CONTRACT RE HRPP NICP PART 1 WITH ADHS.PDF

Division of Public Health Services
Office of the Assistant Director
Public Health Prevention Services
150 N. 18th Avenue, 320 JANICE K, BREWER, GOVERNOR
Phoenix, Arizona 85007 WILL HUMBLE, DIRECTOR
(602) 364-1400
(602) 364-1494 FAX
Revised
September 30, 2014
Tracy Sloat RN, MN
Mary Anthony RN, BSN
Maricopa County Department of Public Health
4041 N. Central Avenue #700.
Phoenix, Arizona 85012
Dear Ms, Sloat & Ms. Anthony,
The Arizona Department of Health Services, High-Risk Perinatal Program is pleased to contract with
your agency to provide Community Nursing Services, through contract number ADHS14-074958 for
fiscal year 2015. Funding for this program is "as needed" based on client visits/enrollments. Each
year a "not to exceed" limit is budgeted for the contract. This allows the Arizona Department of
Health Services greater flexibility in allocating funds; based on the services being provided, without
the need for a contract amendment should adjustments be required.
The contract period is from July 1, 2014 to June 30, 2015. The contract should be utilized "as needed"
but should "not exceed" the following allocated amounts:
HRPP/NICP funds: $300,220.00
Federal NICP funds: $113,000.00
OCSHCN funds: $53,000.00
Newborn Screening fluids: Issued as needed
The "not to exceed" amount is subject to increase or decrease during the fiscal year based on contractor
performance, availability of funds, and program needs. Any deviation to the "not to exceed" amounts
must receive prior approval from the ADHS HRPP/CHN program management.
Enclosed are the areas of the state in which Maricopa County Department of Public Health will
provide HRPP/NICP Community Health Nursing services.
If you have any questions regarding this process, please contact me at (602) 364-1462.
High Risk Perinatal/Newborn Intensive Program Manager
Bureau of Women's and Children's Health
Health and Wellness for all Arizonans

Areas of Service - Maricopa County Department of Public Health
Muricopa County -
85001, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85012, 85013, 85014, 85015, 85016,
85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85027, 85028, 85029, 85032, 85034,
85050, 85051, 85053, 85054, 85083, 85085, 85086, 85087, 85253, 85254, 85266, 85301, 85302,
85303, 85304, 85305, 85306, 85307, 85308, 85309, 85310, 85320, 85331, 85335, 85342, 85345,
85351, 85358, 85361, 85363, 85372, 85373, 85374, 85375, 85377, 85378, 8538, 85382, 85383, 85387,
85388, 85390, 85340, 85355, 85379
2

Division for Planning and Operations
rizo Office of Procurement
1740 West Adams Street, Room 303 JANICE K BREWER, GOVERNOR
tHWflt of Phoenix, Adz ono 85007-2670 WILL. HUMBLE, DIRECTOR
(602) 542-1040
eallh Set vices (602) 542-1741 fax
July 1, 2014
Maricopa County Department of Public Health
Attn: Ms, Toby Urvater
4041 N. Central Avenue, Suite 700
Phoenix, Arizona 85012
RE: RFP No, ADHS14-0000.3830, IIRPP/NICP Community Health Nursing Services
Dear Ms, Urvater:
Maricopa County Department of Public Health (Contractor) has been awarded the Contract pursuant to
the Arizona Department of Health Services (ADHS) Solicitation ADHS14-00003830 for HRPP/NICP
Community Health Nursing Services for the Arizona Department of Health Services. Enclosed is a
copy of the executed Offer and Acceptance and Contract Award..
The Contract requires verification of insurance be provided to ADHS. Therefore, a certificate of
insurance must be submitted to ADHS within ten (10) days of receipt of this correspondence. The
certificate of insurance must exactly match all the requirements and language provided in the
Solicitation, Special Terms and Conditions, Insurance Requirements,
We look forward to a mutually beneficial Contract. Thank you for doing business with the ADHS„ If
you have any questions please contact, Mr, Tracey Thomas at 602-542-1011.
Sincerely,
Christine Ruth
Chief Procurement Officer
Enclosure
Cc: Contract File
Health and Wellness for all Arizonans

C-86-15-021-3-00 ATTACHED TO AND A PART OF
HIGH RISK PERINATAL PROGRAM (HRPP)
COMMUNITIY NURSING SERVICE
CONTRACT No. ADHS14-074958
IN WITNESS WHEREOF, the parties agree to enter into this Contract and its
Amendments:
FOR AND ON BEHALF OF
MARICOPA COUNTY
By
Chairman, Board of Supervisors
Date
ATTEST:
Clerk of the Board
Date
APPROVED AS TO FORM:
Attorney for Maricopa County
Date

— —
Offer and Acceptance (Attachment A) ARIZONA DEPARTMENT OF
fig HEALTH SERVICES
-4, PAQE
SOLICITATION NO,: ADHS14.000U3B30 1 1740 West Adams Street
itity
'r+Artii1-0 OF Phoenix, Arizona 88007
OFFFEROIR: I (602) 542-1040
(§02) 542-1741 Fax
Mar'co • a Coun b and through Its De artment of Public Heaith
Company Name nature of Person Authorized to Sign Ole
404 entr ve S '00 13.01, 1 len,sj. f M. 0., M. P. H,
ress Pririre —Fti7a 1,
Phoenix AZ 05012 Director
City State Zip Title
Phone: (602)506-6601
TracySioatamalLmaricoiL,ggov Fmc f602) 506-6886
Contact Email Address
By signbture In the Offerseolion above. the Offeror cedillas:
1 The submission of IN Offer did not involve c011usion or other anticompetitive practices
2 The Offeror shall not discriminate against any employee or applicant for employment in violation of Federal Executive Order 11246, State Exeoullve
Order 200D-9 or AILS §9 41,-14B1 through 1465.
3 The Offeror hat not given, offered to give, nor Intends tO give at any time hereafter any economic opportunity. Mure employment, gift, loan, gratuity,
special discount, trip, favor, or service to a public solvent In connection with the submitted offer Failure to provide a valid signature affirming the
stipulations required by this claUse shall result In rejection of the offer. Signing the offer Mb a false statement shall void the oTer. any resulting
contract and may be subject to legal remediea provided by low.
4 The Offeror certifies that the above referenced organization 1St IS NOT a small business with toss than WO employees or has gross revenues
of 54 million or less
ACCEPTANCE OF OFFER
The Offer Is hereby accepted
The Contractor is now bound to sell the materials or services listed by the attached contract and based upon the solicitation,
Including all terms, conditions, specifications, amentimarlis etc., and the Contractor's Offer as accepted by the State.
This Contract shall heriCeforth be referred to as Contract No ADH814-074958
The affective date of the Contract is
The Contractor is cautioned not to commence any billable work or to provide any material or service under this contract until
Contractor receives purchase order, contact release document or written notice to proceed,
State of Arizona
Awarded this t.5t- d ay o f 20 IA
C
Procurement Officer

SOLICITATION AMENDMENT ARIZONA DEPARTMENT OF
HEALTH SERVICES
1740 West Adams, Room 303
Phoenix, AZ 85007
(692) 542-1040
(602) 542-1741 fax
Solicitation Due Date; April 24, 2014 3;00 PM. Local Contact: Mr, Tracey Thomas
Arizona Time
Acknowledge receipt of Amendment in ProcureAZ or
Submit a.signed copy of this Amendment with your Solicitation Response.
Solicitation No, ADHS14-00003830 is amended as follows:
1, The Table of Contents, Part Six (8), Attachments, is hereby revised by deleting Implementation Plan —
Attachment D and Budget Development Guidelines and Worksheet Attachment E.
2. Part Two (2), Solicitation, Scope of Work, Section 1, Background is hereby revised as follows:
1.1 Goals
The goals of the Community Nursing Program are:
1,1.1 To reduce infant mortality and morbidity, This Is accomplished by specially trained Community
Health Nurses (CHN's) and other qualified health professionals who through a home visiting
program complete a physical, developmental, psychosoclal and environmental assessment of
Infants and children (please see the Policy and Procedure manual for a complete listing of
qualified professionals), provide evidence based education, family support and early Intervention
along with referral services to community resources as needed and provide interconception
support and education to the mOther;
1,1,2 To assure that high standards of care and service are provided and maintained; and
1,1,3 To implement a family-centered, interdisciplinary approach to home based service.
Vendor hereby acknowledges receipt and understanding of The above referenced Solicitation Amendment Is hereby
above amendment executed this day of • 2014 in Phoenix, Arizona.
On Pile
Name and Title: SIgnatge
Bob England, M, 0,, M. P. H
Title: Christine Ruth, Chief Procurement Officer
Name of Company; Mancopa County
by and through its Department of Public Health

1.1 Program Enrollment
1.1.1 In Federal Fiscal Year (FFY) 2012 there were 3,817 Infants enrolled In MCP and in PFY 2013 there
were 3,886 infants enrolled in NICP; and
1,1,2 ADHS anticipates that there will be approximately 3800 Infants enrolled In NICP.
3. Part Two (2), Solicitation, Scope of Work, Section 3.1, Tasks, Item 3.1.2 is hereby revised and replaced with
3.1.2 Identify and enroll infants, toddlers and children meeting the requirements for OCSHCN,
4, Part Two (2), Solicitation, Scope of Work, Section 4, Requirements, Item 4.4,2 Is hereby revised and replaced
with:
4,4.2 Map and/or list of zip codes of areas to be served, including but not limited to, the total projected number of
clients to be served,
5. Part Two (2), Solicitation, Scope of Work, Section 6, Approvals, Item 6.3 is hereby revised and replaced with:
6.3 Review and approval of Duality Improvement Indicators shall be submitted to ADHS at formal site visits;
and
8. Part Two (2), Scope.of Work, Section 9, Notices, Correspondence, Reports and invoices is hereby revised and
replaced with:
Notices, Correspondence, Reports and Invoices from the Contractor shall be sent to:
7. Part Two (2), Exhibits, ig hereby revised by attaching;
Exhibits One (1), HRPP/NICP Fact Sheet; and
Exhibit Two (2) Current HRPP/N1CP Community Nursing Contracts in ProcureAZ
8, Part Five (5), Special Instructions to Offerors, Section 2, Propose! Requirements, Provision 2.4 Experience and
Expertise, Item 2.4.4 Is hereby revised and replaced with the following:
2,4.4 Provide three (3) references Including past similar contracts that support your company's abilities to provide
the proposed services. Use the format on Attachment B to Include the Contract Title, a.descriptIon of the
services performed, Contract Term/Dates of Work, Reference Company, the Telephone Number, the
Contact Person related to the referenced Contract and the Address with an authorized signature from
reference. ADHS personnel shall not be provided as a reference.
9. Part Five (5), Special Instructions to Offerors, Section 2, Proposal Requirements, Provision 2,5, Pricing ., Is hereby
revised and replaced with:
2.5 Pricing
2.6.1 Complete Item Pricing (located and completed in ProtureAZ under the Items Tab) by providing all-
Inclusive hourly rates for:
SERVICE DESCRIPTION UNIT OF MEASURE
Regular Home Visit ' Per Visit
Out of Town Home Visits (All Class of visit) Thirty
Per Visit
(30) or morerniles from start point (home/office) ,
Out Of County Home Vislts(All class of visits) Per Visit ______
Interim Local Home Visits . Per Visit
Shadowing Local Home Visits Per Visit

Family Local Home Visits Per Visit
Multi-Disciplinary Staffing Local Home Visits - Per Visit
NICP/ OFier Sponsored Training — Local Per Person/Per Day
NICP/ Other SponsOred Training - Non Local Per Person/Per Day
Newborn Screening Follow-up Per Visit
Low Risk Letter Per Letter
10. Part Five (5), Special Instructions to Offerors, Section 5, Evaluation Criteria, is hereby revised and replaced with:
5. Evaluation Criteria:
In accordance with the A.R.S. § 41-2534, Competitive Sealed Proposals, awards shall be made to the
responsible Offeror(s) whose proposal(s) is(are) determined in writing to be the most advantageous to the
ADHS based upon the evaluation criteria listed below. The evaluation factors are listed in their relative
order of importance
Exceptions to Terms and Conditions, as stated In the Uniform Instructions Section C.4, will impact an
Offeror's susceptibility for award.
5.1 Method of Approach (Methodology),
5,2 Experience and Expertise; and
5,3 Cost,
11. Part Six (6); Offer and Acceptance Page and Attachments, Is hereby revised by replacing !FP with RFP in header
of Attachments B and C.

