2024-2025 Strategic Plan

City of El Mirage — Regular Meeting (2024-06-18)

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City of El Mirage Strategic Plan
FY 2024-25

Quality of Life 
Public Safety
Reduce Illegal Drug Activity
Allocate EMPD resources to combat drug-related 
violence, disrupt criminal organizations, and arrest those 
involved with illegal drugs.
Goal: Develop community partnerships to enhance 
public education for drug prevention and drug mitigation 
by June 30, 2025.
Lead: Police
Stakeholders: Public Works, Parks and Recreation, 
Intergovernmental Relations
Infrastructure
Development of Infrastructure Plan
Invest in infrastructure preservation and replacement 
across El Mirage to maintain the current level of service 
and the reliability of capital assets while providing timely 
and cost-effective replacement options.
Goal: Formalize policies and plans to address the needs 
and uses of infrastructure by June 30, 2025.
Lead: Public Works
Stakeholders: Development Service, OMB, Finance, IT

Quality of Life (continued)
Neighborhoods
Neighborhood Revitalization
Implementation of the Downtown Revitalization 
Plan focused on improving housing and stabilizing 
neighborhoods.
Goal: Evaluate feasibility of Downtown 
Revitalization Plan and create an action plan 
including resource allocations by June 30, 2025
Lead: Development Services
Stakeholders: Economic Development, Parks 
and Recreation
Parks & Recreation
Increase Recreation Opportunities
Enhance the quality and quantity of Parks and 
Recreation opportunities while prioritizing the 
construction of parks, recreation facilities, and 
trails.
Goal: Complete a Parks and Recreation Master 
Study to evaluate recreation opportunities and 
strategies to achieve them by June 30, 2025.
Lead: Parks and Recreation
Stakeholders: Public Works

Outstanding Service
High Performing Organization
Performance Management 
Implement an El Mirage Performance 
Management System to drive 
organizational performance.
Goals: Create a core set of 
performance measures to begin 
performance management system by 
June 30, 2025.
Lead: OMB
Stakeholders: All Departments
Employees
Recruitment & Retention
Enhance employee self-service 
processes and streamline data 
management. 
Goals: Implementation and training  
of new Human Resources 
Information System to improve 
efficiencies by June 30, 2025.
Lead: Human Resources
Stakeholders: All Departments
Facilities
Expand City Facilities
Implementation of City facilities 
expansion projects timelines and 
actions.
Goals: Facilitate the expansion of 
City facilities process by June 30, 
2025.
Lead: Development Services
Stakeholders: Administration, City 
Clerk, Finance, IT, Human 
Resources, Police

Community
Community Services
Affordable Housing
Explore options to increase 
affordable housing. 
Goal: Begin funding the acquisition 
and construction of affordable 
housing by June 30, 2025.
Lead: Administration
Community Engagement
Communication Plan
El Mirage is committed to 
strengthening communication and 
engagement with our community by 
improving access to timely and 
accurate information about the City 
and the services we provide; 
providing easy and meaningful ways 
to engage with the City and 
promoting transparency in the City’s 
decision-making processes. 
Goal: Implementation and training of 
communication policies and the crisis 
management communication plan 
by June 30, 2025.
Lead: Intergovernmental Relations
Stakeholders: All Departments
Economic Development
Economic Development Plan
Promote investment in 
commercial corridors by 
implementing commercial 
property improvement strategies 
in the Downtown Revitalization 
Plan. 
Goal: Continue to identify barriers 
to economic development and 
develop strategies to address 
them by June 30, 2025.
Lead: Economic Development
Stakeholders: Intergovernmental 
Relations, Development Services