MOU MCAO-MCSO DISPATCH SERVICES REV 060414.DOCX

Memorandum of Understanding
for Dispatch Service
Between the
Maricopa County Attorney's Office
and the
Maricopa County Sheriff's Office
I. PARTIES
1. This document constitutes a memorandum of understanding between the
Maricopa County Attorney’s Office (MCAO) and the Maricopa County Sheriff’s
Office (MCSO) concerning MCSO providing the MCAO Investigations Division
with the capability of continuous communication between the MCSO
Communications Center and MCAO employees on duty. MCAO acknowledges
that it is a guest on MCSO’s communication system.
2. The MCSO recognizes that the MCAO Investigations Division is fully accredited
by The Commission on Accreditation for Law Enforcement Agencies, Inc.
(CALEA) and agrees to assist with their continued compliance of all applicable
standards for the Communications function on their behalf.
II. SERVICE LEVEL
1. The MCSO will provide dispatch coverage 7 days a week, 24 hours per day,
which includes dedicated coverage from 6:00 a.m. through 6:00 p.m.,
Monday through Friday.
2. T h e M C S O will report to the MCAO County Attorney dispatch
activity on a monthly basis.
3. The MCSO will establish a separate tracking identifier in its Computer
Aided Dispatch records management system component for the MCAO so
that these activities can be identified, dated, timed, counted and reported.
The CAD Record Management System will include the following agreed-to
components: (e.g. employee name, location, date, time, description.)
4. The MCAO will transfer to the MCSO budget authority to cover the
cost of two (2) emergency dispatcher FTE positions (Attachment A); not
to exceed $139,216.
5. The MCSO will propose to MCAO any cost increase for the coming fiscal
year by December 31, to coincide with the budget process.

Memorandum of Understanding
for Dispatch Service: MCAO – MCSO
Page 2 of 4
6. The communications conducted hereunder will follow procedures as set forth in:
a. Specification of the circumstances requiring radio communications by
MCAO detectives as spelled out in MCAO agency policy;
b. The recording of the status of MCAO detectives when signed on with the
MCSO communications center;
c. The methods to use for identifying detectives (agreed upon call signs)
during radio transmissions; and
d. Communication with interacting agencies, when necessary per MCSO
communications standards.
7. Communications personnel shall have immediate access to at least the following
departmental resources:
a. Visual maps detailing the agency’s service area;
b. Detective status indicator; and
c. Written procedures and telephone numbers for procuring emergency and
necessary external services to the agency.
8. The agency has the capability of immediate playback of recorded telephone and
radio conversations while it maintains a continuous recording of radio
transmissions and emergency telephone conversations within the
communications center. Procedures include the following:
a. A requirement that recordings be retained for a minimum period of thirty
(30) days;
b. Secure handling and storage for recordings; and
c. Criteria and procedures for reviewing recorded conversations.
9. The agency participates in, or has access to any existing local, state, and federal
criminal justice information systems.
10. Security measures for the communication centers are in place that:
a. Limit access to the communication center to authorized personnel in
accordance to MCSO policy;
b. Protect equipment;
c. Provide for backup resources; and
d. Provide security for transmission lines, antennas, and power sources.

Memorandum of Understanding
for Dispatch Service: MCAO – MCSO
Page 3 of 4
11. The agency has an alternate source of electrical power that is sufficient to ensure
continued operation of emergency communication equipment in the event of
failure of the primary power source. A documented inspection and test of the
alternative power source is completed at least monthly or is in conformance with
manufacturer’s recommendations.
12. The agency’s telephone system is designed to separate emergency from non-
emergency calls.
13. The agency has multi-channel mobile or portable radio equipment capable of
two-way operation on the joint public safety frequency or frequencies.
III. COMMENCEMENT AND TERMINATION
This Memorandum of Understanding is effective June 1, 2014 and will continue until
terminated by a 60 - day written notice initiated by either party.
County Attorney Date Sheriff Date
ATTEST:
Chairman, Date Clerk of the Board Date
Board of Supervisors
Approved as to form:
Deputy County Attorney Date

Attachment A
Memorandum of Understanding
for Dispatch Service: MCAO – MCSO
Dispatch Service Costs
Annual Cost: Two (2) Emergency Dispatchers
2 @ 2088 Hours each: $86,110.00 ($20.62/hour avg.)
Overtime: $17,722.00
Variable Benefits: $16,576.00 (19.25%)
Fixed Benefits: $17,808.00
Supplies: $ 1,000.00
Position Annual: $139,216.00