SOLICITATION AMENDMENT 2 ARIZONA DEPARTMENT OF
HEALTH SERVICES
1740 West Adams, Room 303
Phoenix, AZ 85007
(602) 542-1040
(602) 542-1741 fax
Solicitation Due Date: April 24, 2014 3:00 P.M. Local Contact: Mr.. Tracey Thomas
Arizona Time
Acknowledge receipt of Amendment in ProcureAZ or
Submit a signed copy of this Amendment with your Solicitation Response.
Solicitation No. ADHS14-00003830 is amended as follows:
Part Two (2), Solicitation, Exhibits, Exhibit One (1) is hereby revised by adding
The Community Health Nurse Policy and Procedure Manual outlines the services provided by the CHNs, you
may find this document on the HRPP/NICP webpage:
zdhsagyia____ Isiowch/ LhIS_A_____Lpip_p Siii1C1C) l ?
2. Part Five (5), Special instructions, Section 2.$, Pricing, Item 2,5,1 is hereby revised and replaced with:
Complete item Pricing (located and completed in ProcureAZ under the items Tab) by providing all-inclusive
rates for: •
SERVICE DESCRIPTION UNIT OF MEASURE
Regular Home Visit Per Visit
Out of Town Home Visits (All class of visit) Thirty Per Visit
(30) Or more miles from start point (home/office)
Out of County Home Visits(All class of visits) Per Visit
interim Local Home Visits Per Visit
Shadowing Local Home Visits Per Visit
Family Local Home Visits Per Visit
Multi-Disciplinary Staffing Local Home Visits . Per Visit
NICP/ Other Sponsored Training — Local Per Person/Per Day
NICP/ Other Sponsored Training - Non Local Per Person/Per Day
Newborn Screening Follow-up Per Visit
Low Risk Letter Per Letter
Vendor hereby acknowledges receipt and understanding of The above referenced Solicitation Amendment is hereby
above ameAdment executed this day of , 2014 in Phoenix, Arizona,
Signature
On File
Name and Title; Signoluto
Bob England, M. D., M. P. H.
Christine Ruth, Chief Procurement Officer
Name of Company; Maricopa County
( by and through Its Department of Public Health

Page 1 of 2
ARIZONA STATE CONTRACT
CONTRACT RELEASE
ProcureAZ Purchase Order No.: ADHS14-074958:1
Organizational Reference No.: E0187730
Issued: 08/19/2014
Vendor Number; 000010963 Arizona Department a Health Services
Maricopa County Public Health Bureau of Women and Children's Health
1001 N CENTRAL AVE 1E0 N, 18th Avenue, Suite 320
STE 500 Phoenix, AZ 86007
Phoenix, AZ 85004 US
Email: procure@azdhs.gov
Contract No.: ADHS14-074958 (602)364-1400
Title: HRPP Community Nursing MAIL INVOICE IN DUPLICATE TO:
Arizona Department of Health Services
Bureau of Women and ChIldren's Health
150 N. 18th Avenue, Suite 320
Phoenix, AZ 85007
US
Email: procure@azdhs.gov
Release Instructions
TERMS AND CONDITIONS set forth in our Bid, Quotation, or Purchase Order
are incorporated herein by reference and become a part of this order,
Account Code: 15-43010-43440-6811- Payment Terms: Net 30 •
Shipping Terms: N/A
Solicitation (Bid) No.; Delivery Calendar Day(s) A.R.O.: 0
Item Description 1 Requisition Quantity Unit Unit Price Total
Class-Item 948-64
• •
PO EFFECTIVE 7/1/14 - 6/30/15 *** CONTRACT EFFECTIVE 7/1/14 -
1 6/30/17 ***CONTRACTOR TO INVOICE ACCORDING TO CONTRACT 1.00 QTR $ 75,055,00 $ 75,0E5,40
PRICE SHEET*** THIS CONTRACT CONTAINS QUARTERLY
ENCUMBRANCES THIS LINE TO PAY FROM 43010/ 43440/ 6811/ 15
***** THIS LINE TOTAL = $75,055,00 ***TOTAL CONTRACT AMOUNT =-
$466,221.00 *"****"***************k HRPP/NICP COMMUNITY HEALTH
NURSING SERVICES ..
Class-Item 948-64
2 1.00 TOTAL $ 113,000,00 $ 113,000.00
THIS LINE TO PAY FROM 99401/43440/ 6811/ 14*** ****** * HRPP/NICP
COMRUNITY HEALTU NURSING SERVICES
Class-item 948-64
3 1,00 TOTAL $ 53,000,00 $ 63,000,00
THIS LINE TO PAY FROM 99409/ 43440/ 6511/14 ***"*"" HRPP/NICP
COMMUNITY HEALTH NUFUNG SERVICES

TOTAL: $ 241,055.00 '
Approved By: Dee Vlahos
Phone No:76o2) 364-1425

MARICOPA COUNTY
RISK MANAGEMENT
CERTIFICATE OF INSURANCE
This certifies that Maricopa County, Arizona, maintains for all its departments, boards, committees and employees Self-Insured insurance Trust and Fund self-insurance and ABS of 11- the
types and amounts specified below in accordance with the Declaration confers of Trust no rights for Maricopa upon the certificate County, Arizona holder. It neither affirmatively amends,
951. This certificate is issued insurance as a matter or coverage of information cited below. only and This certificate supersedes any previously issued certificates, This certificate is issued
extends, nor alters the self
by the Maricopa County, Arizona, Risk Management Department,
LIMITS OF COVERAGE
COVERAGE Bodily Injury and Property
Public Entity Liability including; Damage $5,000,000 per
1, Premises/Operations Liability occurrence, no aggregate limit
2. Products/Completed Operations
3. Blanket Contractual
4. Personal Injury
5. Broad Form Property Damage Bodily Injury and Property
Automobile Liability including; Damage $5,000,000 per
1. Owned Autos combined single limit
2, Non-Owned Autos
3. Hired Autos
Workers' Compensation: $2,000,000
Employer's Liability: each accident, disease each
employee, disease-policy limit:
All Risk Real Property, Replacement Cost
All Risk Personal Property, Actual Cash Value
Medical Malpractice Liability: $5,000,000
Other; Professional Liability $5,000,000
Description of Event/Property/Contract: ADHS 14-00003830, HRPP/NICP Community Health Nursing Services
Effective Dates: 7/1/2014 — 6/30/2015
Location:
Special Any Provisions: liability by Maricopa County in the event of a claim for loss, damage or injury is limited to its sole negligence.
AZ Dept of Health Services
1740 W Adams St, #303
Phoenix, AZ 85007-2670
DATE ISSUED 71912014
CERTIFICATE HOLDER Christine Nobles, Insurance Manager (col)

SCOPE OF WORK
SOLICITATION NO: ADHS14-00003830
1. Background
Prior to 1967, Arizona had one of the highest infant mortality rates in the country. That same year, in an effort
to reduce the infant mortality rates, Arizona applied for and received a federal demonstration grant. The grant
was designed to reduce infant death by transporting critically ill newborns from rural hospitals into intensive care
centers. To meet the federal grant requirements community health nurses also followed infants for five (5)
years. Between 1967 and 1971 there was a significant reduction in infant mortality.
In 1972, the State Legislature provided state funding for the program, which eventually became the High Risk
Perinatal Program (HRPP) Newborn Intensive Care Program (NICP). The system provided care to those
infants transported to metropolitan hospitals (Level Ill's), and expanded to include infants born in Level II or
Level III hospitals.
In 1975 Arizona received a Robert Wood Johnson Foundation Grant to develop regionalized perinatal care. A
component of that system was the follow-up of families whose infants were enrolled in the Newborn Intensive
Care Program (NICP) up to the infant's first (1 st) year of age.
In the late 1980's, the Office of Women's and Children's Health (OWCH) in coordination with the County Health
Departments identified a need for community health nursing home based services for those infants who may
not have been critically ill at birth but were diagnosed with health concerns at a later date. These other children
with special health care needs are now also receiving home visits in all counties. The Office for Children with
Special Health Care Needs (OCSHCN), now housed in the Bureau of Women's and Children's Health (BWCH)
collaborates with the HRPP/NICP to support the home visiting program to provide assessment and intervention
services to children who have a chronic medical conditions and whose families express a desire for information,
support, and/or coordination with multiple service providers and resources. The age level for services was
extended to three (3) years for HRPP/NICP and twenty-one (21) years for OCSHCN eligible children.
The Community Health Nurse (CHN) Program is an important part of ensuring that each child is receiving the
appropriate level of services for improved development and growth, which may include being part of a team of
caregivers that work collaboratively.
1.1 Goals
The goals of the Community Nursing Program are:
1.1.1 To reduce infant mortality and morbidity. This is accomplished by specially trained Community
Health Nurses (CNN's) and other qualified health professionals who through a home visiting
program complete a physical, developmental, psychosocial and environmental assessment of
infants and children (please see the Policy and Procedure manual for a complete listing of
qualified professionals), provide evidence based education, family support and early intervention
along with referral services to community resources as needed and provide interconception
support and education to the mother;
1.1.2 To assure that high standards of care and service are provided and maintained; and
1.1.3 To implement a family-centered, interdisciplinary approach to home based service.
1.2 Program Enrollment
1.2.1 In Federal Fiscal Year (FFY) 2012 there were 3,817 infants enrolled in NICP and in FFY 2013
there were 3,886 infants enrolled in NICP; and
1.2.2 ADHS anticipates that there will be approximately 3800 infants enrolled in NICP.
2. Objective
To assist in the smooth transition of medically fragile Newborn Intensive Care Program (NICP) enrolled infants
and their families from a NICU to home and to provide family centered, culturally, developmentally appropriate,
3

SCOPE OF WORK
SOLICITATION NO: ADHS14-00003830
and evidence-based coordinated home visiting services to these infants and other children/families identified
with special health care needs. This care will include collaborating with the mothers on issues related to their
own wellbeing in an effort to improve their ability to meet the needs of the enrolled infants and decrease the
likelihood of a poor birth outcome with subsequent pregnancies.
3. Scope of Work
The Contractor shall assume the responsibility for the provision of a home visitation program for infants enrolled
in the HRPP/NICP to include physical, developmental, psychosocial and environmental assessment of the
discharged infant and a postpartum wellness assessment of the mother as well as an assessment of her
interconception health status. This scope will include coordination of and referral to community services as
needed and follow up for infants identified by Newborn Screening Program as needing repeat testing.
3.1 Tasks
The Contractor shall:
3.1.1 Provide a home based visitation program, which shall include a CHN, and may include early
interventionist and/or a social worker for children enrolled in the NICP or other children with
special health care needs including credentials of staff providing services (ADHS CHN Policy
and Procedure Manual 5-2),
3.1.2 Identify and enroll infants, toddlers and children meeting the requirements for OCSHCN,
3.1.3 Provide a program that at a minimum recruits, hires, trains, and supervises community health
nurses (CHN), early interventionists and social workers and maintains credentials of staff
providing services as required by ADHS CHN Policy and Procedure Manual,
3.1.4 Provide a program that ensures the first home visit shall be done by a CHN, and subsequent
visits shall be made by appropriate professionals. All visits with children having on-going medical
problems shall be done by a CHN,
3.1.5 Complete a physical, developmental, psychosocial and environmental assessment of the enrolled
infant including evidence based education, family support and early intervention along with
referral services to community resources as needed (ADHS CHN Policy and Procedure Manual),
3.1.6 Provide postpartum wellness screening, interconception assessment, support and education to
the mother as outlined in the Policy and Procedure Manual,
3.1.7 Contact the enrolled family within one (1) week of receiving the NICP Enrollment & Discharge
Forms,
3,1.8 Visit the enrolled infant/family within two (2) weeks of receipt of the NICP Enrollment & Discharge
Forms,
11.9 Visit enrolled infants a minimum of four (4) times within a year from the date of discharge and/or
prioritize visitation to ensure the infants are seen as appropriate according to their risk as required
by the ADHS CHN Policy and Procedure Manual,
3.1.10 Coordinate service area with other contracted CHN agencies when providing services in the
same metropolitan area,
3.1.11 Coordinate with other providers and make referrals to appropriate services within the community
and prevent duplication of services,
3.1.12 Assist the ADHS Newborn Screening Program in locating families and facilitating the collection
and submission of another newborn screening test for infants with a previously abnormal test
result as outlined in the ADHS CHN Policy and Procedure Manual,
4

SCOPE OF WORK
SOLICITATION NO: ADHS14-00003830
3.1.13 Assure professional competency with high-risk infants and toddlers,
3.1.14 Provide orientation for new staff, continuing education and ongoing supervision of staff for this
program,
3.1,15 Ensure that all newly licensed nurses shadow an experience licensed nurse for a home visit until
they are qualified to complete a visit on their own,
3.1.16 Continuous quality improvement process (CQI) for community nursing services based on specific
indicators, one of which is to be determined by ADHS,
3.1,17 Designate a CHN to attend the weekly Discharge Planning meetings at Level II Enhanced
Qualification and Level III Newborn Intensive Care Units as appropriate, and
3.1.18 Within one (1) week of discharge, send a letter to families when a newborn infant may be enrolled
in the program by the family, but has been determined to be low-versus high-risk and does not
require an initial visit. The family may request a follow-up visit.
4. Requirements
The Contractor shall:
4.1 Employ Arizona Licensed Registered Nurses with Basic Life Support Certification, experienced in
pediatrics and/or NICU and a Bachelor of Science Degree. Social Workers shall be a licensed Master
Social Worker and/or hold a Master of Social Work degree. Early Interventionists shall have a minimum
of a Bachelor's degree and be license in early childhood, early childhood special education or a closely
related field, hold a valid Arizona license as a speech-language pathologist, or be certified as an
audiologist, physical therapist or occupational therapist;
4.2 Provide the required documentation of the home visitation to ADHS which consists of: orientation log,
completed CHN Follow-up visit forms, monthly invoices, log of clients seen, and quarterly reports;
4.3 Maintain all necessary permits and license, when applicable, and be licensed to provide service in
Arizona;
4.4 Provide and update, as requested by ADHS, the following plans to provide service:
4.4.1 Recruitment, hiring, training, supervision and ongoing professional competency of CHNs, early
interventionists and social workers that have contact with infants, toddlers and families,
4.4.2 Map and/or list of zip codes of areas to be served, including but not limited to, the total
projected number of clients to be served,
4.4.3 Family contact within one (1) week of receipt of NICP Enrollment 8, Discharge Forms,
4.4.4 Home visits, including but not limited to, first (1 s) home visit within two (2) weeks of receipt of
the NICP Enrollment & Discharge Forms,
4.4.5 Identification and enrollment of children with special health care needs,
4.4.6 Assessments, including but not limited to physical, developmental, psychosocial and
environmental assessments for enrolled infant including evidence based education, family
support and early intervention along with referral services to community resources as needed,
4.4.7 Complete postpartum wellness assessment of the mother, including at a minimum,
interconception support and education,
5

