Senior Meals Agreement

City of El Mirage — Regular Meeting (2024-01-03)

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CITY OF EL MIRAGE  
SENIOR CENTER CONGREGATE MEAL PROGRAM SERVICE 
AGREEMENT 
 
 
THIS CONGREGATE MEAL PROGRAM SERVICE AGREEMENT, (“Agreement”) is 
made and entered into as of the date of the later signature below, by and between the City of 
El Mirage, an Arizona municipal corporation (“City”), and Banner Health, an Arizona 
nonprofit corporation, on behalf of itself and as agent for its consolidated affiliates, d/b/a/ 
Banner Olive Branch Senior Center (“Contractor”). 
 
RECITALS 
 
A. The City of El Mirage is authorized and empowered by provisions of the City Code to 
execute contracts for professional services by and through its City Manager;  
 
B. The City desires to obtain services for the City’s Congregate Meal Program (“Services”) 
as described in the attached scope of work (Exhibit “A”) in accordance with the terms of 
this Agreement; 
 
C. Contractor is duly qualified to perform the requested Services. 
 
AGREEMENT 
 
NOW, THEREFORE, in consideration of the mutual promises and obligations set for herein, 
the parties hereto agree as follows: 
 
1.1  
DESCRIPTION, ACCEPTANCE, DOCUMENTATION  
 
Contractor shall act under the authority and approval of the Contract Administrator for the 
City to provide the professional Services required by this Agreement and Exhibit “A” 
attached hereto and incorporated herein by this reference. The Contract Administrator for 
the City will be Valerie Ojeda, Fiscal Services Administrator, or designee. The Contract 
Administrator shall oversee the execution of this Agreement, assist the Contractor in 
accessing the organization, audit billings, and approve payments. The Contractor shall 
channel reports and special requests through the Contract Administrator. City reserves the 
right to change the Contract Administrator for the City without prior approval of the 
Contractor.  
 
1.2  
SERVICE DESCRIPTION 
 
Contractor shall provide the services described in Exhibit “A.” All work will be reviewed 
and approved by the Contract Administrator to determine acceptable completion.

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1.3 
SERVICE DAYS AND LOCATION 
 
Meals shall be provided to the City of El Mirage Senior Center, 14010 N. El Mirage Road, 
El Mirage, Arizona, Monday through Friday of each week (Service Day), except those days 
identified by the City as holidays. 
 
1.4 
NUMBER OF MEALS 
 
Contractor shall provide a minimum of ten (10) hot, nutritious meals each Service Day at 
the El Mirage Senior Center. If City requires that more than ten (10) meals be provided on 
a Service Day, City shall notify Contractor no later than 1:00 p.m. of the preceding Service 
Day of the number of meals to be provided the next Service Day. The City may, at its sole 
discretion, notify Contractor more than one Service Day in advance of the meals required 
(i.e., providing the number of meals required for an entire week). The amount of required 
meals may increase if demand for additional meals increases. The amount of meals 
required is generated by the demands of the senior adult community using these services, 
based on the taste, quality and appeal of food offered by the Contractor. Quantity may vary 
from summer to winter.  
 
2.1 
COMPENSATION, RECORDS, AUDIT 
 
2.2 
COMPENSATION 
   
2.2.1.  Contractor shall be paid for Services provided at the following rate: 
 
a. 1 to 20 meals per day individually packaged - Six and 50/100 Dollars ($6.50) 
per meal.  
b. 21 to 40 meals per day individually packaged – Seven and 00/100 Dollars 
($7.00) per meal. 
c. 41 + meals per day produced in bulk – Six and 50/100 Dollars ($6.50) per meal. 
d. The above rates include all sales and other applicable taxes. 
 
2.2.2. Contractor will be paid for meals and labor provided on a monthly basis. Contractor 
shall submit a billing for the preceding month not later than the 5th calendar day 
following the close of the preceding month. Contractor shall verify the bills by the 
daily receipts signed by the City’s Senior Center management staff. City will pay 
Contractor not less than fifteen (15) business days after receipt by City of 
Contractor’s billing for the previous month. 
 
2.3 
 BILLING RECORDS, AUDIT 
 
Contractor shall maintain all books, paper documents, accounting records and other 
evidence pertaining to such monthly billings and shall make such materials available at all 
reasonable times to the Contract Administrator. Monthly billings shall be accompanied by 
such documentation as the Contract Administrator may require in order to make a 
determination of work performed and payment due.

