Request for Proposal ADSPO17-00007302

City of El Mirage — Regular Meeting (2024-04-16)

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Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
Table of Contents 
Page 1 of 46 2 
A v a i l a b l e o n l i n e a t P r o c u r e . A Z . g o v 
 
 
 
Part 2: Scope, Pricing and Terms and Conditions 
Table of Contents 
SECTION 2-A: Scope of Work ........................................................................................................................ 2 
1.0 ..... PURPOSE AND BACKGROUND .......................................................................................... 2 
2.0 ..... SCOPE SUMMARY ............................................................................................................ 2 
3.0 ..... SCOPE OF PRODUCTS AND SERVICES ............................................................................... 2 
4.0 ..... SERVICE REQUIREMENTS ................................................................................................. 4 
5.0 ..... PRICING REQUIREMENTS ................................................................................................. 5 
SECTION 2-B: Pricing Document ................................................................................................................... 7 
1.0 
Compensation ............................................................................................................................... 7 
2.0 
Pricing ........................................................................................................................................... 7 
3.0 
Funding ......................................................................................................................................... 8 
4.0 
Invoicing ........................................................................................................................................ 9 
5.0 
Payments .................................................................................................................................... 10 
6.0 
Online Catalog and Electronic Ordering System (Punch-Out) (OPTIONAL) ................................ 11 
SECTION 2-C: Special Terms and Conditions ............................................................................................... 12 
SECTION 2-D: Uniform Terms and Conditions ............................................................................................ 39

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-A: Scope of Work 
Page 2 of 46 2 
A v a i l a b l e o n l i n e a t P r o c u r e . A Z . g o v 
 
 
SECTION 2-A: Scope of Work 
 
1.0 
Purpose and Background 
1.1 
Purpose: The State of Arizona is seeking one (1) or more Contractors to provide Audio and 
Video (AV) Equipment and Services. This includes AV equipment and related services such as 
design, installation, maintenance etc. 
 
1.2 
Background: The State acknowledges that the AV industry and its suppliers are changing rapidly 
and as such desires to establish manufacturer-based contracts allowing flexibility to 
accommodate open-standards-based products and   new   technology. Contracts resulting from 
this solicitation will be used by multiple Eligible Agencies with delivery  locations throughout 
the State. The State intends to consider value-added-reseller, distributor, as well as 
manufacturer-direct proposals and may award multiple manufacturer offerings   to   a 
successful value-added-reseller  and/or   distributor. The State prefers to contract with vendors 
who represent multiple  manufacturers  as   well   as  vendors   who   represent  manufacturers 
that  produce  specialized or custom AV products. 
 
2.0 
Scope Summary 
2.1 
The Contract shall be on an “as needed, if needed” basis. There is no guarantee as to the 
amount of products and/or services purchased under any resulting Contract. 
 
2.2 
The Contractor(s) shall provide Audio and Video Equipment and Services under this Contract 
which includes: 
2.2.1 
Actual manufacturer’s products and/or services and all labor, materials, 
transportation, equipment and other necessities for the installation, integration, 
and implementation, including engineering analysis, design and configuration of the 
manufacturer’s product and/or service. 
2.2.2 
Software and/or hardware maintenance of the manufacturer’s product or service. 
2.2.3 
Ancillary services in conjunction with the implementation, or extension of a 
manufacturer’s product. 
 
3.0 
Scope of Products and Services 
3.1 
The contract(s) shall provide a broad range of Audio and Video Equipment and Services as well 
as all necessary account and delivery services. Equipment offered in the following categories 
shall be considered for award. These categories shall be defined by similar types of products 
and include all related parts and accessories: 
 
 
Category 
Description 
Audio 
Compact Disc (CD) Systems, Public Address (PA) Systems, Speakers, 
Tape Players/Recorders, Assistive Listening Devices, and other 
associated equipment & services 
Cameras 
Digital, Document, Video, Camcorders, Security, Weatherized, 
and other associated equipment & services.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-A: Scope of Work 
Page 3 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
Presentation Systems 
Projectors, Projector Screens, Interactive Boards, Mounting 
systems, and other associated equipment & services. 
Televisions 
Digital, LCD, LED, OLED, Plasma, Mounting Systems, Swivels, 
DVD or Blu-ray Disc Players, and other associated equipment & 
services. 
Video Conferencing 
Video Conferencing Equipment, Systems, Services and other 
associated equipment & services. 
Interactive Educational Response 
Systems 
 
 
3.2 
The following list of items are examples of AV equipment and related accessories that are 
currently eligible for purchase (“ITEMS INCLUDED”) and any applicable exclusions (“ITEMS 
EXCLUDED”).  
3.2.1 
ITEMS INCLUDED (but not limited to): 
o 
Still photography cameras priced at $150 or higher 
o 
Video cameras priced at $150 or higher 
o 
Camera batteries for eligible cameras priced at $150 or higher 
o 
Digital video camera disk drives 
o 
Monitors (including video, broadcast, televisions, etc.) 
o 
Projectors (including hand-held projectors) 
o 
Projector lamps 
o 
Projector Screens (including Automated and Portable) 
o 
Cases 
o 
Mounting brackets/yokes 
o 
Swivels 
o 
OEM Software that is part of the AV solution 
o 
Editing Equipment 
o 
Light kits 
o 
Mixers/Processors 
o 
AV Switchers 
o 
AV Controllers 
o 
Tripods 
o 
Tripod dollies 
o 
Microphones 
o 
Podiums 
o 
AV tables/Carts 
o 
Rack Mounts 
o 
Speakers 
o 
Switchers 
o 
Soundboards

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-A: Scope of Work 
Page 4 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
o 
PA Systems (including portable) 
o 
Media Players (CD, DVD, Blu-ray, MP3 etc.) 
o 
Recorders (including media recording and publishing systems that capture, 
manage, and deliver web presentations) 
o 
Integrated Room Systems 
o 
Desktop Systems 
o 
Digital Video Servers 
o 
Decoders/receivers 
o 
Duplicators/CD Burners 
o 
Interactive Boards 
o 
Ancillary Power 
o 
AV Cabling 
o 
Audio and Video Accessories not otherwise specified above 
o 
Custom AV Equipment and Accessories as needed 
 
3.2.2 
ITEMS EXCLUDED (specifically from this contract): 
o 
Rented or leased products 
o 
Computers - unless the intended design of the computer is specifically for Audio 
and/or Video purposes 
o 
Computer monitors, keyboards, mouse, and/or related accessories 
o 
Radio related Products and Services, including Public Safety Communication 
Equipment, 2-way radios, 900MHz Digital Microwave Radio Systems, and Digital 
Microwave Radio Equipment 
o 
Wireless products and services (Cellular, Data, PDAs, Pagers) 
o 
Carrier Services, both regulated and unregulated 
o 
Any software that is not part of the AV solution 
o 
Cameras priced below $150 and their related accessories 
 
4.0 
Service Requirements 
4.1 
The services that may be offered in correlation with this solicitation are categorized as 
follows:  
4.1.1 
Design 
4.1.1 (a) 
The Contractor shall clearly define and communicate to the State what 
is specifically included in their Design Services. 
4.1.2 
Installation  
4.1.2 (a) 
Time of Purchase of new equipment  
4.1.2 (b) 
Previously purchased equipment

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-A: Scope of Work 
Page 5 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
4.1.3 
Training 
4.1.3 (a) 
User Training/Transfer of Knowledge: This training shall be completed 
by the Contractor after equipment installation at no additional cost to 
the State.  
(a) i. If this training is not completed immediately after the 
equipment installation is complete, then the Contractor shall 
schedule a time to conduct this training and transfer of 
knowledge with the State-designated personnel. There will be 
no additional cost to the State of any kind in this situation. 
4.1.3 (b) 
Formal Classroom Training: This will be allowed if this training consists 
of at least five (5) or more participants from the State. This training shall 
be billed at an hourly rate and shall be held at the State unless 
otherwise approved by the State. 
4.1.3 (c) 
In the case of both User Training and Formal Classroom Training, the 
training participants shall receive, and can retain individual copies of 
applicable training materials at the time the training is conducted. The 
State reserves the right to make additional copies of training materials 
and AV system documentation provided. The State also reserves the 
right to use the materials to train additional State-designated personnel. 
4.1.4 
Maintenance 
4.1.4 (a) 
Preventative 
(a) i. The Contractor shall perform work in accordance with the 
manufacturer’s recommendation to ensure it is performing to 
all defined technical and environmental specifications for the 
system. The Contractor shall perform a minimum of two (2) to 
a maximum of four (4) inspections a year.  The Contractor shall 
also conduct initial preventative maintenance ensuring 
performance begins at the optimal level.   
4.1.4 (b) 
Legacy 
(b) i. In addition to maintenance of new equipment purchases, the 
Contractor shall also offer maintenance of legacy equipment. 
Legacy equipment is defined as any existing audio and/or 
video equipment and its associated supplies or accessories, 
that have been purchased prior to the RFP issuance and 
resulting contract award. 
4.1.5 
Integration 
4.1.5 (a) 
Integration services shall be offered at an hourly rate by the Contractor. 
The Contractor shall clearly list and communicate to the State what is 
specifically included in their Integration Services. 
 
5.0 
Pricing Requirements 
5.1 
The Offeror may bid solely on equipment or on equipment and services related to new

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-A: Scope of Work 
Page 6 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
equipment purchases (including but not limited to design, installation, maintenance etc.). 
5.1.1 
Offeror shall make available a complete family or line of products offered by a 
manufacturer at a fixed minimum discount percentage off the published 
manufacturer’s list price. Discounts shall be offered in whole percentage numbers, 
with only one minimum discount percentage per manufacturer per category. 
Offerors may provide a greater discount percentage per manufacturer per 
category, whenever possible. Proposed manufacturers shall provide equipment in 
current production and marketed to the general public and education/government 
agencies at the time the bid is submitted.  
5.1.2 
Offeror shall provide services, as described herein, at an hourly price for design, 
installation, maintenance and integration. Offeror shall describe clearly the specific 
services being provided under each type of AV service. 
5.1.3 
Offeror shall provide services, as described herein, at an hourly price for 
hardware/software maintenance for equipment within a complete family or line of 
products offered by a manufacturer. 
 
No Exhibits apply to the Scope of Work. 
End of Section 2-A

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-B: Pricing Document 
Page 7 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
SECTION 2-B: Pricing Document 
1.0 Compensation 
1.1 
COMPENSATION METHOD 
Contractor will be compensated based on the pricing provided in ADSPO17-00007302_Attachment 4 Pricing 
Sheet, for satisfactorily carrying out its obligations under the Contract. Pricing shall be defined based on all 
numbers submitted in ADSPO17-00007302_Attachment 4 Pricing Sheet. For AV Equipment, pricing is based on 
discount percentage off published manufacturer list price for equipment under each category. For AV services, 
pricing is based on hourly prices for each service.    
2.0 Pricing 
2.1 
CONTRACTOR’S BEST PRICING: Supplier warrants that, for the term of the Contract, the prices and discounts set 
out in ADSPO17-00007302_Attachment 4 Pricing Sheet, including any subsequent agreed amendment to it (the 
“Contract Pricing”), will be equal to or better than the lowest prices and largest discounts, both separately and 
in combination, at which Contractor sells equivalent items of equipment and materials.  
2.1.1 
That price-plus-discount equivalence (“Contractor’s Best Pricing”) is intended to be irrespective of 
whether or not those other sales have special purchase terms, conditions, rebates or allowances.  
2.1.2 
If Contractor’s Best Pricing for equivalent items of equipment and materials is better than the Contract 
Pricing, then Contractor agrees to adjust the Contract Pricing to match the Contractor’s Best Pricing for 
all sales related to the Contractor made after the date when the Contractor’s Best Pricing was first 
better than the Contract Pricing.  
2.1.3 
For clarification of intent, that date is intended to be the date when the difference first occurred, 
which might have been before the difference was first identified. If it was before, then Supplier agrees 
to charge at less than the Contract Pricing until the extended difference that would have been realized 
(i.e., if the Contractor’s Best Pricing had been applied when it should have been) has been settled. 
2.1.4 
Any manufacturer additions/deletions as well as any changes to the discount percentage 
off the manufacturer list price per category, that the Contractor wants to make, needs to 
be submitted to the State in writing via email (letter format with company letterhead). 
These requests need to be sent to the State on a quarterly basis during the first week of 
January, April, July and October. If the State approves the requested changes, then the 
approved changes will be made to the manufacturer discount rate sheet only during these 
four months of the year.   
2.2 
PRICING-ALL-INCLUSIVE:  
2.2.1 
Pricing is all-inclusive, including any ancillary fees and costs required to accomplish the Scope of Work 
and all aspects of Contractor’s offer as accepted by State. Details of service not explicitly stated in the 
Scope of Work or in Contractor’s Offer, but necessarily a part of, are deemed to be understood by 
Contractor and included herein. All administrative, reporting, or other requirements, all overhead costs 
and profit and any other costs toward the accomplishment of the requirements in the Contract are 
included in the pricing provided. 
2.3 
PRICE INCREASES:  
2.3.1 
The State Procurement Office may review a fully documented request for a price increase. The 
requested increase shall be in writing and be based upon a cost increase to the contractor that was

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-B: Pricing Document 
Page 8 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
clearly unpredictable at the time of the offer and is directly correlated to the price of the product 
concerned. Contractor must provide conclusive evidence of a need for any price increases such as 
being substantiated by the Producer Price Index, Consumer Price Index, or similar pricing guide. 
(a) Initial Contract prices will be honored for one year after award of Contract. 
(b) All written requests for price adjustments made by the contractor shall be initiated thirty (30) 
days in advance of any desired price increase to allow State sufficient time to make a fair and 
equitable determination to any such requests. This may be waived upon proper documentation 
demonstrating the urgency of the request. 
(c) All price adjustments will be implemented by a formal contract change order. State shall 
determine whether the requested price increase or an alternate option is in the best interest of 
State. 
2.4 
PRICE REDUCTIONS:  
2.4.1 
Price reductions shall be immediately passed along to the State and may be submitted in writing to the 
State for consideration at any time during the Contract period. The contractor shall offer the State a 
price reduction on the Contract product(s) concurrent with a published price reduction made to other 
customers. State at its own discretion may accept a price reduction. The price reduction request shall 
be in writing and include documentation showing the actual reduction of cost.  
2.4.2 
Sales promotions requests shall include difference in pricing, begin and end date of promotion along 
with the products covered. The Contractor must offer any sales promotional pricing for at least three 
(3) months. The State at its own discretion may or may not accept a Contractor’s offer of sales 
promotional pricing for a shorter timeframe than the three (3) months. 
2.5 
ADDITIONAL CHARGES: 
2.5.1 
Any charges or fees not delineated in the Contract may not be added, billed, or invoiced under the 
Contract. All additional work shall be approved by the State in advance and be in accordance with the 
contract rate.   
2.6 
TRAVEL:  
2.6.1 
Contractor shall get written approval prior to any travel under the Contract in which reimbursement of 
expenses will be requested. Contractor will be reimbursed for actual expenses incurred in accordance 
with the current rates specified in State’s Travel Policy. Contractor shall itemize all per diem and 
lodging charges. State Travel Policy, including State rates, may be located at https://gao.az.gov/travel. 
The Eligible Agency shall reject any claim for travel reimbursement without prior written approval.  
2.7 
PRICE QUOTES: 
2.7.1 
The State requires that the Contractor acknowledge via email any request for price quote they receive 
from an Eligible Agency within 24 hours of receiving this request. In this acknowledgement email the 
Contractor can also provide the price quote if possible. If it is not possible to provide the price quote 
within that 24-hour period, then the Contractor is required to give the Eligible Agency an estimated 
date by when the Contractor will provide the price quote to the Eligible Agency. 
3.0 Funding 
No particular funding considerations apart from paragraph 4.4 of the Uniform Terms and Conditions [Availability of 
Funds] have been identified as of the Solicitation date.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-B: Pricing Document 
Page 9 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
 
4.0 Invoicing 
4.1 
INVOICES GO TO BUYING ENTITY. Contractor shall submit all billing notices or invoices to the ordering Eligible 
Agency or Co-Op Buyer at the address indicated on the applicable Order document. 
4.2 
MINIMUM INVOICE REQUIREMENTS. Every invoice must include the following information: 
 
Item 
Required 
Bill-to name and address 
 
Contractor name and contact information 
 
Remit-to address 
 
State contract number 
 
Order number (typically the ProcureAZ PO #) 
 
Invoice number and date 
 
Date the items shipped or services performed 
 
Applicable payment terms 
 
Contract line item number 
 
Contract line item description 
 
Quantity delivered or performed 
 
Line item unit of measure 
 
Item price 
 
Extended pricing 
 
Discount off list or catalog 
 
Taxes (as a separate invoice line item) 
 
Upcharge shipping/freight, etc. (as a separate invoice line item) 
Materials only 
Total invoice amount due 
 