SCOPE OF WORK
SOLICITATION NO: ADHS14-00003830
4.4.8 Coordination with other CHN agencies providing services within the same metropolitan or local
area,
4.4.9 Orientation, continuing education and supervision of staff,
4.4.10 Location of families and facilitating the collection and submission of additional newborn
screening tests for infants with a previously abnormal test result,
4.4.11 Provision of continuous quality improvement, and
4.4.12 Attendance at weekly Discharge Planning meeting at Level II Enhanced Qualification and Level
III Newborn Intensive Care Units as requested.
4.5 All services for this Contract shall be performed in accordance with the Community Nursing Services
Policy and Procedure Manual.
5. Reference Documents
5.1 ADHS CHN Policy and Procedure Manual - will be available on the FIRPP/NICP Publications Page
http://wvvw.azdhs.ciov/phs/owch/publications/index.php?pq=hiqhrisk by March 31, 2014.
5.2 CHN Invoice — available through Program Manager.
5,3 CHN Follow-up visit forms & other visit documents — available at:
http://vvww.azdhs.qov/phs/owch/children/hiqhrisk.htm .
5.4 Annual & Quarterly Report form — available in ADHS CHN Policy and Procedure Manual,
5.5 ADHS Newborn Screening Guidelines — available at:
htto://azdhs.cov/lab/aznewborn/documents/providers/AZ-Newborn-Screeninq-Provider-Guidelines.odf.
5.6 ADHS/BWCH/OCSHCN Quality Management and Improvement Guidelines — available in ADHS CHN
Policy and Procedure Manual.
6. Approvals
6.1 Approval of all plans identified in the Scope of Work;
6.2 Approval of completed forms and invoices prior to payment;
6.3 Review and approval of Quality Improvement Indicators shall be submitted to ADHS at formal site visits;
and
6.4 Approval of all training prior to classes being scheduled.
7. Deliverables and Schedule
7.1 CHN Follow-up visit forms, client log, and billing invoice within thirty (30) days after the end of each month;
7.2 Follow-up Newborn Screening forms within thirty (30) days after the end of the month;
7.3 Completed Orientation Education Log immediately following completion of orientation;
7.4 Enrollment Status Change Form within thirty (30) days after the end of the month with monthly invoice for
clients according to CHN Policy and procedure manual;
7.5 Annual Plan within thirty (30) days of the beginning of each fiscal year;
6

SCOPE OF WORK
SOLICITATION NO: ADHS14-00003830
7.6 Quarterly Progress Report, shall be submitted in October, January, April and July for the three (3) months
prior and include progress on all Tasks and data related to infants not receiving home visits; and
7.7 A valid Certificate of Insurance within five (5) days of Contract award. A Purchase Order shall not be issued
for the Contractor to begin work without valid and correct insurance in the Contract file.
8. Secure Method for Data Transmission
The Contractor may be required to provide the required documentation of the home visitation to ADHS which
consists of orientation log, completed CHN Follow-up visit forms, monthly invoices, log of clients seen, and
quarterly reports in a more secure method such as, but not limited to, a secure file transport protocol (SFTP).
9. Notices, Correspondence, Reports and Invoices
Notices, Correspondence, Reports and Invoices from the Contractor shall be sent to:
Arizona Department of Health Services
Community Nursing Program Manager
150 North 18 th Avenue, Suite 320
Phoenix, Arizona. 85007-3242
7

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
1. Purpose
Pursuant to provisions of the Arizona Procurement Code, A.R.S. 41-2501 Et Seq., the State of Arizona,
Department of Health Services (ADHS) intends to establish a Contract for the materials or services as listed
herein.
2. Term of Contract (3 Years)
The term of any resultant Contract shall commence on July 1, 2014 or upon award signature, whichever is later,
and shall continue for a period of three (3) years thereafter, unless terminated, canceled or extended as otherwise
provided herein.
3. Contract Extensions 5 Year Maximum
The Contract term is for a three (3) year period subject to additional successive periods of twelve (12) months per
extension with a maximum aggregate including all extensions not to exceed five (5) years.
4. Contract Type
X Fixed Price
6. Licenses
The Contractor shall maintain in current status, all federal, state and local licenses and permits required for the
operation of the business conducted by the Contractor.
6. Key Personnel
It is essential that the Contractor provide adequate experienced personnel, capable of and devoted to the
successful accomplishment of work to be performed under this Contract. The Contractor must agree to assign
specific individuals to the key positions.
6.1 The Contractor agrees that, once assigned to work under this Contract, key personnel shall not be
removed or replaced without written notice to the State.
6.2 Key personnel are not available for work under this Contract for a continuous period exceeding 30
calendar days, or are expected to devote substantially less effort to the work than initially anticipated, the
Contractor shall immediately notify the State, and shall, subject to the concurrence of the State, replace
such personnel with personnel of substantially equal ability and qualifications.
7. Price Adjustment
Contractor prices accepted and subsequently awarded by a Contract shall remain in effect for a minimum of one
(1) year. The Contractor may request a price adjustment, but the State will not review or approve an increase
until the Contract has been in effect for one (1) year. The ADHS Procurement Office will review any requested
rate increase to determine whether such request is reasonable in relation to increased supplier or material
costs. Contractor shall provide written justification for any price adjustment requested, including information
contained in the Consumer Price Index or similar official cost analysis to support any requested price increase.
Any price increase adjustment, if approved, will be effective upon execution of a written Contract
amendment. Likewise, the Contractor shall offer the State a price adjustment reduction concurrent with reduced
costs from their suppliers. Price reductions will become effective upon execution of a Contract amendment.
8. Non-Exclusive Contract
Any contract resulting from this solicitation shall be awarded with the understanding and agreement that it is for
the sole convenience of the State of Arizona. The State reserves the right to obtain like goods or services from
another source when necessary, or when determined to be in the best interest of the State.
8

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
9. Volume of Work
The ADHS does not guarantee a specific amount of work either for the life of the Contract or on an annual basis.
10. Information Disclosure
The Contractor shall establish and maintain procedures and controls that are acceptable to the State for the
purpose of assuring that no information contained in its records or obtained from the state or from others in
carrying out its functions under the Contract shall be used or disclosed by it, its agents, officers, or employees,
except as required to efficiently perform duties under the Contract. Persons requesting such information should
be referred to the State. The Contractor also agrees that any information pertaining to individual persons shall not
be divulged other than to employees or officers of the Contractor as needed for the performance of duties under
the Contract, unless otherwise agreed to in writing by the State.
11. Employees of the Contractor
All employees of the Contractor employed in the performance of work under the Contract shall be considered
employees of the Contractor at all times, and not employees of the ADHS or the State, The Contractor shall
comply with the Social Security Act, Workman's Compensation laws and Unemployment laws of the State of
Arizona and all State, local and Federal legislation relevant to the Contractor's business.
12. Order Process
The award of a contract shall be in accordance with the Arizona Procurement Code. Any attempt to represent any
material and/or service not specifically awarded as being under contract with ADHS is a violation of the Contract
and the Arizona Procurement Code. Any such action is subject to the legal and contractual remedies available to
the state inclusive of, but not limited to, Contract cancellation, suspension and/or debarment of the Contractor.
13. Contractor Performance Reports
Program management shall document Contractor performance, both exemplary and needing improvements
where corrective action is needed or desired. Copies of corrective action reports will be forwarded to the ADHS
Procurement Office for review and any necessary follow-up. The Procurement Office may contact the Contractor
upon receipt of the report and may request corrective action. The Procurement Office shall discuss the
Contractor's suggested corrective action plan with the Procurement Specialist for approval of the plan.
14. Payment Procedures
ADHS accounting will not make payments to any Entity, Group or individual other than the Contractor with the
Federal Employer Identification (FE!) Number identified in the Contract. Contractor invoices requesting payment
to any Entity, Group or individual other than the contractually specified Contractor shall be returned to the
Contractor for correction.
The Contractor shall review and insure that the invoices for services provided show the correct Contractor name
prior to sending them to the ADHS Accounting Office for payment.
If the Contractor Name and FEI Number change, the Contractor must complete an "Assignment and Agreement"
form transferring contract rights and responsibilities to the new Contractor. ADHS must indicate consent on the
form. A written Contract Amendment must be signed by both parties and a new W-9 form must be submitted by
the new Contractor and entered into the system prior to any payments being made to the new Contractor.
15. Financial Management
For all contracts, the practices, procedures, and standards specified in and required by the Accounting and
Auditing Procedures Manual for Arizona Department of Health Services funded programs shall be used by the
Contractor in the management of contract funds and by the ADHS when performing a contract audit. Funds
collected by the Contractor in the form of fees, donations and/or charges for the delivery of these contract services
shall be accounted for in a separate fund.
9

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
State Funding. Contractors receiving state funds under this Contract shall comply with the certified Compliance
provisions of A.R.S. § 35-181.03.
Federal Funding. Contractors receiving federal funds under this contract shall comply with the certified finance
and compliance audit provision of the Office of Management and Budget (OMB) Circular A-133, if applicable. The
federal financial assistance information shall be stated in a Change Order or Purchase Order.
16. Inspection and Acceptance
All services, data and required reports are subject to final inspection, review, evaluation and acceptance by the
ADHS. The ADHS may withhold payment for services that are deemed to not meet contract standards,
17. Authorization for Services
Authorization for purchase of services under this Contract shall be made only upon ADHS issuance of a Purchase
Order that is signed by an authorized agent. The Purchase Order will indicate the Contract number and the dollar
amount of funds authorized. The Contractor shall only be authorized to perform services up to the amount on the
Purchase Order. ADHS shall not have any legal obligation to pay for services in excess of the amount indicated
on the Purchase Order. No further obligation for payment shall exist on behalf of ADHS unless a) the Purchase
Order is changed or modified with an official ADHS Procurement Change Order, and/or b) an additional Purchase
Order is issued for purchase of services under this Contract.
18. Indemnification Clause
Contractor shall indemnify, defend, save and hold harmless the State of Arizona, its departments, agencies,
boards, commissions, universities and its officers, officials, agents, and employees (hereinafter referred to as
Indemnitee") from and against any and all claims, actions, liabilities, damages, losses, or expenses (including
court costs, attorneys' fees, and costs of claim processing, investigation and litigation) (hereinafter referred to as
"Claims") for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property
caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Contractor or
any of its owners, officers, directors, agents, employees or subcontractors. This indemnity includes any claim or
amount arising out of or recovered under the Workers' Compensation Law or arising out of the failure of such
Contractor to conform to any federal, state or local law, statute, ordinance, rule, regulation or court decree. It is
the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from
the negligent or willful acts or omissions of the Indennnitee, be indemnified by Contractor from and against any
and all claims. It is agreed that Contractor will be responsible for primary loss investigation, defense and
judgment costs where this indemnification is applicable. In consideration of the award of this Contract, the
Contractor agrees to waive all rights of subrogation against the State of Arizona, its officers, officials, agents and
employees for losses arising from the work performed by the Contractor for the State of Arizona.
This indemnity shall not apply if the Contractor or Sub-contractor(s) is/are an agency, board, commission or
university of the State of Arizona.
19. Insurance Requirements
Contractor and subcontractors shall procure and maintain until all of their obligations have been discharged,
including any warranty periods under this Contract, are satisfied, insurance against claims for injury to persons or
damage to property which may arise from or in connection with the performance of the work hereunder by the
Contractor, his agents, representatives, employees or subcontractors.
The insurance requirements herein are minimum requirements for this Contract and in no way limit the indemnity
covenants contained in this Contract. The State of Arizona in no way warrants that the minimum limits contained
herein are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work
under this contract by the Contractor, its agents, representatives, employees or subcontractors, and Contractor is
free to purchase additional insurance.
10

