DUET PARTNERS IN HEALTH & AGING.PDF
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Last updated: 02/24/2018 General information Organization Duet: Partners In Health & Aging Contact First name Elizabeth Contact Last name Banta Contact e-mail banta@duetaz.org Contact phone number 6022745022 Address Street 10000 North 31st Avenue, Suite D200 City Phoenix State AZ ZIP Code 85051 From what tribe is the Gila River Indian Community organization requesting the grant? Total grant amount request 72000 1 / 2 The Gila River Indian Community offers multi-year awards. If your organization is requesting a multi-year grant for this project or program from the Gila River Indian Community, enter the amount to be requested each year. Amount Year 1 (Gila River Indian 36000 Community Grants Only) Year 2 (Gila River Indian 36000 Community Grants Only) Year 3 (Gila River Indian Community Grants Only) Year 4 (Gila River Indian Community Grants Only) Year 5 (Gila River Indian Community Grants Only) 2 / 2 Gila River Indian Community Grant Application Grant Cycle 2018 Cover Sheet Municipality Information 1. Date of Application: 2/26/2018 (NOTE: Click or use up/down arrow keys to move among fields) 2. Name of City, Town or County: Maricopa County 3. Mayor (City or Town) or Board of Supervisor’s Chairman (County): Steve Chucri 4. Mailing Address: 301 W Jefferson 10th Flr 5. City: Phoenix State: Arizona Zip Code: 85003 6. Acknowledgement of Submission by Authorized Municipality Representative: Typed Name/Title: Click here to enter text. Signature: Applicant Information 7. Department/Organization Name: Duet: Partners In Health & Aging 8. Is this a 501c non-profit Organization? No Yes If yes, attach IRS Determination Letter 9. Application Contact Person: Click here to enter text. Title: Click here to enter text. 10. Phone Number: Click here to enter text. 11. Mailing Address: 10000 N 31ST AVE, SUITE D200 12. City: Phoenix State: Arizona Zip Code: 85051 13. Email Address: banta@duetaz.org Website Address: www.duetaz.org Project Information 14. Project Name: Aging With Dignity Through Escorted Transportation 15. Purpose of Grant: Gila River Indian Community's support in year one will lead to 32,000 escorted free-- of-charge rides to medical apointments and grocery stores for elders and adults with disabilities who wish to remain living in their own home. In year two it will lead to 33,550 rides. 16. Priority Funding Area Transportation 17. Annual amount requested $36000 18. Number of years that funding is 2 requested 19. Total amount requested (annual $72000 amount x number of years) 43,000 in 2014 35,000 in 2015 20. Has your organization received past 35,000 in 2016 funding from GRIC? If yes, list each year 35,000 in 2017 and amount Each grant was funded for vital transportation services for isolated elders and adults with disabilities. We are grateful. For Office Use Only: Data Entry Receipt Evaluation Outcome A Approval Recommended/Amount $ A Denial Gila River Indian Community Grant Application Grant Cycle 2018 Maricopa County: Phoenix, Scottsdale South of Frank Lloyd 21. Geographic area served Wright Blvd, Glendale, Laveen, Peoria, Fountain Hills. Gila River Indian Community Grant Application Grant Cycle 2018 Narrative Please structure your proposal to provide the following information in the order indicated. Provide the narrative in paragraph form in the text field provided. Please be thorough but strive for brevity. 1. Briefly describe the organization’s history, mission and goals. Founded in 1981, Duet’s mission is: To promote health and well-being through vitally needed services to homebound adults, family caregivers, faith communities and grandfamilies. Duet was the first in Arizona – beginning in 1984 – to offer free-of-charge volunteer services for homebound adults. These simple yet vital services not only meet essential needs such as getting food and medical care, but also relieve the isolation and depression common among homebound elders. Nineteen Arizona programs launched programs utilizing our model. Duet refers to those we serve through this program as “neighbors”. Duet was the first organization in Arizona to address challenges facing grandparents who are raising their grandchildren. We offer a wide range of services to help these caregivers persevere, including support groups, family outings, workshops, respite, legal assistance, and personalized guidance. Duet brought the concept of faith community nursing to Arizona in 1994, and is the only entity in the state to offer courses that provide registered nurses the training to serve as faith community nurses. Ongoing training and support help congregational health programs flourish. Sixty-five congregations currently have active health programs in place. 