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2.4 
ADDITIONAL SERVICES; PRICE ADJUSTMENT 
 
The total Scope of Work to be performed by Contractor in accordance with this Agreement 
is set forth herein and in Exhibit “A.” Services not included in this Agreement, including 
Exhibit “A,” will be considered Additional Services. Contractor shall not perform any 
Additional Services without written authorization from the City. It shall be presumed that 
all services performed/provided by Contractor were included in the Agreement and 
contemplated by Contractor as being part of the original Scope of Work and the fees set 
forth herein, unless such services have been separately approved by the City, in writing, as 
Additional Services. Contractor shall not be paid for any Additional Services that are not 
authorized by the City in writing. 
 
3.1 
TERM, EXTENSION, TERMINATION 
 
3.2 
TERM AND EXTENSION 
 
This Agreement shall be in full force and effect only when approved and signed by both 
parties including City’s City Manager as attested by the City Clerk. 
 
The contract period will be for an initial period of twelve (12) months, commencing on the 
date Agreement has been executed, as indicated herein, above. The Agreement may be 
extended for an additional four (4) one (1)-year periods by written notification of at least 
thirty (30) days prior to each extension from the Contract Administrator. Notification will 
be signed by both the City and the Contractor. Rates may not be negotiated until the 
Agreement has been in effect for a period of at least three (3) years, or upon exercising the 
third contract extension. 
 
 
3.3 
TERMINATION 
 
3.3.1. Contractor may terminate this Agreement at any time, without cause, by providing 
the City not less than sixty (60) days written notice of termination. 
 
3.3.2. City may terminate this Agreement for convenience (without cause) by providing 
the Contractor not less than sixty (60) days written notice of termination. 
 
3.3.3. City may immediately terminate this Agreement in the event the Contractor fails to 
perform any of the provisions of this Agreement, including the provisions of 
Exhibit “A,” and fails to remedy the defect or breach within five (5) calendar days 
after receipt of notice to remedy defect or breach. 
 
3.3.4. This Agreement is subject to the provisions of ARS §38-511. The City may cancel 
this Agreement without penalty or further obligations by the City or any of its 
departments or agencies if any person significantly involved in initiating, 
negotiating, securing, drafting or creating the Agreement on behalf of the City or 
any of its departments or agencies, is at any time while the Agreement or any 
extension of the Agreement is in effect, an employee of any other party to the 
Agreement in any capacity or a contractor to any other party of the Agreement with 
respect to the subject matter of the Agreement.

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3.3.5. If any law, regulation or rule is enacted or modified or there is any substantial 
change in the judicial or administrative interpretation of an existing law, regulation 
or rule, in either case in a manner that materially and adversely affects a party’s 
ability to perform under this Agreement or to realize the intended benefits of this 
Agreement, or it any governmental entity determines that this Agreement is illegal 
or jeopardizes Contractor’s tax exempt status, then either party may, in lieu of 
giving a notice of termination, give written notice of such event to the other party 
and the parties shall thereafter use their best efforts to modify this Agreement in a 
manner that mitigates the effect of the change or removes the illegality or jeopardy 
to tax exempt status. If no modification can be agreed upon by the parties within a 
reasonable period following the notice (not to exceed 30 days), then either party, in 
its discretion, may terminate this Agreement immediately by written notice to the 
other party. 
 
3.4 
FUNDS APPROPRIATION 
 
If the City Council does not appropriate funds to continue this Agreement and pay for 
charges hereunder, the City may terminate this Agreement at the end of the current fiscal 
period. The City agrees to give written notice, pursuant to Section 3.3, of termination to 
the Contractor at least thirty (30) days prior to the end of its current fiscal period and will 
pay to the Contractor all approved charges incurred through the end of such period. 
 
4.1 
GENERAL TERMS 
 
4.2 
ENTIRE AGREEMENT 
 
This Agreement constitutes the entire understanding of the parties and supersedes all 
previous representations, written or oral, with respect to the Services specified herein. This 
Agreement may not be modified or amended except by a written document, signed by 
authorized representatives of each party. 
 
4.3.  
ARIZONA LAW 
 
This Agreement shall be governed and interpreted according to the laws of the State of 
Arizona.  
 
4.4 
MODIFICATIONS 
 
Any amendment, modification or variation from the terms of this Agreement shall be in 
writing and shall be effective only after approval of all parties signing the original 
Agreement. 
 
4.5 
ASSIGNMENT 
 
This Agreement may not be assigned by either party without the prior written consent of 
the other party. If consent to an assignment is obtained, this Agreement will be binding on

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the successors and assigns of the parties to this Agreement. Notwithstanding any provision 
of this Agreement to the contrary, Contractor shall have the right to assign or otherwise 
transfer its interest under this Agreement to any related entity. For the purposes of this 
section, a related entity shall be deemed to include a parent, subsidiary, any entity that 
acquires all of substantially all of the Contractor’s assets or operations relating to this 
Agreement, and the surviving entity of any merger or consolidation involving Contractor. 
Any assignment to a related entity shall not require the consent or approval of City in order 
to be effective. 
 
