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Contract No. C-22-15-084-3-02 Amendment No. 2 AMENDMENT NO. 2 TO THE CONTRACT BETWEEN MARICOPA COUNTY ADMINISTERED BY ITS HUMAN SERVICES DEPARTMENT AND CENTRAL ARIZONA SHELTER SERVICES Maricopa County (“County”) by and through the Maricopa County Human Services Department and Central Arizona Shelter Services (“CASS”) entered into a financial Contract on or about July 7, 2015, to provide homeless emergency shelter. The Parties executed Amendment No. 1 on or about December 17, 2015. Pursuant to Paragraph D of Section I of the Agreement, the Parties wish to amend the Agreement to address extension of the term, modification of the scope of work, additional funding, and conditions of funding as follows: I. Amend Paragraph O, subparagraph 1 of Section II of the Agreement by extending the expiration date of the Agreement from June 30, 2016 to June 30, 2017. II. Revise Scope of Work of the Agreement as written in Attachments A to Amendment No. 2. III. Adopt and incorporate by reference Continuum of Care (CoC) Standards of Excellence for Emergency Shelter in Attachment B to Amendment No. 2. IV. Provide CASS with $450,000 of funding for the period of July 1, 2016 to June 30, 2017. V. Unexpended funds from the Original Agreement and Amendment No. 1 will not carry over into the extension period of Amendment No. 2. All unexpended funds shall revert to the County. VI. Adopt and incorporate by reference Central Arizona Shelter Services (CASS) Single Adult Shelter Operating Standards as written in Attachment C of the Agreement to Amendment No. 2. VII. Adopt and incorporate by reference Attachment D Payment Claim Form as part of the Agreement. VIII. Adopt and incorporate by reference Attachment E CASS Itemized Service Budget as part of the agreement. IX. Amendment No. 2 shall be effective when fully executed by the Parties. X. This Agreement is subject to and incorporates by reference the statutory language of A.R.S. §38-511. XI. The foregoing paragraphs contain all the changes to the Agreement. All other terms of the original Agreement and Amendments not amended hereby, remain in full force and effect as approved and amended. IN WITNESS THEREOF, the Parties have signed this Amendment: FOR CENTRAL ARIZONA SHELTER FOR MARICOPA COUNTY: SERVICES RESOURCE CENTER: _____________________________________ ____________________________________ Executive Director Date Clint L. Hickman, Chairman of the Board Date Attested To: _________________________________________ Fran McCarroll, Clerk of the Board Date This Amendment has been reviewed by the undersigned Attorney who has determined that is proper in form and within the power and authority granted under the laws of the State of Arizona. ________________________________________ Deputy County Attorney Date Contract No. C-22-15-084-3-02 Amendment No. 2 ATTACHMENT A SCOPE OF WORK A. SCOPE OF WORK Central Arizona Shelter Services (“CASS”) shall comply with the following service requirements: 1. Facility - Emergency Shelter Services a. Located at 230 S. 12th Avenue Phoenix AZ 85007 b. Provide shelter services for homeless persons or families for 365 days in Maricopa County, regardless of origin or residence. c. CASS shall be accessible for shelter services every day of the year. Shelter hours will be provided at a minimum from 3:00pm to 7:00am. d. Operate the CASS shelter, with other public and private funds. e. Comply with applicable state and local zoning, fire, environmental, health and safety standards and regulations. f. Ensure that facility is safe, secure, clean, in good repair, and building has proper ventilation and heating/cooling systems. g. Maintain a fire safety and emergency evacuation plan for clients, staff and volunteers that include at least the following elements: i. Posted evacuation plan ii. Individualized evacuation plan for clients, staff and volunteers with disabilities iii. Fire drills, conducted at least quarterly iv. Fire extinguishing and detection systems that conform to local building and fire codes h. Ensure that appropriate training/access to first aid equipment and supplies are available in case of a medical emergency. i. Provide access to a telephone and post emergency telephone numbers conspicuously near the telephone. j. Maintain adequate staff to provide for the supervision and wellbeing of clients at all times. k. Ensure sleeping areas and operational procedures comply with applicable Occupational Safety and Health Administration (“OSHA”) Standards, specifically