40,000 health interventions help almost 8,000 people in need during a year. Duet helps family caregivers of older adults through support groups, respite, personalized guidance, and workshops and retreats throughout the Valley. Duet was the first organization in Maricopa County to offer general (versus disease-specific) caregiver support services. We were honored when the Virginia G. Piper Charitable Trust awarded Duet $460,000 in 2016 to enhance and expand Duet’s caregiver services over the period of three years. Duet was named in May as the recipient of the 2017 Greater Phoenix Chamber of Commerce's IMPACTful Nonprofit Award during an awards luncheon attended by 500 people. This nonprofit award was created in 2016. Duet was also chosen as a 12 News - 12 Who Care Honoree in July 2017, and this includes repeated television public service announcements designed to inspire more people to volunteer. Duet hosted the National Volunteer Caregiver Network on June 2, 2017 for a state-wide mini-conference for Arizona-based nonprofits that offer volunteer services to homebound adults. Duet convenes the local organizations for quarterly meetings to exchange resources and best practices with one another. In December 2017, Duet was selected for the “Vehicle for Change in our Community 2017-2018.” This new, community- focused program informs, educates and empowers our Hispanic community, and is sponsored by Valley Toyota Dealers and Univision Arizona. In November 2017, after 31+ years conducting business at the Church of the Beatitudes, Duet moved into new, larger and more modern facilities, enabling it to conduct its expanded work more efficiently. It is with gratitude that Duet acknowledges the years of in-kind rent it received from the Church, which had to demolish the building Duet had occupied due to the need for expensive renovations. We know our programs are critical to the community, effective, and serve as models for other communities. Still, not all needs in our geographic service area are being filled. Gila River Indian Community’s financial support has been fundamental to our achievements. A renewed award in 2018 will be key to helping achieve our vision of completely meeting the need for our vital transportation services in our service area. Duet’s volunteer services for homebound adults reach those in need in Phoenix, Fountain Hills, Glendale, Laveen, Gila River Indian Community Grant Application Grant Cycle 2018 Paradise Valley, Peoria, and Scottsdale – communities that comprise 50% of the 65+ population in Maricopa County. 2. If the applying organization is non-municipal or a non-profit 501c, please describe your relationship with Arizona municipalities including past and present support, whether through partnerships, collaborations, in-kind contributions, grants, tax-based funding or other. Describe the supporting municipality’s role in this project. If the applying organization is a municipality governmental sub-division please enter the text “Not applicable.” Duet provides unduplicated services for the Cities of Phoenix, Scottsdale, Glendale, and Peoria, through contracted agreements. Through referrals and general funds, Duet partners with these municipalities. Duet’s total service area is Phoenix, Fountain Hills, Glendale, Paradise Valley, Peoria, and Scottsdale, avoiding overlap with seven non-profit organizations which offer volunteer services in-home in other cities within Maricopa County - all but one of which began by utilizing Duet’s model. Duet provides the extra support needed by elders and adults with disabilities who must be accompanied to appointments and grocery stores. The City of Scottsdale created a one minute public service announcement in partnership with Duet that is on their website and airs on their Channel 11 cable station to recruit volunteers and to let people know where to seek help. Our award-winning transportation model features an interactive website map that shows people needing help in real time. Requests for our vital volunteer services are constantly increasing. Transportation is the most requested service. Duet has a strong presence in a local, age-friendly initiative with Maricopa Association of Governments, addressing solutions to community transportation issues for seniors. Nancy Cantor is Scottsdale's citizen liaison to the Maricopa Association of Governments Age-Friendly Communities Project. In the Arizona Republic, Nancy states “Probably the best kept secret in Scottsdale is that the city is coming to grips with its status as the Number 1 city in the country with a population over 100,000 that has the biggest portion of its population over age 65. Thankfully, this is not such a big secret to organizations like Duet: Partners In Health and Aging, known more commonly as Duet.” She goes on to note “For more than 30 years, Duet has worked diligently to improve the quality of life for older adults across the Valley. While Duet helps thousands of elders, it promises to give each person individualized attention and respect, understanding and support.” 