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Special Meeting Minutes Thursday, August 22, 2013 Board Members 8:30 AM Andrew Kunasek, Chairman, District 3 Denny Barney, Vice Chairman, District 1 BOARD OF SUPERVISORS Steve Chucri, District 2 Maricopa County, Arizona Clint Hickman, District 4 (and the Boards of Directors of the Flood Control Mary Rose Wilcox, District 5 District, Library District, Stadium District, Improvement Districts, Housing Authority of Maricopa County, Housing Authority of Maricopa County and/or Board of County Manager Deposit) Tom Manos Clerk of the Board Fran McCarroll "The mission of Maricopa County is to provide regional leadership and fiscally responsible, necessary Meeting Location public services to its residents so Supervisors' Conference Room they can enjoy living in healthy 301 W. Jefferson, 10th Floor and safe communities” Phoenix, AZ 85003 The Board of Supervisors of Maricopa County, Phoenix, Arizona, convened in Special Session at 8:30 AM on Thursday, August 22, 2013, in the Supervisors' Conference Room, 301 W. Jefferson, 10th Floor, Phoenix, AZ 85003, with the following members present: Andrew Kunasek, Chairman, District 3; Denny Barney, District 1; Steve Chucri, District 2; Mary Rose Wilcox, District 5 (entered late). Absent: Clint Hickman, District 4. Also present: Fran McCarroll, Clerk of the Board; Shirley Million and Lori Medaris, Minutes Coordinators; Tom Manos, County Manager; and Bill Montgomery, Legal Counsel Other Office - Department 1. 2013 NACO ACHIEVEMENT AWARD CEREMONY Recognition ceremony of the 2013 NACo Achievement Award Winners. (C-06-14-020-M- 00) Apprehensions in Phoenix Hotels Adult Probation Department Assessment Center Constables Warrant Program Employee Benefits Reverse Auction Jail Electronic Integrated Health Screening: Preventing Adverse Outcomes Maricopa County Regional Homeless Court OpenBooks Government Transparency Website Reading for the Stars Reinventing Probate Court in Maricopa County: Restoring Public Trust and Confidence in the Judiciary Resource Map Helps Community Rule 316 Handbook - Nonmetallic Mineral Processing Ryan White Contract & Billing Management Settlement Conference on Demand Strangulation Program Stress Management Program for Employees Exposed to Vicarious Trauma Utility-Scale Solar Energy Program Veterans Court YOGA FOR KIDS Special Meeting Minutes Thursday, August 22, 2013 Page 2 of 8 Chairman Kunasek introduced elected officials present at the meeting, County Attorney Bill Montgomery, Judge Norman Davis, Dr. Don Covey, Judge Rosa Mroz, Judge Douglas Rayes, Constable Doug Clark, Constable Phil Hazlett, Constable Ron Meyers and Constable Kevin Jones. Supervisor Barney congratulated all of the winners of this year’s NACo Achievement Awards. He said this was the first time he had experienced the NACo Awards as a member of the Board of Supervisors and it had been enlightening to meet so many people who love their jobs and do so much for taxpayers. He said he had read about previous award programs and commented on the innovation shown by previous and current winners. He noted that most residents do not understand the breadth of services that Maricopa County and its employees provide. Cari Gerchick, Director of Communications, introduced Supervisor Chucri, another fairly recent newcomer to the Board of Supervisors. Supervisor Chucri commented on the County being the fourth largest county in the United States and praised County employees for continually striving to be the “best in class.” Ms. Gerchick also introduced County Manager Tom Manos who had worked for a time at the Homeless Campus and helped establish the Homeless Court. He reflected on the fiscal year 2014 tax levy released last Monday and on the County’s wise spending through the recent recession. Mr. Manos noted that the County’s budget must again be reduced for 2014 and commented on the shrinkage in the number of employees in recent years and said that in spite of this it is still service as usual at Maricopa County. Mr. Manos said that just to have survived the recession would have been good, but Maricopa County actually flourished. He noted that all awards reflect great projects but he is most proud of the environment of continued improvement that is found in this County. ~ Supervisor Wilcox entered the meeting ~ Supervisor Wilcox has served on the NACo Technology Committee and she commented that sometimes people say government employees have an easy ride and don’t work hard. She stated that in reality they do a great job, they work for less money, and often have to serve a community that sometimes does not want or appreciate the services given. Supervisor Wilcox said that Maricopa County is always recognized at the NACo Awards as a good example for best practices. She added that it is the employees who carry out the programs in all departments who come up with innovative ideas like the ones being recognized today. The following awards were presented by Cari Gerchick, Director of Communications. She asked that those responsible for the different Special Meeting Minutes Thursday, August 22, 2013 Page 3 of 8 programs come forward for a photo with the Board and County Manager. OPENBOOKS GOVERNMENT TRANSPARENCY WEBSITE As a response to the public’s interest in government operations, legislation was enacted requiring the State and local governments to provide certain information to citizens through a no-cost, easily accessible website. Maricopa County’s Department of Finance, Office of Enterprise Technology, and Office of Procurement Services, developed and implemented a “transparency” website, called “Maricopa County Openbooks.” THE