 
4.3 
NO INVOICE WITHOUT AUTHORIZATION. Contractor shall not seek payment for any: 
1. 
Materials or Services that have not been authorized on an acknowledged Order;  
2. 
expediting, overtime, premiums, or upcharges absent State’s express prior approval; or 
3. 
Materials or Services that are the subject of a Contract Amendment or Change Order that has not been 
fully signed. 
4.4 
PRE-INVOICE REVIEW. Shortly before Contractor is scheduled to submit each invoice, the parties’ 
representatives shall meet informally to review any issues relevant to that upcoming invoice so that the formal 
invoice process is thereby facilitated and made more efficient. 
4.5 
SUBMITTING INVOICES. Contractor shall submit an invoice to the ordering Eligible Agency or Co-Op Buyer using 
the form provided or required by the ordering Eligible Agency or Co-Op Buyer. Every invoice must be signed by 
Contractor’s authorized representative and accompanied by all supporting information and documentation 
required by the Contract and applicable laws.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-B: Pricing Document 
Page 10 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
4.6 
DEFECTIVE INVOICES. Without prejudice to its other rights under the Contract or further obligation to 
Contractor, the ordering Eligible Agency or Co-Op Buyer may, at its discretion, reject any materially defective 
invoice. 
4.6.1 
The ordering Eligible Agency or Co-Op Buyer shall notify Contractor within 5 (five) business days after 
receipt if it determines an invoice to be materially defective. 
4.6.2 
Invoices will be deemed automatically rejected upon delivery if they: 
(a) 
are sent to an incorrect address; 
(b) 
do not reference the correct State contract number;  
(c) 
are payable to any Person other than the Contractor; or 
(d) 
have incorrect data or line items listed 
4.6.3 
The ordering Eligible Agency or Co-Op Buyer will have no obligation to pay against a defective invoice 
unless and until Contractor has re-submitted it free of defects. 
4.7 
INVOICING FOR TASK ORDERS. For task order Services, invoices must include the following information as 
applicable to the relevant task order being invoiced against (in addition to any standard information): 
1. 
substantiation of hours worked using: 
a. 
a detailed daily timesheet; 
b. 
itemization to the task level; and 
c. 
breakdown by service area (if the Contract covers more than one area) and Contract Amendment 
(if any apply); 
2. 
authorizations and receipts for all allowable reimbursable items being invoiced; and 
3. 
Contractor’s certification that the invoice has been examined and to the best of Contractor’s knowledge 
and belief the invoiced amounts are entitled, correct, and accurate as can be demonstrated by the 
contractually-required books and records upon State’s demand. 
5.0 Payments 
5.1 
PAYMENT. The applicable Eligible Agency or Co-Op Buyer shall pay undisputed amounts due to Contractor 
within the time period specified in Section 18.1 of the Special Terms and Conditions 
5.2 
JOINT CHECKS OR DIRECT PAY. The applicable Eligible Agency or Co-Op Buyer may, but is under no obligation to, 
pay by joint check or to pay directly to any Subcontractor or other creditor to whom any portion of Contractor’s 
requested payment is owed. 
5.3 
RECOVERY OF OVER-PAYMENT. If applicable Eligible Agency or Co-Op Buyer determines that an over-payment 
has been made to Contractor on any prior invoice, it shall inform Contractor of the amount and date of the 
over-payment and may deduct the over-paid amount from amounts then or thereafter due to Contractor. 
5.4 
PAYMENTS TO SUBCONTRACTORS. Contractor shall make payment of all undisputed amounts due to 
Subcontractors within thirty (30) days of receipt of funds from applicable Eligible Agency or Co-Op Buyer 
applicable to their services. 
5.5 
PURCHASING CARD. The applicable Eligible Agency or Co-Op Buyer may pay invoices for some or all Orders, at 
its discretion, using a purchasing card, credit card, debit card, warrant, federal wire, etc. Any and all fees related 
to payment using a Purchasing Card are the responsibility of Contractor. Unless otherwise stated in the Contract 
there will be no additional fees or increase in prices associated with this method of payment.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-B: Pricing Document 
Page 11 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
5.6 
AUTOMATED CLEARING HOUSE. The applicable Eligible Agency or Co-Op Buyer may pay invoices for some or all 
Orders through an Automated Clearing House (ACH). In order to receive payments in this manner from Eligible 
Agencies, Contractor must complete an ACH Vendor Authorization Form (form GAO-618) within 30 (thirty) days 
after the effective date of the Contract. The form is available online at: 
https://gao.az.gov/afis/vendor-information 
5.7 
Contractor shall cooperate with the State by providing the State information including, but not limited to, 
Contractor’s bank information to support the State’s selected means of payment.  The Contractor shall not 
charge the State an amount to recover any convenience fee, discount fee, processing fee or service fee related 
to the acceptance of the State’s payment.  
5.8 
Unless otherwise specified in the Contract, the Contractor shall offer as standard payment terms a discount of 
2% for payments made within 10 days and full payment due in 30 days (generally referred to as “2/10, net 30”). 
6.0 Online Catalog and Electronic Ordering System (Punch-Out) (OPTIONAL) 
6.1 
The Contractor shall make available an online catalog to allow authorized users to make purchase from this 
contract through the State’s eProcurement System (ProcureAZ). The contractor shall have a secured website for 
placing online orders. The features and functions of any online ordering catalog that is created for use by the 
State under this contract shall include but shall not be limited to the following: 
6.1.1 
Access by standard web browsers 
6.1.2 
Product information such as unit of measure, item status, price, description and photos 
6.1.3 
Item status inquiry functionality that provides stock availability 
6.1.4 
Order tracking 
6.1.5 
Help functionality 
6.1.6 
Reflect current catalog / price list and contract pricing 
6.1.7 
Restricted to only those items that may be purchased under this contract that are within the general 
product categories establish by this contract 
6.1.8 
Shall not include any items that are specifically excluded from this contract. 
6.2 
The Contractor shall provide access to and interconnectivity with ProcureAZ for allowing authorized State 
system users to “Punch-Out” of the State’s eProcurement system (ProcureAZ), and select contract products and 
services directly from the Contractor’s website, and return to the State’s system with pre-populated order 
details. Contractor shall cooperate with the State’s system provider in the establishment and ongoing 
operations of their Punch-Out connection. 
6.3 
The cost associated with the Contractor’s Punch-Out including development, set-up, maintenance and support 
shall be borne by the Contractor. 
6.4 
No other Contractor electronic ordering system shall be allowed. 
 
End of Section 2-B

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 12 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
 
SECTION 2-C: Special Terms and Conditions 
 
The Special Terms and Conditions modify the Uniform Terms and Conditions and its Appendices. It can modify them by replacing, deleting, 
appending to, or revising the text of an existing provision or by inserting a new paragraph into an existing article. No other document 
modifies or adds to the Uniform Terms and Conditions, except as may subsequently be otherwise and expressly agreed and incorporated 
by Contract Amendment. 
1.0 Definition of Terms 
As used in the Contract, the terms listed below are defined as follows: 
1.1 
Acceptance 
“Acceptance” means the document headed “Offer and Acceptance Form” bearing the State 
contract number once Procurement Officer has signed it to signify (1) State’s formal acceptance 
of the Accepted Offer and (2) the formation of the Contract. For clarity of intent, the foregoing is 
not to be confused with the term “acceptance” used throughout the Contract in the context of 
delivery, inspection, etc., with respect to Materials or Services. 
1.2 
Accepted Offer 
If State did not request a Revised Offer, then “Accepted Offer” means the Initial Offer. 
If State did request a Revised Offer but not a Best and Final Offer, then “Accepted Offer” means 
the latest Revised Offer.  
If State requested a Best and Final Offer, then “Accepted Offer” means the Best and Final Offer. 
1.3 
Arizona Procurement 
Code;  
A.R.S.; A.A.C. 
“Arizona Procurement Code, “A.R.S.,” and “A.A.C.” are each defined in the Instructions to 
Offerors.  
1.4 
Arizona TPT 
“Arizona TPT” means Arizona Transaction Privilege Tax. For information, refer to the Arizona 
Department of Revenue (DOR) website at: 
https://www.azdor.gov/business/transactionprivilegetax.aspx.  
1.5 
Attachment 
“Attachment” means any item that: 
1. 
the Solicitation required Offeror to submit as part of the relevant Offer 
(e.g., Initial Offer, Revised Offer, or BAFO);  
2. 
was attached to an Offer when submitted; and  
3. 
was included in the Accepted Offer. 
1.6 
Pricing 
Document 
“Pricing Document” means Section 2-B of Part 2 of the Solicitation Documents, provided that, 
if there is no such Section in the Contract, then “Pricing Document” is to be construed as 
referring to whatever item in the Contract contains the contracted pricing and payment 
provisions. 
1.7 
Contract 
Amendment 
"Contract Amendment" means a document signed by Procurement Officer that has been issued 
for the purpose of making changes to the Contract after execution. The term “Change Order” in 
ProcureAZ is to be construed as being synonymous with “Contract Amendment”.  
1.8 
Contract Terms 
and Conditions  
“Contract Terms and Conditions” means the Special Terms and Conditions and these Uniform 
Terms and Conditions taken collectively.  
1.9 
Contractor 
“Contractor” means the Person identified on the Accepted Offer who has entered into the 
Contract with State.  
1.10 
Contractor Indemnitor 
“Contractor Indemnitor” means Contractor or any of its owners, officers, directors, agents, 
employees, or Subcontractors.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 13 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
1.11 
Co-Op Buyer 
“Co-Op Buyer” means a member of the State Purchasing Cooperative that has entered into a 
“Cooperative Purchasing Agreement” with the Arizona Department of Administration State 
Procurement Office under A.R.S. § 41-2632. Unless there is an applicable Cooperative 
Purchasing Agreement in effect at the time, a State Purchasing Cooperative member cannot be 
a Co-Op Buyer. For reference, “Co-Op Buyer” is to be construed as encompassing “eligible 
procurement unit” under A.A.C. R2-7-101(23). 
NOTE: Membership in the State Purchasing Cooperative is open to all Arizona political 
subdivisions, including cities, counties, school districts, and special districts. Membership is also 
available to non-profit organizations, other state governments, the federal government and 
tribal nations. For reference, “non-profit organizations” are defined in A.R.S. § 41-2631(4) as any 
nonprofit corporation as designated by the IRS under section 501(c)(3) through 501(c)(6) of the 
tax code. 
1.12 
Eligible Agency 
If the Special Terms and Conditions indicates that the Contract is a “single-agency” contract, 
then “Eligible Agency” means the particular State of Arizona agency, university, commission, or 
board identified therein. If the Special Terms and Conditions indicates that the Contract is a 
“statewide” contract, then “Eligible Agency” means any State of Arizona department, agency, 
university, commission, or board. 
1.13 
Indemnified Basic 
Claims 
“Indemnified Basic Claims” means any and all claims, actions, liabilities, damages, losses, or 
expenses, including court costs, attorneys’ fees, and costs of claim processing, investigation and 
litigation, for bodily injury or personal injury, including death, or loss or damage to any real or 
tangible or intangible personal property, collectively. See paragraph 6.3. 
1.14 
Instructions 
to Offerors 
“Instructions to Offerors” is Section 3-A of Part 3 of the Solicitation Documents. 
1.15 
Order 
“Order” means the instrument by which State authorizes Contractor to perform some or all of 
the Work. Whether the Contract will have one Order or many Orders depends the scope of the 
Contract and how State will use it. The Special Terms and Conditions provide that information. 
Any of the following is to be construed as being an “Order”: 
4. 
“Release” or “Release Purchase Order” in ProcureAZ;  
5. 
“task order”, “service order,” or “job order” when a Release Purchase Order for Services 
has already been committed in ProcureAZ; or  
6. 
“purchase order” for buying by Co-Op Buyers, if co-op buying applies. 
1.16 
ProcureAZ 
“ProcureAZ” means State’s official electronic procurement system, established pursuant to 
A.A.C. R2-7-201 as set forth in the Arizona Department of Administration State Procurement 
Office policy document Technical Bulletin No. 020, ProcureAZ – The Official State eProcurement 
System. 
NOTE (1): Technical Bulletin No. 020 is available online at: 
https://spo.az.gov/administration-policy/state-procurement-resource/procurement-regulations  
NOTE (2): The URL for ProcureAZ itself is: 
https://procure.az.gov/ 
1.17 
State  
With respect to the Contract generally, “State” means the State of Arizona and its department, 
agency, university, commission, or board that has executed the Contract. With respect to 
administration or rights, remedies, obligations and duties under the Contract for a given Order, 
“State” means each of Eligible Agency or Co-Op Buyer who has issued the Order. 
1.18 
State Indemnitees 
“State Indemnitees” means, collectively, the State of Arizona, its departments, agencies, 
universities, commissions, and boards and, and their respective officers, agents, and employees. 
1.19 
Subcontractor 
“Subcontractor” has the meaning given in A.R.S. § 41-2503(38), which, for convenience of 
reference only, is “… a person who contracts to perform work or render service to … 
[C]ontractor or to another [S]ubcontractor as a part of a contract with a state governmental unit 
. . .”The Contract is to be construed as “a contract with a state governmental unit” for purposes

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 14 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
of the definition. For clarity of intent, a Person carrying out any element of the Work is a 
Subcontractor from the moment they first carry out that element of the Work regardless of 
whether or not a Subcontract exists then or subsequently.  
1.20 
Work 
“Work” means the totality of the Materials and the Services and all the acts of administration, 
creation, production, and performance necessary to fulfill and incidental to fulfilling all of 
Contractor's obligations and duties under the Contract in conformance with the Contract and 
applicable laws.   
2.0 Contract Interpretation 
2.1 
Usage 
Where the Contract: 
1. 
assigns obligations to Contractor, any reference to “Contractor” is to be construed to be 
a reference to “Contractor and all Subcontractors, whether they are first-tier 
subcontractors, sub-subcontractors, suppliers, sub-suppliers, consultants, or sub-
consultants, as well as all of Contractor’s and the Subcontractors’ respective agents, 
representatives, and employees” in every instance unless the context plainly requires 
that it is be a reference only to Contractor as apart from Subcontractors; 
2. 
uses the permissive “may” with respect to a party’s actions, determinations, etc., the 
term is to be interpreted as in A.A.C. R2-7-101(31) [Definitions]. For clarity of intent, any 
right given to State using “State may” or a like construction denotes discretion and 
freedom to act so far as any regulatory or operative constraints permit in the relevant 
circumstances, provided that: (a) where written “may, at its discretion,” the discretion 
extends to whatever is most advantageous to State; and (b) where written only as 
“may,” the discretion is constrained by what is fair, reasonable, and as accommodating 
of the respective best interests of both parties as practicable under the circumstances; 
3. 
uses the imperative “shall” with respect to a party’s actions, duties, etc., the term is to 
be interpreted as in A.A.C. R2-7-101(43) [Definitions]. Conversely, the phrase “shall not” 
is to be interpreted as an imperative prohibition. 
4. 
uses the term “must” with respect to a requirement, criterion, etc., the term is to be 
interpreted as conveying compulsion or strict necessity, and is to be read as though 
written “must, if [the subject] is to be entitled to have [the object] considered or credited 
as being compliant with, conforming to, or satisfying [the requirement, criterion, 
constraint, etc.], otherwise, [the object] will be considered or debited as being 
non-compliant, non-conforming, or unsatisfactory for its Contract-related purposes” in 
every instance; 
5. 
uses the term “might” with respect to an event, outcome, action, etc., the term is to be 
interpreted as conveying contingency or non-discretionary conditionality; and 
6. 
uses the term “will” or the phrases “is to be” or “are to be” with respect to an event, 
outcome, action, etc., the term or phrase is to be interpreted as conveying such certainty 
or imperativeness that “shall” is either unnecessary or irrelevant in that instance. 
2.2 
Contract Order 
of Precedence 
COMPLEMENTARY DOCUMENTS. All of the documents forming the Contract are 
complementary. If certain work, requirements, obligations, or duties are set out only in one but 
not in another, Contractor shall carry out the Work as though the relevant work, requirements, 
obligations, or duties had been fully described in all, consistent with the other documents 
forming the Contract and as is reasonably inferable from them as being necessary to produce 
complete results.  
CONFLICTS. In case of any inconsistency, conflict, or ambiguity among the documents forming 
the Contract and their provisions, they are to prevail in the following order, descending from 
most dominate to most subordinate, provided that, among categories of documents or 
provisions having the same rank, the document or provision with the latest date prevails. 
Information being identified in one document but not in another is not to be considered a 
conflict or inconsistency.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 15 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
(a) 
Contract Amendments;  
(b) 
the Solicitation Documents, in the order: 
(1) Special Terms and Conditions; 
(2) Exhibits to the Special Terms and Conditions; 
(3) Uniform Terms and Conditions; 
(4) Scope of Work; 
(5) Exhibits to the Scope of Work; 
(6) Pricing Document; 
(7) Exhibits to the Pricing Document; 
(8) Specifications; and 
(9) any other documents referenced or included in the Solicitation; 
(c) 
Orders, in reverse chronological order; and 
(d) 
Accepted Offer. 
ATTACHMENTS AND EXHIBITS. For clarity of intent, if an item was an Attachment in the 
Solicitation Documents or an Offer (either Initial, Revised, Best and Final, or Accepted) and was 
subsequently made into an Exhibit, or its content was incorporated into one of the other 
Contract documents, then that Attachment no longer exists contractually as an “Attachment” 
since it has at that point been made into some other Contract document. In every other case, an 
Attachment and the Offeror data therein remain part of the Accepted Offer for purposes of 
precedence and contractual effect. 
2.3 
Independent 
Contractor 
Contractor is an independent contractor and shall act in an independent capacity in 
performance under the Contract. Neither party is or is to be construed as being to be the 
employee or agent of the other party, and no action, inaction, event, or circumstance will be 
grounds for deeming it to be so. 
2.4 
Complete 
Integration 
The Contract, including any documents incorporated into the Contract by reference, is intended 
by the parties as a final and complete expression of their agreement. There are no prior, 
contemporaneous, or additional agreements, either oral or in writing, pertaining to the 
Contract. 
3.0 
Contract Administration and Operation 
3.1 
Term of Contract 
The term of the Contract will commence on the date indicated on the Acceptance and continue 
for one (1) year unless canceled, terminated, or permissibly extended.   
3.2 
Contract 
Extensions 
State may at its discretion extend the initial Contract term in increments of one or more months 
and do so one or more times, provided that, the maximum aggregate term of the Contract 
including extensions cannot exceed the maximum aggregate term of 5 (five) years. 
3.3 
Notices and 
Correspondence 
3.3.1 
TO CONTRACTOR. State shall: 
(a) address all Contract correspondence other than formal notices to the email 
address indicated as “Default for Type” for “General Mailing Address” in 
Contractor’s corresponding ProcureAZ Vendor Profile; and 
(b) address any required notices to Contractor to the “Contact Name and Title” at the 
“Mailing Address” indicated on the Accepted Offer, as that address might have 
been amended during the term of the Contract. 
 
