CENTRAL ARIZONA SHELTER SERVICES (CASS).PDF

Created: 02/05/2018 • Last updated: 02/26/2018
General information
Organization http://salvationarmycares.org
Contact First name jeremiah
Contact Last name smith
Contact e-mail jeremiah.smith@usw.salvationarmy.org
Contact phone number 6024055330
Address
Street 230 S 12th Ave
City Phoenix
State AZ
ZIP Code 85007
From what tribe is the Gila River Indian Community
organization requesting the
grant?
Total grant amount request 40000
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The Gila River Indian Community offers multi-year awards. If your organization is
requesting a multi-year grant for this project or program from the Gila River Indian
Community, enter the amount to be requested each year.
Amount
Year 1 (Gila River Indian
40000
Community Grants Only)
Year 2 (Gila River Indian
Community Grants Only)
Year 3 (Gila River Indian
Community Grants Only)
Year 4 (Gila River Indian
Community Grants Only)
Year 5 (Gila River Indian
Community Grants Only)
2 / 2


Gila River Indian Community Grant Application
Grant Cycle 2018
Cover Sheet
Municipality Information
1. Date of Application: 2/27/2018 (NOTE: Click or use up/down arrow keys to move among fields)
2. Name of City, Town or County: Maricopa County
3. Mayor (City or Town) or Board of Supervisor’s Chairman (County): Steve Chucri
4. Mailing Address: 300 W Jefferson, 10th Floor
5. City: Phoenix State: Arizona Zip Code: 85003
6. Acknowledgement of Submission by Authorized Municipality Representative:
Typed Name/Title: Zachary Wolfe, Finance Department Signature:
Applicant Information
7. Department/Organization Name: Central Arizona Shelter Services (CASS)
8. Is this a 501c non-profit Organization? No Yes If yes, attach IRS Determination Letter
9. Application Contact Person: Terri Perillo Title: Development Director
10. Phone Number: (602) 256-6945, x1020
11. Mailing Address: 230 S 12th Avenue
12. City: Phoenix State: Arizona Zip Code: 85007
13. Email Address: tperillo@cassaz.org Website Address: www.cassaz.org
Project Information
14. Project Name: Senior Client Care Coordinator
15. Purpose of Grant: Provide emergency shelter and wrap-around services for seniors
16. Priority Funding Area Healthcare
17. Annual amount requested $40000
18. Number of years that funding is 1
requested
19. Total amount requested (annual $40000
amount x number of years)
20. Has your organization received past No.
funding from GRIC? If yes, list each year
and amount
21. Geographic area served Arizona
For Office Use Only:
Data Entry Receipt Evaluation
Outcome A Approval Recommended/Amount $ A Denial

Gila River Indian Community Grant Application
Grant Cycle 2018
Narrative
Please structure your proposal to provide the following information in the order indicated. Provide the narrative
in paragraph form in the text field provided. Please be thorough but strive for brevity.
1. Briefly describe the organization’s history, mission and goals.
For over 30 years Central Arizona Shelter Services, Inc. (CASS) has been a regional leader in Maricopa
County, supporting solutions for single adults and families to end their homelessness. CASS exists to empower
men, women, and children with diverse needs by providing shelter and supportive services that promote self-
sustainability. These services include: 1:1 case management, employment support, help to access benefits,
access to health care (including basic health care, mental health and dental care), and more.
CASS’ Regional Single Adult Shelter, located on the Human Services Campus in Central Phoenix, provides
350 beds for men and 120 beds for women in gender-specific dorms. Our family shelter, Vista Colina, provides
30 units (120 beds) for families with children. In the most recently completed fiscal year (6/30/2017), CASS
provided 163,627 nights of shelter and support services to 4,953 homeless individuals.
CASS goals are to: 1) provide safe shelter; 2) stabilize people in crisis; and, 3) provide housing and other
supportive services that will help people to permanently end their homelessness. The key elements to
achieving these goals include: Intervention and Engagement; Assessment and Case Management; Prioritized
One-on-One Case Management; Shelter and Supportive Services; and Move-Out Support.
2. If the applying organization is non-municipal or a non-profit 501c, please describe your relationship with
Arizona municipalities including past and present support, whether through partnerships, collaborations,
in-kind contributions, grants, tax-based funding or other. Describe the supporting municipality’s role in
this project. If the applying organization is a municipality governmental sub-division please enter the
text “Not applicable.”
As a regional solution to homelessness, CASS is engaged in wider community initiatives surrounding the
needs of the homeless throughout Maricopa County. CASS is an active member of the Maricopa Continuum of
Care (CoC) and adheres to the guidelines and policies set forth by the CoC. Ongoing initiatives include
seeking increased state funding; discussing and planning for regional solutions; advocating for increased
development of affordable housing; advocating for the needs of homeless youth and veterans; and, striving for
the continued development and implementation of services to address the unique issues presented within
subpopulations such as the chronically homeless, elderly and disabled. Community agencies, including police,
fire, public works, and housing departments of cities and towns throughout Maricopa County provide referrals
to CASS shelters via the coordinated access/entry system. Many communities regularly call CASS to request
information on bed availability.
3. Describe the proposed project and planned goals and activities.
The goal of this project is to bring more support to the growing population of clients at CASS who are 55+. The
55+ population has increased in recent years at CASS, making up nearly 27% of the overall CASS population

