interruption, but not later than the date of final payment under the Contract.
6.10 STOP WORK ORDER:
The Procurement Officer may, at any time, by written order to the Contractor, require the
Contractor to stop all, or any part, of the work called for by this contract for a period of ninety (90)
calendar days after the order is delivered to the Contractor, and for any further period to which the
parties may agree. The order shall be specifically identified as a stop work order issued under this
clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take
all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order
during the period of work stoppage. Within a period of 90 calendar days after a stop-work is
delivered to the Contractor, or within any extension of that period to which the parties shall have
agreed, the Procurement Officer shall either:
6.10.1 Cancel the stop work order; or
6.10.2 Terminate the work covered by the order as provided in the Default, or the Termination
for Convenience clause of this Contract.
6.10.3 The Procurement Officer may make an equitable adjustment in the delivery schedule
and/or Contract price, or otherwise, and the Contract shall be modified, in writing,
accordingly, if the Contractor demonstrates that the stop work order resulted in an
increase in costs to the Contractor.
6.11 TERMINATION FOR CONVENIENCE:
Maricopa County may terminate the Contract for convenience by providing sixty (60) calendar
days advance notice to the Contractor.
6.12 TERMINATION FOR DEFAULT:
The County may, by written notice of default to the Contractor, terminate this Contract in whole
or in part if the Contractor fails to:
6.12.1 Deliver the supplies or to perform the services within the time specified in this Contract
or any extension;
6.12.2 Make progress, so as to endanger performance of this Contract; or
6.12.3 Perform any of the other provisions of this Contract.
The County’s right to terminate this contract under these subparagraphs may be exercised if the
Contractor does not cure such failure within ten (10) business days (or more if authorized in
writing by the County) after receipt of the notice from the Procurement Officer specifying the
failure.
6.13 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST:
Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without
penalty or further obligation within three years after execution of the Contract, if any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County is at any time while the Contract or any extension of the Contract is in effect,
an employee or agent of any other party to the Contract in any capacity or consultant to any other
party of the Contract with respect to the subject matter of the Contract. Additionally, pursuant to
A.R.S § 38-511 the County may recoup any fee or commission paid or due to any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County from any other party to the Contract arising as the result of the Contract.

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6.14 CONTRACTOR LICENSE REQUIREMENT:
6.14.1 The Contractor shall procure all permits, insurance, licenses and pay the charges and fees
necessary and incidental to the lawful conduct of his/her business, and as necessary
complete any required certification requirements, required by any and all governmental
or non-governmental entities as mandated to maintain compliance with and in good
standing for all permits and/or licenses. The Contractor shall keep fully informed of
existing and future trade or industry requirements, Federal, State and Local laws,
ordinances, and regulations which in any manner affect the fulfillment of a Contract and
shall comply with the same. Contractor shall immediately notify both Office of
Procurement Services and the Department of any and all changes concerning permits,
insurance or licenses.
6.15 SUBCONTRACTING:
6.15.1 The Contractor may not assign to another contractor or subcontract to another party for
performance of the terms and conditions hereof without the written consent of the
County. All correspondence authorizing subcontracting must reference the Contract
Number and identify the job project.
6.15.2 The subcontractor’s rate for the job shall not exceed that of the Prime Contractor’s rate,
as bid in the pricing section, unless the Prime Contractor is willing to absorb any higher
rates or the County has approved the increase. The subcontractor’s invoice shall be
invoiced directly to the Prime Contractor, who in turn shall pass-through the costs to the
County, without mark-up. A copy of the subcontractor’s invoice must accompany the
Prime Contractor’s invoice.
6.16 AMENDMENTS:
All amendments to this Contract shall be in writing and approved/signed by both parties. Maricopa
County Office of Procurement Services shall be responsible for approving all amendments for
Maricopa County.
6.17 ADDITIONS/DELETIONS OF REQUIREMENTS:
The County reserves the right to add and/or delete materials and services to a Contract. If a
service requirement is deleted, payment to the Contractor will be reduced proportionately, to the
amount of service reduced in accordance with the bid price. If additional materials or services are
required from a Contract, prices for such additions will be negotiated between the Contractor and
the County.
6.18 STRICT COMPLIANCE:
Acceptance by County of a performance that is not in strict compliance with the terms of the
Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of
the Contract.
6.19 VALIDITY:
The invalidity, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of the Contract.
6.20 SEVERABILITY:
The removal, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of this Contract.

