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Special Meeting Minutes Thursday, March 06, 2014 Board Members 10:45 AM Denny Barney, Chairman, District 1 Steve Chucri, Vice Chairman, District 2 BOARD OF SUPERVISORS Andrew Kunasek, District 3 Maricopa County, Arizona Clint Hickman, District 4 (and the Boards of Directors of the Flood Control Mary Rose Wilcox, District 5 District, Library District, Stadium District, Improvement Districts, Housing Authority of Maricopa County, Housing Authority of Maricopa County and/or Board of County Manager Deposit) Tom Manos Clerk of the Board Fran McCarroll "The mission of Maricopa County is to provide regional leadership and fiscally responsible, necessary Meeting Location public services to its residents so County Supervisors Association Office they can enjoy living in healthy 1905 W. Washington, 1st Floor and safe communities” Phoenix, AZ 85009 FLOOD CONTROL DISTRICT The Board of Directors of the Flood Control District of Maricopa County, Phoenix, Arizona, convened in Special Session at 10:45 AM on Thursday, March 6, 2014, in the County Supervisors' Association Office Conference Room, 1905 West Washington, Phoenix, AZ 85003, with the following members present: Denny Barney, Chairman, District 1; Steve Chucri, Vice Chairman, District 2; Andrew Kunasek, District 3; Clint Hickman, District 4; Mary Rose Wilcox, District 5, (entered late). Also present: Fran McCarroll, Clerk of the Board. Tom Manos, County Manager; and Cynthia Kelley, Legal Counsel. Minutes compiled by Shirley Million, Minutes Coordinator. F-1. STRATEGIC PLANNING FOR FLOOD CONTROL DISTRICT Discussion and possible action/direction regarding strategic planning for the Maricopa County Flood Control District. (C-49-14-039-M-00) Angie Flick, Strategic Business Planning Administrator, presented a Draft Priority Statement for the District created by District staff and the Office of Management and Budget. She introduced Kate Blunt who facilitated the discussion of the Strategic Plan for the Flood Control District. The Directors and staff from the Flood Control District discussed how to best identify the Strategic Goals. DRAFT PRIORITY STATEMENT The Maricopa County Flood Control District will reduce existing flood risks to an acceptable level in urban areas and promote future flood risk reduction in rural areas by sustaining the current existing flood control infrastructure, and proactively using the various flood hazard mitigation measures at its disposal. Flood Control District staff presented maps showing the build-out of flood controlling infrastructure over a span of years in Maricopa County. These maps assist in planning which areas may need the most immediate focus. They also supply information for those who own property in the area and who use these maps as they look to possible future use of their property. People who may want to build in floodplains need to know the mitigating risks and about the flood hazards. Special Meeting Minutes Thursday, March 06, 2014 Page 2 of 8 ~ Supervisor Wilcox entered the meeting ~ Flood conditions and risks were discussed. Tim Phillips, Flood Control District General Manager, provided information related to new flood hazards in rural and urban areas. He said it is important to sustain existing infrastructure and determine how much new infrastructure is needed in both areas according to an acceptable level of risk. He explained that the District focuses on four main areas: 1. Identification 2. Regulation 3. Infrastructure 4. Education Attendees considered the current budget funding levels and how projects should be prioritized. They also discussed population growth in certain areas, and how much and where to spend the District funds, with risk being a key issue. After discussion on these topics, the members finalized the Priority Statement and created Draft Strategic Goals as follows: PRIORITY STATEMENT The Maricopa County Flood Control District will continue to work collaboratively in mitigating flood risks using outreach, identification and regulation as well as by utilizing existing infrastructure and planned infrastructure in rural and urban areas, and will do so with consideration towards population growth, development and resource availability. Draft Strategic Goals (current District Goals) 1. By 20__, the District will have conducted engineering inspections on x% of District-maintained non-dam structures completed prior to 1996; and, the District will initiate corrective action on x% of identified deficiencies, extending the useful life of those structures to provide ongoing flood protection to downstream residents. 2. By 20__, the District will increase the accuracy and effectiveness of flood hazard identification for x% of prioritized watershed so that underlying County residents can be best informed of flooding hazards. 3. By 20__, the District will increase County resident’s insurance premium discounts from x% to x% through the National Flood Insurance Program Community Rating System program. 4. By 20__, x% or more of flood control customers who respond to a Customer Satisfaction Survey will indicate satisfaction with the Flood District. 5. By 20__, x% or more of County residents who respond to District social media satisfaction surveys will indicate satisfaction with the District’s use of social media to provide flood hazard education. Draft Strategic Goal (new District Goal) 1. By 20__, reduce existing flood control risks in urban areas by x%; and, reduce flood control risks in rural areas by x%. The Directors also determined that they would need some additional information in order to complete this Strategic Plan. They asked that Mr. Phillips provide the following: Special Meeting Minutes Thursday, March 06, 2014 Page 3 of 8 Flood Control will gather the following information for the County Manager and Board: 1. Map of Maricopa County indicating the areas now protected for the 100-year flood standard, with the populated areas shown as well. 2. Map of Maricopa County indicating the area protected now and with current IGAs for the 100 year flood standard, with populated areas shown as well. 3. Map of Maricopa County indicating the area of the county requiring flood insurance, with populated areas shown as well. Included with this should be data regarding the number of parcels or property owners required to have flood insurance and the category of discount currently available to those property owners. 