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
19.1 MINIMUM SCOPE AND LIMITS OF INSURANCE: Contractor shall provide coverage with limits of
liability not less than those stated below.
19.1.1 Commercial General Liability—Occurrence Form
19.1.1.1 Policy shall include bodily injury, property damage, personal and advertising injury
and broad form contractual liability coverage.
19.1.1.1.1 General Aggregate $2,000,000
19.1.1.1.2 Products — Completed Operations Aggregate $1,000,000
19.1.1.1.3 Personal and Advertising Injury $1,000,000
19.1.1,1.4 Damage to Rented Premises $ 50,000
19.1.1.1.5 Each Occurrence $1,000,000
19.1.1.2 The policy shall include coverage for sexual abuse and molestation. This
coverage may be sub-limited to no less than $500,000. The limits may
be included within the General Liability limit or provided by separate
endorsement with its own limits or provided as separate coverage
included with the professional liability.
19.1.1.3 Contractor must provide the following statement on their Certificate(s)
of insurance as provided for in Part E: "Sexual Abuse/Molestation
coverage is included." Policies/certificates stating that "Sexual
Abuse/Molestation coverage is not excluded" do not meet this
requirement.
19.1.1.4 The policy shall be endorsed (Blanket Endorsements are not acceptable) to
include the following additional insured language: "The State of Arizona, its
departments, agencies, boards, commissions, universities and its officers,
officials, agents, and employees shall be named as additional insureds with
respect to liability arising out of the activities performed by or on behalf of the
Contractor." Such additional insured shall be covered to the full limits of liability
purchased by the Contractor, even if those limits of liability are in excess of those
required by this Contract.
19.1.1.3 Policy shall contain a waiver of subrogation endorsement (Blanket Endorsements
are not acceptable) in favor of the "State of Arizona, its departments, agencies,
boards, commissions, universities and its officers, officials, agents, and
employees" for losses arising from work performed by or on behalf of the
Contractor.
19.1.1 Business Automobile Liability
Bodily Injury and Property Damage for any owned, hired, and/or non-owned vehicles used in the
performance of this Contract.
19.1.1.2 Combined Single Limit (CSL) $1,000,000
19.1.1.3 The policy shall be endorsed (Blanket Endorsements are not acceptable) to
include the following additional insured language: "The State of Arizona, its
departments, agencies, boards, commissions, universities and its officers,
officials, agents, and employees shall be named as additional insureds with
respect to liability arising out of the activities performed by or on behalf of the
Contractor, involving automobiles owned, leased, hired or borrowed by the
11

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
Contractor." Such additional insured shall be covered to the full limits of liability
purchased by the Contractor, even if those limits of liability are in excess of those
required by this Contract.
19.1.1.4 Policy shall contain a waiver of subrogation endorsement (Blanket Endorsements
are not acceptable) in favor of the "State of Arizona, its departments, agencies,
boards, commissions, universities and its officers, officials, agents, and
employees" for losses arising from work performed by or on behalf of the
Contractor.
19.1.1.5 Policy shall contain a severability of interest provision.
19.1,2 Worker's Compensation and Employers Liability
19.1.2.2 Workers' Compensation Statutory
19.1.2.3 Employers' Liability
19.1.3.2.1 Each Accident $ 500,000
19.1.3.2.2 Disease — Each Employee $ 500,000
19.1.3.2.3 Disease — Policy Limit $1,000,000
19,1.2.4 Policy shall contain a waiver of subrogation endorsement (Blanket Endorsements
are not acceptable) in favor of the "State of Arizona, its departments, agencies,
boards, commissions, universities and its officers, officials, agents, and
employees" for losses arising from work performed by or on behalf of the
Contractor.
19.1,2,5 This requirement shall not apply to: Separately, EACH contractor or subcontractor
exempt under A.R.S. § 23-901, AND when such contractor or subcontractor executes
the appropriate waiver (Sole Proprietor/Independent Contractor) form,
19,1.3 Professional Liability (Errors and Omissions Liability)
19.1.4.1 Each Claim $1,000,000
19.1.4.2 Annual Aggregate $2,000,000
19.1.4.3 In the event that the professional liability insurance required by this Contract is written
on a claims-made basis, Contractor warrants that any retroactive date under the
policy shall precede the effective date of this Contract; and that either continuous
coverage will be maintained or an extended discovery period will be exercised for a
period of two (2) years beginning at the time work under this Contract is completed.
19.1.4.4 The policy shall cover professional misconduct or negligence acts for those positions
defined in the Scope of Work of this contract.
19.2 ADDITIONAL INSURANCE REQUIREMENTS: The policies shall include, or be endorsed (Blanket
Endorsements are not acceptable) to include, the following provisions:
19.2,1 The Contractor's policies shall stipulate that the insurance afforded the contractor shall be primary
insurance and that any insurance carried by the Department, its agents, officials, employees or
the State of Arizona shall be excess and not contributory insurance, as provided by A.R.S. § 41-
621 (E).
19,2,2 Coverage provided by the Contractor shall not be limited to the liability assumed under the
indemnification provisions of this Contract.
12

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
19.3 NOTICE OF CANCELLATION: With the exception of (10) day notice of cancellation for non-payment of
premium, any changes material to compliance with this contract in the insurance policies above shall
require (30) days written notice to the State of Arizona. Such notice shall be sent directly to The Arizona
Department of Health Services, 1740 West Adams, Room, 303, Phoenix, AZ 85007 and shall be sent
by certified mail, return receipt requested.
19.4 ACCEPTABILITY OF INSURERS: Contractors insurance shall be placed with companies duly licensed
in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List
of Qualified Unauthorized Insurers. Insurers shall have an 'A.M. Best" rating of not less than A- VII or duly
authorized to transact Workers' Compensation insurance in the State of Arizona. The State of Arizona in
no way warrants that the above-required minimum insurer rating is sufficient to protect the Contractor
from potential insurer insolvency.
19.5 VERIFICATION OF COVERAGE: Contractor shall furnish the State of Arizona with certificates of
insurance (ACORD form or equivalent approved by the State of Arizona) as required by this Contract.
The certificates for each insurance policy are to be signed by an authorized representative.
All certificates and endorsements (Blanket Endorsements are not acceptable) are to be received and
approved by the State of Arizona before work commences. Each insurance policy required by this
Contract must be in effect at or prior to commencement of work under this Contract and remain in effect
for the duration of the project. Failure to maintain the insurance policies as required by this Contract, or to
provide evidence of renewal, is a material breach of contract.
All certificates required by this Contract shall be sent directly to The Arizona Department of Health
Services, 1740 West Adams, Room, 303, Phoenix, AZ 85007. The State of Arizona project/contract
number and project description shall be noted on the certificate of insurance. The State of Arizona
reserves the right to require complete copies of all insurance policies required by this Contract at any
time.
19.6 SUBCONTRACTORS: Contractors' certificate(s) shall include all subcontractors as insureds under its
policies or Contractor shall furnish to the State of Arizona separate certificates and endorsements for
each subcontractor. All coverages for subcontractors shall be subject to the minimum requirements
identified above.
19.7 APPROVAL: Any modification or variation from the insurance requirements in this Contract shall be
made by the contracting agency in consultation with the Department of Administration, Risk Management
Division. Such action will not require a formal Contract amendment, but may be made by administrative
action.
19.8 EXCEPTIONS: In the event the Contractor or sub-contractor(s) is/are a public entity, then the Insurance
Requirements shall not apply. Such public entity shall provide a Certificate of Self-Insurance. If the
contractor or sub-contractor(s) is/are a State of Arizona agency, board, commission, or university, none of
the above shall apply.
20. Health Insurance Portability and Accountability Act of 1996
The Contractor warrants that it is familiar with the requirements of HIPAA, as amended by the Health Information
Technology for Economic and Clinical Health Act (HITECH Act) of 2009, and accompanying regulations and will
comply with all applicable HIPAA requirements in the course of this Contract. Contractor warrants that it will
cooperate with the Arizona Department of Health Services (ADHS) in the course of performance of the Contract
so that both ADHS and Contractor will be in compliance with HIPAA, including cooperation and coordination with
the Arizona Strategic Enterprise Technology (ASET) Office, Statewide Information Security and Privacy Office
(SISPO) Chief Privacy Officer and HIPAA Coordinator and other compliance officials required by HIPAA and its
regulations. Contractor will sign any documents that are reasonably necessary to keep ADHS and Contractor in
compliance with HIPAA, including, but not limited to, business associate agreements.
If requested by the ADHS Procurement Office, Contractor agrees to sign a "Pledge To Protect Confidential
Information" and to abide by the statements addressing the creation, use and disclosure of confidential
information, including information designated as protected health information and all other confidential or sensitive
information as defined in policy. In addition, if requested, Contractor agrees to attend or participate in HIPAA
13

SPECIAL TERMS AND CONDITIONS
SOLICITATION NO: ADHSI4-00003830
training offered by ADHS or to provide written verification that the Contractor has attended or participated in job
related HIPAA training that is: (1) intended to make the Contractor proficient in HIPAA for purposes of performing
the services required and (2) presented by a HIPAA Privacy Officer or other person or program knowledgeable
and experienced in HIPAA and who has been approved by the ASET/SISPO Chief Privacy Officer and HIPAA
Coordinator.
21. Pandemic Contractual Performance
21.1 The State shall require a written plan that illustrates how the Contractor shall perform up to contractual
standards in the event of a pandemic. The State may require a copy of the plan at any time prior or post
award of a Contract. At a minimum, the pandemic performance plan shall include:
21.1.1 Key succession and performance planning if there is a sudden significant decrease in
Contractor's workforce;
21.1.2 Alternative methods to ensure there are products in the supply chain; and
21.1.3 An up to date list of company contacts and organizational chart.
21.2 In the event of a pandemic, as declared the Governor of Arizona, U.S. Government or the World Health
Organization, which makes performance of any term under this Contract impossible or impracticable, the
State shall have the following rights:
21.2.1 After the official declaration of a pandemic, the State may temporarily void the Contract(s) in
whole or specific sections, if the Contractor cannot perform to the standards agreed upon in the
initial terms;
21.2.2 The State shall not incur any liability if a pandemic is declared and emergency procurements are
authorized by the Director as per A.R.S. 41-2537 of the Arizona Procurement Code; and
21.2.3 Once the pandemic is officially declared over and/or the Contractor can demonstrate the ability to
perform, the State, at is sole discretion, may reinstate the temporarily voided Contract(s),
21.3 The State, at any time, may request to see a copy of the written plan from the Contractor. The Contractor
shall produce the written plan within seventy-two (72) hours of the request.
22. Data Universal Numbering System (DUNS)
Pursuant to 2 CFR 25.100 et seq., no entity (defined as a Governmental organization, which is a State, local
government, or Indian tribe; foreign public entity; domestic or foreign nonprofit organization; domestic or foreign for-
profit organization; or Federal agency, but only as a subrecipient under an award or subaward to a non-Federal
entity) may receive a subaward from ADHS unless the entity provides its Data Universal Numbering System
(DUNS) Number to ADHS.
14

EXHIBIT ONE (1)
Office of Children's Health
High Risk Perinatal Program/Newborn Intensive Care
Program (HRPP/NICP)
What is the High Risk Perinatal/Newborn Intensive Care Program?
The High Risk Perinatal Program/Newborn Intensive Care Program (HRPP/ NICP) is a comprehensive,
statewide system of services dedicated to reducing maternal and infant mortality (deaths) and morbidity
(abnormalities that may impact a child's growth and development). The program provides a safety net
for Arizona families, to ensure the most appropriate level of care surrounding birth as well as early
identification and support for the child's developmental needs.
Maternal and Neonatal Transport Services
Maternal and Neonatal Transport Services provide medical consultation and case management related
to treatment/stabilization and, if needed, maternal and/or neonatal transport to available higher level(s)
of care. The toll free number is 1 -800 -552 -5252. This number is used to connect an attending physician
with the HRPP on-call perinatologist or neonatologist in the specific geographic area. Infant transport
back to the community hospital near the family after the acute hospitalization allows families to visit
and learn to care for their baby.
Hospital and Inpatient Physician Services
Hospital and Inpatient Physician Services provide comprehensive, developmentally and risk appropriate
care to critically ill infants within a hospital setting that is caring and supportive to the infant and their
extended family. The program contracts with hospitals across the state that are certified by the Arizona
Perinatal Trust (APT) / Arizona Perinatal Regional System (APRS). Contracted physician groups provide
medical care to program infants during the Newborn Intensive Care Unit (NICU) hospitalization.
Community Nursing Services
Community Nursing Services facilitates the transition of the child and family from the Newborn Intensive
Care Unit to their home and community. Periodic monitoring of the child's medical and developmental
needs identifies infants who would benefit from referral to other early intervention programs. Through
these home visits, the family receives support and education as well as referral to appropriate
community resources.
What does the HRPP Program do?
• Assure that high risk pregnant women and critically ill newborns receive timely access to
appropriate medical care without regard to geographic location or ability to pay
• Provide interventions which result in the reduction of infant and maternal deaths and improved
medical and developmental outcomes
• Provide support to families who have been impacted by the birth of a critically ill infant
http://www.azdhs.gov/phs/owch/children/highrisk.htrn

EXHIBIT ONE (1)
Office of Children's Health
High Risk Perinatal Program/Newborn Intensive Care
Program (HRPP/NICP)
• Assist families in the development of a secure and nurturing environment which will increase
their child's ability to learn and grow
• Connect families with early intervention services which can increase the child's chances for
optimal development and learning
What is the goal of the program?
The goal of the NICP program is to reduce maternal and infant mortality and morbidity utilizing the
following strategies:
• Early identification of women and children at high risk for mortality and morbidity;
• Education for health professionals, families and communities;
• Linkage of infants, toddlers and pregnant women to risk appropriate services;
• Establishment of standards of care.
What has the program achieved?
• Neonatal deaths (within the first 28 days of life) have decreased from 4.2 per 1,000 live births in
2008 to 3.8 per 1,000 live births in 2010.
• Infant deaths (within the first year of life) have decreased from 6.3 per 1,000 live births in 2008
to 6.0 per 1,000 live births in 2010.
• Postneonatal deaths (from 28 to 365 days of life) have slightly increased from 2.1 per 1,000 live
births in 2008 to 2.2 per 1,000 live births in 2010.
• Based on the actual number of infant deaths and live births in 2010, the infant mortality rate of
6.0/1,000 was the second lowest infant mortality rate ever recorded in the State's history.
• In CY2010, 92.9% of all resident births in Arizona occurred in Arizona Perinatal Trust (APT)/
Arizona Perinatal Regional System (APRS) certified hospitals.
• In CY2010, 88.9% of very low birth weight babies were born at level III and/or level IIEQ APT
hospitals.
• In FY2013:
o 3,886 infants were enrolled in NICP
http://www.azdhs.gov/phs/owchichildren/highrisichtm