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6.21 RIGHTS IN DATA:
The County shall have the use of data and reports resulting from a Contract without additional cost
or other restriction except as may be established by law or applicable regulation. Each Party shall
supply to the other Party, upon request, any available information that is relevant to a Contract and
to the performance thereunder.
6.22 NON-DISCRIMINATION:
Contractor agrees to comply with all provisions and requirements of Arizona Executive Order
2009-09 including flow down of all provisions and requirements to any subcontractors. Executive
Order 2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be
viewed and downloaded at the Arizona State Library Research website
(http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1) which is
hereby incorporated into this contract as if set forth in full herein. During the performance of this
Contract, Contractor shall not discriminate against any employee, client or any other individual in
any way because of that person’s age, race, creed, color, religion, sex, disability or national origin.
6.23 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION:
6.23.1 The undersigned (authorized official signing on behalf of the Contractor) certifies to the
best of his or her knowledge and belief that the Contractor, it’s current officers and
directors;
6.23.1.1 are not presently debarred, suspended, proposed for debarment, declared
ineligible, or voluntarily excluded from being awarded any contract or grant by
any United States Department or Agency or any state, or local jurisdiction;
6.23.1.2 have not within three (3) year period preceding this Contract;
6.23.1.2.1 been convicted of fraud or any criminal offense in connection with
obtaining, attempting to obtain, or as the result of performing a
government entity (Federal, State or local) transaction or contract;
and
6.23.1.2.2 been convicted of violation of any Federal or State antitrust statues or
conviction for embezzlement, theft, forgery, bribery, falsification or
destruction of records, making false statements, or receiving stolen
property regarding a government entity transaction or contract;
6.23.1.2.3 are not presently indicted or criminally charged by a government
entity (Federal, State or local) with commission of any criminal
offenses in connection with obtaining, attempting to obtain, or as the
result of performing a government entity public (Federal, State or
local) transaction or contract; and are not presently facing any civil
charges from any governmental entity regarding obtaining,
attempting to obtain, or from performing any governmental entity
contract or other transaction; and have not within a three (3) year
period preceding this Contract had any public transaction (Federal,
State or local) terminated for cause or default.
6.23.1.3 If any of the above circumstances described in the paragraph are applicable to
the entity submitting a bid for this requirement, include with your bid an
explanation of the matter including any final resolution.
6.23.2 The Contractor shall include, without modification, this clause in all lower tier covered
transactions (i.e. transactions with subcontractors) and in all solicitations for lower tier
covered transactions related to this Contract.

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6.24 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS:
6.24.1 By entering into the Contract, the Contractor warrants compliance with the Immigration
and Nationality Act (INA using e-verify) and all other Federal immigration laws and
regulations related to the immigration status of its employees and A.R.S. §23-214(A). The
Contractor shall obtain statements from its subcontractors certifying compliance and shall
furnish the statements to the Procurement Officer upon request. These warranties shall
remain in effect through the term of the Contract. The Contractor and its subcontractors
shall also maintain Employment Eligibility Verification forms (I-9) as required by the
Immigration Reform and Control Act of 1986, as amended from time to time, for all
employees performing work under the Contract and verify employee compliance using the
E-verify system and shall keep a record of the verification for the duration of the
employee’s employment or at least three (3) years, whichever is longer. I-9 forms are
available for download at USCIS.GOV.
6.24.2 The County retains the legal right to inspect Contractor and subcontractor employee
documents performing work under this Contract to verify compliance with paragraph 6.24.1
of this Section. Contractor and subcontractor shall be given reasonable notice of the
County’s intent to inspect and shall make the documents available at the time and date
specified. Should the County suspect or find that the Contractor or any of its subcontractors
are not in compliance, the County will consider this a material breach of the Contract and
may pursue any and all remedies allowed by law, including, but not limited to; suspension
of work, termination of the Contract for default, and suspension and/or debarment of the
Contractor. All costs necessary to verify compliance are the responsibility of the Contractor.
6.25 INFLUENCE:
As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort to influence an
employee or agent to breach the Maricopa County Ethical Code of Conduct or any ethical conduct
may be grounds for Disbarment or Suspension under MC1-902.
An attempt to influence includes, but is not limited to:
6.25.1 A Person offering or providing a gratuity, gift, tip, present, donation, money,
entertainment or educational passes or tickets, or any type of valuable contribution or
subsidy,
6.25.2 That is offered or given with the intent to influence a decision, obtain a contract, garner
favorable treatment, or gain favorable consideration of any kind.
If a Person attempts to influence any employee or agent of Maricopa County, the Chief
Procurement Officer, or his designee, reserves the right to seek any remedy provided by the
Maricopa County Procurement Code, any remedy in equity or in the law, or any remedy provided
by this contract.
6.26 UNIFORM ADMINISTRATIVE REQUIREMENTS:
By entering into this Contract the Contractor agrees to comply with all applicable provisions of
Title 2, Subtitle A, Chapter II, PART 200—UNIFORM ADMINISTRATIVE REQUIREMENTS,
COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in
Title 2 C.F.R. § 200 et seq.
6.27 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW:
6.27.1 In accordance with section MCI 371 of the Maricopa County Procurement Code the
Contractor agrees to retain (physical or digital copies of) all books, records, accounts,