Gila River Indian Community Grant Application
Grant Cycle 2018
(1,147 people last year). Even more disturbing, we are seeing an increase in the number of people who are
62+; last year, CASS served 425 people over the age of 62. The oldest was an 89-year-old woman who came
into shelter with a walker. Her son had been stealing her pension, leaving her living on the streets. We got her
into shelter, stabilized, got the public fiduciary to protect her money, and then set her up in an apartment where
she is stable and healthy living independently.
Fraud is just one aspect where seniors are more vulnerable than others. They are also not safe on the street
and are often robbed and beaten up. The biggest overall challenge for the senior population, however, are their
medical needs, with a high percentage having chronic diseases that must be managed.
This program will provide CASS with resources needed to meet the needs of homeless seniors, including their
immediate basic needs by providing safe shelter and supportive services to move them from homelessness to
housing. GRIC funding will support our existing plans to hire a Senior Client Care Coordinator, dedicated solely
to the needs of seniors. These coordinators will ensure that all seniors who are staying at CASS (55+) access
the services they need to stabilize and move into permanent housing. The Senior Client Care Coordinator will
liaison with all of the other CASS case managers who may have seniors in their case load to bring their
expertise to the entire case management team. We currently have separate proposals out to support this new
position and have received positive feedback. We anticipate adding these positions in January 2019.
Support of the Gila River Indian Community will provide emergency shelter and supportive services for a
growing population of clients at CASS – seniors age 55+. CASS is respectfully requesting funding
consideration of $40,000 to support emergency shelter and supportive services for seniors 55 and older.
4. Describe how the proposed project satisfies one or more of the priority funding areas identified by the
Gila River Indian Community.
CASS believes a community is only as healthy and strong as its most vulnerable members. The Single Adult
Shelter services and programs, especially those designed for seniors, fosters respect for the elderly and builds
community resiliency, allowing economic development, health, and safety to flourish. These priorities are in
direct alignment with GRIC’s priorities of economic development, healthcare, and public safety.
5. Identify the needs/problems to be addressed, target population and number of people to be served by
the project.
According to the 2017 Point-in-Time (PIT) Homeless Count, the number of unsheltered people has increased
greatly, from 1,646 in 2016 to 2,059 in 2017. The number of single adults also increased to 3,766. The fastest
growing segment of the homeless population is seniors. And, the preliminary reports from the 2018 PIT Count
show the unsheltered population increased again by 25%; the final data on the 2018 PIT will soon be released.
The aging homeless population is fast becoming CASS’ majority client demographic; 52% of the clients we
serve at the adult shelter are 45 and older. Last year, CASS served 1,147 seniors, age 55 and older—26.7%
of our total client population and a 3% increase from the prior year. CASS also served 1,096 individuals, ages
45-54 (26% of the client population). The total bed nights provided during FY 16/17 was an astounding
210,937.
Seniors become homeless due to medical or financial crisis, reengagement challenges after military service,
substance abuse and undiagnosed/untreated mental illness. Approximately 56% of homeless seniors have
mental health issues. The harsh conditions of life on the streets place them at high risk for compromised
health as well as crime victimization. Vulnerability to disease and unaddressed chronic health needs can

