EXHIBIT A AMEND 2 C-22-14-048-3-02.PDF

REVISED Exhibit A
Maricopa Workforce Connections
Youth Services Program
Scope of Work
Background
The Workforce Investment Act of 1998 (WIA) was replaced by The Workforce
Innovation and Opportunity Act (WIOA) which was signed into law by President Barack
Obama on July 22, 2014. WIOA is designed to help job seekers access employment,
education, training and support services to succeed in the labor market and to match
employers with the skilled workers they need to compete in the global economy.
Maricopa County is one of twelve (12) local workforce areas within the State of Arizona.
The statewide system, known as Arizona Workforce Connections (AWC) is overseen by
the Workforce Arizona Council (WAC). AWC is the “brand” adopted by the WAC for
the statewide system. The Maricopa Workforce Connection (MWC) is administered by
the Maricopa County Human Services Department (MCHSD) Workforce Development
Division and is the local workforce area for Maricopa County, which is an affiliate of
AWC.
Title I of the WIOA provides local areas with three funding streams to make services
available to Adults, Dislocated Adults, and Youth. The purpose of youth workforce
investment activities are intended to provide youth development services for
economically disadvantaged youth ages 14 through twenty-four (24) who may face
barriers to staying in school, completing high school or finding stable employment.
The MWC WIOA Youth program, known as Genesis Youth Program provides a full
range of services such as:
 Tutoring, study skills training, instruction as well as drop-out prevention and recovery
 Opportunities for eligible youth in activities related to leadership, development,
decision-making, citizenship, and community service;
 Involvement of employers and links to local labor markets with emphasize on high-
demand, high-growth occupations in Maricopa County;
 Providing on-going mentoring opportunities for eligible youth with adults committed
to providing such opportunities;
 Opportunities for training to eligible youth;
 Youth services such as internships and work experiences in high-demand, high-
growth occupations;
 Continued supportive services for eligible youth
 Financial literacy education
 Entrepreneurial skills training Incentives for recognition and achievement to eligible
youth
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Mission and Vision
Genesis youth programs Philosophy, Mission, and Vision Statements are:
Our Philosophy is the belief that:
 All youth can learn and achieve;
 All youth can increase awareness and share ideas;
 All youth deserve to experience meaningful participation;
 We must encourage and empower youth to their fullest potential; and
 We must recognize our interaction with youth as a united and equal opportunity
partnership.
Our Mission is to create and improve academic, occupational, and civic opportunities for
youth to succeed by providing comprehensive, quality support for their transition from
experiential adolescence to competent adulthood.
Our Vision is to empower the emerging and growing generation to achieve life-long
success, contributing to the overall well-being of their community.
Center Use and Staffing
The Center will serve as a comprehensive MWC Youth Center for the southwestern
section of Maricopa County. A MWC Youth Career Guidance Specialist (YCGS) will be
based at the Center to conduct outreach, eligibility and case management services to
youth. The Center will house a computer lab and a multi-purpose classroom. These
rooms will be used to provide onsite GED classes, tutoring, assessments, pro-social
activities, various workshops and specialized training.
Program Services
The Program provides a full range of services such as:
 Opportunities for eligible youth in activities related to leadership, development,
decision-making, citizenship, and community service;
 Involvement of employers and links to local labor markets with emphasize on
high-demand, high-growth occupations in Maricopa County;
 Ensure on-going mentoring opportunities for eligible youth with adults committed
to providing such opportunities;
 Opportunities for occupational skills training to eligible youth;
 Youth services such as internships and work experiences in high-demand, high-
growth occupations;
 Continued supportive services for eligible youth; and
 Incentives for recognition and achievement to eligible youth
Youth programming shall achieve the goal of assisting youth in making a successful
transition to employment and further education. A wide range of activities and services
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will be available to assist youth, especially at-risk youth, in making a successful
transition to adulthood.