Section 1910. l. Provide equal access p e r American with Disabilities Act to programs and services for individuals with disabilities in compliance with the Americans with Disabilities Act. Contractor shall provide reasonable accommodation for clients in the following categories: visual impairments, hearing impairments, mobility impairments and/or mental impairments. m. Contractor shall comply with Fair Housing Act. 2. Operations a. Maintain a daily census of residents in the facility using the Homeless Management Information System (HMIS) database collection system. b. Maintain a log of any client whose personal items are stored on site. c. Post, distribute, and maintain documentation of the following documents in with culturally appropriate language and access to translation services for clients as needed: i. Program description including conditions for termination ii. Residents’ rights and responsibilities including grievance process iii. Notice of availability of reasonable accommodation for individuals with disabilities. d. Agree to share client level records with the County including HMIS data records through the HMIS system and in accordance with approved Continuum of Care (CoC) data sharing policies and procedures. e. Aggregate data is to be shared at the request of the County. f. Contractor will provide weather relief services in alignment with Campus protocol, subject to the execution of an amendment to this agreement that identifies additional funding for expenses incurred for providing such service. g. Contractor shall align operational standards with the approved CoC Standards of Excellence for Emergency Shelter (See Attachment B). Contract No. C-22-15-084-3-02 Amendment No. 2 3. Administration a. Contractor shall be responsible for hiring, managing, training, and terminating staff as necessary, in accordance with Contractor’s established policy and procedures. b. Contractor will ensure staff training commensurate with role and responsibility. c. Partner with other service providers to ensure that a diverse array of services and activities are available to clients. d. Report any incidents that may involve a liability issue or may leave the County open for public scrutiny by telephone to County Community Development staff as soon as possible following occurrence/notification. e. Participation in Human Services Campus, Inc. (HSC) governance and Board meetings as determined by HSC Board Bylaws. 4. Program Requirements a. Ensure clients have access to safe and secure shelter, basic needs and access to services. b. All persons entering shelter shall be referred through Coordinated Entry System (CES). c. Daily showers available, including emergency showers available as needed for CASS clients. d. Maintain a policy manual that includes; the program mission and goals, shelter policy and procedures, population served, case management policy and procedures, non-discrimination policy, fingerprinting procedure, confidentiality statement, Department of Child Safety policy, rules and procedures and client termination policies. e. In alignment with the HEARTH Act system goal CASS will work to achieve a 20-day average length of stay. f. Provide agreed upon program operating standards (Attachment C) that will address a reduction of the client’s length of stay to 20 days on average with a minimum reduction 10% annually, a rule reduction strategy in alignment with the Continuum’s Standards of Excellence (Attachment B), case management strategy to increase positive exit outcomes and reduce recidivism, implementation of CoC approved initiatives. The County will measure, monitor and evaluate progress at mid-year and close out of contract. g. Actively participate in a minimum of 75% of CoC Committees. h. Participate in annual Point in Time Street Count coordinated by the Maricopa County Regional Continuum of Care Board and HUD census requirements. i. Participate in weekly Coordinated Entry System Case Conferencing. j. Participate in Housing Eligibility Assessment and Referral Tool (“HEART”) collaborative meetings and actively participate in the development of singles Standards of Excellence for Emergency Shelter and CES Policies and Procedures. 