Skillsoft Contract

City of El Mirage — Regular Meeting (2020-05-05)

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FY21-00121431Belanger 
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8 MAY 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
City of El Mirage 
Attn: Tom Bacome 
10000 N El Mirage RD 
El Mirage, AZ 85335 USA 
 
Dear Tom: 
 
This letter and any exhibits attached hereto sets forth the agreement between Skillsoft Corporation (Skillsoft) and City of El Mirage 
(Customer) and will confirm the purchase of the License(s) selected below (the Agreement). Customer hereby agrees to a termed 
license for the products and/or services selected below pursuant to the pricing set forth below and upon the License Ter ms and 
Conditions set forth herein.  
 
Products, Services & Pricing: 
 
Access to the following products and/or services selected below is for the applicable number of named authorized Customer employees 
(the “Authorized Audience”) during the period of time from the Start Date through the End Date (the License Term).  
 
LICENSE TERM: START DATE: 8 MAY 2020 
 
END DATE: 7 MAY 2021 
  
SKILLSOFT PRODUCT 
AUTHORIZED AUDIENCE 
PERCIPIO TECHNOLOGY & DEVELOPER EXPERT 
2 
DEPLOYMENT METHOD: Percipio 
SKILLSOFT PRODUCT DEFINITIONS. 
License Consumption occurs when a member of the Authorized Audience has accessed the Percipio platform (each such person, a 
“Licensed User”).   Further, once a member of the Authorized Audience has accessed the Percipio platform, that member i s considered 
to have consumed a license for the Skillsoft Product(s) that have been assigned to that member for the remainder of the then current 
annual License Term.   
Course Object shall mean current and future online computer based training materials developed and owned by Skillsoft and/or its 
licensors in the content areas relating to business skills, employee health and safety, legal compliance, financial services industry, desktop 
applications and information technology, including all hard copy, machine-readable materials that comprise the object, including, all 
related software, data, disks, tapes, CD-ROM, Documentation and packaging delivered, including by electronic delivery, to 
Customer.  Planned Course Object(s) that are not commercially available at the time of Customer’s selection are available on a 'when 
and if' basis.  A target date is indicative of the anticipated release date but is subject to change or removal by Skillsoft without notice.  The 
materials provided hereunder have been developed with subject matter expertise from various third parties but are intended fo r 
informational and educational purposes only and do not constitute legal advice or guarantee compliance with any federal, state or local 
laws or regulations.   Although Skillsoft undertakes all reasonable efforts to maintain the legal accuracy of this content and make updated 
content available to customers, neither Skillsoft nor any third party represents or warrants that the content reflects current legal 
developments; customers are encouraged to consult local counsel before taking any action based on the content or information provided 
hereunder. 
Percipio Technology & Developer Expert is a package of selected assets in the area of technology & developer, subject to the 
Authorized Audience level. Skillsoft reserves the right to modify, restrict, or update any content contained in the Percipio Technology & 
Developer Expert throughout the term of this Agreement. 
License Term shall mean the period of time from the Start Date through the End Date. 
 
Percipio shall mean a method for the delivery of and access to the Skillsoft Products whereby Skillsoft shall host the Skillsoft Produ cts 
on Skillsoft servers and Customer may obtain access to the Skillsoft Products. Customer may not customize Percipio. Skillsoft shall 
provide installation of any maintenance releases and/or new version releases to the Percipio platform at no extra charge to C ustomer. 
The timing of such installations will be at Skillsoft’s discretion. Skillsoft shall maintain backups of customer data for a period of not more 
than ninety (90) days. Skillsoft will provide storage for custom content, at no additional cost, as follows: 200 gigabytes of storage space 
(Initial Storage Allowance). Customer shall be responsible for monitoring its use of the s torage and if Customer exceeds the Initial

FY21-00121431Belanger 
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Storage Allowance, Customer will be charged at the price per gigabyte of $70.00. 
 