3.3.2 
TO STATE. Contractor shall : 
(a) address all Contract correspondence other than format notices to the email 
address indicated in “Contact Instructions” in the ProcureAZ Summary for State; 
and

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 16 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
(b) address any required notices to State to Procurement Officer identified as 
“Purchaser” in the ProcureAZ Summary at the following mailing address: 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
3.3.3 
CHANGES. State may change the designated Procurement Officer, update contact 
information, or change the applicable mailing address by Contract Amendment. 
3.4 
Signing of Contract 
Amendments 
Contractor’s counter-signature – or “approval” in ProcureAZ, in the case of a Change Order – is 
not required to give effect if the Contract Amendment only covers either: 
1. 
extension of the term of the Contract within the maximum aggregate term; 
2. 
revision to Procurement Officer appointment or contact information; or 
3. 
modifications of a clerical nature that have no effect on terms, conditions, price, scope, 
or other material aspect of the Contract.  
In every case other than those listed in (1), (2), and (3) above, both parties’ signature – or 
“approval” in ProcureAZ, in the case of a Change Order – are required to give it effect. 
3.5 
Click-Through Terms 
and Conditions 
If either party uses a web based ordering system, an electronic purchase order system, an 
electronic order acknowledgement, a form of an electronic acceptance, or any software based 
ordering system with respect to the Contract (each an “Electronic Ordering System”), the parties 
acknowledge and agree that an Electronic Ordering System is for ease of administration only, 
and Contractor is hereby given notice that the persons using Electronic Ordering Systems on 
behalf of State do not have any actual or apparent authority to create legally binding obligations 
that vary from the terms and conditions of the Contract. Accordingly, where an authorized State 
user is required to “click through” or otherwise accept or be made subject to any terms and 
conditions in using an Electronic Ordering Systems, any such terms and conditions are deemed 
void upon presentation. Additionally, where an authorized State user is required to accept or be 
made subject to any terms and conditions in accessing or employing any Materials or Services, 
those terms and conditions will also be void. 
3.6 
Books and 
Records 
3.6.1 
RETAIN RECORDS. By A.R.S. § 41-2548(B), Contractor shall retain and shall contractually 
require each Subcontractor to retain books and records relating for any cost and pricing 
data submitted in satisfaction of § 41-2543 for the period specified in the statute.  
3.6.2 
RIGHT TO AUDIT. The retained books and records are subject to audit by State during 
that period. By A.R.S. § 41-2548(B), Contractor shall retain and shall contractually 
require each Subcontractor to retain books and records relating to performance under 
the Contract for the period specified in the statute and those retained books and 
records are subject to audit by State during that period.  
3.6.3 
AUDITING. Contractor or Subcontractor shall either make all such books and records 
under subparagraphs 3.6.1 and 3.6.2 available to State at all reasonable times or 
produce the records at a designated State office on State’s demand, the choice of 
which being at State’s discretion. For the purpose of this paragraph, “reasonable times” 
are during normal business hours and in such a manner so as to not unreasonably 
interfere with normal business activities. 
3.7 
Contractor Licenses 
Contractor shall maintain current all federal, state and local licenses and permits required for 
the operation of its business in general, for its operations under the Contract, and for the Work 
itself. 
3.8 
Inspection 
and Testing 
By A.R.S. § 41-2547, State may at reasonable times inspect the part of Contractor’s or 
Subcontractors’ plant or places of business related to performance under the Contract. 
Accordingly, Contractor agrees to permit (for itself) and ensure (for Subcontractors) access for 
inspection at any reasonable time to its facilities, processes, and services. State may inspect or 
test, at its own cost, any finished goods, work-in-progress, components, or unfinished materials

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 17 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
that are be supplied under the Contract or that will be incorporated into something to be 
supplied under the Contract. If the inspection or testing shows non-conformance or defects, 
then Contractor will owe State reimbursement or payment of all costs it incurred in carrying out 
or contracting for the inspection and testing, as well as for any re-inspection or re-testing that 
might be necessary. Neither inspection of facilities nor testing of goods, work, components, or 
unfinished materials will of itself constitute acceptance by State of those things. 
3.9 
Ownership of 
Intellectual 
Property 
3.9.1 
RIGHTS IN WORK PRODUCT. All intellectual property originated or prepared by 
Contractor pursuant to the Contract, including but not limited to, inventions, 
discoveries, intellectual copyrights, trademarks, trade names, trade secrets, technical 
communications, records reports, computer programs and other documentation or 
improvements thereto, including Contractor’s administrative communications and 
records relating to the Contract, are considered work product and Contractor’s 
property, provided that, State has Government Purpose Rights to that work product as 
and when it was delivered to State.  
(a) “Government Purpose Rights” are:  
i. the unlimited, perpetual, irrevocable, royalty free, non-exclusive, worldwide 
right to use, modify, reproduce, release, perform, display, sublicense, 
disclose and create derivatives from that work product without restriction 
for any activity in which State is a party; 
ii. the right to release or disclose that work product to third parties for any 
State government purpose; and  
iii. the right to authorize those to whom it rightfully releases or discloses that 
work product to use, modify, release, create derivative works from the work 
product for any State government purpose; such recipients being 
understood to include the federal government, the governments of other 
states, and various local governments.  
(b) “Government Purpose Rights” do not include any right to use, modify, reproduce, 
perform, release, display, create derivative works from, or disclose that work 
product for any commercial purpose or to authorize others to do so. 
3.9.2 
JOINT DEVELOPMENTS. The parties may each use equally any ideas, concepts, know-
how, or techniques developed jointly during the course of the Contract, and may do so 
at their respective discretion, without obligation of notice or accounting to the other 
party. 
3.9.3 
PRE-EXISTING MATERIAL. All pre-existing software and other materials developed or 
otherwise obtained by or for Contractor or its affiliates independently of the Contract 
or applicable Purchase Orders are not part of the work product to which rights are 
granted State under subparagraph 3.9.1 above, and will remain the exclusive property 
of Contractor, provided that: 
(a) any derivative works of such pre-existing material or elements thereof that are 
created pursuant to the Contract are part of that work product;  
(b) any elements of derivative work of such pre-existing material that was not created 
pursuant to the Contract are not part of that work product; and 
(c) except as expressly stated otherwise, nothing in the Contract is to be construed to 
interfere or diminish Contractor’s or its affiliates’ ownership of such pre-existing 
materials. 
3.9.4 
DEVELOPMENTS OUTSIDE OF CONTRACT. Unless expressly stated otherwise in the 
Contract does not preclude Contractor from developing competing materials outside 
the Contract, irrespective of any similarity to materials delivered or to be delivered to 
State hereunder. 
3.10 
Subcontracts 
3.10.1 
INITIAL LIST. At the time of Contract execution, Contractor’s candidate Subcontractors 
were identified in Attachment 3-C to the Accepted Offer [Proposed Subcontractors]. 
Agreeing to them being included in the Accepted Offer signified Procurement Officer’s

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 18 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
advance consent for Contractor to enter into a Subcontract with each candidate, which 
Contractor shall do as promptly as necessary to ensure its ability to carry out the Work 
in a timely manner.  
3.10.2 
ADDITIONAL NAMES. Contractor shall not enter into a Subcontract without first 
obtaining Procurement Officer’s written consent with any prospective Subcontractor 
that (a) was not listed on Attachment 3-C at time of Contract execution or (b) is for any 
Materials or Services categories other than the ones for which they were previously 
consented. For either case (a) or (b), Contractor shall submit a written request 
sufficiently in advance of the need date for those materials or services so that 
performance under the Contract is not impaired. Procurement Officer may request any 
additional information he or she determines is necessary to assess the submittal, and 
may withhold consent pending it.  
3.10.3 
FLOW-DOWN. Contractor shall incorporate the provisions, terms, and conditions of the 
Contract into every Subcontract by inclusion or by reference, as appropriate. When 
making any post-execution consent requests, Contractor shall include its warrant that it 
will do the same for the pending Subcontracts covered by the request. Entering into 
Subcontracts will not relieve Contractor of any of its obligations or duties under the 
Contract, including, among other things, the duty to supervise and coordinate the work 
of Subcontractors. Nothing contained in any Subcontract will create or is to be 
construed as creating any contractual relationship between State and the 
Subcontractor. 
3.11 
Offshore 
Performance 
of Certain Work 
Prohibited 
Contractor shall only perform those portions of the Services that directly serve State or its 
clients and involve access to secure or sensitive data or personal client data within the defined 
territories of the United States. Unless specifically stated otherwise in the Scope of Work, this 
paragraph does not apply to indirect or overhead services, redundant back-up services, or 
services that are incidental to performance under the Contract. This provision applies to work 
performed by Subcontractors at all tiers. 
3.12 
Orders 
3.12.1 
ORDER SUFFICIENCY. The Contract was awarded in accordance with the Arizona 
Procurement Code; the transactions and procedures required by the code for 
competitive source selection have been met. An Order issued that cites the correct 
State contract number will suffice to authorize Contractor to provide the Materials and 
perform the Services covered by that Order. 
3.12.2 
ORDER TERMS. All Orders are subject to the Contract Terms and Conditions; an Order 
cannot modify the Contract Terms and Conditions. 
3.12.3 
ORDERS ARE OBLIGATORY. Until the expiration or earlier termination of the Contract, 
State may issue and Contractor shall accept Orders that make proper reference to the 
Contract and are permissible hereunder, provided that, Contractor is not obliged to 
accept any Order that is not consistent with the then-current pricing, lead times, 
specifications, or payment provisions of the Contract. Contractor shall fulfill and 
complete any Orders that are begun but not yet completed as of expiration or earlier 
termination of the Contract unless State instructs otherwise at the time. 
3.12.4 
SPECIAL CASE. In the special case where both the following conditions are true, 
Procurement Officer’s signature on the Acceptance is Contractor’s authorization to 
perform and therefore no Order is required: (a) the Contract is identified as being a 
“single-agency/single-project” contract and (b) the Contract was created in ProcureAZ 
as something other than a “Master/ Blanket” type. 
3.12.5 
NO MINIMUMS OR COMMITMENTS. (a) Contractor shall not impose any minimum 
dollar amount, item count, services volume, or services duration on Orders; (b) State 
makes no commitment of any kind concerning the quantity or monetary value of 
activity actually initiated or completed during the term of the Contract; (c) Contractor 
shall only deliver or perform as authorized by Orders; and (d) State is not limited as to 
the number of Orders it may issue for the Contract. For clarity of intent, the foregoing

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 19 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
applies equally whether an Eligible Agency issues the Order or, if applicable, a Co-Op 
Buyer issues it. 
3.12.6  NON-CONTRACTED MATERIALS OR SERVICES. Any attempt to knowingly represent for 
sales, marketing, or related purposes that goods or services not specifically awarded 
are under a State contract is a violation of the Contract and law. 
3.13 
Statewide Contract 
Provisions 
The Contract is a “statewide” contract for multiple purchases, projects, or assignments, and can 
be purchased against by some or all Eligible Agencies and any Co-Op Buyers that elect to 
participate. Even if only one Eligible Agency needs or elects to purchase against the Contract, it 
is to be construed as being a “statewide” contract hereunder. 
The Contract is an indefinite delivery, indefinite quantity (ID/IQ) type of contract; it is to be 
construed as a “delivery order” sub-type of ID/IQ contract to the extent the Work is Materials, 
and a “task order” sub-type to the extent the Work is Services. 
1. 
Contractor shall verify if an ordering entity is a bona fide Co-Op Buyer before selling 
Materials to or providing Services for them under the Contract. The current list of 
Co-Op Buyers is available on the State Procurement Office website: 
https://spo.az.gov/procurement-services/cooperative-procurement/state-purchasing-
cooperative 
2. 
Contractor shall sell to Co-Op Buyers at the same price and on the same lead times and 
other terms and conditions under which it sells to Eligible Agencies, with the sole 
exception of any legitimately additional costs for extraordinary shipping or delivery 
requirements if the Co-Op Buyer is having Materials delivered or installed or Services 
performed at locations not contemplated in the contracted pricing (e.g. delivery to a 
location outside Arizona). 
3. 
Contractor shall pay State an administrative fee against all Contract sales to Co-Op 
Buyers, as provided for under A.R.S. § 41-2633. The fee rate is one (1%) percent. Failure 
to remit the administrative fees is a material breach of contract, and will entitle State to 
its remedies under Article 8 and its right to terminate for default under Article 9. 
Method of calculation, payment procedures, and other details are provided on the State 
Procurement Office website: 
https://spo.az.gov/contractor-resources/statewide-contracts-administrative-fee 
4. 
Contractor shall submit to State a quarterly usage report documenting all Contract sales 
to both Eligible Agencies and Co-Op Buyers, itemized separately. Contractor shall 
further itemize divisions, groups or areas within a given Eligible Agency if they place 
Orders independently of each other. Failure to submit the report is a material breach of 
contract, and will entitle State to its remedies under Article 8 and its right to terminate 
for default under Article 9. Contractor shall submit the report using the forms and 
following the instructions on the State Procurement Office website: 
https://spo.az.gov/contractor-resources/statewide-contracts-administrative-fee 
5. 
Contractor shall acknowledge each Order from Eligible Agencies within 1 (one) business 
day after receipt by either: (a) “approving” the Order electronically in ProcureAZ, which 
will indicate Contractor’s unqualified acceptance of the Order as-issued; or 
(b) “rejecting” the Order electronically in ProcureAZ, with a concurrent explanation by 
email to relevant originator as to the reason for rejecting it. By way of reminder, the 
only grounds on which Contractor may reject or refuse an Order are those set out in 
subparagraph 3.14.3 [Orders are Obligatory]. Unless and until Contractor has approved 
the Order in ProcureAZ, it will have no effect under the Contract and will not oblige 
either State or Contractor. If the relevant Eligible Agency explicitly instructs at the time 
that a verbal acceptance is sufficient because of urgency or other unusual circumstances 
and Contractor duly gives its verbal acceptance, then Contractor will be deemed to have 
accepted the Order immediately upon commencing performance, provided that, 
Contractor must follow-up its verbal acceptance by accepting the Purchase Order 
electronically in ProcureAZ within 3 (three) business days. Contractor shall thereafter be

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 20 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
barred from subsequently rejecting the Order in ProcureAZ and if it does so the 
rejection will be void. 
6. 
Contractor shall acknowledge each Order from Co-Op Buyers in conformance with each 
buyer’s instructions given at the time of ordering or in any supplemental participating 
agreement Contractor might have with them. Orders from Co-Op Buyers create no 
obligation on State’s part, since they are entirely between the Co-Op Buyer and 
Contractor. That notwithstanding, Contractor’s obligation under the Contract is to 
service Co-Op Buyers commercially as though they were with an Eligible Agency, and 
Contractor’s refusal to do so would be a material breach of the Contract. 
3.14 
Multiple-Use 
Provisions 
Eligible Agencies may issue Orders for Services in several forms, all of which become final and 
effective by a “Release Purchase Order” in ProcureAZ. Orders issued by Co-Op Buyers will be in 
whatever form the Co-Op Buyer normally uses. Regardless of origin, Orders must cite the State 
contract number to be valid. State may, at its discretion in each instance, determine the scope, 
schedule, and price for each Order in any of the following ways: 
1. 
By choosing some or all of the Materials or Services items covered by the Contract for 
which a price is established in the Pricing Document, then preparing an Order using 
those prices (e.g., filling out an order form), and sending it to Contractor. 
2. 
By instructing Contractor to provide a comprehensive proposal of item quantities, 
combinations, etc., or services hours, personnel, etc., for a defined scope using those 
established prices as a basis, then validating and negotiating the proposal with 
Contractor and issuing an Order if and when reaching agreement. 
3. 
As described in (2) above but requesting the proposal from both Contractor and other 
vendors who are contracted within the applicable scope categories and locations, either 
sequentially or concurrently, then selecting the proposal or proposals combination that 
is most advantageous to State. 
4. 
As described in (3) above but introducing ad-hoc commercial competition by making the 
selection and ordering conditional on obtaining more favorable prices than the 
contractually-established ones.  
When evaluating the proposals under (3) and (4) above, State may select based on price (for 
example, a quoted number of hours times the contracted or improved rate plus a fixed amount 
for incidentals), by experience and qualifications (for example, having an office nearer the 
required work location), or whatever combination thereof it determines is most appropriate to 
the work in question. 
3.15 
Other 
Contractors 
State may undertake with its own forces or award other contracts to the same or other vendors 
for additional or related work. In such cases, Contractor shall cooperate fully with State’s 
employees and such other vendors and carefully coordinate, fit, connect, accommodate, adjust, 
or sequence its work to the related work by others. Where the Contract requires handing-off 
Contractor’s work to others, Contractor shall cooperate as State instructs regarding the 
necessary transfer of its work product, services, or records to State or the other vendors. 
Contractor shall not commit or permit any act that interferes with the State’s or other vendors’ 
performance of their work, provided that, State shall enforce the foregoing section equitably 
among all its vendors so as not impose an unreasonable burden on any one of them. 
3.16 
Work on State 
Premises 
3.16.1 
COMPLIANCE WITH RULES. Contractor is responsible for ensuring that its personnel 
comply with State’s rules, regulations, policies, documented practices, and documented 
operating procedures while delivering or installing Materials or performing Services on 
State’s grounds or in its facilities. For clarity of intent, the foregoing means that if 
Contractor is required to comply with certain security requirements in order to deliver, 
install, or perform at that particular location, then it shall do so nonetheless and 
without entitlement to any additional compensation or additional time for performance 
if those particular requirements are not expressly stated in the Contract. Contractor is 
reminded that violation of the prohibition under A.R.S. § 13-1502 against possession of 
weapons on State’s property by anyone for whom Contractor is responsible is a 
material breach of contract and grounds for termination for default.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 21 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
3.16.2 
PROTECTION OF GROUNDS AND FACILITIES. Contractor shall deliver or install the 
Materials and perform the Services without damaging any State grounds or facilities. 
Contractor shall repair or replace any damage it does cause promptly and at its own 
expense, subject to whatever instructions and restrictions State needs to make to 
prevent inconvenience or disruption of operations. If Contractor fails to make the 
necessary repairs or replacements and do so in a timely manner, State will be entitled 
to exercise its remedies under paragraph 8.5 [Right of Offset] of the Uniform Terms and 
Conditions. 
3.17 
Volume Sales Report 
The Contractor shall furnish the State an annual sales report delineating all the equipment and 
services order activity under the contract. The format of the report shall be approved by the 
State. At a minimum, it shall disclose Customers Name (Eligible Agency or Co-op Buyer), 
Purchase Order Number, Manufacturer, Product Description, Product # / SKU, Quantity, Cost of 
Equipment/Service, Contract Category, Location delivered/Installed, Date of delivery or 
installation, for all sales transacted within the year. The volume sales report shall be submitted 
annually by July 31st to the State. The State at its discretion may request this sales report as 
needed during the year and the Contractor shall furnish this report within one week’s notice. 
 
