050514IB.DOC

Informal Meeting Minutes
Monday, May 05, 2014 Board Members
10:00 AM Denny Barney, Chairman, District 1
Steve Chucri, Vice Chairman, District 2
BOARD OF SUPERVISORS Andrew Kunasek, District 3
Maricopa County, Arizona Clint Hickman, District 4
(and the Boards of Directors of the Flood Control District, Mary Rose Wilcox, District 5
Library District, Stadium District, Improvement Districts,
and/or Board of Deposit)
County Manager
Tom Manos
"The mission of Maricopa County is to Clerk of the Board
provide regional leadership and fiscally Fran McCarroll
responsible, necessary public services
to its residents so they can enjoy living
in healthy and safe communities.” Meeting Location
Supervisors' Conference Room
301 W. Jefferson, 10th Floor
Phoenix, AZ 85003
BOARD OF SUPERVISORS
The Board of Supervisors of Maricopa County, Phoenix, Arizona, convened in Informal Session at 10:00
AM on Monday, May 05, 2014, in the Supervisors' Conference Room, 301 W. Jefferson, 10th Floor,
Phoenix, AZ 85003, with the following members present: Denny Barney, Chairman, District 1; Steve Chucri,
Vice Chairman, District 2; Andrew Kunasek, District 3; Clint Hickman, District 4; Mary Rose Wilcox, District
5. Also present: Fran McCarroll, Clerk of the Board; Tom Manos, County Manager; Michelle Wood, Legal
Counsel; and Maria Armstrong, Minutes Coordinator.
PRESENTATION AND ACTION
Management and Budget
1. MARICOPA COUNTY STRATEGIC PLAN FY 2015 -2018
Approve the Maricopa County Strategic Plan for FY 2015 - 2018.
In addition, approve inclusion in the Maricopa County Strategic Plan for FY 2015-2018 the goal to
be determined by McJustice which would identify the target population and percent goal regarding
recidivism. (C-49-14-060-6-00)
Chairman Barney welcomed department heads and elected officials commenting on the
importance of each person’s participation. He recognized and expressed gratitude to the
elected officials present: Paul D. Petersen, Assessor; Michael K. Jeanes, Clerk of Superior
Court; Helen Purcell, Recorder; Charles “Hos” Hoskins, Treasurer; C. Steve McMurry, Presiding
Justice of the Peace; and Dr. Don Covey, Superintendent of Schools.
Tom Manos, County Manager, started by thanking all of the elected officials that participated.
He noted how remarkable it was that everyone was able to come together and participate with
different perspectives and backgrounds. He stated that strategic planning set new goals and
measures, but also served as a practical benefit that was clarified during the last month when
budgets were being negotiated with the departments. Mr. Manos said that he greatly
appreciated the leadership of Chairman Barney in taking the opportunity to meet with all of the
elected officials, and for bringing them into the process. He said that the strategic plan is the
road map guiding the County toward investments for the next year and now the Board of
Supervisors are set to approve a tentative budget on May 19, 2014.

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Monday, May 05, 2014
Page 2 of 6
Mr. Manos stated that there are a number of goals and objectives in the strategic plan that are
well stated and measurable. He suggested that the County review the goals and objectives on
an annual basis for any fine-tuning. Mr. Manos said he agreed with Supervisor Chucri’s
suggestion that the County needs a dashboard report to show the accomplishments on the
goals. Staff is currently working on distributing a quarterly dashboard report so that the data
and progress on the goals and objectives can be easily viewed. He expressed his gratitude to
the Board of Supervisors, his staff and everyone that participated during the process.
Chairman Barney thanked Mr. Manos and stated that the County could not have done the
strategic planning without his leadership. He thanked all of those involved that helped guide the
Board of Supervisors through the process. He said that the strategic plan will give the County a
road map and provide clarity on the budgeting aspect.
Sandi Wilson stated she was pleased to report on the strategic plan progress and was hopeful
the plan would be adopted. She reviewed the following timeline of the process in establishing
the strategic plan:
December 2, 2013 – meeting held where possible action/direction regarding strategic planning
for Maricopa County was discussed.
December 16, 2013 – meeting held where fiscal issues were discussed where Jim Maguire and
Jim Rounds also attended.
March 6, 2014 – meeting held to finalize and discuss draft priorities and goals created from
previous meetings.
March 5, 2014 to May 6, 2014 – Staff worked with department representatives to develop goals
and find a way to measure those particular goals for the Board of Supervisors.
Ms. Wilson said that one of the big accomplishments was going from 10 priorities to 5,
simplifying the process. She said there were 29 goals and the goals have been condensed to
about 14, with some of the goals containing sub-goals. She stated that the key process
participants were: The Board of Supervisors; Elected and Judicial Officials; County Manager;
Clerk of the Board; Kate Blunt and Jack Tevlin (facilitators who helped through the process);
Alan Maguire and Jim Rounds (economists who helped with the fiscal component); and County
Staff. She expressed her gratitude to everyone who helped pull together the goals. She
informed the Board that there are a few goals that will be finalized as certain research is
analyzed.
Ms. Wilson stated that there was no change to the following:
Mission
The Mission of Maricopa County is to provide regional leadership and fiscally responsible,
necessary public services so that residents can enjoy living in a healthy and safe environment.
Vision
Citizens serving citizens by working collaboratively, innovatively, efficiently and effectively. We
will be responsive to our customers while being fiscally prudent.
Values
Public Interest First • Open and Honest • Accountable • Measure Results • Relentless
Improvement Communicate and Collaborate • All People Realize Their Full Potential

