MAXIMUS CONTRACT FULLY EXECUTED.PDF

LICENSE AND FEE AGREEMENT
FOR
USE OF REAL PROPERTY
BY MAXIMUS
License No. (P-50178)
e. -zz z-02z-L-00
THIS LICENSE AGREEMENT (the "License") is entered into on this day of
Septht 2011 by and between Maricopa County, a political subdivision of the State of
Arizona, hereinafter referred to as "Licensor" and MAXIMUS Human Services, Inc, hereinafter
referred to as "Licensee" or "Agency." Licensor and Licensee shall collectively be referred to as the
"Parties".
RECITALS
WHEREAS, Licensor operates the Marieopa County Workforce Connections One Stop Career
Centers: West Valley One Stop Career Center ("Facility 1") located at J840 N. 95th Ave 4160
Phoenix, AZ 85037 and East Valley One Stop Career Center ("Facility 2") located at 735 North
Gilbert Road, Suite 134, Gilbert, Arizona 85234 ("Facility 1" and "Facility 2" shall collectively be
referred to herein as the "Facility" or the "Facilities"); and
WHEREAS, Licensee is requesting access to the Facilities and use of the Premises. Licensee shall
utilize the Premises to provide case management services to Licensee's clients. The Premises consist
of staff directly occupied space, and work areas, break rooms, restrooms, meeting rooms with pre-
scheduled arrangements and other common areas. Licensee shall utilize the copy and fax machines,
phones; and
WHEREAS, Licensee's space assignment shall consist of: Facility 1 Directly occupied space is 492
square feet, consisting of- six (6) cubicles and one (1) office and Common space is 1498 sq. ft.; and
WHEREAS, Licensee's space assignment shall consist of: Facility 2 Directly occupied space is 395
square feet, consisting of- five (5) cubicles and one (1) office and Common space is 1357 sq. ft.; and
WHEREAS, Licensee shall pay $1,005.53 monthly for costs associated with the Operation of the One
Stop Career Centers as further described herein; and
WHEREAS, Licensee shall provide $2151.30 per month In-Kind contribution. This contribution shall
consist of staff assigned to the Resource area and provide assistance to Center participants. Licensee
shall provide monthly documentation of In-Kind contribution; and
WHEREAS, the Parties desire to enter into the License authorizing Licensee to enter into the Facility
and use the Premises as further described herein.
WHEREAS, Licensee shall abide by the recitals and the Exhibits attached to this License Agreement.
NOW, THEREFORE, in consideration of the following mutual covenants, the sufficiency of which is
hereby acknowledged, the Parties agree as follows:
LICENSE AGREEMENT
1. Recitals. The Recitals, by this reference, are hereby incorporated into this License.
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2. License. Licensor hereby grants to Licensee a revocable license to enter the Facilities and use
the Premises for the purpose previously stated during normal business hours. Said License
may be terminated by Licensor or Licensee without liability of any kind to the other party
upon giving 30 days written notice of revocation or as otherwise agreed to by the Parties in
writing.
3. Term. The term of this License shall begin on July 1, 2011 and shall expire June 30, 2013.
Licensee may have the option to renew the term of this License two (2) times for a period of
one (1) year each, (Renewal Term) provided, however, that Licensee is in full compliance
with all terms, covenants and conditions of this License. Licensee may exercise this Renewal
Term by giving written notice to Licensor at least sixty (60) days prior to the expiration of the
License. The granting of the Renewal Term shall be at the sole discretion of Licensor and
upon mutual agreement by the parties in writing. Any renewal of this License shall be on the
same terms, covenants and conditions contained in this License unless the parties otherwise
agree in writing.
4. Non-Availability of Funds. If funds are not allocated and available for the continuance of this
Agreement, this Agreement may be terminated at the end of the period for which funds are
available. No liability shall accrue to Licensee in the event this provision is exercised.
Licensee shall not be obligated, or liable for any future payments of for any damages as a
result of termination under this paragraph.
5. Licensee Responsibilities. Licensee is responsible for keeping areas utilized by its agents,
employees, clients within the Premises neat, clean, free of clutter and of a professional
appearance. Licensee shall ensure that all trash and recycling is placed in the proper
receptacle(s). Licensee shall ensure that all clients/participants adhere to these rules. Licensee
shall leave the Premises in as good condition as when received. Licensee is responsible for
repairing or replacing damages to the Premises and Facilities caused by Licensee, its officials,
agents, employees, officers, vendors or invitees. Repairs or replacement is to be accomplished
within sixty (60) days after Licensee receives notice from Licensor. If Licensee fails to make
repairs or to replace damaged property, Licensor may, at its option, m ake such repair or
replace damaged property and Licensee shall, upon demand by Licensor, reimburse Licensor
for Licensor's reasonable costs and expenses connected therewith. Immediately upon the
completion or termination of this License, Licensee shall remove its personal property from
the Premises unless previous arrangements have been made with Licensor. Licensee hereby
acknowledges that Licensor shall not be responsible for Licensee's personal property that
remains on the Premises after the completion or termination of this License and that Licensor
may dispose of said personal property at its discretion. Licensee shall provide the Services by
using persons having an requisite skill, experience and training. All Licensee providers shall,
at all times, be members in good standing with all required licensing bodies. They shall
possess full, complete and current professional credentials as may be lawfully required to
perform the Services. Licensee shall not access the Premises or the Facilities outside of
normal business hours unless otherwise agreed to in writing with Licensee. Licensee shall
comply with any and all federal, state and local laws, statutes, ordinances, c odes and/or
regulations that apply to the operation of its business and its use of the Premises and
Facilities.
