HR2401_INFORMAL FORMAL DISCIPLINE_TRACK CHANGES VERSION_BOS AGENDA 02072.._.PDF
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Pilafi sopa-County Internal Policy N um ber—H-R24 01 Policy Title: Informal/Formal Discipline Issue Date: 7/1998 Pol-isy-Categery1=1-uman Initiating Department: Human Revision: 1 Resources Resources Approved by: Da,vidR. Sminv Revision Date: 9/20/2005 A 7 PURPOSE: I. The purpose-of-this Administrative Personnel Procedure is to clesigningPURPOSE To provide guidance and expectations to supervisors when considering and developing a course of action orIce—a—problem—laehavior has been identified so the employee may take steps to oor-reet-the-pr-olaiem performance, conduct or address inappropriate behavior. Management has the responsibility to treat or misconduct of employees fairly. Although there is no gua Ge ure that all relevant factors have been considered beforei—pfooeed-i-ng—with—formalthrough discipline. II. APPLICATION This Policy applies to Classified Employees of all appointed departments and Maricopa County Special Districts. This Policy shall also be used as guidance when an Appointing Authority is considering disciplinary action, This informal/formal for At-Will Employees. Nothing written in this Policy is to be construed as changing the At-Will nature of the employment relationship of the employees covered herein. These general guidelines shall not be interpreted to afford any At-Will Employee with additional rights to employment and shall not create any supervisor obligations that could affect the At-Will status of the employee-employer relationship. This Policy shall apply to employees of County Elected Officials unless the County Elected Official has implemented an employee discipline policy specific to their respective Office. III. DEFINITIONS A. Appointing Authority: An elected official, single executive head of a department, or the designated representative authorized to act in this capacity. B. At-Will Employee: An employment relationship where either party to the relationship may sever the relationship for any reason other than an unlawful reason. This includes Unclassified, Initial Probation, Contract and Temporary Employees. C. Central Human Resources: The Maricopa County Human Resources Department. D. Classified Employee: Employees covered by the Employee Merit System or the Law Enforcement Officers' Merit System. E. Contract Employee: At-Will Employee whose terms and conditions of employment are limited to those contained in a written agreement. F. Department Human Resources: A department's assigned, internal human resources office. If there is no departmental human resources office, the reference is to the department's assigned HR Liaison. G. Human Resources Director: The Maricopa County Human Resources Director or designee. H. Initial Probation: A specified period of time following the employment of an employee in a budgeted position during which the work performance of the employee is evaluated. An employee may be released from Initial Probation for or without cause. L Initial Probationary Employee: An employee who is serving an Initial Probation period upon their most recent employment, to include hire, promotion, demotion or transfer into any Classified position, with the exception of market range title adjustments and reassignments. An Initial Probationary Employee is At- Will and may be released for or without cause. J. Temporary Employee: At-Will Employee who works on an as-needed basis, generally for a limited number of hours or a limited period of time. K. Unclassified Employee: At-Will Employee that is not covered by the Employee Merit System or the Law Enforcement Officers' Merit System. IV. AUTHORITY AND RESPONSIBILITIES The Human Resources Department is responsible for administering this Policy. Appointing Authorities and supervisors are required to understand the provisions of employee discipline outlined in this Policy and refer any questions to Department Human Resources or Central Human Resources. V. POLICYan-el-p-rosed-u-re-do not cr to a contractual obligation on th rie QUREV 10 TOILOW in policy in—all—oases, A. Discipline is utilized to notify employees of, and correct, inappropriate behavior or conduct. Management has the right to discipline any inappropriate Ge-4€1-61-Gtbehavior or misconduct on the part of employees without being required to follow the steps outlined in this p to classified employees. 