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Monday, May 05, 2014
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Ms. Wilson turned the presentation over to Angie Flick, Strategic Business Planning
Administrator, who was new to the position and worked with all of the departments throughout
the process.
Ms. Flick presented the five priorities with their respective goals.
Strategic Priority: SAFE COMMUNITIES - Maricopa County will support safe communities
and neighborhoods by providing access to a timely, integrated, and cost-effective smart justice
system.
Strategic Goal: By end of FY 2018, public safety is enhanced by reducing the number of adult
probationers convicted of a new felony offense to 8% or lower.
Strategic Goal: By end of FY 2018, the overall rate of juvenile recidivism is 20% or less.
Strategic Goal: By end of FY 2017, 90% of Cradles to Crayons youth with petitions filed have
permanency established within 365 days of the petition filing.
Strategic Goal: PLACEHOLDER - By the end of FY 2018, there will be an x% decrease in the
recidivism rate for particular populations to be determined by McJustice and the Re-Entry
Council.
Regarding the recidivism goal Ms. Flick stated that there was significant discussion on what
populations to look at and what the targets should be. The McJustice group will be working with
some smaller committees to develop what the appropriate populations where relevant statistics
can be gathered. Then appropriate measures can be developed.
She explained that the County Indicators are as follows:
Violent Crime Rate • Property Crime Rate • Average length of pre-trail stay in County jail
Number of persons with mental health issues (Rule 11 finding)
Strategic Priority: REGIONAL SERVICES - Maricopa County will provide “Best in Class”
regional services, both mandated and those of concern to citizens. The County will be
coordinating with municipalities, other local jurisdictions, and community-based entities to
consolidate services and avoid duplication, when applicable.
Strategic Goal: By end of CY 2018, 100% of all air quality monitors are in compliance with
federal health standards.
Strategic Goal: By end of FY 2018, 85% or more of citizens indicating satisfaction with the
access to open spaces and parks and recreation lands in Maricopa County.
Strategic Goal: By end of FY 2018, 4-5 year olds in Head Start increase their school readiness
by 60% (on average in the year of their participation in Head Start--based on the State’s
assessment tool).
The County Indicators are as follows:
Coverage levels of immunizations (MMR & Tdap) • Public Health Accreditation
Chairman Barney asked what happens if the federal health standards change.
Angie Flick responded that Air Quality constantly battles with changes and their goal will always
be to meet current standards.

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Monday, May 05, 2014
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Strategic Priority: GOVERNMENT OPERATIONS - Maricopa County will deploy an effective
and efficient infrastructure to implement streamlined policies and procedures to improve
delivery of services and promote a healthy workplace and a fully engaged workforce.
Strategic Goal: By end of FY 2018, 80% or more of County residents indicate trust in County
government.
Strategic Goal: PLACEHOLDER - By the end of FY 2018, Maricopa County’s Employee
Engagement Score (a widely used measure indicating the strength of the workforce) increases
x% from the baseline established in FY 2015.
Ms. Flick stated that there was discussion on Employee Satisfaction versus Employee
Engagement. She said staff will be working with Human Resources to get a better definition
and a good baseline of employee engagement. The targets are not ready at this time and will
be brought back to the Board of Supervisors as part of regular updates.
Strategic Goal: Maricopa County will improve turnaround times and response times through the
use of electronic filings:
a)7.5% increase in electronic recordings through the Recorder’s Office by the end of FY 2018
b) 28% increase in electronic filings through the Clerk of the Superior Court end of FY 2015
2018 (typo within presentation noted)
c) By the end of 2018, the Treasurer’s Office will increase the number of parcels enrolled to
receive paperless statements to 10%. This percentage will be reviewed following a study to be
completed by the end of FY 2016. This goal may get amended as the review process is done.
The County Indicators are as follows:
Citizen Satisfaction with County Performance and County Communication • Voluntary
Employee Turnover Rate
Strategic Priority: GROWTH AND ECONOMIC DEVELOPMENT - Maricopa County will be
innovative in leveraging its resources; adaptive in its regulatory policies and practices; and
proactive in its public relations to attract, promote, and support the growth of business
enterprises to produce a vibrant and balanced regional economy.
Strategic Goal: By 2018, 90% of regulated entities will indicate satisfaction or better regarding
their interactions with Maricopa County’s regulating agencies (as measured by customer
satisfaction surveys).
Strategic Goal: By 2018, 80% of participants completing workforce development training remain
employed after 6 months.
The County Indicators are as follows:
High School Graduation Rate • Employment Levels • Median Home Values • County Per Capita
Income as a percent of US
Strategic Priority: FISCAL STRENGTH AND RESPONSIBILITY - Maricopa County will
continue to efficiently manage County resources and engage in effective fiscal planning with
integrity and transparency. This will promote financial stability and economic prosperity for
Maricopa County residents.
Strategic Goal: By the end of FY 2018, 100% of all County funds will obtain structural balance.