6. Licensor Responsibilities. Licensor is responsible for ensuring interior janitorial services,
exterior ground maintenance are performed and that the heating and air conditioning
equipment and the p lumbing and e lectrical systems a re maintained and in good working
order. Licensor shall provide heating, ventilation, air conditioning (HVAC), electricity, water
for reasonable and normal drinking and lavatory use. Licensor has the right to determine what
equipment or personal property may be brought onto the Premises. All or any equipment or
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personal property of Licensee shall be removed with at least thirty (30) business days' notice
from the Premises at the direction of Licensor. Licensor is not responsible for any property of
Licensee or of any other individual or entity on the Premises or Facilities in connection with
this License. Licensor has no liability for the destruction, theft, vandalism, or other loss or
damage of any such property.
7. Indemnification. Each party (as "Indemnitor") agree to indemnify, defend, and hold harmless
the other party (as "Indemnitee") from and against claims, losses, liability, costs, or expenses
(including reasonable attorneys' fees, expert witnesses' fees and other litigation costs)
(hereinafter collectively referred to as "Claims") arising out of bodily injury (including death) of
any person or property damage, but only to the extent that such claims are caused by the act,
omission, negligence, misconduct, or other fault of the Indemnitor, its officers, officials, agents,
employees, or volunteers.
8. Insurance. Licensee shall maintain adequate professional liability insurance with a company
licensed to conduct business in the State of Arizona to cover the acts of its employees in an
amount not less that $1,000,000 per occurrence and agrees to provide Licensor with a
certificate of insurance, naming Licensor as additional insured on Licensee's general liability
policy. P roof of liability insurance s hall b e mailed to Maricopa County Human Services
Department, Workforce Development Division, 234 N. Central, Suite 3000 Phoenix, AZ
85004 within the first month of implementation of this License Agreement.
9. Limitation of Liability. Both parties agree that the total liability to the other for any and all
damages whatsoever arising out of or in any way related to this agreement from any cause,
including but not limited to negligence, errors, omissions, strict liability, breach of contract or
breach of warranty shall not, in the aggregate, exceed the amount payable by the Licensee to
the Licensor for the initial license term.
In no event shall either party be liable for special, indirect, incidental, economic,
consequential or punitive damages, including but not limited to lost revenue, lost profits,
replacement goods, loss of technology rights or services, loss of data, or interruption or loss
of use of software or any portion thereof regardless of the legal theory under which such
damages are sought even if the party has been advised of the likelihood of such damages, and
notwithstanding any failure of essential purpose of any limited remedy.
Any claim by one party against the other relating to this agreement must be made in writing
and presented within six (6) months after the date on which consultant completes
performance of the services specified in this agreement.
10. Background Checks. Licensee shall ensure that all program staff that has direct contact with
clients/participants shall obtain a state and federal criminal records check pursuant to section
A.R.S. § 41-1750 and Public Law 92-544. Licensee shall provide confirmation that all
program staff that has direct contact with participants have completed the criminal records
check Confirmation shall be provided within 15 days of execution of this Agreement.
Information shall be provided to the One Stop Career Center Coordinators.
West Valley Center Coordinator Kevin Berry 602-372-4201
East Valley Center Coordinator Terry Farrell 602-372-9748
11. Finzerprinting. Licensee shall ensure that all program staff that has direct contact with
participants shall apply for fingerprint clearance cards. Licensee shall confirm that all
program staff that has direct contact with participants have completed the fingerprint
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clearance. Licensee shall provide to the One Stop Career Center Coordinators the names of
staff that perform work in the facilities.
12. Permits. Licensee shall maintain all applicable permits and licenses for its business
operations. Licensee shall further comply with all Federal, state and local laws and ordinances
in the operation of its business.
13. Compliance With Applicable Laws. This Agreement shall be governed and interpreted by the
laws of the State of Arizona. The materials and services supplied under this Agreement shall
comply with all applicable laws, ordinances, Executive Orders, rules, regulations, standards,
and codes of the Federal, State, and Local governments whether or not specifically referenced
herein, and Licensee shall maintain all applicable licenses and permit requirements.
Specifically, the following apply:
a) Unless exempt under Federal law, Licensee shall comply with Title VII of the Civil
Rights Act of 1964, as amended, the Age Discrimination in Employment Act, and
State Executive Order No. 75-5, as updated in State Executive Order No. 99-4, which
mandates that all persons, regardless of race, color, religion, sex, age, national origin,
or political affiliation, shall have equal access to employment opportunities. Licensee
shall comply with the Rehabilitation Act of 1973, as amended, which prohibits
discrimination in the employment of qualified persons because of physical or mental
disability. Licensee shall comply with the requirements of the Fair Labor Standards
Act of 1938, as amended.
b) Licensee shall comply with Title VI of the Civil Rights Act of 1964, which prohibits
the denial of benefits of, or participation in, contract services on the basis of race,
color, or national origin. Licensee shall comply with the requirements of Section 504
of the Rehabilitation Act of 1973, as amended, which prohibits discrimination on the
basis of disability, in delivering services; and with Title II of the Americans with
Disabilities Act, and the Arizona Disability Act, which prohibits discrimination on
the basis of physical or mental disabilities in the provision of contract programs,
services, and activities.
14. Nondiscrimination & Equal Opportunity Assurance. Licensee shall not discriminate against
any person because of race, color, religion, sex, national origin, ancestry, physical or mental
disability, medical condition, material status or sexual orientation.