Gila River Indian Community Grant Application
Grant Cycle 2018
result in rapid decline. With a mortality rate 3-4 times higher than that of the general population, our
vulnerable homeless neighbors will perish if they do not receive support.
Because of special care considerations of the senior homeless population, CASS is bringing more attention to
its senior population for greater service coordination and intensive case management. GRIC’s support would
be targeted to help us focus more resources on our senior citizens who are in our emergency shelter
program. The budget for this program is $1,174,266. A $40,000 grant represents 3.4% of the senior
emergency shelter budget. CASS has relied on the generosity of both our public and private sector partners,
as well as the community to fund our emergency shelter program. In general, funding for this program comes
from: Government 56%; Private Contributions (grants, corporate gifts, individual, other) 19%; United Way
11%; in-Kind 14%.
The emergence of an aging homeless population poses unique challenges for communities. It is estimated that
there are over 6,000 individuals in Maricopa County and over 10,000 individuals experiencing homelessness
statewide; seniors make up one-third. Last fiscal year 4,953 unduplicated individuals were served at CASS;
1,300 were seniors.
Below is a breakdown of the top ten reasons provided for homelessness among our clients:
• 21%: Economic
• 14%: Family dispute/Overcrowding
• 11%: Loss of job
• 9%: Evicted
• 11%: Relocated
• 7%: Mental Health
• 7%: Release from Jail/Prison
• 5%: Medical Condition
• 6%: Substance Abuse
• 3%: Domestic Violence
6. Define the project as a new or continuing program.
While the Single Adult Shelter is a continuing program, including serving seniors, the Senior Client Care
Coordinator will be a new position and focus for CASS.
7. Provide a brief timeline including start and finish dates. Indicate if the timeline is flexible.
The Single Adult Shelter is an existing, ongoing, year-round program. It has operated and served the
community for 34 years. The average length of stay is 39 days, but there is not a limit. While individuals stay at
the shelter, there are levels of service/engagement through which they progress.
The most vulnerable, chronically homeless individuals who stay at CASS automatically receive 1-1 case
management as soon as they enter shelter. Many of them are seniors. But many other seniors need more
attention and support.

Gila River Indian Community Grant Application
Grant Cycle 2018
8. Identify other organizations, partners or funders participating in the project and their roles.
Some of our many partners who assist our clients with specific needs ranging from housing to employment
include:
Housing: CASS' housing affiliate, Arizona Housing, Inc. provides affordable and permanent supportive housing
options for single adult clients. Other housing providers CASS works with include 11th Ave. Apartments, ABC
Housing, Casa de Paz, Catholic Charities, City of Mesa, City of Glendale and City of Phoenix.
Physical & Mental Health Care: Community Bridges, AIDS Project Arizona, Circle the City, COPA Care,
HonorHealth, Maricopa County Healthcare for the Homeless, Maricopa Integrated Health System and Mercy
Maricopa Integrated Care (MMIC).
Behavioral Health & Addiction Recovery: Alcoholics and Narcotics Anonymous, Choices, City of Phoenix
Senior Services, Community Bridges and Jewish Family Services.
Benefit Eligibility & Enrollment Assistance: Arizona Department of Economic Security, Social Security
Administration.
Legal Assistance: Arizona State University Homeless Legal Assistance Project, Community Legal Services,
Maricopa County Homeless Court.
Identification/Document Assistance: Arizona Vital Records, Homeless ID Project, Tumbleweed Youth Services.
Employment & Education: American Institute of Truck Driving, Arizona Literacy & Learning Center, City of
Phoenix Acacia Branch Library, First Things First, Fresh Start Women's Foundation, Friendly House, Goodwill,
Head Start, Literacy Volunteers of America and Lodestar Day Resource Center.
9. Would you be able to implement the proposed plan if your organization received partial funding for this
project?
CASS is grateful for all gifts. We work tirelessly year-round to secure funding to ensure emergency shelter and
services are available for the community’s most vulnerable populations. Gifts of every size are pooled together
to make a significant impact in Maricopa County by making essential safety net services available for nearly
5,000 homeless individuals yearly.
10. Describe your plan for project financial sustainability beyond the grant period. If this is a
program/project previously funded by the Gila River Indian Community describe efforts made towards
the previously described sustainability plan.
CASS leverages funding sources and offsets organization expenses where possible through our diverse mix of
funding and many funding and service partnerships. Collaboration is essential in addressing the complex
needs of our clients. CASS has built and maintained strong relationships with community agencies throughout
Maricopa County, other homeless shelter providers, housing providers, public and private funders, healthcare
providers, agencies serving disadvantaged populations, schools, businesses, faith-based organizations, and
community volunteers in an effort to maximize resources and provide the most efficient and effective services
for homeless families.
11. Describe your plan to document progress and results.