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statements, reports, files, and other records and back-up documentation relevant to this
Contract for six (6) years after final payment or until after the resolution of any audit
questions which could be more than six (6) years, whichever is latest. The County,
Federal or State auditors and any other persons duly authorized by the Department shall
have full access to, and the right to examine, copy and make use of, any and all said
materials.
6.27.2 If the Contractor’s books, records , accounts, statements, reports, files, and other records
and back-up documentation relevant to this Contract are not sufficient to support and
document that requested services were provided, the Contractor shall reimburse Maricopa
County for the services not so adequately supported and documented.
6.28 AUDIT DISALLOWANCES:
If at any time it is determined by the County that a cost for which payment has been made is a
disallowed cost, the County shall notify the Contractor in writing of the disallowance. The course
of action to address the disallowance shall be at sole discretion of the County, and may include
either an adjustment to future invoices, request for credit, request for a check or a deduction from
current invoices submitted by the Contractor equal to the amount of the disallowance, or to require
reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable
to Maricopa County.
6.29 OFFSET FOR DAMAGES:
In addition to all other remedies at Law or Equity, the County may offset from any money due to
the Contractor any amounts Contractor owes to the County for damages resulting from breach or
deficiencies in performance of the Contract.
6.30 CONFIDENTIAL INFORMATION:
Any information obtained in the course of performing this Contract may include information that
is proprietary or confidential to the County. This provision establishes the Contractor’s obligation
regarding such information.
The Contractor shall establish and maintain procedures and controls that are adequate to assure
that no information contained in its records and/or obtained from the County or from others in
carrying out its functions (services) under the Contract shall be used by or disclosed by it, its
agents, officers, or employees, except as required to efficiently perform duties under the Contract.
The Contractor’s procedures and controls at a minimum must be the same procedures and controls
it uses to protect its own proprietary or confidential information. If, at any time during the duration
of the Contract, the County determines that the procedures and controls in place are not adequate,
the Contractor shall institute any new and/or additional measures requested by the County within
fifteen (15) calendar days of the written request to do so.
Any requests to the Contractor for County proprietary or confidential information shall be referred
to the County for review and approval, prior to any dissemination.
6.31 PUBLIC RECORDS:
Under Arizona law, all Offers submitted and opened are public records and must be retained by
the Records Manager at the Office of Procurement Services. Offers shall be open to public
inspection and copying after Contract award and execution, except for such Offers or sections
thereof determined to contain proprietary or confidential information by the Office of Procurement
Services. If an Offeror believes that information in its Offer or any resulting Contract should not
be released in response to a public record request under Arizona law, the Offeror shall indicate the
specific information deemed confidential or proprietary and submit a statement with its offer
detailing the reasons that the information should not be disclosed. Such reasons shall include the
specific harm or prejudice which may arise from disclosure. The Records Manager of the Office of

SERIAL 190003-RFP
Procurement Services shall determine whether the identified information is confidential pursuant
to the Maricopa County Procurement Code.
6.32 PRICES:
Contractor warrants that prices extended to County under this Contract are no higher than those
paid by any other customer for these or similar services.
6.33 INTEGRATION:
This Contract represents the entire and integrated agreement between the parties and supersedes
all prior negotiations, proposals, communications, understandings, representations, or agreements,
whether oral or written, express or implied.
6.34 RELATIONSHIPS:
6.34.1 In the performance of the services described herein, the Contractor shall act solely as an
independent contractor, and nothing herein or implied herein shall at any time be
construed as to create the relationship of employer and employee, co-employee,
partnership, principal and agent, or joint venture between the County and the Contractor.
6.34.2 The County reserves the right of final approval on proposed staff for all Task Orders.
Also, upon request by the County, the Contractor will be required to remove any
employees working on County projects and substitute personnel based on the discretion
of the County within Two (2) business days, unless previously approved by the County.
6.35 GOVERNING LAW:
This Contract shall be governed by the laws of the State of Arizona. Venue for any actions or
lawsuits involving this Contract will be in Maricopa County Superior Court, Phoenix, Arizona.
6.36 ORDER OF PRECEDENCE:
In the event of a conflict in the provisions of this Contract and Contractor’s license agreement, if
applicable, the terms of this Contract shall prevail.
6.37 INCORPORATION OF DOCUMENTS:
The following are to be attached to and made part of this Contract:
6.37.1 Exhibit A, Contractor Information and Pricing; and
6.37.2 Exhibit B, Intent / Scope of Work
6.38 NOTICES:
All notices given pursuant to the terms of this Contract shall be addressed to:
For County:
Maricopa County
Office of Procurement Services
320 West Lincoln Street
Phoenix, Arizona 85003-2494
For Contractor:
Surveillance Security, Inc.
175 S. Hamilton Place, Bldg. 2 Suite 102
Gilbert, Arizona 85233

SERIAL 190003-RFP

SERIAL 190003-RFP
EXHIBIT A
CONTRACTOR INFORMATION AND PRICING
SERIAL: 190003-RFP
NIGP CODE: 99046
RESPONDENT'S NAME: Surveillance Security Inc.
COUNTY VENDOR NUMBER :
ADDRESS: 175 S. Hamilton Pl. Bldg. 2 STE 102
Gilbert, AZ 85233
P.O. ADDRESS: PO Box 769 Gilbert, AZ 85299
TELEPHONE NUMBER: 480 855 9359
FACSIMILE NUMBER: 480 668 5007
WEB SITE: www.surveillanc-security.com
CONTACT (REPRESENTATIVE): Brendan Waller
REPRESENTATIVE'S E-MAIL ADDRESS: b.waller@surveillance-security.com
YES NO REBATE
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: [ x ] [ ]
WILL OFFER REBATE (CASH OR CREDIT) FOR UTILIZING PROCUREMENT
CARD: [ ] [ x] %
(Payment shall be made within 48 hours of utilizing the Purchasing Card)
PAYMENT TERMS:
[ x ] NET 10 DAYS
1.0 PRICING:
# of Hours
per Holiday
Week/Site Regular Overtime Rate per
(Total for Rate per Rate per Hour
# of all Hour per Hour per per Average
Site # Site Name Officers Officers) Officer Officer Officer Markup
Administration Building
3310 (Unarmed) 2 100 $17.75 $24.85 $24.85 12%
Security Center Building
4137 (Armed) 5 240 $19.65 $27.51 $27.51 12%
Jackson Clerk of the
Court/Parking Garage
3315/3315PK (Unarmed) 5 270 $17.75 $24.85 $24.85 12%
Forensic Science
Center/Parking Garage
3317/3317PK (Unarmed) 2 80 $17.75 $24.85 $24.85 12%
3856 Vital Records (Unarmed) 1 40 $17.75 $24.85 $24.85 12%
3846 Public Health (Unarmed) 2 80 $17.75 $24.85 $24.85 12%
4060 Luhrs (Armed) 2 80 $19.65 $27.51 $27.51 12%
Durango Command/Parking
1513 Garage (Unarmed) 5 168 $17.75 $24.85 $24.85 12%
Administration Building On-
site Supervisory Personnel
3310 (Captain – Armed) 1 50 $23.00 $32.20 $32.20 12%