EXHIBIT ONE (1)
Office of Children's Health
High Risk Perinatal Program/Newborn Intensive Care
Program (IIRPP/NICP)
o Community Health Nurses made 7,539 visits to medically fragile infants and their
families after they were discharged.
o 797 critically ill pregnant women were transported to the appropriate level of care.
o 769 critically ill newborns were transported to the appropriate level of care.
• In FY2012:
o 3,817 infants were enrolled in NICP
o Community Health Nurses made 7,233 visits to medically fragile infants and their
families after they were discharged.
o 780 critically ill pregnant women were transported to the appropriate level of care,
o 795 critically ill newborns were transported to the appropriate level of care.
In FY2011:
o 3,863 infants were enrolled in NICP
o Community Health Nurses made 8,211 visits to medically fragile infants and their
families after they were discharged.
o 862 critically ill pregnant women were transported to the appropriate level of care.
o 777 critically ill newborns were transported to the appropriate level of care.
http://www.azdhs.gov/phs/owchichildrenthighrisk.htm

Exhibit No. 2
Solicitation #ADHS14-00003830
Current Contracts for HRPP/N1CP Community Nursing Health Services
Type Code Begiri:p0e. End Date
HRPP/NICP COMMUNITY COCONINO COUNTY SA 1 07/01/2009 06/30/2014
NURSING
'ADHS11-006139:: HRPP/N1CP COMMUNITY EASTER SEALS BLAKE SA I 07101/2009 0613012014
NURSING FOUNDATION
ADHS11-006153 HRPP/NICP Community YAVAPAI COUNTY SA 1 07/01/2009 06/30/2014
Nursing
ADHS114)06209.. HRpp/mcp commuNITy MariCap:CCdnty Public SA 0710112009 06/30/2014
:NURSING Health
ADHS11-006454 HRPP/NICP COMMUNITY AID TO ADOPTION OF
NURSING -AID TO SPECIAL KIDS AASK SA 1 07/01/2009 06/30/2014
ADOPTION OF SPECIAL Arizona
KIDS
.:ADHS1:1,006455: HRPPINICP COMMUNITY Northern Arizona
NURSING - NORTHERN Healthcare SA 1 07/01/2009 06/30/2014
ARIZONA HOMECARE
HRPP/NICP COMMUNITY SA 1 07/01/2009 06/30/2014
NURSING
171RP.P/NIPP:•COMMUNITY. county.of.MohaveQe1)0V SA 1 08/30/2010 06/30/2014
NURSING Public Health
HP961245-003 GILA COUNTY SA I 07/01/2009 06/30/2014
HP961245-004 HUMMINGBIRD EARLY
INTERVENTION SVCS SA I 07/01/2009 06/30/2014
LLC
HP961245-006 MD Home Health SA I 07/01/2009 06/30/2014
YUMA.COUNTY :, SA I 07/01/2009 06/30/2014
HP961245-012 UNIVERSITY MEDICAL SA 1 07/01/2009 06/30/2014
CENTER CORPORATION
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
1. Definition of Terms
As used in this Solicitation and any resulting Contract, the terms listed below are defined as
follows:
1.1. "Attachment" means any item the Solicitation requires the Offeror to submit as part of the
Offer.
1.2. "Contract" means the combination of the Solicitation, including the Uniform and Special
Instructions to Offerors, the Uniform and Special Terms and Conditions, and the
Specifications and Statement or Scope of Work; the Offer and any Best and Final Offers:
and any Solicitation Amendments or Contract Amendments.
1.3. "Contract Amendment" means a written document signed by the Procurement Officer that
is issued for the purpose of making changes in the Contract.
1.4. "Contractor" means any person who has a Contract with the State.
1.5. "Days" means calendar days unless otherwise specified.
1.6. "Exhibit" means any item labeled as an Exhibit in the Solicitation or placed in the Exhibits
section of the Solicitation.
1.7. "Gratuity" means a payment, loan, subscription, advance, deposit of money, services, or
anything of more than nominal value, present or promised, unless consideration of
substantially equal or greater value is received.
1.8. "Materials" means all property, including equipment, supplies, printing, insurance and
leases of property but does not include land, a permanent interest in land or real property
or leasing space.
1.9. "Procurement Officer" means the person, or his or her designee, duly authorized by the
State to enter into and administer Contracts and make written determinations with respect
to the Contract.
1.10. "Services" means the furnishing of labor, time or effort by a contractor or subcontractor
which does not involve the delivery of a specific end product other than required reports
and performance, but does not include employment agreements or collective bargaining
agreements.
1.11. "Subcontract" means any Contract, express or implied, between the Contractor and
another party or between a subcontractor and another party delegating or assigning, in
whole or in part, the making or furnishing of any material or any service required for the
performance of the Contract.
1.12. "State" means the State of Arizona and Department or Agency of the State that executes
the Contract.
1,13. "State Fiscal Year' means the period beginning with July 1 and ending June 30.
2. Contract Interpretation
2.1. Arizona Law. The Arizona law applies to this Contract including, where applicable, the
Uniform Commercial Code as adopted by the State of Arizona and the Arizona
Procurement Code, Arizona Revised Statutes (A.R.S.) Title 41, Chapter 23, and its
implementing rules, Arizona Administrative Code (A.A.C.) Title 2, Chapter 7.
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UNIFORM TERMS AND CONDITIONS
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2.2. implied Contract Terms. Each provision of law and any terms required by law to be in this
Contract are a part of this Contract as if fully stated in it.
2.3. Contract Order of Precedence, In the event of a conflict in the provisions of the Contract,
as accepted by the State and as they may be amended, the following shall prevail in the
order set forth below;
2.3.1. Special Terms and Conditions;
2.3.2. Uniform Terms and Conditions;
2.3.3. Statement or Scope of Work;
2.3.4. Specifications;
2.3.5. Attachments;
2.3.6. Exhibits;
2.3.7. Documents referenced or included in the Solicitation.
2.4. Relationship of Parties. The Contractor under this Contract is an independent Contractor.
Neither party to this Contract shall be deemed to be the employee or agent of the other
party to the Contract.
2.5. Severabilitv. The provisions of this Contract are severable. Any term or condition
deemed illegal or invalid shall not affect any other term or condition of the Contract.
2.6. No Parole Evidence. This Contract is intended by the parties as a final and complete
expression of their agreement. No course of prior dealings between the parties and no
usage of the trade shall supplement or explain any terms used in this document and no
other understanding either oral or in writing shall be binding.
2.7. No Waiver. Either party's failure to insist on strict performance of any term or condition of
the Contract shall not be deemed a waiver of that term or condition even if the party
accepting or acquiescing in the nonconforming performance knows of the nature of the
performance and fails to object to it.
3, Contract Administration and Operation
3.1. Records. Under A.R.S. § 35-214 and § 35-215, the Contractor shall retain and shall
contractually require each subcontractor to retain all data and other "records" relating to
the acquisition and performance of the Contract for a period of five years after the
completion of the Contract. All records shall be subject to inspection and audit by the
State at reasonable times. Upon request, the Contractor shall produce a legible copy of
any or all such records.
3.2. Non-Discrimination. The Contractor shall comply with State Executive Order No. 2009-09
and all other applicable Federal and State laws, rules and regulations, including the
Americans with Disabilities Act.
3.3. Audit. Pursuant to ARS § 35-214, at any time during the term of this Contract and five (5)
years thereafter, the Contractor's or any subcontractor's books and records shall be
subject to audit by the State and, where applicable, the Federal Government, to the extent
that the books and records relate to the performance of the Contract or Subcontract.
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
3.4. Facilities Inspection and Materials Testing. The Contractor agrees to permit access to its
facilities, subcontractor facilities and the Contractor's processes or services, at
reasonable times for inspection of the facilities or materials covered under this Contract.
The State shall also have the right to test, at its own cost, the materials to be supplied
under this Contract. Neither inspection of the Contractors facilities nor materials testing
shall constitute final acceptance of the materials or services. If the State determines non-
compliance of the materials, the Contractor shall be responsible for the payment of all
costs incurred by the State for testing and inspection.
3.5. Notices. Notices to the Contractor required by this Contract shall be made by the State to
the person indicated on the Offer and Acceptance form submitted by the Contractor
unless otherwise stated in the Contract. Notices to the State required by the Contract
shall be made by the Contractor to the Solicitation Contact Person indicated on the
Solicitation cover sheet, unless otherwise stated in the Contract. An authorized
Procurement Officer and an authorized Contractor representative may change their
respective person to whom notice shall be given by written notice to the other and an
amendment to the Contract shall not be necessary.
3.6. Advertising, Publishing and Promotion of Contract. The Contractor shall not use,
advertise or promote information for commercial benefit concerning this Contract without
the prior written approval of the Procurement Officer,
3.7. Property of the State. Any materials, including reports, computer programs and other
deliverables, created under this Contract are the sole property of the State. The
Contractor is not entitled to a patent or copyright on those materials and may not transfer
the patent or copyright to anyone else. The Contractor shall not use or release these
materials without the prior written consent of the State.
3.8. Ownership of Intellectual Property. Any and all intellectual property, including but not
limited to copyright, invention, trademark, trade name, service mark, and/or trade secrets
created or conceived pursuant to or as a result of this contract and any related
subcontract ("Intellectual Property"), shall be work made for hire and the State shall be
considered the creator of such Intellectual Property. The agency, department, division,
board or commission of the State of Arizona requesting the issuance of this contract shall
own (for and on behalf of the State) the entire right, title and interest to the Intellectual
Property throughout the world. Contractor shall notify the State, within thirty (30) days, of
the creation of any Intellectual Property by it or its subcontractor(s). Contractor, on behalf
of itself and any subcontractor(s), agrees to execute any and all document(s) necessary
to assure ownership of the Intellectual Property vests in the State and shall take no
affirmative actions that might have the effect of vesting all or part of the Intellectual
Property in any entity other than the State. The Intellectual Property shall not be disclosed
by contractor or its subcontractor(s) to any entity not the State without the express written
authorization of the agency, department, division, board or commission of the State of
Arizona requesting the issuance of this contract.
3.9. Federal Immigration and Nationality Act. The contractor shall comply with all federal,
state and local immigration laws and regulations relating to the immigration status of their
employees during the term of the contract. Further, the contractor shall flow down this
requirement to all subcontractors utilized during the term of the contract. The State shall
retain the right to perform random audits of contractor and subcontractor records or to
inspect papers of any employee thereof to ensure compliance. Should the State
determine that the contractor and/or any subcontractors be found noncompliant, the State
may pursue all remedies allowed by law, including, but not limited to; suspension of work,
termination of the contract for default and suspension and/or debarment of the contractor.
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
3.10. E-Verify Requirements. In accordance with A.R.S. § 41-4401, Contractor warrants
compliance with all Federal immigration laws and regulations relating to employees and
warrants its compliance with Section A.R.S. § 23-214, Subsection A.
3.11. Offshore Performance of Work Prohibited.
Any services that are described in the specifications or scope of work that directly serve
the State of Arizona or its clients and involve access to secure or sensitive data or
personal client data shall be performed within the defined territories of the United States.
Unless specifically stated otherwise in the specifications, this paragraph does not apply to
indirect or 'overhead' services, redundant back-up services or services that are incidental
to the performance of the contract. This provision applies to work performed by
subcontractors at all tiers.
4. Costs and Payments
4.1. Payments. Payments shall comply with the requirements of A.R.S. Titles 35 and 41, Net
30 days. Upon receipt and acceptance of goods or services, the Contractor shall submit
a complete and accurate invoice for payment from the State within thirty (30) days.
4.2, Delivery. Unless stated otherwise in the Contract, all prices shall be F.O.B. Destination
and shall include all freight delivery and unloading at the destination.
4.3. Applicable Taxes.
4.3.1. Payment of Taxes. The Contractor shall be responsible for paying all applicable
taxes.
4.3.2. State and Local Transaction Privilege Taxes. The State of Arizona is subject to
all applicable state and local transaction privilege taxes. Transaction privilege
taxes apply to the sale and are the responsibility of the seller to remit. Failure to
collect such taxes from the buyer does not relieve the seller from its obligation to
remit taxes.
4.3.3. Tax Indemnification. Contractor and all subcontractors shall pay all Federal, state
and local taxes applicable to its operation and any persons employed by the
Contractor. Contractor shall, and require all subcontractors to hold the State
harmless from any responsibility for taxes, damages and interest, if applicable,
contributions required under Federal, and/or state and local laws and regulations
and any other costs including transaction privilege taxes, unemployment
compensation insurance, Social Security and Worker's Compensation.
4.3.4. IRS W9 Form. In order to receive payment the Contractor shall have a current
I.R.S. W9 Form on file with the State of Arizona, unless not required by law.
4.4. Availability of Funds for the Next State fiscal year. Funds may not presently be available
for performance under this Contract beyond the current state fiscal year. No legal liability
on the part of the State for any payment may arise under this Contract beyond the current
state fiscal year until funds are made available for performance of this Contract.
4.5. Availability of Funds for the current State fiscal year. Should the State Legislature enter
back into session and reduce the appropriations or for any reason and these goods or
services are not funded, the State may take any of the following actions:
4.5.1. Accept a decrease in price offered by the contractor;
4.5.2. Cancel the Contract; or
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
4.5.3. Cancel the contract and re-solicit the requirements.
5. Contract Changes
5.1. Amendments. This Contract is issued under the authority of the Procurement Officer who
signed this Contract. The Contract may be modified only through a Contract Amendment
within the scope of the Contract. Changes to the Contract, including the addition of work
or materials, the revision of payment terms, or the substitution of work or materials,
directed by a person who is not specifically authorized by the procurement officer in writing
or made unilaterally by the Contractor are violations of the Contract and of applicable law.
Such changes, including unauthorized written Contract Amendments shall be void and
without effect, and the Contractor shall not be entitled to any claim under this Contract
based on those changes.
5.2. Subcontracts. The Contractor shall not enter into any Subcontract under this Contract for
the performance of this contract without the advance written approval of the Procurement
Officer. The Contractor shall clearly list any proposed subcontractors and the
subcontractor's proposed responsibilities. The Subcontract shall incorporate by reference
the terms and conditions of this Contract.
5.3. Assignment and Delegation. The Contractor shall not assign any right nor delegate any
duty under this Contract without the prior written approval of the Procurement Officer. The
State shall not unreasonably withhold approval.
6. Risk and Liability
6.1. Risk of Loss: The Contractor shall bear all loss of conforming material covered under this
Contract until received by authorized personnel at the location designated in the purchase
order or Contract. Mere receipt does not constitute final acceptance. The risk of loss for
nonconforming materials shall remain with the Contractor regardless of receipt.
6.2. Indemnification
6.2.1. Contractor/Vendor Indemnification (Not Public Agency) The parties to this
contract agree that the State of Arizona, its departments, agencies, boards and