4.6 
SUCCESSORS AND ASSIGNS 
 
If permitted and agreed upon by such successor and assignee, individual, company, 
partnership or entity, this Agreement shall extend to and be binding upon Contractor, its 
successors and assignees, including any individual, company, partnership or other entity 
with or into which Contractor shall merge, consolidate or be liquidated, or any person, 
corporation, partnership or other entity to which Contractor shall sell its assets. 
 
4.7 
ATTORNEY’S FEES 
 
In the event either party brings any action for any relief, declaratory or otherwise, arising 
out of this Agreement, or on account of any breach or default hereof, the prevailing party 
may be entitled to receive from the other party reasonable attorneys’ fees and reasonable 
costs and expenses determined by the court sitting without a jury or arbitration board, 
which shall be deemed to have accrued on the commencement of such action and shall be 
enforceable whether or not such action is prosecuted to judgment or by arbitration award. 
 
As an alternative to filing a lawsuit to resolve the dispute, the parties may elect to arbitrate 
the dispute.  
 
4.8 
 NOTICES 
 
All notices or demands required to be given pursuant to the terms of this Agreement shall 
be given to the other party in writing, delivered by hand or registered or certified mail, at 
the addresses set forth below, or to such other address as the parties may substitute by 
written notice given in the manner prescribed in this paragraph. 
 
In the case of Contractor: 
Banner Home Care 
 
 
 
 
Attn: VP, Post Acute Services 
 
 
 
 
275 E. Germann Road, Suite 110 
 
 
 
 
Gilbert, AZ 85297 
 
With a copy to: 
 
Banner Health Legal Department 
 
 
 
 
Attn: General Counsel 
 
 
 
 
2901 North Central Avenue, Suite 160 
 
 
 
 
Phoenix, AZ 85012

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In the case of City 
 
City of El Mirage 
 
 
 
 
Attn: City Manager 
 
 
 
 
10000 North El Mirage Road 
 
 
 
 
El Mirage, Arizona 85335 
 
With a copy to: 
 
City of El Mirage 
 
 
 
 
City Attorney 
 
 
 
 
10000 North El Mirage Road 
 
 
 
 
El Mirage, Arizona 85335 
 
Notices shall be deemed received on date delivered, if delivered by hand, and on the 
delivery date indicated on receipt if delivered by certified or registered mail. 
 
4.9  
FORCE MAJEURE 
 
Neither party shall be responsible for delays or failures in performance resulting from acts 
beyond their control. Such acts shall include, but not be limited to, acts of God, riots, acts 
of war, epidemics, governmental regulations imposed after the fact, fire, communication 
line failures, power failures, or earthquakes. 
 
4.10  TAXES 
 
City acknowledges that Contractor is a 501 (c) 3 corporation and may be exempt from 
imposition of taxes. Contractor shall furnish certificates evidencing exemption status to 
City upon request of City. Contractor shall be solely responsible for any and all applicable 
tax obligations which may result out of the Contractor’s performance of this Agreement. 
The City shall have no obligation to pay any amounts for taxes, of any type, incurred by 
the Contractor. 
 
4.11  ADVERTISING 
 
No advertising or publicity concerning the City using the Contractor’s services shall be 
undertaken by either party without the prior written approval of the other party. For City, 
prior written approval must be obtained by the Contract Administrator. For Contractor, 
prior written approval must be obtained by the Chief Marketing Officer. 
 
4.12  SUBCONTRACTORS 
 
During the performance of the Agreement, the Contractor may engage such additional 
subcontractors as may be required for the timely completion of this Agreement. The 
addition of any subcontractors shall be subject to the prior approval of the City. 
 
In the event of subcontracting, the sole responsibility for fulfillment of all terms and 
conditions of this Agreement rests with the Contractor.

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4.13  BUSINESS LICENSE 
 
Contractor must obtain and keep current at all times during the term of this Agreement and 
any renewal period a City of El Mirage business license. 
 
4.14  ASSESSMENT AND MONITORING 
 
Contractor agrees its performance under this Agreement will be evaluated and monitored 
by City throughout the term of the Agreement and any renewal periods for the purpose of 
assuring that the Agreement is being implemented appropriately. 
 