LICENSE FEES. Customer’s total committed license fees hereunder are set forth below and are calculated as follows.  Applicable state 
and local taxes are not included in the totals below and will be calculated as of the date of the invoice(s) issued hereunder :  
 
YEAR/TERM 
ANNUAL LICENSE FEES 
Y1  
$995.00 
TOTAL 
$995.00 
 
All fees shall be invoiced annually in advance and are due and payable 100% net 30 days from the date of invoice.  
AUTO RENEWAL. Following the End Date of the License Term set forth in Section 1 (the “Initial Term”), unless terminated in 
accordance with this Agreement (or as otherwise expressly permitted herein), this Agreement will automatically renew for an additional 
twelve (12) month term, and shall continue to automatically renew every year thereafter on the anniversary of the Effective Date (each 
such renewal, a “Renewal Term”).  Either party may opt out of any prospective Renewal Term by notifying the other party in writing at 
least thirty (30) days prior to the commencement of such Renewal Term. 
 
During each Renewal Term, Customer shall license the same Skillsoft Products for the same number of Authorized Audience members 
that were licensed and paid for (specifically excluding any promotional or free of charge Skillsoft Products and/or Authorize d Audience 
members and/or any “one time” course or platform customization services) as of the End Date of the preceding Initial Term or Renewal 
Term, as applicable.  For clarification purposes, “one time” course or platform customization services shall mean the initial work 
required to perform such customizations, however, ongoing maintenance fees related to such one-time customizations shall 
automatically renew. 
 
All license fees payable during any Renewal Term shall be payable annually in advance in accorda nce with the payment terms set forth 
in this Agreement for the Initial Term. 
 
Skillsoft reserves the right, at its sole discretion, to increase the license fees for any Renewal Term by up to 3% of the li cense fees paid 
for the then-current license year (“Price Increase Option”).  In the event Skillsoft elects to exercise such Price Increase Option, Skillsoft 
will notify Customer no less than sixty (60) days prior to the end of the Initial Term or Renewal Term, as applicable.  Such notice may 
be provided via email. 
 
 
LICENSE TERMS AND CONDITIONS 
 
Subject to the restrictions stated herein Skillsoft grants to the Customer who has executed this Agreement below, and Custome r 
accepts, a nonexclusive, non-transferable license, without the right to sublicense, to the products and services selected (hereinafter the 
products and services selected shall be collectively referred to as the Skillsoft Products) for internal training purposes only for 
Customer employees, without the right to exchange during the License Term except as set forth herein. Skillsoft agrees that Customer 
may reassign: a) up to the total number of the Authorized Audience learner IDs in each agreement year effective on the annive rsary of 
the License Term or b) for Customer’s full-time regular employees, at any time during the License Term provided the learner IDs are 
reassigned from learners no longer employed with Customer effective that year.    
 
The license does not convey any ownership rights to Customer in the Skillsoft Product(s), Skillsoft’s web site architecture o r other 
Skillsoft proprietary information, but only a limited use right pursuant to this Agreement.  Customer shall not (a) transfe r, rent, lease, 
loan or disclose the Skillsoft Product(s) or intellectual property to any third party; (b) reverse engineer, disassemble, decompile or 
attempt to derive source code from the Skillsoft Product(s); (c) modify or create derivative works based upon the Skillsoft Product(s); (d) 
remove any proprietary notices, or trademarks or service marks on any Skillsoft Product(s); (e) merge the Skillsoft Product(s ), with 
another program; (f) use the Skillsoft Product(s),  for any purposes other than those stated in the Agreement; (g) have any right to any 
source code for the Skillsoft Product(s), or (h) permit any party not specifically licensed herein to use the Skillsoft Produ ct(s).   
 
Customer shall ensure that only the members of the Authorized Audience licensed herein access the Skillsoft Product(s).  Customer will 
maintain records of all use and copying of the Skillsoft Product(s) and assignment of all login identifications used to acces s the Skillsoft 
Product(s).  Skillsoft shall have the right to examine such records and to audit Customer’s access to and usage of the Skillsoft 
Product(s) to verify compliance with the Agreement.  Upon expiration or termination of the License Term, Customer will delete  any 
copies of the Skillsoft Products or Skillsoft Intellectual Property from its computer(s) or server(s) and destroy (and certify as destroyed) 
or return to Skillsoft all such copies.