SERIAL 190003-RFP
2.0 ADDITIONAL PRICING:
Overtime
Unit of Regular Rate Rate per Holiday Rate % Markup
Title Qty Measure per Hour Hour per Hour per Hour
Guard - Unarmed 1 hour $17.75 $24.85 $24.85 12%
Guard - Armed 1 hour $19.65 $27.51 $27.51 12%
Sergeant - Unarmed 1 hour $18.65 $26.11 $26.11 12%
Sergeant - Armed 1 hour $20.50 $28.70 $28.70 12%
Captain - Unarmed 1 hour $21.00 $29.40 $29.40 12%
Captain - Armed 1 hour $23.00 $32.20 $32.20 12%
On-site Supervisory Personnel
(per Section 2.8) 1 hour $19.50 $27.30 $27.30 12%
*All hourly rates should include all equipment, uniforms and testing requirements to be provided by the
Contractor per the specifications.

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EXHIBIT B
INTENT / SCOPE OF WORK
1.0 INTENT:
The purpose of this contract is to provide the Maricopa County Emergency Management Department,
Security Services Division (County) with licensed, unarmed, uniformed security officer services at various
facilities throughout the County. The services are to be performed to the expectations published in this
contract with expertise, knowledge and capability with cooperative effort and monitoring by the County.
This contract may also be used for armed security officers if a need arises from the using agency.
The County reserves the right to award this contract to multiple vendors. The County reserves the right to
award in whole or in part, by item or group of items, by section or geographic area, or make multiple
awards, where such action serves the County’s best interest.
The County reserves the right to add additional contractors, at the County’s sole discretion, in cases where
the currently listed contractors are of an insufficient number or skill-set to satisfy the County’s needs or to
ensure adequate competition on any project or task order work.
2.0 SCOPE OF WORK:
2.1 CONTRACTOR RESPONSIBILITIES:
Contractor employees shall adhere to all work policies, procedures, and standards established by
the County. The Contractor’s employees shall conform in all respects with regard to physical, fire
and security/safety regulations while on the County’s premises. Contractor shall be responsible
for obtaining all County developed rules, regulations, policies, etc. from the County, and shall be
responsible for obtaining and complying with all applicable State/Federal rules, regulations,
policies, statutes, etc. from the respective governmental entity(ies).
Contractor shall be responsible for the following:
2.1.1 Recruiting, hiring, evaluating, assigning, disciplining, and when necessary, releasing,
Contractor employees assigned to the County contract.
2.1.2 Maintaining a recruiting and hiring program that is in compliance with applicable federal
and state employment laws and their implementing rules and regulations, including, but
not limited to, Title VII of the Civil Rights Act of 1964 (“Title VII”), the Americans With
Disabilities Act (“ADA”), the Age Discrimination in Employment Act (“ADEA”), the
Fair Credit Reporting Act (“FCRA”), and the Arizona Employment Protection Act
(“AEPA”).
2.1.3 Performing background screening on all Contractor employees assigned to the County, to
include screening of credentials, licensure, personal history, qualifications, work history,
and references, as well as criminal background checks and fingerprinting as provided
herein. Contractor shall ensure that all Contractor employees possess all certifications,
licenses, and qualifications necessary to enable them to perform their assignments.
2.1.4 Contractor shall promptly notify the County of any conduct by, or complaint regarding,
any Contractor employee that may affect the County, including but not limited to threats
of violence, harassment, discrimination or retaliation, or other unprofessional conduct.
2.1.5 Providing Contractor employees assigned to this Contract all of County’s safety,
drug/alcohol, work policies, anti-harassment, anti-discrimination and anti-retaliation
policies and informing them that they are required to adhere to such policies.

SERIAL 190003-RFP
2.1.6 Providing harassment, discrimination, and retaliation training for all Contractor
employees provided under this contract. Contractor shall maintain a record of all such
training, and shall be available for review by the County at all times.
2.1.7 Informing Contractor employees in writing and receiving acknowledgment from the
employees that they are employed by Contractor, not the County.
2.1.8 Notifying Contractor employees in writing and receiving acknowledgment from the
employees that the only employment benefits and compensation they will receive will be
from Contractor, and that they are not entitled to any employment benefits or
compensation from the County.
2.1.9 Informing Contractor employees in writing that job-related illness/injury reports are to be
made to Contractor. Contractor and/or its designee shall notify the County within
twenty-four (24) hours of receipt of any such reports of injury or illness occurring while
performing duties under this contract.
2.1.10 Being solely responsible for, and holding County harmless from, all administrative
employment matters regarding Contractor employees including, but not limited to, all
payroll and payroll income tax withholding matters; payment of workers’ compensation
premiums; funding of appropriate fringe benefit programs; and taking responsibility for
and complying with (including offering coverage, if required) the Affordable Care Act
with respect to its employees.
2.1.11 Paying Contractor employees in compliance with applicable wage and hour laws
including, but not limited to, the Fair Labor Standards Act (“FLSA”) and Arizona Labor
Code. Contractor shall maintain complete and accurate records of all wages paid to its
employees assigned to provide services to County. Contractor shall be solely responsible
for and will comply with applicable law governing the reporting and payment of wages,
and payroll-related and unemployment taxes attributable to wages paid to its employees
assigned to provide services to the County.
2.2 ASSIGNMENT OF CONTRACTOR PERSONNEL:
The County reserves the right to verify the qualifications of any Contractor employee assigned to
work under this contract.
2.3 TRAINING:
The County shall provide the Contractor with Security Orders and Procedures (SOPs) for each
service location, which the Contractor assigned personnel shall adhere to when assigned to work at
the service location.
Contractor assigned personnel shall be immediately productive, requiring minimal training and
orientation. All Contractor personnel will be required to complete a two (2) hour X-Ray/Metal
Detector Training class through Security Services, prior to being approved for assignments where
screening customers is necessary. Training will be provided bi-monthly or as needed to fulfill this
requirement. Contractor is required to submit a formal request for X-Ray/Metal Detector
Training, prior to new Contractor personnel assignments.
2.4 HOURS OF OPERATION:
Work hours and holidays will vary dependent upon the County and position. Normal working
hours are 7:00 a.m. to 7:00 p.m. Monday through Friday, excluding the County holidays below:
 New Year’s Day
 Martin Luther King Jr./Civil Rights Day
 Presidents’ Day
 Memorial Day