3. Describe the proposed project and planned goals and activities. No one should have to face life’s challenges alone. Duet helps homebound adults live in their own homes for as long as possible by pairing them with caring volunteers. In partnership with Gila River Indian Community, Duet will provide 32,000 escorted rides for elders who are too frail to travel unaccompanied to medical Gila River Indian Community Grant Application Grant Cycle 2018 appointments and the grocery store, in year one, and 33,550 in year two. At least 310 elders will receive transportation to medical appointments, and 300 elders will receive ongoing escorted transportation for grocery shopping. In year two 325 people will receive transportation to medical appointments, and 315 elders will receive ongoing escorted transportation for grocery shopping. Duet offers the essential coordination needed to transform volunteers’ good intentions into action. Volunteers provide their assigned neighbors with transportation – the focus of this proposal – as well as friendly visiting and phoning, home repair services and home safety assessments, computer assistance, respite, help with paperwork, and assistance in writing life stories. With the overarching goal that elders and adults with disabilities who no longer drive will live safely, independently, and with a sense of well-being in their own homes for as long as possible, the following highly effective strategies will be carried out throughout the grant period. • Recruit 175 new volunteers. Recruiting will include presenting before community organizations, meeting with current and prospective partner congregations and distributing monthly articles for their use. Partner congregations remain the primary way that volunteers hear about Duet, besides learning about us from a friend. In the twelve month period between August 2016 and September 2017 Duet conducted 192 meetings, presentations, and outreach contacts, and participated in 4 radio shows to highlight volunteer services and inspire others to volunteer. In the same period, 111 press / media releases (stories/listings) were picked up; we placed 124 paid advertising radio spots; we had 5,863 Facebook fan likes; 3,227 Twitter followers; 15,780 Website hits; and sent out 12,346 Duet monthly eNewsletters. • Increase visibility by equipping Duet volunteers with T-Shirts with our logo, and by providing magnetic signs to be displayed on volunteers’ cars. • Conduct 18 volunteer orientations, to include fingerprinting, creating photo name badges, and completion of commitment sheets indicating the service(s) volunteers wish to provide, how many neighbors they wish to help, and geographic area(s) they are willing to serve. • Increase activity by part-time outreach staff member to carry out above recruitment activities, together with other staff and communications volunteers. • Generate community awareness so people in need and referral sources know where to turn to for help through the same methods used to recruit volunteers, as well as by strengthening and building collaborations with nonprofit, for-profit, business, and government partners. The outreach coordinator assists in these efforts, with our social media intern. • Carry out telephone intakes and conduct home visits with neighbors seeking assistance. • Pair neighbors with volunteers who have agreed to offer the specific kinds of service that have been requested. Re-match as needed when volunteers are on vacation or retire from service. • Carry out quality assurance phone calls to volunteers and neighbors, and collect and review report forms submitted by volunteers. Provide ongoing supervision and problem-solving with volunteers and neighbors. • Recognize volunteers to assist with retention through a September, 2018 appreciation dinner, as well as regular communication. In its strategic plan 2015-2020 Duet committed to increasing the number of neighbors receiving service by a minimum of 5% annually and increasing the net number of volunteers served by a minimum of 5% annually, with a focus on areas of greatest need. We also commit to ensuring volunteers and neighbors continue to have a positive experience from the time of orientation, the beginning of services and beyond. Duets’ vision is a community where every person ages with compassion, dignity and hope. In 2017, 760 homebound or disabled adults were assisted with 47,000 hours of direct service