commissions shall be indemnified and held harmless by the contractor for the
vicarious liability of the State as a result of entering into this contract. However,
the parties further agree that the State of Arizona, its departments, agencies,
boards and commissions shall be responsible for its own negligence. Each party
to this contract is responsible for its own negligence.
6.2.2. Public Agency Language Only Each party (as Indemnitor) agrees to indemnify,
defend, and hold harmless the other party (as 'indemnitee') from and against any
and all claims, losses, liability, costs, or expenses (including reasonable
attorney's fees) (hereinafter collectively referred to as 'claims') arising out of
bodily injury of any person (including death) or property damage but only to the
extent that such claims which result in vicarious/derivative liability to the
indemnitee, are caused by the act, omission, negligence, misconduct, or other
fault of the indemnitor, its officers, officials, agents, employees, or volunteers."
6.3. Indemnification - Patent and Copyright. The Contractor shall indemnify and hold harmless
the State against any liability, including costs and expenses, for infringement of any
patent, trademark or copyright arising out of Contract performance or use by the State of
materials furnished or work performed under this Contract. The State shall reasonably
notify the Contractor of any claim for which it may be liable under this paragraph. If the
contractor is insured pursuant to A.R.S. § 41-621 and § 35-154, this section shall not
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
apply.
6.4. Force Maieure.
6.4.1 Except for payment of sums due, neither party shall be liable to the other nor
deemed in default under this Contract if and to the extent that such party's
performance of this Contract is prevented by reason of force majeure. The term
"force majeure" means an occurrence that is beyond the control of the party
affected and occurs without its fault or negligence. Without limiting the foregoing,
force majeure includes acts of God; acts of the public enemy; war; riots; strikes;
mobilization; labor disputes; civil disorders; fire; flood; lockouts; injunctions-
intervention-acts; or failures or refusals to act by government authority; and other
similar occurrences beyond the control of the party declaring force majeure which
such party is unable to prevent by exercising reasonable diligence.
6.4.2. Force Majeure shall not include the following occurrences:
6.4.2.1. Late delivery of equipment or materials caused by congestion at a
manufacturer's plant or elsewhere, or an oversold condition of the
market;
6.4.2.2. Late performance by a subcontractor unless the delay arises out of a
force majeure occurrence in accordance with this force majeure term and
condition; or
6.4.2.3. Inability of either the Contractor or any subcontractor to acquire or
maintain any required insurance, bonds, licenses or permits.
6.4.3. If either party is delayed at any time in the progress of the work by force majeure,
the delayed party shall notify the other party in writing of such delay, as soon as is
practicable and no later than the following working day, of the commencement
thereof and shall specify the causes of such delay in such notice. Such notice
shall be delivered or mailed certified-return receipt and shall make a specific
reference to this article, thereby invoking its provisions. The delayed party shall
cause such delay to cease as soon as practicable and shall notify the other party
in writing when it has done so. The time of completion shall be extended by
Contract Amendment for a period of time equal to the time that results or effects
of such delay prevent the delayed party from performing in accordance with this
Contract.
6.4.4. Any delay or failure in performance by either party hereto shall not constitute
default hereunder or give rise to any claim for damages or loss of anticipated
profits if, and to the extent that such delay or failure is caused by force majeure.
6.5. Third Party Antitrust Violations, The Contractor assigns to the State any claim for
overcharges resulting from antitrust violations to the extent that those violations concern
materials or services supplied by third parties to the Contractor, toward fulfillment of this
Contract.
7. Warranties
7.1. Liens. The Contractor warrants that the materials supplied under this Contract are free of
liens and shall remain free of liens.
7.2. Quality, Unless otherwise modified elsewhere in these terms and conditions, the
Contractor warrants that, for one year after acceptance by the State of the materials, they
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
shall be:
7.2.1. Of a quality to pass without objection in the trade under the Contract description;
7.2.2. Fit for the intended purposes for which the materials are used;
7.2.3. Within the variations permitted by the Contract and are of even kind, quantity, and
quality within each unit and among all units;
7.2.4. Adequately contained, packaged and marked as the Contract may require; and
7.2.5. Conform to the written promises or affirmations of fact made by the Contractor.
7.3. Fitness. The Contractor warrants that any material supplied to the State shall fully
conform to all requirements of the Contract and all representations of the Contractor, and
shall be fit for all purposes and uses required by the Contract.
7.4. Inspection/Testing. The warranties set forth in subparagraphs 7.1 through 7.3 of this
paragraph are not affected by inspection or testing of or payment for the materials by the
State.
7.5. Compliance With Applicable Laws. The materials and services supplied under this
Contract shall comply with all applicable Federal, state and local laws, and the Contractor
shall maintain all applicable license and permit requirements.
7.6. Survival of Rights and Obligations after Contract Expiration or Termination.
7.6.1. Contractor's Representations and Warranties. All representations and warranties
made by the Contractor under this Contract shall survive the expiration or
termination hereof. In addition, the parties hereto acknowledge that pursuant to
A.R.S. § 12-510, except as provided in A.R.S. § 12-529, the State is not subject
to or barred by any limitations of actions prescribed in A.R.S., Title 12, Chapter 5.
7.6.2. Purchase Orders. The Contractor shall, in accordance with all terms and
conditions of the Contract, fully perform and shall be obligated to comply with all
purchase orders received by the Contractor prior to the expiration or termination
hereof, unless otherwise directed in writing by the Procurement Officer, including,
without limitation, all purchase orders received prior to but not fully performed and
satisfied at the expiration or termination of this Contract.
8. State's Contractual Remedies
8.1. Right to Assurance. If the State in good faith has reason to believe that the Contractor
does not intend to, or is unable to perform or continue performing under this Contract, the
Procurement Officer may demand in writing that the Contractor give a written assurance
of intent to perform. Failure by the Contractor to provide written assurance within the
number of Days specified in the demand may, at the State's option, be the basis for
terminating the Contract under the Uniform Terms and Conditions or other rights and
remedies available by law or provided by the contract.
8.2. Stop Work Order.
8.2.1. The State may, at any time, by written order to the Contractor, require the
Contractor to stop all or any part, of the work called for by this Contract for
period(s) of days indicated by the State after the order is delivered to the
Contractor. The order shall be specifically identified as a stop work order issued
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UNIFORM TERMS AND CONDITIONS
SOLICITATION NO: ADHS14-00003830
under this clause. Upon receipt of the order, the Contractor shall immediately
comply with its terms and take all reasonable steps to minimize the incurrence of
costs allocable to the work covered by the order during the period of work
stoppage.
8.2.2. If a stop work order issued under this clause is canceled or the period of the order
or any extension expires, the Contractor shall resume work. The Procurement
Officer shall make an equitable adjustment in the delivery schedule or Contract
price, or both, and the Contract shall be amended in writing accordingly.
8.3. Non-exclusive Remedies. The rights and the remedies of the State under this Contract
are not exclusive.
8.4. Nonconforming Tender. Materials or services supplied under this Contract shall fully
comply with the Contract. The delivery of materials or services or a portion • of the
materials or services that do not fully comply constitutes a breach of contract. On delivery
of nonconforming materials or services, the State may terminate the Contract for default
under applicable termination clauses in the Contract, exercise any of its rights and
remedies under the Uniform Commercial Code, or pursue any other right or remedy
available to it.
8.5. Right of Offset. The State shall be entitled to offset against any sums due the Contractor,
any expenses or costs incurred by the State, or damages assessed by the State
concerning the Contractor's non-conforming performance or failure to perform the
Contract, including expenses, costs and damages described in the Uniform Terms and
Conditions.
9. Contract Termination
9,1. Cancellation for Conflict of Interest. Pursuant to A.R.S. § 38-511, the State may cancel
this Contract within three (3) years after Contract execution without penalty or further
obligation if any person significantly involved in initiating, negotiating, securing, drafting or
creating the Contract on behalf of the State is or becomes at any time while the Contract
or an extension of the Contract is in effect an employee of or a consultant to any other
party to this Contract with respect to the subject matter of the Contract. The cancellation
shall be effective when the Contractor receives written notice of the cancellation unless
the notice specifies a later time. If the Contractor is a political subdivision of the State, it
may also cancel this Contract as provided in A.R.S. § 38-511.
9.2. Gratuities. The State may, by written notice, terminate this Contract, in whole or in part, if
the State determines that employment or a Gratuity was offered or made by the
Contractor or a representative of the Contractor to any officer or employee of the State for
the purpose of influencing the outcome of the procurement or securing the Contract, an
amendment to the Contract, or favorable treatment concerning the Contract, including the
making of any determination or decision about contract performance. The State, in
addition to any other rights or remedies, shall be entitled to recover exemplary damages
in the amount of three times the value of the Gratuity offered by the Contractor.
9.3. Suspension or Debarment. The State may, by written notice to the Contractor,
immediately terminate this Contract if the State determines that the Contractor has been
debarred, suspended or otherwise lawfully prohibited from participating in any public
procurement activity, including but not limited to, being disapproved as a subcontractor of
any public procurement unit or other governmental body. Submittal of an offer or
execution of a contract shall attest that the contractor is not currently suspended or
debarred. If the contractor becomes suspended or debarred, the contractor shall
immediately notify the State.
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UNIFORM TERMS AND CONDITIONS
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9.4. Termination for Convenience. The State reserves the right to terminate the Contract, in
whole or in part at any time when in the best interest of the State, without penalty or
recourse. Upon receipt of the written notice, the Contractor shall stop all work, as
directed in the notice, notify all subcontractors of the effective date of the termination and
minimize all further costs to the State. In the event of termination under this paragraph,
all documents, data and reports prepared by the Contractor under the Contract shall
become the properly of and be delivered to the State upon demand. The Contractor shall
be entitled to receive just and equitable compensation for work in progress, work
completed and materials accepted before the effective date of the termination. The cost
principles and procedures provided in A.A.C. R2-7-701 shall apply.
9.5. Termination for Default.
9,5.1. In addition to the rights reserved in the contract, the State may terminate the
Contract in whole or in part due to the failure of the Contractor to comply with any
term or condition of the Contract, to acquire and maintain all required insurance
policies, bonds, licenses and permits, or to make satisfactory progress in
performing the Contract. The Procurement Officer shall provide written notice of
the termination and the reasons for it to the Contractor.
9.5.2. Upon termination under this paragraph, all goods, materials, documents, data
and reports prepared by the Contractor under the Contract shall become the
property of and be delivered to the State on demand.
9.5.3. The State may, upon termination of this Contract, procure, on terms and in the
manner that it deems appropriate, materials or services to replace those under
this Contract. The Contractor shall be liable to the State for any excess costs
incurred by the State in procuring materials or services in substitution for those
due from the Contractor.
9.6. Continuation of Performance Through Termination. The Contractor shall continue to
perform, in accordance with the requirements of the Contract, up to the date of
termination, as directed in the termination notice.
10. Contract Claims
All contract claims or controversies under this Contract shall be resolved according to A.R.S. Title
41, Chapter 23, Article 9, and rules adopted thereunder.
11, Arbitration
The parties to this Contract agree to resolve all disputes arising out of or relating to this contract
through arbitration, after exhausting applicable administrative review, to the extent required by
A.R.S. § 12-1518, except as may be required by other applicable statutes (Title 41).
12. Comments Welcome
The State Procurement Office periodically reviews the Uniform Terms and Conditions and
welcomes any comments you may have. Please submit your comments to: State Procurement
Administrator, State Procurement Office, 100 North 15 t1 Avenue, Suite 201, Phoenix, Arizona,
85007.
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UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
1. Definition of Terms
As used in these Instructions, the terms listed below are defined as follows:
1.1 "Attachment' means any item the Solicitation requires an Offeror to submit as part of the Offer.
1.2 'Best and Final Offer" means a revision to an Offer submitted after negotiations are
completed that contains the Offeror's most favorable terms for price, service, and products to be
delivered. Sometimes referred to as a Final Proposal Revision.
1.3 "Contract' means the combination of the Solicitation, including the Uniform and Special Terms
and Conditions, and the Specifications and Statement or Scope of Work; the Offer, any
Clarifications, and any Best and Final Offers; and any Solicitation Amendments or Contract
Amendments.
1.4 "Contract Amendment' means a written document signed by the Procurement Officer issued for the
purpose of making changes in the Contract.
1.5 "Contractor" means any person who has a Contract with a state governmental unit.
1.6 "Day" means calendar days unless otherwise specified.
1.7 "eProcurement (Electronic Procurement)" means conducting all or some of the procurement function
over the Internet. Point, click, buy and ship Internet technology is replacing paper- based
procurement and supply management business processes. Elements of eProcurement also
include Invitation for Bids, Request for Proposals, and Request for Quotations.
1.8 "Exhibit' means any document or object labeled as an Exhibit in the Solicitation or placed in the
Exhibits section of the Solicitation.
1.9 'Offer" means a response to a solicitation.
1.10 "Offeror means a person who responds to a Solicitation.
1.11 "Person" means any corporation, business, individual, union, committee, club, or other
organization or group of individuals.
1.12 'Procurement Officer" means the person, or his or her designee, duly authorized by the State to
enter into and administer Contracts and make written determinations with respect to the Contract.
1.13 "Solicitation" means an Invitation for Bids ("IFB"), a Request for Technical Offers, a Request for
Proposals ("RFP"), a Request for Quotations ("RFQ"), or any other invitation or request issued by
the purchasing agency to invite a person to submit an offer.
1.14 "Solicitation Amendment" means a change to the Solicitation issued by the Procurement Officer.
1.15 "Subcontract' means any Contract, express or implied, between the Contractor and another party
or between a subcontractor and another party delegating or assigning, in whole or in part, the
making or furnishing of any material or any service required for the performance of the Contract.
1.16 "State" means the State of Arizona and Department or Agency of the State that executes the
Contract.
1

UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
2. Inquiries
2.1 Duty to Examine. It is the responsibility of each Offeror to examine the entire Solicitation, seek
clarification in writing (inquiries), and examine its Offer for accuracy before submitting an Offer,
Lack of care in preparing an Offer shall not be grounds for modifying or withdrawing the
Offer after the Offer due date and time.
2.2 Solicitation Contact Person. Any inquiry related to a Solicitation, including any requests for or
inquiries regarding standards referenced in the Solicitation shall be directed solely to the
Procurement Officers.
2.3 Submission of Inquiries. All inquiries related to the Solicitation are required to be submitted in the
State's eProcurement system. All responses to inquiries will be answered in the State's
eProcurement system. Any inquiry related to the Solicitation should reference the appropriate
solicitation page and paragraph number. Offerors are prohibited from contacting any State
employee other than the Procurement Officer concerning the procurement while the solicitation and
evaluation are in process.
2,4 Timeliness. Any inquiry or exception to the Solicitation shall be submitted as soon as
possible and should be submitted at least seven days before the Offer due date and time for review
and determination by the State. Failure to do so may result in the inquiry not being considered for
a Solicitation Amendment.
2.5 No Right to Rely on Verbal or Electronic Mail Responses, An Offeror shall not rely on verbal or
electronic mail responses to inquiries. A verbal or electronic mail reply to an inquiry does not
constitute a modification of the solicitation.
2.6 Solicitation Amendments. The'Solicitation shall only be modified by a Solicitation Amendment.
2.7 Pre-Offer Conference. If a pre-Offer conference has been scheduled under the Solicitation, the
date, time and location shall appear in the State's eProcurement system. Offerors should raise
any questions about the Solicitation at that time. An Offeror may not rely on any verbal responses to
questions at the conference. Material issues raised at the conference that result in changes to the
Solicitation shall be answered solely through a Solicitation Amendment.
2.8 Persons With Disabilities. Persons with a disability may request a reasonable accommodation,
such as a sign language interpreter, by contacting the Procurement Officer. Requests shall be
made as early as possible to allow time to arrange the accommodation.
3. Offer Preparation
3.1 Electronic Documents. The Solicitation is provided in an electronic format. Offerors are
responsible for clearly identifying any and all changes or modifications to any Solicitation
documents upon submission to the State's °Procurement system. Any unidentified alteration or
modification to any Solicitation, attachments, exhibits, forms, charts or illustrations contained herein
shall be null and void. Offeror's electronic files shall be submitted in a format acceptable to the
State. Acceptable formats include .doc and .docx (Microsoft Word), ,xls and .xlsx (Microsoft
Excel), .ppt and .pptx (Microsoft PowerPoint) and .pdf (Adobe Acrobat). Offerors wishing to
submit files in any other format shall submit an inquiry to the Procurement Officer,
3.2 Evidence of Intent to be Bound. The Offer and Acceptance form within the Solicitation shall be
submitted with the Offer in the State's eProcurement system and shall include a signature by a
person authorized to sign the Offer. The signature shall signify the Offeror's intent to be bound by
the Offer and the terms of the Solicitation and that the information provided is true, accurate and
complete. Failure to submit verifiable evidence of an intent to be bound, such as a signature, shall
result in rejection of the Offer.
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UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
3.3 Exceptions to Terms and Conditions. All exceptions included with the Offer shall be submitted in
the State's eProcurement system in a clearly identified separate section of the Offer in which the
Offeror clearly identifies the specific paragraphs of the Solicitation where the exceptions occur. Any
exceptions not included in such a section shall be without force and effect in any resulting
Contract unless such exception is specifically accepted by the Procurement Officer in a written
statement. The Offeror's preprinted or standard terms will not be considered by the State as a part
of any resulting Contract.
3.3.1 Invitation for Bids. An Offer that takes exception to a material requirement of any part of
the Solicitation, including terms and conditions, shall be rejected.
3.3.2 Request for Proposals. All exceptions that are contained in the Offer may negatively impact
an Offeror's susceptibility for award. An Offer that takes exception to any material
requirement of the solicitation may be rejected.
3.4 Subcontracts, Offeror shall clearly list any proposed subcontractors and the subcontractor's
proposed responsibilities in the Offer.
3.5 Cost of Offer Preparation, The State will not reimburse any Offeror the cost of responding to a
Solicitation.
3.6 Federal Excise Tax. The State is exempt from certain Federal Excise Tax on manufactured goods.
Exemption Certificates will be provided by the State.
3.7 Provision of Tax Identification Numbers. Offerors are required to provide their Arizona Transaction
Privilege Tax Number and/or Federal Tax Identification number in the space provided on the
Offer and Acceptance form.
3.8 Employee Identification. Offeror agrees to provide an employee identification number or social
security number to the State for the purposes of reporting to appropriate taxing authorities, monies
paid by the State under this Contract. If the federal identifier of the Offeror is a social security
number, this number is being requested solely for tax reporting purposes and will be shared only
with appropriate state and federal officials. This submission is mandatory under 26 U.S.C. § 6041A.
3.9 Identification of Taxes in Offer. The State is subject to all applicable state and local transaction
privilege taxes. All applicable taxes shall be identified as a separate item offered in the Solicitation.
When applicable, the tax rate and amount shall be identified on the price sheet.
3.10 Disclosure. If the person submitting this Offer has been debarred, suspended or otherwise lawfully
precluded from participating in any public procurement activity, including being disapproved as a
subcontractor with any federal, state or local government, or if any such preclusion from
participation from any public procurement activity is currently pending, the Offeror shall fully
explain the circumstances relating to the preclusion or proposed preclusion in the Offer.
The Offeror shall set forth the name and address of the governmental unit, the effective
date of the suspension or debarment, the duration of the suspension or debarment, and the
relevant circumstances relating to the suspension or debarment. If suspension or debarment is
currently pending, a detailed description of all relevant circumstances including the details
enumerated above shall be provided.
3.11 Delivery. Unless stated otherwise in the Solicitation, all prices shall be F.O.B. Destination and
shall include all freight, delivery and unloading at the destination(s).
3.12 Federal immigration and Nationality Act. By signing of the Offer, the Offeror warrants that both it
and all proposed subcontractors are in compliance with federal immigration laws and regulations
(FINA) relating to the immigration status of their employees. The State may, at its sole discretion
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UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
require evidence of compliance during the evaluation process. Should the State request evidence
of compliance, the Offeror shall have five days from receipt of the request to supply adequate
information. Failure to comply with this instruction or failure to supply requested information within
the timeframe specified shall result in the Offer not being considered for contract award.
3,13 Offshore Performance of Work Prohibited. Any services that are described in the specifications
or scope of work that directly serve the State or its clients and involve access to secure or
sensitive data or personal client data shall be performed within the defined territories of the
United States. Unless specifically stated otherwise in the specifications, this paragraph does not
apply to indirect or 'overhead' services, redundant back-up services or services that are incidental
to the performance of the contract. This provision applies to work performed by subcontractors
at all tiers. Offerors shall declare all anticipated offshore services in the Offer.
4. Submission of Offer
4.1 Offer Submission, Due Date and Time. Offerors responding to a Solicitation must submit the
Offer electronically through the State's °Procurement system. Offers shall be received before the
due date and time stated in the solicitation. Offers submitted outside of the State's
eProcurement system or those that are received after the due date and time shall be rejected.
4.2 Offer and Acceptance. Offers shall include a signed Offer and Acceptance form. The Offer and
Acceptance form shall be signed with a signature by the person authorized to sign the Offer, and
shall be submitted in the State's eProcurement system with the Offer no later than the
Solicitation due date and time. Failure to return an Offer and Acceptance form may result in
rejection of the Offer.
4.3 Solicitation Amendments. A Solicitation Amendment shall be acknowledged in the State's
eProcurement system no later than the Offer due date and time. Failure to acknowledge a
Solicitation Amendment may result in rejection of the Offer.
4.4 Offer Amendment or Withdrawal. An Offer may not be amended or withdrawn after the Offer due
date and time except as otherwise provided under applicable law.
4.5 Confidential Information. If an Offeror believes that any portion of an Offer, protest, or
correspondence contains a trade secret or other proprietary information, the Offeror shall clearly
designate the trade secret and other proprietary information, using the term "confidential." An
Offeror shall provide a statement detailing the reasons why the information should not be
disclosed including the specific harm or prejudice that may arise upon disclosure. The
Procurement Officer shall review all requests for confidentiality and provide a written
determination. Until a written determination is made, a Procurement Officer shall not disclose
information designated as confidential except to those individuals deemed to have a legitimate
State interest. In the event the Procurement Officer denies the request for confidentiality, the
Offeror may appeal the determination to the State Procurement Administrator within the time
specified in the written determination. Contract terms and conditions, pricing, and information
generally available to the public are not considered confidential information.
4,6 Public Record. All Offers submitted and opened are public records and must be retained by the
State for six years. Offers shall be open and available to public inspection through the State's
eProcurement system after Contract award, except for such Offers deemed to be confidential by
the State.
4.7 Non-collusion, Employment, and Services. By signing the Offer and Acceptance form or other
official contract form, the Offeror certifies that:
4.7.1 The Offeror did not engage in collusion or other anti-competitive practices in connection with
the preparation or submission of its Offer; and
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UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
4.7.2 The Offeror does not discriminate against any employee or applicant for
employment or person to whom it provides services because of race, color, religion, sex,
national origin, or disability, and that it complies with an applicable federal, state and local
laws and executive orders regarding employment.
5. Evaluation
5.1 Unit Price Prevails. In the case of discrepancy between the unit price or rate and the
extension of that unit price or rate, the unit price or rate shall govern.
5.2 Taxes. If the products and/or services specified require transaction privilege or use taxes, they
shall be described and itemized separately on the Offer. Arizona transaction privilege and use
taxes shall not be considered for evaluation.
5.3 Prompt Payment Discount. Prompt payment discounts of thirty (30) days or more set forth in an
Offer shall be deducted from the Offer for the purpose of evaluating that price.
5.4 Late Offers. An Offer submitted after the exact Offer due date and time shall be rejected.
5.5 Disqualifications. An Offeror (including each of its principals) who is currently debarred,
suspended or otherwise lawfully prohibited from any public procurement activity shall have its Offer
rejected.
5.6 Offer Acceptance Period. An Offeror submitting an Offer under the Solicitation shall hold its Offer
open for the number of days from the Offer due date that is stated in the Solicitation. If the
Solicitation does not specifically state a number of days for Offer acceptance, the number of
days shall be one hundred twenty (120). If a Best and Final Offer is requested pursuant to a
Request for Proposals, an Offeror shall hold its Offer open for one hundred twenty (120) days from
the Best and Final Offer due date.
5.7 Waiver and Rejection Rights. Notwithstanding any other provision of the Solicitation, the State
reserves the right to:
5.7.1 Waive any minor informality;
5.7.2 Reject any and all Offers or portions thereof; or
5.7.3 Cancel the Solicitation.
6. Award
6.1 Number of Types of Awards. The State reserves the right to make multiple awards or to award
a Contract by individual line items or alternatives, by group of line items or alternatives, or to make
an aggregate award, or regional awards, whichever is most advantageous to the State.
6.2 Contract Inception. An Offer does not constitute a Contract nor does it confer any rights on the
Offeror to the award of a Contract. A Contract is not created until the Offer is accepted in writing
by the Procurement Officer's signature on the Offer and Acceptance form. A notice of award or
of the intent to award shall not constitute acceptance of the Offer.
6.3 Effective Date. The effective date of the Contract shall be the date that the Procurement Officer
signs the Offer and Acceptance form or other official contract form, unless another date is
specifically stated in the Contract.
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UNIFORM INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS14-00003830
7. Protests
7.1 A protest shall comply with and be resolved according to Arizona Revised Statutes Title 41, Chapter
23, Article 9 and rules adopted thereunder. Protests shall be in writing and be filed with both the
Procurement Officer of the purchasing agency and with the State Procurement Administrator. A
protest of the Solicitation shall be received by the Procurement Officer before the Offer due date. A
protest of a proposed award or of an award shall be filed within ten (10) days after the Procurement
Officer makes the procurement file available for public inspection. A protest shall include:
7.1.1 The name, address, email address and telephone number of the interested party;
7.1.2 The signature of the interested party or its representative;
7.1.3 Identification of the purchasing agency and the Solicitation or Contract number;
7.1.4 A detailed statement of the legal and factual grounds of the protest including copies of
relevant documents; and
7.1.5 The form of relief requested.
8. Comments Welcome
The State Procurement Office periodically reviews the Uniform Instructions to Offerors and
welcomes any comments you may have. Please submit your comments to: State Procurement
Administrator, State Procurement Office, 100 North 15th Avenue, Suite 201, Phoenix, Arizona,
85007.
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SPECIAL INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS-00003830
1. Pre-Offer Conference:
Prospective Offerors are invited to attend a Pre-Offer Conference, The date, time and location of this Conference
are indicated on the Solicitation cover sheet. The purpose of this Conference will be to clarify the contents of this
Request for Proposal (REP) in order to prevent any misunderstanding of ADHS's position. Any doubt as to the
requirements of this RFP or any apparent omission or discrepancy should be presented to ADHS at this
conference. ADHS will then determine the appropriate action necessary, if any, and may issue a written
amendment to the REP. Oral statements or instructions shall not constitute an amendment to this REP.
2. Proposal Requirements:
One electronic copy of the Proposal shall be submitted in the ProcureAZ e-procurement system as
attachments in the acceptable format specified below. Acceptable formats include .doc document
(Microsoft Word 2000, XP, or 2003), .xls spreadsheet (Microsoft Excel 2000, XP, or 2003) and .pdf (Adobe
Acrobat portable documents format).
The responses shall be typed using a 12-point font and single spaced. Each proposal shall include an
attachment for each response section. The material should be sequenced and organized as outlined
below and related to the RFP. Failure to include the requested information may have a negative impact on
the evaluation of the Offeror's proposal. Offerors shall copy ProcureAZ Attachments to their own
computer, save the information entered, and submit the completed information as a new, appropriately re-
named Attachment in ProcureAZ. ProcureAZ will not save information entered directly on the
Attachments. On each document, insert a Footer that specifies: Name of the Offeror, Name of the
Attachment, the Solicitation Number, and Page Number. ADHS will not provide any reimbursement for the
cost of developing in response to this REP. The Offer shall include at least the following information:
2.1 Table of Contents: The Offeror shall provide page numbers for each section of their proposal;
2.2 Executive Summary: A brief overview of the project as described in the Method of Approach. The Executive
Summary shall be no more than two (2) pages;
2.3 Method of Approach (Methodology):
The Offeror shall:
2.3.1 The Offeror shall prepare and submit a written narrative to include at a minimum, the following:
2.3.1.1 The method of approach that will be used to provide the services to perform the Tasks as
described in the Scope of Work and Special Terms and Conditions;
2.3.1.2 A detailed description of the projected number of clients the Offeror is able to serve and
the areas of the State in which the Offeror intends to provide service;
2.3.1.3 Details related to the scope of any training sessions to be provided including, but not
limited to, length of time, materials, equipment and optimal number of attendees per
training session;
2.3.1.4 All plans as detailed in the Scope of Work, Requirements section; and
2,3.1.5 Submit three (3) examples of prior projects similar to those as described in this
solicitation including but not limited to, a description of the work performed, the method
used to complete the project, recommendations made to the client's process and project
outcome. The ADHS may not be used as the only example of prior projects; other
examples of similar projects shall be included. Provide the name of the organization,
contact person, title, telephone number, fax number, address and e-mail address for
each example as a reference.

