FY15 IT POSITIONS JUSTIFICATION.DOCX

Maricopa County Treasurer
Information Technology (IT) Position Justification
Last Updated: 2/19/2014 9:55 AM

IT Position Justification Overview
The Treasurer’s customers depend on technology to successfully and promptly conduct business.
Citizen’s expectations of the services provided by the Treasurer’s Office include functions that can only be
provided effectively through the use of modern technology. The Technology industry continues to change at a
rapid pace, our infrastructure must keep pace assuring we have the capacity to sustain, evolve, and improve
the delivery of services. The Technology required to deliver these services must function reliably and securely.
More importantly, adequate IT personnel are needed to deliver IT services with a customer-focused approach.
Through a strategic planning effort the Treasurer’s conducted a high-level review of our current
resources, environment, customers, and stakeholders. The information gathered allowed us to evaluate our
opportunities to support our strengths and engage in further deliberations to resolve problems and identify
future projects and personnel needs. This effort depicted a need to strengthen key IT capabilities and services:
testing, operations, and development.
Three positions are being requested to support these services: Systems Administration and Manager,
Sr/Ld Programmer/Analyst, and a Sr/Ld Quality Assurance Analyst. The Systems Administration and Manager
will manage operations personnel administering the Treasurer’s systems and application operations. This
includes managing system backups and restores; maintaining back office applications; performance monitoring
and tuning; on-going software and hardware upgrades; scheduling and maintenance as required due to
interface or product changes; and overall departmental LAN and connectivity administration. The Sr/Ld
Programmer/Analyst will bring the technical expertise to meet customer needs by understanding business
drivers and technology challenges essential to implementing new technologies such as: mobile responsive
development, configuration development engines, understand cloud based development capabilities and
computing needs, and other technology enablers on the rise. The Quality Assurance Analyst will bring the
technical expertise to establish a framework for automated testing of customer desired improvements or new
functions. The position will automate test cases to conduct regression testing, load testing, integration testing,
quality assurance testing, and be responsible for issue resolution tracking and reporting.
Funding Information
The cost of adding the IT positions is estimated to be $327,756. The following table summarizes further details.
Market Range # Market Range Title Market Range Salary Total Salary & Benefits
436 Systems Admin and Manager $43.54 $116,855
583 Programmer/Analyst (Senior Lead) $44.94 $120,326
585 Quality Assurance Analyst (Senior-Lead) $32.94 $90,574