4.15  INDEMNIFICATION 
 
The Contractor agrees, to the fullest extent permitted by law, to indemnify and hold 
harmless the City, its officers, directors and employees (collectively, City) against all 
damages, liabilities or costs, including reasonable attorneys’ fees and defense costs, to the 
extent caused by the Contractor’s negligent performance of professional services under this 
Agreement and that of its subcontractors or anyone for whom the Contractor is legally 
liable. 
The City agrees, to the fullest extent permitted by law, to indemnify and hold harmless the 
Contractor, its officers, directors, employees and subcontractors (collectively, Contractor) 
against all damages, liabilities or costs, including reasonable attorney’s fees and defense 
costs, to the extent caused by the City’s negligent acts in connection with the Services and 
the acts of its contractors, subcontractors or consultants or anyone for whom the City is 
legally liable. 
 
Neither the City nor the Contractor shall be obligated to indemnify the other party in any 
manner whatsoever for the other party’s own negligence or for the negligence of others. 
 
5.1 
INSURANCE 
 
The Contractor, at Contractor’s own expense, shall self-insure or purchase and maintain 
the herein stipulated minimum insurance with companies duly licensed, possessing a 
current A.M. Best, Inc. Rating of A- or above. All insurance required herein shall be 
maintained in full force and effect until all work required to be performed under the terms 
of the Agreement are satisfactorily completed and formally accepted; failure to do so may, 
at the sole direction of the City, constitute a material breach of this Agreement.  
 
The Contractor’s insurance shall be primary insurance, and any insurance or self-insurance 
maintained by the City shall not contribute to it. Any failure to comply with the claim 
reporting provisions of the policies or any breach of an insurance policy warranty shall not 
affect coverage afforded under the policy to protect the City. The insurance policies, except 
Workers’ Compensation, shall contain a waiver of transfer rights of recovery (subrogation) 
against the City, its agents, representatives, directors, officers, and employees for any 
claims arising out of the Contractor’s work or service.

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Unless self-insured, the insurance policies, except Workers’ Compensation required by this 
Agreement, shall name the City, its agents, representatives, officers, directors, officials and 
employees as Additional Insureds. 
 
5.2 
INSURANCE COVERAGE 
 
5.2.1 General Liability and Food Service Liability Coverage 
 
Contractor shall maintain Commercial General Liability insurance with a limit of not 
less than $1,000,000 for each occurrence with a $2,000,000 Products and Completed 
Operations Aggregate and $2,000,000 General Aggregate Limit. The policy shall 
include coverage for bodily injury, broad form property damage, personal injury, 
products/completed operations and blanket contractual coverage including, but no 
limited to, the liability assumed under the indemnification provisions of this 
Agreement. 
 
5.2.2. Automobile Liability 
 
Contractor shall maintain Commercial/Business Automobile Liability insurance with 
a combined single limit for bodily injury and property damage of not less than 
$300,000 each occurrence with respect to the Contractor’s owned, hired, and non-
owned vehicles assigned to or used in performance of the Contractor’s work.  
 
5.2.3. Workers’ Compensation 
 
The Contractor shall carry Workers’ Compensation insurance to cover obligations 
imposed by federal and state statutes having jurisdiction of Contractor’s employees 
engaged in the performance of the Services; and Employer’s Liability Insurance of not 
less than $100,000 for each accident, $100,000 disease for each employee, and 
$500,000 disease policy limit. 
 
5.3 
CERTIFICATE OF INSURANCE 
 
Prior to commencing Services under this Agreement, Contractor shall furnish the City with 
self-insured letters or Certificates of Insurance (naming the City as additionally insured, 
unless self-insured). If a policy does expire during the life of the Agreement, a renewal 
certificate must be sent to the City thirty (30) days after the expiration date. 
 
6.1 
FEDERAL AND STATE EMPLOYMENT IMMIGRATION LAWS 
 
To the extent applicable under A.R.S. §41-4401, Contractor warrants its and to the best of 
its knowledge, its subcontractors’ compliance with all federal immigration laws and 
regulations that relate to their compliance with the E-verify requirements under A.R.S. 
§23-214(A). Contractor’s or its subcontractors’ breach of the above-mentioned warranty 
shall be deemed a material breach of the Agreement and may result in the termination of 
the Agreement by the City.

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7.1 
SEVERABILITY AND AUTHORITY 
 
7.2 
SEVERABILITY 
 
If any term or provision of this Agreement shall be found to be illegal or unenforceable, it 
shall be modified to the least extent possible to make the term or provision legal or 
enforceable and this Agreement and the remaining provisions shall remain in full force and 
effect. 
 