help from Duet volunteers. Gila River Indian Community support allowed Duet to provide over 32,000 rides to medical appointments and grocery shopping. Gila River Indian Community Grant Application Grant Cycle 2018 In addition to the above outputs: • 98% of individuals knew that they could call Duet if additional help was needed or to reach their assigned volunteers • Monthly reports submitted by volunteers and quality assurance calls to individuals reflected a respectful, mutually positive match in at least 98% of cases. Note – as part of our process we problem- solve any concerns, and rematch volunteers as needed, typically due to scheduling incompatibility. • 97% of neighbors surveyed by telephone reported that their ability to remain living at home has increased due to Duet’s services. 4. Describe how the proposed project satisfies one or more of the priority funding areas identified by the Gila River Indian Community. Duet will satisfy Gila River Indian Community’s priority regarding transportation. Duet will also support the priority of improved healthcare. Most of us don’t think twice about the freedom we have to drive to work, grocery stores, friends or doctors. However, thousands of people in our community do not have that ability. Elders and adults with disabilities often have health or vision issues that prevent them from driving. This can lead to despair; many move out of their homes because they feel they have no other options. In addition, some elders are too frail to travel unaccompanied, or to manage the long waits and transfers that individuals face with bus and dial-a-ride service. By providing escorted, door-through-door transportation, Duet fills a critical gap in publicly funded transportation services for fragile elders and adults with disabilities. 5. Identify the needs/problems to be addressed, target population and number of people to be served by the project. By 2020, the number of older adults in our community will increase to 700,000 people. The fastest-growing segment is age 80 and over. Our community benefits as we help elders maintain their dignity while making it possible for them to remain in their own homes, and out of costly nursing homes, for as long as possible. Based on an estimate of half of our neighbors delaying nursing home placement or assisted living by six months in a given year, Duet’s services result in an annual savings of at least $10.6 million – an expense that would largely be borne by taxpayers due to the low income nature of the population we assist. Compassionate volunteers enable homebound adults to fulfill basic needs, thus making it possible to live at home. Family caregivers who work, manage needs from afar, or are overwhelmed also benefit from support offered by caring volunteers to their loved ones. Volunteers also provide friendly companionship for isolated elders. Social isolation and loneliness contribute to serious health issues and current research bears this out. Boston Globe March 2017: Vivek Murthy, the most recent surgeon general of the United States, has said many times in recent years that the most prevalent health issue in the country is not cancer or heart disease or obesity. It is isolation. In 2015, a study out of Brigham Young University, using data from 3.5 million people collected over 35 years, found that those who fall into the categories of loneliness, isolation, or even simply living on their own see their risk of premature death rise 26 to 32 percent. Gila River Indian Community Grant Application Grant Cycle 2018 Now consider that in the United States, nearly a third of people older than 65 live alone; by age 85, that has jumped to about half. Add all of this up, and you can see why the surgeon general is declaring loneliness to be a public health epidemic. In the United Kingdom, in 2018, a cabinet level position has been created to confront Britain’s problem with isolated elders. “I want all of us to take action to address the loneliness endured by the elderly, by carers, by those who have lost loved ones — people who have no one to talk to or share their thoughts and experiences with.” Mark Robinson, the chief officer of Age UK, Britain’s largest charity working with older people, warned that the problem could kill. “It’s proven to be worse for health than smoking 15 cigarettes a day, but it can be overcome and needn’t be a factor in older people’s lives,” he said. 310 people will be provided rides to medical appointment in year one, and 300 people will receive rides to the grocery store, totaling 32,000 rides. In year two 325 will receive rides to medical appointments and 315 to grocery shopping totaling 33,500 rides. Your investment will impact, on average, a woman with multiple health problems over age 80 with a monthly income of less than $1,000. Thirty-three percent have incomes less than $1,000 per month; 36% have monthly incomes between $1,001 - $1,500; 15% fall between $1,501 -$2,000 per month and 16% have monthly income of $2,000 or more. Two percent are 100+; 16 percent are 90-99; 33% are 80 – 89; 24% are 70- 79; 17% are 60 – 69; and 8% are between19 – 59 years of age. Eighty-one percent are female and 19 percent male. Recruiting sufficient volunteers to meet service demands is a continual challenge. In addition to our existing strategies, we are building greater community awareness so that more people learn about our meaningful, flexible service opportunities. 