13: DEFINITIONS: Not Applicable CT POLICY: usin_q the ac BASIC PRILOSOPH ye the performance or to change the behavior of ction may be necessary disciplinary The level of discipline should be appropriate to the offense and consistent with aotiondisciplinary actions taken for similar offenses, while taking into account relevant distinctions, such as: the nature and seriousness of the offense; whether the offense was intentional, technical or inadvertent, or was committed maliciously or for gain; frequency of the offense; the employee 's job level and type of employment, including supervisory or fiduciary role, contacts with the public, and prominence of the position; the employee 's overall work performance and the employee 's past disciplinary record. been reviewed, corrective action may be considered. DepeRd-i-n-g—e-n—t-h-e behavior or infraction, coaching may be an appropriate starting place. In I It is advisable however, to have some documentation which if there is an offense or incident deemed to warrant immediate 1 11,91-a-r-ieepa-C-eu-n-ty Internal Policy Number: HR2/101 Policy Title: informailF-errnal-Diseipline Issue Date: 7/1998 PoliGy-Categeryliuman Initiating Department: Human Revision: 1 Resources Resources release). 2. Employees being released must receive a written notice (Attachment accordance with the applicable Merit System Rules. It is not desira cifis—reaseqs—f-Gr their release in written notice. D. There is some Genciuetmisconduct that is so egregious in nature that, depending upon the circumstances, a single act may be regarded as sufficient reason for suspensionctemeticm or dismissal. Such Gondustmisconduct may include, but is not limited to: 1. Theft or abuse of property,i 2. Falsification of application for employment, records, reports, or other required data,i 3. Bringing unauthorized intoxicants, drugs or narcotics onto County property-or; consuming unauthorized intoxicants, drugs or narcotics on County property.or,_ reporting for duty or being present on County property while under the influence of such intoxicants, drugs or narcotics,, 4. Buying and/or selling of any unauthorized intoxicant, drug or narcotic or arranging to do so on County property.: 5. Unauthorized possession of weapons on County property:, 6. Fighting or inciting a fight on County property,, 7. Maltreatment or abuse of an employee or other person,, 8. Unauthorized disclosure of confidential County informatiom, 9. Discriminating against any employee or other person because of race, coler-,agegender, religion, sexcolor, national origin-or, age, disability,, sexual orientation, pregnancy, veteran status, genetic information or any other characteristic defined by law or Board approved policy: 10. An unprofessional or immoral act sufficient to justify suspension or dismissal 11. Conduct -constituting -violation -of -state -or- federal -law- sufficient -to justify suspension or dismissalvi Ma-rioopa-Co-u-nty Internal Policy N-u-m-bcr: HR2.401 Pelidy Tit-lenfoFFnal/F-ormal-DiSGipliRe Issue Date: 7/1998 Potioy-Category : Human initiating-Department: Human Revision: 1 Resources Resources 12. Conduct that is not in compliance with position-specific licensure requirements . 4-213. Insubordination, including refusal to perform assigned duties or follow directives from the employee's supervisor, failure to cooperate with a County investigation and failure to correct inappropriate -behavior after receiving notification uriderin accordance with the prGcedures described in provisions of this Administrative Pcrsennel-Procedure.Policy: 13.14. Dishonesty,;. WockingPerformino work for another company, employer or agency while on IVI-ar-icopa-duty and/or using County "tirriewith-anothedempanaleyer, or agencyer workingresources for another company, employer, or agency using—Maride-pa-Ceunty-equipment, materials-or-suRplies. 