Agreement

City of El Mirage — Regular Meeting (2023-06-20)

View PDF Item 4 Meeting page

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INTERPRETER SERVICES AGREEMENT 
BETWEEN THE CITY OF EL MIRAGE, ARIZONA 
AND 
ROGER MANCIA JR. DBA: INTERPRETER ALLIANCE LLC. 
 
THIS SERVICES AGREEMENT (this “Agreement”) is made between the CITY OF 
EL MIRAGE, an Arizona municipal corporation (the “City”) and ROGER MANCIA JR. 
DBA: INTERPRETER ALLIANCE LLC. (the “Contractor”). City and Contractor agree as 
follows: 
 
Scope of Work. Contractor will provide services as set forth in the Scope of Work, 
attached and incorporated by reference. Contractor will provide interpretation, 
transcriptions, and translations in Spanish and Lesser-Used Languages for litigants and 
court users with Limited-English Proficiency (LEP) including American Sign Language 
(ASL) Interpretation and Transcription/Translation Services provided for litigants and court 
users who are deaf or hard-of-hearing, and/or blind. Transcription and/or translation 
services are used in a variety of areas including, but not limited to: courtroom 
proceedings, audio/video recordings, 911 calls, body worn camera footage, court 
documents, affidavits, letters, forms, transcripts, and brochures. Contractor will provide 
services to LEP individuals in all case types and a variety of settings, including but not 
limited to: initial appearances; arraignments; pre-trial conferences; trials; sentencing 
hearings; 
attorney/client 
interviews; 
post-conviction 
matters; 
and 
other 
assignments/services as needed/ordered. Any terms or conditions contained in another 
document are void where they conflict with this Agreement. 
 
 
1. Compensation. City will pay Contractor the agreed rates set forth in the Scope of 
Work, attached and incorporated by reference. This Agreement may be modified 
only by a written amendment, addendum or change order signed by persons 
authorized to enter into contracts on behalf of City and Contractor. 
 
2. Term of Agreement. The term of this Agreement is for one year commencing on 
July 1, 2023 through June 30, 2024. Upon completion of the Term, this 
Agreement shall automatically renew for additional successive one (1) year 
terms, subject to termination as described in Section 8.  
 
3. Contractor Employee Management. Court reserves the right to immediately remove 
from its premises any Contractor personnel it determines is a risk to Court 
operations. Court reserves the right to request the replacement of Contractor 
personnel at any time, for any reason. The Contractor shall fully cooperate with 
other Court contractors, subcontractors and assigns and shall carefully plan and 
perform its own work to accommodate the work of other Court contractors. The 
Contractor shall not intentionally commit or permit any act which will interfere with 
the performance of work by any other Court contractors. 
 
4. Payments. Payment shall be made upon the Court’s receipt of a properly completed 
invoice. The Contractor shall submit an original invoice for services rendered no

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later than thirty (30) days after completion of a given assignment. All invoices shall, 
at a minimum, include all of the following: 
 
• Requesting Agency Name and Address; 
• Name of the Interpreter; 
• Tier Level of Interpreter; 
• Language Provided; 
• Invoice Number;  
• Remittance Address; and 
• Dates, times, and duration of the interpreting services provided. 
  
 
5. Performance Warranty. Contractor warrants that the Services rendered will conform 
to the requirements of this Agreement and to the highest professional standards in 
the field. 
 
6. Indemnification. To the fullest extent permitted by law, the Contractor will indemnify, 
defend and hold harmless the City and each council member, officer, employee or 
agent thereof (herein called an “Indemnified Party”), for, from and against any and all 
losses, claims, damages, liabilities, costs and expenses (including, but not limited to, 
reasonable attorneys’ fees, court costs, claims costs and the costs of appellate 
proceedings) to which any such Indemnified Party may become subject, under any 
theory of liability whatsoever (“Claims”), insofar as such Claims (or actions in respect 
thereof) relate to, arise out of, or are caused by or in connection with the negligent or 
willful acts or omissions of the work or services of the Contractor, its officers, 
employees, agents, or any tier of subcontractor in the performance of this Agreement. 
 
7. Applicable Law; Venue. This Agreement will be governed by the laws of the State of 
Arizona and suit pertaining to this Agreement may be brought only in Arizona. 
 
