ATTACHMENT B-PARTNER SERVICES .PDF

Attachment B – Partner Services
At a minimum, Partners will make the below services available, as applicable to the program, consistent with and
coordinated via the American Job Center network system. Additional services may be provided on a case by case basis
and with the approval of the Local WDB and the CEO.
BUSINESS SERVICES
Serve as a single point of contact for Provide information and services Assist with disability and
businesses, responding to all requests related to Unemployment Insurance communication accommodations,
in a timely manner taxes and claims including job coaches
Conduct outreach regarding Local Conduct on-site Rapid Response Develop On-the-Job Training (OJT)
workforce system’s services and activities regarding closures and contracts, incumbent worker
products downsizings contracts, or pay-for-performance
contract strategies
Provide access to labor market Provide customized recruitment and Provide employer and industry
information job applicant screening, assessment cluster-driven Occupational Skills
and referral services Training through Individual Training
Accounts with eligible training
providers
Assist with the interpretation of labor Conduct job fairs Develop customized training
market information opportunities to meet specific
employer and/or industry cluster
needs
Use of one-stop center facilities for Consult on human resources issues Coordinate with employers to develop
recruiting and interviewing job and implement layoff aversion
applicants strategies
Post job vacancies in the state labor Provide information regarding Provide incumbent worker upgrade
exchange system and take and fill job disability awareness issues training through various modalities
orders
Provide information regarding Provide information regarding Develop, convene, or implement
workforce development initiatives assistive technology and industry or sector partnerships
and programs communication accommodations
JOB SEEKER SERVICES
Basic Career Services Individualized Career Services Training
Outreach, intake and orientation to Comprehensive and specialized Occupational skills training through
the information, services, programs, assessments of skills levels and Individual Training Accounts (ITAs)
tools and resources available through service needs
the Local workforce system
Initial assessments of skill level(s), Development of an individual Adult education and literacy
aptitudes, abilities and supportive employability development plan to activities, including English language
service needs identify employment goals, acquisition (ELA), provided in
appropriate achievement objectives, combination with the training services
and appropriate combination of described above
services for the customer to achieve
the employment goals
In and out of area job search and Referral to training services On-the-Job Training (OJT)
placement assistance (including

provision of information on in-
demand industry sectors and
occupations and non-traditional
employment)
Access to employment opportunity Group counseling Incumbent Worker Training
and labor market information
Performance information and Literacy activities related to work Programs that combine workplace
program costs for eligible providers readiness training with related instruction which
of training, education, and workforce may include cooperative education
services
Information on performance of the Individual counseling and career Training programs operated by the
Local workforce system planning private sector
Information on the availability of Case management for customers Skill upgrading and retraining
supportive services and referral to seeking training services; individual
such, as appropriate in and out of area job search, referral
and placement assistance
Information and meaningful Work experience, transitional jobs, Entrepreneurial training
assistance on Unemployment registered apprenticeships, and
Insurance claim filing internships
Determination of potential eligibility Workforce preparation services (e.g., Customized training conducted with a
for workforce Partner services, development of learning skills, commitment by an employer or group
programs, and referral(s) punctuality, communication skills, of employers to employ an individual
interviewing skills, personal upon successful completion of the
maintenance, literacy skills, financial training
literacy skills, and professional
conduct) to prepare individuals for
unsubsidized employment or training
Information and assistance in Post-employment follow-up services Other training services as determined
applying for financial aid for training This is not an by the workforce partner’s governing
and education programs not provided individualized career service, but rules
under WIOA listed here for completeness.)
YOUTH SERVICES
Tutoring, study skills training, instruction, and evidence- Alternative secondary school services, or dropout
based dropout prevention and recovery strategies that lead recovery services, as appropriate.
to completion of the requirements for a secondary school
diploma or its recognized equivalent (including a
recognized certificate of attendance or similar document
for individuals with disabilities) or for a recognized
postsecondary credential.
Paid and unpaid work experiences that have as a Occupational skill training, which shall include priority
component academic and occupational education, which consideration for training programs that lead to recognized
may include: postsecondary credentials that are aligned with in-demand
Summer employment opportunities and other employment industry sectors or occupations in the local area involved.
opportunities available throughout the school year, pre-
apprenticeship programs, internships and job shadowing,
and on-the-job training opportunities.

Education offered concurrently with and in the same Leadership development opportunities, which may include
context as workforce preparation activities and training for community service and peer-centered activities
a specific occupation or occupational cluster. encouraging responsibility and other positive social and
civic behaviors, as appropriate.
Supportive services. Adult mentoring for the period of participation and a
subsequent period, for a total of not less than 12 months.
Follow-up services for not less than 12 months after the Comprehensive guidance and counseling, which may
completion of participation, as appropriate. include drug and alcohol abuse counseling and referral, as
appropriate.
Financial literacy education. Entrepreneurial skills training.
Services that provide labor market and employment Activities that help youth prepare for and transition to
information about in-demand industry sectors or postsecondary education and training.
occupations available in the local area, such as career
awareness, career counseling, and career exploration
services.