12% SRP-MIC APPLICATION, LDRC 6.13.13.PDF

SALT RIVER PIMA-MARICOPA
INDIAN COMMUNITY
10,005 E. Osborn Road, Scottsdale, Arizona 85256 / Phone 480-362-7520 / Fax 480-362-7593
12% Gaming Contributions Application
Date of Application: June 13, 2013
Organization Name: Lodestar Day Resource Center (LDRC)
Organization/Municipal Government Street & Mailing Address: 1125 West Jackson Street, Phx
AZ 85007
Contact Person and Project Manager if different from Contact Person: Jessica Berg
Title: Executive Director
Address: 1125 West Jackson Street, Phoenix AZ 85007
Phone: 602-223-3413
Fax: 602-258-4615
Email Address: jberg@lodestardrc.org
Project Name: Fulfilling Basic Needs, Reducing Barriers, Rebuilding Lives
In 200 words or less, please provide a brief description of the project submitted to the
12% SRPMIC Grant program.
Annually, the Lodestar Day Resource Center serves 4,500 homeless individuals with a focus on three main
strategies: Fulfilling Basic Needs; Reducing Barriers & Rebuilding Lives; and Ending Homelessness. The focus
of this grant request is the first two strategies. Stabilizing individuals in crisis is a critical first step to ensuring
their ability to engage in services. Once immediate basic needs are met, individuals are connected with the
services most needed on an individualized basis. By offering access to a wide array of supportive services, the
LDRC engages individuals in activities that move each person towards improved physical and mental health,
increased financial stability, and ultimately, permanent housing. LDRC staff connects individuals with over 10
agencies onsite at the LDRC. Services include identification, job development, mental health services, substance
abuse counseling, Veterans assistance, postal services, GED and educational assistance, housing placements, legal
consulting including access to the Homeless Court, and more. In addition to these services, the LDRC staff works
to ensure that clients are truly ready to maintain independent living. We provide opportunities to increase self-
esteem, motivation and social support, such that clients can recover their dignity and be ready to lead whole, self-
sufficient, fulfilling lives back in the community.
Beginning Date of Project: July 1, 2013 End Date of Project: June 30, 2014
Geographic Area to be served: Maricopa County

** Attach Detailed Budget**
Amount of Total Project: $745,399 Amount of 12% Request: $70,000
(No Multi-Year Request will be accepted)
If the Amount of funding received is less than the amount needed for the project, do you have other
funds to complete the project? (Please Explain):
The LDRC works to maintain a diversified funding base so that no program is completely dependent on
any single source of funding. The funding base includes government funding through the AZ Department
of Housing; grants through public and private sources; revenue from special events; and financial support
from individual donors. This past year, the LDRC began partnering with the Human Services Campus to
prepare joint grant applications and to partner on special fundraising events. This effort allows for better
use of resources and will serve to increase the revenues available to support programs and services.
If you receive SRPMIC 12 °A funding, will it be spent (Check One):
Monthly
List of SRPMIC 12% funds you have received in the past and a list of other 12 % grants funding
you are seeking from other Tribal Governments for the 2012-2013 12% cycle.
Last year, the LDRC received $70,000 from the SRPMIC through the 12% program. We are also seeking
funds from Gila River Indian Community and the Tohono O'odham Nation.
List any other funds you have received from the SRPMIC and identify the source: No other funds
have been received.
Funding for project/programs may be based on available funding. As such, if funding were not
available for the full the amount of request how would you prioritize funding.
A.) Maintaining front desk staffing (Client Care Coordinators) is critical to connecting with individuals
coming to the LDRC and to engage them in activities that will end their homelessness.
B.) An additional Client Care Coordinator is needed to work in tandem with other Campus staff to
conduct outreach on the Campus and in the surrounding neighborhood in order to connect with the newly
homeless and to engage the chronically homeless in services.
C.) Ensuring the availability of the Intensive Engagement Specialist is also a priority. This individual
works with an on-Campus Emergency Medical Technician to address urgent medical needs. Persistent
health problems will be mitigated through enhanced medical and behavioral healthcare in the supportive
environment of the Human Services Campus
D.) Lastly, funding for supplies associated with outreach such as food and water is needed along with the
costs associated with GED testing and education materials available in the LDRC Learning Center.
Which municipal governmental entity will serve as your pass through or accept 12% funds on your
behalf? The LDRC works with Maricopa County, however, we remain open to working with other local
governmental entities.