5. Case Management It is the understanding of the County that CASS will provide Case Management based upon the following priorities and protocols: a. Establish and maintain eligible homeless certification within 72 hours of entry. b. Provide written policies and procedures for Case Management program including eligibility criteria, enrollment and assignment protocols c. Ensure Case Management has been assigned for clients who: i. Are chronically homeless (HUD); ii. Have a VI-SPDAT or SPDAT score for Permanent Supportive Housing; iii. Have a length of stay more than 90 days d. Documents for housing readiness and coordination are collected and maintained for, at minimum, all clients enrolled in Case Management project in compliance with CES and CoC policy. e. Facilitate connection to state licensed mental health and chemical dependency treatment program as necessary. f. Contractor case management staff shall be required to attend SPDAT raining. g. Contractor shall enter client information into Homeless Management Information Systems (“HMIS”) or other CoC approved comparable database in accordance with CoC timeliness Contract No. C-22-15-084-3-02 Amendment No. 2 standard. 6. Outcomes, Indicators, and System Measures Contractor shall be required to affect qualitative as well as quantitative outcome measures with respect to its target populations quarterly. ESG Quarterly Report is due on the 15th day of the month following the close of the quarter (i.e. April 15th for Jan-Mar quarter). These measures may include: Outcomes a. Increase known Exit Destination in HMIS. CASS will propose a baseline target at mid-year, then evaluated quarterly. b. Demonstrate a 10% reduction in returns to homelessness annually until a rate of <5% is achieved. c. 100% of clients have been engaged with the Maricopa County Regional Coordinated Access System within 72 hours of shelter entry. Indicators – CASS shall provide information: a. Average and length of stay (days) in emergency shelter b. Number of clients divided by the percentage of clients (#/%) clients who move to positive permanent housing situations; determined by the recorded clients in HMIS with a positive permanent housing placement out of the total clients served. c. Number of unduplicated clients served. d. 85% of clients scoring for Permanent Supportive Housing the VI Service Prioritization Decision Tool (“SPDAT”) will be referred to or given a SPDAT assessment and engaged in an appropriate housing plan within 14 days (evaluated through monitoring). System Performance Measures a. Provide a separate report for length homeless experience for all stayers b. Demonstrate a 10% reduction in returns to homelessness annually until a rate of <5% is achieved. c. Demonstrate a 5% increase in positive housing outcomes for the total population annually until a 60% positive housing outcome is achieved (measured by % of positive housing outcomes to the total shelter population). 7. Program Reports a. Contractor’s monthly payment request for reimbursement is due on the 15th day following the end of the month being reported (i.e. February 15th for January report) and will include: b. Contract Payment Request i. HMIS Demographic Report ii. HMIS Exit Destination Report iii. HMIS ESG Report iv. HMIS Shelter Bed Utilization Report c. Contractor will provide any other report as requested by the County including aggregate or client level data, through the HMIS System and according to approved CoC Data Sharing agreements. Such reporting shall be for the purposes of improving access to service. MCHSD reserves the right to add, remove or revise reporting requirements at its discretion. d. Contractor will provide read only access to the project in HMIS for the purpose of monitoring client files no more than once per quarter. Contractor is responsible for notifying HMIS Lead Agency and granting access to Funder within 3 business days of monitoring notice. B. BUDGET Activity Duration Amount CASS Facility Shelter Operating Costs for 12 months $450,000 Contract No. C-22-15-084-3-02 Amendment No. 2 C. REIMBURSEMENTS Monthly Payments shall be made to the contractor upon receipt of the following documentation: 1. CASS Shelter: Expenses for the CASS shelter operating costs may be reimbursed at a monthly amount not to exceed $37,500 for 12 months 2. Documentation Required is due by the 15th calendar day of the following month 3. The Contractor shall submit a monthly Payment Request using the attached Financial Claim Form to MCHSD/CDD before payment(s) can be made by the County as provided for under this Agreement. A template Claim form is attached as (Attachment D) 4. Sufficient backup shall also be attached to the Claim, such as a General Ledger or detailed Expenditure Report, with the included charges circled or highlighted. 