PE COMBINED TERROS CONTRACT - BAA.PDF
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SERIAL#: PH RFP 230207 CONTRACT PURSUANT TO PH RFP 230207 This Contract is entered into this 1* day of February 2024 by and between Maricopa County (“County”), a political subdivision of the State of Arizona, and Terros Inc., dba Terros Health, an Arizona corporation (“Contractor”) for the purchase of Ryan White Program Services. 1.0 CONTRACT TERM: 1. This Contract is for a term of three (3) years, beginning on the 1* day of March 2024 and ending the 28" day of February 2027. 1.2 The County may, at its option and with the agreement of the Contractor, renew the term of this Contract for additional terms up to a maximum of three (3) additional years, (or at the County’s sole discretion, extend the contract on a month-to-month bases for a maximum of six (6) months after expiration). The County shall notify the Contractor in writing of its intent to extend the Contract term at least sixty (60) calendar days prior to the expiration of the original contract term, or any additional term thereafter. 1.3 CONTRACT COMPLETION: The Contractor shall make all reasonable efforts for an orderly transition of its duties and responsibilities to another provider and/or to the County. This may include, but is not limited to, the preparation of a transition plan and cooperation with the County or other providers in the transition. The transition includes the transfer of all records, and other data in the possession, custody or control of Contractor required to be provided to the County either by the terms of this agreement or as a matter of law. The provisions of this clause shall survive the expiration or termination of this agreement. 2.0 PERFORMANCE: It shall be the Contractor’s responsibility to meet the proposed performance requirements. Maricopa County reserves the right to obtain services on the open market in the event the Contractor fails to perform, and any price differential will be charged against the Contractor. 3.0 SAFEGUARDING OF CLIENT INFORMATION: The use or disclosure by any party of any information concerning an eligible individual served under this Contract is directly limited to the performance of this Contract. Page 1 of 61 SERIAL PH RFP 230207 4.0 CHANGES: 4.1 The Maricopa County Ryan White Program, with cause, by written order, may make changes within the general scope of this Contract in any one or more of the following areas: 4.1.1 Work Plan activities reflecting changes in the scope of services, funding source, or County regulations, 4.1.2 Administrative requirements such as changes in reporting periods, frequency of reports, or report formats required by funding source or County regulations, policies or requirements, and/or, 4.1.3 Contractor fee schedules, reimbursement methodologies and/or schedules and/or program budgets. 4.2 Examples of cause would include, but are not limited to non-compliance, under performance, service definition changes, reallocations or other directives approved by the Planning Council, or any other reason deemed necessary by the Administrative Agent. 4.2.1. Such order will not serve to increase or decrease the maximum reimbursable amount to be paid to the Contractor. Additionally, such order will not direct substantive changes in services to be rendered by the Contractor. 4.2.2 Any dispute or disagreement caused by such written order shall constitute a Dispute within the meaning of the Disputes Clause found within this Contract and shall be administered accordingly. 4.2.3 The Contractor shall retain the necessary administrative, professional, and technical personnel for operation of the program. 5.0 CULTURAL COMPETENCY: 5.1 The Contractor shall meet and comply with applicable standards of the federal Culturally and Linguistically Appropriate Services (CLAS) standards. The Contractor shall develop and implement organizational policies that comply with these standards. 5.2 The Contractor shall recognize linguistic subgroups and provide assistance in overcoming language barriers by the appropriate inclusion of American Sign Language and languages of clients accessing care. 6.0 CONTRACTOR EMPLOYEE MANAGEMENT: 6.1 Contractor shall endeavor to maintain the personnel proposed in their proposal throughout the performance of this Contract. In the event that Contractor personnel’s employment status changes, Contractor shall provide County a list of proposed candidates with equivalent experience. Under no circumstances is it acceptable for the implementation schedule to be impacted by a personnel change on the part of the Contractor. 6.2 Contractor shall not reassign any key personnel without the express consent of the County. Page 2 of 61 SERIAL PH RFP 230207 6.3 County reserves the right to immediately remove from its premises any Contractor personnel it determines is a risk to County operations. 6.4 County reserves the right to request the replacement of Contractor personnel at any time, for any reason. 7.0 COMPENSATION: 7.1 The County reserves the right to reallocate funding during the contract period so that the services provided, and corresponding contract amount may be decreased or increased, via contract amendment or Task Order, at the discretion of the County. 7.2 County will pay the Contractor on a monthly basis for approved services and expenses and in accordance with the reimbursement methodology determined by the County’s Administrative Agent; either fee-for service or cost. The total funds paid to the Contractor will be dependent upon the approved invoice according to the Administrative Agent. County does not guarantee a minimum payment to the Contractor. County will not reimburse for fee-for-service activities when an appointment is canceled either by the client or Contractor. 7.3 The Contractor understands and agrees to notify the County of any deviations or changes to any budget line of the current budget in place for this contract within 30 days of such change. 7A The Contractor shall be compensated for services provided only by the staff classifications/positions included/referenced in the current approved budget. 75 Unless specifically allowed and referenced elsewhere in this contract, all services are to be provided at approved Contractor sites and/or venues. Services provided at non-authorized locations or venues will not be reimbursed by the County. 7.6 The Contractor shall provide monthly financial and corresponding programmatic reports per the reporting schedule to the County. Ifthe Contractor is not in compliance due to non-performance, submission of reports after deadlines, insufficient back-up statements or improperly completed forms, the Contractor may not be reimbursed, or reimbursement may be delayed until program compliance issues and any other related financial consequences are resolved. Furthermore, instances of non-compliance with billing and reporting requirements may result in the County reducing the Contractor’s reimbursement by up to 10% of the corresponding month’s billing. 