4.0 
Costs and Payments 
4.1 
Payments 
4.1.1 
PAYMENT DEADLINE. State shall make payments in compliance with Arizona Revised 
Statues Titles 35 and 41. Unless and then only to the extent expressly stated otherwise 
in the Pricing Document, State shall make payment in full for Materials that have been 
delivered and accepted and Services that have been performed and accepted within 
the time specified in A.R.S. § 35-342 after both of the following become true: (a) all of 
the Materials being invoiced have been delivered or installed (as applicable) and 
accepted and all of the Services being invoiced have been performed and accepted; and 
(b) Contractor has provided a complete and accurate invoice in the form and manner 
called for in the Pricing Document, provided that, State will not make or be liable for 
any payments to Contractor until Contractor has registered properly in ProcureAZ and 
provided a current IRS Form W-9 to State unless excused by law from providing one. 
4.1.2 
PAYMENTS ONLY TO CONTRACTOR. Unless compelled otherwise by operation of law or 
order of a court of competent jurisdiction, State will only make payment to Contractor 
under the federal tax identifier indicated on the Accepted Offer.  
4.2 
Applicable 
Taxes 
4.2.1 
CONTRACTOR TO PAY ALL TAXES. State is subject to Arizona TPT. Therefore, Arizona 
TPT applies to all sales under the Contract and Arizona TPT is Contractor’s responsibility 
(as seller) to remit. Contractor’s failure to collect Arizona TPT or any other applicable 
sales or use taxes from an Eligible Agency or Co-Op Buyer (as buyer) will not relieve 
Contractor of any obligation to remit sales or use taxes that are due under the Contract 
or laws. Unless stated otherwise in the Pricing Document, all prices therein include 
Arizona TPT as well as every other manner of transaction privilege or sales/use tax that 
is due to a municipality or another state or its political subdivisions. Contractor shall pay 
all federal, state, and local taxes applicable to its operations and personnel. 
4.2.2 
TAX INDEMNITY. Contractor shall hold State harmless from any responsibility for taxes 
or contributions, including any applicable damages and interest, that are due to federal, 
state, and local authorities with respect to the Work and the Contract, as well any 
related costs; the foregoing expressly includes Arizona TPT, unemployment 
compensation insurance, social security, and workers’ compensation insurance. 
5.0 Contract Changes 
5.1 
Contract Amendments 
The Contract is issued for State under the authority of Procurement Officer. Only a Contract 
Amendment can modify the Contract, and then only if it does not change the Contract’s general 
scope. Purported changes to the Contract by a person not expressly authorized by Procurement

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 22 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
Officer or made unilaterally by Contractor will be void and without effect; Contractor will not be 
entitled to any claim made under the Contract based on any such purported changes. 
5.2 
Assignment and 
Delegation 
5.2.1 
IN WHOLE. Contractor shall not assign in whole its rights or delegate in whole its duties 
under the Contract without Procurement Officer’s prior written consent, which consent 
Procurement Officer may withhold at his or her discretion. If Contractor’s proposed 
assignment or delegation stems from a split, sale, acquisition, or other non-merger 
change in control, then no such consent will be given in any event without the assignee 
or delegate giving State satisfactory and equivalent evidence or assurance of its 
financial soundness, competency, capacity, and qualification to perform as that which 
Contractor possessed when State first awarded it the Contract.  
5.2.2 
IN PART. Subject to paragraph 3.10 [Subcontracts] with respect to subcontracting, 
Contractor may assign particular rights or delegate particular duties under the Contract, 
but shall obtain Procurement Officer’s written consent before doing so. Procurement 
Officer shall not unreasonably withhold consent so long as the proposed assignment or 
delegation does not attempt to modify the Contract in any way or to alter or impair 
State’s rights or remedies under the Contract or laws. 
6.0 Risk and Liability 
6.1 
Risk of Loss 
Contractor shall bear all risk of loss to Materials while in pre-production, production, storage, 
transit, staging, assembly, installation, testing, and commissioning, if and as those duties are 
within the scope of the Work, until they have been accepted as conforming by State in the 
particular location and situation specified in the Order, or as specified generally elsewhere in the 
Contract if the Order does not provide particulars, provided that, risk of loss for nonconforming 
Materials will remain with Contractor notwithstanding acceptance to the extent the loss stems 
from the nonconformance. 
6.2 
Contractor Insurance 
Contractor and subcontractors shall procure and maintain, until all of their obligations have 
been discharged, including any warranty periods under this Contract, are satisfied, insurance 
against claims for injury to persons or damage to property arising from, or in connection with, 
the performance of the work hereunder by the Contractor, his agents, representatives, 
employees or subcontractors.  
The Insurance Requirements herein are minimum requirements for this Contract and in no way 
limit the indemnity covenants contained in this Contract. The State of Arizona in no way 
warrants that the minimum limits contained herein are sufficient to protect the Contractor from 
liabilities that arise out of the performance of the work under this Contract by the Contractor, its 
agents, representatives, employees or subcontractors, and the Contractor is free to purchase 
additional insurance. 
 
MINIMUM SCOPE AND LIMITS OF INSURANCE: Contractor shall provide coverage with limits of 
liability not less than those stated below. 
1. Commercial General Liability (CGL) – Occurrence Form 
Policy shall include bodily injury, property damage, personal injury and broad form 
contractual liability coverage 
General Aggregate                                                           $2,000,000 
Products – Completed Operations Aggregate            $1,000,000 
Personal and Advertising Injury                                    $1,000,000 
Blanket Contractual Liability – Written and Oral       $1,000,000 
                                     Damage to Rented Premises (Fire Legal Liability)            $50,000 
Each Occurrence                                                              $1,000,000 
a. 
The policy shall be endorsed, as required by this written agreement, to include 
the State of Arizona, and its departments, agencies, boards, commissions,

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 23 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
universities, officers, officials, agents, and employees as additional insureds 
with respect to liability arising out of the activities performed by or on behalf of 
the Contractor. 
b. 
Policy shall contain a waiver of subrogation endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by or on behalf of the 
Contractor. 
2. Business Automobile Liability 
Bodily Injury and Property Damage for any owned, hired, and/or non-owned automobiles 
used in the performance of this Contract. 
Combined Single Limit (CSL)                                           $1,000,000 
a. 
Policy shall be endorsed, as required by this written agreement, to include the 
State of Arizona, and its departments, agencies, boards, commissions, 
universities, officers, officials, agents, and employees as additional insureds 
with respect to liability arising out of the activities performed by, or on behalf 
of, the Contractor involving automobiles owned, hired and/or non-owned by 
the Contractor. 
b. 
Policy shall contain a waiver of subrogation endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by or on behalf of the 
Contractor. 
3. Worker’s Compensation and Employers’ Liability 
Workers’ Compensation                                                  Statutory  
Employers’ Liability 
Each Accident                                                                    $1,000,000 
Disease – Each Employee                                                $1,000,000 
Disease – Policy Limit                                                       $1,000,000 
a. 
Policy shall contain a waiver of subrogation endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by or on behalf of the 
Contractor. 
b. 
This requirement shall not apply to: Separately, EACH contractor or 
subcontractor that is exempt under A.R.S. 23-901, AND when such contractor or 
subcontractor executes the appropriate waiver form (Sole Proprietor or 
Independent Contractor). 
4. Professional Liability (Errors and Omissions Liability) 
Each Claim                                                                  $ 2,000,000 
Annual Aggregate                                                      $ 4,000,000 
a. 
In the event that the Professional Liability insurance required by this Contract is 
written on a claims-made basis, the Contractor warrants that any retroactive 
date under the Policy shall precede the effective date of this Contract and that 
either continuous coverage will be maintained or an extended discovery period 
will be exercised for a period of two (2) years beginning at the time work under 
this Contract is completed. 
b. 
The Policy shall cover professional misconduct or lack of ordinary skill for those 
positions defined in the Scope of Work of this Contract.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 24 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
5. Installation Floater 
    Coverage amount is $1,000,000 
a. 
Policy shall contain an Additional Insured endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees. 
b. 
The State of Arizona and the Department shall be named as loss payee as our 
interest may appear. 
c. 
Coverage shall be written on an all risk, replacement cost basis and shall include 
coverage for flood and earth movement as well as coverage for losses that may 
occur during equipment testing/commissioning. 
d. 
Policy shall be maintained until whichever of the following shall first occur: (1) 
final payment has been made; or, (2) until no person or entity, other than the 
State of Arizona, has an insurable interest in the property required to be 
covered. 
e. 
Policy shall be endorsed such that the insurance shall not be canceled or lapse 
because of any partial use or occupancy by the State of Arizona. 
f. 
The Installation Floater must provide coverage from the time the 
equipment/material becomes the responsibility of the Contractor and shall 
continue without interruption during the installation, including any time during 
which the equipment/material is being transported to the installation site, or 
awaiting installation, whether on or off site. 
g. 
Policy shall contain a Waiver of Subrogation endorsement, as required by 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by the Contractor for the 
State of Arizona. 
h. 
Contractor is responsible for the payment of all deductibles under the 
Installation Floater.  
ADDITIONAL INSURANCE REQUIREMENTS: The policies shall include, or be endorsed to include, 
as required by this written agreement, the following provisions: 
a. 
The Contractor's policies, as applicable, shall stipulate that the insurance 
afforded the Contractor shall be primary and that any insurance carried by the 
Department, its agents, officials, employees or the State of Arizona shall be 
excess and not contributory insurance, as provided by A.R.S. § 41-621 (E). 
b. 
Insurance provided by the Contractor shall not limit the Contractor’s liability 
assumed under the indemnification provisions of this Contract. 
NOTICE OF CANCELLATION: Applicable to all insurance policies required within the Insurance 
Requirements of this Contract, Contractor’s insurance shall not be permitted to expire, be 
suspended, be canceled, or be materially changed for any reason without thirty (30) days prior 
written notice to the State of Arizona. Within two (2) business days of receipt, Contractor must 
provide notice to the State of Arizona if they receive notice of a policy that has been or will be 
suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such 
notice shall be sent directly to the Department and shall be mailed, emailed, hand delivered or 
sent by facsimile transmission to (Deepika Bajpayee, 100 N 15th Ave, Suite 402, Phoenix AZ 
85007, Fax number 602-542-5508). 
ACCEPTABILITY OF INSURERS: Contractor’s insurance shall be placed with companies licensed in 
the State of Arizona or hold approved non-admitted status on the Arizona Department of 
Insurance List of Qualified Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 25 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
not less than A- VII. The State of Arizona in no way warrants that the above-required minimum 
insurer rating is sufficient to protect the Contractor from potential insurer insolvency. 
VERIFICATION OF COVERAGE: Contractor shall furnish the State of Arizona with certificates of 
insurance (valid ACORD form or equivalent approved by the State of Arizona) evidencing that 
Contractor has the insurance as required by this Contract. An authorized representative of the 
insurer shall sign the certificates. 
a. All such certificates of insurance and policy endorsements must be received by the State 
before work commences. The State’s receipt of any certificates of insurance or policy 
endorsements that do not comply with this written agreement shall not waive or 
otherwise affect the requirements of this agreement. 
b. Each insurance policy required by this Contract must be in effect at, or prior to, 
commencement of work under this Contract. Failure to maintain the insurance policies 
as required by this Contract, or to provide evidence of renewal, is a material breach of 
contract. 
c. All certificates required by this Contract shall be sent directly to (Deepika Bajpayee 100 
N 15th Ave, Suite 402, Phoenix AZ 85007). The State of Arizona project/contract 
number and project description shall be noted on the certificate of insurance. The State 
of Arizona reserves the right to require complete copies of all insurance policies 
required by this Contract at any time. DO NOT SEND CERTIFICATES OF INSURANCE TO 
THE STATE OF ARIZONA'S RISK MANAGEMENT DIVISION. 
SUBCONTRACTORS: Contractors’ certificate(s) shall include all subcontractors as insureds under 
its policies or Contractor shall be responsible for ensuring and/or verifying that all 
subcontractors have valid and collectable insurance as evidenced by the certificates of insurance 
and endorsements for each subcontractor. All coverages for subcontractors shall be subject to 
the minimum insurance requirements identified above. The State reserves the right to require, 
at any time throughout the life of the Contract, proof from the Contractor that its 
subcontractors have the required coverage. 
APPROVAL and MODIFICATIONS: The Contracting Agency, in consultation with State Risk, 
reserves the right to review or make modifications to the insurance limits, required coverages, 
or endorsements throughout the life of this contract, as deemed necessary. Such action will not 
require a formal Contract amendment but may be made by administrative action. 
EXCEPTIONS: In the event the Contractor or sub-contractor(s) is/are a public entity, then the 
Insurance Requirements shall not apply. Such public entity shall provide a Certificate of Self-
Insurance. If the contractor or sub-contractor(s) is/are a State of Arizona agency, board, 
commission, or university, none of the above shall apply. 
6.3 
Basic Indemnification 
 
6.3.1 
CONTRACTOR/VENDOR (NOT PUBLIC AGENCY).  
To the fullest extent permitted by law,    Contractor shall defend, indemnify, and hold 
harmless the State of Arizona, and its departments, agencies, boards, commissions, 
universities, officers, officials, agents, and employees (hereinafter referred to as 
“Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, 
or expenses (including court costs, attorneys’ fees, and costs of claim processing, 
investigation and litigation) (hereinafter referred to as “Claims”) for bodily injury or 
personal injury (including death), or loss or damage to tangible or intangible property 
caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or 
omissions of Contractor or any of its owners, officers, directors, agents, employees or 
subcontractors. This indemnity includes any claim or amount arising out of, or 
recovered under, the Workers’ Compensation Law or arising out of the failure of such 
Contractor to conform to any federal, state, or local law, statute, ordinance, rule, 
regulation, or court decree. It is the specific intention of the parties that the Indemnitee 
shall, in all instances, except for Claims arising solely from the negligent or willful acts 
or omissions of the Indemnitee, be indemnified by Contractor from and against any and 
all claims. It is agreed that Contractor will be responsible for primary loss investigation,

