SERVICE CONTRACT WITH CAREER SUCCESS.DOCX

SERVICE CONTRACT BETWEEN MARICOPA COUNTY BY AND THROUGH THE MARICOPA
COUNTY EDUCATION SERVICE AGENCY, AND CAREER SUCCESS SCHOOLS
1.0 PARTIES
1.1 This Service Contract) is a binding agreement between Maricopa County, acting by and through
the Maricopa County Education Service Agency (hereafter referred to as MCESA), and Career
Success Schools (hereafter referred to as CSS).
2.0 PURPOSE
2.1 This Service Contract outlines the responsibilities of each of the parties with regard to support
CSS’s Technology needs.
3.0 TERM OF AGREEMENT:
3.1 This Agreement shall become effective from and after the date of its execution. The Service
Contract renews automatically on July1st of the ensuing year and expires June 30, 2017.
4.0 RESPONSIBILITIES OF MARICOPA COUNTY SERVICE AGENCY (MCESA):
Maricopa County Education Service Agency (MCESA) will provide the following:
4.1 One (1/4) time, or approximately 10 hours per week, Network Administrator to support CSS’s
technology needs dedicated to CSS for technology support systems as well as Technology
Leadership for strategic and tactical planning.
4.1.1 Researches and analyzes future technology trends, blending them with current IS
capabilities and information needs, to provide the foundation for the development of
strategic directions for CSS.
4.1.2 Participates with senior management to research and prioritize specific business issues or
new technologies and incorporate them with the strategic technology plan.
4.1.3 Develops IS strategies on key technologies and makes recommendations to CSS’s
management regarding the adoption of a technology framework and plan.
4.1.4 Actively develops the policies, procedures and methodologies to make the strategic plan a
reality.
4.1.5 Develops standards and guidelines necessary to ensure consistency in the implementation
of the strategic plan.
4.1.6 Identifies opportunities to re-engineer business practices to maximize the benefits of the IS
plan.
4.1.7 Acts as liaison with vendors capable of supplying the technical infrastructure to meet the
business solutions, including development of requests for information on emerging
technologies.

4.1.8 Serves as a key resource to CSS for information technology planning providing
consultation and connections when deploying complex technologies. Functions as technical
advisor on critical projects.
4.2 Network security including the maintenance of firewalls, switches, network access, DC and AD
servers and proxy servers to ensure server protection of both LAN and WAN networks.
4.3 Technical resources for router, firewall, and proxy server and switch issues for all Career Success
Schools and remote school locations.
4.4 Provide technical support to personnel, email accounts and servers, proxy servers, and files serves
within the Career Success Schools. Provide instructional and operational software patches,
upgrades, and other software installations as determined.
4.5 Ensure MCESA staff meets CSS security clearance requirements.
4.6 Conduct evaluation of Network Administrator based on feedback and satisfaction results from
CSS.
4.7 Collaboratively develop a Service Level Agreement (SLA) that determines levels of support,
response time, and protocols for reporting of issues.
4.8 Follow Service Level Agreement (SLA).
5.0 RESPONSIBILITIES OF CAREER SUCCESS SCHOOLS:
Career Success Schools (CSS) agrees to:
5.1 Lead and participate in strategic planning discussions, attend quarterly meeting, discuss
successes, improvements and overall strategic direction of CSS.
5.2 Participate in identification of areas of synergy between CSS and MCESA that will reduce cost,
and increase efficiencies while providing a better end-user experience both internally and
externally.
5.3 Provide appropriate access (passwords, security access, badge access) to designated MCESA
personnel technical support to personnel, email accounts and servers, proxy servers, and files
serves within the Career Success Schools. Provide access to all instructional and operational
software patches, upgrades, etc.
5.4 Provide feedback and complete survey of satisfaction for evaluation of Network Administrator.
5.5 Ensure access to network security including the maintenance of firewalls, switches, network
access, DC and AD servers and proxy servers to ensure server protection of both LAN and WAN
networks
5.6 CSS will be responsible for all costs associated with, as well as retain ownership of, all Hardware
and Software within CSS, and on-going maintenance costs associated to said Hardware and
Software.
5.7 Collaboratively develop a Service Level Agreement (SLA) that determines levels of support,
response time, and protocols for reporting of issues.
5.8 Report issues as outlined in Service Level Agreement (SLA).

7 TERMINATION
7.1 This Service Contract is subject to cancellation in accordance with the provisions of A.R.S. § 38-
511.
7.2 In the event conflict arises, the Parties agree to make every effort to reconcile conflicts and make
reasonable provisions to ensure neither party will suffer as a consequence of conflict.
7.3 Either party may terminate this Service Contract any time upon delivering a written notice of
termination to the other party one (1) month in advance of the requested date of termination. Such
notice shall be given by personal delivery or by Registered or Certified mail.
7.4 This Service Contract may be terminated by mutual written agreement of the parties specifying the
termination date therein.
8 PAYMENTS
8.1 The Maricopa County Education Service Agency will invoice CSS $1,625.00 Monthly for a one
(1\4) time (approximately 10 hours per week) Network Administrator. The District agrees to pay within
thirty (30) days of receiving the invoice for costs subject to this agreement.
9 AMENDMENTS:
9.1 Any changes to this Service Contract shall be carried out in accordance with the following:
9.2 A written amendment, signed by both parties, to this agreement shall be required for every
standard purpose listed below and all other purposes;
9.3 For any other changes in terms and conditions of this agreement which the parties deem
substantial.
10 NOTICES:
Communication and details concerning this Service Contract shall be directed to the following contract
representatives:
Maricopa County: Career Success Schools
Maricopa County ESA School District Superintendent
Mr. Marc Kuffner
Maricopa County Education Service Agency
4041 N. Central Ave., Suite1200
Phoenix, Arizona 85012
602-506-3866
11 EMPLOYMENT DISCLAIMER
11.1 This Service Contract is not intended to constitute, create, give rise to, or otherwise recognize a
joint venture agreement, partnership or other formal business association or organization of any