6. Define the project as a new or continuing program. This transportation proposal is an ongoing component of Duet’s proven, free-of-charge volunteer services for homebound adults. Your funds will sustain vitally needed, one-on-one transportation. 7. Provide a brief timeline including start and finish dates. Indicate if the timeline is flexible. Gila River Indian Community’s funding will support services for a two-year period beginning November, 2018, through October, 2020. The budget below reflects the 5% increase in services during year two. 8. Identify other organizations, partners or funders participating in the project and their roles. The very name “Duet: Partners In Health & Aging” celebrates our nature as a collaborative, interfaith organization. Duet meets pressing community needs because of long-standing collaborations with community- based nonprofits, businesses, faith communities, and thousands of generous donors and volunteers. Nearly 1,000 caring volunteers help fulfill Duet’s mission. We work in tandem with the greater Phoenix community to provide crucial services to older adults. From referrals and volunteers, to donations and in-kind support, our partners help us improve the lives of many who are facing challenges associated with aging. We work closely with the Foundation for Senior Living; the Area Agency on Aging, Region One; ASU; Adult Protective Services; Rehabilitation and Blind Services; the Alzheimer’s Association; Jewish Family and Children’s Services; ASU; Adult Protective Services, and SAIL (Senior Adults for Independent Living); Foothills Caring Corps; About Care; Neighbors Who Care; Verde Cares; Y OPAS; Benevilla; East Valley Adult Gila River Indian Community Grant Application Grant Cycle 2018 Resources, and Muhammad Ali Parkinson Center. In addition, partner congregations from many faiths and denominations have joined with us to create our service network. Many members of the congregations become Duet volunteers and they typically also provide meeting space and financial support. Duet currently is participating in an initiative with MAG addressing solutions to community transportation issues - the number one concern for aging people. Duet is the only organization in our service area that provides its services free-of-charge. There are no other programs in the geographic area served by Duet that offer escort transportation, shopping, friendly phoning and visiting, business assistance, and computer assistance at no fee. 9. Would you be able to implement the proposed plan if your organization received partial funding for this project? Duet will carry out the proposal even with partial funding. The amount of funding correlates to the number of escorted rides we will be able to coordinate. As all services are provided at no cost, their continuation and expansion depends on community support. 10. Describe your plan for project financial sustainability beyond the grant period. If this is a program/project previously funded by the Gila River Indian Community describe efforts made towards the previously described sustainability plan. The need for Duet’s free-of-charge services continues to grow. Duet’s funding sources include individuals, corporations, foundations, government sources, special events and partner congregations. The Arizona Charitable Tax Credit program has significantly increased individual giving. Duet created a Legacy Circle nine years ago to grow a robust endowment fund. Over 100 individuals have joined this planned giving program by including Duet in their estate plans. Our 2016-2020 strategic plan incorporates a variety of initiatives designed to identify and secure individual giving. In 2017 Duet's board of directors voted to adopt the Benevon method of fundraising which has strengthened the fundraising capacity of non-profits throughout the nation for decades. In 2017 we initiated Discover Duet gatherings, which serve as a behind-the-scenes view of Duet’s work and the people we serve. In this manner we cultivate the relationships that inspire people to give. We have