SERIAL 190003-RFP
 Independence Day
 Labor Day
 Veteran’s Day
 Thanksgiving Day & Day After
 Christmas Day
There are requirements for evening (7:00 p.m. to 7:00 a.m. Monday through Sunday), weekend
(7:00 a.m. to 7:00 p.m. Saturday and Sunday), and overtime work. Weekend work shall be
defined as Saturday and Sunday during the same week. Weekend work shall not be considered
overtime unless in excess of forty (40) hours.
Overtime must be approved in writing, in advance, by the County in order to be reimbursable.
Overtime shall be defined as hours worked in excess of forty (40) per week. Should a Contractor
employee work on a County holiday, the Contractor specified rate will apply.
Contractor employees shall work no longer than a sixteen (16) hour shift, with at least an eight (8)
hour break in between shifts.
Contractor employees shall work no more than sixteen (16) hours in a twenty-four (24) hour
period.
The Contractor shall provide coverage during lunch/breaks, and all excused or unexcused
absences (including, but not limited to, no-shows, call-offs and tardiness).
The Contractor shall provide an initial start-up plan with timeline.
2.5 TRANSPORTATION AND PARKING:
It will be the Contractor or the Contractor employee’s responsibility to provide transportation to
and from the required locations. Reasonable parking accommodations will be provided for all
locations, with the exception of the Security Center Building and the Luhrs Building. The County
will not reimburse the Contractor for any mileage, transportation or parking expenses/violations.
2.6 CONTRACTOR PERSONNEL EXPENSES:
Contractor shall be responsible for all personnel expenses. Contractor may bill for certain travel
expenses on a case-by-case basis. Contractor shall seek County approval before billing for any
travel expenses. If approved by the County, travel expenses shall be reimbursed in accordance
with the County’s Contractor Travel Policy. Original receipts for travel must be submitted for
reimbursement of allowable direct costs (lodging, communications, etc.).
2.7 CONTRACTOR SERVICE LOCATION:
Contractor shall have an office within the Phoenix, Arizona metropolitan area. The facility shall
be capable of supplying additional personnel resources at immediate notice. Minimum office
hours shall be from 8:00 a.m. through 5:00 p.m., Arizona Time, Monday through Friday.
2.8 CONTRACTOR SINGLE POINT OF CONTACT (SPOC):
Contractor shall designate a local coordinator as a single point of contact (SPOC), as well as a
backup, that will be accessible during normal work hours 8:00 a.m. until 5:00 p.m. Monday
through Friday, with the exception of the designated County holidays to receive employment
requests, handle and assist in any and all inquiries regarding scheduling, billing, status of orders,
availability, contract pricing, contract compliance requirements, reports, and problem solving.
Contractor’s SPOC shall be available via a toll-free telephone number or email. However, the
Contractor shall provide the County with a communication plan that permits the County to reach
the Contractor twenty-four (24) hours per day, seven (7) days per week, and three hundred sixty-
five (365) days per year for any issue related to this contract, the performance of the contract or
staffing.

SERIAL 190003-RFP
Contractor shall maintain a supervisory presence for all sites from 7:00 a.m. until 5:00 p.m.
Monday through Friday, and an on-call Supervisor for all other hours during the week and on
Saturday, Sundays and Holidays.
As noted in Sections 2.4 and 2.15, the Contractor shall provide coverage for all shifts and
locations if Contractor personnel do not report as scheduled.
2.9 CONTRACTOR EMPLOYEE REQUIREMENTS:
2.9.1 Background Check:
A background check is required for all Contractor employees providing services to the
County. The cost of this service shall be incurred by the Contractor.
Certain Contractor employees based on location assignment may be subject to various
additional criminal background checks, fingerprinting, or other background checks. The
County reserves the right to not approve any Contractor employee to perform duties
under this contract.
2.9.2 Drug Testing:
All Contractor employees shall be required to complete a pre-employment drug
screening, at the Contractor’s cost. If, during the period of performance of this contract,
a Contractor’s employee fails a Contractor administered drug screening, the Contractor
employee will not be assigned work under this contract.
2.9.3 Additional Certifications:
All contractor employees assigned under this contract shall have and maintain AED, First
Aid and CPR certifications. Contractor employees shall have these certifications prior to
being assigned duties under this contract. Contractor employees shall maintain and
recertify these certifications at the Contractor’s or their own expense.
2.9.4 Dress and Equipment:
Contractor employees shall report to job assignments dressed as required by the County
and with the equipment specified by the County as being required to perform work in the
service categories covered under this contract.
Contractor employees shall wear a County issued Contractor ID badge on the outer
garment at all times during work assignments in any County facility.
Contractor shall supply at its expense, all-weather gear (jackets), flashlights, cell phones,
and other equipment as is mutually agreed upon between the County and the Contractor.
Specific uniform requirements are as follows. The Contractor shall provide a uniform
that mirrors their organizational look as it pertains to color, style, etc.; however, the
County would require the following modifications:
 Polyester-blend trousers, plain pocket, flat front style (non-cargo pants) with a more
finished/polished look.
 A polyester blend polo shirt (example: “511” style polo) with an embroidered badge
is acceptable if not utilizing a short-sleeved dress shirt (example: Flying Cross
uniform items) utilizing a metal or embroidered badge.
 A wind-breaker style polyester-blend jacket conforming to the Contractor’s
requirements with or without a liner.