Local Program Services
The Program and activities and services provided at the Center shall consist of:
 Outreach and Recruitment
 Eligibility Determination/Intake/Assessment
 Program Enrollment
 Development of an Individual Service Strategy (ISS – employment/education
plan)
 Case Management – Coordination of services
 Supportive Services
 Program Completion – Follow-up and Retention Services
WIOA mandates that the Program make 14 service elements available to both In-School
and Out-of-School Youth. The fourteen Program elements will be provided to youth, as
needed. An In-School Youth is 14 to 21 and has not received a diploma or its equivalent
and is attending school (including alternative school). An Out of School Youth is 16 to
24, a high school dropout (including alternative school) and has not received a secondary
school diploma or its equivalent; or is a high school graduate (attained diploma/
equivalent) and is basic skill deficient, unemployed, or underemployed
The fourteen (14) WIOA Service Program Elements are:
1. Tutoring, study skills training and evidence based dropout prevention strategies
2. Alternative secondary school offerings
3. Paid and unpaid work experience
4. Occupational skill training
5. Education offered concurrently and in same context as workforce preparation
activities and training for specific occupation or occupational cluster
6. Leadership development
7. Supportive services
8. Adult mentoring
9. Follow-up services
10. Comprehensive guidance and counseling, as well as referrals to counseling, as
appropriate to the needs of the individual youth
11. Financial literacy education
12. Entrepreneurial skills training
13. Labor Market Information training on in-demand industry sectors
14. Activities that help youth prepare for and transition to postsecondary
education/training
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In addition, specialized services will be provided, as needed, to include: parenting
classes, pregnancy postponement, diversion services, mentoring, specialized counseling
for behavioral, substance abuse, etc.
Program Eligibility
Youth served under the Program must meet the following criteria:
 Reside within the service area – Maricopa County, outside of the City of Phoenix
 Low-income as defined by WIoA;
 Ages of 14 through 24 at the time of registration;
 Legal citizen or resident of the US with the right to work;
 Be registered for Selective Service, as appropriate; AND
 Have at least one of the following barriers (i) deficient in basic literacy skills
(reading, math, or language below the 8th grade level), (ii) homeless, runaway, or
foster child, (iii) pregnant or parenting, (iv) dropout, (v) offender or (vi) an
individual who requires additional assistance to complete an educational program
or to secure and hold employment. Individuals who are defined “at-risk” by
MWC based upon assessment of skill needs, barriers, and /or referral from
Juvenile Justice Court System, Program providers, or local education agencies.
All eligible youth will undergo a preliminary assessment to determine their ability to
benefit from program services, identify academic abilities, employment skills, interests,
aptitudes, attitudes towards work, motivation, behavioral patterns affecting employment
potential, supportive service needs, family situation and barriers to employment. The goal
is to accurately evaluate the youth in order to develop a customized, Individual Service
Strategy (ISS) to meet his/her individual needs.
The YCGS will develop and implement an ISS with each participant. Through the ISS
development, the YCGS will guide the participant through a process to identify
educational/ employment goals and specific solutions and activities that will enable the
participant to reach the identified goals.
Program Hours
Services for In-school youth will be provided after school hours and may include:
tutoring, study skills, career exploration, life skills, financial literacy, work readiness and
pro-social activities such as arts, sports, robotics, and entrepreneurial activities.
Services for Out-of-school youth include those listed above and may also include:
paid/unpaid work experience, job shadowing, job and career fairs, college/apprenticeship
tours, alternative secondary school or GED classes, and instruction on applying for
federal financial aid programs and scholarships.
Some of the service will be provided in group settings, such as after school activities, job
readiness workshops and life skills training “cohorts”. These “cohorts” will help develop
interpersonal skills, teamwork and promote a supportive atmosphere.
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Youth that have completed the program will continue to work with their YCGS for up to
12 months following the completion of the Genesis program. Post program support will
include monthly contact, community referrals, job referrals, and support services to assist
the youth in achieving their educational and employment goals.
Special Events
Youth alumni meetings will be held at the center to provide post-program support for
youth that completed the program. These meetings will provide an opportunity for youth
to come together to share their individual experiences, successes, information regarding
potential job opportunities and community resource information.
Guest speakers will be scheduled throughout the year to discuss a variety of employment/
educational and youth related topics. In addition, the center will be used to host larger
events such as job fairs, career fairs, and a variety of social events.
Operational Contacts
Communication and details concerning the operations of the Program shall be directed to
the following contact representatives:
Patricia Wallace, Assistance Director Chris Lopez
Maricopa Workforce Connections Youth Development
Maricopa County City of Avondale
234 N. Central, Suite 3000 1007 South 3rd Street
Phoenix, Arizona 85004 Avondale, Arizona 85323
(602) 506-4146 (602) 333-2700
wallacep001@mail.maricopa.gov clopez@avondale.org
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