1-rea8ons is cause to dismiss under-th-e-respeetive Mcrit R614e-S-b-Ut GO n-G-1-1=11-19-M-De-F-C-0-R-C1-1,1 ICLAU 1=1-e-erfl-E Oyee-41-ef Glees it c or-pr-egr-cssive steps. F. If an employee cngag FAificS suspensienelemetion or dismissal, the procedures of HR2402 (Pre disciplinary Action Hearing) she-11-.1'9-ply, AUTHORITYAND-RESPONSIBILITIE& The-H-u-man-Reseurces-Depaftme-nt-is-r-esp-ensible-fe Departments are required-to-fol-Ithis-pe-Iicy and OFFS -to Fle-R=1-1-G 121z1-19-1-G 'est Jefferson, Suite 221, Phoenix, AZ 85003. Phone 602 506 5007 PROCEDURES; PROGRESSIVE S. A COACHING ovcrall performancc. Supervisors may use coaching when work 9449-616 61-F-0-94-e-FR El eveloo Supervisors shall dcscribe the inappropriate conduct, point out specific ropriatc pie act ic; out a brief, dated summ PA a-ric-opa County Internal Policy Number: H-R2401 Policy Tit-lel-nformal/Forrna 1-D1eG ipli-ne -Issue Date: 711 99B Peliey-Category: Human Initiating-Departnienan Revisien-1- Resources Reso-u-rces 7 4oep ersonnel-filcor that employee. The Employee Coaching-Guide-(Attachment B) may be useful to the 3upecvisor in preparing ide is optional. It may be shared with-the-employee-at-the-discretion of41%-superv4ser, 4f-a-n-employee-G0-1141-RueS-to-e . • .ee epriate-conduct, or employee's conduct or behavior-is-such-that-bypassing coaching is justified,- the supenvisor-may-engage-in-verbal counseling. A verbal-counseling-i-s-a warning. A proble•• • - e . Id be held between the-supeNis-or and the-employee-about-s-pecific-work-pepformance deficiencies, conduct or atte-nclance-pfoblems. The supervisor should advise thc employee of thc problemhow-the-problem-is affecting the workplace, point out-specific instances of the problem or conduct, and suggest appropriate corrective action. Thc counsell • - hould-be-a-mutual discussion focusing-en solving-the-proble-rn,--The-empl ma-nagement-- pects himihe-r-to-adhere-to-th-e-ag-reecl-u-pon-solution and, that-more severe a he-employee does-not-adhere-to-the agreed upon solution. Thc supervisof-m-ust-make-a-note-ef-the verbal he-supervisors-personnel fil ocder to document-the- etha-counseling---and for reference-purposes. The supewisor-can-use Attachment B to document the verbal counseling session, C. WRITTEN CO-UNE JG/REPRIMAND E If an employee continues to engage-in--similar inapiaropriate-ooncluot-or-if-tine-ecnoloyee's conduct or behavior-is--such-that bypassing-coaching and verbal-counseling is justified, the-supervisor may issue a written coungelingirep-FiFnan-d-1f-a-written-cou-n-selingkepr-i-mand-is chosentine emp-loyee-is infownedAll suspensions and dismissals of Classified, Unclassified and Initial Probationary Employees shall be reviewed by and receive the concurrence of the Human Resources Director, or designee, prior to implementation. VI. DISCIPLINARY ALTERNATIVES A. Warning 1. Supervisors may initiate a Warning with an employee as soon as problem behavior or misconduct occurs. The supervisor shall advise the employee of the specific behavior or misconduct and how it is negatively affecting the workplace, communicate specific instances of the behavior or misconduct, and identify appropriate corrective action. The employee must be advised that failure to end the problem behavior or misconduct may result in further disciplinary action, up to and including dismissal. The employee may also be required to complete corrective actions to improve behavior or conduct, such as training or policy/procedure review. 2. The supervisor shall document the Warning to include a brief, dated summary of the discussion, which shall be placed in the supervisor's personnel file for the employee. B. Written Reprimand 1. If an employee continues to engage in similar inappropriate behavior or conduct, or if the employee's behavior or conduct is such that bypassing Warning is justified, the supervisor may issue a Written Reprimand. A Written Reprimand informs the employee in writing that a serious infraction has occurred and that immediate improvement is required to avoid further disciplinary action. - e-and—that—heishe—is responsible for immediately achieving and—maintaining an acceptable work recer-G1 The Written Reprimand may require the employee to complete corrective actions to improve behavior or conduct, such as training or policy/procedure review. The 41414Se RIEWM4laRG 40141G person(s) present at the meeting; reason for the discipline; a brief description of the incident or reason for