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Agreement No.14071-SS Bull HN Information Systems Inc. 285 Billerica Road, U.S. Finance Chelmsford, MA 01824-4174 PRODUCT SCHEDULE/AGREEMENT AMENDMENT Customer/Address:_ Maricopa County Sheriff’s Office, 550 West Jackson St., Phoenix, AZ 85003_ The Agreement between Bull and Customer dated __ applies to the following items ordered by Customer. 1. Order Information The following information pertains, as applicable, to this order: 1.1 Maintenance Service Information/Options A. Service Codes: SM = Standard Maintenance (Basic or Silver Support) Billing codes: A = Annual, M = Monthly, O = One Time B. Warranty Service Option (WSO) = For onsite equipment maintenance service (instead of mail-in) during the warranty period. (One-Time Charge) C. D. Enter Optional Extended On-Site or Remote On-Line Hardware Support Coverage Codes: ____________________________________ (Surcharges for Scheduled Extended On-Site Maintenance Period(s) codes = 1A, 1B, 1C, 2A, 2B, 3A, or 3B and Extended Remote On- Line Support code = 4R are NOT INCLUDED in Section 4) 1.2 Software Product CODES: A. License Codes: AB = Annual (Includes Basic or Bronze Support) IB1 = Initial (Includes 1 year Basic or Silver Support) AC = Annual (Includes Comprehensive or Silver Support) IC90 = Initial (Includes 90 days Comprehensive or Silver Support) MB = Monthly (Includes Basic or Bronze Support) IC1 = Initial (Includes 1 year Comprehensive or Silver Support) MC = Monthly (Includes Comprehensive or Silver Support) IC2 = Initial (Includes 2 years Comprehensive or Silver Support) I = Initial (Support not included) IB0 = Basic Support offered; if initial license is contracted, support is chargeable IC0 = Comprehensive Support offered; if initial license is contracted, support is chargeable B. Billing Codes: A = Annual, M = Monthly C. S = System Software Products 1.3 General Codes: N/C = No Charge, N/A = Not Applicable, N/O = Not Offered, NSC = No Separate Charge 2. Agreement Amendment: If using this document to order additional products or services or to modify Customer’s Agreement: (i) both parties must sign below (ii) it is accepted when it is signed by Bull and (iii) all other terms and conditions of the Agreement remain in effect. 3. Other Documents Title Form No. Date CUSTOMER ACKNOWLEDGES READING THIS AMENDMENT INCLUDING ITS “OTHER DOCUMENTS”. Customer Bull HN Information Systems Inc. By___________________________________________________________ By_______________________________________________________________ (Authorized Signature) (Date) (Authorized Signature) (Acceptance Date) Product Schedule/Agreement Amendment Page 1 of 3 Printed in U.S.A SC-670 X.1 10/01 (Print Name and Title) (Print Name and Title) Installation Address: _ 4. Equipment Schedule System No.:New_ Maintenance Service Warranty Basic or Group/ Silver Spt. Billing Service WSO Qty Model No. and Description Period Charge Code Code Charge (Basic Maintenance) (WSO Charge) Note: These totals EXCLUDE any surcharges which will be added if the Customer has elected any optional On-Site or Remote On-Line coverage(s) in 1.1C Standard Remedial Hardware Maintenance services are provided under Basic or Silver support offerings as determined by Product Line. Product Schedule/Agreement Amendment Page 2 of 3 6/01 SC-670 X.1 Installation Adresss:_____ 5. Software Product Schedule: - System No. ________ (if different) (P = Primary, S = Secondary, L1 = Level 1, L2 = Level 2 - Central System type: ____ PG = Point Guard, T = Team, O = Other) - Related System No. (to above) ____ Total Charge(s) and Billing Code for Support Compre- Comprehen- License Basic or hensive or sive Plus or Other Billing Qty. Product No. and Description S Code Bronze Silver Gold Code Software Support services are provided under Basic, Comprehensive, & Comprehensive Plus; or Bronze, Silver, & Gold as determined by Product Line Product Schedule/Agreement Amendment Page 3 of 3 6/01 SC-670 X.1