Gila River Indian Community Grant Application
Grant Cycle 2018
Adults experiencing homelessness access CASS through the coordinated entry system, the community’s
centralized access point for individuals. The Vulnerability Index Service Prioritization and Decision Assistance
Tool (Vi-SPDAT), a pre-screening triage tool, assesses the needs of homeless persons and matches them with
the most appropriate housing interventions. Diversion is also used to redirect homeless persons from shelter or
provide them with immediate access to shelter or housing. Vi-SPDAT scores are entered into the Homeless
Management Information System (HMIS) database at the point of entry. Staff updates client information, views
services, and client history, including the results of his/her Vi-SPDAT.
CASS tracks clients’ former place of residence using data in the HMIS including “Zip code of last permanent
residence”. Using this information, we can identify the originating city of the client. Records document that
clients come cities throughout Maricopa County; as far reaching as Apache Junction and Goodyear.
Upon intake into CASS, staff verifies and updates Universal Data Elements (UDEs) in HMIS, including
demographic information, income, disabilities, and history of housing and homelessness. When a client has an
intake into the case management program, additional, more in-depth information is collected. Case managers
also enter referrals for services provided into HMIS Service Transactions at this time. When a client presents
with other needs, CASS staff view previous records of all services providers who are part of the HMIS Data
Share Agreement.
CASS tracks and maintains activities and services by keeping notes in HMIS related to client progress. Shelter
staff documents day-to-day activities in the client’s permanent profile notes while case managers update
progress notes in case plans on at least a weekly basis to track services.
The result of the extensive data tracking by CASS and the HMIS system, is we will be able to report back to
GRIC on the number of seniors served, their demographics, and outcomes for those who are most chronic and
receive 1-1 case management services.
12. Indicate any application to and/or awards made by a tribe other than the Gila River Indian Community
for state shared revenues for this and any other project for the past five (5) years. If this information is
included in a separate attachment, please indicate that here.
CASS has not approached any other tribes with the Single Adult Shelter senior services. We believe GRIC is
the best partner for this project and we look forward to this partnership.

Gila River Indian Community Grant Application
Grant Cycle 2018
Project Budget
Budget Period: Senior Client Care
For each budget item listed here please provide a narrative description on the following Project Budget Detail
page.
Proposed Budget Expense Amount Amount In Kind Total Budget
(list each budget item) requested from requested or contributions
GRIC secured from
other funders
1. Personnel $20,000 $346,307 $0 $366,307
2. Employee Related Expenses $0 $81,845 $0 $81,845
3. Professional Fees $0 $148,543 $0 $148,543
4. Travel Related Expenses $0 $10,134 $0 $10,134
5. Facilities Cost $20,000 $129,805 $0 $149,805
6. Equipment $0 $477 $0 $477
7. Materials and Supplies $0 $190,995 $0 $190,995
8. Operating Expenses $0 $17,973 $0 $17,973
9. Management Admin Cost $0 $141,509 $0 $141,509
10. Fundraising Cost $0 $64,952 $0 $64,952
11. Misc Expenses $0 $1,713 $0 $1,713
12. Click here to enter text. $0 $0 $0 $0
13. Click here to enter text. $0 $0 $0 $0
14. Click here to enter text. $0 $0 $0 $0
15. Click here to enter text. $0 $0 $0 $0
16. Click here to enter text. $0 $0 $0 $0
17. Click here to enter text. $0 $0 $0 $0
Total Budget $40,000 $1,134,253 $0 $1,174,253

Gila River Indian Community Grant Application
Grant Cycle 2018
Project Budget Detail
Please provide a narrative description for each of the project budget items listed on the previous page. Include
the dollar figure and how it was derived.
1. Personnel: $366,307 ($20,000); The total Personnel cost to serve seniors at the shelter is derived by using
the percentage of clients who are seniors and applying it to the total cost of the shelter. There are additional
considerations for new Senior Client Care Coordintor personnel expenses. GRIC funds will directly support the
Senior Client Care Coordinator position.
2. Employee Related Expenses: $81,845; Taxes, benefits, etc.
3. Professional Fees: $148,543
4. Travel: $10,134; mileage reimbursement, transporting clients, providing bus passes, etc.
5. Facilities Cost: $102,998 ($20,000); Rent and utility, etc.
6. Equipment: $477
7. Materials and Supplies: $190,995; Consumable supplies like toiletries, etc.
8. Operating Expenses: $17,973
9. Management Admin Cost: $141,509; percentage (of Senior Clients vs. Total Clients) of Administration Cost
for total shelter operation
10. Fundraising Cost: $64,952
11. Misc Expenses: $1,713
12. Click here to enter text.
13. Click here to enter text.
14. Click here to enter text.
15. Click here to enter text.
16. Click here to enter text.
17. Click here to enter text.
Other explanation: Click here to enter text.