Note: This particular assurance (portions which are duplicated elsewhere in other
assurances) is applicable to the extent that the program activities are conducted as part of the
One Stop delivery system (See 29 CFR 37.2).
Licensee assures that it will comply fully with the nondiscrimination and equal opportunity
provisions of the following laws:
a) Section 188 of the Workforce Investment Act of 1998 (WIA), which prohibits
discrimination against all individuals in the United States on the basis of race, color,
religion, sex, national origin, age, disability, political affiliation, or belief, and against
beneficiaries on the basis of either citizenship/status as a lawfully admitted
immigrant authorized to work in the United States or participation in any WIA Title I
B financially assisted program or activity;
b) Title VI of the Civil Rights Act of 1964, as amended, which prohibits discrimination
on the basis of race, color, and national origin;
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c) Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits
discrimination against qualified individuals with disabilities;
d) The Age Discrimination Act of 1975, as amended, which prohibits discrimination on
the basis of age; and
e) Title IX of the Education Amendments of 1972, as amended, which prohibits
discrimination on the basis of sex in educational programs.
0 Licensee also assures that it will comply with 29 CFR Part 37 and all other
regulations implementing the laws listed above. Licensee understands that the United
States has the right to seek judicial enforcement of this assurance.
15. Disability Requirements. Licensee agrees that any electronic or information technology
offered under this License Agreement shall comply with A.R.S. §§41-2531 and 2532 and
Section 508 of the Rehabilitation Act of 1973, which requires that employees and members of
the public shall have access to and use of information technology that is comparable to the
access and use by employees and members of the public who are not individuals with
disabilities.
16. Lobbying. Lobbying activities are strictly prohibited in the Facilities.
17. Religious Activities. Religious activities are strictly prohibited in the Facilities.
18. Political Activity Prohibited. Political activities are strictly prohibited in the Facilities.
19. Clean Air Act. Licensee shall comply with all regulations, standards and orders issued pursuant
to the C lean Air Act o f 1970 a s A mended (42 USC 185Th, e t.seq.) to the extent a fly are
applicable by reason of performance of this Agreement.
20. Drug-Free Workplace Act. Licensee shall comply with the Drug-Free Workplace Act of 1988
(Public Law 100-690).
21. Certification Regarding Environmental Tobacco Smoke. Licensee shall comply with Public
Law 103-227, Part C.
22. No Lease. This License shall be construed as a m ere license by Licensor to Licensee to
provide services to Licensee's clients in the Premises. This License shall not be construed as a
lease, sublease or rental agreement. It is understood and agreed that Licensee has no interest
whatsoever in the Premises or the Facility upon which the s ervice is performed and that
Licensor may move Licensee from the Premises to another location within the Facility at the
sole discretion of Licensor.
23. No As signment. T his License is p ersonal to Licensee, a nd Licensee may no t a ssign this
License or any right thereunder nor give any security interest therein or in any rights
thereunder nor may this License be assigned by operation of law. Any assignment of this
License or rights thereunder by Licensee or by operation of law or the giving of any security
interest therein shall at Licensor's option constitute a breach of this License and this License
shall be void.
24. Revocation. This License shall be revoked upon written notice in the event of, or at such time
that the Licensee fails to comply with a material term of this License, unless the failure is
cured within thirty (30) days of receipt of a written notice to cure. Further, Either party may
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terminate this License at any time for any reason in its sole and absolute discretion with thirty
(30) days written notice to the other party. Licensee acknowledges that the License is subject
to A.R.S. §38-511 and may be cancelled pursuant hereto.
25. Legal Worker's Act. Licensee warrants that it is in compliance with A.R.S. §41-4401 and
further acknowledges:
a) That the Licensee and its subcontractors, if any, warrant their compliance with all federal
immigration laws and regulations that relate to their employees and their compliance with
A.R.S. § 23-214, subsection A;
b) That a breach of a warranty under subsection a) above, shall be deemed a material breach
of the License that is subject to penalties up to and including termination of the License;
c) That nothing herein shall make any Licensee or subcontractor an agent or employee of
the Licensor government entity.
26. Federal Immigration Law. Licensee warrants that it is in compliance with Federal
Immigration and Nationality Act and further acknowledges:
a) That the Licensee understands and acknowledges the applicability of the Immigration
Reform and Control Act of 1986 (IRCA). The Licensee agrees to comply with the IRCA in
performing under this License and to permit Licensor inspection of personnel records to
verify such compliance.
b) By entering into this License, Licensee warrants compliance with the Federal
Immigration and Nationality Act ( FINA) and all other Federal immigration laws and
regulations related to the immigration status of its employees. Licensee shall obtain
statements from their subcontractors certifying compliance and shall furnish the
statements upon request by the Licensor. These warranties shall remain in effect through
the term of the License. Licensee and their subcontractors shall also maintain
Employment Eligibility Verification forms (I-9) as required by the U.S. Department of
Labor's Immigration and Control Act for all employees performing work under the
License. 1-9 forms are available for download at USCIS.GOV .