 
CITY OF EL MIRAGE 
 
 
CONTRACTOR: Banner Health, an 
  
 
 
 
 
 
Arizona nonprofit corporation, on behalf of  
 
 
 
 
 
 
itself and as agent for its consolidated 
  
 
 
 
 
 
affiliates, d/b/a Banner Olive Branch Senior 
Center 
 
 
 
 
 
 
 
By: ______________________________ 
_______________________________ 
 
Print Name 
By: J. Crystal Dyches 
Its: City Manager 
 
 
 
By: ______________________________ 
 
 
 
 
 
 
 
 
 
Its _______________________________ 
 
 
 
 
 
 
 
 
Title 
 
ATTEST: 
 
 
 
____________________________ 
City Clerk 
 
 
 
 
APPROVED AS TO FORM: 
 
 
 
___________________________ 
        
City Attorney

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EXHIBIT “A” 
 
 
BACKGROUND 
 
The goal of the congregate nutrition program is to promote better physical and mental health for 
older adults and adults with disabilities through nutritious meals and activities that encourage 
socialization. The target population is aged 55 and over in social and economic need. Services 
include, but are not limited to, meal preparation, nutrition management and compliance with 
regulations set forth by regulatory agencies. Meal delivery to the El Mirage Senior Center may 
also be included. 
 
The Senior Lunch Program is offered Monday through Friday, with meal service beginning at 
11:00 a.m. at the El Mirage Senior Center, 14010 N. El Mirage Road, El Mirage, AZ 85335. 
Approximately twenty-five (25) meals are currently served each day.   
 
 QUALIFICATIONS 
 
The food service provider must be approved and licensed as a food service provider with a 
proven successful and sustained record of providing quality food services as described in this 
RFP. The food service provider must maintain constant communication with the City of El 
Mirage Senior Center Staff. The food service provider must have a permanent facility with 
sufficient space, equipment, staff, storage and refrigeration to meet the terms of this Contract by 
the target date. The food service provider must maintain a grade ‘A’ sanitation rating from the 
Maricopa County Health Department.  
 
PROVIDER RESPONSIBILTIES 
 
Responsibilities include, but are not limited to: 
 
• Ordering and supplying any necessary food and drink items, condiments, napkins, 
utensils, cups, and any other supplies needed to assemble, store, and deliver meals as 
requested.  
• Meals may be provided in individual packaging or in larger buffet-style trays for use in a 
serving bar. 
• Developing and staffing routes and schedules to ensure all meals and food items are 
served within the specified times. Meals are to be served between 11:00 a.m. and noon, 
with meal service beginning at 11:00 a.m.  
• Maintaining daily temperature logs of all refrigerators, freezer, and dry storage areas. 
• Possessing (in valid status) all required permits, insurances, and licenses.

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• Monitoring, communicating, and providing for approved substitutions of unavailable 
product. 
Preference may be given to food service providers who can also assist with meal planning, or 
who offer fundraising, outreach, or nutritional programs.  
 
Services will not be required on the following City Holidays: 
 
New Year’s Day 
Martin Luther King Day 
President’s Day 
Memorial Day 
Independence Day 
Labor Day 
Veteran’s Day 
Thanksgiving Day 
Day After Thanksgiving Day 
Christmas Eve 
Christmas Day 
 
(When a holiday falls on Saturday, it will be observed the preceding Friday. When a holiday falls 
on Sunday, it will be observed the following Monday) 
 
A “frozen lunch” or other type of take-home meal shall be provided by the food service provider, 
in addition to the regular meal, the weekday before the holiday identified above. 
 
FOOD PREPARATION AND PACKAGING 
 
All meals must be prepared in a facility that meets all Federal, State and Local food codes. The 
food service provider will be allowed use of the Senior Center kitchen which meets all codes. All 
food used must meet standards of quality, sanitation, and safety applying to foods that are 
processed in a commercially licensed establishment. All employees involved in the preparation 
and delivery of meals provided under any resulting contract must have training in safe food 
handling techniques and use good hygiene techniques and practices in all handling of food. All 
products specified herein shall be processed, packaged and delivered in accordance with any and 
all applicable Federal, State and local laws, ordinances, and regulations; and be clean, 
wholesome, free from spoilage, adulteration and mislabeling, and safe for human consumption. 
Food service provider should be familiar with the nutrition guidelines for the aging. All food 
shall be packaged, stored and transported in a manner to protect against potential contamination 
including dust, insects, rodents, unclean equipment and utensils, and unnecessary handling. Food 
handling techniques from preparation to plating and freezing must be provided with response. 
Preference should be given to food service containers and meal service plates, trays or utensils 
that can be biodegradable.  
 