counseling alongWritten Reprimand shall be drafted by the supervisor, in conjunction with th-e-ciates-aRd—times of—event(s); dates of prior counseling; recommendations to correct deficiencies; and a signature line forDepartment Human Resources. Once completed, the supervisor should review the Written Reprimand with the employee and. Both the supervisor and employee should sign the Written Reprimand. By filarioo-pa-County Internal Policy Number: HR2101 Policy Title: Informal/Formal Discipline Iss-ue-IDate7-/-1-9.98 Policy Category: 1-1-uman In-Mating-Department: Human Revision: 1 Resources Resources _ '1 2. signing the document, the employee is simply acknowledging that he/she received it. If the employee refuses to sign the document, the supervisor shouldshall make that notation on the document; and sign and date it. The counselinglreprimand-may-insiude-a-monitoring or observation once management plan (sometimes referred to as an Action rmed-of-the-standards for judging their uring the observation-period: If the employee disputes the contents of the written counselingicepTimandWritten Reprimand, the employee may submit a written response to thc written couns counselinglreprimandwithin 5 business days, absent extenuating circumstances. The employee shall be given a reasonable amount of work time to draft the response. The Written Reprimand and any employee response shall be placed in the employee's official personnel file in the Central Human Resources Department. A copy must also be retained in the departmental supervisor's personnel file, D. SUSPENSION 3. If an for the employee continues to engage in similar inappropriate conduct, and/or if the C. Suspension If the employee engages in serious or repeated misconduct, and it has been determined that reprimand is justifieddismissal is not appropriate, the Appointing Authority may impose a suspension. 1. Employees designated as Exempt under the Fair Labor Standards Act (FLSA) may be suspended for infractions of workplace conduct rules-fo conduct refers to serious miscond 07.1.1.17 De_ aruo or acona or violations of federal or state laws. For example, a supcirvisor may choose to suspend an exempt workplace cone - •• e - •• e e - - • e ee-stispended-for-poor-performance or attendance issues. Inst ad, these i "sues must be addresed throug-h-the-following progressive dissipline step ... e _ _ • • e ... e . • - • e • - • - e - • elingiRepFinciarxd,Denation-ef the employee-Dismissal 2. Employees may be suspended from work without pay for-a-per-lGd-n-Gt-te-exGeed-in full workweek increments, and no more than thirty (30) calendar days for any single cause. A pre disciplinary A notice of suspension must be given in writing to the employee, stating the length of and reason for the suspension-and giving notice of the right to appeal or--r-eview-in-aGGordance with-the wevislian-Gantained-in-the-app - e -ee 2 nal-g4idanse), A pre disciplinary hearing must b opportunity to attend the pre disciplinary hearing. For Classified Employees, the Appointing Authority must comply with the provisions of the Employee Merit System Resolution and Rules (or Law Enforcement Officers' Merit System Rules, if applicable) and Policy HR2402 Pre Disciplinary Action Hearing as it relates to due process. Dismissal Maricopa County Intcrnal Policy N-umber1=1-1R24-0-1- Policy Title:--144formaliFormal Discipline Issue Date: 7/199-8 Polisy-Categoily1=1-uman Initiating-Department: Human Revision: 1 Resources Resources D. and present information to the Appointing-Authority74h En cJecision the-proposed If lesser disciplines JIFO OT aoci E. DEMOTION When other le-ter disciplinary actions have been taken, and have has failed or arcto result in improved behavior or conduct, or is deemed not appropriate or sufficienti status employee being demoted must be given a pre disciplinary hearing a-Re * e to which the employcc Revision History Version Revision Date Description of Revision 1 July 1998 Initial version 2 9-20-2005 Amended version; Approved by County Manager 3 MM-DD-YYYY Retitled to 'Employee Discipline' from 'Informal/Formal Discipline;' Amended Application Section to indicate the policy applies to Classified Employees and should be used as guidance by an Appointing Authority when considering