77 The actual amount of consideration to be paid to the Contractor depends upon the actual hours worked, services provided, and related expenses as stated in the current approved budget or as modified by contract amendment or appropriately executed task order. Any un-obligated balance of funds at the end of this Agreement period will be returned to the County in accordance with instructions provided. 7.8 The Contractor agrees to notify the Ryan White Program annually when fee schedules change for services that are required to use AHCCCS fee schedules. The Contractor must send notification to RyanWhitePartA@Maricopa.Gov of the updated fee schedule, highlighting affected service codes/units and the effective date of new fee schedule, at least 30 days prior to the due date of the first affected invoice. If Contractor does not notify the Ryan White Program in a timely matter, the Ryan White Program reserves the right to not allow Contractor to retro bill for increased cost of services. Page 3 of 61 SERIAL PH RFP 230207 8.0 INVOICES AND PAYMENTS: 8.1 The Maricopa County Ryan White Program requires that all invoices be submitted via its “Secure File Transfer System.” The Secure File Transfer System is a part of the electronic data system provided to the Contractor by the County. 8.2 The Contractor shall submit electronically to the Administrative Agent one (1) legible copy of their detailed monthly invoice before payment(s) can be made. 8.3 Contractor shall submit the invoice packet for services performed on or before the fifteenth (15%) calendar day following the month in which services were performed. 8.4 The invoice shall include the requirements as outlined in the Ryan White current policies and procedures manual. 8.5 Problems regarding billing or invoicing shall be directed to the using agency as listed on the Purchase Order. 8.6 Payment shall be made to the Contractor by Accounts Payable through the Maricopa County Vendor Express Payment Program. This is an Electronic Funds Transfer (EFT) process. After Contract Award the Contractor shall complete and/or update their Vendor registration located on the County Department of Finance Vendor Registration Web Site — (https://azdom-vss- ext.hostams.com/PRDVSS2X 1/Advantage4). 8.7 EFT payments to the routing and account numbers designated by the Contractor will include the details on the specific invoices that the payment covers. The Contractor is required to discuss remittance delivery capabilities with their designated financial institution for access to those details. 9.0 METHOD OF PAYMENT: 9.1 Subject to the availability of funds, County will, within thirty (30) business days from the date of receipt of the documents enumerated herein, process and remit to the Contractor a warrant for payment up to the maximum total allowable for services provided or work performed during the previous month. Payment may be delayed or reduced if invoices are in non-compliance due to late submission, improperly completed or missing documentation/information or for other contract non- compliance occurring in the related grant year. Other non-compliance issues that may delay or reduce payments can be related to any contractual issue and may not necessarily be related to the bill itself. Should County make a disallowance in the claim, the claim shall be processed for the reduced amount. Ifthe Contractor protests the amount or the reason for a disallowance, the protest shall be construed as a dispute concerning a question of fact within the meaning of the Disputes clause of the Special Provisions of this Contract. 9.2 The Contractor understands and agrees that County will not honor any claim for payment submitted 60 calendar days after date of service. The Contractor understands and agrees that County will not process any claim for payment for services rendered prior to the end of the contract period which are submitted sixty (60) calendar days after the end of the contract period without approval of County. For claims that are subject to AHCCCS Regulation R9-22703.B1, County will not honor any claim for payment submitted nine months after date of service. Claims submitted 45 calendar days from the last day of the grant year will not be honored or reimbursed. Page 4 of 61 SERIAL PH RFP 230207 9.3 The Contractor agrees to notify the Ryan White Program annually when fee schedules change for services that are required to use AHCCCS fee schedules. The contractor must send notification to RyanWhitePartA@Maricopa.Gov of the updated fee schedule, highlighting affected service codes/units and the effective date of new fee schedule, at least 30 days prior to the due date of the first affected invoice. If contractor does not notify Ryan White Program in a timely matter, the Ryan White Program reserves the right to not allow Contractor to retro bill for increased cost of services. 9.4 Payments made by County to the Contractor are conditioned upon the timely receipt of applicable, accurate and complete invoice reports and forms submitted by the Contractor. All monthly invoices must be supported by auditable documentation, which is determined to be sufficient, competent evidential matter defined by the County. 9.5 The Contractor understands and agrees that Ryan White Program is the payer of last resort and shall maximize and monitor all other revenue streams including self-pay and all sources of third-party reimbursements. The Contractor understands and agrees that all self-pay and third-party payments must be exhausted to offset program costs before Ryan White funds are used. The Contractor must have policies and procedures documented and in place to determine and bill these other potential payment sources. These third-party payers include but are not limited to Regional Behavioral Health Authority (RBHA), Medicaid (Arizona Health Care Cost Containment Services/AHCCCS), Arizona Long Term Care System (ALTCS), TRICARE, Medicare and private/commercial or other insurance. The Contractor will determine eligibility of clients and assist with client enrollment whenever feasible. Payments collected by the Contractor for Ryan White services must be recorded as Program Income in the Contractor’s financial management system and deducted from bills issued to the County. Program income records must be made available to the County for assurance that such revenues are used to support related services. The Contractor shall have policies and procedures for handling Ryan White revenue including program income. 9.6 The Contractor shall have policies and staff training on the payer of last resort requirement and how it meets that requirement. 10.0 BUDGET, REVENUES, AND EXPENDITURES: 10.1 Contractor shall have written fiscal and general policies and procedures that include compliance with federal and Ryan White programmatic requirements. 10.2 Contractor shall prepare and submit to County a budget using the current Ryan White Program- approved formats at the beginning of each grant year in accordance with the stated funds allocated on the most recently issued task order. If the task order is increased or decreased at any time throughout the duration of the grant year, a revised budget may be required. 10.3 The total administrative costs budgeted; including any federally approved indirect rate (inclusive of contractor and subcontractor(s)) cannot exceed 10% of the amount of the current grant award. Any amount of administrative expenditures in excess of 10% will not be reimbursed. 