27. Sudan and Iran. Licensee warrants that it is in compliance with A.R.S. §§35-391.06 and 35-
393.06 (Business Relations with Sudan and Iran):
a) By entering into this License, Licensee certifies it does not have scrutinized business
operations in Sudan or Iran. Licensee shall obtain statements from its subcontractors,
involved with this License, certifying compliance and shall furnish the statements to
Licensor upon request These warranties shall remain in effect through the term of the
License.
b) Licensor may request verification of compliance from Licensee or its subcontractors
performing work under this License. Should the Licensor suspect or fmd that Licensee or
any of its subcontractors are not in compliance, the Licensor may pursue any and all
remedies allowed by law, including, but not limited to: suspension of work, termination of
the License for default, and suspension and/or debarment of Licensee. All costs necessary
to verify compliance are the responsibility of Licensee.
28. Debarment Certifications. Licensee certifies to the best of its knowledge and belief, that it and
its directors, officers and agents:
a) Are not presently debarred, suspended, proposed for debarment, declared ineligible, or
voluntarily excluded from covered transactions by any Federal department or agency;
b) Have not within a three-year period been convicted of or had a civil judgment rendered
against them for commission of fraud or a criminal offense in connection with obtaining,
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attempting to obtain, or performing a public (Federal, State, or local) transaction or
contract under a public transaction; violation of Federal or State antitrust statutes or
commission of embezzlement, theft, forgery, bribery, falsification or destruction of
records, making false statements, or receiving stolen property;
c) Are not presently indicted for or otherwise criminally or civilly charged by a
governmental entity (Federal, State, or local) with commission of any of the offenses
enumerated in paragraph b; and
d) Have not within a three-year period had one or more public transactions (Federal, State,
or local) terminated for cause or default.
0) Shall immediately notify the Maricopa County Human Services Department if, at any
time during the term of this Agreement, it is debarred, suspended, declared ineligible, or
voluntarily excluded from participation. Licensor may pursue available remedies in the
event of such occurrence, including immediate termination of this Agreement.
f) Shall not enter into a subcontract or sub-recipient agreement with a person or
organization that is debarred, suspended, declared ineligible, or voluntarily excluded
from participation. Licensor may pursue available remedies in the event of such
occurrence, including immediate termination of this Agreement.
29. Binding Agreement. This License shall be binding upon and inure to the benefit of the
respective parties, their successors, personal representatives and assigns, and shall be
governed by and constructed under the laws of the State of Arizona.
30. Entire Agreement. This License, together with any supplemental provisions and E xhibits
attached hereto, constitutes the entire agreement between the parties and sets forth all of the
covenants, promises, agreements, conditions and understandings between Licensor and
Licensee, and there are no covenants promises, agreements, conditions or understandings,
either oral or written, between Licensor and Licensee other than as set forth herein, and those
agreements that are executed contemporaneously herewith. This License shall be construed as
a whole and in accordance with its fair meaning and without regard to any presumption or
other rule requiring construction against the party drafting this License. This License cannot
be modified or changed except by a written instrument executed by Licensor and Licensee.
Licensor and Licensee have reviewed this License and have had the opportunity to have it
reviewed by legal counsel.
31. Employment Disclaimer. This Agreement is not intended to constitute, create, give rise to, or
otherwise recognize a joint venture Agreement, partnership or other formal business association
or organization of any kind, and the rights and obligations of the parties shall be only those
expressly set forth in this Agreement. Licensee acknowledges that no individual performing
work in the Facility, under this Agreement on behalf of Licensee is to be considered a County
employee, and that no rights of County civil service, County retirement, or County personnel
rules shall accrue to such individual. Licensee shall have total responsibility for all salaries,
wages, bonuses, retirement, withholdings, workman's compensation, occupational disease
compensation, unemployment compensation, other employee benefits, and all taxes and
premiums appurtenant thereto concerning such individuals and shall save and hold the County
harmless with respect thereto.
32. No Partnership. Nothing contained in this Lease shall create any partnership, joint venture or
other an-angement between Licensor and Licensee. Except and expressly provided herein, no
term or provision of this License is intended or shall be for the benefit of any person or entity
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not a party hereto, and no such other person or entity shall have any right or cause of action
hereunder.
33. Arizona Law. The proper venue for any proceeding at law or in equity or under the provisions
for arbitration shall be Maricopa County, Arizona. This License shall be construed in
accordance with and be governed by the laws of the State of Arizona.
34. No Waiver. Waiver of any breach of any term, conditions or covenant herein contained shall
not be deemed to be a waiver of any subsequent breach of any term, covenant or condition
herein.
35. Authorization. Any individual executing this License on behalf of or as representative for a
corporation or other person, firm, partnership or entity represents and warrants that he/she is
duly authorized to execute and deliver this License on behalf of said corporation, person,
firm, partnership or other entity and that this License is binding on said entity in accordance
with its terms.
36. Invalidity. If any term, covenant, condition or provision of this License is held by a court of
competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions
hereof shall remain in full force and effect and shall in no way be affected, impaired or
invalidated.
37. References. Sections and other headings contained in this License are for reference purposes
only and shall not affect in any way the meaning or interpretation of this License.
38. Counterparts. This License may be executed in two or more counterparts, each of which shall
be deemed an original but all of which together shall constitute one and the same instrument.
Faxed and copied signatures are acceptable as original signatures.
39. In the event Licensor or Licensee resort to legal proceedings to enforce any right under this
License or to obtain relief for any default by the other party, the party prevailing in such
proceedings shall be entitled to recover from the defaulting party the costs thereof, including
reasonable attorneys' fees and costs.
