EXHIBIT D SRP PROGRAM SUMMARY.PDF

Exhibit D
SALT RIVER PROJECT (SRP)
BILL ASSISTANCE PROGRAM SUMMARY
CAN PAY Utility bills that include: disconnect amounts, past due
amounts, current charges, and balance from previous SRP
address. Funds can be used for M-Power purchases or M-
Power with outstanding balance.
MAXIMUM GRANT AMOUNT: $600.00. No credit can be given on an account.
*If a client is on the Budget Billing Program and shows a
credit on account, but is unable to pay budget amount due
to a hardship, they are still eligible to receive assistance if
they meet eligibility criteria. Also, if client has M-Power and
has little to no funds due to a hardship and meets eligibility
criteria, a credit may be given on an account. Agencies will
want to be sure when making guarantees that they indicate
how the funds should be applied to account.
SERVICE CODES: UTA
PROGRAM YEAR A household may be assisted only once in a 12-month
period.
ELIGIBILITY CRITERIA Applicant must be a household member; does not have to be
the customer of record.
Household income for the most recent 30 days, including the
date of application, must meet the Arizona Department of
Economic Security Division of Aging and Adult Services –
Community Services Monthly 60% State Median Income
(SMI) guidelines. All income must be verified.
HARDSHIP: The hardship reason must be documented on the application
only.
CLIENT FILES MUST CONTAIN: 1. Application for benefits.
2. Most recent SRP utility bill/for M-Power customers -
30 day usage receipt from SRP
3. Income verification for the last 30 days (including date of
date of application)
Updated June 2014 FY15 SRP Program Summary