5. Submit all reports to: Maricopa County Human Services Department, Community Development Division Attn: Assistant Director, 234 N. Central Avenue, Suite 3000, Phoenix, AZ 85004. At the County’s discretion, reports may be emailed by the Contractor upon receipt of specific County contact information. Contract No. C-22-15-084-3-02 Amendment No. 2 ATTACHMENT B CoC Standards of Excellence for Emergency Shelter Standards for Emergency Shelters A. Performance Goals and Indicators 1. Standardized Access: At least 90% of new clients complete intake paperwork within 24 hours of program acceptance; within two weeks, a full assessment is completed with an individual and a housing-based service plan is developed based on the unique needs of the individual. 2. Prioritization: Shelter will be prioritized for vulnerable individuals based on acuity and residing in unsafe circumstances (such as the streets, parks, with an abuser, etc.). 3. Permanent Housing: The HEART Group will have data from Community Information and Referral by November 2015 to accurately report an exit rate. 4. Client Safety: At least 80% of those who complete satisfaction surveys indicate that shelter provided a safe environment for them. 5. Returns to Homelessness: This measure will be based on households exiting the homeless system and then returning to shelter within a specified time period. 6. Permanent Housing Retention: We are awaiting HUD guidance on measuring returns to homelessness. This measure will be based on households exiting the homeless system for permanent housing and then returning to shelter within a specified time period. *revisit data in one year to provide a baseline. Aspirational 5% decrease per year. B. Operating Standards 1. Coordination: Where funder allows, each agency will provide 10 % of their beds for bridging through Coordinated Access. 2. Assessment: All guests should be screened for diversion, given an orientation, and complete a basic intake within 24 hours. 3. Eligibility: Clients cannot be required to be clean and sober, have completed treatment, be employed (or at a prescribed income level), or be med- compliant to enter shelter. When possible, shelters may make accommodations for people who may be under the influence of drugs or alcohol but are of no imminent danger to self or others. Clients cannot bring drugs or alcohol to the ES. 4. Staffing: As community, complete basic safety protocol. Caseloads and services will be based on need. Agency maintains a ratio of a maximum of 1 case manager/housing specialist to 30 guests. 5. Alumni-Involvement & Governance: Avenues exist for alumni involvement, employment opportunities, and peer support, in the delivery of supportive services for current participants. Agencies may seek input from formerly homeless individuals, and at least one individual will be invited to participate in governance activities. 6. Safety: The safety of clients, volunteers, and staff will be prioritized 7. Involuntary Exits: ES will reserve right for the involuntary exit of a clients for dire situations such as: putting themselves and/or others at risk, blatant disregard of client's right and responsibilities, and theft. 8. Compliance: Shelters are ADA (Americans with Disabilities Act) and Fair-Housing compliant or reasonable accommodations are made. 9. Food Safety: Staff who will prepare & serve meals must have a valid food handler card/certificate issued by any county in the State of Arizona, or have a valid card/certificate issued by an American National Standards Institute accredited food handler training program. 10. Documentation of Stay: Shelter will maintain documentation of every client’s shelter stay in order to provide homeless certification when needed through the Homeless Management Information System (HMIS). 11. Data: will be confidentially shared upon client consent. Data collaboration with the appropriate tools shall be used for information tracking. 12. Grievance: Every guest is given protocols for expressing client rights during shelter stay. 13. Length of Stay: Individualized Housing & Service Plans are designed to meet the unique needs of each individual housed and facilitate the shortest possible shelter stay. 14. HMIS Use: Provider has fully implemented the program in local HMIS and actively participates in it. 15. Income: All clients are assisted in receiving all eligible public benefits (cash & non- cash) and/or Contract No. C-22-15-084-3-02 Amendment No. 2 achieving earned income. 16. Mandatory Reporting: All staff are mandatory reporters of suspected abuse or neglect and comply with mandatory reporting statutes. 