10.4 Contractor agrees that all expenditures are in accordance with the current approved budget. Any expenditure deemed unallowable by the Administrative Agent is subject to the Contractor submitting a full reimbursement to the County. Page 5 of 61 SERIAL PH RFP 230207 10.5 Contractor agrees to establish and maintain a “Financial Management System” that is in accordance with the standards required by Federal OMB Circular A-110, Subpart C. Such system must also account for both direct and indirect cost transactions, reports on the results of those transactions, comply with the requirements of OMB Circular A-21 and generally accepted accounting principles. 10.6 All expenditures and encumbered funds shall be final and reconciled no later than 45 days after the close of the grant year. 10.7 Funds collected by the Contractor in the form of fees, charges, and/or donations for the delivery of the services provided for herein shall be accounted for separately. Such fees, charges and/or donations must be used for providing additional services or to defray the costs of providing these services consistent with the Schedule of Deliverables of this Contract. As applicable, the Contractor agrees to include, in the underlying budget, the amount of projected revenue from client fees. The amount of funds collected from client fees shall be reported by Contractor in the Monthly invoice by discrete service. For audit purposes, the Contractor is responsible for maintaining necessary documentation to support provision of services. 10.8 TASK ORDERS: Contractor shall not perform a task other than those found/defined in the contract award document. Task Orders may be issued by the Administrator of this contract. Task Orders will be communicated via written document and shall include, but is not limited to: budget amount, reference to special conditions of award, and any special service and reporting requirements. Amended Task Orders can be issued at any time during the grant year. Both parties shall sign a new or amended Task Order. 11.0 APPLICABLE TAXES: 11.1 Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any installation labor on items that are not attached to real property performed by Contractor under the terms of this Contract, the installation labor cost and the gross receipts for materials provided shall be listed separately on the Contractor’s invoices. 11.2 State and Local Transaction Privilege Taxes: To the extent any State and local transaction privilege taxes apply to sales made under the terms of this Contract it is the responsibility of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of authority. 11.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and local taxes applicable to its operation and any persons employed by the Contractor. Contractor shall, and require all subcontractors to hold Maricopa County harmless from any responsibility for taxes, damages and interest, if applicable, contributions required under Federal, and/or State and local laws and regulations, and any other costs including; transaction privilege taxes, unemployment compensation insurance, Social Security, and Worker’s Compensation. 11.4 TAX (SERVICES): No tax shall be invoiced or paid against Contractor’s labor. It is the responsibility of the Contractor to determine any and all applicable taxes. Page 6 of 61 SERIAL PH RFP 230207 12.0 STRATEGIC ALLIANCE for VOLUME EXPENDITURES ($AVE): The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful Respondent under this solicitation, a member of SAVE may access a contract resulting from a solicitation issued by the County. 13.0 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPA’s): County currently holds ICPA’s with numerous governmental entities. These agreements allow those entities, with the approval of the Contractor, to purchase their requirements under the terms and conditions of the County Contract. It is the responsibility of the non-County government entity to perform its own due diligence on the acceptability of the Contract under its procurement rules, processes and procedures. 14.0 AVAILABILITY OF FUNDS: 14.1 The provisions of this Contract relating to payment for services shall become effective when funds assigned for the purpose of compensating the Contractor as herein provided are actually available to County for disbursement. The County shall be the sole judge and authority in determining the availability of funds under this Contract. County shall keep the Contractor fully informed as to the availability of funds. 14.2 If any action is taken by, any State agency, Federal department, or any other agency or instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection with, this Contract, County may amend, suspend, decrease, or terminate its obligations under, or in connection with, this Contract. In the event of termination, County shall be liable for payment only for services rendered prior to the effective date of the termination, provided that such services are performed in accordance with the provisions of this Contract. County shall give written notice of the effective date of any suspension, amendment, or termination under this Section, at least ten (10) days in advance. 14.3 Funds may not be presently available for performance under this Grant beyond the first year of the budget term or Grant term. The State may reduce payments or terminate this Grant without further recourse, obligation, or penalty in the event that insufficient funds are appropriated in the subsequent budget term. The State shall not be liable for any purchases or Subgrants entered into by the Grantee in anticipation of such funding. The Procurement Officer shall have the discretion in determining the availability of funds. 15.0 DUTIES: 15.1 The Contractor shall perform all duties as stated in a negotiated Service Delivery Scope and assigned Task Order issued by the Ryan White Program office. These shall be reviewed and updated as needed, These documents shall adhere to the Service Categories Definitions and Program Guidance as stated in Exhibit “C”, as well as the Scope of Work as stated in Exhibit “D”, or as otherwise directed in writing by the Procurement Officer. All services provided under this contract must adhere to the Health Resources and Services Administration (HRSA) regulations, the Ryan White Planning Council standards of care, and the Ryan White program policies. 15.2 Refer to Exhibit “E” for a listing of the various Service Categories and the awarded Contractors for each. The Maricopa County Ryan White Program reserves the right to add additional Contractors Page 7 of 61 SERIAL PH RFP 230207 to various service categories when the currently listed Contractors are of an insufficient number or skill set to satisfy the County’s needs or to ensure adequate coverage or in cases where such action serves the.County’s best interest. This listing shall be updated as needed and the most current version shall be located at https://www.maricopa.gov/1878/Provider-Information 16.0 TERMS AND CONDITIONS: 16.1 INDEMNIFICATION: To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers, directors, officials, and employees from and against all claims, damages, losses, and expenses (including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and attorneys’ fees for appellate proceedings) arising out of, or alleged to have resulted from the negligent acts, errors, omissions, or mistakes relating to the performance of this Contract. Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives, agents, officers, directors, officials, and employees shall arise in connection with any claim, damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to, impairment of, or destruction of tangible property, including loss of use resulting there from, caused by negligent acts, errors, omissions, or mistakes in the performance of this Contract, but only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any one directly or indirectly employed by them, or anyone for whose acts they may be liable, regardless of whether or not such claim, damage, loss, or expense is caused in part by a party indemnified hereunder. The amount and type of insurance coverage requirements set forth herein will in no way be construed as limiting the scope of the indemnity in this paragraph. The scope of this indemnification does not extend to the sole negligence of County. 16.2 INSURANCE: 16.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain the herein stipulated minimum insurance from a company or companies duly licensed by the State of Arizona and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of Arizona licensing, the stipulated insurance may be purchased from a company or companies, which are authorized to do business in the State of Arizona, provided that said insurance companies meet the approval of County. The form of any insurance policies and forms must be acceptable to County. 16.2.2 All insurance required herein shall be maintained in full force and effect until all work or service required to be performed under the terms of the Contract is satisfactorily completed and formally accepted. Failure to do so may, at the sole discretion of County, constitute a material breach of this Contract. 16.2.3. Contractor’s insurance shall be primary insurance as respects County, and any insurance or self-insurance maintained by County shall not contribute to it. Page 8 of 61 SERIAL PH RFP 230207 16.2.4 Any failure to comply with the claim reporting provisions of the insurance policies or any breach of an insurance policy warranty shall not affect the County’s right to coverage afforded under the insurance policies. 16.2.5 The insurance policies may provide coverage that contains deductibles or self-insured retentions. Such deductible and/or self-insured retentions shall not be applicable with respect to the coverage provided to County under such policies. Contractor shall be solely responsible for the deductible and/or self-insured retention and County, at its option, may require Contractor to secure payment of such deductibles or self-insured retentions by a surety bond or an irrevocable and unconditional letter of credit. 16.2.6 The insurance policies required by this Contract, except Workers’ Compensation and Errors and Omissions, shall name County, its agents, representatives, officers, directors, officials and employees as Additional Insureds. 16.2.7 The policies required hereunder, except Workers’ Compensation and Errors and Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against County, its agents, representatives, officers, directors, officials and employees for any claims arising out of Contractor’s work or service. 16.2.8 Commercial General Liability: Commercial General Liability insurance and, if necessary, Commercial Umbrella insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000 Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit. The policy shall include coverage for premises liability, bodily injury, broad form property damage, personal injury, products and completed operations and blanket contractual coverage, and shall not contain any provisions which would serve to limit third party action over claims. There shall be no endorsement or modifications of the CGL limiting the scope of coverage for liability arising from explosion, collapse, or underground property damage. 16.2.9 Automobile Liability: Commercial/Business Automobile Liability insurance and, if necessary, Commercial Umbrella insurance with a combined single limit for bodily injury and property damage of not less than $2,000,000 each occurrence with respect to any of the Contractor’s owned, hired, and non-owned vehicles assigned to or used in performance of the Contractor’s work or services or use or maintenance of the premises under this Contract. 16.2.10 Workers’ Compensation: Workers’ Compensation insurance to cover obligations imposed by Federal and State statutes having jurisdiction of Contractor’s employees engaged in the performance of the work or services under this Contract; and Employer’s Liability insurance of not less than $1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000 disease policy limit. Contractor, its contractors and its subcontractors waive all rights against Contract and its agents, officers, directors and employees for recovery of damages to the extent these damages are covered by the Workers’ Compensation and Employer’s Liability or Page 9 of 61 SERIAL PH RFP 230207 commercial umbrella liability insurance obtained by Contractor, its contractors and its subcontractors pursuant to this Contract. 16.2.11 Professional Liability: Contractor shall maintain Professional Liability insurance which will provide coverage for any and all acts arising out of the work or services performed by the Contractor under the terms of this Contract, with a limit of not less than $1,000,000 for each claim, and $3,000,000 aggregate claims. 16.2.12 Medical Malpractice: Medical Malpractice insurance and, if necessary, Commercial Umbrella insurance, which will insure and provide coverage for Medical Malpractice of the Contractor, with limits of no less than $3,000,000 for each claim. 16.2.13 Sexual molestation and physical abuse: The policy shall be endorsed to include coverage for sexual molestation and physical abuse at limits not less than $2,000,000.00 per occurrence and $4,000,000.00 aggregate. These limits may be included within a General Liability policy, Professional Liability policy or provided by separate endorsement with its own limits as required. Contractor must provide the following statement on their Certificate(s) of Insurance: “Sexual molestation and physical abuse coverage is included.” Policies/certificates stating that “Sexual molestation and physical abuse coverage is not excluded” do not meet this requirement. 