SERIAL 190003-RFP
 Sock color to match the color of the trousers.
 Black shoes or boots commonly utilized in law enforcement agencies for patrol
purposes.
Additional Notes:
 Wearing a sweatshirt or other type of undergarment beyond a t-shirt is not
permissible if it extends beyond the sleeves of the uniform shirt.
 If long-sleeved shirts are available, officers would be permitted to wear long-sleeved
shirts that conform to the Contractor’s uniform requirements (color, composition,
manufacturer, etc.).
 The wearing of hats is prohibited.
 All uniform attire must be identical in its appearance. The only permissible option is
the wearing of a long-sleeved shirt versus a short-sleeved shirt.
Specific duty belt/equipment requirements are as follows:
 A duty belt is to be worn to carry handcuffs and OC Spray. Duty belt must be black
nylon or black basket-weave in its design as will all carrying holsters for the above
specified equipment. All Contract personnel shall be equipped identically as it
pertains to the style of belt (black nylon or black basket-weave). All belt-keepers
shall match the finish of the belt worn.
 Prior to assignment for work under this contract, all Contractor employees will be
trained in proper use of handcuffs and OC spray and are authorized to carry this
equipment. Contractor must provide proof of certifications prior to assignment.
 A small black flashlight (6 inches or less in length), though not specifically required,
is authorized for carry.
 Armed security guards are authorized to carry a weapon, weapon holster, extra
magazines and extra magazine pouches. No other equipment will be authorized.
2.9.5 Communication Skills:
Unless otherwise requested, all Contractor employees must be able to read, write, speak
and comprehend the English language in accordance with the minimum requirements of
the position description. Contractors that provide Contractor employees that are unable
to read, write, speak and comprehend the English language in accordance with the
County’s determination will refund any costs incurred by the County for such services.
2.9.6 Courtesy and Cordiality:
Contractor employees shall be respectful of all people with whom they interact, including
County employees and customers of the County.
2.9.7 Additional Assignment Acknowledgment:
The Contractor will be given four (4) business hours to confirm availability of a
Contractor employee to fill a request outside primary scope of the contract. In the event
that Contractor is unable to fill the request, the County may fill the requirement from
other sources.

SERIAL 190003-RFP
2.10 PERFORMANCE REQUIREMENTS:
Policies, procedures, and standards established by the County as applicable to this contract shall
be followed by Contractor employees assigned to the County at all times. The Contractor’s
employees shall conform in all respects with regard to physical, fire and security/safety regulations
while on the County’s premises. Contractor shall be responsible for obtaining applicable rules,
regulations, policies, etc. from the County. The County retains the right to remove immediately
from assignment or service any of Contractor’s employees who violates any law or County policy
or procedure in the performance of duties under this contract. In such event, County will notify
the Contractor SPOC who shall make immediate arrangements for the replacement of such
personnel at that assignment.
2.11 CONFIDENTIALITY OF COUNTY INFORMATION:
Contractor’s employees may have access to confidential County information. Under no
circumstance will this information be given out to anyone without the express permission of
County management.
2.11.1 The Parties acknowledge and agree that regardless of any provision in the Contract or this
SOW to the contrary, the services to be provided by Contractor do not involve any
access, use or disclosure by Contractor of any of the County’s protected health
information (“PHI”), as that term is defined in the Health Insurance Portability and
Accountability Act of 1996 (“HIPAA”). Contractor is not a “business associate” of the
County, as defined in HIPAA. In the event PHI is inadvertently transmitted to
Contractor, Contractor shall immediately inform the County and the Parties shall work
cooperatively to take all necessary action to address compliance with HIPAA and state
privacy laws.
2.11.2 County shall provide Contractor a list identifying HIPAA covered departments of the
County. For Contractor’s employees assigned to any such department, employees will be
required not to disclose or in any way reveal or disseminate PHI to Contractor or any
other unauthorized parties. County shall instruct Contractor’s employees concerning the
confidentiality of medical information of County’s patients, standard precautions, and the
County’s HIPAA policies and procedures. The Parties acknowledge and agree that for
purposes of compliance with HIPAA, Contractor’s employees shall be considered part of
County’s workforce as that term is defined in HIPAA, but shall otherwise not be
considered workforce or employees of County for any other purposes, including by and
not limited to tax or employment law.
2.12 REMOVAL OF CONTRACTOR EMPLOYEES FROM COUNTY PROPERTY:
In the event any Contractor employee fails to adhere to the County’s directions or security/safety
regulations, or demonstrate that they are not qualified to perform the required duties, the County
shall notify the Contractor who shall replace the employee immediately or as directed by the
County at no cost to the County (including, but not limited to, training time, background checks,
ID badges, drug testing, etc.).
When a Contractor employee leaves, at any time, the Contractor shall return to the County all
keys, ID badges, or other property provided by the County. If such items are not returned to the
County within five (5) working days the County shall send an invoice to the Contractor for the
exact replacement cost, including the cost of any rekeying. The Contractor shall pay this invoice
within fourteen (14) days.
2.13 MINIMUM WAGE, LIVING WAGE AND MANDATORY HEALTH AND WELFARE
BENEFITS:
Contractor must comply with all federal, state and local requirements regarding minimum wage,
living wage and any mandatory health and welfare benefits.

