3B. JANUARY 2024 HOMELESS SOLUTIONS UPDATE PRESENTATION.PDF

Community Health and 
Human Services
Homeless Solutions Update
1
January 11, 2024

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Performance Measures
Ending Homelessness (3.28)
Community Health and Well-Being (3.34)

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Data Trends
0
1000
2000
3000
4000
FY21/22
FY22/23
City of Tempe Homeless Solutions 
Progress Indicators
# of Chronically Homeless People Served in Tempe
Summer Tempe Point in Time Count
# of Unduplicated Tempeans Served Through HOPE
Case Management
FY21/22
FY22/23
% Reduction
# Unduplicated 
Tempeans Served 
Through Outreach 
Case Management
1861
1257
-32.5%
Summer Tempe 
Point in Time Counts
515
355
-31.1%
# Chronically 
Homeless People 
Served in Tempe
861
522
-39.4%

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National Trends
United States Interagency Council on Homelessness 
(USICH)
Approximately 25% of people experiencing homelessness have 
a mental health condition, 35% have a substance use disorder
Unsheltered > Sheltered 
National Alliance to End Homelessness (NAEH)
2019-2022 shelter beds increased by 7%
2021-2022 reduction of shelter utilization by 6.9%

5
Tempe Innovation
Since August 2022:
CARE & HOPE line 
Encampment verification and response
24/7 Responsive outreach to CARE & HOPE Line and 
hope@tempe.gov
Additional Outreach:
Mercy House onboarded and Super 8 contract ended 12/31/23
4 HOPE team members
Increase proactive outreach past our daily Mill Avenue work as 
well as our top tier parks proactive outreach

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Outreach Engagement Success
Rate of Individuals Accepting Services
Total Engagements
Accepted 
Services
Percent
Since April 2022
16,132
5,033
31%
December 2023
349
134
38%
Rate of Individuals Accepting Shelter/Housing Solution
Accepted Services
Accepted 
Shelter/Housing
Percent
Since April 2022
5033
1268
25%
December 2023
134
43
32%

7
HOPE Hiring
13 of 15 positions filled or in process with HOPE
2 candidates going through HR process 
Actively interviewing for 2 positions
Onboarded 3 HOPE team members in past month
HOPE team members utilizing overtime to assist in covering shifts
HOPE volunteers
ASU paid/non-paid internship opportunities

8
2024 Point in Time Count
Coordinated through Maricopa Association of 
Governments (MAG)
January 23rd, 2024
5:30am-12pm
Point in Time Unsheltered Street Count
Winter 2020
2021
Winter 2022
Summer 
2022
Winter 2023
Summer 
2023
Tempe
396
No Regional PIT 
(pandemic)
383
515
406
355

9
Bridge Shelter Collaboration
Partnering with Mercy House and transitioned all shelter residents 
to Sue’s Espacio by close of 2023 
87% successful transitions
Continued the Step Into Housing agreement with TCAA
9 months of pilot – 22/23 housed successfully (95.7%)
Increased partnerships with landlords and providers for housing 
solutions including shared living, senior homes, transitional housing 
and weekly rentals

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Regional Collaboration
MAG: Local Jurisdiction Committee, Continuum of Care Board, 
Emergency Shelter Workgroup, Outreach Collaborative, Lived 
Experience Committee, Heat Relief
Interagency: Cities-Counties Coordination for Homelessness, 
Homelessness to Housing Roundtable
Regional Case Conferencing (Singles and Family)
New evaluation tool - MAP

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COT Homeless Outreach Collaborative

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2023 Tempe Works Graduation
“If it wasn’t for Tempe Works for helping me get the job that I love, I wouldn’t be doing so 
well. It’s given me the opportunity to survive and be able to reconnect with my family 
and have a home.” – Monica, full-time City of Tempe employee, Tempe Works Graduate
Workforce Readiness and Livable Communities Council Meeting

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Tempe Works
5 graduates in Q1 FY23/24
Total graduates: 24
New Partnerships – Tempe Elementary School District & AZ Faith 
Network for Heat Relief Center 
Maricopa AZ@Work - Career Skills Classes and Lunch & Learns
“I have my own little space and I’m trying to get back on my feet. I’m mending 
myself and mending relationships that I’ve lost.” – Jeffery, City of Tempe HOPE and 
Tempe Works client

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Healthy Giving

Questions 
and 
Discussion
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