4. Map of Maricopa County indicating the flood areas identified and as well as the flood areas delineated. MEETING ADJOURNED There being no further business to come before the Board, the meeting was adjourned. ________________________________ Denny Barney, Chairman of the Board ATTEST: _____________________________ Fran McCarroll, Clerk of the Board Special Meeting Minutes Thursday, March 06, 2014 Page 4 of 8 BOARD OF SUPERVISORS The Board of Supervisors of Maricopa County, Phoenix, Arizona, convened in Special Session at 1:30 PM on Thursday, March 6, 2014, in the County Supervisors' Association Office Conference Room, 1905 West Washington, Phoenix, AZ 85003, with the following members present: Denny Barney, Chairman, District 1; Steve Chucri, Vice Chairman, District 2; Andrew Kunasek, District 3; Clint Hickman, District 4; and Mary Rose Wilcox, District 5. Also present: Fran McCarroll, Clerk of the Board. Tom Manos, County Manager; and Cynthia Kelley, Legal Counsel. Minutes compiled by Shirley Million, Minutes Coordinator. Office of Management and Budget 1. STRATEGIC PLANNING FOR MARICOPA COUNTY Discussion and possible action/direction regarding strategic planning for Maricopa County. (C-49-14-038-M-00) Chairman Barney welcomed the other Elected Official in attendance. He explained that the goal in this Strategic Planning effort was to include all of the County Elected Officials in the entire planning and development process. Angie Flick, Strategic Business Planning Administrator, presented a review of previous meetings and accomplishments on the Strategic Planning process for Maricopa County and indicated that this meeting was designed to finalize the goals. Five strategic priorities had previously been developed; now the focus would be on determining the most relevant goals related to each priority. The goals are used to clarify, manage and direct the efforts of the entire County. The group needs to determine the effectiveness of the goals in achieving their desired results, how efficiently and effectively this is being done, and where to focus efforts of needed resources in the future. As the presentation proceeded suggested goals were either determined to be county- wide goals or department specific goals. In either case, the direction provided and the data subsequently gathered would be available as resource material to continue to provide guidance toward the main priorities. Discussion ensued on whether the selection was a right mix of strategic goals, county indicators and/or departmental goals. The following is the final determination of the Priority Statements and the related goals. Staff will work with relevant Offices and departments to suggest timeframes, percentages and other target numbers for the goals which will be presented to the Board at a later date. Mission The Mission of Maricopa County is to provide regional leadership and fiscally responsible, necessary public services so that residents can enjoy living in a healthy and safe environment. Vision Citizens serving citizens by working collaboratively, innovatively, efficiently and effectively. We will be responsive to our customers while being fiscally prudent. Special Meeting Minutes Thursday, March 06, 2014 Page 5 of 8 Values Public Interest First • Open and Honest • Accountable • Measure Results • Relentless Improvement • Communicate and Collaborate • All People Realize Their Full Potential Strategic Priorities and Goals Strategic Priority: SAFE COMMUNITIES - Maricopa County will support safe communities and neighborhoods by providing access to a timely, integrated, and cost-effective smart justice system. Strategic Goal: By 20__, public safety is enhanced by reducing the number of adult probationers convicted of a new felony offense to x% or lower. Strategic Goal: By 20__, the overall rate of juvenile recidivism is x% or less. Strategic Goal: By 20__, x% of Cradles to Crayons youth with petitions filed have permanency established within 365 days of the petition filing. Strategic Goal: By 20__, a. x % decrease in the recidivism rate for adult offenders b. x % decrease in the recidivism rate for offenders with mental health issues c. x % decrease in the recidivism rate for offenders convicted of drug use County Indicators: Violent Crime Rate • Property Crime Rate • Average length of pre-trial stay in County jail • Number of persons with mental health issues (Rule 11 finding) Strategic Priority: REGIONAL SERVICES - Maricopa County will provide best-in- class regional services, both mandated and of concern to citizens, while coordinating with municipalities, other local jurisdictions, and community-based entities to consolidate services and avoid duplication, when applicable. Strategic Goal: By 20__, x% of all air quality monitors are in compliance with federal health standards. Strategic Goal: By 20__, x% or more of citizens indicating satisfaction with the amount of and access to open space, parks and recreation land in Maricopa County. Strategic Goal: By 20__, 4-5 year olds in Head Start increase their school readiness by x% (on average in the year of their participation in Head Start--based on the State’s assessment tool). County Indicators: Coverage levels of immunizations (MMR & Tdap) • Public