17. Identification: All clients are assisted with obtaining all paperwork needed to access permanent housing. (ie. Social security cards, divorce decrees, DD214s, income or disability verification, etc.) 18. Adopt a client-centered, strengths-based approach to case management (e.g., motivational interviewing). C. Suggested Practices Approaches Safety training for staff and clients should focus in the areas listed below. 1. De-escalation 2. Substance abuse and signs 3. Symptoms of overdose 4. What to do in emergency situations 5. Emergency health response 6. Mental health first aid 7. Trauma informed care 8. Motivational interviewing 9. Harm reduction 10. Secondary trauma 11. CPR 12. Conflict resolution 13. Communicable diseases 14. Crisis Intervention 15. Cultural, gender ,and sexual minority competency 16. Policies should be in place for staff to connect clients to care. Services that should be offered are Detox, and/or substance abuse treatment. 17. Create policies and procedures that connect and improve client services/interactions related to disciplinary actions. 18. When possible, establish a warm hand-off. 19. When exiting client households to permanent housing, provide orientation to the neighborhood and ensure connections with local resources. 20. Plan meals that adhere to or exceed USDA's Dietary Guidelines. Staffing 1. Employ multilingual staff. 2. Employ multi-disciplinary team or partnership, including housing specialists who locate housing & navigate application processes. 3. Train on emergency health response, Traumatic Brain Injuries, secondary trauma, CPR, & communicable diseases. 4. Test for TB annually & on occasions of exposure. 5. Base case management ratio on acuity level. D. Systems Recommendations for Individuals Data 1. Utilize standardized assessment to determine acuity levels of client households and inform the housing-based service plans. 2. Use community data to inform community decisions. 3. Establish protocols for standardized data sharing. Resources 1. Fund housing locators & navigators to allow for more seamless connections between shelters & permanent housing. Contract No. C-22-15-084-3-02 Amendment No. 2 2. Assist with transit and costs of moving. 3. Establish a furniture bank with hot boxes for permanent housing move-ins. 4. Develop a regional Emergency Shelter staff training program. Processes 1. Create a system of coordinated entry to quickly connect persons in shelter to next-step housing. 2. Improve benefits application & receipt processes, including SSI processes connect & SOAR Coordination. 3. Reduce processing time at housing authorities. 4. Improve the identification and collection of “unknown client exits”. Contract No. C-22-15-084-3-02 Amendment No. 2 ATTACHMENT C Central Arizona Shelter Services (CASS) Single Adult Shelter Operating Standards The mission of CASS is to empower men, women and children with diverse needs to end their homelessness by providing shelter and supportive services. Approach: CASS adopts a client-centered, strengths-based approach to client engagement. Safety: The safety of clients, volunteers, and staff is prioritized. Eligibility: Individuals who meet the definition of homelessness by HUD are eligible to receive services at CASS. Clients are not required to be clean and sober, to have completed treatment, be employed (or at a prescribed income level), or be med-compliant to enter shelter. Individuals must be able to care for themselves and be medically appropriate for shelter. Coordination: CASS only accepts shelter referrals from the Maricopa County Coordinated Entry System. CASS provides shelter to individuals on an emergency basis when Coordinated Entry Services are unavailable. Assessment: CASS engages clients with a basic intake within 24 hours, which includes a CASS orientation, and participation in creating an initial case plan. Staffing: Caseloads and services are targeted to clients based on need. CASS maintains a ratio of approximately 30 clients to 1 case manager. Staff is available 24/7 for information. Mandatory Reporting: All staff are mandatory reporters of suspected abuse or neglect and comply with mandatory reporting statutes. Compliance: CASS complies with the Americans with Disabilities and Fair-Housing Acts. Length of Stay: Individualized housing & service plans designed to meet the unique needs of chronic clients, those with the longest lengths of stay and those with the highest acuity based on VI-SPDAT scores are