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If the Skillsoft Products licensed herein are deployed outside of Skillsoft’s learner management systems, Customer agrees to submit a 
report to Skillsoft at the end of each calendar month (“Monthly Usage Report”). The Monthly Usage Report shall include details of all 
users of the Skillsoft Products. The purpose of the Monthly Usage Report shall be to show the number of Licens ed Users that accessed 
the Skillsoft Products in the preceding month. 
Skillsoft regularly updates its software platforms to serve the needs of its customers, improve the learner experience, and u tilize changes 
in available technology.  In the event that Skillsoft introduces a new platform during the term of this Agreement, the parties will meet to 
assess the new platform and develop a mutually acceptable plan for the migration of Customer to the new platform. 
 
Either party may only cancel the Agreement (a) by giving ten (10) days written notice if a material breach remains uncured thirty (30) 
days after the breaching party receives written notice thereof from the other party.  In the event that Skillsoft terminates the license and 
this Agreement based on the foregoing sentence, Skillsoft reserves all rights and remedies available at law, including but not limited to 
collection of all committed License Fees. 
 
Effective 30 days after the termination or expiration of this Agreement, Skillsoft shall have the right to shut down any and all Customer-
specific Skillsoft LMS site(s).  If Customer requests Customer Data within 30 days of such termination or expiration, Skillsoft will make 
available to Customer an electronic copy of the Customer Data, however, any additional formatting or other work involving Customer 
Data shall be subject for an additional fee at Skillsoft’s then-current rates.  After such 30-day period, Skillsoft shall have no obligation to 
maintain or provide any Customer Data and shall thereafter, unless legally prohibited, delete all Customer Data in its systems or 
otherwise in its possession or under its control, in accordance with Skillsoft’s internal policies. Skillsoft will not provide copies or extracts 
of Customer Data unless all amounts due and owing, including any Committed License Fees, Overage fees, or any other fee or charge 
associated with Customer’s use of the Skillsoft Products and/or services, have been paid by Customer.  For purposes of this 
Agreement, “Customer Data” means any data, information or material provided or submitted to Skillsoft by the Customer in connection 
with Customer’s use of the Skillsoft Products. 
 
In order to protect Skillsoft’s licensors and/or publishers intellectual property rights, Skillsoft may disable any individual’s access to the 
Skillsoft Product(s) immediately if, such individual’s use of the license violates the terms and conditions of this Agreement. 
 
The license fees set forth above do not include taxes.  Customer shall be responsible for payment of all a pplicable taxes, however 
designated or incurred, in connection with this Agreement, including without limitation, state and local excise, sales, withh olding and 
use taxes and any other applicable governmental assessments.  If Customer fails to pay any applicable tax, then Skillsoft may pay such 
tax on Customer’s behalf and seek reimbursement from Customer. 
 
Skillsoft shall not be liable for any special, incidental, indirect, exemplary or consequential damages (including without li mitation loss of 
profits, loss of data, costs of cover), however caused and based on any theory of liability, for any claims or causes of action arising  out 
of or related to this Agreement.  These limitations will apply even if Skillsoft has been informed of the possibility of such  damages.   
FURTHERMORE, IN NO EVENT SHALL SKILLSOFT’S LIABILITY UNDER THIS AGREEMENT OR ARISING OUT OR RESULTING 
FROM CUSTOMER’S USE OF ANY SKILLSOFT PRODUCT(S) EXCEED THE LICENSE FEES PAID UNDER THIS AGREEMENT 
WITH RESPECT TO SUCH SKILLSOFT PRODUCT(S). 
 
SKILLSOFT GRANTS NO WARRANTIES WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED.  SKILLSOFT SPECIFICALLY 
DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  SPECIFICALLY, 
AND NOT IN LIMITATION OF FOREGOING, SKILLSOFT DOES NOT WARRANT THAT ANY SKILLSOFT PRODUCT(S) WILL MEET 
CUSTOMER REQUIREMENTS OR THAT THE OPERATION OF ANY SKILLSOFT PRODUCT(S) WILL BE UNINTERRUPTED OR 
ERROR FREE.  
 