kind, and the rights and obligations of the parties shall be only those expressly set forth in this
Agreement.
11.2 The Parties agree that there will be no discrimination as to race, sex, religion, color, age, creed,
or national origin in regard to obligations, work, and services performed under the terms of any
contract ensuing from this engagement. The Parties will comply with Executive Order No.
11246, entitled "Equal Employment Opportunity" and as amended by Executive Order No.
11375, as supplemented by the Department of Labor Regulations (41 CFR, Part 60).
12 GENERAL INDEMNIFICATION
12.1 To the extent permitted by law, each party (as “Indemnitor”) agrees to indemnify, defend, and
hold harmless the other party (as “Indemnitee”) from and against any and all claims, losses,
liability, costs, or expenses (including reasonable attorneys’ fees) (hereinafter collectively
referred to as “Claims”) arising out of bodily injury (including death) of any person or property
damage, but only to the extent that such Claims which result in vicarious/derivative liability to
the Indemnitee, are caused by the act, omission, negligence, misconduct, or other fault of the
Indemnitor, its officers, officials, agents, employees, or volunteers.
13 COMPLIANCE WITH APPLICABLE LAWS
13.1 Each party shall comply with all applicable laws, ordinances, Executive Orders, rules,
regulations, standards, and codes of the Federal, State, and Local governments whether or not
specifically referenced herein. Specifically, the following apply:
13.2 Unless exempt under Federal law, both parties shall comply with Title VII of the Civil Rights
Act of 1964, as amended, the Age Discrimination in Employment Act, and State Executive
Order No. 75-5, as updated in State Executive Order No. 99-4, which mandates that all persons,
regardless of race, color, religion, sex, age, national origin, or political affiliation, shall have
equal access to employment opportunities. Both parties shall comply with the Rehabilitation Act
of 1973, as amended, which prohibits discrimination in the employment of qualified persons
because of physical or mental disability. Both parties shall comply with the requirements of the
Fair Labor Standards Act of 1938, as amended.
13.3 Both parties shall comply with Title VI of the Civil Rights Act of 1964, which prohibits the
denial of benefits of, or participation in, contract services on the basis of race, color, or national
origin. Both parties shall comply with the requirements of Section 504 of the Rehabilitation Act
of 1973, as amended, which prohibits discrimination on the basis of disability, in delivering
contract services; and with Title II of the Americans with Disabilities Act, and the Arizona
Disability Act, which prohibits discrimination on the basis of physical or mental disabilities in
the provision of contract programs, services, and activities.
14 VERIFICATION REGARDING COMPLIANCE WITH ARIZONA REVISED STATUTES §23-214
AND FEDERAL IMMIGRATION LAWS AND REGULATIONS
By entering into this Service Contract, the Contractor represents and warrants compliance with the
Immigration and Nationality Act (8 U.S.C. §§ 1101, et seq.) (INA) and all other federal and State

immigration laws and regulations related to the immigration status of its employees. The Contractor shall
obtain statements from its Subcontractors certifying compliance and shall furnish the statements to the
Department upon request. These representations and warranties shall remain in effect throughout the term
of this Agreement. The Contractor and its Subcontractors shall also maintain Employment Eligibility
Verification forms (I-9), as required by the U.S. Department of Labor’s Immigration Reform and Control
Act of 1986 (Pub. L. No. 99-603), for all employees performing work under the Contract. I-9 forms are
available for download at USCIS.GOV.
The Contractor warrants that it is in compliance with A.R.S. § 41-4401 (e-verify requirements) and further
acknowledges:
14.1 That the Contractor and its Subcontractors, if any, warrant their compliance with all federal
immigration laws and regulations that relate to their employees and their compliance with A.R.S. §
23-214;and shall keep a record of the verification for the duration of the employee’s employment
or at least three years, whichever is longer;
14.2 That a breach of a warranty under subsection 12.1 above, shall be deemed a material breach of this
Agreement and the County may immediately terminate this Agreement without liability;
14.3 That the County and any contracting government entity retains the legal right to inspect the papers
and employment records of any Contractor or Subcontractor employee who works on this
Agreement to ensure that the Contractor or Subcontractor is complying with the warranty provided
under subsection 12.1 above and that the Contractor agrees to make all papers and employment
records of said employee(s) available during normal working hours in order to facilitate such an
inspection.

IN WITNESS WHEREOF, the parties hereto have executed this Service Contract on the dates written below:
FOR AND ON BEHALF OF: FOR AND ON BEHALF OF:
MARICOPA COUNTY: Career Success Schools:
_________________________________ _________________________________
_________________________________ _________________________________
Date Date
Pursuant to A.R.S. § 11-952, legal counsel has
determined that this Intergovernmental Agreement is
within the powers and authority granted under the laws
of the State of Arizona.
______________________________ __________________________________
Attorney for Maricopa County Attorney for School District
Attested to:
______________________________
Fran McCarroll, Clerk of the Board