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 26 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
defense, and judgment costs where this indemnification is applicable. In consideration 
of the award of this contract, the Contractor agrees to waive all rights of subrogation 
against the State of Arizona, its officers, officials, agents, and employees for losses 
arising from the work performed by the Contractor for the State of Arizona. 
This indemnity shall not apply if the contractor or sub-contractor(s) is/are an agency, 
board, commission or university of the State of Arizona. 
6.4 
Patent and Copyright 
Indemnification  
CONTRACTOR/VENDOR (NOT PUBLIC AGENCY). With respect to Materials or Services provided 
or proposed by a Contractor Indemnitor for performance under the Contract, Contractor shall 
indemnify, defend and hold harmless State Indemnitees against any third-party claims for 
liability, costs, and expenses, including, but not limited to reasonable attorneys' fees, for 
infringement or violation of any patent, trademark, copyright, or trade secret by the Materials 
and the Services. With respect to the defense and payment of claims under this subparagraph:  
1. 
State shall provide reasonable and timely notification to Contractor of any claim for 
which Contractor may be liable under this paragraph; 
2. 
Contractor, with reasonable consultation from State, shall have control of the defense of 
any action on an indemnified claim including all negotiations for its settlement or 
compromise;  
3. 
State may elect to participate in such action at its own expense; and  
4. 
State may approve or disapprove any settlement or compromise, provided that, (i) State 
shall not unreasonably withhold or delay such approval or disapproval and (ii) State shall 
cooperate in the defense and in any related settlement negotiations.  
If Contractor is a public agency, this paragraph 6.4 does not apply. 
6.5 
Force Majeure 
6.5.1 
DEFINITION. For this paragraph, “force majeure” means an occurrence that is 
(a) beyond the control of the affected party, (b) occurred without the party’s fault or 
negligence, and (c) something the party was unable to prevent by exercising reasonable 
diligence. Without limiting the generality of the foregoing, force majeure expressly 
includes acts of God, acts of the public enemy, war, riots, strikes, mobilization, labor 
disputes, civil disorders, fire, flood, lockouts, injunctions-intervention-acts, failures or 
refusals to act by government authorities, and, subject to paragraph 7.66 [Performance 
in Public Health Emergency], declared public health emergencies. Force majeure 
expressly does not include late delivery caused by congestion at a manufacturer’s plant 
or elsewhere, an oversold condition of the market, late performance by a 
Subcontractor unless the delay arises out of an occurrence of force majeure, or inability 
of either Contractor or any Subcontractor to acquire or maintain any required 
insurance, bonds, licenses, or permits. 
6.5.2 
RELIEF FROM PERFORMANCE. Except for payment of sums due, the parties are not 
liable to each other if an occurrence of force majeure prevents its performance under 
the Contract. If either party is delayed at any time in the progress of their respective 
performance under the Contract by an occurrence of force majeure, the delayed party 
shall notify the other no later than the following working day after the occurrence, or as 
soon as it could reasonably have been expected to recognize that the occurrence had 
effect in cases where the effects were not readily apparent. In any event, the notice 
must make specific reference to this paragraph specifying the causes of the delay in the 
notice and, if the effects of the occurrence are on-going, provide an initial notification 
and thereafter the delayed party shall provide regular updates until such time as the 
effects are fully known. To the extent it is able, the delayed party shall cause the delay 
to cease promptly and notify the other party when it has done so. The parties shall 
extend the time of completion by Contract Amendment for a period equal to the time 
that the results or effects of the delay prevented the delayed party from performing. 
6.5.3 
EXCUSABLE DELAY IS NOT DEFAULT. Failure in performance by either party will not 
constitute default hereunder or give rise to any claim for damages or loss of anticipated

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 27 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
profits if and to the extent that such failure was or is being caused by an occurrence of 
force majeure. 
6.5.4 
DEFAULT DIMINISHES RELIEF. Entitlement to relief from the effects of an occurrence of 
force majeure is diminished to the extent that the delay did or will result from the 
affected party’s default unrelated to the occurrence, in which case and to that extent 
the other party’s normal remedies and the affected party’s obligations would apply 
undiminished. 
6.6 
Third Party 
Antitrust 
Violations 
Contractor assigns to State any claim for overcharges resulting from antitrust violations to the 
extent that those violations concern materials or services supplied by third parties to Contractor 
toward fulfillment of the Contract. 
7.0 Warranties 
7.1 
Conformity to 
Requirements 
Contractor warrants that, unless expressly provided otherwise elsewhere in the Contract, the 
Materials and Services will for 1 (one) year after acceptance and in each instance: (1) conform to 
the requirements of the Contract, which by way of reminder include without limitation all 
descriptions, specifications, and drawings identified in the Scope of Work and any Contractor 
affirmations included as part of the Contract; (2) be free from defects of material and 
workmanship; (3) conform to or perform in a manner consistent with current industry 
standards; and (4) be fit for the intended purpose or use described in the Contract. Mere 
delivery or performance does not substitute for express acceptance by State. Where inspection, 
testing, or other acceptance assessment of Materials or Services cannot be done until after 
installation, the forgoing warranty will not begin until State’s acceptance.  
7.2 
Contractor 
Personnel 
Contractor warrants that its personnel will perform their duties under the Contract in a 
professional manner, applying the requisite skills and knowledge, consistent with industry 
standards, and in accordance with the requirements of the Contract. Contractor further 
warrants that its key personnel will maintain any certifications relevant to their work, and 
Contractor shall provide individual evidence of certification to State’s authorized representatives 
upon request. 
7.3 
Intellectual 
Property 
Contractor warrants that the Materials and Services do not and will not infringe or violate any 
patent, trademark, copyright, trade secret, or other intellectual property rights or laws, except 
only to the extent the Specifications do not permit use of any other product and Contractor is 
not and cannot reasonably be expected to be aware of the infringement or violation. 
7.4 
Licenses and Permits 
Contractor warrants that it will maintain all licenses required under paragraph 3.7 [Contractor 
Licenses] and all required permits valid and in force. 
7.5 
Operational 
Continuity 
Contractor warrants that it will perform without relief notwithstanding being sold or acquired; 
no such event will operate to mitigate or alter any of Contractor’s duties hereunder absent a 
consented delegation under paragraph 5.3 [Assignment and Delegation] that expressly 
recognizes the event. 
7.6 
Performance in Public 
Health Emergency 
Contractor warrants that it will:  
1. 
have in effect promptly after commencement a plan for continuing performance in the 
event of a declared public health emergency that addresses, at a minimum: (a) 
identification of response personnel by name; (b) key succession and performance 
responses in the event of sudden and significant decrease in workforce; and 
(c) alternative avenues to keep sufficient product on hand or in the supply chain; and 
2. 
provide a copy of its current plan to State within 3 (three) business days after State’s 
written request. If Contractor claims relief under paragraph 6.5 [Force Majeure] for an 
occurrence of force majeure that is a declared public health emergency, then that relief 
will be conditioned on Contractor having first implemented its plan and exhausted all 
reasonable opportunity for that plan implementation to overcome the effects of that 
occurrence, or mitigate those effects to the extent that overcoming entirely is not 
practicable.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 28 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
For clarification of intent, being obliged to implement the plan is not of itself an occurrence of 
force majeure, and Contractor will not be entitled to any additional compensation or extension 
of time by virtue of having to implement it. Furthermore, failure to have or implement an 
appropriate plan will be a material breach of contract. 
7.7 
Lobbying 
7.7.1 
PROHIBITION.  
(a) Contractor warrants that: 
i. it will not engage in lobbying activities, as defined in 40 CFR part 34 and 
A.R.S. § 41-1231, et seq., using monies awarded under the Contract, 
provided that, the foregoing does not intend to constrain Contractor's use of 
its own monies or property, including without limitation any net proceeds 
duly realized under the Contract or any value thereafter derived from those 
proceeds; and  
ii. upon award of the Contract, it will disclose all lobbying activities to State to 
the extent they are an actual or potential conflict of interest or where such 
activities could create an appearance of impropriety.  
(b) Contractor shall implement and maintain adequate controls to assure compliance 
with (a) above. 
(c) Contractor shall obtain an equivalent warranty from all Subcontractors and shall 
include an equivalent no-lobbying provision in all Subcontracts. 
7.7.2 
EXCEPTION. This paragraph does not apply to the extent that the Services are defined in 
the Contract as being lobbying for State’s benefit or on State’s behalf. 
7.8 
Survival of 
Warranties 
All representations and warranties made by Contractor under the Contract will survive the 
expiration or earlier termination of the Contract. 
8.0 State's Contractual Remedies 
 
No modifications to uniform terms and conditions section 
9.0 Contract Termination 
 
No modifications to uniform terms and conditions section 
10.0 Contract Claims 
10.1 
Claim 
Resolution 
Notwithstanding any law to the contrary, all contract claims or controversies under the Contract 
are to be resolved according to Arizona Revised Statutes Title 41, Chapter 23, Article 9, and rules 
adopted thereunder, including judicial review under A.R.S. § 12-1518. 
10.2 
Mandatory 
Arbitration 
In compliance with A.R.S. § 12-1518, the parties agree to comply in a judicial review proceeding 
with any applicable, mandatory arbitration requirements.  
 
11.0 General Provisions for Products 
 
 
11.1 
Applicability 
Article 11 applies to the extent the Work is or includes Materials. 
11.2 
Off-Contract 
Materials 
Contractor shall ensure that the design and/or procedures for the Materials ordering method 
prevents Orders for off-contract items or excluded items. Notwithstanding that State might have 
its own internal administrative rules regarding off-contract or excluded item ordering, and 
endeavors to prevent such orders from occurring, Contractor is responsible for not accepting any 
such Orders; State may, at its discretion, return any such items under subparagraph 11.17 or 
cancel any such Order under subparagraph 11.18, in either case being without obligation and at 
Contractor’s expense. As used above, “off-contract item” refers to any product not included in

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 29 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
the scope of the Contract and for which no price or compensation has been established 
contractually, and “excluded item” refers to any product expressly stated in the Contract as 
being excluded from the Contract. 
11.3 
Compensation for 
Late Deliveries 
Contractor shall have clear, published policies in place regarding late delivery, order cancelation, 
discounts, or rebates given to compensate for late deliveries, etc., and make them readily 
available to those Eligible Agencies, and Co-Op Buyers if applicable, that are likely to need them. 
11.4 
Indicate Shipping 
Costs on Order 
Contractor shall identify and provide the required substantiating documentation for the amount 
it intends to add for shipping in the Order acknowledgment if shipping is additional to the 
contracted price or rate for an item; otherwise, Contractor shall indicate that shipping is included 
in the Order price (in other words, every Order must indicate clearly whether or not shipping is 
included in the Order price, and if not included, how much is to be added and why that amount is 
the correct or appropriate one). 
11.5 
Current Products 
Contractor shall keep all products being offered under the Contract: (a) in current and ongoing 
production; (b) in its advertised product lines; (c) as models or types that are actively functioning 
in other paying customer environments; and (d) in conformance to the requirements of the 
Contract. 
11.6 
Maintain 
Comprehensive 
Selection 
Contractor shall provide at all times the comprehensive selection of products for which a price is 
established in the Commercial Document for ordering by Eligible Agencies, and Co-Op Buyers if 
applicable. 
11.7 
Additional 
Products 
State, at its discretion, may modify the scope of the Contract by Contract Amendment to include 
additional products or product categories so long as they are within the general scope of the 
ones originally covered by the Contract. Once the Contract Amendment has been fully executed, 
Contractor shall then update all applicable catalogs and price lists and make them available to all 
affected entities at no additional cost. Either party may make the request to add products to the 
Contract; regardless of who makes the request, the parties shall negotiate in good faith a fair 
price for any additional products, but State may elect not to add some or all of the products in 
question if no agreement is reached on pricing in a timely manner. Contractor’s request or 
proposal in response to State’s request must include: (a) documentation demonstrating that the 
additional products meet or exceed the specifications for the original products while remaining 
in the same product groups as the original ones; and (b) documentation demonstrating that the 
proposed price for the additional products is both fair and reasonable and at the same level of 
discount relative to market price as were the original ones. Demonstration of (b) typically 
requires showing how prices at which sales are currently or were last made to a significant 
number of buyers compare to the prices or discounts (as applicable) being proposed for the 
additional products. 
11.8 
Discontinued 
Products 
If a product or groups of products covered by the Contract are discontinued by the 
manufacturer, Contractor shall notify State within 5 (five) business days after receiving the 
manufacturer’s notification. State, at its discretion, will either allow Contractor to provide 
substitutes for the discontinued products or delete the products from the scope of the Contract, 
both of which will be accomplished by Contract Amendment. Contractor shall then update all 
applicable catalogs and price lists and make them available to all affected entities at no 
additional cost. The parties shall negotiate in good faith a fair price for any substitute product, 
but State may elect to delete the products from the scope of the Contract if no agreement is 
reached on substitute pricing in a timely manner. When notifying State of the discontinuance, 
Contractor shall provide: (a) manufacturer’s announcement or documentation stating that the 
products have been discontinued, with identification by model/part number; (b) documentation 
demonstrating that the substitute products meet or exceed the specifications for the 
discontinued products while remaining in the same product groups as were the discontinued 
ones; and (c) documentation demonstrating that the proposed price for the substitute products 
is both fair and reasonable and at the same level of discount relative to market price as were the 
discontinued ones (with demonstration being as described in subparagraph 11.7). 
11.9 
Forced Substitutions 
Forced substitutions will not be permitted; Contractor shall obtain State’s prior written consent 
before making any discretionary substitution for any product covered by the Contract.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 30 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
11.10 
Recalls 
In the event of a recall notice, technical service bulletin, or other important notification affecting 
a product offered under the Contract (collectively, “recalls” hereinafter), Contractor shall send 
timely notice to State for each applicable Order referencing the affected Order and product. 
Notwithstanding whatever protection Contractor might have under A.R.S. § 12-684 with respect 
to a manufacturer, Contractor shall handle recalls entirely and without obligation on State’s part, 
other than to permit removal of installed products, retrieval of stored products, etc., as 
necessary to implement the recall. 
11.11 
Delivery 
11.11.1      PRICING. Unless stated otherwise in the Commercial Document, all Materials prices 
set forth therein are FCA (seller’s dock) Incoterms®2010, with “seller’s dock” meaning the last 
place of manufacturing, assembly, integration, final packing, or warehousing before departure to 
designated point of delivery to State. For reference, the foregoing is to be construed as 
equivalent to “F.O.B. Origin, Contractor’s Facility” under FAR 52.247-30. 
11.11.2      LIABILITY. Unless stated otherwise in the Commercial Document or an Order, 
Contractor’s liability for all Materials is DDP (State-designated receiving point per Order) 
Incoterms®2010, but with unloading at destination included. For reference, the foregoing is to be 
construed as equivalent to “F.O.B. Destination, Within Consignee’s Premises” under FAR 52.247-
35. 
11.11.3      PAYMENT. Unless stated otherwise in the Commercial Document or an Order, State 
shall reimburse Contractor the costs of the difference between DDP (State-designated receiving 
point per Order) and FCA (seller’s dock) with no mark-up, which Contractor shall itemize and 
invoice separately. 
11.12 
Delivery Time 
Unless stated otherwise in the Commercial Document generally or in the applicable Order 
particularly, Contractor shall make delivery within 2 (two) business days after receiving each 
Order. 
11.13 
Delivery Locations 
Contractor shall offer deliveries to every location served under the scope of the Contract, 
specifically:  
1. 
if the Contract is for a single State agency in a single area, then Contractor shall 
deliver to any agency location in that area;  
2. 
if the Contract is for a single State agency in all its locations, then Contractor shall 
deliver to any of that agency’s location in Arizona;  
3. 
if the Contract is for statewide use but excludes certain areas, then Contractor shall 
deliver to any Eligible Agency or Co-Op Buyer location that is not in the excluded 
areas; and  
4. 
if the Contract is for unrestricted statewide use, then:  
(a) Contractor shall deliver to any Eligible Agency or Co-Op Buyer anywhere in 
Arizona;  
(b) if a prospective Co-Op Buyer outside Arizona wishes to order against the 
Contract, Contractor agrees to negotiate in good faith any fair and reasonable 
price or lead time adjustments necessary to serve that location if practicable 
to do so within the scope of its normal business; and 
(c) if the Commercial Document indicates defined delivery areas and prices, those 
always apply unless the Order expressly states otherwise and Contractor 
accepts it. 
11.14 
Conditions at Delivery 
Location 
Contractor shall verify receiving hours and conditions (i.e. height/weight restrictions, access 
control, etc.) with the relevant purchaser for the receiving site before scheduling or making a 
delivery. State will neither allow extra charges for wait time, comebacks, or the like nor excuse 
late delivery if Contractor has failed to make the verification or comply with the applicable 
conditions. Contractor shall make each delivery to the specific location indicated in the Order, 
which Contractor acknowledges might be inside an industrial building, institutional building, low-
rise office building, or high-rise office building instead of a normal receiving dock. Contractor 
might be required to make deliveries to locations inside a secured perimeter at certain

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 31 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
institutional facilities such as prisons where prior clearances are required for each delivery and 
driver individually. Contractor shall contact each such facility directly to confirm its most-current 
security clearance procedures, allowable hours for deliveries, visitor dress code, and other 
applicable rules. State will neither allow extra charges for wait time, comebacks, or the like nor 
excuse late delivery if Contractor has failed to make the confirmation or comply with the 
applicable conditions. 
11.15 
Materials Acceptance 
State has the right to make acceptance of Materials subject to a complete inspection on delivery 
and installation, if installation is Contractor’s responsibility. State may apply as acceptance 
criteria conformity to the Contract, workmanship and quality, correctness of constituent 
materials, and any other matter for which the Contract or applicable laws state a requirement, 
whether stated directly or by reference to another document, standard, reference specification, 
etc. Contractor shall remove any rejected Materials from the delivery location, or from any 
immediate environs to which it might have been reasonably necessary to move it, carry it off the 
delivery premises, and subsequently deliver an equal number or quantity of conforming items. 
State will not owe Contractor any payment for rejected Materials, and State may, at its 
discretion, withhold or make partial payment for any rejected Materials that have been returned 
to Contractor in those instances where State has agreed to permit repair instead of demanding 
replacement. 
11.16 
Correcting Defects 
Contractor shall, at no additional cost and without entitlement to extension of any delivery 
deadline or specified time for performance, remove or exchange and replace any defective or 
non-conforming delivered or installed Materials.  
1. 
Contractor shall be solely responsible for the cost of any associated cutting and 
patching, temporary protection measures, packing and crating, hoisting and 
loading, transportation, unpacking, inspection, repacking, reshipping, and 
reinstallation if installation is within the scope of the Contract.  
2. 
If Contractor fails to do so in a timely manner, State will be entitled to exercise its 
remedies under paragraph 8.5 [Right of Offset] of the Uniform Terms and 
Conditions.  
3. 
Whether State will permit Contractor to repair in place or demands that Contractor 
remove and replace is at State’s discretion in each instance, provided that, State 
shall not apply that discretion punitively if repair in place is practicable and doing so 
would not create safety hazards, put property at risk, unreasonably interfere with 
operations, create public nuisance, or give rise to any other reasonable concern on 
State’s part. 
11.17 
Returns 
State may, at its discretion, return for full credit and with no restocking charges any delivered 
Materials unused in the original packaging, including any instruction manuals or other incidental 
item that accompanied the original shipment, within 30 (thirty) days after receipt. If State elects 
to return delivered Materials, then State shall pay all freight, delivery, and transit insurance costs 
to return the products to the place from which Contractor shipped them, provided that, if State 
returns delivered Materials because they are defective or non-conforming or for any other 
reason having to do with Contractor fault or error, then State will not be responsible for paying 
freight, delivery, or transit insurance costs to return the products and may, at its discretion, 
either have those billed directly to Contractor or offset them under paragraph 8.5 [Right of 
Offset] of the Uniform Terms and Conditions. 
11.18 
Order Cancellation 
State may cancel Orders within a reasonable period after issuance and at its discretion. The same 
method as that used for ordering will be used for cancellation. If State cancels an Order, then 
State shall: 
1. 
pay Contractor for any portion of the Materials and Services from that Order that 
have been properly delivered or performed as of the cancellation effective date 
plus 1 (one) additional business day; 
2. 
reimburse Contractor for:

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 32 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
(a) its actual, documented costs incurred in fulfilling the Order up to the 
cancellation effective date plus 1 (one) additional business day; and 
(b) the cost of any obligations it incurred as of the cancellation effective date plus 
1 (one) additional business day that demonstrably cannot be canceled, or that 
have pre-established cancelation penalties specified in the relevant 
Subcontracts, to the extent the penalties are reasonable and customary for 
the work in question; and 
3. 
Contractor shall not charge or be entitled to charge State for any new costs it incurs 
after receiving the cancelation notice plus 1 (one) business day or for any lost 
profits or opportunity. 
By way of reminder, State is not liable for any products that were produced, shipped, or 
delivered or any services that were performed before Contractor had acknowledged the 
corresponding Order. 
11.19 
Product Safety 
Materials as-shipped must comply with applicable safety regulations and standards. Unless 
expressly stated otherwise in the Scope of Work, State is not responsible for making any 
Materials safe or compliant following acceptance and is relying exclusively on Contractor to 
deliver only products that are already safe and compliant. 
11.20 
Hazardous Materials 
Contractor shall timely provide State with any “Safety Data Sheets” (SDS) and any other hazard 
communication documentation required under the US Department of Labor’s Occupational 
Safety and Health Administration (OSHA) “Hazard Communication Standard” (often referred to 
as the “HazCom 2012 Final Rule”) that is reasonably necessary for State to comply with 
regulations when it or its other contractors install, handle, operate, repair, maintain or remove 
any Materials. Note that, in the past, those documents might have been referred to as “Material 
Safety Data Sheets” or “Product Safety Data Sheets”, but State (and this Contract) use only the 
more up-to-date “SDS” reference. Contractor shall ensure that all its relevant personnel 
understand the nature of and hazards associated with, to the extent it they are Contractor’s 
responsibility under the Contract, the design, shipping, handling, delivery, installation, repair and 
maintenance of any portion of the Work that is, contains or will become upon use a hazardous 
material, with “hazardous material” being any material or substance that is: (1) identified now or 
in the future as being hazardous, toxic or dangerous under applicable laws; or (2) subject to 
statutory or regulatory requirement governing special handling, disposal or cleanup. 
 
12.0 General Provisions for Services  
12.1 
Applicability 
Article 12 applies to the extent the Work is or includes Services. 
12.2 
Comprehensive 
Services Offering 
Contractor shall provide the comprehensive range of services for which a price is established in 
the Pricing Document for ordering by Eligible Agencies, and Co-Op Buyers if co-op buying applies.  
12.3 
Additional Services 
State at its discretion may modify the scope of the Contract by Contract Amendment to include 
additional services or service categories that are within the general scope of the ones originally 
covered by the Contract if it determines that doing so is in its best interest. Once the Contract 
Amendment is fully executed, Contractor shall then update all applicable price lists and make 
them available to all affected entities at no additional cost. Either party may make the request to 
add services to the Contract; regardless of who makes the request, the parties shall negotiate in 
good faith a fair price for any additional services, but State may elect not to add some or all of 
the services in question if no agreement is reached on pricing in a timely manner. Contractor’s 
request or proposal in response to State’s request must include documentation demonstrating 
that the proposed price for the additional services is both fair and reasonable and comparable to 
the original ones.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 33 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
12.4 
Off-Contract Services 
Contractor shall ensure that the design and/or procedures for the Services ordering method 
prevents Orders for off-contract or excluded services. Notwithstanding that State might have its 
own internal administrative rules regarding off contract or excluded service ordering, and 
endeavors to prevent such orders from occurring, Contractor is responsible for not accepting any 
such Orders. State may, at its discretion, cancel any such Order without obligation. As used 
above, “off-contract service” refers to any service not included in the scope of the Contract and 
for which no price or compensation has been established contractually, and “excluded service” 
refers to any service expressly excluded from the scope of the Contract. 
12.5 
Removal of Personnel 
Notwithstanding that Contractor is in every circumstance responsible for hiring, assigning, 
directing, managing, training, disciplining, and rewarding its personnel, State may at its 
discretion and without the obligation to demonstrate cause instruct Contractor to remove any of 
its personnel from State’s facilities or from further assignment under the Contract. In such cases, 
Contractor shall promptly replace them with other personnel having equivalent qualifications, 
experience, and capabilities. 
12.6 
Transitions 
During commencement, Contractor shall attend transition meetings with any outgoing vendors 
to coordinate and ease the transition so that the effect on State’s operations is kept to a 
minimum. State may elect to have outgoing vendors complete some or all of their work or 
orders in progress to ease the transition as is safest and most efficient in each instance, even if 
that scope is covered under the Contract. Conversely, State anticipates having a continued need 
for the same materials and services upon expiration or earlier termination of the Contract. 
Accordingly, Contractor shall work closely with any new (incoming) vendor and State to ensure 
as smooth and complete a transfer as is practicable. State’s representative shall coordinate all 
transition activities and facilitate joint development of a comprehensive transition plan by both 
Contractor and the incoming vendor. As with the incoming transition. State may permit 
Contractor (outgoing) to complete work or orders in progress to ease the transition as is safest 
and most efficient in each instance. 
12.7 
Accuracy of Work 
Contractor is responsible for the accuracy of the Services, and shall promptly make all necessary 
revisions or corrections resulting from errors and omissions on its part without additional 
compensation. Acceptance by State will not relieve Contractor of responsibility for correction of 
any errors discovered subsequently or necessary clarification of any ambiguities. 
12.8 
Requirements at 
Services Location 
Contractor personnel shall perform their assigned portions of the Services at the specific location 
indicated in the Order (if applicable). Contractor acknowledges that the location might be inside 
an industrial building, institutional building, or one of various office types and classes. 
Additionally, if performing the Services requires Contractor personnel to work inside a secured 
perimeter at certain institutional facilities such as prisons where prior clearances are required, 
Contractor shall contact the facility directly to confirm its most-current security clearance 
procedures, allowable hours for work, visitor dress code, and other applicable rules. State will 
neither allow extra charges for wait time, comebacks, or the like nor excuse late performance if 
Contractor has failed to make the confirmation or comply with the applicable conditions. 
12.9 
Services Acceptance 
State has the right to make acceptance of Services subject to acceptance criteria. State may 
apply as acceptance criteria conformity to the Contract, accuracy, completeness, or other 
indicators of quality or other matter for which the Contract or law states a requirement, 
whether stated directly or by reference to another document, standard, reference specification, 
etc. State will not owe Contractor any payment for un-accepted Services; and State may, at its 
discretion, withhold or make partial payment for any rejected Services if Contractor is still in the 
process of re-performing or otherwise curing the grounds for State’s rejection. 
12.10 
Corrective Action 
Required 
Notwithstanding any other guarantees, general warranties, or particular warranties Contractor 
has given under the Contract, if Contractor fails to perform any material portion of the Services, 
including failing to complete any contractual deliverable, or if its performance fails to meet

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 34 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
agreed-upon service levels or service standards set out in or referred to in the Contract, then 
Contractor shall perform a root-cause analysis to identify the source of the failure and use all 
commercially reasonable efforts to correct the failure and meet the Contract requirements as 
promptly as is practicable.  
1. 
Contractor shall provide to State a report detailing the identified cause and setting out 
its detailed corrective action plan promptly after the date the failure occurred (or the 
date when the failure first became apparent, if it was not apparent immediately after 
occurrence).  
2. 
State may demand to review and approve Contractor’s analysis and plans, and 
Contractor shall make any corrections State instructs and adopt State’s 
recommendations so far as is commercially practicable, provided that State may insist 
on any measures it determines within reason to be necessary for safety or protecting 
property and the environment. 
3. 
Contractor shall take the necessary action to avoid any like failure in the future, if doing 
so is appropriate and practicable under the circumstances. 
13.0 Data and Information Handling 
13.1 
Applicability 
Article 13 applies to the extent the Work includes handling of any (1) State’s proprietary and 
sensitive data or (2) confidential or access-restricted information obtained from State or from 
others at State’s behest. 
13.2 
Data Protection and 
Confidentiality 
of Information 
Contractor warrants that it will establish and maintain procedures and controls acceptable to 
State for ensuring that State’s proprietary and sensitive data is protected from unauthorized 
access and information obtained from State or others in performance of its contractual duties is 
not mishandled, misused, or inappropriately released or disclosed. For purposes of this 
paragraph, all data created by Contractor in any way related to the Contract, provided to 
Contractor by State, or prepared by others for State are proprietary to State, and all information 
by those same avenues is State’s confidential information. To comply with the foregoing 
warrant: 
1. 
Contractor shall: (a) notify State immediately of any unauthorized access or 
inappropriate disclosures, whether stemming from an external security breach, internal 
breach, system failure, or procedural lapse; (b) cooperate with State to identify the 
source or cause of and respond to each unauthorized access or inappropriate 
disclosure; and (c) notify State promptly of any security threat that could result in 
unauthorized access or inappropriate disclosures; and 
2. 
Contractor shall not: (a) release any such data or allow it to be released or divulge any 
such information to anyone other than its employees or officers as needed for each 
person’s individual performance of his or her duties under the Contract, unless State 
has agreed otherwise in advance and in writing; or (b) respond to any requests it 
receives from a third party for such data or information, and instead route all such 
requests to State’s designated representative. 
13.3 
Personally Identifiable 
Information. 
Without limiting the generality of paragraph 13.2, Contractor warrants that it will protect any 
personally identifiable information (“PII”) belonging to State’s employees’ or other contractors 
or members of the general public that it receives from State or otherwise acquires in its 
performance under the Contract.  
For purposes of this paragraph:  
1. 
PII has the meaning given in the [federal] Office of Management and Budget (OMB) 
Memorandum M-07-16 Safeguarding Against and Responding to the Breach of 
Personally Identifiable Information; and 
2. 
“protect” means taking measures to safeguard personally identifiable information and 
prevent its breach that are functionally equivalent to those called for in that OMB 
memorandum and elaborated on in the [federal] General Services Administration (GSA)

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 35 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
Directive CIO P 2180.1 GSA Rules of Behavior for Handling Personally Identifiable 
Information. 
NOTE (1): For convenience of reference only, the OMB memorandum is available at: 
https://www.whitehouse.gov/sites/default/files/omb/memoranda/fy2007/m07-16.pdf  
NOTE (2): For convenience of reference only, the GSA directive is available at: 
http://www.gsa.gov/portal/directive/d0/content/658222  
13.4 
Protected Health 
Information 
Contractor warrants that, to the extent performance under the Contract involves individually 
identifiable health information (referred to hereinafter as protected health information (“PHI”) 
and electronic PHI (“ePHI”) as defined in the Privacy Rule referred to below), it: 
1. 
is familiar with and will comply with the applicable aspects of the following collective 
regulatory requirements regarding patient information privacy protection: (a) the 
“Privacy Rule” in CFR 45 Part 160 and Part 164 pursuant to the Health Insurance 
Portability and Accountability Act (“HIPAA”) of 1996; (b) Arizona laws, rules, and 
regulations applicable to PHI/ePHI that are not preempted by CFR 45-160(B) or the 
Employee Retirement Income Security Act of 1974 (“ERISA”) as amended; and (c) 
State’s current and published PHI/ePHI privacy and security policies and procedures; 
2. 
will cooperate with State in the course of performing under the Contract so that both 
State and Contractor stay in compliance with the requirements in (1) above; and 
3. 
will sign any documents that are reasonably necessary to keep both State and 
Contractor in compliance with the requirements in (1) above, in particular “Business 
Associate Agreements” in accordance with the Privacy Rule. 
NOTE: For convenience of reference only, the Privacy Rule is available at: 
http://www.hhs.gov/hipaa/for-professionals/privacy/index.html 
 
14.0 Information Technology Work 
14.1 
Applicability 
Article 14 applies to any Invitation for Bids, Request for Proposals, or Request for Quotations for 
"Information Technology," as defined In A.R.S. § 41-3501(6) 6: “ . . . computerized and auxiliary 
automated information processing, telecommunications and related technology, including 
hardware, software, vendor support and related services, equipment and projects” if and to the 
extent that the Work is or includes Information Technology.   
14.2 
Background Checks 
Each of Contractor’s personnel who is an applicant for an information technology position must 
undergo the security clearance and background check procedure, which includes fingerprinting, 
as required by A.R.S § 41-710. Contractor shall obtain and pay for the security clearance and 
background check. Contractor personnel who will have administrator privileges on a State 
network must additionally provide identify and address verification and undergo State-specified 
training for unescorted access, confidentiality, privacy, and data security. 
14.3 
Information Access 
14.3.1 
SYSTEM MEASURES. Contractor shall employ appropriate system management and 
maintenance, fraud prevention and detection, and encryption application and tools to 
any systems or networks containing or transmitting State’s proprietary data or 
confidential information.  
14.3.2 
INDIVIDUAL MEASURES. Contractor personnel shall comply with applicable State 
policies and procedures regarding data access, privacy, and security, including 
prohibitions on remote access and obtaining and maintaining access IDs and passwords. 
Contractor is responsible to State for ensuring that any State access IDs and passwords 
are used only by the person to whom they were issued. Contractor shall ensure that 
personnel are only provided the minimum only such level of access necessary to 
perform his or duties. Contractor shall on request provide a current register of the

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 36 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
access IDs and passwords and corresponding access levels currently assigned to its 
personnel. 
14.3.3 
ACCESS CONTROL. Contractor is responsible to State for ensuring that hardware, 
software, data, information, and that has been provided by State or belongs to or is in 
the custody of State and is accessed or accessible by Contractor personnel is only used 
in connection with carrying out the Work, and is never commercially exploited in any 
manner whatsoever not expressly permitted under the Contract. State may restrict 
access by Contractor personnel, or instruct Contractor to restrict access their access, if 
in its determination the requirements of this subparagraph are not being met. 
14.4 
Pass-Through 
Indemnity 
14.4.1 
INDEMNITY FROM THIRD PARTY. For computer hardware or software included in the 
Work as discrete units that were manufactured or developed solely by a third party, 
Contractor may satisfy its indemnification obligations under the Contract by, to the 
extent permissible by law, passing through to State such indemnity as it receives from 
the third-party source (each a “Pass-Through Indemnity”) and cooperating with State in 
enforcing that indemnity. If the third party fails to honor its Pass-Through Indemnity, or 
if a Pass-Through Indemnity is insufficient to indemnify State Indemnitees to the extent 
and degree Contractor is required to do by the Uniform Terms and Conditions, then 
Contractor shall indemnify, defend and hold harmless State Indemnitees to the extent 
the Pass-Through Indemnity does not.  
14.4.2 
NOTIFY OF CLAIMS. State shall notify Contractor promptly of any claim to which a Pass-
Through Indemnity might apply. Contractor, with reasonable consultation from State, 
shall control of the defense of any action on any claim to which a Pass-Through 
Indemnity applies, including negotiations for settlement or compromise, provided that:  
(a) 
State reserves the right to elect to participate in the action at its own expense; 
(b) State reserves the right to approve or reject any settlement or compromise on 
reasonable grounds and if done so timely; and 
(c) 
State shall in any case cooperate in the defense and any related settlement 
negotiations. 
14.5 
Systems and Controls 
In consideration for State having agreed to permit Pass-Through Indemnities in lieu of direct 
indemnity, Contractor agrees to establish and keep in place systems and controls appropriate to 
ensure that State funds under this Contract are not knowingly used for the acquisition, 
operation, or maintenance of Materials or Services in violation of intellectual property laws or a 
third party’s intellectual property rights.  
14.6 
Redress of 
Infringement. 
14.6.1 
REPLACE, LICENSE, OR MODIFY. If Contractor becomes aware that any Materials or 
Services infringe, or are likely to be infringing on, any third party’s intellectual property 
rights, then Contractor shall at its sole cost and expense and in consultation with State 
either: 
(a) 
replace any infringing items with non-infringing ones; 
(b) obtain for State the right to continue using the infringing items; or 
(c) 
modify the infringing item so that they become non-infringing, so long as they 
continue to function as specified following the modification. 
14.6.2 
CANCELLATION OPTION. In every case under 14.6.1, if none of those options can 
reasonably be accomplished, or if the continued use of the infringing items is 
impracticable, State may cancel the relevant Order or terminate the Contract and 
Contractor shall take back the infringing items. If State does cancel the Order or 
terminate the Contract, Contractor shall refund to State: 
(a)  for any software created for State under the Contract, the amount State paid to 
Contactor for creating it;