prioritized in order to facilitate the shortest possible shelter stay are developed. Length of stay is monitored through reports. Identification: Clients are assisted with obtaining paperwork required to access permanent housing (e.g. Social Security card, DD214, income or disability verification, etc.). Income: Clients are assisted in obtaining eligible public benefits (cash & non-cash) and/or achieving earned income. Involuntary Exits: CASS reserves the right to exit a client for dire situations such as: putting themselves and/or others at risk, blatant disregard of clients’ rights and responsibilities, vandalism, and theft. Any client who does not arrive before curfew may forfeit their bed. See Shelter Guidelines for further information. Documentation of Stay: CASS maintains documentation of every client’s shelter stay in order to provide homeless certification when needed through the Homeless Management Information System (HMIS). Data: CASS complies with the Maricopa County Continuum of Care Data Security and Sharing policies and procedures. Alumni-Involvement & Governance: CASS seeks input from formerly homeless individuals and at least one individual is invited to participate in governance activities. Grievance: Every client is given protocols for expressing client rights during their shelter stay. Contract No. C-22-15-084-3-02 Amendment No. 2 ATTACHMENT D Financial Claim F/Payment Request Maricopa County Human Services Department Community Development Division Shelter Payment Request Form FY 2017 Subcontractor: Central Arizona Shelter Services Month & Year Address: 230 S. 12th Ave. Contract # C-22-15-014-3-03 City/State/Zip: Phoenix, AZ 85007 Contract Start Date July 1, 2016 Contact Person: Ursula Strephans Contract End Date June 30, 2017 Phone Number: 623-455-6533 Date Submitted Fax Number: E-mail Address: ustrephans@cassaz.org B. Amount D. New Total Line Item Expenditures for A.Contract Budget Requested YTD C. Amount of this E. New Balance in Requested YTD CASS Amount (from D. previous Request Budget (A-D) (B+C) claim) CASS Shelter Operations (12 mths) $450,000.00 0.00 0.00 0.00 450,000.00 Total $450,000.00 $0.00 $0.00 $0.00 $450,000.00 Signature certifies that all activities performed with contracted funds have been carried out in accordance with the contract to the best of the signer's knowledge. Authorized Signature Title Date Payment Requirements: An authorized signature is required. After signature, please SCAN AND EMAIL this form. An incomplete or incorrect payment request will be returned for correction and may delay payment. This Claim must be received by Maricopa County Human Services Department by the 15th day of each month. Completed forms should be emailed with supporting documentation to Margaret Kilman at kilmanm@mail.maricopa.gov. Supporting documentation MUST be submitted with this claim. Acceptable documentation is a General Ledger or Trial Balance page with the pertinent charges circled. MCHSD/CD USE ONLY Contract Administrator Date Assistant Director - Community Development Date Senior Grants Accountant Date CASS Emergency Shelter ATTACHMENT E FY 16/17 Itemized Service Budget 1. PERSONNEL REV 7/8/16 Total Salary EXPENSES REVENUE BY FUNDING SOURCE # of FTE for the ADMIN TOTAL DES VSUW Pos. Level Position Title Contract Period SAS VC CDP GPD & DEV EXPENSE COP DES SAS MCHSD VSUW SAS DES VC VSUW VC CCA CDP GPD OTHER TOTAL 1 1.00 Chief Program Officer Annual @ 85,857 47,221 34,343 4,293 85,857 47,221 4,293 34,343 85,857 1 1.00 Program Evaluator Annual @ 60,951 33,523 24,380 3,048 60,951 33,523 3,048 24,380 60,951 1 1.00 Shelter Manager FTE * 18.32/hr @ 2080 hours 38,113 38,113 38,113 38,113 1 1.00 Asst. Shelter Manager FTE * 17.33/hr @ 2080 hours 36,050 36,050 18,025 18,025 36,050 3 3.00 Client Care Coord. Leads FTE * 13.39/hr @ 2080 hours 83,554 83,554 83,554 83,554 12 12.00 Client Care Coordinator (1 FTE * 12.36/hr)+(11 FTE * 10.30/hr) @ 2080 hours 261,373 261,373 107,120 154,253 261,373 9 9.00 Case Manager (1 FTE * 16.48/hr)+(1 FTE * 15.45/hr)+(7 FTE * 14.94/hr) @ 2080 hours 283,868 283,868 128,544 62,130 93,194 283,868 1 1.00 Case Manager Lead FTE * 16.48/hr @ 2080 hours 34,278 34,278 34,278 34,278 1 1.00 Hous. & Supp. Svc. Mgr. FTE * 19.81/hr @ 2080 hours 41,198 41,198 41,198 41,198 1 1.00 Public Ally - CM contracted rate 15,933 15,933 8,743 7,190 15,933 5 5.00 RRH Program (1 FTE * 22.28/hr)+(1 FTE * 16.48/hr)+(3 FTE * 17.51/hr) @ 2080 hours 189,881 189,881 183,876 183,876 1 1.00 F Shelter Manager FTE * 17.34/hr @ 2080 hours 36,057 