16.2.14 Commercial General Liability - Occurrence Form 16.2.14.1 Policy shall include bodily injury, property damage and broad form contractual liability coverage. a. The policy shall be endorsed to include coverage for physical/sexual abuse and molestation. b. The policy shall be endorsed to include the following additional insured language: ( 5 1 15 1 2 3 1253 2230 15 31 92.115448 ), 5 1 15 1 2 4 1282 2224 36 31 96.714844 its 5 1 15 1 2 5 1331 2224 177 39 96.578476 subsidiary, 5 1 15 1 2 6 1521 2229 112 35 96.050873 parent, 5 1 15 1 2 7 1648 2225 168 30 96.734840 associated 5 1 15 1 2 8 1828 2225 104 31 96.609230 and/or 5 1 15 1 2 9 1944 2225 148 31 96.830238 affiliated 4 1 15 1 3 0 940 2280 1189 40 -1 5 1 15 1 3 1 940 2281 127 36 96.757027 entities, 5 1 15 1 3 2 1081 2290 182 27 96.552704 successors, 5 1 15 1 3 3 1277 2290 33 21 96.661972 or 5 1 15 1 3 4 1322 2280 127 39 96.603058 assigns, 5 1 15 1 3 5 1463 2280 36 31 96.623413 its 5 1 15 1 3 6 1513 2281 115 30 96.780510 elected 5 1 15 1 3 7 1640 2281 142 37 96.719276 officials, 5 1 15 1 3 8 1795 2285 134 33 96.181534 trustees, 5 1 15 1 3 9 1944 2281 185 39 96.397789 employees, 4 1 15 1 4 0 940 2336 1253 40 -1 5 1 15 1 4 1 940 2340 114 35 96.754814 agents, 5 1 15 1 4 2 1068 2336 59 30 96.691696 and 5 1 15 1 4 3 1137 2336 170 31 96.880173 volunteers 5 1 15 1 4 4 1321 2336 77 30 95.533768 shall 5 1 15 1 4 5 1408 2336 38 30 96.861839 be 5 1 15 1 4 6 1458 2336 111 31 96.994614 named 5 1 15 1 4 7 1581 2346 31 20 96.517052 as 5 1 15 1 4 8 1626 2336 162 31 96.066856 additional 5 1 15 1 4 9 1801 2336 136 31 96.670921 insureds 5 1 15 1 4 10 1948 2337 74 30 96.768349 with 5 1 15 1 4 11 2033 2341 118 35 96.947868 respect 5 1 15 1 4 12 2161 2341 32 26 96.981148 to 4 1 15 1 5 0 941 2392 1141 39 -1 5 1 15 1 5 1 941 2392 127 39 96.861931 liability 5 1 15 1 5 2 1081 2392 110 39 97.004021 arising 5 1 15 1 5 3 1204 2396 52 26 96.819580 out 5 1 15 1 5 4 1267 2392 38 30 96.961258 of 5 1 15 1 5 5 1310 2392 50 30 96.961258 the 5 1 15 1 5 6 1374 2392 145 30 96.956978 activities 5 1 15 1 5 7 1531 2392 173 39 96.475983 performed 5 1 15 1 5 8 1714 2392 49 39 96.695328 by, 5 1 15 1 5 9 1778 2402 33 21 96.389008 or 5 1 15 1 5 10 1823 2402 39 21 96.053345 on 5 1 15 1 5 11 1873 2392 108 31 95.801628 behalf 5 1 15 1 5 12 1989 2393 38 30 95.801628 of 5 1 15 1 5 13 2032 2392 50 31 96.736176 the 4 1 15 1 6 0 940 2449 201 29 -1 5 1 15 1 6 1 940 2449 201 29 88.092796 Contractor. 16.2.14.2Minimum Limits: General Aggregate $4,000,000 Each Occurrence Limit $2,000,000 Personal/Advertising Injury $1,000,000 Sexual Abuse/Molestation $2,000,000 Page 10 of 61 SERIAL PH RFP 230207 16.2.15 Certificates of Insurance: 6.2.15.1 Prior to Contract award, Contractor shall furnish the County with valid and complete certificates of insurance, or formal endorsements as required by the Contract in the form provided by the County, issued by Contractor’s insurer(s), as evidence that policies providing the required coverage, conditions and limits required by this Contract are in full force and effect. Such certificates shall identify this contract number and title. 6.2.15.2 In the event any insurance policy(ies) required by this Contract is(are) written on a claims made basis, coverage shall extend for two years past completion and acceptance of Contractor’s work or services and as evidenced by annual Certificates of Insurance. 6.2.15.3 If a policy does expire during the life of the Contract, a renewal certificate must be sent to County fifteen (15) calendar days prior to the expiration date. 16,2.16 Cancellation and Expiration Notice: Applicable to all insurance policies required within the Insurance Requirements of this Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without thirty (30) days prior written notice to Maricopa County. Contractor must provide to Maricopa County, within two (2) business days of receipt, if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to Maricopa County Public Health and shall be mailed, or hand delivered to 4041 N. Central Avenue, #1400, Phoenix, AZ 85012, or emailed to the Procurement Officer noted in the solicitation. 16.3 FORCE MAJEURE: 16.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the other party on account of any loss or damage resulting from any delay or failure to perform all or any part of this Contract if such delay or failure is caused by events, occurrences, or causes beyond the reasonable control and without negligence of the parties. Such events, occurrences, or causes will include Acts of God/Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, riots, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, lockout, blockage, embargo, labor dispute, strike, interruption or failure of electricity or telecommunication service. 16.3.2 Each party, as applicable, shall give the other party notice of its inability to perform and particulars in reasonable detail of the cause of the inability. Each party must use best efforts to remedy the situation and remove, as soon as practicable, the cause of its inability to perform or comply. 16.3.3 The party asserting Force Majeure as a cause for non-performance shall have the burden of proving that reasonable steps were taken to minimize delay or damages caused by foreseeable events, that all non-excused obligations were substantially fulfilled, and that Page 11 of 61 SERIAL PH RFP 230207 the other party was timely notified of the likelihood or actual occurrence which would justify such an assertion, so that other prudent precautions could be contemplated. 16.4 INSPECTION OF SERVICES: 16.4.1 The Contractor shall provide and maintain an inspection system acceptable to County covering the services under this Contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to County during Contract performance and for as long afterwards as the Contract requires. 16.4.2 County has the right to inspect and test all services called for by the Contract, to the extent practicable at all times and places during the term of the Contract. County shall perform inspections and tests in a manner that will not unduly delay the work. 16.4.3 If any of the services do not conform to Contract requirements, County may require the Contractor to perform the services again in conformity with Contract requirements, at no cost to the County. When the defects in services cannot be corrected by re-performance, County may: 6.4.3.1 Require the Contractor to take necessary action to ensure that future performance conforms to Contract requirements; and ‘ 6.4.3.2 Reduce the Contract price to reflect the reduced value of the services performed. 16.4.4 Ifthe Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with Contract requirements, County may: 6.4.4.1 By Contract or otherwise, perform the services and charge to the Contractor, through direct billing or through payment reduction, any cost incurred by County that is directly related to the performance of such service; or 6.4.4.2 Terminate the Contract for default. 16.5 CONTRACT COMPLIANCE MONITORING: 16.5.1 County shall monitor the Contractor's compliance with, and performance under, the terms and conditions of this Contract. On-site visits for contract compliance monitoring may be made by County and/or its grantor agencies at any time during the Contractor's normal business hours, announced or unannounced. The Contractor shall make available for inspection and/or copying by County, all records and accounts relating to the work performed or the services provided under this Contract, or for similar work and/or service provided under other grants and contracts. 