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 37 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
(b) for all other Materials, the net book value of the product provided according to 
generally accepted accounting principles; and 
(c) 
for Services, the amount paid by State or an amount equal to 12 (twelve) months 
of charges, whichever is less.  
14.6.3. EXCEPTIONS. Contractor will not be liable for any claim of infringement based solely on 
any of the following by a State Indemnitee:  
(a) 
modification or use of Materials other than as contemplated by the Contract or 
expressly authorized or proposed by a Contractor Indemnitor;  
(b) operation of Materials with any operating software other than that supplied by 
Contractor or authorized or proposed by a Contractor Indemnitor; or 
(c) 
combination or use with other products in a manner not contemplated by the 
Contract or expressly authorized or proposed by a Contractor Indemnitor. 
14.7 
First Party Liability 
Limitation 
14.7.1 
LIMIT. Subject to the provisos that follow below and unless stated otherwise in the 
Special Terms and Conditions, State’s and Contractor’s respective first party liability 
arising from or related to the Contract is limited to the greater of $1,000,000 (one 
million dollars) or 3 (three) times the purchase price of the specific Materials or Services 
giving rise to the claim.  
14.7.2 
PROVISOS. This paragraph 14.7 limits liability for first party direct, indirect, incidental, 
special, punitive, and consequential damages relating to the Work regardless of the 
legal theory under which the liability is asserted. This paragraph 14.7 does not limit 
liability arising from any:  
(a)  Indemnified Claim against which Contractor has indemnified State Indemnitees 
under paragraph 6.3;  
(b) claim against which Contractor has indemnified State Indemnitees under 
paragraph 6.4; or  
(c)  provision of the Contract calling for liquidated damages or specifying amounts or 
percentages as being at-risk or subject to deduction for performance deficiencies. 
14.7.2 
PURCHASE PRICE DETERMINATION. If the Contract is for a single-agency and a single 
Order (or if no Order applies), then “purchase price” in Subparagraph 14.7.1 above 
means the aggregate Contract price current at the time of Contract expiration or earlier 
termination, including all change orders or other forms of Contract Amendment having 
an effect on the aggregate price through that date. In all other cases, “purchase price” 
above means the total price of the Order for the specific equipment, software, or 
services giving rise to the claim, and therefore a separate limit will apply to each Order. 
14.7.3 
NO EFFECT ON INSURANCE. This paragraph does not modify the required coverage 
limits, terms, and conditions of, or any insured’s ability to claim against, any insurance 
that Contractor is required by the Contract to provide, and Contractor shall obtain 
express endorsements that it does not. 
14.8 
Information 
Technology Warranty 
14.8.1 
SPECIFIED DESIGN. Where the Scope of Work for information technology Work provides 
a detailed design specification or sets out specific performance requirements, 
Contractor warrants that the Work will provide all functionality material to the intended 
use stated in the Contract, provided that, the foregoing warranty does not extend to 
any portions of the Materials that are:  
(a) 
modified or altered by anyone not authorized by Contractor to do so; 
(b) maintained in a way inconsistent to any applicable manufacturer 
recommendations; or 
(c) 
operated in a manner not within its intended use or environment.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
 
PART 2 of the Solicitation Documents 
Template version 2.0 (01-FEB-2017) 
SECTION 2-C: Special Terms and Conditions 
Page 38 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
14.8.2 
COTS SOFTWARE. With respect to Materials provided under the Contract that are 
commercial-off-the-shelf (COTS) software, Contractor warrants that:  
(a) 
to the extent possible, it will test the software before delivery using commercially 
available virus detection software conforming to current industry standards;  
(b) the COTS software will, to the best of its knowledge, at the time of delivery be 
free of viruses, backdoors, worms, spyware, malware, and other malicious code 
that could hamper performance, collect unlawfully any personally identifiable 
information, or prevent products from performing as required by the Contract; 
and 
(c) 
it will provide a new or clean install of any COTS software that State has reason to 
believes contains harmful code. 
14.8.3 
PAYMENT HAS NO EFFECT. The warranties in this paragraph are not affected by State’s 
inspection, testing, or payment. 
14.9 
Specific Remedies 
 
Unless expressly stated otherwise elsewhere in the Contract, State’s remedy for breach of 
warranty under paragraph 14.8 includes, at State’s discretion, re-performance, repair, 
replacement, or refund of any amounts paid by State for the nonconforming Work, plus (in every 
case) Contractor’s payment of State’s additional, documented, and reasonable costs to procure 
materials or services equivalent in function, capability, and performance at that first called for. 
For clarification of intent, the foregoing obligations are limited by the limitation of liability in 
paragraph 14.7. If none of the forgoing options can reasonably be effected, or if the use of the 
materials by State is made impractical by the nonconformance, then State may seek any remedy 
available to it under law. 
14.10 
Section 508 
Compliance 
Unless specifically authorized in the Contract, any electronic or information technology offered 
to the State of Arizona under this Contract shall comply with A.R.S. § 18-131 and § 18-132 and 
Section 508 of the Rehabilitation Act of 1973, which requires that employees and members of 
the public shall have access to and use of information technology that is comparable to the 
access and use by employees and members of the public who are not individuals with 
disabilities.  
14.11 
Cloud Applications 
The following are required for Contractor of any “cloud” solution that hosts State data outside of 
the State’s network, or transmits and/or receives State data. 
1. 
Submit a completed Arizona Baseline Infrastructure Security Controls assessment 
spreadsheet as found at: https://aset.az.gov/resources/policies-standards-and-
procedures, and mitigate or install compensating controls for any issues of concern 
identified by State. Contractor is required to provide any requested documentation 
supporting the review of the assessment. The assessment shall be re-validated on a 
minimum annual basis.  
2. 
State reserves the right to conduct Penetration tests or hire a third party to conduct 
penetration tests of the Contractor’s application. Contractor will be alerted in advance 
and arrangements made for an agreeable time. Contractor shall respond to all serious 
flaws discovered by providing an acceptable timeframe to resolve the issue and/or 
implement a compensating control. 
3. 
Contractor must submit copy of system logs from cloud system to State of AZ security 
team on a regular basis to be added to the State SIEM (Security Information Event 
Monitor) or IDS (Intrusion Detection System). 
Contractor must employ a government-rated cloud compartment to better protect sensitive or 
regulated State data. 
End of Section 2-B

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 39 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
SECTION 2-D: Uniform Terms and Conditions 
Version: 9 (7/1/2013) 
1.0 Definition of Terms 
As used in the Contract, the terms listed below are defined as follows: 
1.1 
Attachment 
“Attachment” means any item the solicitation requires the Offeror to submit as part of the 
Offer. 
1.2 
Contract 
“Contract” ” means the combination of the Solicitation, including the Uniform and Special 
Instructions to Offerors, the Uniform and Special Terms and Conditions, and the Specifications 
and Statement or Scope of Work; the Offer and any Best and Final Offers; and any Solicitation 
Amendments or Contract Amendments. 
1.3 
Contract 
Amendment 
"Contract Amendment" means a written document signed by the Procurement Officer that is 
issued for the purpose of making changes in the Contract. 
1.4 
Contractor 
“Contractor” means any Person who has a Contract with the State.  
1.5 
Days 
“Days” means calendar days unless otherwise specified. 
1.6 
Exhibit  
“Exhibit” means any item labeled as an Exhibit in the Solicitation or placed in the Exhibits section 
of the Solicitation. 
1.7 
Gratuity 
“Gratuity” means a payment, loan, subscription, advance, deposit of money, services, or 
anything of more than nominal value, present or promised, unless consideration of substantially 
equal or greater value is received. 
1.8 
Materials 
“Materials” means all property, including equipment, supplies, printing, insurance and leases of 
property but does not include land, a permanent interest in land or real property or leasing 
space. 
1.9 
Procurement 
Officer  
“Procurement Officer” means the person, or his or her designee, duly authorized by the State to 
enter into and administer Contracts and make written determinations with respect to the 
Contract. 
1.10 
Services 
“Services” has the meaning given in A.R.S. § 41-2503(35), which, for convenience of reference 
only, is “… the furnishing of labor, time, or effort by [the] [C]ontractor or [S}ubcontractor which 
does not involve the delivery of a specific end product other than required reports and 
performance [but] does not include employment agreements or collective bargaining 
agreements.” Services includes Building Work and the service aspects of software described in 
paragraph 1.8. 
1.11 
State  
“State” means the State of Arizona and Department or Agency of the State that executes the 
Contract. 
1.12 
State Fiscal Year  
“State Fiscal Year” means the period beginning with July 1 and ending June 30. 
1.13 
Subcontract  
“Subcontract” means any Contract, express or implied, between the Contractor and another 
party or between a subcontractor and another party delegating or assigning, in whole or in part, 
the making or furnishing of any material or any service required for the performance of the 
Contract. 
2.0 Contract Interpretation 
2.1 
Arizona Law 
The Arizona law applies to this Contract including, where applicable, the Uniform Commercial 
Code as adopted by the State of Arizona and the Arizona Procurement Code, Arizona Revised

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 40 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
Statutes (A.R.S.) Title 41, Chapter 23, and its implementing rules, Arizona Administrative Code 
(A.A.C.) Title 2, Chapter 7. 
2.2 
Implied Terms 
Each provision of law and any terms required by law to be in this Contract are a part of this 
Contract as if fully stated in it. 
2.3 
Contract Order 
of Precedence 
In the event of a conflict in the provisions of the Contract, as accepted by the State and as they 
may be amended, the following shall prevail in the order set forth below:  
2.3.1. Special Terms and Conditions;  
2.3.2. Uniform Terms and Conditions;  
2.3.3. Statement or Scope of Work;  
2.3.4. Specifications;  
2.3.5. Attachments;  
2.3.6. Exhibits;  
2.3.7. Documents referenced or included in the Solicitation. 
2.4 
Relationship of  
Parties 
The Contractor under this Contract is an independent Contractor. Neither party to this Contract 
shall be deemed to be the employee or agent of the other party to the Contract. 
2.5 
Severability 
The provisions of this Contract are severable. Any term or condition deemed illegal or invalid 
shall not affect any other term or condition of the Contract.. 
2.6 
No Parole Evidence 
This Contract is intended by the parties as a final and complete expression of their agreement. 
No course of prior dealings between the parties and no usage of the trade shall supplement or 
explain any terms used in this document and no other understanding either oral or in writing 
shall be binding. 
2.7 
No Waiver 
 
Either party’s failure to insist on strict performance of any term or condition of the Contract 
shall not be deemed a waiver of that term or condition even if the party accepting or 
acquiescing in the nonconforming performance knows of the nature of the performance and 
fails to object to it. 
 
3.0 Contract Administration and Operation 
3.1 
Records 
Under A.R.S. § 35-214 and § 35-215, the Contractor shall retain and shall contractually require 
each subcontractor to retain all data and other “records” relating to the acquisition and 
performance of the Contract for a period of five years after the completion of the Contract. All 
records shall be subject to inspection and audit by the State at reasonable times. Upon request, 
the Contractor shall produce a legible copy of any or all such records. 
3.2 
Non-Discrimination 
The Contractor shall comply with State Executive Order No. 2009-09 and all other applicable 
Federal and State laws, rules and regulations, including the Americans with Disabilities Act. 
3.3 
Audit 
Pursuant to ARS § 35-214, at any time during the term of this Contract and five (5) years 
thereafter, the Contractor’s or any subcontractor’s books and records shall be subject to audit 
by the State and, where applicable, the Federal Government, to the extent that the books and 
records relate to the performance of the Contract or Subcontract. 
3.4 
Facilities Inspection 
and Materials Testing 
The Contractor agrees to permit access to its facilities, subcontractor facilities and the 
Contractor’s processes or services, at reasonable times for inspection of the facilities or 
materials covered under this Contract. The State shall also have the right to test, at its own cost, 
the materials to be supplied under this Contract. Neither inspection of the Contractor’s facilities 
nor materials testing shall constitute final acceptance of the materials or services. If the State 
determines noncompliance of the materials, the Contractor shall be responsible for the payment 
of all costs incurred by the State for testing and inspection.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 41 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
3.5 
Notices 
Notices to the Contractor required by this Contract shall be made by the State to the person 
indicated on the Offer and Acceptance form submitted by the Contractor unless otherwise 
stated in the Contract. Notices to the State required by the Contract shall be made by the 
Contractor to the Solicitation Contact Person indicated on the Solicitation cover sheet, unless 
otherwise stated in the Contract. An authorized Procurement Officer and an authorized 
Contractor representative may change their respective person to whom notice shall be given by 
written notice to the other and an amendment to the Contract shall not be necessary. 
3.6 
Advertising, 
Publishing and 
Promotion of Contract 
The Contractor shall not use, advertise or promote information for commercial benefit 
concerning this Contract without the prior written approval of the Procurement Officer. 
3.7 
Property of the State 
Any materials, including reports, computer programs and other deliverables, created under this 
Contract are the sole property of the State. The Contractor is not entitled to a patent or 
copyright on those materials and may not transfer the patent or copyright to anyone else. The 
Contractor shall not use or release these materials without the prior written consent of the 
State. 
3.8 
Ownership of 
Intellectual Property 
Any and all intellectual property, including but not limited to copyright, invention, trademark, 
trade name, service mark, and/or trade secrets created or conceived pursuant to or as a result 
of this contract and any related subcontract (“Intellectual Property”), shall be work made for 
hire and the State shall be considered the creator of such Intellectual Property. The agency, 
department, division, board or commission of the State of Arizona requesting the issuance of 
this contract shall own (for and on behalf of the State) the entire right, title and interest to the 
Intellectual Property throughout the world. Contractor shall notify the State, within thirty (30) 
days, of the creation of any Intellectual Property by it or its subcontractor(s). Contractor, on 
behalf of itself and any subcontractor(s), agrees to execute any and all document(s) necessary to 
assure ownership of the Intellectual Property vests in the State and shall take no affirmative 
actions that might have the effect of vesting all or part of the Intellectual Property in any entity 
other than the State. The Intellectual Property shall not be disclosed by contractor or its 
subcontractor(s) to any entity not the State without the express written authorization of the 
agency, department, division, board or commission of the State of Arizona requesting the 
issuance of this contract. 
3.9 
Federal Immigration 
and Nationality Act 
The contractor shall comply with all federal, state and local immigration laws and regulations 
relating to the immigration status of their employees during the term of the contract. Further, 
the contractor shall flow down this requirement to all subcontractors utilized during the term of 
the contract. The State shall retain the right to perform random audits of contractor and 
subcontractor records or to inspect papers of any employee thereof to ensure compliance. 
Should the State determine that the contractor and/or any subcontractors be found 
noncompliant, the State may pursue all remedies allowed by law, including, but not limited to; 
suspension of work, termination of the contract for default and suspension and/or debarment 
of the contractor. 
3.10 
E-Verify Requirements 
In accordance with A.R.S. § 41-4401, Contractor warrants compliance with all Federal 
immigration laws and regulations relating to employees and warrants its compliance with 
Section A.R.S. § 23-214, Subsection A.  
3.11 
Offshore Performance 
of Work Prohibited. 
Any services that are described in the specifications or scope of work that directly serve the 
State of Arizona or its clients and involve access to secure or sensitive data or personal client 
data shall be performed within the defined territories of the United States. Unless specifically 
stated otherwise in the specifications, this paragraph does not apply to indirect or 'overhead' 
services, redundant back-up services or services that are incidental to the performance of the 
contract. This provision applies to work performed by subcontractors at all tiers.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 42 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
4.0 Costs and Payments 
4.1 
Payments 
Payments shall comply with the requirements of A.R.S. Titles 35 and 41, Net 30 days. Upon 
receipt and acceptance of goods or services, the Contractor shall submit a complete and 
accurate invoice for payment from the State within thirty (30) days. 
4.2 
Delivery 
 
4.3 
Applicable Taxes 
Unless stated otherwise in the Contract, all prices shall be F.O.B. Destination and shall include all 
freight delivery and unloading at the destination. 
4.3.1. Payment of Taxes. The Contractor shall be responsible for paying all applicable taxes.  
4.3.2. State and Local Transaction Privilege Taxes. The State of Arizona is subject to all applicable 
state and local transaction privilege taxes. Transaction privilege taxes apply to the sale and 
are the responsibility of the seller to remit. Failure to collect such taxes from the buyer 
does not relieve the seller from its obligation to remit taxes.  
4.3.3. Tax Indemnification. Contractor and all subcontractors shall pay all Federal, state and local 
taxes applicable to its operation and any persons employed by the Contractor. Contractor 
shall, and require all subcontractors to hold the State harmless from any responsibility for 
taxes, damages and interest, if applicable, contributions required under Federal, and/or 
state and local laws and regulations and any other costs including transaction privilege 
taxes, unemployment compensation insurance, Social Security and Worker’s 
Compensation.  
4.3.4. IRS W9 Form. In order to receive payment the Contractor shall have a current I.R.S. W9 
Form on file with the State of Arizona, unless not required by law 
4.4 
Availability of Funds 
for the Next State 
fiscal year 
 