36,057 36,057 36,057 7 5.50 Fam Care Coord. FTE * 10.30/hr @ 2080 hours 118,582 118,582 118,582 118,582 3 2.50 Fam Case Manager FTE * 14.94/hr @ 2080 hours 77,662 77,662 77,662 77,662 1 1.00 CDP Manager FTE * 21.29/hr @ 2080 hours 44,283 44,283 43,000 43,000 5 4.25 Teacher (1 FTE * 13.39/hr)+(3 FTE * 13.13/hr)+(.25 FTE * 10.30/hr) @ 2080 hours 115,154 115,154 65,800 49,000 114,800 3 2.50 Facilitators FTE * 11.33/hr @ 2080 hours 58,916 58,916 0 1 1.00 Public Ally - CDP contracted rate 15,933 15,933 0 0.5 0.50 After School Coord. FTE * 11.33/hr @ 2080 hours 11,783 11,783 0 1 1.00 Facilities Manager Annual @ 49,955 44,960 4,995 49,955 44,960 44,960 1 1.00 Maintenance Technician FTE * 15.45/hr @ 2080 hours 32,136 32,136 32,136 32,136 1 1.00 Jr. Maintenance Technician FTE * 12.38/hr @ 2080 hours 23,175 2,575 25,750 23,175 23,175 1 1.00 Custodian - Lead FTE * 12.32/hr @ 2080 hours 23,063 2,563 25,626 23,063 23,063 1 1.00 Custodian FTE * 11.33/hr @ 2080 hours 21,209 2,357 23,566 21,209 21,209 1 1.00 Driver FTE * 14.42/hr @ 2080 hours 26,994 3,000 29,994 26,994 26,994 1 1.00 Chief Executive Officer Annual @ 164,800 164,800 164,800 80,000 80,000 1 1.00 Chief Development Officer Annual @ 74,160 74,160 74,160 0 1 1.00 Human Resources Manager Annual @ 64,890 64,890 64,890 38,000 38,000 1 0.25 External Relations Liaison Annual @ 12,721 12,721 12,721 0 1 1.00 Chief Operating Officer Annual @ 92,700 92,700 92,700 0 2 2.00 Admin Assistant (1 FTE * 17.33/hr) + (1 FTE * 14.42/hr) @ 2080 hours 66,044 66,044 18,023 18,023 1 1.00 Controller Annual @ 64,890 64,890 64,890 38,000 38,000 1 1.00 Accountant Annual @ 34,278 34,278 34,278 0 1 1.00 Grants Accountant Annual @ 51,500 51,500 51,500 0 1 1.00 AP Specialist Annual @ 32,136 32,136 32,136 0 1 1.00 Volunteer Manager Annual @ 36,051 36,051 36,051 0 1 1.00 Communications Manager Annual @ 51,500 51,500 51,500 0 1 1.00 Donor Relations Manager Annual @ 49,440 49,440 49,440 0 Overtime Historical 60,000 60,000 0 13 12.50 GPD Positions 388,803 388,803 388,803 388,803 86.00 TOTAL: 1,264,393 323,160 246,069 396,143 810,600 3,040,366 433,432 416,454 0 424,502 186,775 77,662 108,800 49,000 396,143 156,746 2,249,514 2. EMPLOYEE RELATED EXPENSES ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL ITEM BASIS (Total Service Cost) Employee Related Expenses 23% $ 1,264,393 290,810 74,327 56,596 91,113 186,438 699,284 99,689 95,784 0 97,635 42,958 17,863 25,024 11,270 91,113 36,052 517,389 TOTAL: 290,810 74,327 56,596 91,113 186,438 699,284 99,689 95,784 0 97,635 42,958 17,863 25,024 11,270 91,113 36,052 517,389 3. PROFESSIONAL AND OUTSIDE SERVICES ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW ITEM BASIS SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL Security Services 510 hours/week unarmed & armed 455,000 75,000 530,000 200,000 45,000 112,300 10,000 25,000 137,700 530,000 Temporary Services Historical 25,000 25,000 25,000 25,000 JVC, Americorp, Etc. Est. @ $16K ea. 16,000 16,000 16,000 16,000 Custodial Services Historical Basis 20,000 5,000 5,000 30,000 20,000 5,000 25,000 IT Consulting/Services Contracted Basis - VDI 17,000 3,780 5,670 7,560 25,956 59,966 17,000 3,780 7,560 31,626 59,966 Pest Control Contracted Basis 5,000 5,000 2,000 12,000 2,000 3,000 5,000 10,000 Other Prof. Services Historical/Contracted 15,000 1,000 48,000 64,000 3,115 60,885 64,000 TOTAL: 553,000 89,780 12,670 7,560 73,956 736,966 200,000 48,115 156,300 49,000 28,780 10,000 0 0 7,560 230,211 729,966 4. TRAVEL ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL ITEM BASIS Fuel / R &M Historical Basis Avg 12 mo. 2,700 1,500 800 0 0 5,000 2,700 2,300 5,000 Insurance Provider Estimate 4,000 2,000 2,500 0 550 9,050 4,000 5,050 9,050 Transportation/Meals/Lodging Historical Basis 6,500 5,000 2,000 8,250 10,000 31,750 6,500 8,250 10,000 24,750 Mileage Reimb. Est. @ $.54/M. @ # FTE @ 200 M/Mth. 13,000 100 350 0 2,150 15,600 15,600 15,600 0 TOTAL: 26,200 8,600 5,650 8,250 12,700 61,400 0 13,200 0 0 0 0 0 0 8,250 32,950 54,400 5. SPACE ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW ITEM BASIS SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL Utilities Est. 10% Inc./Alloc. On Sqr. Footage/Historical 230,000 65,000 8,000 17,000 320,000 32,879 15,000 146,831 15,000 19,742 6,730 75,270 311,452 Building and Contents Ins. Insurance estimate 20,000 8,000 1,500 1,000 4,500 35,000 20,000 8,000 1,000 6,000 35,000 Repairs & Maintenance 2016 avg monthly repair * 12 mo. 67,000 24,000 5,000 5,000 101,000 67,000 10,000 18,000 95,000 Rent & CMA Assessment