16.5.2 Contractor shall follow and comply with all related corrective action plans and requirements of site visits and subsequent audits conducted by County and _ its representatives. When monetary penalties are imposed or unallowable costs determined, the County will define how repayment will be made to the County. This may include decreasing or withholding the Contractor’s monthly billing or requiring payment to the County. Page 12 of 61 SERIAL PH RFP 230207 16.6 RESTRICTIONS ON USE OF FUNDS: 16.6.1 The Contractor shall not utilize funds made available under this Contract to make payments for any item or service to the extent that payment has been made, or can reasonably be expected to be made, with respect to that item or service: 16.6.2.1 Under any State compensation program, under any insurance policy, or under any Federal, State, or county health benefits program; or 16.6.2.2 By an entity that provides health services on a prepaid basis. 16.6.2 Funds shall not be used to purchase or improve (other than minor remodeling) any building or other facility, or to make cash payments to intended recipients of services as referenced in the A.RS. § 41-2591, R2-7-701 and Code of Federal Regulations, Chapter 1, Subchapter e., Part 31, and Public Health Service Grants Policy Statement. 16.6.3 The federal Office of General Counsel and County emphasize that Ryan White Act funds may only support HIV-related needs of eligible individuals. All activities and expenditures must reflect an explicit connection between any service supported with Ryan White Act funds and the intended recipient’s HIV status. 16.6.4 Conitractor is not authorized to provide services anonymously, unless specifically approved for the service category in which the Contractor is providing services. All services must only be provided to documented eligible clients as defined in this contract. 16.6.5 Ryan White funds shall not be used to finance the services of lobbyists, fundraisers, or grant/proposal writers, nor to support lobbying, fundraising activities, and/or the writing of grant/contract proposals. 16.6.6 The Ryan White Act limits the administrative expenses to not more than 10% of the total grant award. The Act defines allowable “administrative activities” to include: 16.6.7.1 Usual and recognized overhead, including established indirect rates for agencies; 16.6.7.2 Management and oversight of specific programs funded under this title; and 16.6.7.3 Other types of program support such as quality assurance, quality control, and related activities. 16.7 CONTINGENCY RELATING TO OTHER CONTRACTS AND GRANTS: 16.7.1 The Contractor shall, during the term of this Contract, immediately inform County in writing of the award of any other contract or grant where the award of such contract or grant may affect either the direct or indirect costs being paid/reimbursed under this Contract. Failure by the Contractor to notify County of such award shall be considered a material breach of the Contract and County shall have the right to terminate this Contract without liability. Page 13 of 61 SERIAL PH RFP 230207 16.7.2 County may request, and the Contractor shall provide within a reasonable time, a copy of any other contract or grant, when in the opinion of the Director, the award of the other contract or grant may affect the costs being paid or reimbursed under this Contract. 16.7.3 If County determines that the award to the Contractor of such other Federal or State contract or grant has affected the costs being paid or reimbursed under this Contract, County shall prepare a Contract Amendment effecting a cost adjustment. If the Contractor protests the proposed cost adjustment, the protest shall be construed as a dispute within the meaning of the Disputes clause contained herein. 16.8 EQUIPMENT: 16.8.1 All equipment and products purchased with grant funds should strive to be American made. 16.8.2 The title to any and all equipment acquired through the expenditure of funds received from County shall remain that of the Department of Health and Human Services, Health Resources and Services Administration. County must specifically authorize the acquisition of any such equipment in advance. Upon termination of this Contract, County may determine the disposition of all such equipment. 16.8.3 The Contractor agrees to exercise reasonable control over all equipment purchased with capital outlay expense Contract funds. All equipment lost, stolen, rendered non-usable, or no longer required for program operation must be reported immediately to County for disposition instructions. The Contractor shall report the physical inventory of all equipment purchased with contract funds within sixty (60) days of receipt of such equipment. 16.9 IMPROPRIETIES AND FRAUD: 16.9.1 The Contractor shall notify the Ryan White Program in writing of any actual or suspected incidences of improprieties involving the expenditure of CARE Act funds or delivery of services. This will include when potential or current clients receive services, or attempt to receive services, for which they are ineligible. Notification is also required whenever acts of indiscretion are committed by employees that may be unlawful or in violation of this contract. Notification to the Ryan White Program shall occur in writing within 24 hours of detection. 16.9.2 The Federal Department of HHS Inspector General maintains a toll-free hotline for receiving information concerning fraud, waste, or abuse under grants and cooperative agreements. Such reports are kept confidential and callers may decline to give their names if they choose to remain anonymous. Office of Inspector General TIPS HOTLINE P. O. Box 23489 Washington, D. C. 20026 Telephone: 1-800-447-8477 (1-880-HHS-TIPS) 16.9.3 The Contractor shall be responsible for any loss of funds due to mismanagement, misuse, and/or theft of such funds by agents, servants and/or employees of the Contractor. Page 14 of 61 SERIAL PH RFP 230207 16.10 ADHERENCE TO RYAN WHITE POLICIES: Contractor shall adhere to all Arizona Ryan White Parts A, B, and ADAP. 16.11 REFERRAL RELATIONSHIPS: 16.11.1 Contractors must have documented evidence to substantiate referral relationships on an ongoing basis consistent with HRSA guidance. 16.11.2 The Contractor shall have letters of agreement and Memorandums of Understanding (MOUs) to document referral relationships with key points of entry. Key points of entry include: e Emergency rooms e Substance abuse and mental health treatment programs e Detox(ification) centers e Detention facilities e Sexually Transmitted Disease (STD) Clinics e Homeless shelters e HIV counseling and testing sites Additional points of entry: e Public health departments e Health care points of entry specified by eligible areas e Federally Qualified Healthcare Centers (FQHCs) e Entities such as Ryan White Part C and D grantees 16.12 CONFIDENTIALITY: 16.12.1 The Contractor understands and agrees that this Contract is subject to all State and Federal laws protecting client confidentiality of medical, behavioral health, and drug treatment information. 16.12.2 The Contractor shall establish and maintain written procedures and controls that ensure the confidentiality of client medical information and records. 