121014 ATTACHMENT C TO THE MINUTES.PDF

1
Recorder's Office
- Kiosk Review
o We have 7 locations currently with an 8th kiosk planned for placement in the Paradise Valley
area. As we venture to offer other County services on the existing kiosks we anticipate
ordering 3 more kiosks in the next fiscal year. We have a kiosk in every supetvisorial
district.
• Northwest Regional Library, Surprise
• Fountain Hills Library, Fountain Hills
• North Valley Regional Library, Anthem
• Queen Creek Branch Library, Queen Creek
• White Tank Branch Library, Waddell
• Goodyear Branch Library, Goodyear
• Sun City Branch Library, Sun City
Kiosk Goals
o We look forward to offering other County services on our interactive kiosk.
• Phase One of this project will allow the below departments to offer their forms on the
kiosk and the Recorder will simply forward the form to the appropriate department. A
demo of Phase One is expected by the end of this calendar year.
• Environmental Services (Gus Martinez contact. Steven Goode, Director)
• Air Quality (Wyatt Sterusky contact. Philip McNeely director)
• Phase Two will allow below departments to act as the operator when a kiosk customer
selects their department.

2
Recording Numbers
o 80% of all documents are recorded electronically
o We average 3,000 kiosk recordings annually
o 28% decrease in overall recordings from calendar 2013
O 49,9% decrease in foreclosure related documents from calendar 2013 (December 2014 not
included)
o For the first time since 1997, we will not record a million documents this calendar year.
• We estimate we will record 850,000 documents.
Enhancing the convenience of recording documents
O Record from your own personal device
• This will allow the private customer, who agrees to be a trusted submitter, the ability to
record their original document using their own personal device from anywhere in the
world. This is in the beginning stages of development.
o Auto indexing
• To improve efficiencies we are working towards entering the parties named on a
document at the time it is accepted for recordation. This feature will use OCR (optical
character recognition) as well as full text retrieval. A demo of this program will occur in
the next month or so.
- IT Staff
o Much of these advancements are spearheaded by our excellent IT staff.
o Their most recent work is on display at recordermaricopa.gov . Last week we launched a
redesigned website, which features responsive design.

3
• The site is automatically formats to fit any screen including personal computers,
tablets, and other mobile devices.
o I look forward to the second phase of compensation.
- Estimated Recorder Budget
o No budget increase requested,
o Recorder -$2,157,500 (no new requests)
o Surcharge —base -$3,792,700 and possible use of fund balance of $1 million to $1.5 million.

4
Elections Department
Efficiency
o While we never sacrifice accuracy for speed, we constantly look for ways to improve the
efficiencies in the election process.
o We were able to decrease the amount of time it took to process and tabulate the election
results.
• In 2010 it took 11 days to complete the election
• In 2012 it took 14 days to complete the election
• In 2014 it took just 6 days to complete the election.
o Why the decreased time to process the election?
• We had a lower turnout than in previous election years, with just 45% of the voters
voting in the 2014 General Election.
• We also attribute the improved speed to our ePollbook technology:
• We no longer have to scan paper pollbooks.
• Our IT staff developed a program using the ePollbook to link each provisional
ballot form to a voter record at the polling place, reducing the time needed to
research each provisional ballot.
• Fewer voters went to the wrong polling place, reducing provisional ballots.
(Just 2,781 voters went to the wrong polling place, compared to 7,529 in the
2012 General Election.)

5
- Cost savings
o Another aspect of improved efficiency was the address correction service (ACS) we
implemented into our process.
• In the 2012 General Election we mailed 51,461 undeliverable ballots to voters.
• This year, using ACS, we mailed only 7,445 undeliverable ballots in the General
Election,
o This resulted in savings of nearly $90,000 in the General Election alone.
- Election Trends
o As previously mentioned, voter participation was down in the 2014 General Election.
• This resulted in fewer e-mails for voter assistance and fewer calls to the STAR Center.
• Thank you Dave Sobieski and your team for all of your hard work.
• 81% of the voters who voted in the General Election, voted early,
• Roughly 120,000 of the "early voters" did not return their early ballot by mail, but
instead dropped it off at the polls on Election Day.
• This is a trend that increases each year. To assist voters, our GIS Department
developed a tool to inform voters of where the three nearest polling places are
using the GPS on their computer or mobile device.
• In the campaign finance arena, more candidates embraced the use of our online filing
system.
• Over 1/3 of all campaign finance reports filed, are filed using the online filing
system.

6
Voter Education
o Our education campaign was a great success, and included social media, radio, and online
education spots.
• Goal #1: To increase the Independent voter participation in the Primary Election.
• More Independent Voters participated in the 2014 Primary Election than ever
before, with an 80% increase over the 2012 Primary Election.
• Goal #2: To decrease the number of provisional ballots in the General Election.
• Provisional ballots were down 67% from 2012, and 25% from 2010.
o As we approach 2016, we plan to expand our voter education efforts, and emphasize the
difference between a closed primary and an open primary.
a The Presidential Preference Election is a closed primary.
• The Statewide Primary Election is an open primary.
o We also hope to reach out to the youth of our county to recruit teenagers for our STEP UP
(Student Teen Election Poll workers Understanding the Power of civic duty) program.
• As technology at the polls increase, service in the STEP UP program is becoming
increasingly valuable.
Estimated Election Budget
o No budget increase requested.
o FY 14-15 (current year): $8,959,599 base with $12,081,146 for Primary and General Elections
($21,040,745 total).

7
o Next year: $8,959,599 base and $4.3 million estimate for Presidential Preference Election for
an estimate total of $13.26 million. The cost of the Presidential Preference election is
reimbursed by the State.
- FIE INFO
o Recorder-29
o Surcharge-27
o Election- 51 currently, 52-53 next year