Extracted text (via ocr_local)
3536 characters
({))IDEMIA
5515 East La Palma Ave., Suite 100
Anaheim, CA 92807
Tel: (714) 238-2000
Fax: (714) 238-2049
June 8, 2021
Lt. Randy Stewart
El Mirage Police Department
12401 W. Cinnabar Ave.
El Mirage, AZ 85335
Email: rstewart@cityofelmirage.org
Tel: (623) 500-3035
RE: Extension to Maintenance and Support Agreement
MAINTENANCE AND SUPPORT AGREEMENT NO. SA # 005596-001
By means of this letter, Idemia Identity & Security USA LLC (“IDEMIA’” or “Seller”) hereby extends El Mirage
Police Department Maintenance and Support Agreement as referenced above.
Please find enclosed updated Exhibit-C: Support Plan Options and Pricing Worksheet and Exhibit-A: Description
of Covered Products, for the period: July 1, 2021 through June 30, 2022.
Pursuant to Section 3.2 of the original agreement, all terms and conditions shall remain in full force and effect.
Please indicate acceptance of this extension by signing in the acceptance block below and returning it to my
attention via email at jenny.pelayo@us.idemia.com or fax to (714) 575-2945.
If you have any questions or would like further clarification, please contact me at (714) 575-2945 or email
jenny.pelayo@us.idemia.com. Thank you in advance.
Sincerely,
Leary Pelayo
Jenny Pelayo
Contract Administrator II
Accepted by:
IDEMIA IDENTITY & SECURITY USA LLC
Signed by:
+
Printed Name: Michael Hash
EL MIRAGE POLICE DEPARTMENT
Signed by:
Printed Name:
Title: Vice President Title:
Date: __ 6/8/2021 Date:
Reference: SA 005596-001 Page 1 of 3
MorphoTrak e 5515 East La Palma Avenue, Suite 100, Anaheim, CA 92807
IDEMIA Internal
Customer Support Center (800) 734-6241 e Email: cscenter@morpho.com e www.morpho.com/usa
Exhibit-C: Support Plan Options and Pricing Worksheet
Maintenance and Support Agreement # —_005596-001 Date June 8, 2021
New Term Effective Start July 1, 2021 End June 30, 2022
Customer: El Mirage Police Department Billing: SAME
Address (1):
Address (2):
12401 W. Cinnabar Ave.
Address (1):
Address (2):
City/State/Zip: El Mirage, AZ 85335 City/State/Zip:
Contact Name: Lt. Randy Stewart Contact Name:
Telephone: (623) 500-3035 Telephone:
Fax: Fax:
Email: rstewart@cityofelmirage.org Email:
STANDARD SUPPORT
{] Advantage - Software Support
@ Telephone Response: 2 Hour
@ Remote Dial-In Analysis
@ Standard Releases & Updates
Software Customer Alert Bulletins
# Supplemental Releases & Updates
# 8a.m.-—5 p.m. Monday to Friday PPM
SUPPORT OPTIONS
&] On-Site Hardware Support $ Included
@ = 8am.-—5p.m. Monday to Friday PPM @ Next day PPM On-site Response @ Defective Parts Replacement
& Parts Support $ Included
@ Parts Ordered & Shipped Next Business Day @ Parts Customer Alert Bulletins
GRAND TOTAL $ 5,309.00
PLEASE PROVIDE A COPY OF YOUR CURRENT TAX EXEMPTION CERTIFICATE (if applicable)
Please note: This is not an invoice. An invoice will be provided after receipt of the signed document.
Reference: SA 005596-001
IDEMIA 5515 East La Palma Avenue, Suite 100, Anaheim, CA 92807
Customer Support Center (800) 734-6241
Page 2 of 3
IDEMIA Internal
Exhibit-A: Description of Covered Products
MAINTENANCE AND SUPPORT AGREEMENT NO. _SA#005596-001
CUSTOMER:
El Mirage Police Department
The following table lists the Products under maintenance coverage:
IDEMIA e 5515 East La Palma Avenue, Suite 100, Anaheim, CA 92807
Customer Support Center (800) 734-6241
Product Description Node Name Qty
LiveScan | LiveScan System AZMELEMO1 1
Printer Tenprint Card Printer AZLPTELMO1 1
Reference: SA 005596-001 Page 3 of 3
IDEMIA Internal