All items delivered must be in strict accordance with the specifications contained herein and will 
be subject to tests conducted on a random sampling basis during the life of the Contract. An

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authorized City representative shall have the right to inspect the premises, facilities, and 
processing methods for producing items covered by this Contract.  
 
Meals must be assembled in sufficient bulk quantities with the specified number of portions for 
the number of persons to be served at the El Mirage Senior Center. Quantities shall not be 
construed to represent amount City shall be obligated to purchase or provide under this Contract, 
nor relieve the food service provider of the obligation to fill orders placed by the City. Volume 
will depend on actual need. 
 
All prepared food shall be provided in single serve aluminum trays with a cardboard top and 
pressed seal. All meals are to be delivered hot and stored in thermal zipped bags. Cold items 
(including milk. juices, and fruit) are to be delivered in an iced chest cooler. All prepared and 
delivered food must meet Health Department standards for sanitation. 
 
Portions shall be appropriate per dietary guidelines and sufficient to service the number of 
requested meal participants per day. The City shall have the right to order additional quantities 
from an outside vendor to meet needs in the event of any shortages. Should the shortage be the 
result of food service provider’s negligence, City shall be reimbursed for the cost of the 
additional meals or shall be entitled to meal credits in a sum equal to the expenditure plus related 
expenses.  
 
Menu substitutions are to be made in emergencies only. Price increases for meal components 
will not justify changes. Menu substitutions will be acceptable if, 1) need foods are unavailable 
from the supplier, 2) change in product formulations for processed foods results in 
nonconformance with specifications. Food service provider must contact the City for approval 
before any substitution is made. Substitutions should be limited to no more than three (3) per 
month.  
 
Donated foods may be acceptable provided all standards are met, and prior approval received. 
Quantities must be sufficient to service all program participants for that meal. 
 
The temperatures of all foods received must be taken and recorded. Temperature should be: hot 
at or above 160° F and cold at or below 40° F. Completed forms must be kept on file at the El 
Mirage Senior Center.  
 
If food temperatures are not within these standards, immediate action should be taken to improve 
temperatures. Packaging and/or congregate meal service must be delayed until appropriate 
temperatures are attained.  
 
Delivered/served food shall be checked daily for acceptable quality, appearance and for adequate 
quantity based on the number of each meal.  
 
Condiments shall be provided by the food service provider, individually packaged. They shall 
include, but not be limited to, mustard, ketchup, relish, mayonnaise, salt, and pepper.

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Food service provider shall provide all serving utensils, flatware, napkins, and cups. City will 
provide plates.  
 
Loading and unloading of the containers from the vehicle into and out of the site shall be the 
responsibility of the food service provider.  
 
Holiday theme meals shall be prepared and delivered at the same price as hot meals served on 
regular days. Theme meals should include a Mexican food menu one day each week. Included 
are site special events, annual cookouts, holidays, and celebrations.  
 
The City reserves the right to request meal credits for all meals found to not meet these 
requirements. 
  
MEAL STANDARDS & FORM SPECIFICATIONS 
 
Area Agency on Aging, Inc. “Standards and Form Specifications” as outlined below are the food 
standards, specifications, preparation, and nutritional content guidelines that the City and any 
food service provider must follow. These standards and specifications shall be considered for 
meal planning: 
   
Each meal served must contain at least one-third of the current Recommended Dietary 
Allowances as established by the Food and Nutrition Board of the National Academy of Sciences 
National Research Council.  Nutrition is an important factor in the continuing health and 
independence for older adults; therefore, the following guidelines will ensure proper dietary 
meals from the Senior Center. These guidelines are for senior centers providing congregate and 
home-delivered meals under Title III-C of the Older Americans Act.  
 
1. Meat or Meat Alternative Groups: Two (2) to three (3) oz. cooked edible portions of 
meat, fish, fowl, luncheon meats, eggs, or cheese per meal. Meal alternatives may be used 
occasionally for variety and may include cooked dried beans, peas, nuts, peanut butter, 
etc. 
 
2. Vegetables: The requirement is to provide a total of one (1) cup of vegetables. The only 
juice that may be used is a vegetable-based juice (e.g., tomato, V-8, Clamato) for a 
minimum of six (6) ounces.  
 
 
3. Fruits: Fruit is required to be a daily meal item, with fresh fruit being desirable but not 
required. Serving size must be three-quarter (3/4) cup per meal.  
 
4. Grains: One serving (two (2) ounces or two (2) products for one (1) ounce each) per meal 
of the following: 
 
a.) Enriched or whole grain: one (1) each of bread, biscuits, muffins, rolls, sandwich buns, 
cornbread, hot breads, dumplings (medium size), pancakes/waffles, tortilla or crackers 
(six (6) in quantity).