40. Licensor Notices. All notices to Licensor shall be in writing and sent by certified mail to:
Maricopa County Human Services Department
Workforce Development Division
Attention: Patrick Burkhart, Assistant Director
234 N. Central, Suite 3000
Phoenix, AZ 85004
602-506-4146
BURICHARTP@mail.marieopa.gov
41. Licensee Notices. All notices to Licensee shall be in writing and sent by certified mail to:
MAXEMUS
Attention: Bonnie Thoi
1140 E. Washington Street #203
Phoenix, AZ 85034
480.305.2900 Office
480.305.2897 Fax
bonniethoi@maximus.com
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42. Costs. Licensee yearly costs for Facility 2 is $37,881.91, less In-kind contribution of
$25,815,54, Licensee shall pay $1,005.53 monthly for costs associated with the operation of
the Facility. Licensee s hall p rovide do cunaentation forIn-kind c ontribution on a monthly
basis. Licensee shall provide the hourly rate of the individual assigned to the Resource area
multiplied by the number of hours dedicated to this function.
Any costs associated with co-location in Facility 1 shall be paid for through separate
agreement with Arizona Department of Economic Security.
Licensee shall be invoiced on a monthly basis as referenced in Exhibit 3. Licensee shall
prepare and issue a check within thirty (30) days of receipt of invoice.
Licensor shall review costs on a yearly basis and may adjust and/or revise monthly
installments, if deemed necessary.
43. This License includes a Memorandum of Understanding and Resource Sharing Agreement
referenced as Exhibit 1. The Exhibit outlines the responsibilities of partner agencies that are
co-located in the Maricopa Workforce Connections One Stop Career Centers regarding
comprehensive service delivery and cost sharing of the operation of the One Stop Center.
IN WITNESS WHEREOF, the parties have hereunder set their signatures on the clay and year first
written above.
LICENSOR: LICENSEE:
IIUNTY 117/I03(0111viULV
BY BY
Cnainnan or ine 13-oaf
Date: Date: 0
Adam Politnick
Vice President
APPROVED AS TO FORM: Assistant General Counsel
Deputy County Attorney
Date:5-cl-- a I (
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Exhibit I
Memorandum of Understanding &
Resources Sharing Agreement
Maricopa Workforce Connections
Workforce Investment Act
One Stop Partner
I. Introduction
Maricopa County - Maricopa Workforce Connections (MWC), exclusive of the City of
Phoenix, is a designated Local Workforce Investment Area (LWIA), under the federal
Workforce Investment Act (WIA) of 1998. As a LW1A, MWC is responsibilities for
implementation of the provisions of Section 1219(c) (2) of Title I of the Workforce
Investment Act of 1998. MWC operates two comprehensive One Stop Career Centers and is
responsible for the design of a system that promotes collaborative employment & training
strategies reflecting the particular needs of the area's local and regional economies. The
system is built upon a framework of service delivery through comprehensive and affiliate
One-Stop Career Centers and a collaborative network of Organizations. As mandated in WIA
and Department of Labor implementing regulations at 20 CFR 662300, One Stop Operators
must develop agreements with agencies that are co-located in the One Stop Career Centers.
These agreements are referred to as Memorandum of Understanding and Resource Sharing
Agreements, this addresses service delivery and cost sharing of the operation of the One Stop
Career Centers.
MWC One-Stop Delivery System serves employers, job seekers and those seeking career
advancement in Maricopa County.
1VIWC provides the listed services below to employers within the service area:
• Recruitment, orientation and referral of qualified job seekers to job vacancies
• Job service and employment information
• Labor market information
• Information regarding the Arizona Job Training Program
• Connection to economic development resources
• Rapid response and plant closure assistance
• Resource referral
WIA has identified organizations in the following areas that provide services/activities that
contribute to a comprehensive One Stop Career Center:
• Adult education and literacy
• Rehabilitation Services
• Social Security
• Older Americans
• Postsecondary Vocational Education
• Trade Act
• Employment & training
• State Unemployment Insurance
• Youth Services
• Veterans Services
• Community based organizations that provide human services.
To ensure these services are of the highest quality and meet the expressed needs of Workforce
customers, the MWC Board has established the following mission, goals and responsibilities
for Workforce Development services:
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Exhibit I
• Universal Access: All customers, including those with special needs and barriers to
employment, will have access to a core set of services at each access point in the One-
Stop Career Center System, designed to provide information to make career and labor
market decisions. Core and intensive services will be made available at multiple
locations. Training and support services will be accessed through initiating transactions at
these access points.
• Integrated Services: Delivery of services will be enhanced through the integration of
planning processes, the coordination of activities and services, and the sharing of
information and participant data.
• Individual Choice: Customers will have choices in the mechanisms through which to
access services and in the services themselves, based on their individual needs and
preferences. Customers will have access to a multitude of career, skill, employment and
training information to obtain the services and skills they need to enhance their
employment opportunities.
• Program Oualitv/Accountabilitv: Design and management of the centers and delivery
of services will be responsive to the needs of customers, and customer satisfaction will be
a key measure of accountability. The Agencies agree to support each other in their
respective provision of services and to facilitate joint provision of services consistent
with the needs of their respective customers, the program goals of the partner
organizations, and laws and regulations governing the programs they operate.
IL Purpose of the Agreement
This Agreement establishes the terms and conditions in which each organization within the
MWC One-Stop System, in their efforts is to establish a cooperative working relationship
between all agencies define roles and responsibilities of all interested parties with respect to
implementation of a Comprehensive One-Stop System. This Agreement provides the
framework for the delivery of comprehensive workforce development services to job seekers
and employers of the region. Further, the agreement establishes the Agency's roles and
responsibilities for implementation of the provisions of Section 1219(c)(2) of Title I of the
Workforce Investment Act of 1998.