MARICOPA COUNTY JAIL SYSTEM ELECTRONIC HEALTH SCREENING PROGRAM The Maricopa County Sheriff’s Office jail system – the fifth largest in the nation – books about 300 individuals each day. People entering jail often have serious medical/mental health needs which must be identified and treated within 24 to 36 hours. County Health Services (CHS) and MCSO/IT is developing a formal electronic health record system for this use. RESOURCE MAP HELPS COMMUNITY Findhelpphx.org is a simple-to-use bilingual community map with over 1,000 resources that will enable residents of Phoenix and western region of Maricopa County to find free and low-cost health care and social services. Resources included on the map are updated twice a year to make sure users receive current information. In the short time that the site has been running there have been over 12,000 hits. STRANGULATION DETECTION PROGRAM Offenders often use strangulation as a tool to control their partner because it leaves no visible marks. Allegations of strangulation, especially in domestic violence matters, have traditionally been difficult to prove beyond the necessary legal standard. In 2011, the Maricopa County Attorney’s Office partnered with local law enforcement agencies and Scottsdale Healthcare to create a “Strangulation Detection Program.” This program provides investigators and prosecutors with the critical evidence to file criminal charges against strangulation suspects. APPREHENSIONS IN PHOENIX HOTELS The Maricopa County Adult Probation Department’s “Fugitive Apprehension Unit” sought to increase effectiveness and keep up with the demand for the apprehension of probation absconders and individuals involved in criminal activity. A special unit of Phoenix Police Special Meeting Minutes Thursday, August 22, 2013 Page 4 of 8 Department and Adult Probation Officers was formed to concentrate on hotels, motels, and apartment complexes located in areas with a high number of service calls to police. THE ADULT PROBATION DEPARTMENT ASSESSMENT CENTER The Adult Probation Assessment Center’s main task is to administer assessments to defendants before and after sentencing by the court. These assessments are used by judges, probation officers; and others to help determine appropriate sentences, as well as setting levels of supervision in the community. CONSTABLES WARRANT PROGRAM Maricopa County found itself in the position where $92 million was owed in unpaid fines ordered by the justice courts. Warrants were issued for the collection of these fines but there was no active effort by any law enforcement agency to serve these warrants. The Constables proposed to the County a full scale pilot program with three goals: to increase the collection of unpaid fines: to clear the large amounts of failure to pay warrants currently in the justice system; and to accomplish those goals without incarcerating individuals whenever possible and without increasing any cost to the County. To date, this program has collected over $1,038,000.00. EMPLOYEE BENEFITS REVERSE AUCTION Maricopa County Office of Procurement Services introduced the use of a Reverse Auction program in late 2008. Reverse Auctions allow suppliers to openly bid against one another electronically in order to achieve the most competitive prices from competing vendors. Through Reverse Auctions, suppliers are allowed to see each other's current bid and prices decrease over time as vendors compete to win the business. MARICOPA COUNTY REGIONAL HOMELESS COURT The Maricopa County Regional Homeless Court brings the homeless and the courts together in one location through partnerships with local homeless service agencies. The goal is to resolve outstanding misdemeanor, victimless offenses, and warrants for homeless individuals who demonstrate a commitment to end their homelessness. READING FOR THE STARS Maricopa County Education Services Agency’s (MCESA) “Reading for the Stars” initiative empowers 4th-through 6th graders with the competence and confidence to succeed. “Reading for the stars” Special Meeting Minutes Thursday, August 22, 2013 Page 5 of 8 provides a framework that promotes reading achievement and positive youth-development, moving students from being “at risk” to “at hope” so they will succeed in school and life. REINVENTING PROBATE COURT IN MARICOPA COUNTY: RESTORING PUBLIC TRUST Unflattering media reports have eroded public confidence and trust in the probate court. Maricopa County Superior Court’s Probate Department instituted dramatic reforms and reengineered judicial procedures and administrative processes. In the last two and a half years, the court developed and implemented systemic changes by overhauling court processes, and enhancing protections for vulnerable adults. RULE 316 HANDBOOK – NON-METALLIC MINERAL PROCESSING The rule 316 handbook for non-metallic mineral processing provides a practical guide for businesses covered by the Maricopa County Air Quality Department. In addition to assisting businesses that are regulated under the existing rule, the handbook is an effective reference for County inspectors. RYAN WHITE CONTRACT & BILLING MANAGEMENT The Maricopa County Ryan White program manages contracts and billing for medical, dental, behavioral health and support services for people living with HIV/AIDS. The program manages approximately $8 million of grant funds each year. Efficiencies gained with the automated solution resulted in savings of more than $22,000 annually. SETTLEMENT CONFERENCE ON DEMAND The Superior Court of Arizona in Maricopa County has a long history of developing innovative case flow management techniques to specifically address the early resolution