Health Accreditation Special Meeting Minutes Thursday, March 06, 2014 Page 6 of 8 Strategic Priority: GOVERNMENT OPERATIONS - Maricopa County will deploy an effective and efficient infrastructure to implement streamlined policies and procedures to improve delivery of services and promote a healthy workplace and a fully engaged workforce. Strategic Goal: By 20__, x % or more of County residents indicate trust in County government. Strategic Goal: By 20__, Maricopa County’s Employee Engagement Score (a widely used measure indicating the strength of the workforce) increases x% from the baseline established in FY 2015. Strategic Goal: By 20__, Maricopa County will improve turnaround times and response times through the use of electronic filings: a. x% increase in electronic recordings through the Recorder’s Office. b. x% increase in electronic filings through the Clerk of the Superior Court. c. x% increase in parcels enrolled to receive paperless statements through the Treasurer’s Office. County Indicators: • Citizen Satisfaction with County Performance and County Communication • Voluntary Employee Turnover Rate Strategic Priority: GROWTH AND ECONOMIC DEVELOPMENT - Maricopa County will be innovative in leveraging its resources, adaptive in its regulatory policies and practices, and proactive in its public relations to attract, promote, and support the growth of business enterprises to produce a vibrant and balanced regional economy. Strategic Goal: By 20__, x % of regulated entities indicate they are satisfied or more than satisfied with their interactions with Maricopa County’s regulating agencies (as measured by customer satisfaction surveys). Strategic Goal: By 20__, x% of participants completing workforce development training who obtain a job and remain employed after 6 months. County Indicators: High School Graduation Rate • Employment Levels • Median Home Values • County Per Capita Income as a percent of US Strategic Priority: FISCAL STRENGTH AND RESPONSIBILITY - Maricopa County will continue to efficiently manage County resources and engage in effective fiscal planning with integrity and transparency to promote financial stability and economic prosperity for Maricopa County residents. Strategic Goal: By the end of FY20__, x% of all County funds will obtain structural balance. Strategic Goal: By the end of FY20__, Maricopa County’s reserves will equal x. County Indicators: Percent of General Fund expenditures going to the State through required contributions and unfunded mandates. Special Meeting Minutes Thursday, March 06, 2014 Page 7 of 8 In addition to County-wide strategic goals, the participants determined that some goal should be measured at the department level. Those departmental goals are as follows: SAFE COMMUNITIES - Maricopa County will support safe communities and neighborhoods by providing access to a timely, integrated, and cost-effective smart justice system. 1. By 20__, x % criminal felony cases filed in Superior Court will be resolved within x months and ____ within x months. 2. By 20__, x % family cases filed in Superior Court will be resolved within x months and ____ within x months. 3. By 20__, x % of civil cases filed in Superior Court will be resolved within x months, ___ within x months. 4. By 20__, public safety will be enhanced by maintaining the successful completion of adult probation at x% or higher. 5. By 20__, x % of positions, identified as appropriate for re-entry workers, that are subsequently filled by such workers 6. By 20__, x % of re-entry workers obtaining a County job and holding it for x months. REGIONAL SERVICES- Maricopa County will provide best-in-class regional services, both mandated and of concern to citizens, while coordinating with municipalities, other local jurisdictions, and community-based entities to consolidate services and avoid duplication, when applicable. 1. By 20__, x% of Human Services’ adult clients receiving services agree or strongly agree that they have moved toward self-sufficiency. 2. By 20__, x% increase in Early Voting participation easing the voting process for registered voters. 3. By 20__, x % increase in the STAR Call Center First Call Resolution (FCR) rate for Treasurer, Assessor, Recorder and Election calls (baseline to be established in FY 2015). 4. By 20__, x % satisfaction re: professional treatment at jail intake. 5. By 20__, x% increase in residents indicating satisfaction with the quality of recreation opportunities provided in Maricopa County. GOVERNMENT OPERATIONS - Maricopa County Maricopa County will deploy an effective and efficient infrastructure to implement streamlined policies and procedures to improve delivery of services and promote a healthy workplace and a fully engaged workforce. 1. x % of employee internal transfer rate 2. Average length of vacancy of active recruitments. 3. By 20__, x% of Priority One Calls responded to in x minutes or less by Sheriff patrol districts. 4. By 20__, the County is in full compliance with Judge Snow’s order. Special Meeting Minutes Thursday, March 06, 2014 Page 8 of 8 GROWTH AND ECONOMIC DEVELOPMENT - Maricopa County will be innovative in leveraging its resources, adaptive in its regulatory policies and practices, and proactive in its public relations to attract, promote, and support the growth of business enterprises to produce a vibrant and balanced regional economy. 1. By 20__, x% of Maricopa County’s eighth grade students will meet or exceed proficiency on the state math assessment. 2. x% of Maricopa County’s eighth grade students meet or exceed proficiency on the state science assessment. MEETING ADJOURNED There being no further business to come before the Board, the meeting was adjourned. ________________________________ Denny Barney, Chairman of the Board ATTEST: _____________________________ Fran McCarroll, Clerk of the Board