16.12.3 The Contractor shall maintain and document employee and direct service provider training on their organization’s policies and procedures related to client confidentiality. 16.12.4 In accordance with Section 318 (e)(5) of the Public Health Service Act [42 U.S.C. 247c(e)(5)], no information obtained in connection with the examination, care or services provided to any individual under any program which is being carried out with Federal monies shall, without such individual’s consent, be disclosed except as may be necessary to provide services to such individual or as may be required by laws of the State of Arizona or its political subdivisions. Information derived from any such program may be disclosed (a) in summary, statistical, or other form, or (b) for clinical research purposes, but only if the identity of the individuals diagnosed or provided care under such program is not disclosed. The Contractor shall comply with the provisions of 4.R.S. § 36-663 concerning Page 15 of 61 SERIAL PH REP 230207 HIV-related testing; restrictions; exceptions and ARS. § 36-664 concerning confidentiality; exceptions, in providing services under this Contract. 16.12.5 Confidential communicable disease related information may only be disclosed as permitted by law, and only consistent with the current Arizona Ryan White Parts A, B and ADAP Eligibility Policies. 16.13 PURCHASE ORDERS: County reserves the right to cancel Purchase Orders within a reasonable period of time after issuance. Should a Purchase Order be canceled, the County agrees to reimburse the Contractor for actual and documentable costs incurred by the Contractor in response to the Purchase Order. The County will not reimburse the Contractor for any costs incurred after receipt of County notice of cancellation, or for lost profits, shipment of product prior to issuance of Purchase Order, etc. 16.14 SUSPENSION OF WORK: The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or any part of the work of this contract for the period of time that the Procurement Officer determines appropriate for the convenience of the County. No adjustment shall be made under this clause for any suspension, delay, or interruption to the extent that performance would have been so suspended, delayed, or interrupted by any other cause, including the fault or negligence of the Contractor. No request for adjustment under this clause shall be granted unless the claim, in an amount stated, is asserted in writing as soon as practicable after the termination of the suspension, delay, or interruption, but not later than the date of final payment under the Contract. 16.15 STOP WORK ORDER: The Procurement Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of ninety (90) calendar days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 calendar days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Procurement Officer shall either: 16.15.1 Cancel the stop work order; or 16.15.2 Terminate the work covered by the order as provided in the Default, or the Termination for Convenience clause of this Contract. 16.15.3 The Procurement Officer may make an equitable adjustment in the delivery schedule and/or Contract price, or otherwise, and the Contract shall be modified, in writing, accordingly, if the Contractor demonstrates that the stop work order resulted in an increase in costs to the Contractor. Page 16 of 61 SERIAL PH RFP 230207 16.16 TERMINATION FOR CONVENIENCE: Maricopa County may terminate the Contract for convenience by providing sixty (60) calendar days advance notice to the Contractor. 16.17 TERMINATION FOR DEFAULT: The County may, by written notice of default to the Contractor, terminate this Contract in whole or in part if the Contractor fails to: 16.17.1 Deliver the supplies or to perform the services within the time specified in this Contract or any extension; 16.17.2 Make progress, so as to endanger performance of this Contract; or 16.17.3 Perform any of the other provisions of this Contract. The County’s right to terminate this contract under these subparagraphs may be exercised if the Contractor does not cure such failure within ten (10) business days (or more if authorized in writing by the County) after receipt of the notice from the Procurement Officer specifying the failure. 16.18 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST: Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without penalty or further obligation within three years after execution of the Contract, if any person significantly involved in initiating, negotiating, securing, drafting or creating the Contract on behalf of the County is at any time while the Contract or any extension of the Contract is in effect, an employee or agent of any other party to the Contract in any capacity or consultant to any other party of the Contract with respect to the subject matter of the Contract. Additionally, pursuant to A.R.S § 38-511 the County may recoup any fee or commission paid or due to any person significantly involved in initiating, negotiating, securing, drafting or creating the Contract on behalf of the County from any other party to the Contract arising as the result of the Contract. 16.19 CONTRACTOR LICENSE REQUIREMENT: 16.19.1 The Contractor shall procure all permits, insurance, licenses and pay the charges and fees necessary and incidental to the lawful conduct of his/her business, and as necessary complete any required certification requirements, required by any and all governmental or non-governmental entities as mandated to maintain compliance with and in good standing for all permits and/or licenses. The Contractor shall keep fully informed of existing and future trade or industry requirements, Federal, State and Local laws, ordinances, and regulations which in any manner affect the fulfillment of a Contract and shall comply with the same. Contractor shall immediately notify both Office of Procurement Services and the Department of any and all changes concerning permits, insurance or licenses. Page 17 of 61 SERIAL PH REP 230207 16.20 LICENSURE/CERTIFICATION 16.20.1 Contractor shall comply with all applicable provisions of law and other rules and regulations of any and all governmental, accrediting and/or regulatory authorities relating to the licensure and regulation of health care providers and physicians. 16.20.2 Upon request, Contractor agrees to allow County, to the extent permitted by law, access to credentials of Qualified Physicians and Qualified Providers who are providing services to Department under the terms and conditions of this Contract. 16.20.3 Contractor expressly agrees that it shall comply with all rules, regulations, orders, standards and interpretations promulgated pursuant to the Occupational Safety and Health Act of 1970 (and to the Occupational and Safety Health Act of the State of Arizona), including but not limited to training, provision of personal protective equipment, provision of post-exposure prophylaxis, adherence to appropriate lock out/tag out procedures, and providing all notices, material safety data sheets, labels, etc. required by the right-to-know-standard. | 16.21 SUBCONTRACTING: 16.21.1 The Contractor may not assign to another contractor or subcontract to another party for performance of the terms and conditions hereof without the written consent of the County. All correspondence authorizing subcontracting must reference the Contract Number and identify the job project. 