8. Termination; Cancellation. Either party may terminate this Agreement for any 
cause or for no cause upon thirty (30) days written notice to the other party. The 
date the termination notice is delivered or mailed shall be deemed to be the 
date the respective notice periods begin. Upon termination, Contractor will be 
paid for all undisputed services performed prior to the termination date. 
 
9. Conflict of Interest. This Agreement is subject to Ariz. Rev. Stat. § 38-511. 
 
10. Independent Contractor. The Contractor acknowledges and agrees that the Services 
provided under this Agreement are being provided as an independent contractor, not 
as an employee or agent of the City. Contractor, its employees and subcontractors 
are not entitled to workers’ compensation benefits from the City. 
 
11. Compliance with Federal Immigration Laws and Regulations. Contractor warrants 
that it complies with all Federal Immigration laws and regulations that relate to its 
employees and complies with A.R.S. § 23-214.A. Contractor acknowledges that 
pursuant to A.R.S. § 41-4401, a breach of this warranty is a material breach of this

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Agreement subject to penalties up to and including termination of this Agreement, 
and that the City retains the legal right to inspect the papers of any employee who 
works on the Agreement to ensure compliance with this warranty. 
 
12. Licenses. Contractor must maintain in current status all Federal, State and Local 
licenses and permits required for the operation of the business conducted by the 
Contractor as applicable to this Agreement, including City of El Mirage business 
license, as applicable.

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SCOPE OF WORK 
 
1.0 General Information 
 
1.1 Interpreter services shall be provided by interpreters and preference to certified 
interpreters (Tier 3 and 4) who are professionally qualified to provide interpreter 
services to defendants. 
1.2 The Contractor shall have appropriate experience and expertise required to provide 
interpreter services for the City of El Mirage, El Mirage City Court. 
1.3 The Contractor shall indicate the knowledge, skill level and certification of the assigned 
interpreter. 
1.4 This service shall be provided, on an ‘as needed’ basis. The City of El Mirage does 
not guarantee any amount of work during the term of the contract. 
1.5 The Contractor shall provide interpreting services for the El Mirage City Court based on 
the agreed upon dates and times as determined by the need of the Court. 
1.6 The Contractor shall provide at least twenty-four (24) hour business day advance notice to 
the El Mirage City Court, or designee, if a scheduled service shall be cancelled. 
1.7 The Court will provide the contractor twenty-four (24) hours’ notice in the event of a meeting 
date change/reschedule. Services that are cancelled or rescheduled by the Court with at 
least twenty-four (24) hour business day notification shall not be charged a fee. In the event 
the City must cancel services with less than a twenty-four (24) hour notice to the Contractor, 
an allowable fee equal to two hours (2) of service at the agreed upon rate will apply. 
 
2.0 Delivery 
2.1 In-Person Interpreting: 
City of El Mirage, El Mirage City Court 
14010 N. El Mirage Rd., Ste. C 
El Mirage, AZ 85335 
2.2 On-Demand Video Interpreting 
2.3 On-Demand Telephonic Interpreting 
 
3.0 Agreed Price Rate 
3.1 Spanish to English Interpreting Non-Certified (Includes Tier 1 and 2) - $65 per hour 
3.2 Spanish to English Interpreting Certified (Tier 3 and 4) - $75 per hour 
3.3 ASL Licensed Legal A, C, D / CDI - $80 per hour 
3.4 Lesser Used Languages - $80 per hour 
3.5 Document Translation - 12 cents per word 
3.6 Interpreting services shall be billed at a rate of a minimum of two (2) hour. Any additional 
service time exceeding the original requested service will be billed in fifteen (15) minute 
increments at a quarter (0.25) of the agreed hourly rate.

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IN WITNESS WHEREOF, the parties have caused this Agreement to be 
executed XXXXXXXXX. 
 
 
CITY OF EL MIRAGE, 
a Municipal Corporation 
 
 
 
 
 
_____________________________ 
                                                                      
J. Crystal Dyches  
 
 
         Roger Mancia 
City Manager 
 
 
 
         Interpreter Alliance LLC Owner 
 
 
ATTEST 
 
 
 
______________________________ 
Sharon Antes, City Clerk 
 
 
APPROVED AS TO FORM 
 
 
 
______________________________ 
Justin Pierce, City Attorney