FY27 BUDGET PRESENTATION_COSC_1-26-26.PPTX

Fiscal Year 2027
Requested Budget 
Clerk of the Arizona Superior Court 
for Maricopa County
January 26, 2026

Increased Demand and 
Service Modernization
Rising Volumes and Customer Demand
• Case Filings: Up 10% over 3 years; 10,000+ documents 
processed daily
• Customer Contact: Calls up 13%; Online chats up 20% (FY25)
• Fee Waiver/Deferral Applications: Up 25% (37,560 in FY25)
Offsetting Workload Through Innovation
• E-filing now available for all major case types
• COSC’s virtual agent resolves 92% of online chats
• Online fee waiver/deferral services
• Ongoing internal process improvements

General Fund Emerging Needs
Technology Software & Licensing
• General Fund (Non-Operating / Non-Recurring): $700,000 
• Increased costs for multiyear renewal of licensing and support related to 
maintenance of mature data center

Thank you!
Any questions or comments?