Memo

City of El Mirage — Regular Meeting (2025-09-16)

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City of Police Department
* 12401 W. Cianabar Ave., El Mirage 85335
EL M IRAGE 623-500-3000; Fax 623-500-3001
GRAND HERITAGE, BRIGHT FUTURE! TDD 623-933-3258; www.elmirageaz.gov
MEMORANDUM APPROV: D
TO: T. Mason, Assistant Police Chief & g7. 25 fiw
FROM: |. Takashige, Police Lieutenant

SUBJECT: Know Your Talents (KYT) Team Workshop

DATE: May 19, 2025

In December 2024, the EMPD command staff participated in a team impact workshop,
presented by the Know Your Talents (KYT) team. The session was highly impactful,
helping our team build trust, enhance clarity of communication, and foster increased
collaboration and teamwork by understanding what motivates and drives each of us. This
workshop was just the first phase of a program designed to “build a culture of trust,
collaboration, and continuous performance improvement.”

This program uses a scientifically validated assessment tool that generates a
comprehensive behavioral assessment. The assessment measures individual traits and
behaviors, presenting a comprehensive view of both individual and team dynamics.
Leaders who understand how the behavioral assessment and its individual components
work can leverage the results to identify common goals, enhance problem-solving
capabilities, and reduce workplace stress. Additionally, the program can be incorporated
into the hiring and basic training process. By understanding what motivates new hires,
the department can better meet the needs of the next generation of police officers,
enhance retention, and improve recruitment. The tool is available to the department
exclusively through the Scottsdale-based Know Your Talents (KYT) team.

KYT is a highly respected management consulting firm that has helped enhance culture
and optimize performance in private and public organizations across the United States.
The KYT team is based in Scottsdale and currently collaborates with public entities like
the Scottsdale Fire Department and the Glendale Fire Department. Organizations that
have adopted the KYT Team Workshop Program have reported an average of 50%
reduction in turnover costs, a 32.7% increase in leadership skills, and a 90% increase in
employee satisfaction.

| am seeking authorization to expand the positive impact that this program had on the
command staff to all members of the EMPD, starting with first-line leadership. | have
attached a proposal from KYT that includes an in-person workshop at EMPD for
sergeants and lieutenants, as well as an individual course to certify a member of the
EMPD staff to administer and interpret the assessment and to facilitate program goals.
The program would include 50 surveys per year that would be used during the hiring
process or to reevaluate current employees after critical incidents or significant life-
altering events.

The initial cost of the next phase of the program is $10,760.00 (proposal attached), which
includes a workshop for eight to ten supervisors, three lieutenants, and the Assistant
Chief, as well as a two-day certification program with KYT. Phase three of the program
would involve a third workshop for police training officers and line-level employees (cost
determined by attendance) and a recurring annual purchase of 50 surveys at an

estimated cost of $3,000.00.

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