disciplinary action for At-Will Employees (i.e. Unclassified, Initial Probation, Contract and Temporary Employees), and that this policy applies to employees of County Elected Officials unless the County Elected Official has implemented an employee discipline policy specific to their respective Office; Included a Definitions section; General updates made to the description of egregious conduct; Included a statement requiring that all suspensions and dismissals for Classified, Unclassified and Initial Probation Employees shall be reviewed by and receive the concurrence of the HR Director, or designee, prior to implementation; 'Progressive Steps' modified to 'Disciplinary Alternatives' and the list of possible actions revised to — Warning, Written Reprimand, Suspension and Dismissal; Suspension language has been modified to require that they be served in full workweek increments; Demotion has been removed from this policy, but will remain an option tinder Policy HR2431 Performance Management Process, which is currently under review. Approved by the Board of Supervisors (C-##-##41-1#41-tilt). bain c's right of appeal. A pre disciplinary hearing must be conducted prior to the demotion or the demotion -is subject to legal challenge. (See HR2102 for additional guidance). Until an employee-who-has-been-promoted has successfully completed-the requireel-probationary perioelthe-emplo a former or like position-and-shall-have-no right-to-a-p-pcial. A pre disciplinary -d—before demoting an employee on initial or promotie-.. ee.. e r, th the demotion and, in-the case of initial probation, the right to request-a review-from-4h e 'rector,-Demotions-are-n-Gt-appropriate unle-s the-employee can-reasonably-be expected-to-perro-mq-the duties of the-lower-position. Demotions may also-be-voltinta-ry,-When a demotion is mad e has no app . ITIlak9Yee re q uests-a-votuntary-dernetion ,-the employee must submit-a-written-request acknowledging-the position's job title and pay-g-raele,An-employec subject to a reduction-in-force-who accepts a position in a lower pay grade, accepts such a demotion-valuntarily and has no right-of-appeal, F DISMISSAL When-oth actions have been TE EEl are-not-appropriate or sufficient for given the severity of the infraction, dismissal proceee e d. Dismissal may only be for cause as °five Merit System-Ru4c*. A pre disciplinary-hearing must be conducted prior to -- g AIN 1 is subject to legal challenge.the Appointing Authority may dismiss the employee. For mare-information-regarding-the-p re d i sci p I R2102. Maricopa-County Internal-Poli-Gy Number: HR2401 Po4i- Title:-I-RfermallFor-Fnal-Diss - - - Issue-Date-7-49- Policy Categoty-H-u-ma-Ft initiati-ng-Department-H-urnan ReiGni Resources Resources ATTACHMENT A SAMPLE INITIAL PROBATI January 1,20 Mr-.-clehh-Doe 123 Any Stroot Nowhe-re-,-Af-izoha -85 Effective Ja i=] d from your position with the SheriffsOffice. This rolease is duo to u 9-pd-Gem-tale4en-of your initial probationarype-r-iod, As a probation-anployecto-not have thc right-to-appea-l-this action, gin-cerely Classified Employees, the Appointing Authority cc: Clerk of-the Beard Departmental-File MARICOPA COUNTY INTERNAL POLICY Policy Number: HR240 l Policy Title: Current Adoption MM-DD-YYYY EMPLOYEE DISCIPLINE Date: Current MM-DD-YYYY Implementation Date. Board Agenda C-##-##-#1#14-#-## Approved by: Number: BOARD OF SUPERVISORS Original Adoption July 1998 Date: ,Ma-ri-Gepa-Creunty Internal Policy Number: HR2101- 1P-0 11GY Issue Date: 7/1998 Pollsy-Categery-u-nlan Initiating Department: Human Revisien Reset:I-Fees Resources, Attaoh-ment-B VIRLC1 EJA R-H-4 -=;11Q-LINN ENR-IV B-R 9-111F 9-1-1-GR-a EMPLOYEE NAME: SUPERVISOR'S NAME: DATE: DEPARTMENT/DIVISION: BRIEF DESCRIPTION OF THE PROBLEM/ISSUE: Policy Title: Policy Number: HR2401 EMPLOYEE DISCIPLINE Current Adoption MM-DD-YYYY Date: DESCRIBE THE DESIRED PERFORMANCE/CONDUCT/BEHAVIOR: NECESSARY TRAINING NEEDED, IF NEEDED: DESCRIBE THE CONSEQUENCES FOR FAILURE TO IMPROVE TO AN ACCEPTABLE LEVEL: 1 must comply with the provisions of the Employee Merit System Resolution and Rules (or Law Enforcement Officers' Merit System Rules, if applicable) and Policy HR2402 Pre Disciplinary Action Hearing as it relates to due process. Page 17 of 17