Amended Polco Agreement

City of El Mirage — Regular Meeting (2023-05-16)

View PDF Item 8 Meeting page

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Amendment to Enterprise Services Agreement No. 1
This Amendment to the Enterprise Services Agreement (“Agreement”) is entered into on
_________________ by and between Policy Confluence, Inc., a Delaware corporation dba Polco,
National Research Center (“​Polco”​ or “​Company”), and the City of El Mirage (“Customer”).
Whereas, the Customer and Polco entered into an Agreement effective March 5, 2021
and
Whereas, the parties desire to amend the Agreement;
Now, therefore, in consideration of the benefits and obligations of this Agreement, the
Parties mutually agree as follows:
1. Following the Initial Term of the Agreement, the Renewal Term, as outlined in Section 7 shall
be for an additional thirty six (36) month period.
2. The Company shall provide the new services described on the new scope of work below in
Schedule A and the Customer agrees to compensate the Company for such new services as
described in Schedule A.

Schedule A
Fee Type
Name
Fee
Software Service
Subscription
Polco Performance Plan- The National Community Survey
2024.
All Polco Premium Features are available to you during your subscription term to
engage with your target audiences. Respondents answer questions via Polco's
civic surveying and engagement platform which includes real time results and
the option to have respondents verified against voter lists. As participants
respond they become part of your community's digital panel available for follow
up questions, surveys, polls, and other engagement.
The Performance plan includes 1 benchmark survey per contract term period.
Your online report will include comparisons to our National Benchmarks, and
demographic and geographic comparisons (if response is sufficient by
subgroup). Our customer success team will guide your benchmark survey
process to ensure smooth implementation.
A representative sample of residents (or other appropriate stakeholders) will be
invited to complete the survey to ensure statistically significant response and
results. We will use statistically appropriate methodologies to garner
community-wide representativeness with approximately a 6% margin of error
(4-6% is typical and meets best practices for performance measurement, about
250-450 responses) per local jurisdiction. The invitations will contain an
introduction outlining the importance of the survey and instructions for
completing it. To supplement this effort, the client will be asked to participate in
outreach efforts with guidance on best practices from Polco. Responses will be
statistically weighted to ensure the best representation of your community (or
stakeholder group, if applicable).
$15,500/3-years
Subscription
Spanish Translation of a Benchmark Survey
$945/3-years
Subscription
Remote Presentation of Results
$2,170/3-years
Software Service
Subscription
Polco Performance Plan - The National Employee Survey
$8,300/3-years
Total:
$26,915/3-years

POLICY CONFLUENCE, INC.
By:
Name:
Title:
City of El Mirage:
By:
Name:
Title: