13123-CONTRACT AMENDMENT #4 03-22-17.PDF

AMENDMENT No. 4
To
TREASURER INFORMATION SYSTEM (TIS) CONSULTANT
SERIAL NO. 13123-RFP
Between
Grant Thornton, LLP
Maricopa County, Arizona
WHEREAS, Maricopa County, Arizona ("County") and Grant Thornton, LLP
("Contractor or Consultant") have entered into a Contract for a Treasurer Information System
(TIS) Consultant dated February 26, 2014 ("Agreement") and effective February 26, 2014 under
County Contract No. 13123-RFP.
WHEREAS, the parties agreed to Amendment No. 1 effective February 18, 2015 . replacing
Exhibit A, B and D with a "NEW" Exhibit A, B and D;
WHEREAS, the parties agreed to Amendment No. 2 effective May 9, 2016 renewing the
contract terms; replacing Exhibit A, B with a "NEW" Exhibit A, B; and replacing Exhibit D with
a revised Exhibit D;
WHEREAS, the parties agreed to Amendment No. 3 effective February 31, 2017 for the
engagement of a resource assessment and staffing plan;
WHEREAS, County and Contractor have agreed to further modify the Agreement by
changing certain terms and conditions;
NOW, THEREFORE, in consideration of the foregoing, and for other good and valuable
consideration, receipt of which is hereby acknowledged, the parties hereto agree as follows:
1. Section 6.29 Incorporation of Documents
Add Section 6.29.2.1 Exhibit B-1, Additional Scope of Work;
2. Exhibit A
Revise Exhibit A based on the additional scope of work per attached Exhibit B-1
3. Exhibit B-1
Add Exhibit 13-1 based on the additional scope of work per attached

ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED.
IN WITNESS WHEREOF, this Contract Amendment is executed on the date set forth when
executed by Maricopa County.
CONTRACTOR:
r
Authorized Signature
Graeme Finley, Managing Director
Printed Name and Title
March 10, 2017
Date
MARICOPA COUNTY:
Chairman, Board of Supervisors
Date
ATTESTED:
Clerk of the Board
Date
Date

APPROVED AS TO FORM:
Deputy County Attorney
Date

EXHIBIT A
PRICING
REVISED Phase IV Price per Deliverable and
Labor Pricing
Phase Pricing:
Firm fixed pricing for labor for each phase to include all work delineated herein. The actual
travel expenses would be invoiced as incurred per County travel policy (Exhibit C).
Solution Options and Verification
Solution Funding, Procurement, and
Selection
I IV: Data Quality Analysis
-
Original Contract Totals:
IV: Initial Data Quality Rernediation & $35,542.22 $485,387.82 I
Deep Dive
Amendment 111 Subtotal: $128,216,91 $1,545,122.64
1 I IV: Solution Implementation Support $3,255,876.00
$400,000.00 $4,728,328.44
IV: Solution Implementation Oversight $1,072,452.44
Amendment #2 Subtotal: $4,328,328.44
Resource Assessment & Staffing Plan $11,022.60
Amendment #3 Subtotal: $11,022.60
IV: Solution Implementation Support $820,458.98
$250,000.00 $941,090.00
IV: Solution Implementation Oversight $370,631.02
Amendment #4 Subtotal: $ 1,191,090.00 ? ::!1;(1,000.00 $941,090.00
477 ;561
Firm fixed fixed pricing for labor to include all work delineated herein. In order to protect and maintain
the high quality of deliverables, and keep work consistent and in-sync with the ULTIS Project
Team work deliverables, Amendment 4 fees will be based on existing project milestones.
The following charts shall replace the named deliverables of the existing Price per Deliverables
for Phase IV Solution Implementation Support and Oversight.

The following chart represents pricing per deliverable up to and including February 28, 2017,
Solution Implementation Support —Recurring Deliverables
_
Bi-weekly Project Status Report 22 $9,948.40 $1,492.26 $8,456.14 $218,864.80
Monthly Project Risk Register 20 $14,922.60 $2,238.39 $12,684.21 149,226.00
Monthly - Project Issue Register 20 $14,922.60 I $2,238.39 $12,684.21 149,226.00
Data Conversion Readiness 1 $88,180.80 $13,227.12 $74,953.68 $88,180.80
Quarterly Report
Solution Implementation Support Non Recurring Deliverables
IV 6/20/2016 OCM Strategy 1 $66435.60 $9,920.34 $56,215.26 $66,135.60
OCM Initial Assessment & Plan 1 $58,783.40 $8,817.51 $49,965.89 $58,783.40
IV 8/15/2016 1 - Dynamics AX
OCM Final Assessment & Plan - 1 I $36,742.00 $5,511.30 $31,230.70 $36,742.00
IV 9/19/2015 Dynamics AX
OCM Execution & Training 1 $66,136.00 $9,920.40 $56,215.60 $66,136.00
IV 11/21/2016 Support - Dynamics AX
OCM Initial Assessment & Plan 1 I I $29,394.00 $4,409.10 $24,984.90 $29,394.00
IV 2/6/2017 - Sympro
$862,688.60
Subtotal: Solution implementation Support
Solution Implementation Oversight
- -r -
IV Monthly Project Health Report 9 $14,299.37 $2,144.90 $12,154.46 $128,694.33
Quarterly System Integrator Deliverable 2 $42,898.10 $6,434.71 I $36,463.38 $128,694.33
IV Review Report
IV Per Phase Phase Gate Quality Report 0 $14,299.37 $2,144.90 1 $12,154.46 $0.00
Subtotal: Solution Implementation Oversight $214,490.53
Subtotal: Solution — Implementation Support - & Oversight .$1077,179.13 ,::
- Dates are notional and depend on the project schedule
II-These deliverables have been invoiced and paid or approved for payment.
The following chart represents pricing per deliverable effective as of March 1, 2017 forward.
Solution Implementation Support — Recurring Deliverables
Project Status 38 $18,184.20 5 $1,818,42 $621,899.70 $690,999.67
IV Report
IV Monthly Project Risk Register 20 $16,051.63 I $1,605.16 $288,929.30 $321,032.55
Project Issue 20 $16,051.63 $1,605.16 $288,929.30 $321,032.55
IV Monthly Register

Data Conversion
$139,551.62 $13,955.16 $1,130,368.44 $1,255,964.60
Readiness Report
Solution Implementation Support — Non-Recurring Deliverables
OCM Transition -
1/9/2017 1 $51,439.00 $7,715.85 $43,723.15 $51,439.00
Dynamics AX*
OCM Final
2/20/2017 Assessment & Plan - 1 $14,697.00 $2,204.55 $12,492.45 $14,697.00
Sympro
OCM Execution &
3/6/2017 Training Support - 1 $14,697.00 $2,204.55 $12,492.45 $14,697.00
Sympro
OCM Initial
5/15/2017 Assessment & Plan - 1 $66,136.00 $9,920.40 $56,215.60 $66,136,00
Aumentum
Change
6/12/2017 Management Plan - 1 $29,394.00 $4,409.10 $24,984.90 $29,394.00
Aurnentum
OCM Change Impact
8/28/2017 Analysis - 1 $74,366.00 $11,154.90 $63,211.10 $74,366.00
Aumentum
Final Change
9/25/2017 Management Plan 1 $29,394.00 $4,409.10 $24,984.90 $29,394.00
Aumentum
OCM Final
1/1/2018 1 $91,120.00 $13,668.00 $77,452.00 $91,120.00
Assessment & Plan
Business Readiness
1/29/2018 $29,394.00 $4,409.10 $24,984.90 $29,394.00
Assessment
OCM Execution &
4/23/2018 Communications - 1 $70,545.00 $10,581.75 $59,963.25 $70,545.00
Aumentum
Go-Live Change
Management &
8/27/2018 Training (including 1 $82,302.00 1 $12,345.30 $69,956.70 " $82,302.00
Dynamics Refresher
Training)
Knowledge Transfer
8/27/2018 1 $24,103.00 ; $3,615.45 $20,487.55 $24,103.00
& Sustainment Plan
Lessons Learned
10/22/2018 Assessment & 1 $47,030.00 $7,054.50 $39,975.50 $47,030.00
Corrective Actions
$3,213,646.37
Subtotal: Solution Implementation Support
Solution Implementation Oversight
Monthly Project Health 21 $25,378.52 $2,537.85 $479,654.10 $532,949.00
Report
System Integrator
Quarterly Deliverable Review $45,602.78 $4,560.28 $328,340.04 $364,822.27
Report
Per Phase Phase Gate Quality $22,054.78 $2,205.48 $297,739.50 $330,821.67
Report
Subtotal: Solution implementation Oversight $1,228,592.94
Subtotal: Solution Implementation Support & Oversight $4,442,239.31
tDates are notional and depend on the project schedule
itThese deliverables have not been submitted for approval and payment.

REVISED Labor Pricing
Role Rate Hours Total
; Integration Manager $164.00 730 $119,746.27
Test Manager $175.00 2,583 $452,044.94
$95.00 2,618 $248,667.77
$820,458.98
1 Role
Integration Manager
Test Manager
Reports Analyst! Developer 1,182 $112,332.23
$370,631.02

EXHIBIT B-1
ADDITIONAL SCOPE OF WORK
1.0 INTENT:
The purpose of this exhibit is to expand the scope provided by the Grant Thornton project team.
The expanded scope will increase the Grant Thornton budget for the Phase IV Implementation
phase of the ULTIS project. Since the ULTIS project kick-off in May 2016, the scope and
expectations of project team excluding the prime integrator, hereby referred to as the "Project
Team", has expanded.
2.0 SCOPE OF WORK:
The services to be completed by Grant Thornton in the Phase IV Implementation phase will
increase. The increases are in the areas of reporting, quality support, and project oversight.
Background
In February 2017, the Maricopa County Treasurer's Office (MCTO) undertook a Resource
Assessment to determine, plan, and manage the optimal resource levels for the Implementation
Phase of the ULTIS Project. A high performing Project Team is vital to the success of the ULTIS
project and the accomplishment of the Project Team's deliverables.
The assessment determined that increased scope of the Project Team has created several
resource constraints in the ULTIS project, which has created risk to the project schedule, quality,
and vendor management. MCTO leadership has determined there is an increased resourcing
need for reporting, testing, and project oversight. MCTO has been able to fill many of these
resource needs with internal County employees.
Some resource needs are highly specialized and specific to the ULTIS project deliverables. MCTO
asked Grant Thornton to increase the Grant Thornton Project Scope to meet the expanded scope
of the ULTIS Project Team. The additional Grant Thornton resources are required to meet the
increased scope needs. The increased resources are expected to lower project risk with improved
project performance, increase the likelihood of success, and decrease project risk.
Implementation Support Services
Grant Thornton will provide implementation support services for the following work-streams:
reports analysis & validation, quality support and project oversight. The support includes
dedicated project resources that are assigned to support ULTIS Project Team implementation
project activities.

The Grant Thornton team will complete the following major steps to provide expanded project
management, testing and business analysis services during the TIS Replacement project.
Reports Analysis & Validation
Amendment 2 is being expanded to include requirements gathering, design and validation of
approximately 300 reports for accounting, investment management and property tax. Grant
Thornton will help MCTO determine information requirements, communicate them clearly to
stakeholders, facilitators and partners, and check the integrity of data being provided in the
reports.
Key Outcomes and responsibilities include:
• Document reporting requirements for accounting, investment and property tax as part of
the Dynamics, Sympro, and Aumentum process
• Design required reports
• Recommend and create plan to develop reports
• Recommend and create plan to test reports
• Work with Testing team to validate reports
Test Management
In order to guarantee the highest quality outcome, the ULTIS project will expand Quality Support
under Amendment 2 to include Test Management responsibility of the unit, functional, end-to-
end, and user acceptance testing. Whereas Amendment 2 asked Grant Thornton to "support the
County in functional and integrated test cycles throughout the project," this Amendment
expands Grant Thornton's role to organizing and controlling the Testing process; and ensuring
visibility, traceability, and control of testing process to deliver high-quality software.
Key Outcomes and responsibilities include:
• Create and manage integrated test plan
• Review test cases scripts
• Assist in triaging test issues and bugs
• Coordinate test resources
• Coordinate test data
• Coordinate test configuration