By execution of the 12% Gaming Contribution Grant Application the undersigned agrees that the
information contained in the Application is true to the best of the Applicants knowledge. The
Applicant shall notify the SRPMIC if any information in this Application changes.
.71,11NYT 611
Signature for the Applicant Date
CcY;lre'l CLU
Name and Title
The Application shall be signed by the senior elected official of the local government, or in the case
of a non-profit entity, the Chief Executive Officer authorizes to commit the non-profit entity to
apply for, accept, and implement an award from the SRPMIC utilizing 12% Gaming
Contributions.

Lodestar Day Resource Center FY13 - 14
Fulfilling Basic Needs; Reducing Barriers & Rebuilding Lives
Expenses:
Salaries
Client Care Coordinators 3 FT 68,640
Client Care Coordinators 2 PT 22,880
Intensive Engagement Specialist 27,040
Director of Programs 30% 12,666
Volunteer Manager 37,000
Post Master 1 PT 11,440
Learning Center Manager 31,200
Total Salaries 210,866
Employee related expenses 27.50% 57,988
Professional Fees 56,329
Travel Related Expenses 2,654
Space Costs 75,417
Equipment 3,176
Materials & Supplies
Client Care Dept / Prescriptions 9,100
Education / GED 5,000
Engagement Programs 7,500
Volunteers 3,000
Computer Software 7,000
Bus Passes 2,400
Printing, copying, office supplies 6,422
Total Mat. & Supp. 40,422
Operating Expenses 28,832
Sub total 475,684
In-kind (building usage) 208,716
Indirect administrative allocation 13% 60,999
TOTAL EXPENSES: 745,399
Revenues:
Maricopa County - in-kind building 208,716
BHHS Legacy Foundation 70,000
Dignity Health 50,000
Valley of the Sun United Way - Primary Partner 117,309
Valley of the Sun United Way - Helping the Working Poor 63,000
Salt River Pima-Maricopa Indian Community 70,000
Individual - Private donations 67,374
Special events 40,000
Café income 35,000
US PS 24,000
TOTAL REVENUES: 745,399

12% Gaming Contributions Application - Addendum
Lodestar Day Resource Center Programs & Impact
June 2013
The Lodestar Day Resource Center (LDRC) is a national model to end homelessness.
Referred to as the "hub" of the 12-acre Human Services Campus for homeless adults, the LDRC welcomes
clients, and serves as a gateway for individuals to access an extensive array of human services needed to begin
the transformation from crisis to stability and self-sufficiency. Our mission is to provide:
A safe, engaging, holistic community that empowers people to end their homelessness and create
positive, long-term life changes.
The LDRC is a collaborative of over 10 agencies that provide concrete, life changing services such as
identification, job development, mental health services, substance abuse counseling, Veterans assistance, postal
services, educational assistance, housing connection, legal consulting, and more. In addition to these services,
the LDRC staff works to ensure that clients are truly ready to maintain independent living. We provide
opportunities to increase self-esteem, motivation and social support, such that clients can recover their dignity
and be ready to lead whole, self-sufficient, fulfilling lives back in the community.
Annually, the Lodestar Day Resource Center serves 4,500 homeless individuals.
• 2500 complete our comprehensive orientation, and 95% of attendees set and share goals to work
towards ending their homelessness.
• 40 new students utilize our Learning Center each month.
• 12-step (sobriety) meetings have 1000 participants each month.
• At any point in time, there is mail in our Post Office for 5,000 individuals. This is the only Post Office in
the US specifically designated for homeless individuals.
• Life skills workshops have 1500 participants each month.
• The Veterans outreach center has 700 visits each month.
• 250 clients obtain permanent, affordable housing through our Housing Transition Program each year,
and 97% of those in our follow-up program remain in their housing after one year.
Our work encompasses 3 main strategies:
1) Fulfilling Basic Needs
2) Reducing Barriers & Rebuilding Lives
3) Ending Homelessness.
FULFILLING BASIC NEEDS
Campus Orientation
Orientation provides a comprehensive introduction to the Campus for incoming clients, sets an expectation of
growth and productivity, and illustrates the range of services we have to offer. Agencies, departments and
opportunities are fully explained and described in an informational packet provided for each meeting attendee,
including such essential information as service schedules and hours of operation, a Campus map, release of
information for all agencies, customer service survey, security guidelines, Campus helpful hints, a calendar,
grievance processes, an application for half price transit fare, and more. Perhaps most importantly, the attendees
are guided in a goal setting exercise, and encouraged to look at the underlying barriers that may be holding them
back from achieving those goals. 2,500 clients go through orientation each year, and 90% of them create and
share goals to help them end their homelessness. Clients report an incredibly positive experience with our
orientation, helping them begin the challenging process of truly ending their homelessness:
• 95% report feeling more hopeful.
• 97% report feeling empowered.
• 95% report feeling supported.
• 99% report feeling inspired to make positive changes in their lives.
LDRC Programs & Impact, June 2013 Page 1