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b.) Enriched or whole grains: cereals, spaghetti/macaroni, noodles, rice (each one half 
(1/2) cup), sweet potatoes/yams (each one half (1/2) cup). 
 
c.) Other products containing grains could be included with discretion: oatmeal cookies, 
fruited shortcake, fruit cobblers using flour or oatmeal as cobbler, cakes or other baked 
goods using flour, bread pudding. 
 
5. Milk Group: One half (1/2) pint serving per meal of any variety: fortified skim, or low fat 
milk or chocolate flavored fortified milk.  
 
6. Vitamin Requirements: Each meal must contain a food rich in Vitamin C daily, and four 
times a week a meal must be served with foods rich in Vitamin A. Vitamin and/or 
mineral supplement pills may not be provided.  
 
 
7. Butter or Fortified Margarine: One (1) teaspoon may be used in the cooking process or 
given directly to participants for use at their own discretion.  
 
8. Optional Beverages: 6 oz. juice may be offered in place of a fruit or vegetable (vitamin C 
or A). 
 
9. Dessert: In an effort to meet the requests of senior adults who purchase meals at the El 
Mirage Senior Center, sweet desserts should be included with every meal. These could 
include, but not limited to, simple desserts such as ice cream, ice milk, sherbet, etc, or 
grain-based desserts such as oatmeal cookies, fruited shortcake, fruit cobblers, cakes, 
bread pudding, or other baked goods.   
 
 
10. Iodized Salt: Salt should be avoided or used only lightly in cooking, placing more 
emphasis on using herbs and spices. When using salt, only use iodized or sea salt in food 
preparation and for salt given to participants for personal seasoning. Avoid non-iodized 
salt.  
 
FOOD RESOURCES 
 
1. Meat or Meat Alternatives: 
 
Required serving is two (2) to three (3) ounces cooked edible portions. Substitutions for one (1) 
ounce cooked meat, fish or poultry:  
 
• 1 egg 
• 1 ounce of cheddar cheese (e.g., cheese enchilada) 
• 1/2 cup cooked dried beans, peas, and lentils 
• 2 Tbsp of peanut butter

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• 1/4 cup of cottage cheese (e.g., meatless lasagna) 
2. Vegetable Requirements: 
 
Vegetables must be served a total of ten (10) times per week. An additional requirement is to 
vary the vegetables in this format: 
 
• 2-3 from dark green vegetables: (spinach, broccoli, romaine lettuce, brussel sprouts, bell 
peppers). 
• 1-2 from orange/deep yellow vegetables: (carrots, yams, sweet potato, root type 
vegetables such as beets or turnips). 
• 2-3 from legumes (can count as protein or vegetable): peas, lentil beans, navy beans, etc. 
• 2-3 from starchy vegetables: (potatoes, corn, peas, acorn/winter squash, yam, sweet 
potatoes). 
• 2-3 from other vegetables: (summer squash, zucchini, green beans, wax beans, 
cauliflower, tomatoes, yellow/red bell peppers).  
3. Vitamin C Sources: 
 
To conserve vitamin C in cooking, use as little water as possible, cover pan and do not overcook. 
Best results can be achieved when potatoes are baked with the skin. Identify these foods on the 
menu (to be approved by the Registered Dietitian) by writing “(C)” behind the appropriate 
foods.  
 
 A Good Source of Vitamin C supplies at least 1/3 of the recommended amounts of those 
vitamins needed daily (USDA). Vitamin C foods must be served daily in 1/2 cup serving size.  
 
 FRUITS: blackberries, cantaloupe, grapefruit, guava, honeydew melon, kiwi, mango, oranges, 
papaya, peaches (frozen), red raspberries, strawberries, and tangerines. 
 
 JUICES (full strength): cranberry, grapefruit, orange, pineapple/grapefruit, tangerine, tomato, 
and vegetable. 
 
 VEGETABLES: asparagus, black-eyed peas, broccoli, brussel sprouts, cabbage (white or red), 
cauliflower, coleslaw, turnips, green peppers, lima beans, potatoes (sweet or white only when 
baked or boiled with skin), spinach, tomato (one medium sized), and greens (greens include: 
beets, chard, chicory, collard, dandelion, kale, mustard, and turnips).      
 
4. Vitamin A Sources: 
 
 A good source of Vitamin A supplies at least 1/3 of the amounts of those vitamins needed daily 
(USDA). Vitamin A foods must be served daily in 1/2 cup serving size.