SPECIAL INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS-00003830
2.4 Experience and Expertise to include at a minimum:
2.4.1 A description of Offeror's experience and expertise regarding the services offered including, but not
limited to, company history, location, number of years in business, types of services provided,
number of current full and part-time employees, and number of current clients. Offeror shall provide
a statement of mission, vision and guiding principles for the provision of the services in the
Solicitation;
2.4.2 Resumes or curriculum vitae for key personnel, as defined in the Special Terms and Conditions,
responsible for delivery of services. Provide resumes for existing staff that will be part of the project
and job descriptions for positions to be filled. Describe staff accountabilities and expertise. List how
much time each person will spend on the project. Resumes shall include name, title, key
responsibilities and previous experiences that are relative to that field, Include all professional
licensure, certifications, experience, educational history, professional awards and publications; and
2.4.3 Technical Qualifications: Offerors shall identify a Project Manager who shall be the primary contact
person for the ADHS Program Unit Manager in discussing work that needs to be completed.
Offerors shall provide a detailed description of the Project Manager's function and how they will
accomplish the minimum tasks listed herein. The Project Manager shall, at a minimum:
2.4.3.1 Serve as a primary day-to-day contact with the ADHS Program Unit Manager;
2.4.3.2 Attend, lead and prepare materials for meetings as requested;
2.4.3.3 Ensure all necessary operational components are completed prior to implementation;
2.4.3.4 Troubleshoot and correct problems after implementation;
2.4.3.5 Designate an alternate contact when the Project Manager is unavailable; and
2.4.3.6 Assure that the Offeror, as well as any subcontractors, fulfills their duties and
responsibilities under the Contract; and delivers required documents to the ADHS,
2.4.4 Provide three (3) references including past similar contracts that support your company's abilities to
provide the proposed services. Use the format on Attachment B to include the Contract Title, a
description of the services performed, Contract Term/Dates of Work, Reference Company, the
Telephone Number, the Contact Person related to the referenced Contract and the Address with an
authorized signature from reference. ADHS personnel shall not be provided as a reference.
2.5 Pricing
2.5.1 Complete Item Pricing (located and completed in ProcureAZ under the Items Tab) by providing all-
inclusive hourly rates for:
SERVICE DESCRIPTION UNIT OF MEASURE
Regular Home Visit Per Visit
Out of Town Home Visits (All class of visit) Thirty
(30) or more miles from start point (home/office) Per Visit
Out of County Home Visits(All class of visits) Per Visit
Interim Local Home Visits Per Visit
Shadowing Local Home Visits Per Visit
Family Local Home Visits Per Visit
Multi-Disciplinary Staffing Local Home Visits Per Visit
NICP/ Other Sponsored Training — Local Per Person/Per Day
NICP/ Other Sponsored Training - Non Local Per Person/Per Day
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SPECIAL INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS-00003830
Newborn Screening Follow-up Per Visit
Low Risk Letter Per Letter
2.6 Offeror shall print Attachment A, Offer and Acceptance, complete, sign, and upload into the "Attachments
Tab" in ProcureAZ;
2.7 Offeror shall print Attachment B, References, complete, have authorized reference sign and date, and
upload into the "Attachments Tab" in ProcureAZ;
2.8 Offeror shall print Attachment C, Notices, Correspondence, Reports and Payments, complete, and upload
into the "Attachments Tab" in ProcureAZ:
3. Proposal Opening:
Offers received by the due date and time will be opened on ProcureAZ. The name of each Offeror will be publicly
available. Offers will not be subject to public inspection until after Contract award.
4. Responsibility, Responsiveness and Susceptibility:
In accordance with A.R.S. 41-2534(G), A.A.C. R2-7-C311, A.A.C. R2-7-C312 and R2-7-C316, the State shall
consider, at a minimum, the following criteria when determining Offeror's responsibility, as well, as the proposal's
responsiveness and susceptibility for contract award.
4.1 Whether the Offeror has had a contract within the last five (5) years that was terminated for cause due to
breach or similar failure to comply with the terms of the contract;
4.2 Whether the Offeror's record of performance includes factual evidence of failure to satisfy the terms
of the Offeror's agreements with any party to a contract. Factual evidence may consist of documented
vendor performance reports, customer complaints and/or negative references; and
4.3 Whether the Offeror is legally qualified to contract with the State and the Offeror's financial,
business, personnel, or other resources, including subcontractors;
4.3.1 Legally qualified includes if the vendor or if key personnel have been debarred, suspended or
otherwise lawfully prohibited from participating in any public procurement activity, including but
not limited to, being disapproved as a subcontractor of any public procurement unit or other
governmental body.
4.4 Whether the Offeror promptly supplied all requested information concerning its responsibility;
4.5 Whether the Offer was sufficient to permit evaluation by the State, in accordance with the evaluation
criteria identified in this Solicitation or other necessary offer components. Necessary offer components
include: attachments, documents or forms to be submitted with the offer, an indication of the intent to be
bound, reasonable or acceptable approach to perform the Scope of Work, acknowledged Solicitation
Amendments, references to include experience verification, adequacy of financial/business/personal or
other resources to include a performance bond and stability including subcontractors and any other data
specifically requested in the Solicitation;
4.6 Whether the Offer was in conformance with the requirements contained in the Scope of Work, Terms and
Conditions, and Instructions for the Solicitation including its Amendments and all documents incorporated
by reference;
4.7 Whether the Offer limits the rights of the State;
4.8 Whether the Offer includes or is subject to unreasonable conditions, to include conditions upon
the State necessary for successful Contract performance. The State shall be the sole determiner as to
the reasonableness of a condition;
4.9 Whether the Offer materially changes the contents set forth in the Solicitation, which includes the
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SPECIAL INSTRUCTIONS TO OFFERORS
SOLICITATION NO: ADHS-00003830
Scope of Work, Terms and Conditions, or Instructions; and
4.10 Whether the Offeror provides misleading or inaccurate information.
6. Evaluation Criteria:
In accordance with the A.R,S. § 41-2534, Competitive Sealed Proposals, awards shall be made to the responsible
Offeror(s) whose proposal(s) is(are) determined in writing to be the most advantageous to the ADHS based upon
the evaluation criteria listed below. The evaluation factors are listed in their relative order of importance.
Exceptions to Terms and Conditions, as stated in the Uniform Instructions Section C.4, will impact an Offeror's
susceptibility for award.
5.1 Method of Approach (Methodology),
5.2 Experience and Expertise; and
5,3 Cost.
6. Discussion:
In accordance with ARS, §41-2534, after the initial receipt of proposals, the ADHS reserves the option to conduct
discussions with those Offerors who submit proposals determined by the ADHS to be reasonably susceptible of
being selected for award regarding the Contract and the relative methods of approach for furnishing the required
services.
7. Inclusive Offerors:
Offerors are encouraged to make every effort to utilize subcontractors that are small, women- and/or minority-
owned business enterprises. Offerors who are committing a portion of their work to such subcontractors shall
provide the name of the subcontractor, which of the following categories apply: small, women- and/or minority-
owned business, the specific services or work to be performed, the percentage of work or services to be provided
by the subcontractor, and how this effort will be administered and managed, including reporting requirements.
8. Offshore Performance of Work Prohibited:
Any services that are described in the specifications or scope of work that directly serve the State of Arizona or its
clients and involve access to secure or sensitive data or personal client data shall be performed with the defined
territories of the United States. Unless specifically stated otherwise in the specifications, this paragraph does not
apply to indirect or 'overhead' services, redundant back-up services or services that are incidental to the
performance of the Contract. This provision applies to work performed by subcontractors at all tiers. Offerors
shall declare all anticipated offshore services in the proposal.
9. Compliance with A.R.S. §41-4401:
By submission of the offer, the Offeror warrants that the Offeror and all proposed subcontractors are and shall
remain in compliance with all federal, state and local immigration laws and regulations relating to the immigration
status of their employees. The State may, at its sole discretion require evidence of compliance. The Offeror shall
have five (5) days from receipt of the request to supply adequate information. Failure to comply with this
instruction or failure to supply requested information within the timeframe specified shall result in the offer not
being considered for Contract award.
10. Questions:
All questions regarding this solicitation shall be submitted within the ProcureAZ system no later than five (5)
calendar days prior to the RFP due date.
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