In 2013, we began using the Homeless Management Information System in conjunction with our orientation
program. This expansion of our information technology infrastructure is enabling us to assist clients in sustainably
ending their homelessness more quickly through improved abilities to manage client services, follow up with
clients, and track, measure, and evaluate success.
Client Care Department & Triple C Program (Campus Community of Care)
Our Client Care Department represents the core of our work. While many homeless individuals endure diverted
eyes and report feeling "invisible" in the community, our Client Care Department serves as the first point of
friendly engagement and contact for our clients. They strive to provide "5-Star" customer service, welcoming
clients into a safe environment, connecting them to life-changing services, and encouraging them to take the next
steps needed to end their homelessness. These staff members work at our reception desk, as well as engage
those in our day room or on the Campus lawn, attempting to connect with individuals who may be reluctant to
utilize services. They maintain an orderly, accepting, productive, healing environment for over 300 individuals
every day. More than 1100 service referrals are made every month at the front desk inside the LDRC.
Beginning in 2013, the LDRC, Human Services Campus, and Circle the City launched the Triple C program,
adding incredible resources to the Client Care Department. This pilot program is attempting to decrease
emergency room visits and increase health stabilization for those who are medically vulnerable or chronically
homeless. An "Intensive Engagement Specialist" works with an on-Campus Emergency Medical Technician to
address urgent medical needs. Persistent health problems will be mitigated through enhanced medical and
behavioral healthcare in the supportive environment of the Human Services Campus. Individuals in medical crisis
will be provided care, support prior to and following any hospital stay, and access to an array of holistic prevention
strategies.
REDUCING BARRIERS & REBUILDING LIVES
Café
Our "Hole in the Wall Café" (named via a client contest) sees over 150 people every day. While the café's
business mainly comes from those seeking half-price bus tickets and low-priced food, clients enjoy a much more
positive experience than they commonly would at their local drug store or gas station. We use the café as an
engagement tool, learning the clients' names, joking with them, and attempting to raise the spirits and self-esteem
through connection and understanding. Clients are always greeted warmly and offered assistance in making
healthy food selections. There is a strong emphasis to make healthy foods more available and affordable, with
smoothies and steamed vegetables now for sale. When one is homeless, there is often little choice available —
meals are acquired via standing in line at a soup kitchen and being handed a platter of food. At our café, not only
can clients make their own choices, but they can make healthy choices, allowing them to regulate such common
conditions as diabetes, high blood pressure, and other medical conditions. Clients can earn "Get Going Bucks" to
be spent at the café for helping out around the Campus or accomplishing goals. We know that sometimes one
simple conversation over a cup of coffee can have a life-changing impact on a person.
Engagement & Holistic Programming
We offer clients many different workshops, clubs, sports, and other activities to ensure individuals get and stay
active and involved in with healthy lifestyle choices. Sports such as basketball, whiffle bail, stickball, and volleyball
help fight depression and provide exercise. For clients who cannot sustain prolonged physical activity, games like
bocci ball, golf, Frisbee, and bean-bag tosses are also available. Our chess, current events, book, movie, music,
and art clubs and classes keep clients mentally stimulated and help to build their self-confidence and self-
awareness. Programs such as Toastmasters, computer training, and our Women's Workshop help to better
prepare clients for job applications, interviews, and work. One of our more unique engagement programs is our
Ballroom Dance Class. This unique program, affiliated with the international Dancing Classrooms, is a social
development program, helping clients to recognize their own dignity and increase their self-respect. By helping to
build the self-confidence, acceptance, and joy of the attendees, dancers become more inspired to utilize our
resources to search for jobs and end their homelessness. Our holistic approach helps individuals stay connected
to their humanity, and gives them motivation to make positive, long-term life changes.
LDRC Programs & Impact, June 2013 Page 2