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 FRUITS: apricots, cantaloupe, mango, papaya, persimmon, and pumpkin 
 
 JUICES (full strength): apricot nectar, papaya, and tomato 
 
 VEGETABLES: broccoli, carrots, mixed vegetables, peas/carrots combination, spinach, yellow 
squash, sweet potatoes, and greens (greens include beets, chard, chicory, collard, dandelion, kale, 
mustard, turnips). 
 
 OTHER FOODS: lamb quarters, liver, liverwurst, and whitefish (3-ounce servings). 
Identify these foods on the menu (to be approved by the Registered Dietitian) by writing “(A)” 
behind the appropriate foods.  
 
MEAL PLANNING REQUIREMENTS 
 
      Menu approval process: 
1. A six (6) week menu cycle will be prepared by the food service provider in accordance 
with the Meal Standards rotating for a six (6) month period (Spring/Summer and 
Fall/Winter) and approved by the El Mirage Senior Center’s staff. 
Exceptions/adjustments to this meal cycle will be requested for Holiday or themed events 
such as St. Patrick’s Day, Valentine’s Day, etc. These special meal days will be 
coordinated with the food service provider. Preference may be provided to agencies that 
are prepared to submit their own menu plans.  
 
2. Menu planning guidelines: 
 
a.) Prior to planning the menu, El Mirage Senior Center staff will conduct a formal or 
informal survey of participants to discern dislikes and preferences and survey all 
participants served to provide specific menu concerns, suggestions or compliments. 
  
b.) All cooks must successfully complete a Nutrition and Therapeutic Nutrition course 
from a community college or university and should attend Area Agency workshops 
and other seminars for continuing education.  
 
c.) Plan menus for a variety of color, form texture, temperature, flavor and cultural 
customs.  
 
d.) Plan to use seasonal foods.  Fresh food substitutes while in season are more nutritious 
and are less expensive than frozen and canned foods.  
 
e.) Do not repeat the same flavor in different dishes within the same meal, or within the 
same main dish in a week or in the same food item two days in a row (e.g., 
bacon/lettuce/tomato sandwiches cannot be served with bacon-spiced green beans. 
Spaghetti and lasagna cannot be served together.

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f.) Limit fried foods to no more than two (2) times within a five (5) week cycle. Menus 
must be planned to reduce the frequent use of foods high in sugar, salt and saturated 
fats.  
 
g.) Limit processed meats (i.e. ham, frankfurters, luncheon meats, chicken and turkey 
rolls, etc., to no more than three (3) times within a five (5) week cycle.  
 
h.) Mixed green salads should include a variety of lettuces, greens and at least three (3) 
additional vegetables.  Do not use iceberg lettuce only as a salad. On the menus, 
identify the added items to the salad (i.e., tossed salad with tomatoes and cucumbers). 
 
 
i.) Gelatin may not be served plain. Fruit, fruit juices or vegetables must be added for 
appropriate nutritional value. The menu must identify the gelatin and fruit, or 
vegetable (e.g., strawberry gelatin with bananas). 
 
j.) Always consider the highest nutritional values for each menu item: 
o Whole grain breads and rolls (e.g., muffins, biscuits, and cornbread); 
o Fresh fruit at least weekly; and 
o Fresh fruit or vegetables instead of frozen or canned. 
j.) Plan menus with a variety of vegetables and try to include one new vegetable in each 
six (6) week cycle.  
 
k.) Limit baked casseroles to once a week. Nutritious baked goods include peanut butter 
cookies, apricot cobbler, pumpkin pie or custard, gingerbread, carrot cake, etc. When 
preparing baked desserts from a commercial mix, substitute fruit juice for water to 
increase the nutritional value of the dessert.  
 
l.) Any varieties of chips (potato, corn, tortilla, etc.) are not considered a vegetable for a 
possible menu item as a “vegetable.” Chips can only be offered in addition to the meal 
standard.  
 
m.) Condiments and/or garnishes are not a vegetable serving (e.g., lettuce, tomato, onion 
served with hamburger). 
 
n.) If a three (3) compartment plate is used for service, try to plan menus to fill each 
compartment. This adds to the visual aesthetic appeal of a meal. If the meal only 
requires two (2) compartments, plan on providing an additional item such as 1/4 cup 
of hot fruit, vegetables, or hot bread.  
 
o.) Consider the cost of the food items in your area and from your vendors.  
 
p.) If the food planned for the day is poor quality, the food cannot be served.

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q.) If there was a mix-up in the food delivery on the day of service and the menu food 
item was not available, another item may be substituted from same food group and 
offering equal nutrition.  
 
r.) If a fresh food substitute unexpectedly became available and meets the required meal 
standards, it may be substituted for a frozen or canned food item.  
 
t.) Occasional changes for holidays or special occasions may be made.