4.5 
Availability of Funds 
for the current State 
fiscal year 
Funds may not presently be available for performance under this Contract beyond the current 
state fiscal year. No legal liability on the part of the State for any payment may arise under this 
Contract beyond the current state fiscal year until funds are made available for performance of 
this Contract. 
Should the State Legislature enter back into session and reduce the appropriations or for any 
reason and these goods or services are not funded, the State may take any of the following 
actions:  
4.5.1. Accept a decrease in price offered by the contractor;  
4.5.2. Cancel the Contract; or  
4.5.3. Cancel the contract and re-solicit the requirements 
5.0 Contract Changes 
5.1 
Amendments 
This Contract is issued under the authority of the Procurement Officer who signed this Contract. 
The Contract may be modified only through a Contract Amendment within the scope of the 
Contract. Changes to the Contract, including the addition of work or materials, the revision of 
payment terms, or the substitution of work or materials, directed by a person who is not 
specifically authorized by the procurement officer in writing or made unilaterally by the 
Contractor are violations of the Contract and of applicable law. Such changes, including 
unauthorized written Contract Amendments shall be void and without effect, and the 
Contractor shall not be entitled to any claim under this Contract based on those changes. 
5.2 
Subcontracts 
The Contractor shall not enter into any Subcontract under this Contract for the performance of 
this contract without the advance written approval of the Procurement Officer. The Contractor 
shall clearly list any proposed subcontractors and the subcontractor’s proposed responsibilities. 
The Subcontract shall incorporate by reference the terms and conditions of this Contract. 
5.3 
Assignment and 
Delegation 
The Contractor shall not assign any right nor delegate any duty under this Contract without the 
prior written approval of the Procurement Officer. The State shall not unreasonably withhold 
approval.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 43 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
6.0 Risk and Liability 
6.1 
Risk of Loss 
The Contractor shall bear all loss of conforming material covered under this Contract until 
received by authorized personnel at the location designated in the purchase order or Contract. 
Mere receipt does not constitute final acceptance. The risk of loss for nonconforming materials 
shall remain with the Contractor regardless of receipt. 
6.2 
Indemnification 
6.2.1. Contractor/Vendor Indemnification (Not Public Agency) The parties to this contract agree 
that the State of Arizona, its departments, agencies, boards and commissions shall be 
indemnified and held harmless by the contractor for the vicarious liability of the State as a 
result of entering into this contract. However, the parties further agree that the State of 
Arizona, its departments, agencies, boards and commissions shall be responsible for its 
own negligence. Each party to this contract is responsible for its own negligence.  
6.2.2. Public Agency Language Only Each party (as 'indemnitor') agrees to indemnify, defend, 
and hold harmless the other party (as 'indemnitee') from and against any and all claims, 
losses, liability, costs, or expenses (including reasonable attorney's fees) (hereinafter 
collectively referred to as 'claims') arising out of bodily injury of any person (including 
death) or property damage but only to the extent that such claims which result in 
vicarious/derivative liability to the indemnitee, are caused by the act, omission, 
negligence, misconduct, or other fault of the indemnitor, its officers, officials, agents, 
employees, or volunteers." 
6.3 
Indemnification – 
Patent and Copyright 
 
The Contractor shall indemnify and hold harmless the State against any liability, including costs 
and expenses, for infringement of any patent, trademark or copyright arising out of Contract 
performance or use by the State of materials furnished or work performed under this Contract. 
The State shall reasonably notify the Contractor of any claim for which it may be liable under 
this paragraph. If the contractor is insured pursuant to A.R.S. § 41-621 and § 35-154, this section 
shall not apply. 
6.4 
Force Majeure  
6.4.1 Except for payment of sums due, neither party shall be liable to the other nor deemed 
in default under this Contract if and to the extent that such party’s performance of this 
Contract is prevented by reason of force majeure. The term “force majeure” means an 
occurrence that is beyond the control of the party affected and occurs without its fault 
or negligence. Without limiting the foregoing, force majeure includes acts of God; acts 
of the public enemy; war; riots; strikes; mobilization; labor disputes; civil disorders; fire; 
flood; lockouts; injunctions-intervention-acts; or failures or refusals to act by 
government authority; and other similar occurrences beyond the control of the party 
declaring force majeure which such party is unable to prevent by exercising reasonable 
diligence.  
6.4.2. Force Majeure shall not include the following occurrences:  
6.4.2.1. Late delivery of equipment or materials caused by congestion at a 
manufacturer’s plant or elsewhere, or an oversold condition of the market;  
6.4.2.2. Late performance by a subcontractor unless the delay arises out of a force 
majeure occurrence in accordance with this force majeure term and condition; 
or 6.4.2.3. Inability of either the Contractor or any subcontractor to acquire or 
maintain any required insurance, bonds, licenses or permits.  
6.4.3. If either party is delayed at any time in the progress of the work by force majeure, the 
delayed party shall notify the other party in writing of such delay, as soon as is 
practicable and no later than the following working day, of the commencement thereof 
and shall specify the causes of such delay in such notice. Such notice shall be delivered 
or mailed certified-return receipt and shall make a specific reference to this article, 
thereby invoking its provisions. The delayed party shall cause such delay to cease as 
soon as practicable and shall notify the other party in writing when it has done so. The 
time of completion shall be extended by Contract Amendment for a period of time

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 44 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
equal to the time that results or effects of such delay prevent the delayed party from 
performing in accordance with this Contract.  
6.4.4. Any delay or failure in performance by either party hereto shall not constitute default 
hereunder or give rise to any claim for damages or loss of anticipated profits if, and to 
the extent that such delay or failure is caused by force majeure. 
6.5 
Third Party Antitrust 
Violations 
The Contractor assigns to the State any claim for overcharges resulting from antitrust 
violations to the extent that those violations concern materials or services supplied by third 
parties to the Contractor, toward fulfillment of this Contract. 
7.0 Warranties 
7.1 
Liens 
The Contractor warrants that the materials supplied under this Contract are free of liens and 
shall remain free of liens. 
7.2 
Quality 
Unless otherwise modified elsewhere in these terms and conditions, the Contractor warrants 
that, for one year after acceptance by the State of the materials, they shall be:  
7.2.1. Of a quality to pass without objection in the trade under the Contract description;  
7.2.2. Fit for the intended purposes for which the materials are used;  
7.2.3. Within the variations permitted by the Contract and are of even kind, quantity, and quality 
within each unit and among all units;  
7.2.4. Adequately contained, packaged and marked as the Contract may require; and  
7.2.5. Conform to the written promises or affirmations of fact made by the Contractor. 
7.3 
Fitness 
The Contractor warrants that any material supplied to the State shall fully conform to all 
requirements of the Contract and all representations of the Contractor, and shall be fit for all 
purposes and uses required by the Contract. 
7.4 
Inspection/Testing 
The warranties set forth in subparagraphs 7.1 through 7.3 of this paragraph are not affected by 
inspection or testing of or payment for the materials by the State. 
7.5 
Compliance 
with Laws 
The materials and services supplied under this Contract shall comply with all applicable Federal, 
state and local laws, and the Contractor shall maintain all applicable license and permit 
requirements. 
7.6 
Survival of Rights and 
Obligations after 
Contract Expiration or 
Termination 
7.6.1. Contractor's Representations and Warranties. All representations and warranties made by 
the Contractor under this Contract shall survive the expiration or termination hereof. In 
addition, the parties hereto acknowledge that pursuant to A.R.S. § 12-510, except as 
provided in A.R.S. § 12-529, the State is not subject to or barred by any limitations of 
actions prescribed in A.R.S., Title 12, Chapter 5. 
7.6.2. Purchase Orders. The Contractor shall, in accordance with all terms and conditions of the 
Contract, fully perform and shall be obligated to comply with all purchase orders received 
by the Contractor prior to the expiration or termination hereof, unless otherwise directed 
in writing by the Procurement Officer, including, without limitation, all purchase orders 
received prior to but not fully performed and satisfied at the expiration or termination of 
this Contract. 
8.0 State's Contractual Remedies 
8.1 
Right to 
Assurance 
If the State in good faith has reason to believe that the Contractor does not intend to, or is 
unable to perform or continue performing under this Contract, the Procurement Officer may 
demand in writing that the Contractor give a written assurance of intent to perform. Failure by 
the Contractor to provide written assurance within the number of Days specified in the demand 
may, at the State’s option, be the basis for terminating the Contract under the Uniform Terms 
and Conditions or other rights and remedies available by law or provided by the contract. 
8.2 
Stop Work Order 
8.2.1. The State may, at any time, by written order to the Contractor, require the Contractor to 
stop all or any part, of the work called for by this Contract for period(s) of days indicated

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 45 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
by the State after the order is delivered to the Contractor. The order shall be specifically 
identified as a stop work order issued under this clause. Upon receipt of the order, the 
Contractor shall immediately comply with its terms and take all reasonable steps to 
minimize the incurrence of costs allocable to the work covered by the order during the 
period of work stoppage.  
8.2.2. If a stop work order issued under this clause is canceled or the period of the order or any 
extension expires, the Contractor shall resume work. The Procurement Officer shall make 
an equitable adjustment in the delivery schedule or Contract price, or both, and the 
Contract shall be amended in writing accordingly. 
8.3 
Non-exclusive 
Remedies 
The rights and the remedies of the State under this Contract are not exclusive. 
8.4 
Nonconforming 
Tender 
Materials or services supplied under this Contract shall fully comply with the Contract. The 
delivery of materials or services or a portion of the materials or services that do not fully comply 
constitutes a breach of contract. On delivery of nonconforming materials or services, the State 
may terminate the Contract for default under applicable termination clauses in the Contract, 
exercise any of its rights and remedies under the Uniform Commercial Code, or pursue any 
other right or remedy available to it. 
8.5 
Right of Offset 
The State shall be entitled to offset against any sums due the Contractor, any expenses or costs 
incurred by the State, or damages assessed by the State concerning the Contractor’s non-
conforming performance or failure to perform the Contract, including expenses, costs and 
damages described in the Uniform Terms and Conditions. 
9.0 Contract Termination 
9.1 
Cancellation for 
Conflict of Interests 
Pursuant to A.R.S. § 38-511, the State may cancel this Contract within three (3) years after 
Contract execution without penalty or further obligation if any person significantly involved in 
initiating, negotiating, securing, drafting or creating the Contract on behalf of the State is or 
becomes at any time while the Contract or an extension of the Contract is in effect an employee 
of or a consultant to any other party to this Contract with respect to the subject matter of the 
Contract. The cancellation shall be effective when the Contractor receives written notice of the 
cancellation unless the notice specifies a later time. If the Contractor is a political subdivision of 
the State, it may also cancel this Contract as provided in A.R.S. § 38-511. 
9.2 
Gratuities 
The State may, by written notice, terminate this Contract, in whole or in part, if the State 
determines that employment or a Gratuity was offered or made by the Contractor or a 
representative of the Contractor to any officer or employee of the State for the purpose of 
influencing the outcome of the procurement or securing the Contract, an amendment to the 
Contract, or favorable treatment concerning the Contract, including the making of any 
determination or decision about contract performance. The State, in addition to any other rights 
or remedies, shall be entitled to recover exemplary damages in the amount of three times the 
value of the Gratuity offered by the Contractor. 
9.3 
Suspension or 
Debarment 
The State may, by written notice to the Contractor, immediately terminate this Contract if the 
State determines that the Contractor has been debarred, suspended or otherwise lawfully 
prohibited from participating in any public procurement activity, including but not limited to, 
being disapproved as a subcontractor of any public procurement unit or other governmental 
body. Submittal of an offer or execution of a contract shall attest that the contractor is not 
currently suspended or debarred. If the contractor becomes suspended or debarred, the 
contractor shall immediately notify the State. 
9.4 
Termination for 
Convenience 
The State reserves the right to terminate the Contract, in whole or in part at any time when in 
the best interest of the State, without penalty or recourse. Upon receipt of the written notice, 
the Contractor shall stop all work, as directed in the notice, notify all subcontractors of the 
effective date of the termination and minimize all further costs to the State. In the event of 
termination under this paragraph, all documents, data and reports prepared by the Contractor 
under the Contract shall become the property of and be delivered to the State upon demand.

Request for Proposal 
Solicitation No. 
ADSPO17-00007302 
Description:  
AV Equipment and Services 
Arizona Department of Administration 
State Procurement Office 
100 N 15th Ave., Suite 402 
Phoenix, AZ 85007 
 
PART 2 of the Solicitation Documents: 
Version 9 (01-JUL-2013) 
SECTION 2-D: Uniform Terms and Conditions 
Page 46 of 46 2 
A v a i l a b l e o n l i n e a t : P r o c u r e . A Z . g o v 
 
 
The Contractor shall be entitled to receive just and equitable compensation for work in progress, 
work completed and materials accepted before the effective date of the termination. The cost 
principles and procedures provided in A.A.C. R2-7-701 shall apply. 
9.5 
Termination for 
Default 
9.5.1. In addition to the rights reserved in the contract, the State may terminate the Contract in 
whole or in part due to the failure of the Contractor to comply with any term or condition 
of the Contract, to acquire and maintain all required insurance policies, bonds, licenses 
and permits, or to make satisfactory progress in performing the Contract. The 
Procurement Officer shall provide written notice of the termination and the reasons for it 
to the Contractor.  
9.5.2. Upon termination under this paragraph, all goods, materials, documents, data and reports 
prepared by the Contractor under the Contract shall become the property of and be 
delivered to the State on demand.  
9.5.3. The State may, upon termination of this Contract, procure, on terms and in the manner 
that it deems appropriate, materials or services to replace those under this Contract. The 
Contractor shall be liable to the State for any excess costs incurred by the State in 
procuring materials or services in substitution for those due from the Contractor. 
9.6 
Continuation of 
Performance Through 
Termination 
The Contractor shall continue to perform, in accordance with the requirements of the Contract, 
up to the date of termination, as directed in the termination notice. 
10.0 Contract Claims 
10.1 
Contract Claims 
All contract claims or controversies under this Contract shall be resolved according to A.R.S. Title 
41, Chapter 23, Article 9, and rules adopted thereunder. 
11.0 Arbitration 
11.1 
Arbitration 
The parties to this Contract agree to resolve all disputes arising out of or relating to this contract 
through arbitration, after exhausting applicable administrative review, to the extent required by 
A.R.S. § 12-1518, except as may be required by other applicable statutes (Title 41). 
12.0 Comments Welcome 
12.1 
Comments Welcome 
The State Procurement Office periodically reviews the Uniform Terms and Conditions and 
welcomes any comments you may have. Please submit your comments to: State Procurement 
Administrator, State Procurement Office, 100 North 15th Avenue, Suite 402, Phoenix, Arizona, 
85007. 
 
End of Section 2-D 
 
End of Part 2

Solicitation No:  ADSPO17-00007302 
Available online at 
Procure.AZ.gov 
Solicitation Amendment 1, page 1 of 1 
 
 
 
 
 
Solicitation Amendment 
 
Solicitation No.:  ADSPO17-00007302 
Description: AV Equipment and Services 
Page 
1 
State of Arizona 
State Procurement Office 
100 N. 15TH Avenue, 
Suite 402 
Phoenix, AZ  85007 
Amendment No.: One (1) 
OF 
1 
 
 
Pursuant to Section 3-A: Instructions to Offerors, Item 4.5 Solicitation Amendments, the above referenced solicitation shall 
be amended to make the following revisions: 
 
1. Due date and time of the solicitation has been extended to July 26, 2017 3:00:00pm MST (AZ time). 
 
2. Section 2-A: Scope of Work sub-section 3.2.2 “ITEMS EXCLUDED” third bullet point has been updated to: 
o 
Computer monitors, keyboards, mouse, and/or related accessories – unless any of these are necessary to be 
included as part of the AV Solution 
 
3. Section 2-B: Pricing Document, 4.0 Invoicing, sub-section 4.5 Submitting Invoices has been updated to below: 
If it is required by the ordering Eligible Agency or Co-Op Buyer, the Contractor shall submit an invoice using the form 
provided or required by that ordering Eligible Agency or Co-Op Buyer. Every invoice must be accompanied by all 
supporting information and documentation required by the Contract and applicable laws. 
 
4. Section 2-C: Special Terms and Conditions, section 11.0 General Provisions for Products: 
o 
The term “Commercial Document” throughout this section is replaced by “Pricing Document”. 
o 
Subsection 11.4 Indicate Shipping Costs on Order has been updated to below: 
o 
If shipping cost is additional to the contracted price or rate for an item, the Contractor shall identify the 
shipping cost it intends to add for shipping, as a separate line item on the price quote provided to the 
Eligible Agency or Co-op Buyer. The Contractor shall also provide the required substantiating 
documentation for the shipping cost with the price quote. If the ordering Eligible Agency or Co-op 
Buyer approves paying a shipping cost, they will list the agreed upon shipping cost as a line item on 
their Order, when it is issued. If there is no additional shipping cost, the Contractor shall indicate on 
the price quote that shipping is included in the Order price.  
o 
Subsection 11.12 Delivery Time has been updated to below: 
o 
Unless stated otherwise in the Pricing Document generally or in the applicable Order particularly, 
Contractor shall make delivery within 2 (two) business days after receiving each Order. If Contractor is 
unable to make delivery within 2 (two) business days after receiving the Order, this needs to be 
indicated on the Contractor’s price quote and communicated to the Eligible Agency or Co-op Buyer. 
 
5. ADSPO17-00007302_Attachment 4 Pricing Sheet: “AV Sample Items List” tab MFR part number correction 
Line Item # 31 – Extron HDMI to Eight Output DTP Distribution Amplifier. Delete MFR Part # “DTP HD DA4 4K 230” and 
replace with “DTP HD DA8 4K 230” in the MFR Part # column for this line item. 
 
ALL OTHER REQUIREMENTS, SPECIFICATIONS, TERMS AND CONDITIONS REMAIN UNCHANGED. 
 
 
 
 
 
 
 
 
ACKNOWLEDGEMENT 
 
ACKNOWLEDGEMENT OF SOLICITATION AMENDMENT SHALL BE DONE ELECTRONICALLY PRIOR TO OFFER DUE 
DATE AND TIME.  All other terms, conditions, specifications and amendments to the Solicitation remain unchanged.