16.21.2 The subcontractor’s rate for the job shall not exceed that of the Prime Contractor’s rate, as bid in the pricing section, unless the Prime Contractor is willing to absorb any higher rates or the County has approved the increase. The subcontractor’s invoice shall be invoiced directly to the Prime Contractor, who in turn shall pass-through the costs to the County, without mark-up. A copy of the subcontractor’s invoice must accompany the Prime Contractor’s invoice. 16.22 AMENDMENTS: All amendments to this Contract shall be in writing and approved/signed by both parties. The designated Procurement Officer shall be responsible for approving all amendments for Maricopa County. 16.23 ADDITIONS/DELETIONS OF REQUIREMENTS: The County reserves the right to add and/or delete materials and services to a Contract. If a service requirement is deleted, payment to the Contractor will be reduced proportionately, to the amount of service reduced in accordance with the bid price. If additional materials or services are required from a Contract, prices for such additions will be negotiated between the Contractor and the County. 16.24 STRICT COMPLIANCE: Acceptance by County of a performance that is not in strict compliance with the terms of the Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of the Contract. Page 18 of 61 SERIAL PH RFP 230207 16.25 VALIDITY: The invalidity, in whole or in part, of any provision of this Contract shall not void or affect the validity of any other provision of the Contract. 16.26 SEVERABILITY: The removal, in whole or in part, of any provision of this Contract shall not void or affect the validity of any other provision of this Contract. 16.27 RIGHTS IN DATA: The County shal! have the use of data and reports resulting from a Contract without additional cost or other restriction except as may be established by law or applicable regulation. Each Party shall supply to the other Party, upon request, any available information that is relevant to a Contract and to the performance thereunder. 16.28 NON-DISCRIMINATION: Contractor agrees to comply with all provisions and requirements of Arizona Executive Order 2009- 09 including flow down of all provisions and requirements to any subcontractors. Executive Order 2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be viewed and downloaded at the Arizona State Library Research website (http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1) which is hereby incorporated into this contract as if set forth in full herein. During the performance of this Contract, Contractor shall not discriminate against any employee, client or any other individual in any way because of that person’s age, race, creed, color, religion, sex, disability or national origin. 16.29 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION: 16.29.1 The undersigned (authorized official signing on behalf of the Contractor) certifies to the best of his or her knowledge and belief that the Contractor, it’s current officers and directors; 16.29.1.lare not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from being awarded any contract or grant by any United States Department or Agency or any state, or local jurisdiction; 16.29.1.2have not within three (3) year period preceding this Contract; 16.29.1.2.1been convicted of fraud or any criminal offense in connection with obtaining, attempting to obtain, or as the result of performing a government entity (Federal, State or local) transaction or contract; and 16.29.1.2.2been convicted of violation of any Federal or State antitrust statues or conviction for embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property regarding a government entity transaction or contract; Page 19 of 61 SERIAL PH RFP 230207 16.29.1.2.3are not presently indicted or criminally charged by a government entity (Federal, State or local) with commission of any criminal offenses in connection with obtaining, attempting to obtain, or as the result of performing a government entity public (Federal, State or local) transaction or contract; and are not presently facing any civil charges from any governmental entity regarding obtaining, attempting to obtain, or from performing any governmental entity contract or other transaction; and have not within a three (3) year period preceding this Contract had any public transaction (Federal, State or local) terminated for cause or default. 16.29.1.3If any of the above circumstances described in the paragraph are applicable to the entity submitting a bid for this requirement, include with your bid an explanation of the matter including any final resolution. 16.29.2 The Contractor shall include, without modification, this clause in all lower tier covered transactions (i.e. transactions with subcontractors) and in all solicitations for lower tier covered transactions related to this Contract. 16.30 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL IMMIGRATION LAWS AND REGULATIONS: 16.30.1 By entering into the Contract, the Contractor warrants compliance with the Immigration and Nationality Act (INA using e-verify) and all other Federal immigration laws and regulations related to the immigration status of its employees and A.R.S. §23-214(A). The Contractor shall obtain statements from its subcontractors certifying compliance and shall furnish the statements to the Procurement Officer upon request. These warranties shall remain in effect through the term of the Contract. The Contractor and its subcontractors shall also maintain Employment Eligibility Verification forms (I-9) as required by the Immigration Reform and Control Act of 1986, as amended from time to time, for all employees performing work under the Contract and verify employee compliance using the E-verify system and shall keep a record of the verification for the duration of the employee’s employment or at least three (3) years, whichever is longer. I-9 forms are available for download at USCIS.GOV. 16.30.2 The County retains the legal right to inspect Contractor and subcontractor employee documents performing work under this Contract to verify compliance with paragraph 6.30.1 of this Section. Contractor and subcontractor shall be given reasonable notice of the County’s intent to inspect and shall make the documents available at the time and date specified. Should the County suspect or find that the Contractor or any of its subcontractors are not in compliance, the County will consider this a material breach of the Contract and may pursue any and all remedies allowed by law, including, but not limited to; suspension of work, termination of the Contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor. 16.31 WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01: If Contractor engages in for-profit activity and has 10 or more employees, and if this agreement has a value of $100,000 or more, Contractor certifies it is not currently engaged in, and agrees for the duration of this agreement to not engage in, a boycott of goods or services from Israel. This Page 20 of 61