SERIAL 190003-RFP
2.14 SECURITY GUARD SERVICE REQUIREMENTS:
Required Uniformed Security Services:
2.14.1 UNARMED SECURITY GUARD REQUIREMENT: Must be in possession of a valid
State of Arizona security guard license as an unarmed security guard. A copy of this
license shall be available for review by the County at all times.
2.14.2 ARMED SECURITY GUARD REQUIREMENTS: Must be in possession of a valid
State of Arizona security guard license as an armed security guard. A copy of this license
shall be available for review by the County at all times.
2.14.3 Contractor shall provide ALL uniforms required, and shall be pre-approved by the
County. No athletic shoes are permitted. Uniform shall be in compliance with Arizona
Revised Statutes Title 32, Chapter 26, Section 32-2601 et seq. and the SECURITY
OFFICERS AGENCY UNIFORM GUIDELINES as published by the Arizona
Department of Public Safety Licensing Unit. Uniforms shall be continuously cleaned,
pressed and maintained in excellent condition.
2.14.4 Contractor employees shall always be neat in appearance, and project a professional
image to County employees and patrons who visit County properties.
2.14.4.1 Male Contractor employees shall be clean-shaven, with the exception of a neatly
trimmed mustache. Hair shall be worn neatly trimmed. Hair shall not be overly
long and shall be neatly combed or brushed and is not of a distracting color or
style. The uniform must be neat and pressed at all times.
2.14.4.2 Female Contractor employees shall have their hair neatly trimmed. At no time
shall hair be worn in such a manner that it obscures vision or is of a distracting
color or style. The uniform must be neat and pressed at all times.
2.14.4.3 Tattoos and Piercings: Visible body piercing jewelry, with the exception of
moderate jewelry worn for religious/cultural reasons, is not permitted except for
the ears. Contractor employees wearing other facial jewelry will be asked to
remove them during work hours. Contractor employees with exposed tattoos
should make reasonable effort to keep them covered during work hours.
2.14.5 Complete daily activity reports and monthly reports, and provide to the County
accordingly.
2.14.6 Conduct internal and external patrols, as required. Spot check building for safety
hazards, monitor secured areas and be knowledgeable of staff access, as required.
2.14.7 Escort visitors and vendors if directed.
2.14.8 Contractor employees shall report to the Command Dispatch Center (CDC), located at
301 W. Jefferson Street, any non-functioning or broken equipment, as well as any life
safety hazards.
2.14.9 Contractor employees must be able to effectively work with a diverse population in a
professional and courteous manner and have experience with conflict resolution.
2.14.10 Assist staff with any related security issues that arise, including any difficult situations
relating to staff and customers.
2.14.11 All costs associated with uniforms, duty belts and other required equipment shall be at
the sole cost of the Contractor.

SERIAL 190003-RFP
2.14.12 General Security Duties:
The following are a list of Standard Operating Procedures to be performed by Contractor
personnel. All Contractor personnel shall become familiar with procedures and
authorized persons associated with the location they are assigned to. The County shall
provide all screening equipment necessary for these procedures.
2.14.12.1 Protect the safety of all persons on site.
2.14.12.2 Be polite, courteous, respectful, and responsive to all individuals.
2.14.12.3 Prohibit entry into secure areas by anyone other than authorized individuals
as directed.
2.14.12.4 Prevent fire, theft, vandalism, and trespassers on the property.
2.14.12.5 Contractor for guard services will follow County procedures for medical
emergencies, bomb threats, riots, fires, disruptive persons, and other
emergencies.
2.14.12.6 Monitor security consoles (i.e. employee access control and alarm
computer, CCTV video monitors, DVR’s, etc.) at the Jackson Parking
Garage, Forensic Science Center Garage, Durango Parking Garage and the
Security Center Building.
2.14.12.7 Report to the Command Dispatch Center (CDC) any intrusion alarms, fire
alarms, panic alarms, and be able to take appropriate action to assist
occupants to exit the building and prevent additional persons to enter the
building as directed.
2.14.12.8 Be familiar with the required means of egress and the County building
evacuation plan.
2.14.12.9 Be familiar with and implement emergency intrusion alarm procedures
including the use of computer programs, closed circuit television monitors,
voice intercom systems, alarms and alarm enunciator panels and other
equipment required for monitoring and control of building access at the
Security Center Building, Jackson Clerk of the Court, Forensic Science
Center and Durango Command.
2.14.12.10 Be responsible for all building and systems keys and access control cards in
their possession and ability to account for the whereabouts of keys at all
times. No keys issued to the Contractor may be duplicated. Should keys be
lost or stolen, Responsible Manager shall be notified immediately.
Contractor is responsible for the cost of replacement of lost, stolen or
damaged keys and access cards, including the re-keying of facilities as
necessary.
2.14.12.11 Screening Duties:
2.14.12.11.1 Screen all individuals seeking access to County property for
any type of prohibited weapon.
2.14.12.11.2 Advise non-employees that they cannot bring food or drink
in to County facilities.
2.14.12.11.3 Report any unusual incidents or hazardous conditions.