 This Agreement and all disputes hereunder, and the rights and obligations of the parties hereto, shall be governed by and construed in accordance with the laws of the state 
of New Hampshire without reference to its conflicts or choice of law provisions. All claims, disputes and/or lawsuits in connection with 
this Agreement shall be brought in the courts of the state of New Hampshire, and each party to this Agreement hereby irrevocably 
submits to the jurisdiction and venue of such courts.  Both parties will comply with all applicable international, federal, state, and local laws 
and regulations in performing its obligations hereunder, including, without limitation, all U.S. export regulations.   Contractor Services licensed under 
this Agreement are Commercial Computer Software under United States Federal Government Acquisition Regulations and agency supplements thereto.  Contractor Services 
are provided to the federal government and its agency only under the Restricted Rights Provision of the Federal Acquisition Regulations applicable to commercial software 
developed at private expense and not in the public domain.  The use, duplication or disclosure by the government is subject to restrictions as set forth in subdivision (c) (1) (ii) 
of the Rights in Technical Data and Computer Software at DFAR 252 227-7013.  Unless exempt, Customer and Skillsoft shall abide by the requirements of 41 CFR §§ 60-
1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with 
disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime 
contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected 
veteran status or disability. If applicable, the Customer and Skillsoft shall also abide by the requirements 41 CFR § 61-300.10 regarding veterans’ employment reports and 29

FY21-00121431Belanger 
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CFR Part 471, Appendix A to Subpart A regarding posting a notice of employee rights. 
 
Customer will be eligible to participate in Skillsoft's customer reference program which may include, but is not limited to, participation in 
customer case studies, press releases, collateral, and opportunities with media and industry analysts. Skillsoft is permitted  to use 
Customer’s name and logo in lists with other customers (including listing of customer's on its website). However, Skillsoft shall not use 
Customer’s name in any other advertising material (including, without limitation, online or print-based advertisements) without advance 
authorization from Customer, which will not be unreasonably delayed, conditioned or withheld. Except as set forth in this Section above, 
there shall be no public announcement of this Agreement or the relationship between the Parties without mutual review and app roval by 
both Parties, except as part of required governmental filings, SEC filings, quarterly earnings announcements and financial 
presentations. 
 
This Agreement, set forth in US English, (including Exhibits attached hereto) constitutes the entire understanding and agreem ent 
between the parties and supersedes all prior and contemporaneous proposals, agreements and representations between them, 
whether written or oral, including any translated versions. If any provision of this license is not enforceable, it will be s evered from this 
license and the remainder will remain in full force and effect.  Customer shall not assign the Agreement in whole or in part, whether by 
operation of law or otherwise, without the advance, written consent of Skillsoft.  Any purported transfer or assignment in vi olation of this 
Agreement shall be null and void and of no force and effect.  This Agreement may only be amended in writing signed by Customer and 
an authorized signatory of Skillsoft that explicitly states that it is intended to amend this Agreement.  No terms contained in Customer 
purchase orders, acknowledgments, shipping documents or other forms or documents shall have any force or effect over the lice nses 
granted herein. The failure or delay by either party in exercising any right or remedy hereunder shall not operate  as a waiver of any 
such right, power or remedy.  Waiver by either party of any default shall not waive any prior, concurrent or subsequent defau lts by the 
other party. 
 
The authorized representatives of Skillsoft and Customer have executed this Agreement signifying their agreement to its contents. 
 
SKILLSOFT CORPORATION 
 
 
CITY OF EL MIRAGE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Signature 
 
Signature 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Print Name 
Print Name 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Title 
Title 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Date 
Date

FY21-00121431Belanger 
Page 5 of 5 
 
CUSTOMER INFORMATION EXHIBIT 
 
 
BILL TO 
City of El Mirage 
 
SHIP TO      
City of El Mirage 
CONTACT 
Tom Bacome 
 
CONTACT      
Tom Bacome 
PHONE 
(623) 876-2991 
 
PHONE      
(623) 876-2991 
E-MAIL 
tbacome@elmirageaz.gov 
 
E-MAIL      
tbacome@elmirageaz.gov 
ADDRESS 
10000 N El Mirage RD 
 
ADDRESS      
10000 N El Mirage RD 
CITY 
El Mirage 
 
CITY      
El Mirage 
STATE 
AZ 
 
STATE      
AZ 
COUNTRY 
USA 
 
COUNTRY 
USA 
ZIP CODE 
85335 
 
ZIP CODE 
85335