Homeless Court & Legal Services
Maricopa County Regional Homeless Court was established to resolve outstanding misdemeanor warrants and
fines for homeless individuals demonstrating a significant commitment to ending their homeless lifestyle. Often,
when these individuals are looking for employment or housing, these misdemeanor warrants and fines become
barriers. The Regional Homeless Court program helps in eliminating these barriers, thus allowing individuals the
opportunity to work toward self-sufficiency. Individuals accumulate community service hours through participation
in programs and classes designed to assist them in their efforts to end their homelessness, and these hours are
then turned into dollars to cover outstanding fines and/or warrants. By design, individuals can only be referred to
the Regional Homeless Court by one of the participating providers after they have engaged in programs. In
addition to hosting this tremendous resource in our facility, the LDRC is working with the Phoenix School of Law
to provide a legal clinic for our clients.
Learning Center
The LDRC Learning Center was established in 2010. While many teaching and tutoring facilities require a
minimum starting educational level of their students, the Learning Center is open to everyone, regardless of
educational background. Whether a client needs help with filling out forms, basic education tutoring, or applying
for college grants, we do our best to address each individual's personalized education goals. If a client hopes to
attain their GED, we tutor them individually to prepare for the test, assist with the registration and cost of the test,
and help to get them to the test cite to take the test. For those who do not speak English, we have Spanish-
speaking tutors one day each week. We are unyielding and fully devoted to our belief that it is never too late for
anyone to increase their education and achieve their goals.
Post Office
The Lodestar Day Resource Center has the only Post Office in the United States designated for people
experiencing homelessness. Our post office is incredibly unique, in that any homeless individual can receive mail
at 232 South 12th Avenue, Phoenix, AZ 85007. Having an actual address, rather than "General Delivery" or a
P.O. box, is a significant and crucial benefit in helping our clients to obtain employment and housing. Our clients
have the opportunity to receive medication, government benefit checks, birth certificates, contact with family
members, and general correspondence where they sleep and receive other important services. Government
agencies such as Department of Economic Security and the Social Security Administration regularly use our
address to correspond with homeless individuals. The mail that our clients receive can literally be life-changing for
them. In addition to fulfilling this concrete need, post office staff and volunteers have been known to write letters
to those clients who always check but never receive mail — especially those suffering from mental illness. This
extra attention helps to lift spirits, provide motivation, and move people forward. Over 5000 individuals receive
their mail at the post office every year.
For More information about the Lodestar Day Resource Center Programs:
Lodestar Day Resource Center 1125 West Jackson Street Phoenix, AZ 85007
(602) 223-3413 Fax (602) 258-4615 www.LodestarDRC.orq InfoLociestarDRC.org
LDRC Programs & Impact, June 2013 Page 3