instituted Duet's Vision Society - a five year pledge giving society for supporters who commit to give a minimum of $1k per year for five years. Seventeen people have joined the society since May. We participate in Arizona Gives Day, Giving Tuesday, and, now, our Let's Soar mini campaign to fund our move to larger and improved facilities. Duet’s annual Poinsettia Tea has been a favorite fundraising event for many years. Duet continues fund diversification to provide crucial services free of charge. Your funding will be leveraged as Duet volunteers continue to meet increased demand in the Phoenix area as the population grows and ages. Funding partners for volunteer services to homebound adults include Republic Media Season for Sharing, Area Agency on Aging Region One, City of Glendale From the Heart, City of Phoenix, Town of Paradise Valley, SRP, Boeing Employee Community Fund, USAA, the Kemper and Ethel Marley Foundation, Freeport McMoRan, BHHS Legacy Fund, May & Stanley Smith Charitable Trust, Scottsdale Charros, and Sundt Foundation. We consistently identify new corporate and foundation funders for this service. In addition, individuals have donated personal gifts to sustain, and grow, our services. Gila River Indian Community Grant Application Grant Cycle 2018 Still, raising sufficient funds to continue and grow our vitally needed services is a continual challenge that requires many partners in service. Gila River Indian Community’s generous renewed support will be critical to bringing to life aging in place services. Duet’s compassionate and cost effective services leverage tens of millions of dollars of savings by deferring or preventing placements in foster homes, hospitals, and nursing homes. 11. Describe your plan to document progress and results. Measurements and Tracking: • Monthly reports submitted by volunteers. Reports include type of service, number of hours provided, and observations on condition of the neighbor served such as declining health or unmet needs • Number of new partner congregations • Number of rides provided to medical appointments and grocery stores • Number of new volunteers • Number of service hours provided • Total number of participants Quantity of service and growth indicators combined with direct feedback from neighbors are the primary indicators used when evaluating performance and determining if our services are indeed improving the quality of neighbors’ lives. Volunteers average 76 hours per client at 1.5 hours a week. 97% of clients indicate that Duet’s services help them remain in their homes. Remaining in their own homes for an average of 2.3 years saves 10.6 million in residential care annually. Monthly report forms are submitted by volunteers. Service interactions are entered into our database when each match is made. New volunteers are entered into our database after attending a volunteer orientation. All outputs may be easily queried and reported. Outcomes are measured through telephone and written surveys. Individuals receiving ongoing service receive quality assurance calls one month after being paired with a volunteer and every six months thereafter. In addition, outcome measurement surveys are mailed annually to all Duet neighbors who have received a minimum of two months’ service. A stamped and addressed envelope is included for ease of return. 12. Indicate any application to and/or awards made by a tribe other than the Gila River Indian Community for state shared revenues for this and any other project for the past five (5) years. If this information is included in a separate attachment, please indicate that here. Duet has received $7,500 from Salt River Maricopa Pima Indian Community in general support of all of our programs for two years, and has been notified of a $10,000 award for our general services this year. The funding is bolstering services to family caregivers, grandparents and the children they are raising, and homebound adults. We received a first-time grant in 2016 from the Tohono O’odham Nation in support of our services to grandparents and the grandchildren they are raising. We did not receive a grant in response to our application in 2017, and we will reapply to them again this year for grandparents services. Gila River Indian Community Grant Application Grant Cycle 2018 Thank you for considering this proposal. Your renewed partnership with Duet over the period of two years to provide transportation that will improve the health and well-being of at-risk individuals who wish to age in place with dignity. Gila River Indian Community Grant Application Grant Cycle 2018 Project Budget Budget Period: Year I 2018-19 For each budget item listed here please provide a narrative description on the following Project Budget Detail