2023-2024 Strategic Plan

City of El Mirage Strategic Plan
FY 2023-24

Quality of Life
Public Safety
Reduce Illegal Drug Activity
Allocate EMPD resources to combat drug-related 
violence, disrupt criminal organizations, and arrest those 
involved with illegal drugs. 
Goal: Research and create best law enforcement 
practices to decrease drug sales by June 30, 2024.
Lead: Police
Stakeholders: Public Works, Community Services, IT
Infrastructure
Development of Infrastructure Plan
Invest in infrastructure preservation and replacement 
across El Mirage to maintain the current level of service 
and the reliability of capital assets while providing timely 
and cost-effective replacement options.
Goal: Complete a long-term infrastructure needs 
assessment and plan on how to address the needs by 
June 30, 2024.
Lead: Public Works
Stakeholders: Development Services, OMB, Finance, IT

Quality of Life (continued)
Neighborhoods
Neighborhood Revitalization
Implementation of the Downtown Revitalization 
Plan focused on improving housing and stabilizing 
neighborhoods.
Goal: To begin implementing the strategies 
developed by the Downtown Revitalization Plan 
by June 30, 2024.
Lead: Development Services
Stakeholders: Economic Development, 
Community Services
Parks & Recreation
Increase Recreation Opportunities
Enhance the quality and quantity of Parks and 
Recreation opportunities while prioritizing the 
construction of parks, recreation facilities, and 
trails.
Goal: Create a plan to establish goals for 
recreation opportunities and strategies to achieve 
them by June 30, 2024.
Lead: Public Works
Stakeholders: Community Services

Outstanding Service
High Performing Organization
Performance Management 
Implement an El Mirage Performance 
Management System to drive 
organizational performance.
Goal: Create a plan, procedures, and 
core set of performance measures to 
begin performance management 
system by June 30, 2024.
Lead: OMB
Stakeholders: All Departments
Employees
Recruitment & Retention
Implement the 2022 Compensation 
Survey recommendations and update 
the City’s Recruitment and Retention 
Plan strategies. 
Goal: Adjust the City's salary structure 
to ensure alignment with the market 
and the City's compensation 
philosophy. Implement a time-in 
position factor for placing non-sworn 
and sworn management employees 
into the new/proposed salary 
structure by June 30, 2024. 
Lead: Human Resources
Stakeholders: OMB, Administration
Facilities
Bond Election
Implementation of bond timeline 
and actions. 
Goal: Facilitate bond election 
process by November 2024.
Lead: Administration
Stakeholders: City Clerk, 
Development Services, Public 
Works, Fire, Police, Court, Finance

Community
Community Services
Affordable Housing
Explore options to increase 
affordable housing. 
Goal: Research and create a 
plan to address how to increase 
affordable housing by June 30, 
2024.
Lead: Community Services
Stakeholders: Development 
Services, Public Works, 
Intergovernmental Relations
Community Engagement
Communication Plan
El Mirage is committed to 
strengthening communication and 
engagement with our community by 
improving access to timely and 
accurate information about the City 
and the services we provide; 
providing easy and meaningful ways 
to engage with the City and 
promoting transparency in the City’s 
decision-making processes. 
Goal: Review communication policies 
and create a crisis management 
communication plan by June 30, 
2024.
Lead: Intergovernmental Relations
Stakeholders: Administration, Public 
Works, Development Services, Fire, 
Police, IT
Economic Development
Economic Development Plan
Promote investment in 
commercial corridors by 
implementing commercial 
property improvement strategies 
in the Downtown Revitalization 
Plan. 
Goal: Identify barriers to 
economic development and 
develop strategies to address 
them by June 30, 2024.
Lead: Economic Development
Stakeholders: Intergovernmental 
Relations, Development Services