The establishment of a system of one-stop career centers and access points is designed to
accomplish the following:
• To facilitate the coordination of resources so as to eliminate unwarranted duplication of
services, reduce administrative costs, and enhance participation and performance of
customers served through the system.
• To establish guidelines for creating and maintaining a cooperative working relationship,
to facilitate joint planning and evaluation of services, and to develop more efficient
management of limited financial and human resources.
Geographic Area Covered by the Agreement
Direct Services: Maricopa County exclusive of the City of Phoenix
Collaborative Services: City of Phoenix
IV. One-Stop Center Locations
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Exhibit 1
Comnrehensive One Stop Locations
Gilbert (East Valley)
735 N. Gilbert Road
Gilbert, Arizona 85234
West Valley Career Center
1840 N. 95th Ave, Suite 160
Phoenix, Arizona 85307
Limited Services Locations
Mesa Job Service
163 N. Dobson Road
Mesa, Arizona 85201
Vista del Camino Scottsdale Community Center
7700 E. Roosevelt
Scottsdale, Arizona 85257
Cost Sharing
This Agreement establishes t he terms for c ost s haring for the operation o f the 0 ne Stop
System. The Agency shall contribute proportionately to the operational costs of the system
(20 CFR §662.270). The Identification of Shared Costs spreadsheet-Exhibit 2 provides budget
information for the operation of the One Stop System.
A. Identification of Operating Budget for One-Stop Delivery System
MWC has developed a cost allocation method for shared costs. The costs consist of direct
costs that are incurred by partners in the provision of customer services through the One-
Stop system.
Direct Costs include:
• Use of Office Space
• Utilities
• Janitorial/maintenance
• Supplies
• Security
• Communications
• Repairs
• Personnel
• Applicable Taxes
B. Cost Allocation and Resource Sharing Methodology
The shared costs as displayed in the budget document have been combined into a cost
pool for the purposes of cost allocation. This cost pool and the method used for allocation
of pooled costs to the Agency is described below. The application of the methodologies
to pooled costs is explained displayed in Exhibit 2 to this Agreement. The total
proportionate share attributable to each partner is also reflected in Exhibit 2.
Page 12 of 20

Exhibit 1
Direct Cost Pool — The individual cost of items for the operation of the facilities housing
the Maricopa Workforce Connections One-Stop Career Centers. These costs are allocated
on the basis of s quare footage occupied by e ach a gency, co-located at the 0 ne Stop
Career Centers and a proportionate amount of Common space. Cost allocations are
adjusted yearly for changes in the One Stop Centers agency participation. Projected costs
are estimated and each agency shall pay its fair share.
MWC has some latitude for discretion in determining how to share costs, as long as the
basis used for cost sharing is compatible with the governing provisions of WIA, other
partners' legislation, and the applicable OMB Circulars.
The Agency shall comply with the Federal Cost Principles set forth in the applicable
Office of Management and Budget (01VIB) Circulars. The following lists the circulars and
corresponding entities:
• OMB Circular A-21 — Cost Principles for Educational Institutions.
• OMB Circular A-87 — Cost Principles for State, Local and Indian Tribal Govts.
• OMB Circular A-122 — Cost Principles for Nonprofit Organizations.
The cost allocation process that is adopted is fully documented. The structure and
capabilities of the Agency's accounting systems will be considered in designing an
operable cost allocation process. The Agency shall contribute a fair share of the operating
costs based on the use of the one-stop delivery system by individuals attributable to the
Agency. MWC Advisory Board supports the fairness of the negotiated amounts through
the use of cost allocation methods or bases.
The Agency shall provide the resources necessary to fund their proportionate share of the
shared costs as reflected in Exhibit 2. Other agencies that are co-located in the Career
Centers must make monthly payments to Maricopa County representing their fair share
based on square footage used. Exhibit 3 outlines the costs that the Agencies will pay for
co-location costs.
All agencies shall provide resources as required to fulfill their proportionate share of
common costs. Costs are anticipated to remain the same throughout the year, and will be
evaluated on a yearly basis. Changes in costs will be adjusted through an amendment.
1. If the Agency fails to receive funding, or appropriations, limitations, or other
expenditure authority at levels sufficient to pay monthly costs for co-location the
Agency has committed to provide, then the Agency shall withdraw from this
Agreement and vacate the premises.
2. Should other agencies agree to enter into License Agreements for co-location in the
One Stop Career C enters and the direct costs di stributed among the Agencies is
reduced an amendment will be developed to reduce the cost under this Agreement.
3. The Agencies agree that each will bear a proportionate share of the audit
responsibilities based on their respective dollars contributed.
VI. Supportive Services
The Agency shall coordinate supportive services for customers and their families within the
boundaries of their respective capacities. This will be tracked and accounted for in the case
management process.
VII. Customer Satisfaction
Page 13 of 20

Exhibit 1
The Agency shall establish an accountability system to measure the success of the One-Stop
system that ensures employers and workforce development participants are highly satisfied
with workforce development services that are provided.
The Agency shall provide MWC with client contact information for the purpose of
conducting customer satisfaction surveys. MWC customer satisfaction surveys will be
conducted semi-annually and the results will be shared and posted within the One-Stop
Centers.
VIII. Continuous Improvement
The Agency shall participate and designate a representative to attend the MWC Standing
Partners Committee. The designee will attend Standing Partners Committee meetings in an
effort to improve services. The Agency shall actively participate in any staff meetings
conducted for the purpose of operation of the One Stop System or specific One Stop Career
Centers.
IX. Performance Accountability
The Agency shall provide information on an annual basis about performance goals and the
attainment of those goals. Data will be accumulated by MWC and presented to the MWC
Board during its regularly scheduled meetings for the annual system effectiveness report.
The Agency shall participate in the development of strategic plans for process improvement
and performance goals for the Comprehensive One-Stop System. The shared data will be the
primary s ource for p erformance of the Comprehensive One S top S ystem. Partner is h eld
accountable for performance of their agencies' scope of work.
The Agency in the One-Stop system shall:
• Submit quarterly activity reports to the Center Coordinators to be presented to the MVVC
Board
• Work toward the development of common performance goals and measures that will be
in alignment with the stated goals of the MWC Comprehensive One Stop system
X. Data Access/Data Sharing
Records of common clients who receive services funded through Wagner-Peyser, Title 113 or
other USDOL-funded employment programs, who also receive services from a co-located
agency, will be maintained in a workforce case management and reporting system provided
by the Department of Economic Security.
Agencies who wish to obtain access to workforce case management and reporting system
may do so under the terms and conditions of this Agreement if the following conditions are
met:
A. The Agency is responsible for all costs associated with data access (e.g. hardware and
software, phone lines, monthly connection charges, fees for usage).
B. The Agency agrees to adhere to state and local policies governing confidentiality, data
usage, and standards for data entry.
All Agency staff members who require access will follow the security access procedures
established by the Department of Economic Security and sign the appropriate data access
forms prior to receiving access.
Page 14 of 20

Exhibit 1
XI. Disabilities Services
Pursuant to 29 CFR Part 37.7 through 37.10, the Agency shall assure that the following is
provided, to the extent possible, in the One-Stop delivery system.
A. One-Stop center facilities that are programmatically and architecturally accessible;
B. Agency access for individuals with disabilities
C. Reasonable accommodations for individuals with disabilities
XII. Referral Process/Methods Between Organizations
The Agency s hall p rovide v alue-added referrals to c ustomers for additional services with
other agencies co-located in the MWC One Stop Career Centers, when customers are deemed
in need of additional services.
A. Referral Point of Contact
The Agency shall provide a referral point of contact including name, title, and associated
phone number, e-mail address for the referral point. The Agency shall provide contact
information within two weeks of receiving the fully executed agreement. The Agency
shall keep this information current and provide updates as necessary. The individual
making the referral appointments shall conduct follow-up with the customer within three
working days of the scheduled appointment date to ensure continuity of service.
B. Co-enrollment
Customers may be co-enrolled in multiple Agency programs within the One Stop system,
whenever appropriate and as eligibility and other program regulations allow. The Agency
shall ensure customers are provided comprehensive services. The objective of co-
enrollment is to broaden the service options for customers and to respond to unmet
training, supportive service, and placement support needs. Furthermore, co-enrollment
allows the Agency to share credit for performance outcomes.
The Agency shall:
• Review and revise enrollment procedures to facilitate co-enrollment whenever
possible and appropriate.
• Cross-train agency staff in enrollment procedures and requirements to facilitate co-
enrollment as needed.
• Obtain consent from customer to share information with other agencies co-located in
the MWC One Stop system.
• Share c ustorner i nformation ( including e ligibility and assessment information and
employability/service plans) to minimize customers' need to have to provide similar
or identical information to more than one agency within the Comprehensive One
Stop System.
C. Appointment Scheduling
The Agency shall coordinate appointment scheduling activities to facilitate customer flow
and service among the co-located agencies.
D. Capacity Building
The Agency shall establish a high level of professional standards related to One-Stop
staff competencies and protocols, as well as a professional environment for customers of
the affiliate agencies. In order for the "universal" customer to receive seamless services in
Page 15 of 20

Exhibit 1
a true One-Stop environment it is imperative that all agencies in the system understand
each organization, their services and their goals. The Agency shall provide training to the
other agencies in the One Stop system. The Agency shall attend training provided by
other organizations within the One Stop system.
It is understood all organizations participating in the Comprehensive One Stop system
need to achieve specific program goals and that by supporting each other through training
and team work, the One Stop System will result in increased goal achievement by all of
the Agencies. As with all aspects of joint planning, capacity building efforts shall be
examined in the context of adaptability to needed change, customer service and
continuous improvement. The Agency shall work continuously to ensure collaboration
with State and regional efforts to provide service delivery in response to identified
capacity building needs.
E. Marketing and Outreach
The Agency shall contribute to marketing strategies by informing job seekers, employed
individuals, employers, and the community at large about the services available through
the local One-Stop system.
The following resources are or may become available to enhance joint marketing efforts:
• Web site development
• Public education/information
• One Stop brochures/flyers
• Television or radio
• Newspapers
F. Confidentiality
Each Party to this Agreement warrants that it shall comply with the provisions of the
Workforce Investment Act and other applicable federal and state laws and regulations
including but limited to those relating to confidentiality of customer records. The Agency
shall share customer information only for the benefit and with the expressed and
informed consent of the participant and, if applicable, the customer's parent or guardian,
except as otherwise required by law.
G. Dispute Resolution Process
This section applies to the any disputes that may arise in the delivery of services in the
Maricopa Workforce Connections Comprehensive One Stop Career Centers. Except as may
otherwise be provided for in this Agreement, any dispute arising between the Agencies co-
located in the One Stop Career Centers shall be addressed by MVVC One Stop Career
Centers Administrator.