page. Proposed Budget Expense Amount Amount In Kind Total Budget (list each budget item) requested from requested or contributions GRIC secured from other funders 1. Staff to coordinate services $27300 $163500 $0 $190800 2. Employee related expenses $0 $51000 $0 $51000 3. Volunteer fingerprinting $3100 $4700 $0 $7800 4. Volunteer hours $0 $0 $754000 $754000 5. Mileage to assess clients $300 $1000 $0 $1300 6. Rent and utilities $0 $18000 $0 $18000 7. Volunteer training and $500 $2000 $0 $2500 appreciation 8. Supplies and postage $300 $1700 $0 $2000 9. Telephone and copier $400 $2300 $0 $2700 10. Printing for outreach $400 $1500 $0 $1900 11. Volunteer insurance $1600 $5000 $0 $6600 12. Liability Insurance $0 $3500 $0 $3500 13. HR & accounting services $0 $2500 $0 $2500 14. Volunteer recruitment $2100 $2500 $0 $4600 15. Paid advertising $0 $2000 $0 $2000 16. Click here to enter text. $0 $0 $0 $0 17. Click here to enter text. $0 $0 $0 $0 Total Budget $36000 261200 $754000 $1051200 Gila River Indian Community Grant Application Grant Cycle 2018 Project Budget Detail Please provide a narrative description for each of the project budget items listed on the previous page. Include the dollar figure and how it was derived. 1. Staff to coordinate services: While volunteers give of their time, there are expenses to run an effective volunteer program. Staff are needed to recruit, train, and supervise volunteers, as well as to process the growing requests for help and match people in need with caring volunteers. The 4.5 full time equivalent employees (approximately 31 hours per week) needed to coordinate Duet's critically needed transportation services will be supplemented this year by a part time outreach coordinator and a social media intern. 2. Employee related expenses: Benefits including health insurance, FICa, and worker’s compensation will be paid by other sources. 3. . Volunteer fingerprinting: Your grant will help pay for fingerprinting to obtain Level One fingerprint clearance cards for all new volunteers at the rate of $65 per volunteer. This fee is charged by the AZ Department of Public Safety. Our goal is to recruit and train 175 new volunteers per year; approximately 2/3 of Duet volunteers will provide shopping and transportation services through this grant, for a cost of $7,600. 4. Volunteer hours: This reflects the tremendous contribution of thousands of hours of service provided by caring volunteers. The rate per hour is based on Independent Sector: The Value of Volunteer Time and is $23.57 per hour, multiplied by 32,000 in year one and 33,500 in year two. 5. Mileage to assess clients: This expense covers reimbursement to staff for mileage to home visit assessments of individuals referred for service, as well as to volunteer orientations. 6. Rent and utilities: 13% of Duet’s total annual rent and utilities. 7. . Volunteer training / appreciation: Duet hosts monthly volunteer orientations for new volunteers, and provides packets of training materials. In addition, Duet hosts an annual partner appreciation dinner for all volunteers. Your funds will encourage volunteers to continue in their service. 8. Supplies and postage: Mailings are necessary to communicate with volunteers who do not have email. Basic office supplies are needed to coordinate the transportation services, on a modest basis. 9. Telephone and copier: It is essential to have telephones to accept requests for service and to communicate with volunteers. A copier is also necessary to copy materials to volunteers regarding their assignments and to prepare training materials for volunteers. Gila River Indian Community Grant Application Grant Cycle 2018 10. Printing for outreach: Brochures and collateral material are necessary to inform potential volunteers, clients, and supporters about this vital project. 11. Volunteer insurance: Duet offers volunteer accident, excess auto, and personal liability insurance. This is a key volunteer recruitment tool. 12. Liability insurance: Other sources will pay for liability insurance for Duet, although no claims have ever been filed. 13. HR and accounting services: Other sources will pay for costs necessary to having payroll, insurance, and accounting services carried out on a contract basis. 14. . Volunteer recruitment: A grant from Gila River Indian Community will allow Duet to pay for outreach and advertising that will inspire people to join Duet as volunteer drivers. 15. Paid advertising: Duet will purchase targeted radio advertising on KJZZ and KBAQ, and other stations, and will equip volunteers with t-shirts for volunteers to wear proudly when volunteering in public places. 16. Click here to enter text. 17. Click here to enter text. Other explanation: Click here to enter text.