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Monday, May 05, 2014
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Strategic Goal: By the end of FY 2019, Maricopa County’s General Fund Operating reserves
will equal two months of operating expenditures. Ms. Flick referred the Board of Supervisors to
a previous session with Alan Maguire and Jim Rounds on the County’s fiscal position.
The County Indicators are as follows:
Percent of General Fund expenditures going to the State through required contributions and
unfunded mandates.
Supervisor Kunasek stated that it was nice to see the priority and goals boiled down to their
essence. He said it was refreshing to see all of the Elected Officials working together
throughout the process. He expressed his gratitude to everyone for their work.
Supervisor Wilcox stated that she reviewed the strategic plan for FY 2015-2018 and was
pleased with a job well done. She said that brainstorming and putting issues forward was
beneficial to everyone involved with the process. Supervisor Wilcox agreed with Mr. Manos
that reviewing and adding to the goals on a yearly basis is necessary in recognizing changes
within the community. She enjoyed the vision the new Board Members have for their Districts.
She recalled Alan Maguire and Jim Rounds stating that the County has been doing a lot of
things right fiscally, which is a point of pride for Maricopa County. She commended Angie Flick
for her performance through the process. Supervisor Wilcox recalled attending an event for
foster parents and sharing with them about the Crayons2Cradles program. This type of
program is exactly what the community wants. She commended everyone that participated in
the process, particularly the elected officials.
Supervisor Hickman stated he enjoyed looking back at the visions of previous Board Members
and seeing where the current Board Members are taking those visions. He expressed his
gratitude to everyone that participated.
Supervisor Chucri echoed what was already said by other Board Members. He thanked the
staff for their time and Mr. Manos for his leadership on the strategic plan. He said he was
looking forward to the dashboards. He expressed the importance of the milestones and mile
markers that lay ahead for the County.
Chairman Barney concluded by stating that the County now has 5 priorities and 14 goals. The
Board of Supervisors, elected officials and department heads will strategically and methodically
expand on these priorities and goals by refining the strategic plan so it does not go static for the
next four years. He said that the Board of Supervisors want to make sure the priorities and
goals are true indicators the County wants to do, but where the County is going. The Chairman
stated that the Board of Supervisors is sincere in wanting to move the strategic plan forward.
He stated that it is a tacit recognition between the customer who the County serves and those
county employees who are charged with delivering the service. He said he is excited about the
strategic plan and thinks there is work yet to be done in terms of the refinement but it is a good
starting point. He again thanked all that have been involved.
Motion to approve by Supervisor Wilcox.
Supervisor Wilcox said that in her mind the strategic plan is a living, breathing document that
the County can change to fulfill needs. She expressed her gratitude to everyone who
participated.
Motion seconded by Supervisor Chucri.
Ayes: Barney, Chucri, Kunasek, Hickman, Wilcox

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Monday, May 05, 2014
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2. EXECUTIVE SESSION
Vote to convene in Executive Session to consider items on the Executive Agenda dated May 05,
2014, for Board of Supervisors and relevant Special Districts pursuant to statutory authority listed
for each item.
Motion to approve by Supervisor Kunasek, seconded by Supervisor Chucri
Ayes: Barney, Chucri, Kunasek, Hickman, Wilcox
MEETING ADJOURNED
After discussion on the Executive Session, and there being no further business to come before the Board,
the meeting was adjourned.
________________________________
Denny Barney, Chairman of the Board
ATTEST:
_____________________________
Fran McCarroll, Clerk of the Board