One Stop agencies will function by consensus. In instances where consensus cannot be
reached at the lowest level and the functioning of the One Stop system is impaired, those
one-stop agencies who are parties to the dispute shall submit to the following dispute
resolution (complaint) procedures:
• If the Agencies are unable to resolve a dispute to the satisfaction of the members who
are parties to the dispute, the complaint shall be submitted in writing to MWC
Assistant Director within 15 days of the initial dispute.
Page 16 of 20

Exhibit 1
• MWC Assistant Director will evaluate the merits of the dispute and may attempt to
resolve the dispute through mediation.
• If the MWC Assistant Director is unable to resolve the dispute, issue shall be referred
to the MWC Board Executive Committee. The Committee shall evaluate the merits
of the dispute and may attempt to resolve the dispute through mediation. However, in
all cases, the Executive Committee shall prepare a response to the complaint within
30 days.
• The decision of the Executive Committee shall be final and binding on all parties to
the dispute.
XIII. Assurances and Certifications
The Agency accepts the assurances and certifications identified in this section. By signing this
Agreement, the Agency agrees to the provisions contained in each of the documents identified
below and incorporated by reference into this agreement.
A. Assurances - Non-Construction Programs
B. Debarment, Suspension, Ineligibility and Voluntary Exclusion - Lower Tier
Transaction
C. Certifications Regarding Lobbying, Debarment, Suspension, Drug-Free Workplace
D. Certification of Release of Information
E. Nondiscrimination of Equal Opportunity Requirements of WIA
Specifically during the performance of this Agreement, the Agency shall not discriminate
against any person because of race, color, religion, sex, national origin, ancestry, physical or
mental disability, medical condition, marital status or sexual orientation. The Agency shall
abide by the provisions of Executive Order 11246 on nondiscrimination and, accordingly, will
take affirmative action to ensure that applicants are employed without regard to their race,
color, religion, sex, disability or national origin.
Nothing herein shall be construed as obligating the Agency to expend funds or be construed
as involving the Agency in any contract or other obligation for the future payment of money
in excess of appropriations authorized by law and administratively allocated for these
purposes. This Agreement in no way restricts any of the Parties from participating in similar
activities or arrangements with other public or private agencies, organizations, or individuals.
Page 17 of 20

Exhibit 2
Facility 1 West Valley One Stop Career Center
Operating Costs Annualized 2011-2012
Program Monthly
Costs Yearly Costs Costs
Salaries 0.00 0,0
Supplies 19,510.00 1,625.83
Security 47,171.00 3,930.92
Temp Help
Lease 821,429.00 68,452.42
Repairs 13,889.00 1,157.42
Janitorial 36,469.00 3,039.08
Utilities 72,658.00 6,054.83
Print/Advert
Total 1,011,126.00 84,260.50
Proportional Cost Allocated by Sq Ft
Annualized
Facility Sq Ft. 32,700 Costs
Share Sq Ft 2009-2010
WDD 15% 4,985 154,142.60
Partners 8% 2,756 85,219.06
Common 76% 24,959 771,764.34
Total 1,011,126.00
Directly Occupied Space 5,038 Sq Ft.
Annualized
Partner Sq Ft Costs
WDD 4,985 154,142.60
Partners 2756 85,219.06
Total 239,361.66
Proportional Share Common 27,662 Sq Ft.
Annualized
Partner Percentage Costs
WDD 59% 453,363.80
Partners 41% 318,400.54
Total 771,764.34
Total Space Cost Sharing
WDD 607,506.40
Partners 403,619.60
Total 1,011,126.00
Page 18 of 20

Exhibit 2
Facility 2 East Valley One Stop Career Center
Operating Costs Annualized 2011-2012
Program
Costs Yearly Costs Monthly Costs
Salaries 0.0
Supplies 10,722.00 893.50
Security 47,058.00 3,921.50
Temp Help 0.00
Lease 223.998.00 18,666.50
Repairs 7,056.00 588.00
Janitorial 23,808.00 1,984.00
Utilities 73,280.00 6,106.67
Print/Advert 0.00 0.00
Total 385,922.00 32,160.17
Proportional Cost Allocated by Sq Ft
Annualized
Facility Sq Ft. 17,900 Costs
Share Sq Ft 2011-2012
WDD 11% 1,904 41,050.03
Partners 12% 2,171 46,806.52
Common 77% 13,825 298,065.46
Total 385,922.00
Directly Occupied Space 3,990 Sq Ft.
Annualized
Partner Sq Ft Costs
WDD 1904 41,050.03
Partners 2086 46,806.52
Total 87,856.54
Proportional Share Common 13,825 Sq Ft.
Annualized
Partner Percentage Costs
WDD 47% 139,267.88
Partners 53% 158,797.57
Total 298,065.46
Total Space Cost Sharing
WDD 180,317.91
Partners 205,604.09
Total 385,922.00
Page 19 of 20

Exhibit 3
FEE SCHEDULE
1. Licensee agrees to pay Licensor a monthly amount of $1,005.53 for co-location costs associated with
the operation of the Maricopa County Workforce Connections One Stop Career Centers as stated in
the License Agreement.
2. Licensor shall review costs on a yearly basis and may adjust and/or revise monthly installments, as
deemed necessary. Any adjustment shall be made by mutual, written agreement of both Parties.
3. Monthly installment payments are to be sent to:
Maricopa County Human Services Department
Workforce Development Division
Senior Grants Accountant
234 North Central Avenue, Suite 3000
Phoenix, Arizona 85004
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