EXHIBIT H1 HEAF PROGRAM SUMMARY.PDF

Exhibit H
HOME ENERGY ASSISTANCE FUND (HEAF)
PROGRAM SUMMARY
CAN PAY: Utility bills (current and past due amount), and deposits.
Late fees and service establishment and reconnect fees may
also be paid.
MAXIMUM GRANT AMOUNT: $500.00 (No credit can be given on an account).
SERVICE CODES: UTA/UDE
PROGRAM YEAR: A household may be assisted only once in a 12-month
period.
ELIGIBILITY CRITERIA: HEAF requires the applicant to be a U.S. Citizen or Legal
Immigrant Status.
Household income for the most recent 30 days, including the
date of application, must be at or below 200% of the federal
poverty guidelines.
All income (within the past 30 days, including the date of
application) must be verified.
CRISIS: An acceptable crisis reason must be documented on the
application.
CRISIS REASON: 1. Loss of Income
2. Unexpected expense
3. Health and Safety
CLIENT FILES MUST CONTAIN: 1. Application for benefits
2. Most recent utility bill(s)
3. Income verification for the most recent 30 days including
application date
4. Verification of all social security numbers of all household
members
5. Verification of applicant’s U.S. Citizenship or legal
immigration status
7. Notice of approval/denial for services
FY2015 HEAF Program Summary