SERIAL 190003-RFP
2.14.12.11.4 Report all lost and found items to the Command Dispatch
Center (CDC).
2.14.12.12 Maintain a daily log for each shift in accordance with all policies for the site
(i.e. sign in and sign out requirements for visitors).
2.14.12.13 Must have the ability for electronic tracking of hours by employee, facility
or other criteria as requested by the County.
2.14.12.14 Maintain a log of all security violations and report occurrences to the on-
site Contractor Supervisor as quickly as possible considering the nature of
the violation. Immediate concerns will be directed to the Command
Dispatch Center (CDC).
2.14.12.15 Be familiar with procedures for receiving and forwarding requests for
maintenance.
2.14.12.16 County will provide radios as the County deems appropriate and Contractor
must comply with all County and FCC rules and regulations when using
assigned communication devices.
2.14.12.17 The use of personal cell phones during working hours is strictly prohibited,
except as required to perform assigned duties.
2.14.12.18 Personal electronic devices, portable electronic devices or reading materials
not related to assigned duties are prohibited.
2.14.12.19 Engaging in or conducting any personal business or business outside of the
assigned responsibilities is strictly prohibited.
2.14.12.20 Socializing is prohibited. No visitors are allowed in the building before or
after work hours. Conversations with staff and customers are to remain
cordial and brief. Contractor employees may not bring children, other
family members or friends to the work site.
2.15 SERVICE LOCATIONS:
The following are a list of locations, along with the number of hours and number of personnel
needed at each County facility.
2.15.1 Administration Building/CDC (Bldg. #3310) - 301 W. Jefferson St. Phoenix, AZ would
consist of two (2) officers (unarmed) from 7:00AM - 5:00PM Monday through Friday
(100 hrs.)
Total: 100 hours a week
2.15.2 Security Center Building (Bldg. #4137) - 222 N. Central Ave. Phoenix, AZ would consist
of three (3) officers (armed) from 7:00AM - 7:00PM Monday through Friday (120 hrs.),
one (1) officer (armed) from 7:00PM - 7:00AM Monday through Friday (60 hrs.), and
one (1) officer (armed) from 7:00 PM on Friday through 7:00AM on Monday (60 hrs.)
Total: 240 hours a week
2.15.3 Jackson Clerk of the Court/Parking Garage (Bldg. #3315/3315PK) - 601 W. Jackson St.
Phoenix, AZ would consist of three (3) officers (unarmed) from 7:00AM - 7:00PM
Monday through Friday (150 hrs.), one (1) officer (unarmed) from 7:00PM - 7:00AM
Monday through Friday (60 hrs.) and one (1) officer (unarmed) from 7:00PM on Friday
through 7:00AM on Monday (60 hrs.)

SERIAL 190003-RFP
Total: 270 hours a week
2.15.4 Forensic Science Center/Parking Garage (Bldg. #3317/3317PK) - 701 W. Jefferson St.
Phoenix, AZ would consist of two (2) officers (unarmed) from 6:00AM - 7:00PM
Monday through Friday (80 hrs.)
Total: 80 hours a week
2.15.5 Vital Records (Bldg. #3856) - 3221 N. 16th St. Phoenix, AZ would consist of one (1)
officer (unarmed) working from 8:00AM - 5:00PM Monday through Friday (40 hrs.)
Total: 40 hours a week
2.15.6 Public Health (Bldg. #3846) - 1645 E. Roosevelt St. Phoenix, AZ would consist of two
(2) officers (unarmed) working from 7:00AM - 7:00PM Monday through Friday (80 hrs.)
Total: 80 hours a week
2.15.7 Luhrs (Bldg. #4060) - 11 W. Jefferson St. Phoenix, AZ would consist of two (2) officers
(armed) working from 7:00AM - 7:00PM Monday through Friday (80 hrs.)
Total: 80 hours per week
2.15.8 Durango Command/Parking Garage (Bldg. #1513) - 3220 W. Gibson Ln. Phoenix, AZ
would consist of five (5) officers (unarmed) rotating shifts to provide 24/7 coverage for a
total of 168 hours per week
2.15.9 Administration Building/CDC (Bldg. #3310) - 301 W. Jefferson St. Phoenix, AZ would
consist of one (1) On-site Supervisory Personnel (Captain – armed) working from
7:00AM - 5:00PM Monday through Friday (50 hrs.)
Total: 50 hours per week
The minimum total number of contract services hours that would need to be filled (based on
current required staffing numbers) would be:
1,108 hours at eight (8) total locations
3.0 PROCUREMENT REQUIREMENTS:
3.1 FACILITIES:
During the course of this contract, the County shall provide the Contractor’s personnel with
adequate office space (squad room/locker room) in the Security Services offices, and any
supporting equipment necessary to service the account, such as portable hand-held radios and any
other equipment mutually agreed-upon.
3.2 PERFORMANCE:
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to perform and any price differential will be charged against the Contractor.
3.3 USAGE REPORT:
The Contractor shall furnish the County a usage report, upon request, delineating the acquisition
activity governed by the Contract. The format of the report shall be approved by the County and
shall disclose the quantity and dollar value of each contract item by individual unit.