of felony criminal cases. In July 2011, the court launched “settlement conference on demand,” which allows attorneys to call a central location in criminal court administration to schedule a settlement conference with an available judicial officer. STRESS MANAGEMENT PROGRAM FOR EMPLOYEES EXPOSED TO VICARIOUS TRAUMA In 2011, Maricopa County’s was the first Probation Department to develop an Employee Stress Management Program that specifically targets the impact of vicarious trauma. The program measures the frequency of incidents and severity of symptoms in staff and uses the data outcome to guide program content. To date, 368 employees have Special Meeting Minutes Thursday, August 22, 2013 Page 6 of 8 received stress management training, and program evaluations suggest that it is well received. UTILITY-SCALE SOLAR ENERGY PROGRAM In May 2011, the Planning And Development Department implemented the Utility-Scale Solar Energy Program. The program’s mission is to promote the development of utility-scale solar energy production within unincorporated areas of Maricopa County on lands that are suitable and appropriate, while ensuring the health, safety and welfare of all citizens of Maricopa County. VETERANS COURT In order to address the special needs of Veterans in the Criminal Justice System, the Superior Court of Arizona in Maricopa County and the Maricopa County Adult Probation Department established the Veterans Treatment Court. To date, the program has improved success of Veterans on probation, reduced prison commitments of that population, and re-engaged more than half of the Veterans on warrant status. YOGA FOR KIDS “Yoga for kids” is a Yoga class combined with story time in County libraries for kids ages 6 and up. The Yoga program brings children and families into the libraries that might otherwise never have crossed the threshold. The goal is to introduce kids to the library and develop a love of reading while teaching them the healthy habit of Yoga exercise. Dr. Don Covey, Maricopa County’s Superintendent of Schools, said Maricopa County Education Service Agency, (MCESA) is a reinvention of the former County Superintendent’s Office. He narrated a presentation about a special award MCESA recently received. MCESA collaborates with Maricopa County in many ways and he said that technology provides ways to connect different areas of County government with the world. Dr. Covey explained that the award is not just for MCESA but belongs to the family that Maricopa County has become. Dr. Covey explained that various County agencies are working on ways to take technology to the next level, which would take technology services to the level of “extraordinary.” Dr. Covey said Computer World, a national organization and magazine, represents 120 nations worldwide and is using a highly rigorous selection process to determine those agencies and people to be called “Heroes” in recognition of their excellence on an international level. MCESA and OET received the 2013 Computer World Laureate Award at the recent Computer World’s Honors Program. This award honors the innovative use of the Information Technology Revolution to Special Meeting Minutes Thursday, August 22, 2013 Page 7 of 8 promote public welfare, benefit society, and make the world a better place. New technology services were used to solve two distinct and challenging problems. The first challenge highlighted the struggle for rural schools to attract highly effective teachers in science and mathematics. Now, MCESA attracts the teachers and trains them to present classes to students via high-definition, two-way, audio-visual conferencing. The classes originate from a studio in the MCESA offices in Central Phoenix. They allow a single teacher to serve multiple classrooms in multiple school districts. The second challenge facing the two agencies involved ARS 15-203 and a measure for teacher effectiveness in Arizona school districts using both evaluation data and student achievement data. However, only 20% of Arizona teachers could prove their teaching effectiveness under this statute. MCESA authored assessments for those teachers in the other 80%, in grade levels and areas such as music and art that lack a state assessment.. Wireless tablets that can easily be moved and set up in different classrooms are used to allow additional assessment of thousands of students’ progress and teacher effectiveness. These assessments are immediately delivered to the Administrative offices. Dr. Covey introduced two Heroes in the audience, Ms. Lori King, MCESA, and Chief Deputy County School Superintendent, Christine Morris. He said that in consultation with the authority of the Computer World, three other people, previously unbeknownst to them, will be recognized and become Honorary Laureates. The first new Laureate to be so honored with a gold award sash and medal was Supervisor Andy Kunasek who worked with Dr. Covey and other elected officials from the beginning and showed his great leadership in many ways. Dr. Covey named County Manager Tom Manos as the second new Laureate to be honored, saying that Mr. Manos had exhibited good management and leadership consistently during his long association with Maricopa County. Kevin Westover was the third Laureate recipient for his tenacity in leading and expanding the Office of Enterprise Technology (OET). MEETING ADJOURNED There being no further business to come before the Board, the meeting was adjourned. __________________________________ Andrew Kunasek, Chairman of the Board ATTEST: _____________________________ Fran McCarroll, Clerk of the Board Special Meeting Minutes Thursday, August 22, 2013 Page 8 of 8