• Work with project management team to report status of testing
Program Integration
Due to ULTIS project complexities, Amendment 2 Project Coordination will be expanded to
include managing all project integration aspects of technical, program and organizational
integration. Greater program integration will drive the planning, design, development, testing,
deployment and post-launch support activities for all aspects of the ULTIS Dynamics, Syrnpro,
and Aumentum efforts.
Key Outcomes and responsibilities include:
• Identify and mitigate gaps in work streams
• Coordinate multiple work streams, ensuring architectural fitness, communication, and
collaboration.
• Improve project processes for more effective delivery
• Plan deployment and post go-live support activities
• Project Team resource management
• Oversight of the integrated project schedule
• Coordinate program responsibilities and shared responsibilities

Estimated Timeline
The chart below provides an estimated timeline for Phase IV Implementation phase. The project
resources will support the delivery of all relevant project milestones, tasks and activities. Price
per Deliverable and Labor Cost under exhibit A is based on this timeline. A change in the timeline
will impact Exhibit A.
111.4)1(.1 -nook. ()vet vinw
Project Phases
June 2016 10 2017
Pr.,-ifit4 11 (31;
rrA. 1,1!,i Ing
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Solution Implementation:
Grant Thornton will produce the following deliverables in accordance to the frequency and/or
project milestones identified in Exhibit A.

Implementation Support Deliverables:
Grant Thornton will produce the following recurring deliverables while supporting the
implementation project team.
GT Status Report
Grant Thornton will produce a bi-weekly status report organized by work stream that describes,
in detail, the activities performed by the Grant Thornton team, meetings attended and
conducted, and completed tasks for the reporting period. it will also include planned activities,
meetings, and tasks to be completed for the following reporting period. The GT Status Report
will be expanded to include activities from the Test Manager, Integration Lead and Reports
Analyst.
Project Risk & Issue Register
Grant Thornton will conduct a comprehensive monitoring of the project. Based upon the
principles of the Project Management Body of Knowledge (PMBOK), the monitoring will review
all aspects of the project structure. The Risk & Issue Register will be expanded to include risks
and issues identified by the Test Manager, Integration Lead and Reports Analyst.
Data Conversion Readiness Report
The Data Conversion Readiness Report will be expanded to include the following information:
• Definition of accounting, investment management and property tax reports.
• Validation of accounting, investment management and property tax reports.
Implementation Oversight Deliverables:
Grant Thornton will produce the following recurring deliverables while providing oversight for
the implementation project.
Project Health Report
To establish effective overall project health reporting from the beginning, Grant Thornton
will work with MCTO to develop a Project Performance Matrix, to agree on the project
components that should be reported upon, as well as the standards and measures that
will be used to quantify progress. The performance and progress information contained
in the Project Health Report will be expanded to include the new reporting, quality
support and project oversight activities.

Prime Integrator Deliverable Review Report
Expanded activities regarding reporting, quality support, and project oversight of the
Prime Integrator's deliverables and key work products will be added. A deliverable review
checklist template will be established to facilitate the review. Review results will be
documented in the template for each deliverable and key work product. This feedback
will be provided to the County to be included in the overall feedback provided back to the
Prime Integrator. The review checklist will assess overall deliverable quality and indicate
readiness and adherence to acceptance criteria. On a quarterly basis, all completed
deliverable reviews will be included, along with a high-level summary, in the Prime
Integrator Deliverable Review Report.
Phase Gate Quality Report
Prior to County acceptance for each project phase, Grant Thornton will lead a Quality
Gate Review meeting with County stakeholders and the Prime Integrator. The objective
of the meeting is to evaluate project progress in the context of Project schedule and
timeline (actual vs. forecasted), Issues, risks and their impacts, and Quality of Prime
Integrator deliverables and overall contract compliance. The Phase Gate Quality Report
will be expanded to include the new reporting, quality support and project oversight
activities that impact the information contained in the Phase Gate Quality Review Report.