monthly rent * 12 months 36,500 179,000 48,500 3,500 267,500 36,500 179,000 48,500 3,500 267,500 TOTAL: 353,500 276,000 14,500 49,500 30,000 723,500 32,879 51,500 233,831 15,000 216,742 0 0 6,730 49,500 102,770 708,952 6. EQUIPMENT ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW ITEM BASIS SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL Equipment Lease/Rental Monthly charge * 12 mo. 9,200 4,400 3,600 4,000 21,200 9,200 9,200 Equipment Purchases Computers/Tablets/Radios 5,000 1,000 500 5,000 11,500 5,000 5,000 TOTAL: 14,200 5,400 4,100 0 9,000 32,700 0 14,200 0 0 0 0 0 0 0 0 14,200 7. MATERIALS AND SUPPLIES ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW ITEM BASIS SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL Hygeine Supplies Est. @ Historical Avg. Mo. Cost * 12 Mo. 11,750 2,000 500 14,250 5,000 6,750 11,750 Client Idenfication Est. @ Historical Avg. Mo. Cost * 12 Mo. 14,400 14,400 14,400 14,400 Program Supplies Est. @ Historical Avg. Mo. Cost * 12 Mo. 28,475 6,000 13,000 2,309 2,000 51,784 15,000 5,000 8,338 2,309 2,000 32,647 Direct Client Housing Support Established by DES and Glendale Contract 455,000 455,000 423,137 31,720 454,857 Food and Beverage Est. @ Historical Avg. Mo. Cost * 12 Mo. 15,200 9,425 24,625 15,200 9,425 24,625 Computer Software and Service Est. @ Historical Avg. Mo. Cost * 12 Mo. 10,000 10,000 3,919 3,919 Office Supplies Est. @ Historical Avg. Mo. Cost * 12 Mo. 6,000 6,000 6,000 6,000 Bus Tickets Est. @ Historical Avg. Mo. Cost * 12 Mo. 16,000 4,000 20,000 0 Cab Vouchers Est. @ Historical Avg. Mo. Cost * 12 Mo. 235 235 0 0 TOTAL: 541,860 12,000 28,700 11,734 2,000 596,294 0 463,537 15,669 8,338 0 0 15,200 0 11,734 33,720 548,198 8. OPERATING SERVICES ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL ITEM BASIS Telephone FTE @ Mo. Historical Avg.*12 Mo. 8,500 2,300 2,900 3,700 7,800 25,200 8,500 3,700 13,000 25,200 Internet FTE @ Mo. Historical Avg.*12 Mo. 15,600 6,000 21,600 15,600 6,000 21,600 Personnel Ads Historical 6,500 500 7,000 6,500 500 7,000 Staff Development & Training Historical 2,000 1,000 300 1,000 4,300 2,000 2,300 4,300 Conferences Est. Based on Historical Conference Attendance 6,500 1,700 500 5,000 13,700 6,500 7,200 13,700 Licenses, Fees & Permits FTE @ Mo. Historical Avg.*12 Mo. 1,100 1,500 1,200 1,000 4,800 1,100 3,700 4,800 Liability Insurance 2016/17 Provider Estimate 4,000 2,000 1,500 10,000 17,500 4,000 13,500 17,500 0 TOTAL: 44,200 15,000 6,400 3,700 24,800 94,100 0 0 44,200 0 0 0 0 0 3,700 46,200 94,100 8. MISCELLANEOUS EXPENSES ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL ITEM BASIS Miscellaneous 12 month aveage 16,500 1,050 300 0 68,500 86,350 0 0 0 0 0 0 0 0 0 917,351 917,351 0 TOTAL: 16,500 1,050 300 0 68,500 86,350 0 0 0 0 0 0 0 0 0 917,351 917,351 9. TOTAL DIRECT COST 3,104,664 805,317 374,985 568,000 1,217,994 6,070,960 766,000 1,102,790 450,000 594,475 475,255 105,525 149,024 67,000 568,000 1,556,000 5,834,070 11. INDIRECT COSTS ADMIN TOTAL COP DES MCHSD VSUW DES VSUW DES VSUW ITEM BASIS SAS VC CDP GPD & DEV EXPENSE COST SAS COST COST SAS COST VC COST VC COST CCA CDP GPD OTHER TOTAL COP to pay up to $99580 in admin salary/ere as shown above (HR Manager and Controller). TOTAL: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12. TOTAL PROGRAM COSTS (INCLUDING INDIRECT): 3,104,664 805,317 374,985 568,000 1,217,994 6,070,960 766,000 1,102,790 450,000 594,475 475,255 105,525 149,024 67,000 568,000 1,556,000 5,834,069 City of Phoenix 766,000 766,000 766,000 Arizona Dept. of Econ. Security 1,578,045 1,102,790 475,255 1,578,045 Arizona Dept. of Econ. Security - CCA 79,800 79,800 79,800 Arizona Dept. of Econ. Security - Supplemental 24,000 24,000 24,000 FTF Scholarship 30,000 30,000 30,000 CACFP 15,224 15,224 15,224 Maricopa County 450,000 450,000 450,000 Valley of the Sun United Way 700,000 594,475 105,525 700,000 Valley of the Sun United Way - Childcare/Other 67,000 67,000 67,000 Local Government (Other Cities & Towns) 282,000 282,000 282,000 VA - GPD 568,000 568,000 568,000 Other State & Federal 100,000 100,000 100,000 Contributions & Other 1,174,000 1,174,000 1,174,000 0 TOTAL REVENUES 5,834,069 766,000 1,102,790 450,000 594,475 475,255 105,525 149,024 67,000 568,000 1,556,000 5,834,069 * Unfunded Deficit -236,891 * The CASS Board of Directors approved a deficit budget, requiring a plan by September 30, 2016 which results in a balanced budget through the identification of additional resources or the reduction of expenses with minimal impact on direct services.